Designing Software Quality Measurement System for Telecommunication Industry Using Object-Oriented Technique

<!DOCTYPE html> <html lang="en" dir="ltr"> <head>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-P63WKM1TM1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-P63WKM1TM1'); </script>  <script type="text/javascript" > (function(m,e,t,r,i,k,a){m[i]=m[i]||function(){(m[i].a=m[i].a||[]).push(arguments)}; m[i].l=1*new Date(); for (var j = 0; j < document.scripts.length; j++) {if (document.scripts[j].src === r) { return; }} k=e.createElement(t),a=e.getElementsByTagName(t)[0],k.async=1,k.src=r,a.parentNode.insertBefore(k,a)}) (window, document, "script", "https://mc.yandex.ru/metrika/tag.js", "ym"); ym(55165297, "init", { clickmap:false, trackLinks:true, accurateTrackBounce:true, webvisor:false }); </script> <noscript><div><img src="https://mc.yandex.ru/watch/55165297" style="position:absolute; left:-9999px;" alt="" /></div></noscript>    <title>Designing Software Quality Measurement System for Telecommunication Industry Using Object-Oriented Technique</title> <meta name="description" content="Designing Software Quality Measurement System for Telecommunication Industry Using Object-Oriented Technique"> <meta name="keywords" content="Software Quality, Quality Measurement, Object-oriented Approach, Net satisfaction Index."> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1, user-scalable=no"> <meta charset="utf-8"> <meta name="citation_title" content="Designing Software Quality Measurement System for Telecommunication Industry Using Object-Oriented Technique"> <meta name="citation_author" content="Nor Fazlina Iryani Abdul Hamid"> <meta name="citation_author" content="Mohamad Khatim Hasan"> <meta name="citation_publication_date" content="2013/09/06"> <meta name="citation_journal_title" content="International Journal of Computer and Information Engineering"> <meta name="citation_volume" content="7"> <meta name="citation_issue" content="10"> <meta name="citation_firstpage" content="1296"> <meta name="citation_lastpage" content="1301"> <meta name="citation_pdf_url" content="https://publications.waset.org/17069/pdf"> <link href="https://cdn.waset.org/favicon.ico" type="image/x-icon" rel="shortcut icon"> <link href="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/css/bootstrap.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/plugins/fontawesome/css/all.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/css/site.css?v=150220211555" rel="stylesheet"> </head> <body> <header> <div class="container"> <nav class="navbar navbar-expand-lg navbar-light"> <a class="navbar-brand" href="https://waset.org"> <img src="https://cdn.waset.org/static/images/wasetc.png" alt="Open Science Research Excellence" title="Open Science Research Excellence" /> </a> <button class="d-block d-lg-none navbar-toggler ml-auto" type="button" data-toggle="collapse" data-target="#navbarMenu" aria-controls="navbarMenu" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <div class="w-100"> <div class="d-none d-lg-flex flex-row-reverse"> <form method="get" action="https://waset.org/search" class="form-inline my-2 my-lg-0"> <input class="form-control mr-sm-2" type="search" placeholder="Search Conferences" value="" name="q" aria-label="Search"> <button class="btn btn-light my-2 my-sm-0" type="submit"><i class="fas fa-search"></i></button> </form> </div> <div class="collapse navbar-collapse mt-1" id="navbarMenu"> <ul class="navbar-nav ml-auto align-items-center" id="mainNavMenu"> <li class="nav-item"> <a class="nav-link" href="https://waset.org/conferences" title="Conferences in 2024/2025/2026">Conferences</a> </li> <li class="nav-item"> <a class="nav-link" href="https://waset.org/disciplines" title="Disciplines">Disciplines</a> </li> <li class="nav-item"> <a class="nav-link" href="https://waset.org/committees" rel="nofollow">Committees</a> </li> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle" href="#" id="navbarDropdownPublications" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Publications </a> <div class="dropdown-menu" aria-labelledby="navbarDropdownPublications"> <a class="dropdown-item" href="https://publications.waset.org/abstracts">Abstracts</a> <a class="dropdown-item" href="https://publications.waset.org">Periodicals</a> <a class="dropdown-item" href="https://publications.waset.org/archive">Archive</a> </div> </li> <li class="nav-item"> <a class="nav-link" href="https://waset.org/page/support" title="Support">Support</a> </li> </ul> </div> </div> </nav> </div> </header> <main> <div class="container mt-4"> <div class="row"> <div class="col-md-9 mx-auto"> <form method="get" action="https://publications.waset.org/search"> <div id="custom-search-input"> <div class="input-group"> <i class="fas fa-search"></i> <input type="text" class="search-query" name="q" placeholder="Author, Title, Abstract, Keywords" value=""> <input type="submit" class="btn_search" value="Search"> </div> </div> </form> </div> </div> <div class="row mt-3"> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Commenced</strong> in January 2007</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Frequency:</strong> Monthly</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Edition:</strong> International</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Paper Count:</strong> 33093</div> </div> </div> </div> <div class="card publication-listing mt-3 mb-3"> <h5 class="card-header" style="font-size:.9rem">Designing Software Quality Measurement System for Telecommunication Industry Using Object-Oriented Technique</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/search?q=Nor%20Fazlina%20Iryani%20Abdul%20Hamid">Nor Fazlina Iryani Abdul Hamid</a>, <a href="https://publications.waset.org/search?q=Mohamad%20Khatim%20Hasan"> Mohamad Khatim Hasan</a> </p> <p class="card-text"><strong>Abstract:</strong></p> <p>Numbers of software quality measurement system have been implemented over the past few years, but none of them focuses on telecommunication industry. Software quality measurement system for telecommunication industry was a system that could calculate the quality value of the measured software that totally focused in telecommunication industry. Before designing a system, quality factors, quality attributes and quality metrics were identified based on literature review and survey. Then, using the identified quality factors, quality attributes and quality metrics, quality model for telecommunication industry was constructed. Each identified quality metrics had its own formula. Quality value for the system was measured based on the quality metrics and aggregated by referring to the quality model. It would classify the quality level of the software based on Net Satisfaction Index (NSI). The system was designed using object-oriented approach in web-based environment. Thus, existing of software quality measurement system was important to both developers and users in order to produce high quality software product for telecommunication industry.</p> <iframe src="https://publications.waset.org/17069.pdf" style="width:100%; height:400px;" frameborder="0"></iframe> <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/search?q=Software%20Quality" title="Software Quality">Software Quality</a>, <a href="https://publications.waset.org/search?q=Quality%20Measurement" title=" Quality Measurement"> Quality Measurement</a>, <a href="https://publications.waset.org/search?q=Object-oriented%20Approach" title=" Object-oriented Approach"> Object-oriented Approach</a>, <a href="https://publications.waset.org/search?q=Net%20satisfaction%20Index." title=" Net satisfaction Index."> Net satisfaction Index.</a> </p> <p class="card-text"><strong>Digital Object Identifier (DOI):</strong> <a href="https://doi.org/10.5281/zenodo.1088326" target="_blank">doi.org/10.5281/zenodo.1088326</a> </p> <a href="https://publications.waset.org/17069/designing-software-quality-measurement-system-for-telecommunication-industry-using-object-oriented-technique" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/17069/apa" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">APA</a> <a href="https://publications.waset.org/17069/bibtex" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">BibTeX</a> <a href="https://publications.waset.org/17069/chicago" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">Chicago</a> <a href="https://publications.waset.org/17069/endnote" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">EndNote</a> <a href="https://publications.waset.org/17069/harvard" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">Harvard</a> <a href="https://publications.waset.org/17069/json" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">JSON</a> <a href="https://publications.waset.org/17069/mla" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">MLA</a> <a href="https://publications.waset.org/17069/ris" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">RIS</a> <a href="https://publications.waset.org/17069/xml" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">XML</a> <a href="https://publications.waset.org/17069/iso690" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">ISO 690</a> <a href="https://publications.waset.org/17069.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">2451</span> </span> <p class="card-text"><strong>References:</strong></p> <br>[1] El-Korany, D. Nabil, and A.S. Salim,“Quality Measurement Model for KADS-Domain Knowledge”, Academic Journal. 2010. <br>[2] Karine, M. M., et al., “The Squale Model - a Practice-based Industrial Quality Model”, Paris, France: University of Paris. 2009. <br>[3] MSC, MSC Malaysia Company Directory, 2013. (cited 26/06/2013, available from http://www.mscmalaysia.my) <br>[4] C. Jones, “Applied Software Measurement: Global Analysis of Productivity and Quality,” 3rd ed. New York: McGraw-Hill, 2008, pp. 55-68. <br>[5] S. H. Kan, “Metrics and Models in Software Quality Engineering,” 2nd ed. Addison Wesley, 2002, pp. 30-45. <br>[6] S. Jari, T. Vesa and T. Markku, “Current Practice of Measuring Quality in Finnish Software Engineering Industry. Software Process Improvement,” Vol 4257, pp.100-110, 2006. <br>[7] J. Bansiya, and C.G. Davis. “A hierarchical model for object-oriented design quality assessment,” IEEE Transactio,. vol. 2, pp:4-17, 2002. <br>[8] Chidamber, and Kemerer. “A metric suite for object-oriented design,”IEEE Transaction, Vol. 20 (6), pp.476-493, 1994. <br>[9] F. B. Abreu and R. Carapuca, “Candidate metrics for object-oriented software within a taxonomy framework,” System and Software, Vol. 26, pp. 87-96, 1994. <br>[10] F. B. Abreu and W. Melo, “Evaluating the impact of object-oriented design on software quality,” Paper read at 3rd International Sysmposium on Software Metrics: From Measurement to Empirical Results, Berlin, Germany. Mar 25-26, 1996. <br>[11] F. B Abreu and J.S. Cuche, “Collecting and analyzing the MOOD2 metrics,” Paper read at Workshop on Object-oriented Product Metrics for Software Quality Assessment, Brussels, Belgium. 1998. <br>[12] El-Korany, D. Nabil and A.S. Salim, “Quality Measurement Model for KADS-Domain Knowledge,” Academic Journal, 2010. <br>[13] Rawashdeh, Adnan and Bassem Matalkah, “A new software quality model for evaluating COTS components,” Computer Science 2, Vol.(4), pp. 373-381, 2006. <br>[14] M. M. Karine, et al. “The Squale Model - a Practice-based Industrial Quality Model,” Paris, France: University of Paris, 2009. <br>[15] ISO/IEC JTC /SC 7/WG 6, Software Engineering – Product Quality – Part 2: External metrics, 2002. <br>[16] N. F. I. A. Hamid and M. K. Hasan, “Identifying Software Quality Factors for Telecommunication Industry in Malaysia,” ICEEI conf, Bandung, Indonesia, 2011, pp. 1-5. <br>[17] N. F. I. A. Hamid and M.K. Hasan, “Software Quality Model for Telecommunication Industry in Malaysia,” Jurnal Teknologi, UTM, July, 2013, pp. 13-19. <br>[18] N. F. I. A. Hamid and M. K. Hasan, “Software Quality Measurement for Telecommunication Industry in Malaysia,” MJCS, sumitted for publication <br>[19] B. Bruegge and A. H. Dutoit, Object-oriented Software Engineering, Pearson Prentice Hall, 2004, pp. 185-188. <br>[20] N. F.I.A. Hamid, Object-oriented Personal Islamic Asset Management System, Lambert Academic Publishing, 2011, pp. 105-146. <br>[21] Software Quality Metrics Overview, 2013. (cited 10/07/2013, available from http://www.pearsonhighered.com/samplechapter/0201729156.pdf) </div> </div> </div> </main> <footer> <div id="infolinks" class="pt-3 pb-2"> <div class="container"> <div style="background-color:#f5f5f5;" class="p-3"> <div class="row"> <div class="col-md-2"> <ul class="list-unstyled"> About <li><a href="https://waset.org/page/support">About Us</a></li> <li><a href="https://waset.org/page/support#legal-information">Legal</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/WASET-16th-foundational-anniversary.pdf">WASET celebrates its 16th foundational anniversary</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Account <li><a href="https://waset.org/profile">My Account</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Explore <li><a href="https://waset.org/disciplines">Disciplines</a></li> <li><a href="https://waset.org/conferences">Conferences</a></li> <li><a href="https://waset.org/conference-programs">Conference Program</a></li> <li><a href="https://waset.org/committees">Committees</a></li> <li><a href="https://publications.waset.org">Publications</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Research <li><a href="https://publications.waset.org/abstracts">Abstracts</a></li> <li><a href="https://publications.waset.org">Periodicals</a></li> <li><a href="https://publications.waset.org/archive">Archive</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Open Science <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Science-Philosophy.pdf">Open Science Philosophy</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Science-Award.pdf">Open Science Award</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Society-Open-Science-and-Open-Innovation.pdf">Open Innovation</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Postdoctoral-Fellowship-Award.pdf">Postdoctoral Fellowship Award</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Scholarly-Research-Review.pdf">Scholarly Research Review</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Support <li><a href="https://waset.org/page/support">Support</a></li> <li><a href="https://waset.org/profile/messages/create">Contact Us</a></li> <li><a href="https://waset.org/profile/messages/create">Report Abuse</a></li> </ul> </div> </div> </div> </div> </div> <div class="container text-center"> <hr style="margin-top:0;margin-bottom:.3rem;"> <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank" class="text-muted small">Creative Commons Attribution 4.0 International License</a> <div id="copy" class="mt-2">© 2024 World Academy of Science, Engineering and Technology</div> </div> </footer> <a href="javascript:" id="return-to-top"><i class="fas fa-arrow-up"></i></a> <div class="modal" id="modal-template"> <div class="modal-dialog"> <div class="modal-content"> <div class="row m-0 mt-1"> <div class="col-md-12"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> </div> <div class="modal-body"></div> </div> </div> </div> <script src="https://cdn.waset.org/static/plugins/jquery-3.3.1.min.js"></script> <script src="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/js/bootstrap.bundle.min.js"></script> <script src="https://cdn.waset.org/static/js/site.js?v=150220211556"></script> <script> jQuery(document).ready(function() { /*jQuery.get("https://publications.waset.org/xhr/user-menu", function (response) { jQuery('#mainNavMenu').append(response); });*/ jQuery.get({ url: "https://publications.waset.org/xhr/user-menu", cache: false }).then(function(response){ jQuery('#mainNavMenu').append(response); }); }); </script> </body> </html>

CINXE.COM

Designing Software Quality Measurement System for Telecommunication Industry Using Object-Oriented Technique