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The Customer Experience In Financial Services Conference
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class="elementor-counter-number-suffix"></span> </div> </div> </div> </div> <div class="elementor-element elementor-element-7b91f194 elementor-widget elementor-widget-text-editor" data-id="7b91f194" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">Unmissable, Inspiring Day!</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bef4cbb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bef4cbb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6e7377" data-id="c6e7377" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9b04a5a elementor-widget elementor-widget-text-editor" data-id="9b04a5a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;"><strong>26 Customer Experience Experts</strong> Dig Into The Brand New Trends That Are Elevating Customer Satisfaction & Transforming Service Delivery From Cutting-Edge Technologies, AI Integration, Data-Driven Strategies & Customer-Centric Cultures In 2025 & Beyond</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-9a42fac elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9a42fac" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b6a1165" data-id="b6a1165" data-element_type="column"> <div 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data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d88905b" data-id="3d88905b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-00eb7d8 elementor-widget elementor-widget-text-editor" data-id="00eb7d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;"><strong>26 Financial Services Customer, User & Products Experts Unveil Next-Level Strategies For Transforming Customer Experiences In Financial Services By Leveraging AI & Automation, Capitalising On Digital Innovations, Prioritising Consumer Duty & Vulnerable Customers, Boosting Trust & Satisfaction With Winning Metrics, Building Customer-First Cultures, Maximising Hyper-Personalisation, Delivering Cost-Efficient CX, Adopting Holistic Customer Approaches, Adapting To Evolving Customer Expectations & Creating Seamless, Effortless Customer Journeys</strong></p><p style="text-align: center;"><br />Cutting-Edge AI & Automation Integration Spotlight ■ New Technologies & Digital Advances ■ Changing Customer Behaviours & Expectations ■ Winning Measurement & Metrics For Proven ROI ■ Holistic Approaches To CX ■ Consumer Duty & Vulnerable Customers ■ Master Frictionless Customer Journeys ■ Customer-Centric Cultures ■ Hyper-Personalisation ■ Data-Driven CX Strategies ■ Deliver Low-Cost Customer Experiences</p><p style="text-align: center;"> </p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-78615264 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="78615264" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-160b5917" data-id="160b5917" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1445dd0 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="1445dd0" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">1</p> </div> </div> <div class="elementor-element elementor-element-2404417a elementor-widget elementor-widget-icon-box" data-id="2404417a" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <link rel="stylesheet" href="https://www.financialservicesconference.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Cutting-Edge AI & Automation Integration: </span> </h3> <p class="elementor-icon-box-description"> Transform experiences with strategic AI integration that enhances efficiencies, trust and provides critical human touch </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7f839c18" data-id="7f839c18" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0695013 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="0695013" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">2</p> </div> </div> <div class="elementor-element elementor-element-59a9577e elementor-widget elementor-widget-icon-box" data-id="59a9577e" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Leverage New Tech & Digital Innovations! </span> </h3> <p class="elementor-icon-box-description"> Harness brand new tech and digital solutions to differentiate your CX and stay ahead in a competitive landscape </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-6d008f1a" data-id="6d008f1a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5d1b42f9 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="5d1b42f9" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">3</p> </div> </div> <div class="elementor-element elementor-element-44c8833c elementor-widget elementor-widget-icon-box" data-id="44c8833c" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Get Ahead Of Changing Customer Behaviours & Expectations: </span> </h3> <p class="elementor-icon-box-description"> Adapt to the ever-changing needs of today’s consumers by anticipating shifts and meeting constantly rising expectations </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-77cee8b" data-id="77cee8b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2a4eec3 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="2a4eec3" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">4</p> </div> </div> <div class="elementor-element elementor-element-c9c6372 elementor-widget elementor-widget-icon-box" data-id="c9c6372" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Winning Measurement & Metrics To Prove ROI: </span> </h3> <p class="elementor-icon-box-description"> Go beyond basic metrics by securing smarter data-driven insights to build stronger, long-term client relationships </p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-168ab572 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="168ab572" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-6d02b098" data-id="6d02b098" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2780bbd9 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="2780bbd9" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">5</p> </div> </div> <div class="elementor-element elementor-element-3ccf28b9 elementor-widget elementor-widget-icon-box" data-id="3ccf28b9" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Champion Vulnerable Customers & Meet Regulatory Demands: </span> </h3> <p class="elementor-icon-box-description"> Enhance trust and ensure compliance by prioritising vulnerable customers and championing consumer duties </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-9da98ca" data-id="9da98ca" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1f7d355 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="1f7d355" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">6</p> </div> </div> <div class="elementor-element elementor-element-4fc9ca03 elementor-widget elementor-widget-icon-box" data-id="4fc9ca03" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Master Seamless & Frictionless Customer Journeys: </span> </h3> <p class="elementor-icon-box-description"> Eliminate barriers and create fluid, consistent journeys across all touchpoints, driving engagement, reducing attrition, and increasing retention </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-ff1acea" data-id="ff1acea" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f6c3216 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="f6c3216" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">7</p> </div> </div> <div class="elementor-element elementor-element-12388c3 elementor-widget elementor-widget-icon-box" data-id="12388c3" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Build Customer-Centric Cultures: </span> </h3> <p class="elementor-icon-box-description"> Shift your organisational mindset to a customer-first approach to deliver more meaningful, long-term and personalised interactions </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-668c31b" data-id="668c31b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c4653f8 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="c4653f8" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">8</p> </div> </div> <div class="elementor-element elementor-element-139a396 elementor-widget elementor-widget-icon-box" data-id="139a396" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Holistic Approaches To CX: </span> </h3> <p class="elementor-icon-box-description"> Integrate back-end innovations and employee experience excellence to improve customer satisfaction and drive business value </p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-d7a516d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d7a516d" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-08ded19" data-id="08ded19" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-dcb8bc0 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="dcb8bc0" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">9</p> </div> </div> <div class="elementor-element elementor-element-989db49 elementor-widget__width-initial elementor-widget elementor-widget-icon-box" data-id="989db49" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Proactive & Proven Hyper-Personalisation: </span> </h3> <p class="elementor-icon-box-description"> Deliver ultra-targeted, real-time experiences that go beyond customer’s expectations to elevate experiences </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3b926a4" data-id="3b926a4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-02b412f elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="02b412f" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">10</p> </div> </div> <div class="elementor-element elementor-element-2277586 elementor-widget elementor-widget-icon-box" data-id="2277586" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Data-Driven CX Strategies For 2025 & Beyond! </span> </h3> <p class="elementor-icon-box-description"> Leverage customer data to unlock patterns, improve decision making and maximise value </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e8b3a78" data-id="e8b3a78" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c51a5bc elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading" data-id="c51a5bc" data-element_type="widget" data-settings="{"_animation":"zoomIn","_animation_delay":200}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">11</p> </div> </div> <div class="elementor-element elementor-element-59ab9a3 elementor-widget elementor-widget-icon-box" data-id="59ab9a3" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Deliver Low-Cost, High-Impact Customer Experiences: </span> </h3> <p class="elementor-icon-box-description"> Innovate your CX strategies with cost-effective solutions without sacrificing quality or satisfaction </p> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7f71ea1" data-id="7f71ea1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c3a2875 elementor-widget elementor-widget-image" data-id="c3a2875" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="500" height="333" src="https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-1GGS-101.jpg" class="attachment-large size-large wp-image-9449" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-1GGS-101.jpg 500w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-1GGS-101-300x200.jpg 300w" sizes="(max-width: 500px) 100vw, 500px" /> </div> </div> <div class="elementor-element elementor-element-58d2120 elementor-widget elementor-widget-image" data-id="58d2120" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="800" height="322" src="https://www.financialservicesconference.com/wp-content/uploads/2024/09/1679399891480-e1696949667990.jpg" class="attachment-large size-large wp-image-9448" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/09/1679399891480-e1696949667990.jpg 800w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/1679399891480-e1696949667990-300x121.jpg 300w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/1679399891480-e1696949667990-768x309.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-100bc00 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="100bc00" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-no"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-20dd79d" data-id="20dd79d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-103ee8e elementor-widget elementor-widget-image" data-id="103ee8e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="498" height="338" src="https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-page-1-3.png" class="attachment-large size-large wp-image-9401" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-page-1-3.png 498w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-page-1-3-300x204.png 300w" sizes="(max-width: 498px) 100vw, 498px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5848a8f" data-id="5848a8f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4b97c8a elementor-widget elementor-widget-heading" data-id="4b97c8a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Brand New For 2025:</h2> </div> </div> <div class="elementor-element elementor-element-7e8edcb elementor-widget elementor-widget-text-editor" data-id="7e8edcb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li><strong>12 Years Of Actionable, In-House Insights</strong></li><li><strong>NEW Case Study: Innovative AI & Automation</strong></li><li><strong>3 Interactive Panels</strong> – don’t miss your chance to fire critical questions to our expert frontline panels</li><li><strong>5 Interactive Hot Topic Informal </strong><strong>Discussions</strong></li><li><strong>Takeaway Learnings Consolidation</strong> – practical take-back-to-the-office actions for 2025</li><li><strong>Speed Networking</strong></li><li><strong>Peer Discussion Zones</strong> – new format innovation for 2025</li></ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-d41ce39 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d41ce39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ef397a" data-id="0ef397a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div 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.elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}</style> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-0730351 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0730351" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f409c0" data-id="0f409c0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-532afd2e elementor-widget elementor-widget-heading" data-id="532afd2e" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">What Will I Gain From Attending The 12th Annual, Industry-Leading Financial Services Customer Experience Conference, London?</h1> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-c76ae0c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c76ae0c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-690dc84" data-id="690dc84" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8edc301 elementor-widget elementor-widget-text-editor" data-id="8edc301" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol><li><strong>Celebrating 12 years of high-impact, high-reward customer experience conferences</strong> for the Financial Services: this industry-leading event will be the one you do not want to miss in 2025</li><li><strong>Written by FS brands for FS brands</strong> – targeted and focused agenda covering the hottest topics facing CX professionals across the financial services today – uncover brand new, practical, proven, and successful strategies to facilitate new ideas and inspirations</li><li><strong>Hot topic – AI focus!</strong> Don’t miss your chance to equip yourself with the latest practical AI tools and strategies</li><li><strong>Expand your network</strong> and reconnect with industry peers by making meaningful connections during our dedicated networking sessions</li><li><strong>Upskill yourself and your team</strong> with real-use cases and actionable tips and techniques to revitalise your new CX strategies today</li><li><strong>Proven delegate ROI</strong>: walk away with practical, actionable strategies from industry-leading FS CX experts</li><li><strong>Ask the experts yourself!</strong> Don’t miss your chance to put your burning questions to our speaker faculty through interactive polls, panel discussions and Q&A sessions</li><li><strong>Maximum benefit from a research-driven agenda</strong> that addresses the most pressing customer experience challenges and innovations for 2025</li><li><strong>Peer-led knowledge sharing</strong>: join discussion zones to exchange ideas and insights with fellow attendees in an open, collaborative setting</li><li><strong>One efficient day out of office with maximum value</strong>: make the most of this compact, high-impact event in the heart of central London, designed for efficiency and convenience</li></ol> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-c812159 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c812159" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b4a3d6" data-id="4b4a3d6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6550bfc elementor-widget elementor-widget-heading" data-id="6550bfc" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Don't Just Take Our Word For It.....</h2> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-8b4af98 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8b4af98" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43af890" data-id="43af890" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a2f987b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a2f987b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a7f121c" data-id="a7f121c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d2cdac4 elementor-widget elementor-widget-image" data-id="d2cdac4" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="1536" height="409" src="https://www.financialservicesconference.com/wp-content/uploads/2024/01/testimonials.png" class="attachment-full size-full wp-image-7832" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/01/testimonials.png 1536w, https://www.financialservicesconference.com/wp-content/uploads/2024/01/testimonials-300x80.png 300w, https://www.financialservicesconference.com/wp-content/uploads/2024/01/testimonials-1024x273.png 1024w, https://www.financialservicesconference.com/wp-content/uploads/2024/01/testimonials-768x205.png 768w" sizes="(max-width: 1536px) 100vw, 1536px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-0263244 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0263244" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68bc1f3" data-id="68bc1f3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f910089 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f910089" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-046275e" data-id="046275e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2e1bd5b elementor-widget elementor-widget-image" data-id="2e1bd5b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="498" height="338" src="https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-page-1-3.png" class="attachment-large size-large wp-image-9401" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-page-1-3.png 498w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/GIC-page-1-3-300x204.png 300w" sizes="(max-width: 498px) 100vw, 498px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1da30d6" data-id="1da30d6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ef3742b elementor-widget elementor-widget-text-editor" data-id="ef3742b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Send 4 delegates for the price of 3 OR send 3 and get your third half price!</strong></p> </div> </div> <div class="elementor-element elementor-element-6934daa elementor-widget elementor-widget-text-editor" data-id="6934daa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>To register your team now and benefit from huge group savings, call the conference team on +44 (0)20 3479 2299.</p> </div> </div> <div class="elementor-element elementor-element-70c010b elementor-widget elementor-widget-button" data-id="70c010b" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.financialservicesconference.com/group-discounts"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">FIND OUT MORE</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a616061 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a616061" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a77313b" data-id="a77313b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-82776cd elementor-widget elementor-widget-heading" data-id="82776cd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Want To Get In Front Of Financial Services Customer Experience Professionals?</h2> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-8e98af2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8e98af2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d1581a" data-id="1d1581a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-90bc4e6 elementor-widget elementor-widget-template" data-id="90bc4e6" data-element_type="widget" data-widget_type="template.default"> <div class="elementor-widget-container"> <div class="elementor-template"> <div data-elementor-type="page" data-elementor-id="9472" class="elementor elementor-9472" data-elementor-post-type="elementor_library"> <section class="elementor-section elementor-top-section elementor-element elementor-element-67e48769 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="67e48769" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-456d0e4e" data-id="456d0e4e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2374928e elementor-widget elementor-widget-spacer" data-id="2374928e" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-174b00b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="174b00b3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d3557b4" data-id="3d3557b4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-24f533b elementor-widget elementor-widget-text-editor" data-id="24f533b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Book An Exhibition Stand + 2 Delegate Passes: </strong></p><p><strong>Book By 12th December & Save £1,000: £3,999 + VAT </strong></p><p>(Standard Rate: £4,999 + VAT)</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22c68906" data-id="22c68906" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4f495672 elementor-align-right elementor-widget elementor-widget-button" data-id="4f495672" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-lg" href="https://calendly.com/matthewjohnson2023/conference-sponsorship-discussion?month=2024-11"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Book In A Call With Our Partnerships Team</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-30c08464 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="30c08464" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4922e3ab" data-id="4922e3ab" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-505c13cb elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor" data-id="505c13cb" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #000000;"><b>Download the exhibition and sponsorship brochure here:</b></span></p> </div> </div> <div class="elementor-element elementor-element-406c0431 elementor-widget elementor-widget-text-editor" data-id="406c0431" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <script src="//r1.dotdigital-pages.com/resources/sharing/embed.js?sharing=lp-embed&domain=r1.dotdigital-pages.com&id=HY8-1HIH%2F%22&description="></script> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-33804dc3" data-id="33804dc3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-acb5f66 elementor-widget elementor-widget-image" data-id="acb5f66" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="800" height="534" src="https://www.financialservicesconference.com/wp-content/uploads/2024/09/Financial-Services-CX-Logo-2025-07-1024x683.jpg" class="attachment-large size-large wp-image-9581" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/09/Financial-Services-CX-Logo-2025-07-1024x683.jpg 1024w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/Financial-Services-CX-Logo-2025-07-300x200.jpg 300w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/Financial-Services-CX-Logo-2025-07-768x512.jpg 768w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/Financial-Services-CX-Logo-2025-07.jpg 1201w" sizes="(max-width: 800px) 100vw, 800px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4ba536e8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4ba536e8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16025ffe" data-id="16025ffe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9342576 elementor-widget elementor-widget-text-editor" data-id="9342576" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;"><span style="color: #000000;">This is not your run of the mill event full of agencies and sales pitches. This one-day, brand-led, senior-level conference and networking event is </span>designed to scale-up technical and commercial market strategies for Financial Services Customer Experiences.</p><p style="text-align: center;"><span style="color: #000000;">For more information on how to get involved, please <strong>call: +44 (0)20 3479 2299</strong></span></p> </div> </div> <div class="elementor-element elementor-element-65eb7226 elementor-widget elementor-widget-image" data-id="65eb7226" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="1190" height="208" src="https://www.financialservicesconference.com/wp-content/uploads/2024/09/4across-1-1-1.png" class="attachment-full size-full wp-image-9471" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/09/4across-1-1-1.png 1190w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/4across-1-1-1-300x52.png 300w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/4across-1-1-1-1024x179.png 1024w, https://www.financialservicesconference.com/wp-content/uploads/2024/09/4across-1-1-1-768x134.png 768w" sizes="(max-width: 1190px) 100vw, 1190px" /> </div> </div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-eb07262 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="eb07262" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f0f810" data-id="7f0f810" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ea7c1ef elementor-widget elementor-widget-text-editor" data-id="ea7c1ef" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Take A Look At Our Sister Events</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-cbd53fb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="cbd53fb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3753940" data-id="3753940" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a97e06a elementor-widget elementor-widget-image" data-id="a97e06a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://womentechconference.com/"> <img loading="lazy" decoding="async" width="1200" height="766" src="https://www.financialservicesconference.com/wp-content/uploads/2024/11/Women-In-Tech-London-2025_1200px.jpg" class="attachment-full size-full wp-image-10002" alt="" srcset="https://www.financialservicesconference.com/wp-content/uploads/2024/11/Women-In-Tech-London-2025_1200px.jpg 1200w, https://www.financialservicesconference.com/wp-content/uploads/2024/11/Women-In-Tech-London-2025_1200px-300x192.jpg 300w, https://www.financialservicesconference.com/wp-content/uploads/2024/11/Women-In-Tech-London-2025_1200px-1024x654.jpg 1024w, https://www.financialservicesconference.com/wp-content/uploads/2024/11/Women-In-Tech-London-2025_1200px-768x490.jpg 768w" sizes="(max-width: 1200px) 100vw, 1200px" /> </a> </div> </div> </div> </div> <div class="elementor-column 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