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<!DOCTYPE html><html><head><title>Researching Quality in Care Transitions: International Perspectives - Google Books</title><link rel="stylesheet" href="/books/css/_ff77d0f0508c7e0bad470e7d6b7f28fa/kl_viewport_kennedy_full_bundle.css" type="text/css" /><link rel="stylesheet"href="https://fonts.googleapis.com/css2?family=Product+Sans:wght@400"><script src="/books/javascript/v2_ff77d0f0508c7e0bad470e7d6b7f28fa__en.js"></script><script>_OC_Hooks = ["_OC_Page", "_OC_SearchReload", "_OC_TocReload", "_OC_EmptyFunc", "_OC_SearchPage", "_OC_QuotePage" ];for (var _OC_i = 0; _OC_i < _OC_Hooks.length; _OC_i++) {eval("var " + _OC_Hooks[_OC_i] + ";");}function _OC_InitHooks () {for (var i = 0; i < _OC_Hooks.length; i++) {var func = arguments[i];eval( _OC_Hooks[i] + " = func;");}}</script><link rel="canonical" href="https://books.google.com/books/about/Researching_Quality_in_Care_Transitions.html?id=Jvs1DwAAQBAJ"/><meta property="og:url" content="https://books.google.com/books/about/Researching_Quality_in_Care_Transitions.html?id=Jvs1DwAAQBAJ"/><meta name="title" content="Researching Quality in Care Transitions"/><meta name="description" content="This book is concerned with the complexities of achieving quality in care transitions. The organization and accomplishment of high quality care transitions relies upon the coordination of multiple professionals, working within and across multiple care processes, settings and organizations, each with their own distinct ways of working, profile of resources, and modes of organizing. In short, care transitions might easily be regarded as complex activities that take place within complex systems, which can make accomplishing high quality care challenging. As a subject of enquiry, care transitions are approached from many research, improvement and policy perspectives: from group psychology and human factors to social and political theory; from applied process re-engineering projects to exploratory ethnographic studies; from large-scale policy innovations to local improvements initiatives. 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It is increasingly recognised that \u003cb\u003ehealthcare services\u003c/b\u003e are organised and delivered through a ... services. The most prominent of these care transitions are: 1. Hospital admission and discharge 2. Between home and\u0026nbsp;...","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA4\u0026vq=healthcare+services"},{"page_id":"PA5","page_number":"5","snippet_text":"... services 5. In-hospital transitions of different kinds (e.g. between acute care and medical wards) The World Health Organization (WHO) highlights care transitions as pivotal for ensuring quality and safety in \u003cb\u003ehealthcare services\u003c/b\u003e. A\u0026nbsp;...","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA5\u0026vq=healthcare+services"},{"page_id":"PA6","page_number":"6","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e and levels was an area with increased risk of failures with severe consequences (NOU 2005). This was followed up with a Report to the Storting (White Paper) issuing the \u0026#39;Coordination Reform\u0026#39; to address the challenges\u0026nbsp;...","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA6\u0026vq=healthcare+services"},{"page_id":"PA11","page_number":"11","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e and might not always need to deliver continuity. Care Transitions In the remainder of this book, we use ... \u003cb\u003ehealthcare\u003c/b\u003e professionals and organizations as patients move across care settings. Crossing. Boundaries: Patient.","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA11\u0026vq=healthcare+services"},{"page_id":"PA17","page_number":"17","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e and in particular care transitions. As such, scholars should more often take the advantage of applying storytell- ing in their fieldwork as it can help to unpack the contextual factors, especially to disclose\u0026nbsp;...","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA17\u0026vq=healthcare+services"},{"page_id":"PA24","page_number":"24","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e. Finally, Rapport, Braithwaite, Mitchell, Westbrook and Churruca (Chap. 10) provide a macro perspec- tive on care transitions exemplified through system-level care models for people with chronic conditions and for\u0026nbsp;..."},{"page_id":"PA25","page_number":"25","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e and organisations: the contributions to safe \u003cb\u003ehospital\u003c/b\u003e discharge” (Waring et al. 2014). References. Aase, K ... \u003cb\u003eHealth Care\u003c/b\u003e. (2010). The OSSIE guide to clinical handover improvement. 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His research examines the change in organisation and governance of \u003cb\u003ehealthcare services\u003c/b\u003e\u0026nbsp;..."},{"page_id":"PA32","page_number":"32","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e settings, making it a prime research target for improving complex care transitions. Despite this, the ... \u003cb\u003eservices\u003c/b\u003e. The study adopted a mul- tiple case study research design using qualitative methods, in which\u0026nbsp;..."},{"page_id":"PA39","page_number":"39","snippet_text":"... (hospital admission, hospital discharge, post-discharge follow-up) data on the patient\u0026#39;s entire care pathway is ... \u003cb\u003ehealthcare services\u003c/b\u003e. Having multiple locations posed time and resource constraints. It was demanding and time\u0026nbsp;..."},{"page_id":"PA55","page_number":"55","snippet_text":"... \u003cb\u003ehealth- care services\u003c/b\u003e . Questions with fixed or \u0026quot; given \u0026quot; response options have the advantage of providing information on how answers are categorized , and give consis- tent information of the level of detail in the answers . If , for\u0026nbsp;..."},{"page_id":"PA64","page_number":"64","snippet_text":"... hospital, informal care (provided by next of kin), characteristics of the formal home \u003cb\u003ehealthcare services\u003c/b\u003e and character- istics of the patient might influence the post-discharge outcome. The analysis controlled for age, gender and\u0026nbsp;..."},{"page_id":"PA68","page_number":"68","snippet_text":"... \u003cb\u003ehealth- care services\u003c/b\u003e aimed at promoting quality and safety of patients and their infor- mal caregivers. Christina Foss is a Professor of Nursing Science at University of Oslo, Norway. She was responsible for a project focusing on old\u0026nbsp;..."},{"page_id":"PA73","page_number":"73","snippet_text":"... \u003cb\u003eHealth Service\u003c/b\u003e Ombudsman (2016) draws upon nine patient experiences of discharge. In particular, four serious issues ... services resulting in no care plan implemented or the patient being kept in hospital longer than required\u0026nbsp;..."},{"page_id":"PA75","page_number":"75","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e?\u0026#39; A recent review by Harrison et al. (2015) of patients\u0026#39; experiences of adverse events in \u003cb\u003ehealthcare\u003c/b\u003e ... \u003cb\u003ehospital\u003c/b\u003e setting that further shows that patients define and understand safety differently to clinicians (Weissman et al\u0026nbsp;..."},{"page_id":"PA79","page_number":"79","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e, with the National Health Services (NHS), used as an example, collect a wealth of patient experi- ence data, but it is often under-utilised with no clear pathway to quality improvement. It is also recognised that\u0026nbsp;..."},{"page_id":"PA80","page_number":"80","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e horizontally and vertically3 from multiple providers increase. Taking the NHS in England as an example ... \u003cb\u003ehealthcare\u003c/b\u003e delivery. Walker et al. (2013), in the United States, conducted one of the few studies on how patients\u0026nbsp;..."},{"page_id":"PA81","page_number":"81","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e quality—patient experiences of their care, clinical effectiveness and patient safety. However, doing so ... \u003cb\u003eservices\u003c/b\u003e. There is a pressing need for future research to focus on how patient expe- riences of safety in care\u0026nbsp;..."},{"page_id":"PA82","page_number":"82","snippet_text":"... \u003cb\u003ehealth- care\u003c/b\u003e) can be corrected or fixed once identified. This differs to Safety-II, which focuses upon what ... \u003cb\u003eservices\u003c/b\u003e, networks or groups that provide the same types of care for the same types of patient. Vertical integration\u0026nbsp;..."},{"page_id":"PA84","page_number":"84","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e improvement. British Medical Journal Quality \u0026amp; Safety. doi:10.1136/bmjqs-2015-004839. Parliamentary and ... \u003cb\u003eServices\u003c/b\u003e Research Foundation. Rustad, E. C., Furnes, B., Cronfalk, B. S., \u0026amp; Dysvik, 84 J. Scott."},{"page_id":"PA85","page_number":"85","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e systems. BMJ Open, 4(5). doi:10.1136/bmjopen-2014-005416. Scott, J., Heavey, E., Waring, J., Jones, D., \u0026amp; Dawson, P. (2016). \u003cb\u003eHealthcare\u003c/b\u003e professional and patient codesign and validation of a mechanism for \u003cb\u003eservice\u003c/b\u003e users to\u0026nbsp;..."},{"page_id":"PA87","page_number":"87","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e setting . For an older patient , this may lead to a feeling of stress , insecurity and confusion ( Storm ... \u003cb\u003eServices\u003c/b\u003e 2001, 5: The Role of Next of Kin in Care Transitions Introduction."},{"page_id":"PA88","page_number":"88","snippet_text":"... \u003cb\u003eServices\u003c/b\u003e 2001, 2009). For example, the inquiry into pediatric mortality at Bristol Royal Infirmary from 1984 to1995 (Bristol Inquiry 2001) addressed the need to strengthen the patient\u0026#39;s and next of kin\u0026#39;s roles in \u003cb\u003ehealthcare\u003c/b\u003e decision\u0026nbsp;..."},{"page_id":"PA89","page_number":"89","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e professionals to involve a patient\u0026#39;s next of kin in aspects of their treatment and care, as detailed in the Norwegian Health Personnel Act (Department of Health and Care \u003cb\u003eServices\u003c/b\u003e 1999). Next of kin is recognized as uniquely\u0026nbsp;..."},{"page_id":"PA91","page_number":"91","snippet_text":"... \u003cb\u003ehospital\u003c/b\u003e , allowing patients to choose their own food and what to wear , including patients and next of kin in ward rounds , as well as in the design of \u003cb\u003ehealthcare\u003c/b\u003e processes and \u003cb\u003eservices\u003c/b\u003e . McCormack and McCance ( 2006 ) have developed a\u0026nbsp;..."},{"page_id":"PA95","page_number":"95","snippet_text":"... \u003cb\u003eServices\u003c/b\u003e 2012 , 2016 ; Folkehelseinstituttet 2016 ) had two questions about next of kin : whether the patient\u0026#39;s next of kin was welcomed by \u003cb\u003ehealthcare\u003c/b\u003e professionals and if it was easy for the next of kin to get information about the\u0026nbsp;..."},{"page_id":"PA96","page_number":"96","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e. Next of kin are often present when the ambulance arrives at the patient\u0026#39;s home, and they are a valuable information source, pro- viding important information about the patient\u0026#39;s health challenges dur- ing the \u003cb\u003ehospital\u003c/b\u003e\u0026nbsp;..."},{"page_id":"PA98","page_number":"98","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e. As shown above, next of kin contribute substantially to the quality and safety of care transitions, but their role is acknowledged to a lesser extent by healthcare professionals. It is important to include patients\u0026nbsp;..."},{"page_id":"PA99","page_number":"99","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e (Vol. 2). Bergen: Fagbokforlaget. Bragstad, L. K., Kirkevold, M., Hofoss, D., \u0026amp; Foss, C. (2014). Informal care- givers\u0026#39; participation when elderly adults in Norway are discharged from the \u003cb\u003ehospital\u003c/b\u003e. Health \u0026amp; Social Care in the\u0026nbsp;..."},{"page_id":"PA105","page_number":"105","snippet_text":"... healthcare settings but in all aspects of being human (Taylor 1994). Cole-King and Gilbert (Higgs and Rees Jones ... \u003cb\u003eHealth Service\u003c/b\u003e Ombudsman 2016). As such, sustaining dignity may be a practical and psychological challenge for\u0026nbsp;..."},{"page_id":"PA119","page_number":"119","snippet_text":"... \u003cb\u003eHealth Service\u003c/b\u003e Ombudsman. (2016). A report of investiga- tions into unsafe discharge from hospital. London: PHSO. Seager, M. (2014). Mind as a dimension \u0026amp; compassion as a relationship issue. Journal of Compassionate Health Care, 1(3), 1\u0026nbsp;..."},{"page_id":"PA126","page_number":"126","snippet_text":"... services. Other quality issues that surface in the delivery of pre-hospital emer- gency care are dependent on ... \u003cb\u003ehealth service\u003c/b\u003e. As such, the rate that patients frequently contact an ambulance service could serve as an indicator\u0026nbsp;..."},{"page_id":"PA127","page_number":"127","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e professional (the “sender”) to another (the “receiver”). However, handover is increasingly recognised in ... \u003cb\u003eServices\u003c/b\u003e (see Box 7.1 for a description of the \u003cb\u003eservice\u003c/b\u003e) in an attempt to improve handover to the emergency\u0026nbsp;..."},{"page_id":"PA128","page_number":"128","snippet_text":"... \u003cb\u003ehospital\u003c/b\u003e emergency care, commonly known as Emergency Medical \u003cb\u003eServices\u003c/b\u003e in Canada, is also the responsibility of the province or territory; however, unlike the health \u003cb\u003eservices\u003c/b\u003e defined in the Canadian \u003cb\u003ehealthcare\u003c/b\u003e sys- tem, Emergency Medical\u0026nbsp;..."},{"page_id":"PA137","page_number":"137","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e staff as well as patients and the public to capture and learn from where things have worked well. This ... \u003cb\u003eServices\u003c/b\u003e. (2016). Transforming emergency health \u003cb\u003eservices\u003c/b\u003e action plan: A response to demand modelling study\u0026nbsp;..."},{"page_id":"PA138","page_number":"138","snippet_text":"... \u003cb\u003ehealth care\u003c/b\u003e (pp. 19–26). Farnham: Ashgate. Debono, D., \u0026amp; Braithwaite, J. (2015). Workarounds in nursing practice ... \u003cb\u003eservices\u003c/b\u003e: A scoping review. NIHR Journals Library, 3(21). doi:10.3310/hsdr03210. Flynn, D. (2012). Shared decision\u0026nbsp;..."},{"page_id":"PA139","page_number":"139","snippet_text":"... . , Shaw , D. , Mortimer , P. , et al . ( 2014 ) . A qualitative study of decision - making and safety in ambulance \u003cb\u003eservice\u003c/b\u003e transitions . NIHR Health \u003cb\u003eServices\u003c/b\u003e and Delivery Research , 2 7 Pre - \u003cb\u003ehospital\u003c/b\u003e Transitions and Emergency Care 139."},{"page_id":"PA142","page_number":"142","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e system for over nine years. As a Leader, Quality, Patient Safety and with Accreditation at the BC Emergency Health \u003cb\u003eServices\u003c/b\u003e, her focus is on building quality improve- ment capacity through collaboration and engagement with\u0026nbsp;..."},{"page_id":"PA143","page_number":"143","snippet_text":"... \u003cb\u003eServices\u003c/b\u003e 2009 ) emphasizes that \u003cb\u003ehealthcare\u003c/b\u003e professionals \u0026#39; education and training be adapted to the needs and demands of people within soci- ety , ensuring that professionals hold competencies and offer patient - cen- tered care\u0026nbsp;..."},{"page_id":"PA144","page_number":"144","snippet_text":"... hospital and municipality healthcare ser- vices (system competency), and have limited awareness and understand- ing of the complementary roles and functions shared between a hospital and municipality \u003cb\u003ehealthcare services\u003c/b\u003e (competency in\u0026nbsp;..."},{"page_id":"PA151","page_number":"151","snippet_text":"... healthcare profes- sionals had varying levels of knowledge about the routines and proce- dures for care transition between hospital and municipality \u003cb\u003ehealthcare services\u003c/b\u003e , which impacted upon these decisions and ongoing care deliv- ery\u0026nbsp;..."},{"page_id":"PA155","page_number":"155","snippet_text":"... \u003cb\u003eHealth Care\u003c/b\u003e, 18, 272–277. Jeffs, L., Lyons, R. F., Merkley, J., \u0026amp; Bell, C. M. (2013). Clinicians\u0026#39; views on improving inter-organizational care transitions. BMC Health \u003cb\u003eServices\u003c/b\u003e Research, 13, 1–8. Kirsebom, M., Wadesten, B., \u0026amp; Hedstöm, M\u0026nbsp;..."},{"page_id":"PA156","page_number":"156","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e reform . In K. S. Aase \u0026amp; L. Schibevaag ( Eds . ) , Researching patient safety and quality in \u003cb\u003ehealth care\u003c/b\u003e : A Nordic perspective . New York : CRC Press / Taylor \u0026amp; Francis Group . Norwegian Ministry of Health and Care \u003cb\u003eServices\u003c/b\u003e\u0026nbsp;..."},{"page_id":"PA160","page_number":"160","snippet_text":"... \u003cb\u003eHealth Service\u003c/b\u003e (NHS). Data informing the chapter was gath- ered as part of a larger study investigating the ... healthcare assistants. The nurse interviewees included both the unit managers and the discharge coordinator. An\u0026nbsp;..."},{"page_id":"PA161","page_number":"161","snippet_text":"... healthcare, the concept of knowledge brokering has been keenly received, predominantly because of the recognized importance of bringing in new scientific evidence to improve \u003cb\u003ehealth service\u003c/b\u003e quality and the myriad challenges of achieving\u0026nbsp;..."},{"page_id":"PA163","page_number":"163","snippet_text":"... healthcare organizations to broker the flows of knowledge between professional groups necessary to improve ... \u003cb\u003ehealth service\u0026#39;s\u003c/b\u003e workforce, its employers, and its suppliers to have knowledge of facts (as represented by research\u0026nbsp;..."},{"page_id":"PA178","page_number":"178","snippet_text":"... \u003cb\u003eHealthcare\u003c/b\u003e at Nottingham University Business School. His research seeks to understand the relationship between public policy, local organizational arrangements, and the delivery of front-line health \u003cb\u003eservices\u003c/b\u003e. He has looked at a number\u0026nbsp;..."},{"page_id":"PA182","page_number":"182","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e and hospitals. Systems. Level. Transitional. Care. Issues. Within this context, the Australian \u003cb\u003ehealthcare\u003c/b\u003e system exhibits a number of characteristics which mitigate the smooth transition of patients through various parts of the\u0026nbsp;..."},{"page_id":"PA184","page_number":"184","snippet_text":"... \u003cb\u003ehealth service\u003c/b\u003e usage and cost increases, and patient outcomes and quality of life did not significantly improve as a result of them (Gardner et al. 2013; Pricewaterhouse Coopers 2007). Reasons as to why the trials did not achieve their\u0026nbsp;..."},{"page_id":"PA185","page_number":"185","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e almost doubled, the RCT did not find any significant reductions in either representation to the ED or in ... \u003cb\u003ehealthcare\u003c/b\u003e providers?” and “what models of coordi- nated care might be more successful in the future\u0026nbsp;..."},{"page_id":"PA188","page_number":"188","snippet_text":"... \u003cb\u003ehealthcare service\u003c/b\u003e delivery is difficult to actualise (Duckett 2015; Clay-Williams et al. 2014). This not only reflects on the services ... services (Braithwaite et al. forthcoming). Lack of consideration of longer-term goals appears\u0026nbsp;..."},{"page_id":"PA190","page_number":"190","snippet_text":"... \u003cb\u003eservice\u003c/b\u003e, but are not readily transferable to other \u003cb\u003eservices\u003c/b\u003e; provide time-limited examples; and disclose \u003cb\u003ehealthcare\u003c/b\u003e scenarios with extensive, place- dependent specificity but no reach. Methodologically, many researchers and agents of\u0026nbsp;..."},{"page_id":"PA193","page_number":"193","snippet_text":"... healthcare episode in an attempt to improve people\u0026#39;s quality of life and reduce their subsequent demands on \u003cb\u003ehealth service\u003c/b\u003e utilisation. Australian models of transitional care services ... \u003cb\u003ehealthcare service\u003c/b\u003e provision. It (a) identified a\u0026nbsp;..."},{"page_id":"PA194","page_number":"194","snippet_text":"... Services should be of benefit to those at the receiving end of care, but also to other service providers, and services should be assessed and evaluated using a set of indicators that encompass consumer views, as well as \u003cb\u003ehealth service\u003c/b\u003e\u0026nbsp;..."},{"page_id":"PA195","page_number":"195","snippet_text":"... \u003cb\u003ehospital\u003c/b\u003e, 2005–06 to 2012–13. Canberra: AIHW. Australian Institute of Health and Welfare. (2015). Australia\u0026#39;s hospitals 2013–14 at a glance. Health \u003cb\u003eservices\u003c/b\u003e series no. 61. Cat. no. HSE 157. Canberra: AIHW. Axelrod, R., \u0026amp; Cohen, M. D.\u0026nbsp;..."},{"page_id":"PA196","page_number":"196","snippet_text":"... \u003cb\u003ehospital\u003c/b\u003e- and system-wide interventions improve patient outcomes: A systematic review. BMC Health \u003cb\u003eServices\u003c/b\u003e Research, 14, 1–13. Coleman, E. A. (2003). Falling through the cracks: Challenges and opportuni- ties for improving transitional\u0026nbsp;..."},{"page_id":"PA198","page_number":"198","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e in England and Wales : A focus group study . BMJ Open , 2 , e001009 . https://doi.org/10.1136/ bmjopen ... \u003cb\u003ehealth care\u003c/b\u003e needs , in eight countries , 2008. Health Affairs , 28 , w1 - w16 . Seagrove , A. C. , Alam , M. F.\u0026nbsp;..."},{"page_id":"PA199","page_number":"199","snippet_text":"... \u003cb\u003eHealthcare\u003c/b\u003e Resilience and Implementation Science; and Professor of Health Systems Research, Faculty of Medicine and ... \u003cb\u003eservices\u003c/b\u003e. Previously, Mitchell has worked in both state and federal government policy and research roles in\u0026nbsp;..."},{"page_id":"PA234","page_number":"234","snippet_text":"... \u003cb\u003ehealth care\u003c/b\u003e record . Meanwhile , continuing reflexivity meetings support clinicians to work around cur- rent ... \u003cb\u003eServices\u003c/b\u003e Research , 9 ( 9 ) , 9 . Bosk , C. ( 2003 ) . Forgive and remember : Managing medical failure . Chicago\u0026nbsp;..."},{"page_id":"PA239","page_number":"239","snippet_text":"... healthcare personnel across pri- mary and secondary \u003cb\u003ehealthcare services\u003c/b\u003e for the elderly . We describe how the Meeting Point enables inter - organisational knowledge transfer across primary and secondary care providers involved in the\u0026nbsp;..."},{"page_id":"PA240","page_number":"240","snippet_text":"... \u003cb\u003ehealthcare\u003c/b\u003e needs requiring \u003cb\u003eservices\u003c/b\u003e that cross care levels, locations and professional groups. In studies of complex care transitions, \u003cb\u003ehealthcare\u003c/b\u003e personnel\u0026#39;s competence and information exchange are identified as major quality indicators\u0026nbsp;..."},{"page_id":"PA248","page_number":"248","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e with respect to care transitions. Several learning tools were applied to facilitate the process of knowledge interaction and to achieve favourable inter-organisational dynamics (see Table 13.2). We explain how the\u0026nbsp;..."},{"page_id":"PA253","page_number":"253","snippet_text":"... \u003cb\u003ehealthcare services\u003c/b\u003e. Implementation should be conducted on \u0026#39;neutral ground\u0026#39; focusing on a mix of informal contact, dialogue, patient-based cases and the use of facilitators who are not directly involved in the cases. There are\u0026nbsp;..."},{"page_id":"PA257","page_number":"257","snippet_text":"... \u003cb\u003eServices\u003c/b\u003e \u0026#39; . Heskestad collaborates with the Quality and Safety in \u003cb\u003eHealthcare\u003c/b\u003e Systems research group at the Department of Health Studies , University of Stavanger , and is working as a team coordinator in the municipality \u003cb\u003ehealthcare\u003c/b\u003e\u0026nbsp;..."},{"page_id":"PA260","page_number":"260","snippet_text":"... \u003cb\u003ehealth service\u003c/b\u003e delivery has been a central element in the reform of health and care system around the world ... services around holistic needs. Thus, a natural extension of interventions to improve care transitions is to address\u0026nbsp;..."},{"page_id":"PA261","page_number":"261","snippet_text":"... health care and prevention for population aged 65 and over Integrating health care , public health and social care , for entire local population Fig . 14.1 Increasing complexity of \u003cb\u003ehealth service\u003c/b\u003e delivery From simple to complex\u0026nbsp;..."},{"page_id":"PA262","page_number":"262","snippet_text":"... \u003cb\u003ehealth care services\u003c/b\u003e can make, as well as the non-health care determinants of health that impact on secondary and tertiary risk factors among patients, and primary risk factors on the healthy population. Various classical pieces of work\u0026nbsp;..."},{"page_id":"PA263","page_number":"263","snippet_text":"... \u003cb\u003ehealth service\u003c/b\u003e design, the Chronic Care model posits that outcomes are the result of both informed and activated patients on the one hand, and prepared, proactive practice teams on the other (Wagner et al. 1998). Their productive\u0026nbsp;..."},{"page_id":"PA266","page_number":"266","snippet_text":"... \u003cb\u003ehospital\u003c/b\u003e and post - \u003cb\u003ehospital\u003c/b\u003e rehabilitation \u003cb\u003eservices\u003c/b\u003e ) . Moreover , a large number of contracts were ter- minated when the start - up financing ran out after 2008. The \u0026quot; Healthy Kinzigtal \u0026quot; ( HK ) project has been in operation since\u0026nbsp;..."},{"page_id":"PA267","page_number":"267","snippet_text":"... \u003cb\u003eservices\u003c/b\u003e and achieving system integration at the regional level). The contribution margin is the differ- ence between the amount the social health insurance company receives from the central \u003cb\u003ehealth care\u003c/b\u003e fund for the expected (risk\u0026nbsp;..."},{"page_id":"PA276","page_number":"276","snippet_text":"... Services Research \u0026amp; Policy. ISSN 1355-8196 DOI: 10.1177/1355819615590845. Amelung, V., Wolf, S., \u0026amp; Hildebrandt, H ... \u003cb\u003ehealthcare service\u003c/b\u003e. BMJ Quality \u0026amp; Safety. 2015 Sep 16. pii: bmjqs-2015-004315. doi:10.1136/ bmjqs-2015-004315\u0026nbsp;..."},{"page_id":"PA277","page_number":"277","snippet_text":"... \u003cb\u003ehospital\u003c/b\u003e quality improvement strategies: A review of system- atic reviews. BMC Health \u003cb\u003eServices\u003c/b\u003e Research, 15, 277. doi:10.1186/ s12913-015-0906-0. McCarthy, D., \u0026amp; Klein, S. (2012). The triple aim journey: improving population health and\u0026nbsp;...","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA277\u0026vq=healthcare+services"},{"page_id":"PA279","page_number":"279","snippet_text":"... \u003cb\u003eServices\u003c/b\u003e Research at the LSHTM. Groene served as Principle Investigator (PI) on various large-scale grants, with ... \u003cb\u003eHealthcare\u003c/b\u003e Management and Health Economics, within the University for Health Sciences, Medical Informatics and\u0026nbsp;..."},{"page_id":"PA293","page_number":"293","snippet_text":"... services and organisations: The contributions to \u0026#39;safe\u0026#39; hospital discharge. Health Services and Delivery Research, 2 ... \u003cb\u003ehealthcare services\u003c/b\u003e with a particular focus on the improvement of quality and safety issues. He has been at\u0026nbsp;..."},{"page_id":"PA295-IA1","page_number":"295","snippet_text":"... \u003cb\u003eServices\u003c/b\u003e , 128 British Vancouver Canadian emergency medical system , 126 C Canadian \u003cb\u003ehealthcare\u003c/b\u003e system , 128 care coordination , 183–5 295 care (cont.) pathway, 259 transitions, 3, 11, 283 care transition. absorptive capacity , 245 access\u0026nbsp;...","page_url":"https://books.google.com.sg/books?id=Jvs1DwAAQBAJ\u0026pg=PA295-IA1\u0026vq=healthcare+services"}],"search_query_escaped":"healthcare services"},{});</script></div></div></div><script>(function() {var href = window.location.href;if (href.indexOf('?') !== -1) {var parameters = href.split('?')[1].split('&');for (var i = 0; i < parameters.length; i++) {var param = parameters[i].split('=');if (param[0] == 'focus') {var elem = document.getElementById(param[1]);if (elem) {elem.focus();}}}}})();</script>