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<span class="screen-reader-text">Categories</span> <div class="entry-categories-inner"> <a href="http://web.archive.org/web/20230130154721/https://nationalcentreforai.jiscinvolve.org/wp/category/ai-in-education-here-and-now/" rel="category tag">AI in Education: Here and Now</a> </div> </div> <h1 class="entry-title">Ten Tips When Conducting A.I. Pilots</h1> <div class="post-meta-wrapper post-meta-single post-meta-single-top"> <ul class="post-meta"> <li class="post-author meta-wrapper"> <span class="meta-icon"> <span class="screen-reader-text">Post author</span> <svg class="svg-icon" aria-hidden="true" role="img" focusable="false" xmlns="http://www.w3.org/2000/svg" width="18" height="20" viewbox="0 0 18 20"><path fill="" d="M18,19 C18,19.5522847 17.5522847,20 17,20 C16.4477153,20 16,19.5522847 16,19 L16,17 C16,15.3431458 14.6568542,14 13,14 L5,14 C3.34314575,14 2,15.3431458 2,17 L2,19 C2,19.5522847 1.55228475,20 1,20 C0.44771525,20 0,19.5522847 0,19 L0,17 C0,14.2385763 2.23857625,12 5,12 L13,12 C15.7614237,12 18,14.2385763 18,17 L18,19 Z M9,10 C6.23857625,10 4,7.76142375 4,5 C4,2.23857625 6.23857625,0 9,0 C11.7614237,0 14,2.23857625 14,5 C14,7.76142375 11.7614237,10 9,10 Z M9,8 C10.6568542,8 12,6.65685425 12,5 C12,3.34314575 10.6568542,2 9,2 C7.34314575,2 6,3.34314575 6,5 C6,6.65685425 7.34314575,8 9,8 Z"/></svg> </span> <span class="meta-text"> By <a href="">Rob Howe</a> </span> </li> <li class="post-date meta-wrapper"> <span class="meta-icon"> <span class="screen-reader-text">Post date</span> <svg class="svg-icon" aria-hidden="true" role="img" focusable="false" xmlns="http://www.w3.org/2000/svg" width="18" height="19" viewbox="0 0 18 19"><path fill="" d="M4.60069444,4.09375 L3.25,4.09375 C2.47334957,4.09375 1.84375,4.72334957 1.84375,5.5 L1.84375,7.26736111 L16.15625,7.26736111 L16.15625,5.5 C16.15625,4.72334957 15.5266504,4.09375 14.75,4.09375 L13.3993056,4.09375 L13.3993056,4.55555556 C13.3993056,5.02154581 13.0215458,5.39930556 12.5555556,5.39930556 C12.0895653,5.39930556 11.7118056,5.02154581 11.7118056,4.55555556 L11.7118056,4.09375 L6.28819444,4.09375 L6.28819444,4.55555556 C6.28819444,5.02154581 5.9104347,5.39930556 5.44444444,5.39930556 C4.97845419,5.39930556 4.60069444,5.02154581 4.60069444,4.55555556 L4.60069444,4.09375 Z M6.28819444,2.40625 L11.7118056,2.40625 L11.7118056,1 C11.7118056,0.534009742 12.0895653,0.15625 12.5555556,0.15625 C13.0215458,0.15625 13.3993056,0.534009742 13.3993056,1 L13.3993056,2.40625 L14.75,2.40625 C16.4586309,2.40625 17.84375,3.79136906 17.84375,5.5 L17.84375,15.875 C17.84375,17.5836309 16.4586309,18.96875 14.75,18.96875 L3.25,18.96875 C1.54136906,18.96875 0.15625,17.5836309 0.15625,15.875 L0.15625,5.5 C0.15625,3.79136906 1.54136906,2.40625 3.25,2.40625 L4.60069444,2.40625 L4.60069444,1 C4.60069444,0.534009742 4.97845419,0.15625 5.44444444,0.15625 C5.9104347,0.15625 6.28819444,0.534009742 6.28819444,1 L6.28819444,2.40625 Z M1.84375,8.95486111 L1.84375,15.875 C1.84375,16.6516504 2.47334957,17.28125 3.25,17.28125 L14.75,17.28125 C15.5266504,17.28125 16.15625,16.6516504 16.15625,15.875 L16.15625,8.95486111 L1.84375,8.95486111 Z"/></svg> </span> <span class="meta-text"> <a href="http://web.archive.org/web/20230130154721/https://nationalcentreforai.jiscinvolve.org/wp/2022/06/14/ten-tips-when-conducting-a-i-pilots/">14 June 2022</a> </span> </li> <li class="post-comment-link meta-wrapper"> <span class="meta-icon"> <svg class="svg-icon" aria-hidden="true" role="img" focusable="false" xmlns="http://www.w3.org/2000/svg" width="19" height="19" viewbox="0 0 19 19"><path d="M9.43016863,13.2235931 C9.58624731,13.094699 9.7823475,13.0241935 9.98476849,13.0241935 L15.0564516,13.0241935 C15.8581553,13.0241935 16.5080645,12.3742843 16.5080645,11.5725806 L16.5080645,3.44354839 C16.5080645,2.64184472 15.8581553,1.99193548 15.0564516,1.99193548 L3.44354839,1.99193548 C2.64184472,1.99193548 1.99193548,2.64184472 1.99193548,3.44354839 L1.99193548,11.5725806 C1.99193548,12.3742843 2.64184472,13.0241935 3.44354839,13.0241935 L5.76612903,13.0241935 C6.24715123,13.0241935 6.63709677,13.4141391 6.63709677,13.8951613 L6.63709677,15.5301903 L9.43016863,13.2235931 Z M3.44354839,14.766129 C1.67980032,14.766129 0.25,13.3363287 0.25,11.5725806 L0.25,3.44354839 C0.25,1.67980032 1.67980032,0.25 3.44354839,0.25 L15.0564516,0.25 C16.8201997,0.25 18.25,1.67980032 18.25,3.44354839 L18.25,11.5725806 C18.25,13.3363287 16.8201997,14.766129 15.0564516,14.766129 L10.2979143,14.766129 L6.32072889,18.0506004 C5.75274472,18.5196577 4.89516129,18.1156602 4.89516129,17.3790323 L4.89516129,14.766129 L3.44354839,14.766129 Z"/></svg> </span> <span class="meta-text"> <a href="http://web.archive.org/web/20230130154721/https://nationalcentreforai.jiscinvolve.org/wp/2022/06/14/ten-tips-when-conducting-a-i-pilots/#respond">No Comments<span class="screen-reader-text"> on Ten Tips When Conducting A.I. Pilots</span></a> </span> </li> </ul> </div> </div> </header> <div class="post-inner thin "> <div class="entry-content"> <h4><em>In this installment of the <strong>AI in Education: Here and Now</strong> series Rob Howe, Head of Learning Technology at University of Northampton, shares his experiences of conducting pioneering AI Pilots.</em></h4> <p> </p> <p>The University of Northampton has been following A.I. developments for many years and discussion on this topic is now integrated into some of the academic programmes. Vendors are now increasingly using A.I. as part of their products – particularly when trying to make sense of big data. Some are mentioning A.I. as part of sales promotions although the real functionality is sometime more hidden.</p> <p>Enthusiastic staff and students within the University have been reviewing and working with A.I. within their specific areas but much of this activity had not been aggregated. Whilst there was no current desire to control the level of activity, opportunities were being missed to join relevant individuals together to share expertise. This also meant that approaches from vendors could not effectively be directed within the institution – leading to possible missed opportunities or duplication of effort.</p> <p>In 2021, the author developed a scoping document as part of a presentation to the University Management Team to raise awareness about current activity around A.I. The document provided some background around the subject area and then sought to categorise functional areas within the institution.</p> <p>The first challenge was to unpick some of the common terminology used in in this area. The article from A.I. trends was found to be useful and unpick some of the misconceptions in terminology.</p> <p><strong>Artificial Intelligence (AI)</strong> – This is where computer systems are developed to perform tasks that would typically demand human intervention.</p> <p><strong>Machine learning </strong>is a branch of artificial intelligence where a class of data-driven rules enables software to become accurate in predicting outcomes without any need for explicit programming.</p> <p><strong>“Deep Learning” or “Neural Network” </strong>machines is a development from older ML approaches in performance and are currently considered state-of-the-art in performance in fields ranging from computer vision and natural language understanding to playing complex games.</p> <p><strong>Data science </strong>can be described as the description, prediction, and causal inference from both structured and unstructured data. This discipline helps individuals and enterprises make better business decisions.</p> <p>The relationship between these is represented by the following diagram:</p> <p><img class="alignnone wp-image-220" src="http://web.archive.org/web/20230130154721im_/http://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Picture2-300x184.jpg" alt="" width="517" height="317" srcset="http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Picture2-300x184.jpg 300w, http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Picture2.jpg 480w" sizes="(max-width: 517px) 100vw, 517px"/><em>From AI Trends – <a href="http://web.archive.org/web/20230130154721/https://www.aitrends.com/data-science/machine-learning-engineer-vs-data-scientist-who-does-what/">https://www.aitrends.com/data-science/machine-learning-engineer-vs-data-scientist-who-does-what/</a></em></p> <p>As part of developing the scoping document, the author referenced the work emerging from the new National Centre for AI in Education. This was led by Jisc and supported by innovation focused universities and colleges throughout the UK. The national centre produced a <a href="http://web.archive.org/web/20230130154721/https://www.jisc.ac.uk/reports/ai-in-tertiary-education">summary of the state of AI in tertiary education</a> and also a schematic on the various stages of data maturity towards the use of AI:</p> <p><img loading="lazy" class="alignnone wp-image-231" src="http://web.archive.org/web/20230130154721im_/http://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49-300x188.png" alt="" width="524" height="328" srcset="http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49-300x188.png 300w, http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49-1024x642.png 1024w, http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49-768x482.png 768w, http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49-1536x964.png 1536w, http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49-1200x753.png 1200w, http://web.archive.org/web/20230130154721im_/https://nationalcentreforai.jiscinvolve.org/wp/files/2022/06/Screenshot-2022-06-14-at-08.49.49.png 1868w" sizes="(max-width: 524px) 100vw, 524px"/></p> <p> </p> <p>The key dimensions identified in this schematic with evolving data maturity proved useful when applied to the different functional areas within the University. The evolving grid provided the institution with areas where there was already activity and also where there were new opportunities which had not been exploited. This information could then be used to develop a requirement specification to target potential suppliers. Small scale pilots would be needed to better understand the potential which was available and further inform our requirements.</p> <p>Three key A.I. pilots were identified:</p> <ul> <li>The use of Chatbots to aid early socialisation of students.</li> <li>Investigation of partially automated formative setting and grading tools.</li> <li>Tools to assist with improved service desk efficiency.</li> </ul> <p>All three of the pilots are – at the time of writing – in the process of user activity and the results are being used to inform future developments and requirement specifications.</p> <p>The work on partially automated formative setting and grading tools (2) was initiated following an initial demonstration from the company <a href="http://web.archive.org/web/20230130154721/https://www.noodlefactory.ai/">Noodle Factory</a> The product showed potentially interesting applications for formative student assessment. It also appeared to show potential benefit to impact positively on student workload. Following approval of a Data Protection Impact Analysis (DPIA) and IT Security review, two members of academic staff covering both undergraduate and postgraduate studies volunteered to pilot the product. Several support meetings were held between the company and the University to upskill us in the use of the tool and also begin preparation of material. An initial pilot was then conducted with a small group of students in respective areas to obtain their feedback. This has enabled us to refine the requirement specification.</p> <p>The University has now formalised research into A.I. with the advent of a dedicated special interest group (SIG) under the guidance of the Centre for Active Digital Education (CADE). The Centre will help focus activity both within and outside the institution, seek funding to assist future pilots and conduct research in the applications of systems and tools.</p> <p>Some thoughts for those planning to undertake pilots:</p> <ol> <li>Engage with the National Centre for AI in Education to review work already in progress and then build on these activities.</li> <li>Use the AI maturity model to conduct a scoping exercise within your own institution</li> <li>Consult widely within the institution as there may be activity happening in silos.</li> <li>Conduct small scale pilots to further enhance understanding and capability around A.I. functionality</li> <li>Use the outputs of steps 1-4 to develop a requirement specification.</li> <li>Do not let enthusiasm for AI overshadow the true requirements – you may find that a process review is all that is needed rather than a new piece of software.</li> <li>Keep reviewing the sector</li> <li>Be open to the potential for future AI developments within your institution – integrate these within a Centre or responsible team.</li> <li>Not all pilots will be successful – you may need to backtrack and try a different path</li> <li>Recognise the time and effort from staff involved in the pilots – they may feel demoralised and wish to disengage with future pilots if not fully briefed with the process.</li> </ol> <h3><strong>Rob Howe, Head of Learning Technology, University of Northampton</strong></h3> <h4>If you would like to get in touch with Rob and find out more about his work, he can be reached as follows:</h4> <ul> <li>Twitter: @rjhowe</li> <li>LinkedIn: https://www.linkedin.com/in/rob-howe-b26a145/</li> <li>Email: Rob.Howe@northampton.ac.uk</li> </ul> <p> </p> <hr/> <p>Find out more by visiting our <a href="http://web.archive.org/web/20230130154721/https://www.jisc.ac.uk/national-centre-for-ai">National centre for AI page</a> to view publications and resources, join us for events and discover what AI has to offer through our range of interactive online demos.</p> <p>For regular updates from the NCAI <a href="http://web.archive.org/web/20230130154721/https://www.jisc.ac.uk/forms/sign-up-for-updates-from-the-national-centre-for-ai">sign up to our mailing list.</a></p> <p>Get in touch with team directly at <a href="http://web.archive.org/web/20230130154721/mailto:ncai@jisc.ac.uk">NCAI@jisc.ac.uk</a></p> <p> </p> </div> </div> <div class="section-inner"> <div class="post-meta-wrapper post-meta-single post-meta-single-bottom"> <ul class="post-meta"> <li class="post-tags meta-wrapper"> <span class="meta-icon"> <span class="screen-reader-text">Tags</span> <svg class="svg-icon" aria-hidden="true" role="img" focusable="false" xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewbox="0 0 18 18"><path fill="" d="M15.4496399,8.42490555 L8.66109799,1.63636364 L1.63636364,1.63636364 L1.63636364,8.66081885 L8.42522727,15.44178 C8.57869221,15.5954158 8.78693789,15.6817418 9.00409091,15.6817418 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