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to Newsroom</a></li> </ol> </nav> <div class="page-header page-header--basic page-header--article page-header--article"> <div class="page-header__content"> <div class="page-header__meta page-header__meta--article"><span class="page-header__meta--date">January 2020</span> CIGNA NEWS </div> <h1 class="page-header__heading">The future of innovation at Cigna</h1> <div class="page-header__text page-header__text--article">Our planning for the future started several months ago when we executed an innovation strategy sprint which helped us sharpen our focus, fine-tune our operating model and identify the key projects to focus on next year. So what will 2020 look like at the Cigna Innovation Hub? </div> </div> </div> <div class="article__guide-scroll"> Scroll to read <svg class="fill-gray-15 icon-ml" role="img" aria-label="angle-down" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#angle-down"></use> </svg> </div> <div class="hero-basic hero-basic--variation-medium"> <div class="hero-basic--rounded compat-object-fit" style="background-image:url('/static/images/News-articles/article-post/future-innovation-cigna.jpg');"></div> </div> <div class="article__body"> <div class="share-buttons"> <h5 class="share-buttons__heading">Share</h5><a data-toggle="share" data-service="print" aria-label="Print" class="btn btn--secondary share-buttons__btn" data-action="print"> <svg class="fill-digital-blue icon-m" role="img" aria-label="print" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#print"></use> </svg></a><a data-toggle="share" data-service="email" aria-label="Email" class="btn btn--secondary share-buttons__btn" target="_self"> <svg class="fill-digital-blue icon-m" role="img" aria-label="envelope-o" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#envelope-o"></use> </svg></a><a data-toggle="share" data-service="facebook" aria-label="Facebook" class="btn btn--secondary share-buttons__btn" data-action="popup"> <svg class="fill-digital-blue icon-m" role="img" aria-label="facebook-square" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#facebook-square"></use> </svg></a><a data-toggle="share" data-service="twitter" aria-label="Twitter" class="btn btn--secondary share-buttons__btn" data-action="popup"> <svg class="fill-digital-blue icon-m" role="img" aria-label="twitter" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#twitter"></use> </svg></a><a data-toggle="share" data-service="linkedin" aria-label="LinkedIn" class="btn btn--secondary share-buttons__btn" target="popup"> <svg class="fill-digital-blue icon-m" role="img" aria-label="linkedin" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#linkedin"></use> </svg></a></div><h5>INNOVATE TO BECOME A HEALTH PARTNER: TODAY AND TOMORROW</h5> <p>The Innovation Hub works hard to support Cigna’s strategy to become the life-long health partner of choice for our customers. As a key enabler of this strategy, we will concentrate on innovative solutions to improve whole person health and fulfil future customer needs.</p> <p>These solutions are centred on a personalised, preventive, predictive and participatory approach to health. With these principles in mind, we will not only create delight for our customers today but also magic for our future customers.</p> <h5>LEAD AND PARTNER FOR INNOVATION PROJECTS</h5> <p>We’re often asked about the Innovation Hub at Cigna and the role it plays. Innovation in big companies can go many ways, and we brainstormed and iterated to identify the one that best suits our vision and needs. </p> <p>Our Innovation Hub has two significant roles. Firstly, as an internal accelerator, developing and carrying out our own innovation projects. Secondly, we act as an internal innovation consultant. We will continue sponsoring and supporting innovation initiatives from the different markets and segments, and spread best practices and solutions across Cigna International Markets.</p> <h5>THE INGREDIENTS OF INNOVATION</h5> <p>We must continually innovate to become a true health partner for our members. We still have a long way to go and we can’t go there alone! Our strategy is based on four pillars that empower our vision.</p> <ul> <li><strong>People</strong>: Creating a true culture of innovation remains one of our main ambitions. That’s why we will intensify our collaboration with HR to make sure that innovation becomes a priority across all of Cigna.</li> <li><strong>Technology</strong>: Innovation is not only for the tech-savvy, and it doesn’t always involve a technological change, however it’s certainly fundamental to innovation in healthcare today. Throughout 2020, we will develop projects that will involve technologies such as Artificial Intelligence (AI), Internet of Things (IoT) and National Language Processing (NLP), among others.</li> <li><strong>Partners</strong>: We can’t innovate in a vacuum. We will continue establishing new relationships by keeping an eye open to find start-ups, companies and universities that will help us go the extra mile. These collaborations will allow us to deliver value faster.</li> <li><strong>Data</strong>: Last but not least, in 2020, we will focus on making the most of the available data and improving the way we collect, interpret and use it in the interest of our members.</li> </ul> <h5>OUR WAY OF WORKING</h5> <p>As well as focusing on what we do, how we do it is a big priority. Fast decision-making and experimenting can help minimise risk and prove the value of disruptive ideas. We must also acknowledge that not everything will go as planned so we must position failures as a way to learn and further iterate. This mindset is what can really help us succeed!</p> </div> <div class="article__tags"> <div>Innovation / Technology</div> </div> <div class="article__posts"> <div class="article__posts-title"> MORE LIKE THIS </div> <div class="post"> <div class="post__row"> <div class="post__item post__body post--col2" data-post-tags="Innovation / Technology" data-post-category="CIGNA NEWS"><a href="/en/newsroom/innovating-health-care-experience"> <div class="post__image"><img src="/static/images/News-articles/article-post/innovating-health-care.jpg" alt="innovating-health-care-originalsize"></div></a><div class="post__sub"><span class="post__date">August 2019</span><span class="post__category">CIGNA NEWS</span></div><a href="/en/newsroom/innovating-health-care-experience"> <h3 class="post__heading">Innovating the health care experience</h3></a><p>Consumer behaviour and technology are rapidly evolving. And the right innovations have the potential to change the way consumers use health care</p> <div class="post__link"><a href="/en/newsroom/innovating-health-care-experience" class="link__action">Read more</a><svg class="fill-digital-blue icon-m" role="img" aria-label="chevron-circle-right" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#chevron-circle-right"></use> </svg> </div> </div> <div class="post__item post__body post--col2" data-post-tags="Mental Health" data-post-category="HEALTH & WELLBEING"><a href="/en/newsroom/Supporting-staff-members-dealing-stress"> <div class="post__image"><img src="/static/images/News-articles/article-post/supporting-staff-members-stress.jpg" alt="supporting staff members3"></div></a><div class="post__sub"><span class="post__date">February 2020</span><span class="post__category">HEALTH & WELLBEING</span></div><a href="/en/newsroom/Supporting-staff-members-dealing-stress"> <h3 class="post__heading">Supporting staff members dealing with stress</h3></a><p>Mental health has a critical impact on economic development and wellbeing. Mental health issues have been shown to increase employee absenteeism, lower rates of productivity and increase costs. </p> <div class="post__link"><a href="/en/newsroom/Supporting-staff-members-dealing-stress" class="link__action">Read more</a><svg class="fill-digital-blue icon-m" role="img" aria-label="chevron-circle-right" aria-hidden="true"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/static/images/icons/component-sprite.svg#chevron-circle-right"></use> </svg> </div> </div> </div> </div> </div> <div class="article__footer"> <div class="article__footer-body micro"> <p>漏Cigna 2020</p> <p>This article serves only as a reference and is intended for informational purposes only. Nothing in this article constitutes legal, tax, financial planning, health or medical advice including diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. 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