Samsung Enterprise Technical Support

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<div class='products-block-title block-title no-link'> <a id="ga-kp-header-KG" href='/en/solutions/it-solutions/knox-guard'>Knox Guard</a> <div class="block-title-description">Restrict use of fraudulent devices</div> </div> </div> </div> </div> <div class='products-nav mt-3 mt-lg-0 col-lg-4'> <div class="row"> <div class='products-block fixed-block col-lg-12'> <div class='products-title block-title-heading'>Business Services</div> </div> <div class='products-block fixed-block col-lg-12'> <div class='products-block-title block-title no-link'> <a id="ga-kp-header-SamsungCarePlusForBusiness" href='/en/samsung-care-plus'>Samsung Care+ for Business</a> <div class="block-title-description">Protection plan for corporate devices</div> </div> <div class='products-block-title block-title no-link'> <a id="ga-kp-header-SamsungEnterpriseTechnicalSupport" href='/en/enterprise-tech-support'>Samsung Enterprise Technical Support</a> <div class="block-title-description">Tier 3 premium technical support</div> </div> <div class='products-block-title block-title no-link'> <a id="ga-kp-header-SamsungSoftwareCustomizationServices" href='/en/software-customization-services'>Samsung Software Customization Services</a> <div class="block-title-description">Build bespoke devices and services</div> </div> </div> <div class='products-block fixed-block col-lg-12 d-none d-lg-block'> <div class='products-title block-title-heading'>Business Devices</div> </div> <div class='products-block fixed-block col-lg-12 d-none d-lg-block'> <div class='products-block-title block-title no-link'> <a id="ga-kp-header-GalaxyEnterpriseEdition" href='/en/enterprise-edition'>Galaxy Enterprise Edition</a> <div class="block-title-description">Samsung Galaxy devices bundled with Knox Suite</div> </div> </div> </div> </div> <div class='products-nav mt-3 mt-lg-0 col-lg-4 d-lg-none'> <div class="row"> <div class='products-block fixed-block col-lg-12'> <div class='products-title block-title-heading'>Business Devices</div> </div> <div class='products-block fixed-block col-lg-12'> <div class='products-block-title block-title no-link'> <a id="ga-kp-header-GalaxyEnterpriseEdition" href='/en/enterprise-edition'>Galaxy Enterprise Edition</a> <div class="block-title-description">Samsung Galaxy devices bundled with Knox Suite</div> </div> </div> </div> </div> </div> </div>  </div> </li> <li id='support' class="nav-item dropdown"> <span id="ga-kp-support" class="nav-link dropdown-toggle" data-toggle='dropdown'>Support</span> <div id='support-dropdown-menu' class='dropdown-menu fixed-menu'> <div class='container'> <p class="block-nav-title">Support</p> <div class="row"> <div class='support-nav no-list col-lg-8 pr-lg-5'> <div class="row"> <div class='support-block fixed-block'> <div class='support-block-title block-title-heading'>Documentation</div> </div> <div class='support-block fixed-block'> <div class='support-block-title block-title no-link block-border-bottom'> <a id="ga-kp-support-KnoxAdminDocumentation" target="_blank" href='https://docs.samsungknox.com/admin/index.html'>Knox Admin Documentation</a> </div> </div> <div class='support-block fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS" target="_blank" href='https://docs.samsungknox.com/admin/knox-suite/welcome.htm'>Knox Suite</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KPE" target="_blank" href='https://docs.samsungknox.com/admin/knox-platform-for-enterprise/welcome.htm'>Knox Platform for Enterprise</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KME" target="_blank" href='https://docs.samsungknox.com/admin/knox-mobile-enrollment/welcome.htm'>Knox Mobile Enrollment</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KM" target="_blank" href='https://docs.samsungknox.com/admin/knox-manage/welcome.htm'>Knox Manage</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KE" target="_blank" href='https://docs.samsungknox.com/admin/efota-common/welcome.htm'>Knox E-FOTA</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KAI" target="_blank" href='https://docs.samsungknox.com/admin/knox-asset-intelligence/welcome.htm'>Knox Asset Intelligence</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KnoxCapture" target="_blank" href='https://docs.samsungknox.com/admin/knox-capture/welcome.htm'>Knox Capture</a> </div> </div> <div class='support-block indented fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KS-KAM" target="_blank" href='https://docs.samsungknox.com/admin/knox-authentication-manager/welcome.htm'>Knox Authentication Manager</a> </div> </div> <div class='support-block fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KC" target="_blank" href='https://docs.samsungknox.com/admin/knox-configure/welcome.htm'>Knox Configure</a> </div> </div> <div class='support-block fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KG" target="_blank" href='https://docs.samsungknox.com/admin/knox-guard/welcome.htm'>Knox Guard</a> </div> </div> <div class='support-block fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-SamsungCarePlusForBusiness" target="_blank" href='https://docs.samsungknox.com/admin/care-plus/welcome.htm'>Samsung Care+ for Business</a> </div> </div> <div class='support-block fixed-block'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-GEE" target="_blank" href='https://docs.samsungknox.com/admin/knox-suite/enterprise-edition.htm'>Galaxy Enterprise Edition</a> </div> </div> </div> </div> <div class='support-nav mt-3 mt-lg-0 no-list col-lg-4 px-lg-5'> <div class="row"> <div class='support-block fixed-block col-lg-12'> <div class='support-block-title block-title-heading'>Other Supports</div> </div> <div class='support-block fixed-block col-lg-12'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-SubmitASupportTicket" href='https://www2.samsungknox.com/en/support'>Submit a support ticket</a> </div> </div> <div class='support-block fixed-block col-lg-12'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-CheckKnoxServiceStatus" href='https://status.samsungknox.com/'>Check Knox Service Status</a> </div> </div> <div class='support-block fixed-block col-lg-12'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-AndroidEnterpriseRecommended" href='/en/aer'>Android Enterprise Recommended</a> </div> </div> <div class='support-block fixed-block col-lg-12'> <div class='support-block-title block-title no-link'> <a id="ga-kp-support-KnowledgeBaseArticles" target="_blank" href='https://docs.samsungknox.com/admin/fundamentals/kbas/index.htm'>Knowledge Base Articles</a> </div> </div> </div> </div> </div> </div>  </div> </li> <li class="nav-item"> <a id="ga-kp-Blog" class="nav-link" href="/en/blog">Blog</a> </li> <li class="nav-item mb-3 mb-lg-0"> <a id="ga-kp-partners" class="nav-link" href="https://partner.samsungknox.com">For Partners</a> </li> <li class="nav-item nav-feature ml-lg-auto p-0"> <ul class="d-block d-lg-flex h-100"> <li class="nav-item dropdown-show purchase_url"> <span id="ga-kp-ContactSales" class="nav-link dropdown-toggle"> <img class="d-xl-none" src='/images/support.svg' alt="[Icon] Contact Sales"> <span> Contact Sales </span> </span> <ul class="nav-item-dropdown-menu"> <li class="d-lg-none"><a id="ga-kp-ContactSales-ContactSamsung" data-toggle="modal" data-target="#consultationModal">Sales Inquiries</a></li> <li class="d-lg-none"><a id="ga-kp-ContactSales-FindAPartner" href='/en/resellers' >Buy from a reseller/MSP</a></li> <li class="d-none d-lg-block"> <p class="option-label">Sales Inquiries</p> <a id="ga-kp-ContactSales-ContactSamsung" class="btn link-v3 link-btn white w-100" data-toggle="modal" data-target="#consultationModal">Contact Samsung</a> </li> <li class="d-none d-lg-block border-t-1 mt-2"> <p class="option-label">Buy from a reseller/MSP</p> <a id="ga-kp-ContactSales-FindAPartner" class="btn link-v3 link-btn white w-100" href='/en/resellers' >Find a partner</a> </li> </ul> </li> <li class="nav-item dropdown-show signin_url" style="display:none;"> <span id="ga-kp-SignIn" class="nav-link dropdown-toggle"> <img class="d-xl-none" src='/images/user.svg' alt="[Icon] Sign In Icon"> <span> Sign in </span> </span> <ul class="nav-item-dropdown-menu"> <li class="d-lg-none"><a id="ga-kp-SignIn-SamsungAccount" class="signin_url" href="https://www2.samsungknox.com/en/login/samsung" style="display:none;">Samsung Account</a></li> <li class="d-lg-none"><a id="ga-kp-SignIn-SSO" class="signin_url" href="https://www2.samsungknox.com/en/federated-id/login" style="display:none;">Microsoft Entra ID, Okta or Ping Identity</a></li> <li class="d-none d-lg-block"> <p class="option-label">Samsung Account</p> <a id="ga-kp-SignIn-SamsungAccount" class="btn link-v3 link-btn white w-100" href="https://www2.samsungknox.com/en/login/samsung">Sign in</a> </li> <li class="d-none d-lg-block border-t-1 mt-2"> <p class="option-label">Microsoft Entra ID, Okta or Ping Identity</p> <a id="ga-kp-SignIn-SSO" class="btn link-v3 link-btn white w-100" href='https://www2.samsungknox.com/en/federated-id/login' >Sign In</a> </li> </ul> </li> <li class="nav-item loggedInLink dashboard_url" style="display:none;"> <span class="nav-link"><a id="mnav-dashboard-btn" class="nav-link" href="https://www2.samsungknox.com/en/dashboard">Knox Admin Portal</a></span> </li> <li class="nav-item loggedInLink signout_url" style="display:none;"> <span class="nav-link"><a id="mnav-signout-btn" class="nav-link" href="https://www2.samsungknox.com/en/sso/logout">Sign out</a></span> </li> </ul> </li> </ul> </div> </div> </nav> </div> <div id="notification-wrapper"> <div id="survey"></div><script type='application/javascript' src='/js/handlebars/handlebars.min.js'></script> </div> <div id="body" class="">   <div id="solution-page-v3" class="solution-page-v3" data-pageProduct=> <div id="page-banner-v3" class="page-banner-v3 breakpoint-image standard-banner-v3" style="background-image: url('https://kp4-cdn.samsungknox.com/img/ets_kv_WI21.png');background-position: right;" data-desktop-image="https://kp4-cdn.samsungknox.com/img/ets_kv_WI21.png" data-mobile-image="https://kp4-cdn.samsungknox.com/img/ets_kv-mobile_JXQ9.jpg" data-tablet-image="desktop" > <div class="content"> <h1 class="lettermark">Samsung Enterprise <br />Technical Support</h1> <div class="description"> <p>Premium technical support for enterprises provided by Samsung's mobility experts</p> </div> <div class="cta-container row no-gutters"> <div class="cta cta1 col-auto"> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-ContactSales" class="link-v3 link-btn primary" target="_self" href="#" >CONTACT SALES</a> </div> </div> </div> </div> <div id="sticky-menu-container"> <div id="sticky-menu-v3" class="sticky-menu-v3"> <div class="sticky-container row no-gutters"> <div class="sticky title col-12 col-md-auto"> <h4>Samsung Enterprise Technical Support</h4> </div> <div class="sticky cta col-12 col-md-auto"> <a id="ga-enterprise-tech-support-cta-btn-contactsales" class="link-v3 sticky-link primary" target="_self" href="#" >CONTACT SALES</a> </div> </div> </div> </div> <div id="page-intros-v3" class="section-v3 page-intros-v3"> <div class="content" > <div class="intro"> <p>Keep your mobile workforce running efficiently and seamlessly with dedicated Samsung account manager at your service. Providing end-to-end support coverage across devices, operating systems, and solutions all direct from Samsung.</p> </div> </div> </div> <div id="benefits-v3" class="benefit-v3"> <div id="ets-dedicated-and-tailored-support" class="benefit-section auto mobile-auto " style="background-color: #f7f7f7;" > <div class="section-v3 content benefit-basic row no-gutters edge-image" > <div class="img-container col-12 col-md-6"> <div class="bg-container"> <img src="https://kp4-cdn.samsungknox.com/img/ets_Section 01_1fkj.png" alt="[Image] Dedicated and tailored support"> </div> </div> <div class="text-container col-12 col-md-6"> <div class="benefit-text"> <h2 class="title">Dedicated and tailored support</h2> <p class="subtitle">Dedicated Support Account Managers for your every need</p> <div class="description"> <ul class="list-check"> <li>A trusted advisor assigned as your contact within Samsung from the get-go.</li> <li>In-depth technical training for your IT teams.</li> <li>Dedicated and customized periodic reports and updates, including: <ul style="list-style: disc;"> <li>Regular reviews on issue resolution analysis and product updates.</li> <li>Timely notifications for urgent security updates.</li> </ul> </li> </ul> </div> </div> </div> </div> </div> <div id="ets-direct-and-integrated-technical-support" class="benefit-section auto mobile-auto " style="background-color: #1C00ff00;" > <div class="section-v3 content benefit-basic row no-gutters edge-image" > <div class="img-container col-12 col-md-6"> <div class="bg-container"> <img src="https://kp4-cdn.samsungknox.com/img/ets_Section 02_pssp.png" alt="[Image] Direct and integrated technical support"> </div> </div> <div class="text-container col-12 col-md-6"> <div class="benefit-text"> <h2 class="title">Direct and integrated technical support</h2> <p class="subtitle">Enjoy peace of mind with end-to-end coverage across Samsung hardware, OS, and solutions</p> <div class="description"> <ul class="list-check"> <li>Get direct support from an experienced team of Samsung mobility experts and engineers across various fields.</li> <li>On-site technical support on highest severity issues (not available in North America regions).</li> </ul> </div> </div> </div> </div> </div> <div id="ets-priority-early-access" class="benefit-section auto mobile-auto " style="background-color: #f7f7f7;" > <div class="section-v3 content benefit-basic row no-gutters edge-image" > <div class="img-container col-12 col-md-6"> <div class="bg-container"> <img src="https://kp4-cdn.samsungknox.com/img/ets_Section 03_9KXR.png" alt="[Image] Priority early access"> </div> </div> <div class="text-container col-12 col-md-6"> <div class="benefit-text"> <h2 class="title">Priority early access</h2> <p class="subtitle">Gain direct, early access to upcoming programmes and version testing</p> <div class="description"> <ul class="list-check"> <li>Get insider access to beta OS upgrades.</li> <li>Opportunities to test Knox solutions before official updates or releases.</li> <li>Visibility on product roadmap information for new updates and releases.</li> </ul> </div> </div> </div> </div> </div> </div> <script type='application/javascript' src='/dist/v3/benefitV3.min.js'></script> <div id="feature-v3" class="section-v3 feature-v3" > <div class="content"> <h2 class="title">Support offerings</h2> <div class="description"> <p>Samsung has designed three levels of support so you can choose the one that fits your organization best.</p> <div class="row justify-content-center subsection"> <div class="col-12 col-lg-4 col-xl-4"> <h4 class="subsection-title">Advanced</h4> <p class="subsection-subtitle">Mobility expertise on demand</p> <p class="desc">Direct access to our own internal team of experts via phone, email and portal.</p> </div> <div class="col-12 col-lg-4 col-xl-4"> <h4 class="subsection-title">Elite</h4> <p class="subsection-subtitle">Proactive account management</p> <p class="desc">The Support Account Manager (SAM) is a dedicated resource who serves as an extension of your team. The SAM is responsible for issue triage, all reporting, and escalations with Samsung’s support and engineering organization.</p> </div> <div class="col-12 col-lg-4 col-xl-4"> <h4 class="subsection-title">Elite Multinational</h4> <p class="subsection-subtitle">Global Coverage</p> <p class="desc">An expert engineer is available to analyze problems and provide resolutions even for the issues occurring in multiple regions.</p> </div> </div> </div> </div> </div> <div class="custom-section-v3"> <div id="feature-comparison" class="content section-v3 no-padding-y handlebars"> <div class="description"> <div class="container-feature-comparison"> <div class="trigger-feature-comparison"><button class="link-v3 link-btn white" type="button" data-target="#collapseFeatureComparison" data-toggle="collapse" aria-expanded="false" aria-controls="collapseFeatureComparison"> <span id="ga-kp-products-SamsungEnterpriseTechnicalSupport-SeeFeatureComparison" class="text-see-fc">SEE FEATURE COMPARISON</span><span id="ga-ets-supportofferings-btn-hidefeaturecomparison" class="text-hide-fc">HIDE FEATURE COMPARISON</span> </button></div> <div id="collapseFeatureComparison" class="collapse collapse-feature-comparison"> <h2 class="title">Features</h2> <div class="table-container"> <table class="table-feature-comparison"> <thead> <tr> <th aria-label="Description"> </th> <th>ADVANCED</th> <th>ELITE</th> <th>Elite Multinational</th> </tr> </thead> <tbody> <tr> <td><p class="font-weight-bold">Direct access to expert engineers (Tier 3)</p> <p>Enjoy quick troubleshooting from an experienced team of Samsung mobility experts and engineers.</p></td> <td>Available</td> <td>Available</td> <td>Available</td> </tr> <tr> <td><p class="font-weight-bold">Operation hours for Severity 1</p> <p>(hours/days)</p></td> <td><p>10/5 (Europe, the Middle East, Africa, and Asia)</p> <p>12/5 (North America)</p></td> <td><p>24/7</p></td> <td><p>24/7</p></td> </tr> <tr> <td><p class="font-weight-bold">Number of named callers</p> <p>The number of users with direct communication privileges.</p></td> <td>2</td> <td>6</td> <td>6</td> </tr> <tr> <td><p class="font-weight-bold">Initial response time for Severity 1</p> <p>Europe, the Middle East, Africa, and Asia - email/portal/phone<br>North America - phone</p></td> <td>2 hours</td> <td>1 hour</td> <td>1 hour</td> </tr> <tr> <td><p class="font-weight-bold">Supported location</p></td> <td>Within the country</td> <td>Within the country</td> <td>Multiple countries</td> </tr> <tr> <td><p class="font-weight-bold">Designated Support Account Manager (SAM)</p> <p>Work with a trusted advisor at Samsung integrated with the global technical support organization to ensure critical cases are properly prioritized.</p></td> <td>Not available</td> <td>Available</td> <td>Available</td> </tr> <tr> <td><p class="font-weight-bold">OS beta program and security patch schedule</p> <p>Get early access to software binary to ensure it works well with your business apps and devices.</p></td> <td>Not available</td> <td>Available</td> <td>Available</td> </tr> <tr> <td><p class="font-weight-bold">On-site technical support</p> <p>Work with a Samsung technical engineer. This service is limited to Severity 1 technical issues only.</p></td> <td>Not available</td> <td>One time (up to 3 days)</td> <td>One time (up to 3 days)</td> </tr> <tr> <td><p class="font-weight-bold">Regular reporting and teleconference review</p> <p>Written reports and interactive virtual meetings from Samsung’s team of experts.</p></td> <td>Not available</td> <td>Available</td> <td>Available</td> </tr> <tr> <td><p class="font-weight-bold">In-depth technical training sessions</p> <p>Online and on-site tech training, only available in Europe, the Middle East, Africa, and Asia.</p></td> <td>Not available</td> <td>Available</td> <td>Available</td> </tr> <tr> <td><p class="font-weight-bold">Samsung mobile vulnerability bulletin service</p> <p>Get regular reports with information on vulnerabilities affecting our solutions and how they’re being fixed.</p></td> <td>Available</td> <td>Available</td> <td>Available</td> </tr> <tr> <td><p class="font-weight-bold">Pricing</p></td> <td><a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Advanced-ContactSales" class="link-v3" href="#" data-toggle="modal" data-target="#consultationModal">Contact Sales</a></td> <td><a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Elite-ContactSales" class="link-v3" href="#" data-toggle="modal" data-target="#consultationModal">Contact Sales</a></td> <td><a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-EliteMultinational-ContactSales" class="link-v3" href="#" data-toggle="modal" data-target="#consultationModal">Contact Sales</a></td> </tr> </tbody> </table> </div> </div> </div> </div> </div> </div> <script type='application/javascript' src='/dist/v3/customSectionV3.min.js'></script> <div id="availability-v3" class="section-v3 availability-v3 enterprise-tech-support"> <div class="availability-container row"> <div id="ets-compatibility" class="availability-section col-12 col-md-4"> <div class="title-container"> <span class="icon-container"> <img src="/images/availability-v3/icon-compatibility.svg" alt="[Icon] Compatibility" /> </span> <h3 class="title">Compatibility</h3> </div> <div class="link-container"> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Compatibility-Locations" class="link-v3 " target="_self" href="https://www.samsungknox.com/en/enterprise-tech-support/supported-locations" >Locations</a> </div> </div> <div id="ets-resources" class="availability-section col-12 col-md-4"> <div class="title-container"> <span class="icon-container"> <img src="/images/availability-v3/icon-resources.svg" alt="[Icon] Resources" /> </span> <h3 class="title">Resources</h3> </div> <div class="link-container"> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Resources-ServiceGuide-NorthAmerica" class="link-v3 " target="_blank" href="https://www.samsungknox.com/en/download/ets-service-guide-na.pdf" >Service guide (North America)</a> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Resources-ServiceGuide-EMEAandAsia" class="link-v3 " target="_blank" href="https://www.samsungknox.com/en/download/ets-service-guide-emea-and-asia.pdf" >Service guide (EMEA and Asia)</a> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Resources-ServiceGuideAppendix-EMEAandAsia" class="link-v3 " target="_blank" href="https://www.samsungknox.com/en/download/ets-service-guide-appendix-emea-and-asia" >Service guide Appendix (EMEA and Asia)</a> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Resources-Flyer-EMEAandAsia" class="link-v3 " target="_blank" href="https://www.samsungknox.com/en/download/ets-flyer-emea-and-asia.pdf" >Flyer (EMEA and Asia)</a> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Resources-Leaflet-EMEAandAsia" class="link-v3 " target="_blank" href="https://www.samsungknox.com/en/download/ets-leaflet-emea-and-asia.pdf" >Leaflet (EMEA and Asia)</a> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-Resources-Flyer-NorthAmerica" class="link-v3 " target="_blank" href="https://www.samsungknox.com/en/download/ets-flyer-north-america" >Flyer (North America)</a> </div> </div> </div> </div> <div id="get-started" class="section-v3 get-started-v3 columns-2" > <div class="header-container"> <h2>Get started with Knox today</h2> <img src="/images/get-started-v3/shield-circle.svg" alt="" /> </div> <div class="get-started-v3-item-container" class="container"> <div class="row d-flex justify-content-center"> <div class="get-started-v3-item"> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-GetstartedwithKnox-ContactSales" class="round-button mx-0" href="#" >CONTACT SALES</a> </div> <div class="divider"></div> <div class="get-started-v3-item"> <a id="ga-kp-products-SamsungEnterpriseTechnicalSupport-GetstartedwithKnox-FindAReseller" class="round-button mx-0" href="/en/resellers/ets" >FIND A RESELLER</a> </div> <div class="divider"></div> </div> </div> </div> <div class="modal fade consultation-wrapper-modal tech-consultation-form-v3-wrapper" id="consultationModal" tabindex="-1" role="dialog" aria-labelledby="consultationModalLabel" aria-hidden="true"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <div class="modal-header" style="border-bottom:none;"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <div class="container"> <div class="row"> <div class="col-12 px-0"> <div class="consultation-wrapper"> <div class="tech-consultation-form-v3" data-first-load="1"> <div class="consultation-form-wrapper"> <div class="block-title" id="consultationModalLabel">Contact a business sales expert</div> <p>Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to discuss a project with our sales team.</p> <p>If you are a current customer and need technical support, please visit our <a class='cs-documentation' id='ga-kp-enterprise-tech-support-ContactSales-DocumentationPage' href='https://docs.samsungknox.com/admin' target='_blank' rel='noopener noreferrer' data-page='enterprise-tech-support'>Documentation page</a> or log in to your account to submit a support ticket.</p> <script type="text/javascript" src="/js/partials/consultationForm.js"></script> <form method="post" action="/en/ajax/submitSalesLead" class="consultation-form" accept-charset="UTF-8" novalidate > <input type="hidden" name="action" value="consultation" aria-label="Consultation"> <input type="hidden" name="mypage" value="enterprise-tech-support" /> <input type="hidden" name="preSales" value="" /> <fieldset class="fieldset" id="contact-fieldset"> <div class="country-group form-group"> <label class="col-form-label">Location*</label> <div class="country-wrapper"> <div class="country-loader"></div> <select id=ga-kp-enterprise-tech-support-ContactSales-Location name="country" data-placeholder="Select location" class="form-control cs-location"> <option value="">Select location</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AF value='AF' >Afghanistan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AX value='AX' >Aland Islands</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AL value='AL' >Albania</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AO value='AO' >Angola</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AG value='AG' >Antigua/Barbuda</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AR value='AR' >Argentina</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AM value='AM' >Armenia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AW value='AW' >Aruba</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AU value='AU' >Australia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AT value='AT' >Austria</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AZ value='AZ' >Azerbaijan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BS value='BS' >Bahamas</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BH value='BH' >Bahrain</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BD value='BD' >Bangladesh</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BB value='BB' >Barbados</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BY value='BY' >Belarus</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BE value='BE' >Belgium</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BZ value='BZ' >Belize</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BJ value='BJ' >Benin</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BM value='BM' >Bermuda</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BO value='BO' >Bolivia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BA value='BA' >Bosnia and Hercegovina</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BW value='BW' >Botswana</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BR value='BR' >Brazil</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BG value='BG' >Bulgaria</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BF value='BF' >Burkina Faso</option> <option id=ga-kp-enterprise-tech-support-ContactSales-BI value='BI' >Burundi</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KH value='KH' >Cambodia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CM value='CM' >Cameroon</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CA value='CA' >Canada</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CV value='CV' >Cape Verde</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KY value='KY' >Cayman Islands</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CF value='CF' >Central African Republic</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TD value='TD' >Chad</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CL value='CL' >Chile</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CN value='CN' >China Mainland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CO value='CO' >Colombia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KM value='KM' >Comoros</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CG value='CG' >Congo</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CR value='CR' >Costa Rica</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CI value='CI' >Cote d`Ivoire</option> <option id=ga-kp-enterprise-tech-support-ContactSales-HR value='HR' >Croatia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-C3 value='C3' >Curacao</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CY value='CY' >Cyprus</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CZ value='CZ' >Czech Republic</option> <option id=ga-kp-enterprise-tech-support-ContactSales-DK value='DK' >Denmark</option> <option id=ga-kp-enterprise-tech-support-ContactSales-DJ value='DJ' >Djibouti</option> <option id=ga-kp-enterprise-tech-support-ContactSales-DO value='DO' >Dominican Republic</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CD value='CD' >DRC</option> <option id=ga-kp-enterprise-tech-support-ContactSales-EC value='EC' >Ecuador</option> <option id=ga-kp-enterprise-tech-support-ContactSales-EG value='EG' >Egypt</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SV value='SV' >El Salvador</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GQ value='GQ' >Equatorial Guinea</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ER value='ER' >Eritrea</option> <option id=ga-kp-enterprise-tech-support-ContactSales-EE value='EE' >Estonia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ET value='ET' >Ethiopia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-FJ value='FJ' >Fiji</option> <option id=ga-kp-enterprise-tech-support-ContactSales-FI value='FI' >Finland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-FR value='FR' >France</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GF value='GF' >French Guinea</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GA value='GA' >Gabon</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GM value='GM' >Gambia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GE value='GE' >Georgia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-DE value='DE' >Germany</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GH value='GH' >Ghana</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GR value='GR' >Greece</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GP value='GP' >Guadeloupe</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GT value='GT' >Guatemala</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GN value='GN' >Guinea</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GW value='GW' >Guinea-Bissau</option> <option id=ga-kp-enterprise-tech-support-ContactSales-HT value='HT' >Haiti</option> <option id=ga-kp-enterprise-tech-support-ContactSales-HN value='HN' >Honduras</option> <option id=ga-kp-enterprise-tech-support-ContactSales-HK value='HK' >Hong Kong</option> <option id=ga-kp-enterprise-tech-support-ContactSales-HU value='HU' >Hungary</option> <option id=ga-kp-enterprise-tech-support-ContactSales-IS value='IS' >Iceland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-IN value='IN' >India</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ID value='ID' >Indonesia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-IQ value='IQ' >Iraq</option> <option id=ga-kp-enterprise-tech-support-ContactSales-IE value='IE' >Ireland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-IL value='IL' >Israel</option> <option id=ga-kp-enterprise-tech-support-ContactSales-IT value='IT' >Italy</option> <option id=ga-kp-enterprise-tech-support-ContactSales-JM value='JM' >Jamaica</option> <option id=ga-kp-enterprise-tech-support-ContactSales-JP value='JP' >Japan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-JO value='JO' >Jordan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KZ value='KZ' >Kazakhstan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KE value='KE' >Kenya</option> <option id=ga-kp-enterprise-tech-support-ContactSales-XK value='XK' >Kosovo</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KW value='KW' >Kuwait</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KG value='KG' >Kyrgyzstan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LA value='LA' >Laos</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LV value='LV' >Latvia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LB value='LB' >Lebanon</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LS value='LS' >Lesotho</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LR value='LR' >Liberia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LY value='LY' >Libya</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LT value='LT' >Lithuania</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LU value='LU' >Luxemburg</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MO value='MO' >Macao</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MK value='MK' >Macedonia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MG value='MG' >Madagascar</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MW value='MW' >Malawi</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MY value='MY' >Malaysia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ML value='ML' >Mali</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MT value='MT' >Malta</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MQ value='MQ' >Martinique</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MR value='MR' >Mauritania</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MU value='MU' >Mauritius</option> <option id=ga-kp-enterprise-tech-support-ContactSales-YT value='YT' >Mayotte</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MX value='MX' >Mexico</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MD value='MD' >Moldova</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MN value='MN' >Mongolia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ME value='ME' >Montenegro</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MA value='MA' >Morocco</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MZ value='MZ' >Mozambique</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MM value='MM' >Myanmar</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NA value='NA' >Namibia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NP value='NP' >Nepal</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NL value='NL' >Netherlands</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NZ value='NZ' >New Zealand</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NI value='NI' >Nicaragua</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NE value='NE' >Niger</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NG value='NG' >Nigeria</option> <option id=ga-kp-enterprise-tech-support-ContactSales-NO value='NO' >Norway</option> <option id=ga-kp-enterprise-tech-support-ContactSales-OM value='OM' >Oman</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PK value='PK' >Pakistan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PS value='PS' >Palestine</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PA value='PA' >Panama</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PG value='PG' >Papua New Guinea</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PY value='PY' >Paraguay</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PE value='PE' >Peru</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PH value='PH' >Philippines</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PL value='PL' >Poland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PT value='PT' >Portugal</option> <option id=ga-kp-enterprise-tech-support-ContactSales-PR value='PR' >Puerto Rico</option> <option id=ga-kp-enterprise-tech-support-ContactSales-QA value='QA' >Qatar</option> <option id=ga-kp-enterprise-tech-support-ContactSales-RE value='RE' >Reunion</option> <option id=ga-kp-enterprise-tech-support-ContactSales-RO value='RO' >Romania</option> <option id=ga-kp-enterprise-tech-support-ContactSales-RU value='RU' >Russian Federation</option> <option id=ga-kp-enterprise-tech-support-ContactSales-RW value='RW' >Rwanda</option> <option id=ga-kp-enterprise-tech-support-ContactSales-MF value='MF' >Saint Martin</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SM value='SM' >San Marino</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ST value='ST' >Sao Tome</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SA value='SA' >Saudi Arabia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SN value='SN' >Senegal</option> <option id=ga-kp-enterprise-tech-support-ContactSales-RS value='RS' >Serbia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SC value='SC' >Seychelles</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SL value='SL' >Sierra Leone</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SG value='SG' selected="selected">Singapore</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SK value='SK' >Slovak Republic</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SI value='SI' >Slovenia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SO value='SO' >Somalia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ZA value='ZA' >South Africa</option> <option id=ga-kp-enterprise-tech-support-ContactSales-KR value='KR' >South Korea</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ES value='ES' >Spain</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LK value='LK' >Sri Lanka</option> <option id=ga-kp-enterprise-tech-support-ContactSales-LC value='LC' >St. Lucia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SD value='SD' >Sudan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SR value='SR' >Suriname</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SZ value='SZ' >Swaziland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SE value='SE' >Sweden</option> <option id=ga-kp-enterprise-tech-support-ContactSales-CH value='CH' >Switzerland</option> <option id=ga-kp-enterprise-tech-support-ContactSales-SY value='SY' >Syria</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TW value='TW' >Taiwan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TJ value='TJ' >Tajikistan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TZ value='TZ' >Tanzania</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TH value='TH' >Thailand</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TG value='TG' >Togo</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TT value='TT' >Trinidad and Tobago</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TN value='TN' >Tunisia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TR value='TR' >Türkiye</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TM value='TM' >Turkmenistan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-TC value='TC' >Turks & Caicos</option> <option id=ga-kp-enterprise-tech-support-ContactSales-UG value='UG' >Uganda</option> <option id=ga-kp-enterprise-tech-support-ContactSales-UA value='UA' >Ukraine</option> <option id=ga-kp-enterprise-tech-support-ContactSales-AE value='AE' >United Arab Emirates</option> <option id=ga-kp-enterprise-tech-support-ContactSales-GB value='GB' >United Kingdom</option> <option id=ga-kp-enterprise-tech-support-ContactSales-UY value='UY' >Uruguay</option> <option id=ga-kp-enterprise-tech-support-ContactSales-US value='US' >USA</option> <option id=ga-kp-enterprise-tech-support-ContactSales-UZ value='UZ' >Uzbekistan</option> <option id=ga-kp-enterprise-tech-support-ContactSales-VA value='VA' >Vatican</option> <option id=ga-kp-enterprise-tech-support-ContactSales-VE value='VE' >Venezuela</option> <option id=ga-kp-enterprise-tech-support-ContactSales-VN value='VN' >Vietnam</option> <option id=ga-kp-enterprise-tech-support-ContactSales-YE value='YE' >Yemen</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ZM value='ZM' >Zambia</option> <option id=ga-kp-enterprise-tech-support-ContactSales-ZW value='ZW' >Zimbabwe</option> </select> </div> </div> </fieldset> </form> </div> </div></div> </div> </div> </div> </div> </div> </div> </div> <script type='application/javascript' src='/dist/v3/getStartedV3.min.js'></script> </div> <script type='application/javascript' src='/dist/v3/carouselV3.min.js'></script> <script type='application/javascript' 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