Informácie, ktoré by ste mali dostať pri nákupe a pri podpise zmluvy

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zmluvy v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/holidays/package-travel/index_sk.htm">Balík cestovných služieb a spojené cestovné služby</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/index_sk.htm">Práca a odchod do dôchodku<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/work-abroad/index_sk.htm">Práca v zahraničí<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/cross-border-commuters/index_sk.htm">Cezhraniční pracovníci</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/equal-treatment-with-nationals/index_sk.htm">Rovnaké zaobchádzanie pri práci</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/posted-workers/index_sk.htm">Vyslaní pracovníci</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-in-public-sector-abroad/index_sk.htm">Práca vo verejnom sektore v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_sk.htm">Pracovné povolenia</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_sk.htm">Pracovné zmluvy</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_sk.htm">Predpisy EÚ týkajúce sa pracovníkov v cestnej doprave</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_sk.htm">Poistenie zodpovednosti za škodu v inej krajine EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_sk.htm">Odborné kvalifikácie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_sk.htm">Čo je regulované povolanie</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_sk.htm">Žiadosť o trvalé poskytovanie služieb</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_sk.htm">Žiadosť o dočasné poskytovanie služieb</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_sk.htm">Dokumenty a formality</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_sk.htm">Európsky profesijný preukaz – EPP</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_sk.htm">EÚ – Spojené kráľovstvo: odborné kvalifikácie</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_sk.htm">Sociálne zabezpečenie a dávky<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_sk.htm">Systémy sociálneho zabezpečenia v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_sk.htm">Sociálne zabezpečenie v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_sk.htm">Nezamestnanosť v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_sk.htm">Prenos dávok v nezamestnanosti</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_sk.htm">Ak sa vám nedarí nájsť si prácu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_sk.htm">Rodinné dávky</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_sk.htm">Pozostalostné dôchodky a podpora pri úmrtí</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_sk.htm">Práva sociálneho zabezpečenia – štandardné formuláre</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_sk.htm">Odchod do dôchodku v zahraničí<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_sk.htm">Doplnkový dôchodok v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_sk.htm">Štátne dôchodky v zahraničí</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_sk.htm">Dane<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_sk.htm">Dane z príjmov v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_sk.htm">Dvojité zdanenie</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_sk.htm">Vozidlá<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_sk.htm">Autá<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_sk.htm">Kúpa a lízing vozidla</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_sk.htm">DPH pri kúpe alebo predaji auta</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_sk.htm">Firemné vozidlá</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_sk.htm">Vodičský preukaz<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_sk.htm">Výmena a uznávanie vodičských preukazov v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_sk.htm">Získanie vodičského preukazu v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_sk.htm">Obnovenie vodičského preukazu v inej krajine EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_sk.htm">Poistenie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_sk.htm">Platnosť poistenia motorových vozidiel v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_sk.htm">Rozsah poistenia motorového vozidla v zahraničí</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_sk.htm">Registrácia<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_sk.htm">Doklady a administratívne náležitosti na registráciu vozidla</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_sk.htm">Registrácia auta v inej krajine EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_sk.htm">Dane z vozidiel v inej krajine EÚ</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_sk.htm">Pobyt<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_sk.htm">Právo na pobyt<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_sk.htm">Ekonomicky neaktívni občania EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_sk.htm">Uchádzači o prácu – právo na pobyt</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_sk.htm">Dôchodcovia – právo na pobyt</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_sk.htm">Študenti – právo na pobyt</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_sk.htm">Pracovníci – právo na pobyt</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_sk.htm">Právo na pobyt občanov EÚ v Spojenom kráľovstve a štátnych príslušníkov Spojeného kráľovstva v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_sk.htm">Naturalizácia</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_sk.htm">Právo rodinných príslušníkov na pobyt<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_sk.htm">Manžel alebo manželka a deti z EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_sk.htm">Manžel alebo manželka a deti z krajiny mimo EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_sk.htm">Registrovaní partneri</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_sk.htm">Rodičia</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_sk.htm">Ostatní príbuzní</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_sk.htm">Rodinní príslušníci uchádzačov o zamestnanie</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_sk.htm">Doklady a formality<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_sk.htm">Registrácia prítomnosti rodinných príslušníkov z EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_sk.htm">Trvalý pobyt pre občanov EÚ po uplynutí piatich rokov</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_sk.htm">Trvalý pobyt pre rodinných príslušníkov z krajiny mimo EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_sk.htm">Pobytové preukazy pre rodinných príslušníkov z krajiny mimo EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_sk.htm">Registrácia pobytu v zahraničí po uplynutí prvých 3 mesiacov</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_sk.htm">Registrácia prítomnosti v prípade pobytu kratšieho ako 3 mesiace</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_sk.htm">Registrácia narodenia dieťaťa</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_sk.htm">Pravidlá týkajúce sa zmeny rodu</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_sk.htm">Kúpa domu</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_sk.htm">Zrušenie registrácie vášho pobytu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_sk.htm">Voľby, petície a konzultácie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_sk.htm">Voľby do Európskeho parlamentu</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_sk.htm">Voľby v domovskej krajine</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_sk.htm">Komunálne voľby</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_sk.htm">Petície a konzultácie</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_sk.htm">Vzdelávanie a mládež<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_sk.htm">Škola<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_sk.htm">Partnerstvá so školami v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_sk.htm">Nástup do školy v inej krajine EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_sk.htm">Univerzita<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_sk.htm">Podmienky prijatia na univerzitu</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_sk.htm">Univerzitné školné a finančná pomoc</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_sk.htm">Uznávanie diplomov</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_sk.htm">Štúdium v zahraničí a možnosti na získanie štipendia</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_sk.htm">Práca počas štúdia</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_sk.htm">Stáže<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_sk.htm">Finančná pomoc v prípade stáží</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_sk.htm">Dobrovoľníctvo v EÚ a mimo EÚ<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_sk.htm">Dobrovoľníctvo – kde začať</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_sk.htm">Praktická príprava pre dobrovoľníkov</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_sk.htm">Výskumní pracovníci<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_sk.htm">Granty a pracovné príležitosti pre výskumných pracovníkov</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_sk.htm">Zdaňovanie výskumných pracovníkov</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_sk.htm">Zdravie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_sk.htm">Neplánovaná zdravotná starostlivosť<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_sk.htm">Návšteva lekára/nemocnice v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_sk.htm">Neplánovaná zdravotná starostlivosť: platby a náhrada výdavkov</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_sk.htm">Zdravotné poistenie v prípade krátkodobých pobytov</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_sk.htm">Európsky preukaz zdravotného poistenia (EPZP)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_sk.htm">Plánované lekárske ošetrenie v zahraničí<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_sk.htm">Príprava plánovaného lekárskeho ošetrenia v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_sk.htm">Náhrada výdavkov: plánované lekárske ošetrenie v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_sk.htm">Informačné centrá pre cezhraničnú zdravotnú starostlivosť</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_sk.htm">Kúpa liekov v inej krajine EÚ<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_sk.htm">Predkladanie lekárskeho predpisu v inej krajine EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_sk.htm">Lekárske predpisy v zahraničí: platby za lieky a náhrada výdavkov</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_sk.htm">Nakupovanie liekov cez internet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_sk.htm">Nemocenské a zdravotné poistenie pri pobyte v zahraničí<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_sk.htm">Vaše zdravotné poistenie</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_sk.htm">Presťahovanie sa do zariadenia rezidenčnej starostlivosti</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_sk.htm">Preventívna zdravotná starostlivosť</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_sk.htm">Rodina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_sk.htm">Deti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_sk.htm">Rodičovské práva a povinnosti</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_sk.htm">Adopcia</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_sk.htm">Únos dieťaťa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_sk.htm">Páry<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_sk.htm">Manželstvo</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_sk.htm">Civilné zväzky a registrované partnerstvá</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_sk.htm">Nezosobášené páry</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_sk.htm">Rozvod a súdna rozluka</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_sk.htm">Vyživovacia povinnosť – podpora pre rodinných príslušníkov</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_sk.htm">Majetkový režim medzinárodných párov</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_sk.htm">Uznanie vašich úradne osvedčených listín v EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_sk.htm">Úmrtie, repatriácia a cezhraničné dedenie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_sk.htm">Riadenie cezhraničného dedenia</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_sk.htm">Plánovanie cezhraničného dedenia</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_sk.htm">Úmrtie a repatriácia</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_sk.htm">Spotrebitelia<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_sk.htm">Nakupovanie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="current"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_sk.htm"><span>Informácie o <span class="label-end"><span>zmluve</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span></a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_sk.htm">Záruky a vrátenie tovaru</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_sk.htm">Informácie o cene a platby</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_sk.htm">Preprava a dodanie</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_sk.htm">Vaše práva pri nakupovaní</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_sk.htm">DPH – daň z pridanej hodnoty</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_sk.htm">Bezpečnosť výrobkov</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_sk.htm">Internet a telekomunikácie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_sk.htm">Roaming: používanie mobilného telefónu v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_sk.htm"> Prístup k online obsahu v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_sk.htm"> Telekomunikačné služby</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_sk.htm">Používanie internetu a prístup na internet</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_sk.htm">Ochrana údajov a súkromie na internete</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_sk.htm">Finančné produkty a služby<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_sk.htm">Bankové účty v EÚ</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_sk.htm">Spotrebiteľské úvery a pôžičky</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_sk.htm">Poistné produkty</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_sk.htm">Investičné produkty</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_sk.htm">Hypotekárne úvery</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_sk.htm">Platby, prevody a šeky</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_sk.htm">Investície v inej krajine EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_sk.htm">Nespravodlivé zaobchádzanie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_sk.htm">Nekalé obchodné praktiky</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_sk.htm">Nekalé cenové praktiky</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_sk.htm">Neprijateľné zmluvné podmienky</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_sk.htm">Zásobovanie energiou<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_sk.htm">Prístup k energetickým službám a ich využívanie</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_sk.htm">Zmluvy a spotreba energie</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_sk.htm">Sťažnosti a riešenie sporov</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_sk.htm">Riešenie spotrebiteľských sporov<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_sk.htm">Neformálne riešenie sporov spotrebiteľov</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_sk.htm">Mimosúdne postupy pre spotrebiteľov</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_sk.htm">Súdna žaloba pre spotrebiteľov</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/index_sk.htm">Podnikanie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_sk.htm"> Prevádzkovanie podniku<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_sk.htm">Rozvoj podnikania<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_sk.htm">Podnikanie v odvetví cestovného ruchu</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_sk.htm">Registrácia v schéme EMAS</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_sk.htm">Fúzie spoločností</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_sk.htm">Založenie európskej spoločnosti (SE)</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_sk.htm">Voľný tok iných ako osobných údajov</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_sk.htm">Všetko, čo potrebujete vedieť o cezhraničných investíciách v EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_sk.htm"> Digitalizácia podnikania<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_sk.htm"> Založenie webového sídla podniku</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_sk.htm"> Online predaj pomocou platforiem tretích strán</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_sk.htm"> Založenie e-shopu</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_sk.htm"> Zabezpečenie webového sídla</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_sk.htm"> Dodanie a spracovanie objednávok pri online predaji</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_sk.htm"> Služby zákazníkom pre online podniky</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_sk.htm"> Propagácia podnikania online</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_sk.htm">Duševné vlastníctvo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_sk.htm">Práva duševného vlastníctva</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_sk.htm">Patenty</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_sk.htm">Ochranné známky</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_sk.htm">Autorské právo</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_sk.htm">Obchodné tajomstvo</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_sk.htm">Právo na ochranu dizajnu</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_sk.htm"> Webové domény</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_sk.htm">Ochrana databáz</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_sk.htm"> Zemepisné označenia</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_sk.htm">Komercializácia práv duševného vlastníctva</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_sk.htm">Porušovanie práv duševného vlastníctva</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_sk.htm">začínajúce podniky<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_sk.htm">Začatie podnikania</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_sk.htm">Erasmus pre mladých podnikateľov</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_sk.htm">Nástroje EÚ na podporu MSP</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_sk.htm">Dane<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_sk.htm"> Spotrebné dane<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_sk.htm">Výrobky podliehajúce spotrebnej dani</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_sk.htm"> Platba spotrebnej dane</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_sk.htm"> DPH<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_sk.htm">Pravidlá a sadzby DPH</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_sk.htm">Uplatňovanie a odpočet DPH</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_sk.htm">Oslobodenie od DPH</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_sk.htm">Vrátenie DPH: podanie žiadosti online</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_sk.htm">Cezhraničná DPH</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_sk.htm">Kontrola IČ pre DPH (VIES)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_sk.htm"> DPH pri digitálnych službách (režim MOSS)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_sk.htm"> Zdaňovanie podnikov<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_sk.htm"> Daň z príjmov právnických osôb v EÚ</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_sk.htm"> Zdaňovanie materských spoločností a ich dcérskych spoločností</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_sk.htm">Predaj v EÚ<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_sk.htm"> Verejné zákazky<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_sk.htm">Pravidlá verejného obstarávania</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_sk.htm">Vyhľadávať verejné zákazky a uchádzať sa o ne</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_sk.htm">Žiadosť o preskúmanie postupu verejného obstarávania</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_sk.htm"> Predaj tovarov a služieb<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_sk.htm">Predaj výrobkov v EÚ</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_sk.htm">Poskytovanie služieb v zahraničí</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_sk.htm">Elektronický obchod, predaj na diaľku a mimo prevádzkových priestorov</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_sk.htm"> Balík cestovných služieb a spojené cestovné služby</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_sk.htm"> Doručovanie balíkov</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_sk.htm"> Hospodárska súťaž medzi podnikmi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_sk.htm">Pravidlá hospodárskej súťaže v EÚ</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_sk.htm"> Ako oznámiť protisúťažné správanie</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_sk.htm">Ľudské zdroje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_sk.htm">Pracovné zmluvy<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_sk.htm">Zmeny v zmluvách s pracovníkmi</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_sk.htm">Pracovné podmienky</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_sk.htm">Práca na dobu určitú</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_sk.htm">Informovanie zamestnancov a konzultácia s nimi</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_sk.htm">Práca na čiastočný úväzok</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_sk.htm">Prepúšťanie</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_sk.htm">Mladiství pracovníci</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_sk.htm">Dočasná agentúrna práca</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_sk.htm">Sezónni pracovníci z krajín mimo EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_sk.htm">Pracovný čas a dovolenka<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_sk.htm">Pracovný čas</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_sk.htm">Dovolenka a flexibilná práca</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_sk.htm">Pracovníci v odvetví dopravy<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_sk.htm">Pracovníci v civilnom letectve</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_sk.htm">Pracovníci v železničnej doprave</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_sk.htm">Zamestnávanie pracovníkov v cestnej doprave: časy jazdy a odpočinku</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_sk.htm">Námorníci</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_sk.htm">Pracovníci vnútrozemskej vodnej dopravy</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_sk.htm">Vyslaní pracovníci<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_sk.htm">Vysielanie pracovníkov do zahraničia</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_sk.htm">Vyslaní vodiči</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_sk.htm">Sociálne zabezpečenie a zdravie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_sk.htm">Platenie príspevkov na sociálne zabezpečenie</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_sk.htm">Zdravie a bezpečnosť pri práci</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_sk.htm"> Rovnaké zaobchádzanie a kvalifikácie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_sk.htm">Rovnaké zaobchádzanie so zamestnancami</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_sk.htm">Primerané úpravy</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_sk.htm">Uznávanie kvalifikácií</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_sk.htm">Požiadavky na výrobky<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_sk.htm">Normy<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_sk.htm">Európske normy</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_sk.htm">Súlad výrobkov s právnymi predpismi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_sk.htm">Určenie požiadaviek na výrobky</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_sk.htm">Posudzovanie zhody</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_sk.htm">Technická dokumentácia a EÚ vyhlásenie o zhode</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_sk.htm">Požiadavky na ekodizajn</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_sk.htm">Vyhlásenie o vzájomnom uznávaní</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_sk.htm">Značky a iné označenia<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_sk.htm">Označenie CE</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_sk.htm">Energetický štítok</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_sk.htm">OEEZ</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_sk.htm"> Označovanie obuvi</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_sk.htm">Označenie textilných výrobkov</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_sk.htm">Označenie ℮</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_sk.htm">Environmentálna značka EÚ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_sk.htm"> Chemické látky<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_sk.htm">Registrácia chemických látok v EÚ (nariadenie REACH)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_sk.htm">Klasifikácia, označovanie a balenie chemických látok</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_sk.htm"> Recyklácia a nakladanie s odpadmi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_sk.htm">Zodpovednosť za nakladanie s OEEZ</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_sk.htm">Označovanie potravín<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_sk.htm">Pravidlá označovania potravín</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_sk.htm">Výživové údaje</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_sk.htm">Označovanie výživových doplnkov</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_sk.htm">Prídavné látky v potravinách</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_sk.htm">Zdravotné a výživové tvrdenia</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_sk.htm">Finančné prostriedky a financovanie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_sk.htm"> Účtovníctvo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_sk.htm">Účtovníctvo pre MSP a mikropodniky</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_sk.htm">Uskutočňovanie a prijímanie platieb<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_sk.htm"> Cezhraničné vymáhanie pohľadávok</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_sk.htm">Elektronické a hotovostné platby</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_sk.htm">Oneskorené platby</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_sk.htm">Elektronická fakturácia</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_sk.htm"> Získavanie finančných prostriedkov<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/sk">Prístup k financovaniu</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_sk.htm">Programy financovania z prostriedkov EÚ</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_sk.htm">Vzťahy so zákazníkmi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_sk.htm"> Spotrebiteľské zmluvy a záruky<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_sk.htm">Záruky pre spotrebiteľov</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_sk.htm">Chybné výrobky</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_sk.htm">Zmluvy so spotrebiteľmi</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_sk.htm"> Riešenie sporov so zákazníkmi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_sk.htm"> Alternatívne riešenie sporov/Riešenie sporov online</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_sk.htm"> Európske konanie vo veciach s nízkou hodnotou sporu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/index_sk.htm"> Ochrana údajov<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_sk.htm"> Ochrana údajov na základe všeobecného nariadenia o ochrane údajov</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/online-privacy/index_sk.htm"> Súkromie na internete</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=sk" target="_blank">Kontaktovať asistenčnú službu</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=sk" target="_blank">Nahlásiť prekážku</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Ukrajina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul class="ye_links"> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_uk">Інформація для людей з України, що шукають порятунку від війни в Україні</a></li> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_uk#ref-%D1%8F%D0%BA-%D0%B2%D0%B8-%D0%BC%D0%BE%D0%B6%D0%B5%D1%82%D0%B5-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D1%82%D0%B8">Як Ви можете допомогти</a></li> <li><a hreflang="ua" target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Iнформація для бізнесу</a></li> </ul> </li> <li class="ye_listbylang"> <div id="ua-titlelist_or" class="ye_title">Pomoc EÚ pre Ukrajinu</div> <ul class="ye_links"> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_sk">Informácie pre ľudí utekajúcich pred vojnou na Ukrajine</a></li> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_sk#ako-m%C3%B4%C5%BEete-pom%C3%B4c%C5%A5">Ako môžete pomôcť</a></li> <li><a target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Informácie pre podniky</a></li> </ul> </li> </ul> </div> </div> </div> </section> </header> <div id="page-header"> <nav class="container"> <ol id="ye-breadcrumb"> <li><a href="https://europa.eu/youreurope/index_sk.htm" lang="en">Your Europe</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li class="ellipsis"><button aria-label="Kliknutím rozbaľte" title="Kliknutím rozbaľte">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/citizens/index_sk.htm">Občania</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/index_sk.htm">Spotrebitelia</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_sk.htm">Nakupovanie</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li>Informácie o zmluve</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1>Informácie o zmluve</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">Na tejto stránke</div> </nav> </aside> <div class="col"> <div id="main-article"> <h2>Čo by ste mali vedieť pred uskutočnením nákupu</h2> <p>Ak ste si kúpili výrobok alebo službu v EÚ, obchodník je povinný poskytnúť vám <strong>jasné, správne a zrozumiteľné informácie</strong> o výrobku alebo službe pred tým, ako ich kúpite. </p> <p>Tieto zmluvné informácie zahŕňajú:</p> <ul> <li>hlavné <strong>charakteristiky výrobku</strong>, </li> <li> <strong> <a data-linkid="56885928-359b-4d15-82c2-5450a6938fca" href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_sk.htm" data-master-href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_en.htm" title="celková cena">celkovú cenu</a> vrátane daní a všetkých poplatkov </strong>, </li> <li> <strong> <a data-linkid="64480c79-0ce5-4d63-86fd-c503c98cd37d" href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_sk.htm" data-master-href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_en.htm" title="náklady na dodanie">náklady na dodanie</a> </strong> (v uplatniteľnom prípade) a ďalšie dodatočné poplatky, </li> <li>údaje o <strong>platbe, dodaní alebo poskytnutí</strong>, </li> <li> <strong>totožnosť obchodníka</strong>, adresu a telefónne číslo, </li> <li> <strong>dĺžku trvania</strong> zmluvy (v uplatniteľnom prípade). </li> </ul> <p>Niektoré z týchto informácií nemusia byť priamo poskytnuté, ak je to jasné z kontextu, napr. vlastnosti výrobku, ktorý je vystavený na polici v obchode.</p> <p> <strong>Ak nakupujete online, prostredníctvom telefónu, zásielkového obchodu, katalógu alebo od podomového predajcu</strong>, pred uskutočnením nákupu vám musia byť poskytnuté aj tieto podrobnejšie informácie: </p> <ul> <li>e-mailová adresa obchodníka,</li> <li>akékoľvek obmedzenia týkajúce sa dodania tovaru v niektorých krajinách,</li> <li>právo <a data-linkid="8386c189-a342-4d0e-a16d-4d7c88d2c819" href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_sk.htm" data-master-href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm" title="zrušenie objednávky">zrušiť objednávku</a> do 14 dní, </li> <li>dostupný popredajný servis,</li> <li>mechanizmy riešenia sporov,</li> <li>registračné číslo obchodníka v obchodnom registri,</li> <li>odborný titul a informácie o obchodníkovi týkajúce sa DPH (v uplatniteľnom prípade),</li> <li>profesijné združenie, ktorého je obchodník členom (v uplatniteľnom prípade).</li> </ul> <p>V prípade takýchto nákupov nezabudnite na to, že <strong>nemusíte zaplatiť žiadne náklady súvisiace s dodaním</strong> ani iné <strong> <a data-linkid="56885928-359b-4d15-82c2-5450a6938fca" href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_sk.htm" data-master-href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_en.htm" title="poplatky">poplatky</a>, o ktorých ste neboli vopred informovaní </strong>. </p> <p>Zmluvy musia byť napísané <strong>jasne a zrozumiteľne</strong> a nemôžu obsahovať <a data-linkid="6326ea69-2282-4329-bc21-b7572070dab3" href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_sk.htm" data-master-href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_en.htm" title="neprijateľné zmluvné podmienky">neprijateľné zmluvné podmienky</a>. </p> <div class="warning sr-friendly"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#warning"></use></svg><div> <h4 class="sr-only">Upozornenie</h4> <p>V niektorých krajinách EÚ sa právo zákazníka na potvrdenie objednávky, jej zrušenie a iné právne požiadavky nevzťahujú na podomový nákup v hodnote menej ako 50 EUR.</p> </div> </div> <h2>Potvrdenie o nákupe</h2> <p>Keď ste uskutočnili nákup inde, než v „kamennom", respektíve „skutočnom" obchode (napríklad online, prostredníctvom telefónu alebo katalógu), musíte dostať <strong>písomné potvrdenie o danej transakcii</strong>. Potvrdenie musí byť na papieri alebo trvalom nosiči, ako e-mail alebo správa na váš osobný účet na webovom sídle obchodníka za predpokladu, že ide o doklad, ktorý si môžete uložiť a ktorý obchodník nemôže jednostranne zmeniť. </p> <h2>Digitálny obsah</h2> <p>Osobitné informačné požiadavky platia pri nákupe digitálneho obsahu cez internet, napr. v prípade sťahovania alebo strímingu hudby alebo videa. Pred uskutočnením takéhoto nákupu musíte mať k dispozícii <strong>informácie o tom, ako je daný obsah kompatibilný s príslušným hardvérom/softvérom</strong> (interoperabilita), a o jeho funkčnosti vrátane toho, či sa na používanie daného obsahu vzťahujú zemepisné obmedzenia a či je povolené robenie kópií pre súkromnú potrebu. </p> <h2>Telefonická komunikácia po predaji</h2> <p>Obchodníci, ktorí spotrebiteľom poskytujú popredajné telefónne služby, musia zabezpečiť, že takéto hovory sa účtujú podľa základnej sadzby. Obchodníci nesmú požadovať od spotrebiteľov, aby pri predkladaní otázok alebo sťažností týkajúcich sa ich nákupu alebo zmluvy používali telefónne linky so zvýšenou tarifou.</p> <h2>Nákup cez internet od obchodníkov z krajín mimo EÚ</h2> <p>Podľa pravidiel EÚ sa vaše spotrebiteľské práva za normálnych okolností <strong>uplatňujú aj na nákupy cez internet od obchodníkov z krajín mimo EÚ</strong>, ktorí sa zameriavajú na spotrebiteľov v EÚ. Pri uplatňovaní svojich práv voči obchodníkom so sídlom mimo EÚ však môžete naraziť na viac ťažkostí. </p> </div> <div class="article-related ye-faqs"> <h2>Najčastejšie otázky</h2> <ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/faq/index_sk.htm">Najčastejšie otázky - Informácie o zmluve</a></li> </ul> </div> <div class="article-related eu-legislation"> <h2>Právne predpisy EÚ</h2> <ul> <li><a href="https://eur-lex.europa.eu/legal-content/SK/TXT/?uri=CELEX:32011L0083&qid=1403274218893" data-linkid="3b50e1d4-66b3-4bc5-9c9c-94707e43db54" title="Smernica EÚ o právach spotrebiteľov">Smernica EÚ o právach <span class="label-end"><span>spotrebiteľov</span><svg focusable="false" aria-label="Otvoriť ako externý odkaz"> <title>Otvoriť ako externý odkaz</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#external"></use></svg></span></a></li> </ul> </div>  <div class="article-related"> <h2>Potrebujete pomoc asistenčných služieb?</h2> <p>Obráťte sa na špecializované asistenčné služby</p><button id="advice-button" class="standard arrow toggle">Pomoc a poradenstvo<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><div id="advice-content" class="toggle-content"> <div data-service-name="CIF" class="help-advice"> <p><a href="https://ec.europa.eu/eu-rights/enquiry-complaint-form/home?languageCode=sk&origin=yec_Consumers">Poradenstvo o vašich právach občana EÚ/Riešenie problémov vyplývajúcich zo styku s verejnými subjektmi</a></p> </div> <div data-service-name="country's European consumer centre" class="help-advice"> <p> <a href="https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_sk">Požiadajte o pomoc alebo poradenstvo európske spotrebiteľské centrum vo svojej krajine</a> </p> </div> <div data-service-name="ASF"> <p>Na nájdenie najvhodnejšej pomoci môžete využiť aj <strong><a data-linkid="99515abc-5143-4601-834f-d58adec3d203" href="https://asf.youreurope.europa.eu/?lang=sk" title="vyhľadávač služieb pomoci">vyhľadávač služieb pomoci</a></strong>.</p> </div> </div> </div> <div id="last-checked"><span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#calendar"></use></svg>Posledná kontrola: 07/11/2024</span></div> </div> </div> <div id="share-page"> <div>Zdieľať túto stránku</div> <ul> <li><a href="https://www.facebook.com/share.php?u=https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_sk.htm" title="Zdieľať na Facebook" target="_blank" rel="nofollow" id="sh-facebook"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#facebook"></use></svg><span>Facebook</span></a></li> <li><a href="https://www.linkedin.com/sharing/share-offsite/?url=https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_sk.htm" title="Zdieľať na linkedIn" target="_blank" rel="nofollow" id="sh-linkedin"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#linkedin"></use></svg><span>Linkedin</span></a></li> <li><a href="https://twitter.com/intent/tweet?text=Inform%C3%A1cie%20o%20zmluve&url=https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_sk.htm" title="Šíriť na platforme X" target="_blank" rel="nofollow" id="sh-twitter"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#twitter"></use></svg><span>X (Twitter)</span></a></li> <li><a href="mailto:?subject=Inform%C3%A1cie%20o%20zmluve&body=https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_sk.htm;" id="sh-email" title="Šíriť e-mailom" rel="nofollow"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#email"></use></svg><span>e-mail</span></a></li> </ul> </div> </main> <footer id="footer-content" class="ye_footerpage"> <section id="feedback-bar"> <div class="container"><button id="feedback" class="standard arrow toggle">Spätná väzba o prekážkach<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><form id="feedback-form" class="toggle-content" method="post" name="fm" action="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_sk.htm" autocomplete="off" novalidate><input autocomplete="false" name="hidden" type="text" style="display:none;"><input type="hidden" name="section" id="section" value="/citizens/consumers/shopping/contract-information/"><p class="success">Ďakujeme vám za účasť. 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