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<!DOCTYPE html><html lang="fr-FR"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><link rel="icon" href="https://forum.videotron.com/t5/s/ogevo67675/m_assets/themes/customTheme1/Favicon-1730465696192.png?time=1730465698198&image-dimensions=32x32" type="image/png" crossorigin="use-credentials"/><link rel="apple-touch-icon" href="https://forum.videotron.com/t5/s/ogevo67675/m_assets/themes/customTheme1/Favicon-1730465696192.png?time=1730465698198&image-dimensions=180x180" type="image/png" crossorigin="use-credentials"/><link rel="manifest" href="/manifest.webmanifest/customTheme1/1739276117435" crossorigin="use-credentials"/><style>@font-face { font-family: "Open Sans"; font-style: normal; font-weight: 300; font-display: swap; src: local("Open Sans-normal-300"), url("/static/fonts/googleFonts/OpenSans-normal-300.woff2") format('woff2'); } @font-face { font-family: "Open Sans"; font-style: normal; font-weight: 400; font-display: swap; src: local("Open 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var(--lia-bs-line-height-base);--lia-occasion-font-style: var(--lia-default-message-font-style);--lia-occasion-message-link-color: var(--lia-default-message-link-color);--lia-occasion-message-link-decoration: var(--lia-default-message-link-decoration);--lia-occasion-message-link-font-style: var(--lia-default-message-link-font-style);--lia-occasion-message-link-font-weight: var(--lia-default-message-link-font-weight);--lia-grouphub-color-h: 49.35483870967744;--lia-grouphub-color-s: 100%;--lia-grouphub-color-l: 63.52941176470588%;--lia-grouphub-color: hsl(var(--lia-grouphub-color-h), var(--lia-grouphub-color-s), var(--lia-grouphub-color-l));--lia-category-color-h: 0;--lia-category-color-s: 0%;--lia-category-color-l: 58.03921568627452%;--lia-category-color: hsl(var(--lia-category-color-h), var(--lia-category-color-s), var(--lia-category-color-l));--lia-community-color-h: 0;--lia-community-color-s: 0%;--lia-community-color-l: 100%;--lia-community-color: hsl(var(--lia-community-color-h), var(--lia-community-color-s), var(--lia-community-color-l));--lia-product-color-h: 0;--lia-product-color-s: 0%;--lia-product-color-l: 58.03921568627452%;--lia-product-color: hsl(var(--lia-product-color-h), var(--lia-product-color-s), var(--lia-product-color-l));--lia-panel-bg-color: var(--lia-bs-white);--lia-panel-border-radius: var(--lia-bs-border-radius);--lia-panel-border-color: var(--lia-bs-border-color);--lia-panel-box-shadow: none;--lia-card-bg-color: var(--lia-panel-bg-color);--lia-card-border-radius: var(--lia-panel-border-radius);--lia-card-box-shadow: var(--lia-box-shadow-xs);--lia-bs-modal-content-color: var(--lia-bs-body-color);--lia-bs-modal-content-bg: var(--lia-bs-white);--lia-bs-modal-backdrop-bg: var(--lia-bs-black);--lia-bs-modal-sm: 440px;--lia-bs-modal-md: 760px;--lia-bs-modal-lg: 1080px;--lia-bs-modal-backdrop-opacity: 0.3;--lia-bs-modal-content-box-shadow-xs: var(--lia-bs-box-shadow-sm);--lia-bs-modal-content-box-shadow-xs-up: var(--lia-bs-box-shadow);--lia-bs-modal-header-font-weight: 700;--lia-icon-size-10: 10px;--lia-icon-size-12: 12px;--lia-icon-size-14: 14px;--lia-icon-size-16: 16px;--lia-icon-size-20: 20px;--lia-icon-size-24: 24px;--lia-icon-size-30: 30px;--lia-icon-size-40: 40px;--lia-icon-size-50: 50px;--lia-icon-size-60: 60px;--lia-icon-size-80: 80px;--lia-icon-size-120: 120px;--lia-icon-size-160: 160px;--lia-bs-input-border-color: var(--lia-bs-gray-600);--lia-bs-input-disabled-color: var(--lia-bs-gray-600);--lia-bs-input-focus-border-color: var(--lia-bs-primary);--lia-bs-label-margin-bottom: 10px;--lia-bs-input-btn-font-size: var(--lia-bs-font-size-sm);--lia-bs-input-focus-box-shadow: 0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2);--lia-check-label-margin-bottom: 2px;--lia-checkbox-border-radius: 3px;--lia-bs-input-border-radius-sm: var(--lia-bs-border-radius-sm);--lia-bs-input-border-radius: var(--lia-bs-border-radius);--lia-bs-input-border-radius-lg: var(--lia-bs-border-radius-lg);--lia-bs-form-text-margin-top: 4px;--lia-textarea-border-radius: var(--lia-bs-border-radius);--lia-input-active-fill-color: var(--lia-bs-primary);--lia-bs-popover-arrow-height: 8px;--lia-bs-popover-arrow-width: 16px;--lia-bs-popover-max-width: 300px;--lia-bs-popover-min-width: 100px;--lia-bs-popover-header-bg: var(--lia-bs-white);--lia-bs-popover-border-color: var(--lia-bs-border-color);--lia-bs-popover-border-radius: var(--lia-bs-border-radius);--lia-bs-popover-box-shadow: 0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15);--lia-bs-dropdown-font-size: var(--lia-bs-font-size-sm);--lia-bs-dropdown-border-color: var(--lia-bs-border-color);--lia-bs-dropdown-border-radius: var(--lia-bs-border-radius-sm);--lia-bs-dropdown-divider-bg: var(--lia-bs-gray-300);--lia-bs-dropdown-item-padding-y: 5px;--lia-bs-dropdown-item-padding-x: 20px;--lia-bs-dropdown-header-color: var(--lia-bs-gray-700);--lia-bs-list-group-item-padding-y: 15px;--lia-bs-list-group-item-padding-x: 15px;--lia-bs-list-group-border-color: var(--lia-bs-gray-300);--lia-list-li-mb-sm: 5px;--lia-list-li-mb-md: 10px;--lia-list-li-mb-lg: 15px;--lia-list-li-mb-xl: 20px;--lia-list-li-mb-xxl: 25px;--lia-img-preview-content-bg-color: var(--lia-bs-gray-900);--lia-img-preview-title-color: var(--lia-bs-white);--lia-img-preview-control-color: var(--lia-bs-white);--lia-img-preview-control-bg-color: var(--lia-bs-gray-800);--lia-load-dot-dark-color: hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2);--lia-load-dot-light-color: hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5);--lia-load-bar-dark-color: hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06);--lia-load-bar-light-color: hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4);--lia-load-text-color: var(--lia-bs-link-color);--lia-load-text-font-weight: var(--lia-font-weight-md);--lia-load-text-font-size: var(--lia-bs-font-size-sm);--lia-divider-size: 3px;--lia-divider-ml: 4px;--lia-divider-mr: 4px;--lia-divider-border-radius: 50%;--lia-divider-bg-color: var(--lia-bs-gray-600);--lia-divider-bg-color-active: var(--lia-bs-gray-600);--lia-chip-max-width: 300px;--lia-chip-height: 30px;--lia-yiq-light-h: 0;--lia-yiq-light-s: 0%;--lia-yiq-light-l: 100%;--lia-yiq-light: hsl(var(--lia-yiq-light-h), var(--lia-yiq-light-s), var(--lia-yiq-light-l));--lia-yiq-dark-h: 0;--lia-yiq-dark-s: 0%;--lia-yiq-dark-l: 0%;--lia-yiq-dark: hsl(var(--lia-yiq-dark-h), var(--lia-yiq-dark-s), var(--lia-yiq-dark-l));--lia-rte-bg-color: var(--lia-bs-white);--lia-rte-border-radius: var(--lia-panel-border-radius);--lia-rte-box-shadow: var(--lia-panel-box-shadow);--lia-rte-custom-color-1: #bfedd2;--lia-rte-custom-color-2: #fbeeb8;--lia-rte-custom-color-3: #f8cac6;--lia-rte-custom-color-4: #eccafa;--lia-rte-custom-color-5: #c2e0f4;--lia-rte-custom-color-6: #2dc26b;--lia-rte-custom-color-7: #f1c40f;--lia-rte-custom-color-8: #e03e2d;--lia-rte-custom-color-9: #b96ad9;--lia-rte-custom-color-10: #3598db;--lia-rte-custom-color-11: #169179;--lia-rte-custom-color-12: #e67e23;--lia-rte-custom-color-13: #ba372a;--lia-rte-custom-color-14: #843fa1;--lia-rte-custom-color-15: #236fa1;--lia-rte-custom-color-16: #ecf0f1;--lia-rte-custom-color-17: #ced4d9;--lia-rte-custom-color-18: #95a5a6;--lia-rte-custom-color-19: #7e8c8d;--lia-rte-custom-color-20: #34495e;--lia-rte-custom-color-21: #000000;--lia-rte-custom-color-22: #ffffff;--lia-rte-default-message-header-mt: 40px;--lia-rte-default-message-header-mb: 20px;--lia-rte-default-message-item-mt: 0;--lia-rte-default-message-item-mb: 30px;--lia-rte-diff-added-color: hsla(170, 53%, 51%, 0.4);--lia-rte-diff-removed-color: hsla(9, 74%, 47%, 0.4);--lia-rte-diff-none-color: hsla(0, 0%, 80%, 0.4);--lia-rte-diff-changed-color: hsla(43, 97%, 63%, 0.4);--lia-rte-special-message-header-mt: 40px;--lia-rte-special-message-header-mb: 20px;--lia-rte-special-message-item-mt: 0;--lia-rte-special-message-item-mb: 30px;--lia-prism-color: #000000;--lia-prism-bg-color: #f5f2f0;--lia-prism-font-family: var(--font-family-monospace);--lia-prism-font-size: var(--lia-bs-font-size-base);--lia-prism-font-weight-bold: var(--lia-bs-font-weight-bold);--lia-prism-font-style-italic: italic;--lia-prism-tab-size: 2;--lia-prism-highlight-color: #b3d4fc;--lia-prism-comment-color: #62707e;--lia-prism-punctuation-color: #6f6f6f;--lia-prism-namespace-opacity: 0.7;--lia-prism-prop-color: #990055;--lia-prism-selector-color: #517a00;--lia-prism-operator-color: #906736;--lia-prism-operator-bg-color: hsla(0, 0%, 100%, 0.5);--lia-prism-keyword-color: #0076a9;--lia-prism-function-color: #d3284b;--lia-prism-variable-color: #c14700;--lia-tag-bg-color: var(--lia-bs-gray-200);--lia-tag-bg-hover-color: var(--lia-bs-gray-400);--lia-tag-border-radius: var(--lia-bs-border-radius-sm);--lia-tag-color: var(--lia-bs-body-color);--lia-tag-hover-color: var(--lia-bs-body-color);--lia-tag-font-weight: var(--lia-font-weight-md);--lia-tag-font-size: var(--lia-font-size-xxs);--lia-tag-text-transform: uppercase;--lia-tag-letter-spacing: 0.5px;--lia-bs-toast-border-radius: var(--lia-bs-border-radius);--lia-bs-toast-padding-x: 12px;--lia-emoji-skin-tone-default: #ffcd43;--lia-emoji-skin-tone-light: #fae3c5;--lia-emoji-skin-tone-medium-light: #e2cfa5;--lia-emoji-skin-tone-medium: #daa478;--lia-emoji-skin-tone-medium-dark: #a78058;--lia-emoji-skin-tone-dark: #5e4d43;--lia-email-link-color: #0069D4;--lia-email-link-hover-color: #0061c2;--lia-email-link-decoration: none;--lia-email-link-hover-decoration: underline;--lia-email-border-color: #e4e4e4;--lia-email-btn-border-radius-lg: 5px;--lia-email-btn-padding-x-lg: 16px;--lia-email-btn-padding-y-lg: 7px;--lia-email-btn-font-weight: 700;--lia-email-btn-primary-text-color: #ffffff;--lia-email-btn-primary-text-hover-color: #ffffff;--lia-email-btn-primary-bg-color: #0069D4;--lia-email-btn-primary-bg-hover-color: #005cb8;--lia-email-btn-primary-border: 1px solid transparent;--lia-email-btn-primary-border-hover: 1px solid transparent;--lia-email-panel-border-color: #e4e4e4;--lia-email-panel-border-radius: 5px;--lia-checkmark-input-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark-input.svg#checkmark-input);--lia-chevron-down-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/chevron-down.svg#chevron-down);--lia-close-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/close.svg#close);--lia-edit-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/edit.svg#edit);--lia-select-arrow-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/select-arrow.svg#select-arrow);--lia-video-play-active-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/video-play-active.svg#video-play-active);--lia-video-play-disabled-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/video-play-disabled.svg#video-play-disabled);--lia-user-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/user.svg#user);--lia-user-mention-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/mention.svg#mention);--lia-content-blog-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-blog.svg#content-blog);--lia-content-knowledge-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-knowledge.svg#content-knowledge);--lia-content-category-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-category.svg#content-category);--lia-content-contest-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-contest.svg#content-contest);--lia-content-discussion-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-discussion.svg#content-discussion);--lia-content-discussion-question-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-discussion-question.svg#content-discussion-question);--lia-content-occasion-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-occasion.svg#content-occasion);--lia-content-group-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-group.svg#content-group);--lia-content-idea-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/content-idea.svg#content-idea);--lia-external-link-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/external-link.svg#external-link);--lia-anchor-icon: url(/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/anchor.svg#anchor);--lia-primary-dark-h: var(--lia-bs-primary-h);--lia-primary-dark-s: var(--lia-bs-primary-s);--lia-primary-dark-l: 36%;--lia-primary-dark: hsl(var(--lia-primary-dark-h), var(--lia-primary-dark-s), var(--lia-primary-dark-l));--lia-primary-light-h: var(--lia-bs-primary-h);--lia-primary-light-s: var(--lia-bs-primary-s);--lia-primary-light-l: 74%;--lia-primary-light: hsl(var(--lia-primary-light-h), var(--lia-primary-light-s), var(--lia-primary-light-l));--lia-primary-lighter-h: var(--lia-bs-primary-h);--lia-primary-lighter-s: var(--lia-bs-primary-s);--lia-primary-lighter-l: 89%;--lia-primary-lighter: hsl(var(--lia-primary-lighter-h), var(--lia-primary-lighter-s), var(--lia-primary-lighter-l));--lia-primary-lightest-h: var(--lia-bs-primary-h);--lia-primary-lightest-s: var(--lia-bs-primary-s);--lia-primary-lightest-l: 95%;--lia-primary-lightest: hsl(var(--lia-primary-lightest-h), var(--lia-primary-lightest-s), var(--lia-primary-lightest-l));--lia-info-dark-h: var(--lia-bs-info-h);--lia-info-dark-s: var(--lia-bs-info-s);--lia-info-dark-l: 39%;--lia-info-dark: hsl(var(--lia-info-dark-h), var(--lia-info-dark-s), var(--lia-info-dark-l));--lia-info-light-h: var(--lia-bs-info-h);--lia-info-light-s: var(--lia-bs-info-s);--lia-info-light-l: 72%;--lia-info-light: hsl(var(--lia-info-light-h), var(--lia-info-light-s), var(--lia-info-light-l));--lia-info-lighter-h: var(--lia-bs-info-h);--lia-info-lighter-s: var(--lia-bs-info-s);--lia-info-lighter-l: 85%;--lia-info-lighter: hsl(var(--lia-info-lighter-h), var(--lia-info-lighter-s), var(--lia-info-lighter-l));--lia-info-lightest-h: var(--lia-bs-info-h);--lia-info-lightest-s: var(--lia-bs-info-s);--lia-info-lightest-l: 93%;--lia-info-lightest: hsl(var(--lia-info-lightest-h), var(--lia-info-lightest-s), var(--lia-info-lightest-l));--lia-success-dark-h: var(--lia-bs-success-h);--lia-success-dark-s: var(--lia-bs-success-s);--lia-success-dark-l: 24%;--lia-success-dark: hsl(var(--lia-success-dark-h), var(--lia-success-dark-s), var(--lia-success-dark-l));--lia-success-light-h: var(--lia-bs-success-h);--lia-success-light-s: var(--lia-bs-success-s);--lia-success-light-l: 62%;--lia-success-light: hsl(var(--lia-success-light-h), var(--lia-success-light-s), var(--lia-success-light-l));--lia-success-lighter-h: var(--lia-bs-success-h);--lia-success-lighter-s: var(--lia-bs-success-s);--lia-success-lighter-l: 80%;--lia-success-lighter: hsl(var(--lia-success-lighter-h), var(--lia-success-lighter-s), var(--lia-success-lighter-l));--lia-success-lightest-h: var(--lia-bs-success-h);--lia-success-lightest-s: var(--lia-bs-success-s);--lia-success-lightest-l: 91%;--lia-success-lightest: hsl(var(--lia-success-lightest-h), var(--lia-success-lightest-s), var(--lia-success-lightest-l));--lia-warning-dark-h: var(--lia-bs-warning-h);--lia-warning-dark-s: var(--lia-bs-warning-s);--lia-warning-dark-l: 39%;--lia-warning-dark: hsl(var(--lia-warning-dark-h), var(--lia-warning-dark-s), var(--lia-warning-dark-l));--lia-warning-light-h: var(--lia-bs-warning-h);--lia-warning-light-s: var(--lia-bs-warning-s);--lia-warning-light-l: 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var(--lia-danger-light-s), var(--lia-danger-light-l));--lia-danger-lighter-h: var(--lia-bs-danger-h);--lia-danger-lighter-s: var(--lia-bs-danger-s);--lia-danger-lighter-l: 89%;--lia-danger-lighter: hsl(var(--lia-danger-lighter-h), var(--lia-danger-lighter-s), var(--lia-danger-lighter-l));--lia-danger-lightest-h: var(--lia-bs-danger-h);--lia-danger-lightest-s: var(--lia-bs-danger-s);--lia-danger-lightest-l: 95%;--lia-danger-lightest: hsl(var(--lia-danger-lightest-h), var(--lia-danger-lightest-s), var(--lia-danger-lightest-l)); }</style><title>Mon Vid茅otron | La Communaut茅 Vid茅otron</title><meta name="robots" content="index,follow"/><meta name="description" content="Pour tout savoir sur votre compte client Vid茅otron."/><meta name="twitter:card" content="summary"/><meta property="og:title" content="Mon Vid茅otron | La Communaut茅 Vid茅otron"/><meta property="og:description" content="Pour tout savoir sur votre compte client Vid茅otron."/><meta property="og:url" 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class="styles_lia-g-section-widget__aHMgk"><article class="PaneledItemList_lia-panel-list-divider__R11LV styles_text-body__F7QRV" data-testid="PanelItemList.MessageListForNodeByRecentActivityWidget"><header class="PaneledItemList_lia-panel-list-header__yTGbK PaneledItemList_lia-has-sub-header__rL24j"><h3 class="styles_text-break__Ny06M styles_h5__q_74t styles_mb-0__dO7t3">Discussions r茅centes</h3></header><nav class="PaneledItemListSubHeader_lia-panel-divider__udXWQ"><div class="OverflowNav_lia-nav__cElDu styles_lia-g-my-0__lzVcy styles_nav__ZeLHd" role="tablist"><div class="OverflowNav_lia-items__mRo8B"><a role="tab" data-testid="OverflowNav.Les plus r茅cents" aria-label="Trier par les plus r茅cents" href="/category/fr/discussions/mon-videotron?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-forum-widgets-0=mostRecent" data-rb-event-key="mostRecent" aria-selected="true" class="OverflowNav_lia-nav-btn__6GaG3 styles_lia-g-pt-15__653_x OverflowNav_lia-is-active__Jkfl1 styles_nav-link__Mv2ls styles_active__EuuVN">Les plus r茅cents</a><a role="tab" data-testid="OverflowNav.Les plus appr茅ci茅es" aria-label="Trier par les plus appr茅ci茅es" href="/category/fr/discussions/mon-videotron?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-forum-widgets-0=mostKudoed" data-rb-event-key="mostKudoed" aria-selected="false" class="OverflowNav_lia-nav-btn__6GaG3 styles_lia-g-pt-15__653_x styles_nav-link__Mv2ls">Les plus appr茅ci茅es</a><a role="tab" data-testid="OverflowNav.Pas encore de r茅ponses" aria-label="Liste de messages dans l'onglet noReplies pour " href="/category/fr/discussions/mon-videotron?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-forum-widgets-0=noReplies" data-rb-event-key="noReplies" aria-selected="false" class="OverflowNav_lia-nav-btn__6GaG3 styles_lia-g-pt-15__653_x styles_nav-link__Mv2ls">Pas encore de r茅ponses</a><a role="tab" data-testid="OverflowNav.Pas encore de solutions" aria-label="Liste de messages dans l'onglet noSolutions pour " href="/category/fr/discussions/mon-videotron?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-forum-widgets-0=noSolutions" data-rb-event-key="noSolutions" aria-selected="false" class="OverflowNav_lia-nav-btn__6GaG3 styles_lia-g-pt-15__653_x styles_nav-link__Mv2ls">Pas encore de solutions</a><a role="tab" data-testid="OverflowNav.Solutions" aria-label="Liste de messages dans l'onglet solutions pour " href="/category/fr/discussions/mon-videotron?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-forum-widgets-0=solutions" data-rb-event-key="solutions" aria-selected="false" class="OverflowNav_lia-nav-btn__6GaG3 styles_lia-g-pt-15__653_x styles_nav-link__Mv2ls">Solutions</a></div><div class="OverflowNav_lia-more__qh1FZ"></div></div></nav><section class="PaneledItemList_lia-panel-list-body__FDtRF PaneledItemList_lia-has-footer__CUfyF styles_lia-g-mb-0__AIhaX" role="tabpanel"><ul class="styles_list-group__JHN_Z styles_list-group-flush__FCocl"><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : ps1312" aria-describedby="UserHoverCard-34494" target="_self" href="/users/ps1312/34494"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-8.svg?image-dimensions=40x40" alt="Avatar de ps1312" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Remboursement toujours pas re莽u" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Remboursement toujours pas re莽u" href="/discussions/mon-videotron/remboursement-toujours-pas-re%C3%A7u/48237">Remboursement toujours pas re莽u</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Remboursement toujours pas re莽u" href="/discussions/mon-videotron/remboursement-toujours-pas-re%C3%A7u/48237"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> J'ai r茅sili茅 mon compte au d茅but d'avril 2024. On m'a dit qu'il fallait que j'acquitte ma facture au complet et que je recevrais un remboursement. Au d茅but de septembre 2024, j'ai appris que le ch猫que a 茅t茅 envoy茅脿 une adresse qui n'existe plus depuis quelques ann茅es. Ce qui est 茅trange car j'ai re莽u des communications 脿 la bonne adresse postale (avec mon nom et non "脿 l'occupant"). On m'a dit qu'un nouveau ch猫que serait 茅mis 脿 la bonne adresse postale. Toujours rien re莽u. J'茅prouve de plus en plus de probl猫mes 脿 parler 脿 une personne verbalement. Des temps d'attente qui en fini plus. Je ne sais plus quoi faire. Je veux fermer ce dossier et recevoir mon remboursement. </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : ps1312" aria-describedby="UserHoverCard-34494" target="_self" href="/users/ps1312/34494">ps1312</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 3 jours" href="/discussions/mon-videotron/remboursement-toujours-pas-re%C3%A7u/48237?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="19 f茅vrier 2025 脿 18:47" role="none">02-19-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>21<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Vaucluse" aria-describedby="UserHoverCard-34425" target="_self" href="/users/vaucluse/34425"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-5.svg?image-dimensions=40x40" alt="Avatar de Vaucluse" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Routeur H茅lix" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Routeur H茅lix" href="/discussions/mon-videotron/routeur-h%C3%A9lix/48157">Routeur H茅lix</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Routeur H茅lix" href="/discussions/mon-videotron/routeur-h%C3%A9lix/48157"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Bonjour, nous d茅m茅nagerons bient么t dans un complexe de condos o霉 internet est inclus dans le prix du loyer ainsi que le forfait t茅l茅. 脡quipement fourni: enregistreur Illico 4K ultra hd, modem internet, routeur wi-fi, vitesse 60 gigas. Actuellement, on fonctionne avec H茅lix 1 et deux terminaux pour la t茅l茅, 脿 la maison. Pensez-vous qu鈥檕n pourrait brancher la bo卯te H脡LIX au lieu du mat茅riel fourni au condo locatif ? Il va falloir prendre entente avec Vid茅otron pour les ajouts, quant 脿 la vitesse d鈥檌nternet Merci. </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Vaucluse" aria-describedby="UserHoverCard-34425" target="_self" href="/users/vaucluse/34425">Vaucluse</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 14 jours" href="/discussions/mon-videotron/routeur-h%C3%A9lix/48157?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="8 f茅vrier 2025 脿 03:23" role="none">02-08-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>57<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : PeterFreedom" aria-describedby="UserHoverCard-30957" target="_self" href="/users/peterfreedom/30957"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-4.svg?image-dimensions=40x40" alt="Avatar de PeterFreedom" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Abonnement 脿 Crave" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Abonnement 脿 Crave" href="/discussions/mon-videotron/abonnement-%C3%A0-crave/48068">Abonnement 脿 Crave</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Abonnement 脿 Crave" href="/discussions/mon-videotron/abonnement-%C3%A0-crave/48068"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Bonjour, je lis que beaucoup de gens, il y a quelques ann茅es, se sont abonn茅s 脿 Crave via Vid茅otron pour s鈥檃percevoir que il n鈥檡 avait rien en Fran莽ais. Est-ce toujours le cas? </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : PeterFreedom" aria-describedby="UserHoverCard-30957" target="_self" href="/users/peterfreedom/30957">PeterFreedom</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#333333;color:#333333" class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Squire</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 20 jours" href="/discussions/mon-videotron/abonnement-%C3%A0-crave/48068?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="2 f茅vrier 2025 脿 21:09" role="none">02-02-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>197<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>1<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>4<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : koolyce" aria-describedby="UserHoverCard-163" target="_self" href="/users/koolyce/163"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-1.svg?image-dimensions=40x40" alt="Avatar de koolyce" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="Helix - Port forwarding et IP fixe" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Helix - Port forwarding et IP fixe" href="/discussions/mon-videotron/helix---port-forwarding-et-ip-fixe/19788">Helix - Port forwarding et IP fixe</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Helix - Port forwarding et IP fixe" href="/discussions/mon-videotron/helix---port-forwarding-et-ip-fixe/19788"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Salut Est-ce que la borne permet le port forwarding et la r茅servation de IP pour des devices? Merci </span></a><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : koolyce" aria-describedby="UserHoverCard-163" target="_self" href="/users/koolyce/163">koolyce</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#333333;color:#333333" class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Chevalier</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 25 jours" href="/discussions/mon-videotron/helix---port-forwarding-et-ip-fixe/19788?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="28 janvier 2025 脿 02:09" role="none">01-28-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>5聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>2<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : ma17du32et422" aria-describedby="UserHoverCard-16404" target="_self" href="/users/ma17du32et422/16404"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-12.svg?image-dimensions=40x40" alt="Avatar de ma17du32et422" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Port Forwarding - Appareil non d茅tect茅" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Port Forwarding - Appareil non d茅tect茅" href="/discussions/mon-videotron/port-forwarding---appareil-non-d%C3%A9tect%C3%A9/24651">Port Forwarding - Appareil non d茅tect茅</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Port Forwarding - Appareil non d茅tect茅" href="/discussions/mon-videotron/port-forwarding---appareil-non-d%C3%A9tect%C3%A9/24651"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Bonjour, j'essaie de faire de la redirection de port avec l'application H茅lix, mais c'est franchement compliqu茅. On est oblig茅 de choisir un appareil qui est "connect茅" au r茅seau. Ceci 茅tant fait, l'application ne d茅tecte m锚me pas mon appareil en plus qu'il n'y a pas de vpn dessus. Aussi, on ne peut pas choisir un adresse ip local personnalis茅 (ce qui arrangerait le tout). Que devrais-je faire? </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : ma17du32et422" aria-describedby="UserHoverCard-16404" target="_self" href="/users/ma17du32et422/16404">ma17du32et422</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 25 jours" href="/discussions/mon-videotron/port-forwarding---appareil-non-d%C3%A9tect%C3%A9/24651?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="28 janvier 2025 脿 02:05" role="none">01-28-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>2,7聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>3<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : BonskY" aria-describedby="UserHoverCard-34343" target="_self" href="/users/bonsky/34343"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-3.svg?image-dimensions=40x40" alt="Avatar de BonskY" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Comment payer la facture d'une personne d茅c茅d茅 ?" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Comment payer la facture d'une personne d茅c茅d茅 ?" href="/discussions/mon-videotron/comment-payer-la-facture-dune-personne-d%C3%A9c%C3%A9d%C3%A9-/48027">Comment payer la facture d'une personne d茅c茅d茅 ?</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Comment payer la facture d'une personne d茅c茅d茅 ?" href="/discussions/mon-videotron/comment-payer-la-facture-dune-personne-d%C3%A9c%C3%A9d%C3%A9-/48027"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Bonjour ! Pour faire une histoire courte , ma m猫re est d茅c茅d茅e en d茅cembre dernier, je tente de fermer son compte Vid茅otron , j'ai retourn茅 son 茅quipement en succursale avec la preuve de d茅c猫s. Mais la commie ne veut pas fermer le compte car il reste un 6,90 $ 脿 payer, et que je peux pas r茅gler ca en succursale...et elle est pas trop aidante et supportante... Je tente via ma banque en ligne , mais pour l'inscritpion du preneur seul le num茅ro de compte d'H茅lix est accept茅...(elle n'a pas H茅lix) Est-il possible de me guider comment on r猫gle une succession d'un client chez Vid茅otron...car la commie en succursale a 茅chapper la balle... Merci </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : BonskY" aria-describedby="UserHoverCard-34343" target="_self" href="/users/bonsky/34343">BonskY</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 26 jours" href="/discussions/mon-videotron/comment-payer-la-facture-dune-personne-d%C3%A9c%C3%A9d%C3%A9-/48027?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="27 janvier 2025 脿 17:53" role="none">01-27-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>103<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><span data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Anonyme" aria-describedby="UserHoverCard--1" target="_self"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="/static/avatars/avatar-user-unknown.svg" alt="Avatar de Anonyme" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></span></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="espace client" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="espace client" href="/discussions/mon-videotron/espace-client/47991">espace client</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="espace client" href="/discussions/mon-videotron/espace-client/47991"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Bonjour hier j'avais de la difficult茅s a me brancher a mon espace client. maintenant c'est fais , mais difficiles pour moi d'acc茅der aux d茅tails de ma facture . Ma demande d'acc猫s est bloquer a chaque tentative. C'est avec mon cellulaire que j'ais ces probl猫mes .Si quelqu'un a une r茅ponse merci de m'en faire part .馃檪 </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><span data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Anonyme" aria-describedby="UserHoverCard--1" target="_self">Anonyme</span></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 29 jours" href="/discussions/mon-videotron/espace-client/47991?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="24 janvier 2025 脿 16:11" role="none">01-24-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>75<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : val2676" aria-describedby="UserHoverCard-34142" target="_self" href="/users/val2676/34142"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-10.svg?image-dimensions=40x40" alt="Avatar de val2676" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="t茅l茅phonie r茅sidentielle" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="t茅l茅phonie r茅sidentielle" href="/discussions/mon-videotron/t%C3%A9l%C3%A9phonie-r%C3%A9sidentielle/47815">t茅l茅phonie r茅sidentielle</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="t茅l茅phonie r茅sidentielle" href="/discussions/mon-videotron/t%C3%A9l%C3%A9phonie-r%C3%A9sidentielle/47815"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Quelles sont les options incluses dans la ligne r茅sidentielle plus ? </span></a><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : val2676" aria-describedby="UserHoverCard-34142" target="_self" href="/users/val2676/34142">val2676</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 2 mois" href="/discussions/mon-videotron/t%C3%A9l%C3%A9phonie-r%C3%A9sidentielle/47815?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="8 janvier 2025 脿 23:55" role="none">01-08-2025</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>165<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>2<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : carpediem72" aria-describedby="UserHoverCard-26412" target="_self" href="/users/carpediem72/26412"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-6.svg?image-dimensions=40x40" alt="Avatar de carpediem72" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="augmentation tarifaire de vid茅otron" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="augmentation tarifaire de vid茅otron" href="/discussions/mon-videotron/augmentation-tarifaire-de-vid%C3%A9otron/47802">augmentation tarifaire de vid茅otron</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="augmentation tarifaire de vid茅otron" href="/discussions/mon-videotron/augmentation-tarifaire-de-vid%C3%A9otron/47802"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> bonjour cher communaut茅 vid茅otron, comme a chaque ann茅e nous recevons une a deux fois un beau petit courriel avec de belle grosse augmentation tarifaire. je viens une fois de plus cette ann茅e d'appel茅 pour ren茅gocier une diminution des frais car si on ne le fait pas, on se fait saigner a blanc. Mais cette ann茅e, Vid茅otron ne m'ont offert qu'un petit 8$ sur 6 mois seulement. il y a 12 mois, je payais 136$, 12 mois plus tard, je suis a 155$. c'est carr茅ment de l'abus de leur part. je n'ai qu'un petit forfait t茅l茅 10 postes + internet de base et une ligne fixe sans option. ca devient ridicule les prix abusifs chez vid茅otron. Pour vous autres clients de vid茅otron, vers quel autre fournisseur regardez vous pour 茅conomiser? car c'est clair que je vais devoir aller voir ailleurs. </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : carpediem72" aria-describedby="UserHoverCard-26412" target="_self" href="/users/carpediem72/26412">carpediem72</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 2 mois" href="/discussions/mon-videotron/augmentation-tarifaire-de-vid%C3%A9otron/47802?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="24 d茅cembre 2024 脿 16:53" role="none">12-24-2024</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>320<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : pierresmith" aria-describedby="UserHoverCard-34091" target="_self" href="/users/pierresmith/34091"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-9.svg?image-dimensions=40x40" alt="Avatar de pierresmith" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="espace clients" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="espace clients" href="/discussions/mon-videotron/espace-clients/47786">espace clients</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="espace clients" href="/discussions/mon-videotron/espace-clients/47786"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> comment trouver mon espaces clients </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : pierresmith" aria-describedby="UserHoverCard-34091" target="_self" href="/users/pierresmith/34091">pierresmith</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 3 mois" href="/discussions/mon-videotron/espace-clients/47786?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="21 d茅cembre 2024 脿 23:34" role="none">12-21-2024</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>140<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : tibapt" aria-describedby="UserHoverCard-34027" target="_self" href="/users/tibapt/34027"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-10.svg?image-dimensions=40x40" alt="Avatar de tibapt" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Connecter un cinema maison sur un terminal Helix" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Connecter un cinema maison sur un terminal Helix" href="/discussions/mon-videotron/connecter-un-cinema-maison-sur-un-terminal-helix/47640">Connecter un cinema maison sur un terminal Helix</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Connecter un cinema maison sur un terminal Helix" href="/discussions/mon-videotron/connecter-un-cinema-maison-sur-un-terminal-helix/47640"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Bonjour, j'ai un ampllificateur Onkyo HT-R160 avec 5 ports hdmi. J'ai lu qu'il faut avoir un port HDMI-ARC soit sur la t茅l茅 ou sur l'ampli pour avoir le son dans mes haut-parleurs en connectant le terminal Helix? Est-ce vraiment la seule solution ? Merci </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : tibapt" aria-describedby="UserHoverCard-34027" target="_self" href="/users/tibapt/34027">tibapt</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 3 mois" href="/discussions/mon-videotron/connecter-un-cinema-maison-sur-un-terminal-helix/47640?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="7 d茅cembre 2024 脿 13:02" role="none">12-07-2024</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>235<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>2<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Flo2024" aria-describedby="UserHoverCard-33661" target="_self" href="/users/flo2024/33661"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-11.svg?image-dimensions=40x40" alt="Avatar de Flo2024" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Qualit茅 Reseau/Produits M茅diocre....Facture 脿 la Hausse....BRAVO" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Qualit茅 Reseau/Produits M茅diocre....Facture 脿 la Hausse....BRAVO" href="/discussions/mon-videotron/qualit%C3%A9-reseauproduits-m%C3%A9diocre-facture-%C3%A0-la-hausse-bravo/46509">Qualit茅 Reseau/Produits M茅diocre....Facture 脿 la Hausse....BRAVO</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Qualit茅 Reseau/Produits M茅diocre....Facture 脿 la Hausse....BRAVO" href="/discussions/mon-videotron/qualit%C3%A9-reseauproduits-m%C3%A9diocre-facture-%C3%A0-la-hausse-bravo/46509"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> 脟a fait longtemps que j'茅ssaye d'ignorer et de me calmer avec le reseau cellulaire Videotron qui se coupe ou interrompe en plein travail sur une base r茅guli猫re, les chaines t茅l茅 qui disparaissent (LOUD), et la facture qui monte sans g猫ne...aucun probl猫me de ce c么t茅....mais le dernier courriel avec la belle augmentation des tarifs d猫s Decembre 2024, c'est la gout茅 qui fait deborder le vase. Une facture tellement complexe, aussi bien l'茅crire en hi茅roglyphes, car les prepos茅s du service 脿 la clientelle ont de la mis猫re 脿 te l'expliquer, et tu dois prendre quelques Tylenols apr猫s les avoir 茅cout茅s te l'expliquer. C'est sinc猫rement du n'importe quoi, RABAIS, PROMOS, TAXES, EXPIRATIONS DE RABAIS, JUMELAGE DE SERVICES...bref, une cacophonie insupportable. 脟a ne donne absolument 脿 rien de se venter avec le Service 脿 la clientelle si la qualit茅 des produits offerts ne sont pas 脿 la hauteur. C'est le temps de couper dans les services car le jeu ne vaut pas la chandelle et d'essayer la competition...Apple TV, Netflix, T茅lus, Rogers, etc.... D茅sol茅 mais assez c'est assez. Merci </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Flo2024" aria-describedby="UserHoverCard-33661" target="_self" href="/users/flo2024/33661">Flo2024</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#333333;color:#333333" class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Officer</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 3 mois" href="/discussions/mon-videotron/qualit%C3%A9-reseauproduits-m%C3%A9diocre-facture-%C3%A0-la-hausse-bravo/46509?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="7 d茅cembre 2024 脿 01:16" role="none">12-07-2024</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>1,6聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>2<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>8<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Beirouti" aria-describedby="UserHoverCard-34029" target="_self" href="/users/beirouti/34029"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-5.svg?image-dimensions=40x40" alt="Avatar de Beirouti" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Bsr. L鈥檃cc猫s 脿 mon compte non disponible 脿 cause des travaux 莽a fait 2 jours." class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Bsr. L鈥檃cc猫s 脿 mon compte non disponible 脿 cause des travaux 莽a fait 2 jours." href="/discussions/mon-videotron/bsr-l%E2%80%99acc%C3%A8s-%C3%A0-mon-compte-non-disponible-%C3%A0-cause-des-travaux-%C3%A7a-fait-2-jours-/47643">Bsr. L鈥檃cc猫s 脿 mon compte non disponible 脿 cause des travaux 莽a fait 2 jours.</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Bsr. L鈥檃cc猫s 脿 mon compte non disponible 脿 cause des travaux 莽a fait 2 jours." href="/discussions/mon-videotron/bsr-l%E2%80%99acc%C3%A8s-%C3%A0-mon-compte-non-disponible-%C3%A0-cause-des-travaux-%C3%A7a-fait-2-jours-/47643"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"></span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Beirouti" aria-describedby="UserHoverCard-34029" target="_self" href="/users/beirouti/34029">Beirouti</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 3 mois" href="/discussions/mon-videotron/bsr-l%E2%80%99acc%C3%A8s-%C3%A0-mon-compte-non-disponible-%C3%A0-cause-des-travaux-%C3%A7a-fait-2-jours-/47643"><span data-testid="messageTime"><span title="5 d茅cembre 2024 脿 23:21" role="none">12-05-2024</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>45<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" 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class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-5.svg?image-dimensions=40x40" alt="Avatar de Beirouti" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Bsr. l鈥檃cc猫s 脿 mon compte n鈥檈st pas disponible 莽a fait plus que 2 jours." class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Bsr. l鈥檃cc猫s 脿 mon compte n鈥檈st pas disponible 莽a fait plus que 2 jours." href="/discussions/mon-videotron/bsr-l%E2%80%99acc%C3%A8s-%C3%A0-mon-compte-n%E2%80%99est-pas-disponible-%C3%A7a-fait-plus-que-2-jours-/47642">Bsr. l鈥檃cc猫s 脿 mon compte n鈥檈st pas disponible 莽a fait plus que 2 jours.</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="Bsr. l鈥檃cc猫s 脿 mon compte n鈥檈st pas disponible 莽a fait plus que 2 jours." href="/discussions/mon-videotron/bsr-l%E2%80%99acc%C3%A8s-%C3%A0-mon-compte-n%E2%80%99est-pas-disponible-%C3%A7a-fait-plus-que-2-jours-/47642"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"></span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Beirouti" aria-describedby="UserHoverCard-34029" target="_self" href="/users/beirouti/34029">Beirouti</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 3 mois" href="/discussions/mon-videotron/bsr-l%E2%80%99acc%C3%A8s-%C3%A0-mon-compte-n%E2%80%99est-pas-disponible-%C3%A7a-fait-plus-que-2-jours-/47642"><span data-testid="messageTime"><span title="5 d茅cembre 2024 脿 23:07" role="none">12-05-2024</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>29<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>0<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Incredule" aria-describedby="UserHoverCard-33977" target="_self" href="/users/incredule/33977"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-6.svg?image-dimensions=40x40" alt="Avatar de Incredule" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="S茅curit茅 des donn茅es" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="S茅curit茅 des donn茅es" href="/discussions/mon-videotron/s%C3%A9curit%C3%A9-des-donn%C3%A9es/47510">S茅curit茅 des donn茅es</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label="S茅curit茅 des donn茅es" href="/discussions/mon-videotron/s%C3%A9curit%C3%A9-des-donn%C3%A9es/47510"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-3__hQHtO MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Depuis quelque semaines je re莽ois des appels de num茅ros inconnus, l鈥檃ppelant, avant m锚me de s鈥檌dentifier, me demande de confirmer mon nom. Je demande toujours qui parle et je raccroche si je ne connais pas la personne . Hier, j鈥檃i encore re莽u ce type d鈥檃ppel, apr猫s m鈥櫭猼re fait demand茅 de m鈥檌dentifier j鈥檃i demand茅脿 qui je parlais et lui ai expliqu茅 que je n鈥櫭﹖ais vraiment pas confortable 脿 l鈥檌d茅e de m鈥檌dentifier 脿 un potentiel fraudeur. Il m鈥檃 r茅pondu qu鈥檌l pouvait me rassurer et bla-bla-bla, un fraudeur est un ma卯tre dans l鈥檃rt de rassurer sa proie. Il m鈥檃 r茅pondu qu鈥檌l travaillait pour Vid茅otron et voulait m鈥檕ffrir un nouveau service. J鈥檃i confirm茅 mon nom et lui ai demand茅 en quoi consistait son offre, il m鈥檃 alors demand茅 les r茅ponses secr猫tes permettant d鈥檃cc茅der 脿 mon compte. J鈥檃i refus茅 lui expliquant que je ne donnais pas d鈥檌nformation personnelle 脿 un appelant que je n鈥檃vais pas sollicit茅 et mis fin 脿 l鈥檃ppel. La fois pr茅c茅dente quand j鈥檃i demand茅脿 l鈥檃ppelant qui il 茅tait, il m鈥檃 trouv茅 agressif, a maugr茅茅, j鈥檃i alors raccroch茅. Un peu plus plus tard j鈥檃i re莽u un courriel de Vid茅otron me demandant comment j鈥檃vais trouv茅 le service. Je n鈥檃i pas r茅pondu, je n鈥檡 tenais pas, j鈥檃vais trouv茅 l鈥檌nteraction plut么t ordinaire et ne d茅sirais pas vous en faire part. Si les appels avaient cess茅s, j鈥檃urais oubli茅. Je pense maintenant que ce sont parfois r茅ellement vos repr茅sentants qui appellent et nous demandent de divulguer des informations personnelles. D茅j脿, avec notre nom, num茅ro de t茅l茅phone et les questions secr猫tes qu鈥檌ls nous demandent de divulguer, ils peuvent acc茅der 脿 notre compte et proc茅der 脿 des changements dont le client sera tenu responsable. Chaque appel t茅l茅phonique est un potentiel fraudeur, ne donnez jamais aucune information 脿 un appelant m锚me s鈥檌l affiche le nom de votre institution financi猫re. 脌 posteriori on recevra un courriel de vous nous demandant comment 茅tait le service si c鈥檈st un appel l茅gitime ou une facture si l鈥檃ppel 茅tait frauduleux. Je trouve cette fa莽on d鈥檕p茅rer r茅ellement dangereuse. Lisez les recommandations de tous les intervenants en s茅curit茅 informatique probablement les v么tres aussi ils disent de ne jamais divulguez aucune information personnelle 脿 un appelant. Personnellement ces appels me d茅rangent, ils sont harcelants et inutile parce que jamais je ne donnerai aucune information, c鈥檈st compl猫tement irresponsable, probablement la meilleure fa莽on d鈥櫭猼re fraud茅. J鈥檃i demand茅脿 votre repr茅sentant de m鈥檈nvoyer cette offre par les voies normales dans mon compte client. Nenni, rien, pas d鈥檕ffre ni de sondage de votre service 脿 la client猫le. 脡tait-ce un fraudeur cette fois -ci? Pourriez vous faire en sorte que ces appels cessent. N鈥檌mporte quel client un tant soit peu inform茅 de la s茅curit茅 informatique devrait leur raccrocher au nez. </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Incredule" aria-describedby="UserHoverCard-33977" target="_self" href="/users/incredule/33977">Incredule</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Initiate</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 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href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>64聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>1<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>13<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Alexxxuo" aria-describedby="UserHoverCard-12733" target="_self" href="/users/alexxxuo/12733"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-7.svg?image-dimensions=40x40" alt="Avatar de Alexxxuo" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="Helix Connexion impossible 脿 mon compte?" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Helix Connexion impossible 脿 mon compte?" href="/discussions/mon-videotron/helix-connexion-impossible-%C3%A0-mon-compte/32231">Helix Connexion impossible 脿 mon compte?</a></h4><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 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style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>52聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>1<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>6<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : RestezConnect茅s" aria-describedby="UserHoverCard-13467" target="_self" href="/users/restezconnect%C3%A9s/13467"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/images/dS0xMzQ2Ny0xNTU0aUNEODM3MERGMDY4MzcxREQ?image-dimensions=40x40" alt="Avatar de RestezConnect茅s" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="Restez connect茅s avec Vid茅otron : posez toutes vos questions!" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Restez connect茅s avec Vid茅otron : posez toutes vos questions!" href="/discussions/mon-videotron/restez-connect%C3%A9s-avec-vid%C3%A9otron--posez-toutes-vos-questions/20381">Restez connect茅s avec Vid茅otron : posez toutes vos questions!</a></h4><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span><svg class="styles_lia-g-icon-size-14__x7dQA Icon_lia-size-14__XOl7p Icon_lia-icon__on1Gb" data-testid="messageReadOnlyIcon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/lock.svg#lock"></use></svg></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : RestezConnect茅s" aria-describedby="UserHoverCard-13467" target="_self" href="/users/restezconnect%C3%A9s/13467">RestezConnect茅s</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 5 ans" href="/discussions/mon-videotron/restez-connect%C3%A9s-avec-vid%C3%A9otron--posez-toutes-vos-questions/20381"><span data-testid="messageTime"><span title="6 avril 2020 脿 12:34" role="none">04-06-2020</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>49聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>2<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>59<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : AlphaMather" aria-describedby="UserHoverCard-6844" target="_self" href="/users/alphamather/6844"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-2.svg?image-dimensions=40x40" alt="Avatar de AlphaMather" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="changement d鈥橧P" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="changement d鈥橧P" href="/discussions/mon-videotron/changement-d%E2%80%99ip/8586">changement d鈥橧P</a></h4><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : AlphaMather" aria-describedby="UserHoverCard-6844" target="_self" href="/users/alphamather/6844">AlphaMather</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 7 ans" href="/discussions/mon-videotron/changement-d%E2%80%99ip/8586"><span data-testid="messageTime"><span title="24 mai 2018 脿 02:54" role="none">05-24-2018</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>43聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>19<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Nicole-55" aria-describedby="UserHoverCard-3092" target="_self" href="/users/nicole-55/3092"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-3.svg?image-dimensions=40x40" alt="Avatar de Nicole-55" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="rabais fid茅lit茅" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="rabais fid茅lit茅" href="/discussions/mon-videotron/rabais-fid%C3%A9lit%C3%A9/3506">rabais fid茅lit茅</a></h4><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Nicole-55" aria-describedby="UserHoverCard-3092" target="_self" href="/users/nicole-55/3092">Nicole-55</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 8 ans" href="/discussions/mon-videotron/rabais-fid%C3%A9lit%C3%A9/3506"><span data-testid="messageTime"><span title="28 octobre 2017 脿 16:58" role="none">10-28-2017</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>38聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>4<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>23<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : vid-for357" aria-describedby="UserHoverCard-5643" target="_self" href="/users/vid-for357/5643"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-11.svg?image-dimensions=40x40" alt="Avatar de vid-for357" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="Courriel web" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Courriel web" href="/discussions/mon-videotron/courriel-web/7311">Courriel web</a></h4><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : vid-for357" aria-describedby="UserHoverCard-5643" target="_self" href="/users/vid-for357/5643">vid-for357</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 7 ans" href="/discussions/mon-videotron/courriel-web/7311"><span data-testid="messageTime"><span title="10 mars 2018 脿 18:29" role="none">03-10-2018</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>29聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>5<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : frankie" aria-describedby="UserHoverCard-5078" target="_self" href="/users/frankie/5078"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-4.svg?image-dimensions=40x40" alt="Avatar de frankie" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-with-meta__Z4OLF"><h4 title="PROGRAMMER LE SON PAR LA MANETTE" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="PROGRAMMER LE SON PAR LA MANETTE" href="/discussions/mon-videotron/programmer-le-son-par-la-manette/6647">PROGRAMMER LE SON PAR LA MANETTE</a></h4><div class="MessageViewInline_lia-meta__lmi01"><span data-testid="messageSolvedBadge" class="MessageSolvedBadge_lia-solved-badge__BBnd1 styles_d-flex__7__Y_ styles_flex-row__JMdBm MessageViewInline_lia-solved-badge__8yipv styles_badge__ReL9K styles_badge-pill__YFx73"><svg class="MessageSolvedBadge_lia-solved-icon__vPi6y styles_lia-g-icon-size-12__fO_66 Icon_lia-size-12__l8N3M Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-forum-solved-color);--lia-local-icon-color-h:var(--lia-forum-solved-color-h);--lia-local-icon-color-s:var(--lia-forum-solved-color-s);--lia-local-icon-color-l:var(--lia-forum-solved-color-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/checkmark.svg#checkmark"></use></svg>R茅solu</span></div></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : frankie" aria-describedby="UserHoverCard-5078" target="_self" href="/users/frankie/5078">frankie</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 8 ans" href="/discussions/mon-videotron/programmer-le-son-par-la-manette/6647"><span data-testid="messageTime"><span title="1 f茅vrier 2018 脿 01:51" role="none">02-01-2018</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>29聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Commentaire</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : MF23" aria-describedby="UserHoverCard-11379" target="_self" href="/users/mf23/11379"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-3.svg?image-dimensions=40x40" alt="Avatar de MF23" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-main-compact__doneD"><h4 title="Decu, on part chez Bell" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Decu, on part chez Bell" href="/discussions/mon-videotron/decu-on-part-chez-bell/15705">Decu, on part chez Bell</a></h4></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : MF23" aria-describedby="UserHoverCard-11379" target="_self" href="/users/mf23/11379">MF23</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 6 ans" href="/discussions/mon-videotron/decu-on-part-chez-bell/15705"><span data-testid="messageTime"><span title="6 septembre 2019 脿 12:30" role="none">09-06-2019</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>26聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>1<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>25<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="Voir le profil : Lucasonoff" aria-describedby="UserHoverCard-4578" target="_self" href="/users/lucasonoff/4578"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-1.svg?image-dimensions=40x40" alt="Avatar de Lucasonoff" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ MessageViewInline_lia-main-compact__doneD"><h4 title="listes des gagnants journalier du calendrier de l'avent" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="listes des gagnants journalier du calendrier de l'avent" href="/discussions/mon-videotron/listes-des-gagnants-journalier-du-calendrier-de-lavent/5696">listes des gagnants journalier du calendrier de l'avent</a></h4></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="Voir le profil : Lucasonoff" aria-describedby="UserHoverCard-4578" target="_self" href="/users/lucasonoff/4578">Lucasonoff</a></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="il y a 8 ans" href="/discussions/mon-videotron/listes-des-gagnants-journalier-du-calendrier-de-lavent/5696"><span data-testid="messageTime"><span title="6 d茅cembre 2017 脿 22:04" role="none">12-06-2017</span></span></a></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/views.svg#views"></use></svg>24聽k<span class="styles_sr-only__NOnjB">Vues</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/w78VdNAhVv9lCpAB5qCxSL66EsM/comment.svg#comment"></use></svg>9<span class="styles_sr-only__NOnjB">Commentaires</span></div></div></div></section></div></li><li 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Actuellement, on fonctionne avec H茅lix 1 et deux terminaux pour la t茅l茅, 脿 la maison. Pensez-vous qu鈥檕n pourrait brancher la bo卯te H脡LIX au lieu du mat茅riel fourni au condo locatif ? Il va falloir prendre entente avec Vid茅otron pour les ajouts, quant 脿 la vitesse d鈥檌nternet Merci. \u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"536","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:48068":{"__typename":"Conversation","id":"conversation:48068","topic":{"__typename":"ForumTopicMessage","uid":48068},"lastPostingActivityTime":"2025-02-02T16:09:54.732-05:00","solved":false},"User:user:30957":{"__typename":"User","uid":30957,"login":"PeterFreedom","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Squire","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:30957"},"ForumTopicMessage:message:48068":{"__typename":"ForumTopicMessage","subject":"Abonnement 脿 Crave","conversation":{"__ref":"Conversation:conversation:48068"},"id":"message:48068","revisionNum":1,"uid":48068,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:30957"},"metrics":{"__typename":"MessageMetrics","views":197},"postTime":"2025-01-28T20:37:36.964-05:00","lastPublishTime":"2025-01-28T20:37:36.964-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, je lis que beaucoup de gens, il y a quelques ann茅es, se sont abonn茅s 脿 Crave via Vid茅otron pour s鈥檃percevoir que il n鈥檡 avait rien en Fran莽ais. Est-ce toujours le cas?\u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"184","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:19788":{"__typename":"Conversation","id":"conversation:19788","topic":{"__typename":"ForumTopicMessage","uid":19788},"lastPostingActivityTime":"2025-01-27T21:09:04.515-05:00","solved":true},"User:user:163":{"__typename":"User","uid":163,"login":"koolyce","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Chevalier","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:163"},"ForumTopicMessage:message:19788":{"__typename":"ForumTopicMessage","subject":"Helix - Port forwarding et IP fixe","conversation":{"__ref":"Conversation:conversation:19788"},"id":"message:19788","revisionNum":1,"uid":19788,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:163"},"metrics":{"__typename":"MessageMetrics","views":5007},"postTime":"2020-03-01T07:23:58.109-05:00","lastPublishTime":"2020-03-01T07:23:58.109-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Salut \u0026nbsp; Est-ce que la borne permet le port forwarding et la r茅servation de IP pour des devices? \u0026nbsp; Merci ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"119","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:24651":{"__typename":"Conversation","id":"conversation:24651","topic":{"__typename":"ForumTopicMessage","uid":24651},"lastPostingActivityTime":"2025-01-27T21:05:38.736-05:00","solved":false},"User:user:16404":{"__typename":"User","uid":16404,"login":"ma17du32et422","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:16404"},"ForumTopicMessage:message:24651":{"__typename":"ForumTopicMessage","subject":"Port Forwarding - Appareil non d茅tect茅","conversation":{"__ref":"Conversation:conversation:24651"},"id":"message:24651","revisionNum":1,"uid":24651,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:16404"},"metrics":{"__typename":"MessageMetrics","views":2673},"postTime":"2021-02-14T17:58:05.354-05:00","lastPublishTime":"2021-02-14T17:58:05.354-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, j'essaie de faire de la redirection de port avec l'application H茅lix, mais c'est franchement compliqu茅. On est oblig茅 de choisir un appareil qui est \"connect茅\" au r茅seau. Ceci 茅tant fait, l'application ne d茅tecte m锚me pas mon appareil en plus qu'il n'y a pas de vpn dessus. Aussi, on ne peut pas choisir un adresse ip local personnalis茅 (ce qui arrangerait le tout). Que devrais-je faire? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"399","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:48027":{"__typename":"Conversation","id":"conversation:48027","topic":{"__typename":"ForumTopicMessage","uid":48027},"lastPostingActivityTime":"2025-01-27T12:53:03.131-05:00","solved":false},"User:user:34343":{"__typename":"User","uid":34343,"login":"BonskY","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:34343"},"ForumTopicMessage:message:48027":{"__typename":"ForumTopicMessage","subject":"Comment payer la facture d'une personne d茅c茅d茅 ?","conversation":{"__ref":"Conversation:conversation:48027"},"id":"message:48027","revisionNum":1,"uid":48027,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:34343"},"metrics":{"__typename":"MessageMetrics","views":103},"postTime":"2025-01-25T17:58:20.738-05:00","lastPublishTime":"2025-01-25T17:58:20.738-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour ! Pour faire une histoire courte , ma m猫re est d茅c茅d茅e en d茅cembre dernier, je tente de fermer son compte Vid茅otron , j'ai retourn茅 son 茅quipement en succursale avec la preuve de d茅c猫s.\u0026nbsp; Mais la commie ne veut pas fermer le compte car il reste un 6,90 $ 脿\u0026nbsp; payer, et que je peux pas r茅gler ca en succursale...et elle est pas trop aidante et supportante... Je tente via ma banque en ligne , mais pour l'inscritpion du preneur seul le num茅ro de compte d'H茅lix est accept茅...(elle n'a pas H茅lix) Est-il possible de me guider comment on r猫gle une succession d'un client chez Vid茅otron...car la commie en succursale a 茅chapper la balle... Merci \u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"672","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47991":{"__typename":"Conversation","id":"conversation:47991","topic":{"__typename":"ForumTopicMessage","uid":47991},"lastPostingActivityTime":"2025-01-24T11:11:54.231-05:00","solved":false},"ForumTopicMessage:message:47991":{"__typename":"ForumTopicMessage","subject":"espace client","conversation":{"__ref":"Conversation:conversation:47991"},"id":"message:47991","revisionNum":1,"uid":47991,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:-1"},"metrics":{"__typename":"MessageMetrics","views":75},"postTime":"2025-01-22T08:47:25.622-05:00","lastPublishTime":"2025-01-22T08:47:25.622-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour hier j'avais de la difficult茅s a me brancher a mon espace client. maintenant c'est fais , mais difficiles pour moi d'acc茅der aux d茅tails de ma facture . Ma demande d'acc猫s est bloquer a chaque tentative. C'est avec mon cellulaire que j'ais ces probl猫mes .Si quelqu'un a une r茅ponse merci de m'en faire part .馃檪 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"320","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47815":{"__typename":"Conversation","id":"conversation:47815","topic":{"__typename":"ForumTopicMessage","uid":47815},"lastPostingActivityTime":"2025-01-08T18:55:20.760-05:00","solved":true},"User:user:34142":{"__typename":"User","uid":34142,"login":"val2676","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:34142"},"ForumTopicMessage:message:47815":{"__typename":"ForumTopicMessage","subject":"t茅l茅phonie r茅sidentielle","conversation":{"__ref":"Conversation:conversation:47815"},"id":"message:47815","revisionNum":1,"uid":47815,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:34142"},"metrics":{"__typename":"MessageMetrics","views":165},"postTime":"2024-12-27T13:10:06.775-05:00","lastPublishTime":"2024-12-27T13:10:06.775-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Quelles sont les options incluses dans la ligne r茅sidentielle plus ?\u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"76","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47802":{"__typename":"Conversation","id":"conversation:47802","topic":{"__typename":"ForumTopicMessage","uid":47802},"lastPostingActivityTime":"2024-12-24T11:53:42.813-05:00","solved":false},"User:user:26412":{"__typename":"User","uid":26412,"login":"carpediem72","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:26412"},"ForumTopicMessage:message:47802":{"__typename":"ForumTopicMessage","subject":"augmentation tarifaire de vid茅otron","conversation":{"__ref":"Conversation:conversation:47802"},"id":"message:47802","revisionNum":1,"uid":47802,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:26412"},"metrics":{"__typename":"MessageMetrics","views":320},"postTime":"2024-12-23T14:17:39.455-05:00","lastPublishTime":"2024-12-23T14:17:39.455-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" bonjour cher communaut茅 vid茅otron, comme a chaque ann茅e nous recevons une a deux fois un beau petit courriel avec de belle grosse augmentation tarifaire.\u0026nbsp; \u0026nbsp; je viens une fois de plus cette ann茅e d'appel茅 pour ren茅gocier une diminution des frais car si on ne le fait pas, on se fait saigner a blanc.\u0026nbsp; \u0026nbsp;Mais cette ann茅e, Vid茅otron ne m'ont offert qu'un petit 8$ sur 6 mois seulement.\u0026nbsp; \u0026nbsp;il y a 12 mois, je payais 136$, 12 mois plus tard, je suis a 155$.\u0026nbsp; \u0026nbsp;c'est carr茅ment de l'abus de leur part.\u0026nbsp; \u0026nbsp;je n'ai qu'un petit forfait t茅l茅 10 postes + internet de base et une ligne fixe sans option.\u0026nbsp; \u0026nbsp;ca devient ridicule les prix abusifs chez vid茅otron.\u0026nbsp; \u0026nbsp;Pour vous autres clients de vid茅otron, vers quel autre fournisseur regardez vous pour 茅conomiser? car c'est clair que je vais devoir aller voir ailleurs.\u0026nbsp;\u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"882","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47786":{"__typename":"Conversation","id":"conversation:47786","topic":{"__typename":"ForumTopicMessage","uid":47786},"lastPostingActivityTime":"2024-12-21T18:34:39.505-05:00","solved":false},"User:user:34091":{"__typename":"User","uid":34091,"login":"pierresmith","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:34091"},"ForumTopicMessage:message:47786":{"__typename":"ForumTopicMessage","subject":"espace clients","conversation":{"__ref":"Conversation:conversation:47786"},"id":"message:47786","revisionNum":1,"uid":47786,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:34091"},"metrics":{"__typename":"MessageMetrics","views":140},"postTime":"2024-12-19T18:31:02.197-05:00","lastPublishTime":"2024-12-19T18:31:02.197-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" comment trouver mon espaces clients \u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"45","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47640":{"__typename":"Conversation","id":"conversation:47640","topic":{"__typename":"ForumTopicMessage","uid":47640},"lastPostingActivityTime":"2024-12-07T08:02:38.757-05:00","solved":false},"User:user:34027":{"__typename":"User","uid":34027,"login":"tibapt","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:34027"},"ForumTopicMessage:message:47640":{"__typename":"ForumTopicMessage","subject":"Connecter un cinema maison sur un terminal Helix","conversation":{"__ref":"Conversation:conversation:47640"},"id":"message:47640","revisionNum":1,"uid":47640,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:34027"},"metrics":{"__typename":"MessageMetrics","views":235},"postTime":"2024-12-05T13:48:06.191-05:00","lastPublishTime":"2024-12-05T13:48:06.191-05:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, j'ai un ampllificateur Onkyo HT-R160 avec 5 ports hdmi. J'ai lu qu'il faut avoir un port HDMI-ARC soit sur la t茅l茅 ou sur l'ampli pour avoir le son dans mes haut-parleurs en connectant le terminal Helix? Est-ce vraiment la seule solution ? Merci ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"257","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:46509":{"__typename":"Conversation","id":"conversation:46509","topic":{"__typename":"ForumTopicMessage","uid":46509},"lastPostingActivityTime":"2024-12-06T20:16:36.627-05:00","solved":false},"User:user:33661":{"__typename":"User","uid":33661,"login":"Flo2024","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Officer","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:33661"},"ForumTopicMessage:message:46509":{"__typename":"ForumTopicMessage","subject":"Qualit茅 Reseau/Produits M茅diocre....Facture 脿 la Hausse....BRAVO","conversation":{"__ref":"Conversation:conversation:46509"},"id":"message:46509","revisionNum":1,"uid":46509,"depth":0,"board":{"__ref":"Forum:board:mon-videotron"},"author":{"__ref":"User:user:33661"},"metrics":{"__typename":"MessageMetrics","views":1559},"postTime":"2024-09-17T17:35:35.769-04:00","lastPublishTime":"2024-09-17T17:35:35.769-04:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" 脟a fait longtemps que j'茅ssaye d'ignorer et de me calmer avec le reseau cellulaire Videotron qui se coupe ou interrompe en plein travail sur une base r茅guli猫re, les chaines t茅l茅 qui disparaissent (LOUD), et la facture qui monte sans g猫ne...aucun probl猫me de ce c么t茅....mais le dernier courriel avec la belle augmentation des tarifs d猫s Decembre 2024, c'est la gout茅 qui fait deborder le vase. Une facture tellement complexe, aussi bien l'茅crire en hi茅roglyphes, car les prepos茅s du service 脿 la clientelle ont de la mis猫re 脿 te l'expliquer, et tu dois prendre quelques Tylenols apr猫s les avoir 茅cout茅s te l'expliquer. C'est sinc猫rement du n'importe quoi, RABAIS, PROMOS, TAXES, EXPIRATIONS DE RABAIS, JUMELAGE DE SERVICES...bref, une cacophonie insupportable. 脟a ne donne absolument 脿 rien de se venter avec le Service 脿 la clientelle si la qualit茅 des produits offerts ne sont pas 脿 la hauteur. C'est le temps de couper dans les services car le jeu ne vaut pas la chandelle et d'essayer la competition...Apple TV, Netflix, T茅lus, Rogers, etc.... \u0026nbsp; D茅sol茅 mais assez c'est assez. Merci \u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1106","kudosSumWeight":2,"repliesCount":8,"readOnly":false,"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47643":{"__typename":"Conversation","id":"conversation:47643","topic":{"__typename":"ForumTopicMessage","uid":47643},"lastPostingActivityTime":"2024-12-05T18:21:47.575-05:00","solved":false},"User:user:34029":{"__typename":"User","uid":34029,"login":"Beirouti","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Initiate","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:34029"},"ForumTopicMessage:message:47643":{"__typename":"ForumTopicMessage","subject":"Bsr. 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Hier, j鈥檃i encore re莽u ce type d鈥檃ppel, apr猫s m鈥櫭猼re fait demand茅 de m鈥檌dentifier j鈥檃i demand茅脿 qui je parlais et lui ai expliqu茅 que je n鈥櫭﹖ais vraiment pas confortable 脿 l鈥檌d茅e de m鈥檌dentifier 脿 un potentiel fraudeur. Il m鈥檃 r茅pondu qu鈥檌l pouvait me rassurer et bla-bla-bla, un fraudeur est un ma卯tre dans l鈥檃rt de rassurer sa proie. Il m鈥檃 r茅pondu qu鈥檌l travaillait pour Vid茅otron et voulait m鈥檕ffrir un nouveau service. J鈥檃i confirm茅 mon nom et lui ai demand茅 en quoi consistait son offre, il m鈥檃 alors demand茅 les r茅ponses secr猫tes permettant d鈥檃cc茅der 脿 mon compte. J鈥檃i refus茅 lui expliquant que je ne donnais pas d鈥檌nformation personnelle 脿 un appelant que je n鈥檃vais pas sollicit茅 et mis fin 脿 l鈥檃ppel. La fois pr茅c茅dente quand j鈥檃i demand茅脿 l鈥檃ppelant qui il 茅tait, il m鈥檃 trouv茅 agressif, a maugr茅茅, j鈥檃i alors raccroch茅. Un peu plus plus tard j鈥檃i re莽u un courriel de Vid茅otron me demandant comment j鈥檃vais trouv茅 le service. Je n鈥檃i pas r茅pondu, je n鈥檡 tenais pas, j鈥檃vais trouv茅 l鈥檌nteraction plut么t ordinaire et ne d茅sirais pas vous en faire part. Si les appels avaient cess茅s, j鈥檃urais oubli茅. Je pense maintenant que ce sont parfois r茅ellement vos repr茅sentants qui appellent et nous demandent de divulguer des informations personnelles. D茅j脿, avec notre nom, num茅ro de t茅l茅phone et les questions secr猫tes qu鈥檌ls nous demandent de divulguer, ils peuvent acc茅der 脿 notre compte et proc茅der 脿 des changements dont le client sera tenu responsable. Chaque appel t茅l茅phonique est un potentiel fraudeur,\u0026nbsp;ne donnez jamais aucune information 脿 un appelant m锚me s鈥檌l affiche le nom de votre institution financi猫re. \u0026nbsp;脌\u0026nbsp;posteriori on recevra un courriel de vous nous demandant comment 茅tait le service si c鈥檈st un appel l茅gitime ou une facture si l鈥檃ppel 茅tait frauduleux. Je trouve cette fa莽on d鈥檕p茅rer r茅ellement dangereuse. 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