ISO 9001:2015 - Quality management systems

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It is suitable for organizations of any size, and applies to all sectors, including manufacturing, services, healthcare, education, government, and non-profit organizations. ISO 9001 can also be used by certification bodies or other third parties to assess an organization’s conformity with this International Standard." } },{ "@type": "Question", "name": "Is there a standard adapting the requirements of ISO 9001 to my sector?", "acceptedAnswer": { "@type": "Answer", "text": "ISO has a range of standards for quality management systems that are based on ISO 9001 and adapted to specific sectors and industries. These include: ISO 13485 on medical devices ISO/TS 54001 on elections at all levels of government ISO 18091 on local government sector applications ISO 22163 on railway sector applications ISO 29001 on petroleum, petrochemical and natural gas-related products and services ISO/IEC/IEEE 90003 on computer software" } },{ "@type": "Question", "name": "What topics does ISO 9001 cover?", "acceptedAnswer": { "@type": "Answer", "text": "The ISO 9001 standard specifies requirements for the establishment, maintenance, and continuous improvement of a quality management system, covering a wide range of topics including: Context of the organization: ISO 9001 requires organizations to determine the external and internal factors that affect their ability to achieve the intended results of their quality management system. Leadership: The standard emphasizes the importance of leadership in implementing and maintaining a quality management system. Planning: The quality management system must include measures designed to achieve an organization’s quality objectives and continuously improve the system’s effectiveness. Support: ISO 9001 addresses issues such as resources, competence, awareness, communication and documented information. Operation: The processes necessary to meet customer requirements and increase customer satisfaction must be planned, implemented and controlled. Performance evaluation: The standard requires organizations to monitor, measure, analyze and evaluate the performance and effectiveness of their quality management system. Improvement: ISO 9001 emphasizes the importance of continuously increasing the effectiveness of the quality management system based on the results of performance evaluation and other data sources. Overall, ISO 9001 helps organizations address all aspects of managing the quality of their products and services, with an emphasis on customer satisfaction and constant enhancement of the quality management system." } },{ "@type": "Question", "name": "Why is another revision for ISO 9001 under development?", "acceptedAnswer": { "@type": "Answer", "text": "The most recent revision of ISO 9001 was finalized in 2015. Ensuring that all ISO standards remain current and relevant for the marketplace is crucial. After extensive international consultation, a consensus was reached in August 2023 that revising the standard would add value. This revision aims to align ISO 9001 with the current needs of standard users and the communities they serve." } },{ "@type": "Question", "name": "When will the next edition of ISO 9001 be published?", "acceptedAnswer": { "@type": "Answer", "text": "The revised version of ISO 9001 is expected to be published in September 2026." } },{ "@type": "Question", "name": "I am certified to ISO 9001:2015. What does this revision mean for me?", "acceptedAnswer": { "@type": "Answer", "text": "The publication of the revised standard will present an excellent opportunity for you to review and update your quality management system. Take this chance to ensure that your system effectively addresses any changes and aligns well with your needs, as well as those of your customers and other stakeholders. At the time of publication, ample information will be provided about the updates made and how they may impact organizations. To stay informed and receive timely notifications, we invite you to subscribe to our email updates. In terms of validity of their certificates, organizations certified to ISO 9001:2015 will be granted a transition period to migrate their quality management system to the new edition of the standard." } },{ "@type": "Question", "name": "What is ISO 9001 certification and does my organization need to get certified?", "acceptedAnswer": { "@type": "Answer", "text": "Certification to ISO 9001 is one way to demonstrate to stakeholders and customers that you are committed and able to consistently deliver high quality products or services. Holding a certificate issued by an accredited conformity assessment body may bring an additional layer of confidence, as an accreditation body has provided independent confirmation of the certification body’s competence. As with other ISO management system standards, companies implementing ISO 9001 can choose whether they want to go through a certification process or not. Checking that the system works is a vital part of ISO 9001. The standard recommends that an organization performs internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity with the standard, but there is no requirement for this. Alternatively, you might invite your clients to audit the quality system for themselves. As in other contexts, standards should always be referred to with their full reference in statements on certification such as “certified to ISO 9001:2015” (not just: “certified to ISO 9001). If you wish to use a logo to demonstrate certification, please contact the certification body that issued your certificate. See full details about use of the ISO logo." } },{ "@type": "Question", "name": "Where can I find help with auditing ISO 9001?", "acceptedAnswer": { "@type": "Answer", "text": "Support on auditing quality management systems can be found on the website of the ISO 9001 Auditing Practices Group. This is an informal group of quality management system experts, auditors and practitioners from ISO/TC 176 and the International Accreditation Forum." } },{ "@type": "Question", "name": "What is the ISO definition of quality?", "acceptedAnswer": { "@type": "Answer", "text": "A definition of quality is part of the core vocabulary for quality management which can be found in ISO 9000:2015 and applies to all ISO quality management standards, including ISO 9001. It says that quality is the “degree to which a set of inherent characteristics [or distinguishing features] of an object”, which in turn is defined as anything perceivable or conceivable, such as a product, service, process, person, organization, system or resource, “fulfils requirements.”" } },{ "@type": "Question", "name": "What is the difference between ISO 9001 and ISO 14001?", "acceptedAnswer": { "@type": "Answer", "text": "ISO 9001 and ISO 14001 are both International Standards for organizational management but they have different goals. ISO 9001 helps organizations improve their quality management and customer satisfaction. ISO 14001 helps organizations reduce their environmental impact and promote sustainability. ISO standards that look at different types of management systems, such as ISO 9001 for quality and ISO 14001 for environmental management, are all structured in the same way. This means that companies using one ISO management standard will find it easy to integrate other aspects of organizational management into their existing management system." } },{ "@type": "Question", "name": "What is the difference between ISO 9001 and ISO 13485?", "acceptedAnswer": { "@type": "Answer", "text": "The International Standards ISO 9001 and ISO 13485 both define requirements for quality management systems, but one has a much broader user group than the other. ISO 9001 provides a quality management framework that can apply to organizations of any size or sector. ISO 13485, on the other hand, has been developed specifically for the medical device industry with a focus on regulatory compliance. The standard helps ensure the safety and effectiveness of medical devices, including risk management, traceability and process validation. Compared to ISO 9001, it contains additional requirements specific to organizations involved in the life cycle of medical devices, whereas elements of ISO 9001 that are not relevant as regulatory requirements are not part of ISO 13485. In short, while ISO 9001 sets out a general framework for quality management, ISO 13485 provides specific guidance for the medical device industry." } } ] } </script>  <link rel="preconnect" href="https://dev.visualwebsiteoptimizer.com" /> <script type='text/javascript' id='vwoCode'> window._vwo_code || (function() { var account_id=794551, version=2.0, settings_tolerance=2000, hide_element='body', hide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important', /* DO NOT EDIT BELOW THIS LINE */ f=false,w=window,d=document,v=d.querySelector('#vwoCode'),cK='_vwo_'+account_id+'_settings',cc={};try{var c=JSON.parse(localStorage.getItem('_vwo_'+account_id+'_config'));cc=c&&typeof c==='object'?c:{}}catch(e){}var stT=cc.stT==='session'?w.sessionStorage:w.localStorage;code={use_existing_jquery:function(){return typeof use_existing_jquery!=='undefined'?use_existing_jquery:undefined},library_tolerance:function(){return typeof 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Therefore this version remains current.</div> <div class="" role="alert" data-alert="amendment"> <i class="bi bi-arrow-return-right text-success"></i> This standard has <a href="#amendment" class="page-scroll">1 amendment</a>. </div> <div class="mb-3" role="alert" data-alert="revisedBy"> </div> </div> </div> </div> </div> <div class="col-md-4 col-md-offset-1"> <div class="card store-box buy-box buybox" id="cs62085"> <div class="card-header text-center"><h4>ISO 9001:2015</h4></div> <div class="card-body"> <span class="visually-hidden" id="indexReference_cs62085" data-index="62085 - ISO 9001:2015 - Quality management systems — Requirements"></span> <span class="visually-hidden" id="itemReference_cs62085">ISO 9001:2015</span> <div class="visually-hidden" id="csNumber_cs62085">62085</div> <form class="box-option" id="form_cs62085"> <div class="mb-3"> <div class="section-head mb-1 text-sm"> Language</div> <div class="form-group"> <select class="form-select form-select-sm bkilang" 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col-xxl-4 offset-xxl-4"><h3>Test interactive access</h3> <p><strong>For limited time only</strong>: Sign up to participate in a beta test of our latest support tool for standard users and get free benefits:</p> <ul> <li><strong>Instant access</strong> to ISO 9001</li> <li><strong>Easy to follow</strong> implementation of quality management</li> </ul> <a role="button" href="https://www.smartsurvey.co.uk/s/SMARTWIZARD/" class="btn btn-primary btn-md ">Sign up now</a> <script> // document.getElementById('_form_XXX_submit').innerHTML = 'Join the early access'; </script><span class="text-sm d-inline-flex align-items-center gap-1 ms-2"> or <button type="button" class="btn btn-link ps-0 btn-sm" data-bs-target="#exampleModal" data-bs-toggle="modal">Learn more</button></div></div></div> </section><div aria-hidden="true" aria-labelledby="exampleModalLabel" class="modal fade" id="exampleModal" tabindex="-1"> <div class="modal-dialog modal-dialog-centered modal-lg"> <div class="modal-content"> <div class="modal-header"> <h1 class="modal-title fs-5" id="exampleModalLabel">Embarking on your ISO 9001 journey?</h1> <button aria-label="Close" class="btn-close" data-bs-dismiss="modal" type="button"></button></div> <div class="modal-body"> <p>We’re excited to introduce the ISO 9001 Reader Wizard, designed to streamline your ISO 9001 integration effortlessly into your organization. So, what can you expect from the wizard?</p> <ul class="refine"> <li> <strong>No more juggling multiple standards:</strong> Instantly access ISO 9001 content and ISO 9000 (definitions), all in one place.</li> <li><strong>Focus your work:</strong> Highlight different parts of the standard to better understand and identify key segments.</li> </ul> <h5>Ready to try it out?</h5> <p>We’re in the testing phase and looking for limited number of enthusiastic implementers to join us on this exciting journey.</p> </div> </div> </div> </div><section id="product-details"> <div class="container"> <div class="row"> <div class="col-md-7"> <h2>What is ISO 9001?</h2> <p>ISO 9001 is a <b>globally recognized standard for quality management</b>. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).</p> <p>Implementing ISO 9001 means your organization has put in place effective processes and trained staff to deliver flawless products or services time after time.</p> <h2>Why is ISO 9001 important?</h2> <p>With more than one million certificates issued to organizations in 189 countries, ISO 9001 is the most widely used quality management standard in the world. Within the ISO 9000 family, which defines seven quality management principles including a strong customer focus and continual improvement, ISO 9001 is the only standard that can be certified to (though certification is not mandatory).</p> <p>Business benefits include:</p> <ul> <li><b>Customer confidence</b>: The standard ensures that organizations have robust quality control processes in place, leading to increased customer trust and satisfaction.</li> <li><b>Effective complaint resolution</b>: ISO 9001 offers guidelines for resolving customer complaints efficiently, contributing to timely and satisfactory problem-solving.</li> <li><b>Process improvement</b>: The standard helps identify and eliminate inefficiencies, reduce waste, streamline operations, and promote informed decision-making, resulting in cost savings and better outcomes.</li> <li><b>Ongoing optimization</b>: Regular audits and reviews encouraged by ISO 9001 enable organizations to continually refine their quality management systems, stay competitive, and achieve long-term success.</li> </ul><div class="emphasis emphasis-gray clearfix"> <div class="" id="subscribe"> <h4>Sign up for email updates</h4> <p>Register to receive resources and updates on ISO 9001 and related topics.</p><form method="POST" action="https://iso272.activehosted.com/proc.php" id="_form_13_" class="_form _form_13 _inline-form _dark" novalidate> <input type="hidden" name="u" value="13" /> <input type="hidden" name="f" value="13" /> <input type="hidden" name="s" /> <input type="hidden" name="c" value="0" /> <input type="hidden" name="m" value="0" /> <input type="hidden" name="act" value="sub" /> <input type="hidden" name="v" value="2" /> <input type="hidden" name="or" value="9417b9cd52ff6c742e176a370ed5442a" /> <style> ._error { width: 100%; padding: 0.5em 1.25em; text-align: left; } .grecaptcha-badge { visibility: hidden; } </style> <div class="_form-content"> <div class="input-group input-group-round mb-3"> <input type="text" id="email" class="form-control" name="email" placeholder="Email" aria-label="Email" aria-describedby="_form_13_submit" required/> <input type="hidden" id="recaptchaResponse" name="recaptcha_response"> <button id="_form_13_submit" class="_submit btn btn-primary" type="submit" class="g-recaptcha" data-sitekey="6Lfvyx8qAAAAAHOXkwbvVobjfLbVzBEnEVRuLtNA" data-callback='onSubmit' data-action='submit'> Subscribe</button> </div> </div> <div class="_form-thank-you mb-3" style="display:none;"> <p><strong>Almost done! </strong><br /> You are only one step away from joining the ISO subscriber list. 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If you can't find the email, kindly check your spam folder and/or the promotions tab (if you use Gmail).</p></div> </form> <script type="text/javascript"> if (document.getElementsByClassName("is-prod is-live")[0]) { console.debug = function () {} }; // redefine console.debug on PROD+LIVE window._check_reCaptcha_13 = function() { grecaptcha.ready(function() { grecaptcha.execute('6Lfvyx8qAAAAAHOXkwbvVobjfLbVzBEnEVRuLtNA', {action: 'submit'}).then(function (token) { document.getElementById('recaptchaResponse').value = token; // console.debug('token = ' + token); let urlRestApi = "https://recaptchaenterprise.googleapis.com/v1/projects/iso-website-1722850679238/assessments?key=AIzaSyBzn_mnNayynzq0NemiOop0b9eLKaoiViE"; let jsonRequest = { event: { token: token, expectedAction: "submit", siteKey: "6Lfvyx8qAAAAAHOXkwbvVobjfLbVzBEnEVRuLtNA" } } // Verify the token and get the score fetch(urlRestApi, { method: 'POST', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(jsonRequest) }).then(response => response.json()).then(data => { console.debug("data = " + JSON.stringify(data)); if (data.tokenProperties.valid && data.riskAnalysis.score >= 0.5) { // If the score is good, submit the form // console.debug("reCaptcha validation: " + data.tokenProperties.valid); console.debug("reCaptcha score: " + data.riskAnalysis.score); var _form_serialize_13 = function(form){if(!form||form.nodeName!=="FORM"){return }var i,j,q=[];for(i=0;i<form.elements.length;i++){if(form.elements[i].name===""){continue}switch(form.elements[i].nodeName){case"INPUT":switch(form.elements[i].type){case"tel":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].previousSibling.querySelector('div.iti__selected-dial-code').innerText)+encodeURIComponent(" ")+encodeURIComponent(form.elements[i].value));break;case"text":case"number":case"date":case"time":case"hidden":case"password":case"button":case"reset":case"submit":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break;case"checkbox":case"radio":if(form.elements[i].checked){q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value))}break;case"file":break}break;case"TEXTAREA":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break;case"SELECT":switch(form.elements[i].type){case"select-one":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break;case"select-multiple":for(j=0;j<form.elements[i].options.length;j++){if(form.elements[i].options[j].selected){q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].options[j].value))}}break}break;case"BUTTON":switch(form.elements[i].type){case"reset":case"submit":case"button":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break}break}}return q.join("&")}; let serialized_13 = _form_serialize_13(document.getElementById('_form_13_')).replace(/%0A/g, '\\n'); _load_script('https://iso272.activehosted.com/proc.php?' + serialized_13 + '&jsonp=true'); console.debug("serialized_ID = " + 13); } else { // Handle the case where the score is too low console.debug('reCAPTCHA verification failed. 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resize_tooltip(tooltip) : false; return no_error; }; var needs_validate = function(el) { if(el.getAttribute('required') !== null){ return true } if(el.name === 'email' && el.value !== ""){ return true } if((el.id == 'field[]' || el.id == 'ca[11][v]') && el.className.includes('phone-input-error')){ return true } return false }; var validate_form = function(e) { var err = form_to_submit.querySelector('._form_error'), no_error = true; if (!submitted) { submitted = true; for (var i = 0, len = allInputs.length; i < len; i++) { var input = allInputs[i]; if (needs_validate(input)) { if (input.type == 'tel') { addEvent(input, 'blur', function() { this.value = this.value.trim(); validate_field(this, true); }); } if (input.type == 'text' || input.type == 'number' || input.type == 'time') { addEvent(input, 'blur', function() { this.value = this.value.trim(); validate_field(this, true); }); addEvent(input, 'input', function() { validate_field(this, true); }); } else if (input.type == 'radio' || input.type == 'checkbox') { (function(el) { var radios = form_to_submit.elements[el.name]; for (var i = 0; i < radios.length; i++) { addEvent(radios[i], 'click', function() { validate_field(el, true); }); } })(input); } else if (input.tagName == 'SELECT') { addEvent(input, 'change', function() { validate_field(this, true); }); } else if (input.type == 'textarea'){ addEvent(input, 'input', function() { validate_field(this, true); }); } } } } remove_tooltips(); for (var i = 0, len = allInputs.length; i < len; i++) { var elem = allInputs[i]; if (needs_validate(elem)) { if (elem.tagName.toLowerCase() !== "select") { elem.value = elem.value.trim(); } validate_field(elem) ? true : no_error = false; } } if (!no_error && e) { e.preventDefault(); } resize_tooltips(); return no_error; }; addEvent(window, 'resize', resize_tooltips); addEvent(window, 'scroll', resize_tooltips); var hidePhoneInputError = function(inputId) { var errorMessage = document.getElementById("error-msg-" + inputId); var input = document.getElementById(inputId); errorMessage.classList.remove("phone-error"); errorMessage.classList.add("phone-error-hidden"); input.classList.remove("phone-input-error"); }; var initializePhoneInput = function(input, defaultCountry) { return window.intlTelInput(input, { utilsScript: "https://unpkg.com/intl-tel-input@17.0.18/build/js/utils.js", autoHideDialCode: false, separateDialCode: true, initialCountry: defaultCountry, preferredCountries: [] }); } var setPhoneInputEventListeners = function(inputId, input, iti) { input.addEventListener('blur', function() { var errorMessage = document.getElementById("error-msg-" + inputId); if (input.value.trim()) { if (iti.isValidNumber()) { iti.setNumber(iti.getNumber()); if (errorMessage.classList.contains("phone-error")){ hidePhoneInputError(inputId); } } else { showPhoneInputError(inputId) } } else { if (errorMessage.classList.contains("phone-error")){ hidePhoneInputError(inputId); } } }); input.addEventListener("countrychange", function() { iti.setNumber(''); }); input.addEventListener("keydown", function(e) { var charCode = (e.which) ? e.which : e.keyCode; if (charCode > 31 && (charCode < 48 || charCode > 57) && charCode !== 8) { e.preventDefault(); } }); }; var showPhoneInputError = function(inputId) { var errorMessage = document.getElementById("error-msg-" + inputId); var input = document.getElementById(inputId); errorMessage.classList.add("phone-error"); errorMessage.classList.remove("phone-error-hidden"); input.classList.add("phone-input-error"); }; var form_submit = function(e) { e.preventDefault(); if (validate_form()) { // use this trick to get the submit button & disable it using plain javascript document.querySelector('#_form_13_submit').disabled = true; var _form_serialize_13 = function(form){if(!form||form.nodeName!=="FORM"){return }var i,j,q=[];for(i=0;i<form.elements.length;i++){if(form.elements[i].name===""){continue}switch(form.elements[i].nodeName){case"INPUT":switch(form.elements[i].type){case"tel":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].previousSibling.querySelector('div.iti__selected-dial-code').innerText)+encodeURIComponent(" ")+encodeURIComponent(form.elements[i].value));break;case"text":case"number":case"date":case"time":case"hidden":case"password":case"button":case"reset":case"submit":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break;case"checkbox":case"radio":if(form.elements[i].checked){q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value))}break;case"file":break}break;case"TEXTAREA":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break;case"SELECT":switch(form.elements[i].type){case"select-one":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break;case"select-multiple":for(j=0;j<form.elements[i].options.length;j++){if(form.elements[i].options[j].selected){q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].options[j].value))}}break}break;case"BUTTON":switch(form.elements[i].type){case"reset":case"submit":case"button":q.push(form.elements[i].name+"="+encodeURIComponent(form.elements[i].value));break}break}}return q.join("&")}; let serialized_13 = _form_serialize_13(document.getElementById('_form_13_')).replace(/%0A/g, '\\n'); var err = form_to_submit.querySelector('._form_error'); err ? err.parentNode.removeChild(err) : false; // We don't check the Google reCaptcha if projectId is null // Site properties: ProjectId is defined => we check the captcha before sending the form _check_reCaptcha_13(); } return false; }; addEvent(form_to_submit, 'submit', form_submit); })(); </script> <details class="text-xs"><summary style="color:inherit">How your data will be used</summary> <p class="pt-2">Please see <a href="/privacy.html" title="privacy-and-copyright">ISO privacy notice</a>. This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy">Privacy Policy</a> and <a href="https://policies.google.com/terms">Terms of Service</a> apply.</p> </details></div></div><figure class="width-100pct figure-video"> <div class="vimeo-player"> <lite-vimeo videoid="881717161" style="aspect-ratio: 16/9; background: center / cover url('');"> <a href="https://vimeo.com/881717161" class="ltv-playbtn" title="Play Video"></a> </lite-vimeo> <figcaption><p>What is ISO 9001: Quick guide to ISO 9001:2015 Quality Management Systems</p> </figcaption> </div> </figure> <h2>Benefits of ISO 9001</h2> <ul class="list-unstyled" id="benefits" role="list"> <li><i class="bi bi-check-circle-fill text-success"></i><strong> </strong>Increased <strong>customer trust </strong>and satisfaction</li> <li><strong><i class="bi bi-check-circle-fill text-success"></i> </strong>Sound <strong>quality control </strong>processes</li> <li><strong><i class="bi bi-check-circle-fill text-success"></i></strong> Cost savings and<strong> productivity gains </strong></li> <li><strong><i class="bi bi-check-circle-fill text-success"></i></strong> Culture of <strong>continuous improvement</strong></li> </ul><h3>FAQ</h3><div class="accordion faqs" id="id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-item"> <h3 class="accordion-header" id="heading-421cf9e2-0ed0-482b-9f99-1c7db78a6a1f"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-421cf9e2-0ed0-482b-9f99-1c7db78a6a1f" aria-expanded="true" aria-controls="id-421cf9e2-0ed0-482b-9f99-1c7db78a6a1f"> Who should use the ISO 9001 standard?</button> </h3><div id="id-421cf9e2-0ed0-482b-9f99-1c7db78a6a1f" class="accordion-collapse collapse " aria-labelledby="heading-421cf9e2-0ed0-482b-9f99-1c7db78a6a1f" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>Any organization that wants to improve its quality management system, meet customer and applicable statutory and regulatory requirements, and enhance customer satisfaction can use the ISO 9001 standard. It is suitable for organizations of any size, and applies to all sectors, including manufacturing, services, healthcare, education, government, and non-profit organizations. ISO 9001 can also be used by certification bodies or other third parties to assess an organization’s conformity with this International Standard.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-f43f945f-b6db-4756-bddb-230a2445e530"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-f43f945f-b6db-4756-bddb-230a2445e530" aria-expanded="true" aria-controls="id-f43f945f-b6db-4756-bddb-230a2445e530"> Is there a standard adapting the requirements of ISO 9001 to my sector?</button> </h3><div id="id-f43f945f-b6db-4756-bddb-230a2445e530" class="accordion-collapse collapse " aria-labelledby="heading-f43f945f-b6db-4756-bddb-230a2445e530" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>ISO has a range of standards for quality management systems that are based on ISO 9001 and adapted to specific sectors and industries. These include:</p> <ul> <li><a href="/standard/59752.html" title="59752"><span style="color:#000000;">ISO 13485 on </span><strong>medical devices</strong></a> </li> <li><a href="/standard/75288.html" title="75288"><span style="color:#000000;">ISO/TS 54001 on </span><strong>elections</strong> at all levels of government</a></li> <li><a href="/standard/72808.html" title="72808"><span style="color:#000000;">ISO 18091 on</span> <strong>local government</strong> sector applications</a></li> <li><a href="/standard/79427.html" title="79427"><span style="color:#000000;">ISO 22163 on</span> <strong>railway</strong> sector applications </a></li> <li><a href="/standard/67773.html" title="67773"><span style="color:#000000;">ISO 29001 on </span><strong>petroleum</strong>, <strong>petrochemical</strong> and <strong>natural gas</strong>-related products and services</a></li> <li><a href="/standard/74348.html" title="74348"><span style="color:#000000;">ISO/IEC/IEEE 90003 on </span><strong>computer software</strong></a></li> </ul> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-dcebb627-3790-4df7-b3c7-e872e2ff75e6"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-dcebb627-3790-4df7-b3c7-e872e2ff75e6" aria-expanded="true" aria-controls="id-dcebb627-3790-4df7-b3c7-e872e2ff75e6"> What topics does ISO 9001 cover?</button> </h3><div id="id-dcebb627-3790-4df7-b3c7-e872e2ff75e6" class="accordion-collapse collapse " aria-labelledby="heading-dcebb627-3790-4df7-b3c7-e872e2ff75e6" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>The ISO 9001 standard specifies requirements for the <strong>establishment</strong>, <strong>maintenance</strong>, and <strong>continuous improvement</strong> of a <strong>quality management system</strong>, covering a wide range of topics including:</p> <ol> <li><strong>Context of the organization</strong>: ISO 9001 requires organizations to determine the external and internal factors that affect their ability to achieve the intended results of their quality management system.</li> <li><strong>Leadership</strong>: The standard emphasizes the importance of leadership in implementing and maintaining a quality management system.</li> <li><strong>Planning</strong>: The quality management system must include measures designed to achieve an organization’s quality objectives and continuously improve the system’s effectiveness.</li> <li><strong>Support</strong>: ISO 9001 addresses issues such as resources, competence, awareness, communication and documented information.</li> <li><strong>Operation</strong>: The processes necessary to meet customer requirements and increase customer satisfaction must be planned, implemented and controlled.</li> <li><strong>Performance evaluation</strong>: The standard requires organizations to monitor, measure, analyze and evaluate the performance and effectiveness of their quality management system.</li> <li><strong>Improvement</strong>: ISO 9001 emphasizes the importance of continuously increasing the effectiveness of the quality management system based on the results of performance evaluation and other data sources.</li> </ol> <p>Overall, ISO 9001 helps organizations address <strong>all aspects of managing the quality of their products and services</strong>, with an emphasis on customer satisfaction and constant enhancement of the quality management system.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-77657705-e070-4886-be6b-4eb1f27e5822"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-77657705-e070-4886-be6b-4eb1f27e5822" aria-expanded="true" aria-controls="id-77657705-e070-4886-be6b-4eb1f27e5822"> Why is another revision for ISO 9001 under development?</button> </h3><div id="id-77657705-e070-4886-be6b-4eb1f27e5822" class="accordion-collapse collapse " aria-labelledby="heading-77657705-e070-4886-be6b-4eb1f27e5822" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>The most recent revision of ISO 9001 was finalized in 2015. Ensuring that all ISO standards remain current and relevant for the marketplace is crucial. After extensive international consultation, a consensus was reached in August 2023 that revising the standard would add value. This revision aims to align ISO 9001 with the current needs of standard users and the communities they serve.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-12bcd89d-9b2e-4851-bf32-2833429bf7ea"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-12bcd89d-9b2e-4851-bf32-2833429bf7ea" aria-expanded="true" aria-controls="id-12bcd89d-9b2e-4851-bf32-2833429bf7ea"> When will the next edition of ISO 9001 be published?</button> </h3><div id="id-12bcd89d-9b2e-4851-bf32-2833429bf7ea" class="accordion-collapse collapse " aria-labelledby="heading-12bcd89d-9b2e-4851-bf32-2833429bf7ea" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>The revised version of ISO 9001 is expected to be published in September 2026.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-811d4fff-f814-4418-a556-7497115fc536"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-811d4fff-f814-4418-a556-7497115fc536" aria-expanded="true" aria-controls="id-811d4fff-f814-4418-a556-7497115fc536"> I am certified to ISO 9001:2015. What does this revision mean for me?</button> </h3><div id="id-811d4fff-f814-4418-a556-7497115fc536" class="accordion-collapse collapse " aria-labelledby="heading-811d4fff-f814-4418-a556-7497115fc536" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>The publication of the revised standard will present an excellent opportunity for you to <strong>review and update your quality management system</strong>. Take this chance to ensure that your system effectively addresses any changes and aligns well with your needs, as well as those of your customers and other stakeholders. At the time of publication, ample information will be provided about the updates made and how they may impact organizations. To stay informed and receive timely notifications, we invite you to <a href="#subscribe" title="Subscription box">subscribe to our email updates</a>.</p> <p>In terms of validity of their certificates, organizations certified to ISO 9001:2015 will be granted a <strong>transition period</strong> to migrate their quality management system to the new edition of the standard.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-8781b094-a9a8-4396-816b-59199ab2d6d4"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-8781b094-a9a8-4396-816b-59199ab2d6d4" aria-expanded="true" aria-controls="id-8781b094-a9a8-4396-816b-59199ab2d6d4"> What is ISO 9001 certification and does my organization need to get certified? </button> </h3><div id="id-8781b094-a9a8-4396-816b-59199ab2d6d4" class="accordion-collapse collapse " aria-labelledby="heading-8781b094-a9a8-4396-816b-59199ab2d6d4" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>Certification to ISO 9001 is one way to demonstrate to stakeholders and customers that you are committed and able to consistently deliver high quality products or services. Holding a certificate issued by an accredited conformity assessment body may bring an additional layer of confidence, as an accreditation body has provided independent confirmation of the certification body’s competence.</p> <p>As with other ISO management system standards, companies implementing ISO 9001 can choose whether they want to go through a certification process or not.</p> <p>Checking that the system works is a vital part of ISO 9001. The standard recommends that an organization performs internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity with the standard, but there is no requirement for this. Alternatively, you might invite your clients to audit the quality system for themselves.</p> <p>As in other contexts, standards should always be referred to with their full reference in statements on certification such as “certified to ISO 9001:2015” (not just: “certified to ISO 9001). If you wish to use a logo to demonstrate certification, please contact the certification body that issued your certificate. See full details about <a href="/iso-name-and-logo.html" title="iso-name-and-logo">use of the ISO logo</a>.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-fbe1ae0a-dc08-46b2-96d4-62ffd0592913"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-fbe1ae0a-dc08-46b2-96d4-62ffd0592913" aria-expanded="true" aria-controls="id-fbe1ae0a-dc08-46b2-96d4-62ffd0592913"> Where can I find help with auditing ISO 9001?</button> </h3><div id="id-fbe1ae0a-dc08-46b2-96d4-62ffd0592913" class="accordion-collapse collapse " aria-labelledby="heading-fbe1ae0a-dc08-46b2-96d4-62ffd0592913" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>Support on auditing quality management systems can be found on the website of the <a href="https://committee.iso.org/home/tc176/iso-9001-auditing-practices-group.html" title="Auditing quality management systems - informal group of QMS experts, auditors and practitioners ">ISO 9001 Auditing Practices Group</a>. This is an informal group of quality management system experts, auditors and practitioners from ISO/TC 176 and the International Accreditation Forum.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-6300f7f6-cf5e-4fdd-afab-b4e08da3c46b"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-6300f7f6-cf5e-4fdd-afab-b4e08da3c46b" aria-expanded="true" aria-controls="id-6300f7f6-cf5e-4fdd-afab-b4e08da3c46b"> What is the ISO definition of quality?</button> </h3><div id="id-6300f7f6-cf5e-4fdd-afab-b4e08da3c46b" class="accordion-collapse collapse " aria-labelledby="heading-6300f7f6-cf5e-4fdd-afab-b4e08da3c46b" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>A definition of quality is part of the core vocabulary for quality management which can be found in <a href="/standard/45481.html" title="ISO 9000:2015 - Quality management systems — Fundamentals and vocabulary">ISO 9000:2015</a>  and applies to all ISO quality management standards, including ISO 9001. It says that quality is the “degree to which a set of inherent characteristics [or distinguishing features] of an object”, which in turn is defined as anything perceivable or conceivable, such as a product, service, process, person, organization, system or resource, “fulfils requirements.”</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-7e1f828c-1d28-45b3-8d50-7d8c75d80e7d"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-7e1f828c-1d28-45b3-8d50-7d8c75d80e7d" aria-expanded="true" aria-controls="id-7e1f828c-1d28-45b3-8d50-7d8c75d80e7d"> What is the difference between ISO 9001 and ISO 14001?</button> </h3><div id="id-7e1f828c-1d28-45b3-8d50-7d8c75d80e7d" class="accordion-collapse collapse " aria-labelledby="heading-7e1f828c-1d28-45b3-8d50-7d8c75d80e7d" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>ISO 9001 and ISO 14001 are both International Standards for organizational management but they have different goals. ISO 9001 helps organizations improve their quality management and customer satisfaction. ISO 14001 helps organizations reduce their environmental impact and promote sustainability. ISO standards that look at <strong>different types of management systems</strong>, such as ISO 9001 for quality and <a href="/standard/60857.html" title="60857">ISO 14001 for environmental management</a>, are all structured in the same way. This means that companies using one ISO management standard will find it <strong>easy to integrate </strong>other aspects of organizational management into their existing management system.</p> </div> </div> </div><div class="accordion-item"> <h3 class="accordion-header" id="heading-c19c97ff-6669-4fec-9c7e-7fdce7e05298"><button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#id-c19c97ff-6669-4fec-9c7e-7fdce7e05298" aria-expanded="true" aria-controls="id-c19c97ff-6669-4fec-9c7e-7fdce7e05298"> What is the difference between ISO 9001 and ISO 13485?</button> </h3><div id="id-c19c97ff-6669-4fec-9c7e-7fdce7e05298" class="accordion-collapse collapse " aria-labelledby="heading-c19c97ff-6669-4fec-9c7e-7fdce7e05298" data-bs-parent="#id-69268b45-e79e-4276-9fde-36292cae053e"> <div class="accordion-body"> <p>The International Standards ISO 9001 and ISO 13485 both define requirements for quality management systems, but one has a much broader user group than the other. ISO 9001 provides a quality management framework that can apply to organizations of any size or sector. ISO 13485, on the other hand, has been developed specifically for the medical device industry with a focus on regulatory compliance. The standard helps ensure the safety and effectiveness of medical devices, including risk management, traceability and process validation. Compared to ISO 9001, it contains additional requirements specific to organizations involved in the life cycle of medical devices, whereas elements of ISO 9001 that are not relevant as regulatory requirements are not part of ISO 13485.</p> <p>In short, while ISO 9001 sets out a <strong>general framework</strong> for quality management, <a href="/standard/59752.html" title="ISO 13485 on Medical devices — Quality management systems — Requirements for regulatory purposes">ISO 13485</a> provides <strong>specific guidance for the medical device industry</strong>.</p> </div> </div> </div></div></div> <div class="col-md-4 col-md-offset-1"> <h3>Buy together</h3> <div class="card"> <div class="card-body"><span class="badge badge-card rounded-pill bg-dark"><i class="bi-box-regular me-2"></i>Bundle<span class="text-warning"> - 10% discount</span></span> <h5 class="mt-2"><a href="/publication/PUB200900.html" title="PUB200900">ISO 9001 SME success package</a></h5> <p>Empowering small enterprises with practical guidance.</p> <ul class="list-unstyled"> <li><i class="bi bi-file-regular me-2"></i>ISO 9001:2015<br /> <i class="bi bi-book-regular me-2"></i>ISO 9001:2015 for Small Enterprises - What to do?</li> </ul> </div> <div class="card-footer d-flex justify-content-between align-items-center"><span class="format text-sm text-muted">English | PDF</span> <div class="orderBasket"><span class="text-xs text-warning text-decoration-line-through"><span>CHF</span> <span class="fw-bold">198</span></span><span class="ms-2"><span>CHF</span> <span class="fw-bold" id="productPrice_cs82875-pub100484">178</span> </span> </div> </div> </div><div class="d-flex justify-content-between align-items-center"> <h3>General information</h3> </div> <ul class="refine"> <li> <div class="" id="publicationStatus"> <div class="entry-label">Status</div> : <span>Published</span> </div> <div class="" id="publicationDate"> <div class="entry-label">Publication date</div> : <span itemprop="releaseDate">2015-09</span> <br/> <div class="entry-label">Corrected version (fr)</div> : <span itemprop="dateModified">2015-09</span> </div> <div class="" id="stageId"> <div class="entry-label">Stage</div> : International Standard to be revised [<a class="page-scroll" href="#lifecycle">90.92</a>] </div> </li> <li> <div class=""> <div class="entry-label">Edition</div> : 5</div> <div class=""> <div class="entry-label">Number of pages</div> : 29</div> </li> <li> <div> <div class="entry-label">Technical Committee :</div> <span class="entry-name entry-block"> <a title="Quality systems" href="/committee/53896.html">ISO/TC 176/SC 2</a></span> </div> <div> <div class="entry-label"><abbr class="popover-primary" tabindex="0" role="button" data-bs-toggle="popover" data-bs-custom-class="popover-light text-sm shadow-sm pt-2" data-bs-trigger="focus" data-bs-placement="bottom" data-bs-content="International Classification for Standards">ICS</abbr> :</div> <span class="entry-name entry-block"> <a title="Management systems" href="/ics/03.100.70.html"> 03.100.70</a>  </span> <span class="entry-name entry-block"> <a title="Quality management and quality assurance" href="/ics/03.120.10.html"> 03.120.10</a>  </span> </div> </li> <li class="text-xs"> <i class="bi-rss-fill me-1 align-baseline text-sm" style="color: #F99000;"></i><a href="/contents/data/standard/06/20/62085.detail.rss">RSS</a> updates</li> </ul> </div> </div> </div> </section> </div> <section id="amendment" class="readable"> <div class="container"> <div class="row"> <div class="col-md-12"> <h3><i class="bi bi-arrow-return-right"></i> Amendments</h3> <p>Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.</p><div class="d-sm-flex flex-wrap gap-4"> <div class="card store-box buy-box buybox store-box__product heading-condensed" id="cs88431"> <div class="card-header"> <div class="pt-2"> <h4><a href="/standard/88431.html">Amendment 1</a></h4> <h5>Climate action changes</h5><p>Edition 2024</p> </div> </div> <div class="card-body"> <span class="visually-hidden" id="indexReference_cs88431" data-index="88431 - ISO 9001:2015/Amd 1:2024 - Quality management systems — Requirements — Amendment 1: Climate action changes"></span> <span class="visually-hidden" id="itemReference_cs88431">ISO 9001:2015/Amd 1:2024</span> <div class="visually-hidden" id="csNumber_cs88431">88431</div> <form class="box-option" id="form_cs88431"> <div class="mb-3"> <div class="section-head mb-1 text-sm"> Language</div> <div class="form-group"> <select class="form-select form-select-sm bkilang" id="bkilang_cs88431"> <option value="en" selected>English</option> <option value="fr" >French</option> <option value="es" >Spanish</option> </select> </div> </div> <div class="section-head mb-1 text-sm"> Format</div> <div class="formats formats_cs88431" id="bkifmt_cs88431_en" style="display: none;"><div class="form-check text-sm" id="bkifmt_cs88431_en_1"> <input class="form-check-input" data-type="std" data-price="0" checked="checked" type="radio" name="format_en" id="format_cs88431_en_1" value="01uVj000009zuXyIAI~a05b0000005WV4MAAW~a0fVj0000022ujJIAQ~a0cVj000000TSaPIAW"/> <label class="form-check-label" for="format_cs88431_en_1">PDF + ePub</label> </div><div class="form-check text-sm" id="bkifmt_cs88431_en_2"> <input class="form-check-input" data-type="std" data-price="0" type="radio" name="format_en" id="format_cs88431_en_2" value="01uVj000009zuXyIAI~a05b0000005WV4RAAW~a0fVj00000226MmIAI~a0cVj000000TG5EIAW"/> <label class="form-check-label" for="format_cs88431_en_2">Paper</label> </div></div><div class="formats 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type="radio" name="format_es" id="format_cs88431_es_1" value="01uVj000009zuXyIAI~a05b0000005WV4MAAW~a0fVj000002glPZIAY~a0cVj000000auRtIAI"/> <label class="form-check-label" for="format_cs88431_es_1">PDF + ePub</label> </div><div class="form-check text-sm" id="bkifmt_cs88431_es_2"> <input class="form-check-input" data-type="std" data-price="0" type="radio" name="format_es" id="format_cs88431_es_2" value="01uVj000009zuXyIAI~a05b0000005WV4RAAW~a0fVj000002glRBIAY~a0cVj000000auTVIAY"/> <label class="form-check-label" for="format_cs88431_es_2">Paper</label> </div></div></form> <div class="align-items-baseline box-price" itemprop="offers" itemscope itemtype="https://schema.org/Offer"> <div class="d-flex justify-content-center align-items-baseline gap-2"> <link itemprop="url" href="https://www.iso.org:-1/standard/62085.html" /> <meta itemprop="availability" content="https://schema.org/InStock" /> <span class="currency"><abbr title="Swiss francs" itemprop="priceCurrency">CHF</abbr></span> <span class="price d-flex align-items-baseline gap-2"> <span class="amount" id="productPrice_cs88431" itemprop="price">0</span> </span> </div> </div> <div class="d-grid orderBasket box-action pb-0"> <button id="add_cs88431" class="btn btn-outline-primary" data-bs-toggle="modal" data-bs-target="#iso-optout" onclick="javascript:addToBasket('cs88431', '1', 'en', 'cs')"> Add to cart</button> </div> </div> <div class="smaller text-center my-3">Shipping costs not included</div> </div></div> </div> </div> </div> </section> <section id="lifecycle" class="z-2"> <div class="container"> <div class="row"> <div class="col-md-12"> <h3>Life cycle</h3> <div class="lifecycle"> <ul class="steps"> <li class="time-step"> <h4 class="ms-sm-3 text-muted">Previously</h4> <div class="step step-dark"> <div class="step-item"> <div class="section-head">Withdrawn</div> <h5><a href="/standard/46486.html">ISO 9001:2008</a></h5> </div> <div class="step-item"> <div class="section-head">Withdrawn</div> <h5><a href="/standard/54538.html">ISO 9001:2008/Cor 1:2009</a></h5> </div> </div> </li> <li class="time-step"> <h4 class="ms-sm-3 text-muted">Now</h4> <div class="step step-success active"> <div class="section-head">Published</div> <h5>ISO 9001:2015</h5> <br/>A standard is reviewed every 5 years<br/><a data-bs-toggle="collapse" role="button" aria-expanded="false" href="#stages" class="dropdown-toggle current-stage text-sm collapsed">Stage: <strong>90.92</strong> (To be revised)</a> </div> <ul class="stages collapse" id="stages"> <li class="dropdown alert-info"> <a href="javascript:void(0)" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">00</span> <div class="stage-title">Preliminary</div> </a> </li> <li class="dropdown alert-info"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">10</span> <div class="stage-title">Proposal</div> </a> <ul class="dropdown-menu"> <li > <a href="/stage-codes.html#10_99"> <span class="stage-code">10.99</span> <span class="stage-date">2012-10-05</span> <div class="stage-title"> New project approved</div> </a> </li></ul> </li> <li class="dropdown alert-info"> <a href="javascript:void(0)" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">20</span> <div class="stage-title">Preparatory</div> </a> </li> <li class="dropdown alert-info"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">30</span> <div class="stage-title">Committee</div> </a> <ul class="dropdown-menu"> <li > <a href="/stage-codes.html#30_00"> <span class="stage-code">30.00</span> <span class="stage-date">2013-06-03</span> <div class="stage-title"> Committee draft (CD) registered</div> </a> </li><li > <a href="/stage-codes.html#30_20"> <span class="stage-code">30.20</span> <span class="stage-date">2013-06-04</span> <div class="stage-title"> CD consultation initiated</div> </a> </li><li > <a href="/stage-codes.html#30_60"> <span class="stage-code">30.60</span> <span class="stage-date">2013-09-12</span> <div class="stage-title"> Close of comment period</div> </a> </li><li > <a href="/stage-codes.html#30_99"> <span class="stage-code">30.99</span> <span class="stage-date">2013-11-12</span> <div class="stage-title"> CD approved for registration as DIS</div> </a> </li></ul> </li> <li class="dropdown alert-info"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">40</span> <div class="stage-title">Enquiry</div> </a> <ul class="dropdown-menu"> <li > <a href="/stage-codes.html#40_00"> <span class="stage-code">40.00</span> <span class="stage-date">2014-05-09</span> <div class="stage-title"> DIS registered</div> </a> </li><li > <a href="/stage-codes.html#40_20"> <span class="stage-code">40.20</span> <span class="stage-date">2014-07-10</span> <div class="stage-title"> DIS ballot initiated: 12 weeks</div> </a> </li><li > <a href="/stage-codes.html#40_60"> <span class="stage-code">40.60</span> <span class="stage-date">2014-10-12</span> <div class="stage-title"> Close of voting</div> </a> </li><li > <a href="/stage-codes.html#40_99"> <span class="stage-code">40.99</span> <span class="stage-date">2015-02-17</span> <div class="stage-title"> Full report circulated: DIS approved for registration as FDIS</div> </a> </li></ul> </li> <li class="dropdown alert-info"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">50</span> <div class="stage-title">Approval</div> </a> <ul class="dropdown-menu"> <li > <a href="/stage-codes.html#50_00"> <span class="stage-code">50.00</span> <span class="stage-date">2015-05-05</span> <div class="stage-title"> Final text received or FDIS registered for formal approval</div> </a> </li><li > <a href="/stage-codes.html#50_20"> <span class="stage-code">50.20</span> <span class="stage-date">2015-07-09</span> <div class="stage-title"> Proof sent to secretariat or FDIS ballot initiated: 8 weeks</div> </a> </li><li > <a href="/stage-codes.html#50_60"> <span class="stage-code">50.60</span> <span class="stage-date">2015-09-11</span> <div class="stage-title"> Close of voting. Proof returned by secretariat</div> </a> </li></ul> </li> <li class="dropdown alert-success"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">60</span> <div class="stage-title">Publication</div> </a> <ul class="dropdown-menu"> <li > <a href="/stage-codes.html#60_00"> <span class="stage-code">60.00</span> <span class="stage-date">2015-09-11</span> <div class="stage-title"> International Standard under publication</div> </a> </li><li > <a href="/stage-codes.html#60_60"> <span class="stage-code">60.60</span> <span class="stage-date">2015-09-22</span> <div class="stage-title"> International Standard published</div> </a> </li></ul> </li> <li class="dropdown bg-success active"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">90</span> <div class="stage-title">Review</div> </a> <ul class="dropdown-menu"> <li class='list-separation'> <a href="/stage-codes.html#90_20"> <span class="stage-code">90.20</span> <span class="stage-date">2020-07-15</span> <div class="stage-title"> International Standard under systematic review</div> </a> </li><li > <a href="/stage-codes.html#90_60"> <span class="stage-code">90.60</span> <span class="stage-date">2020-12-03</span> <div class="stage-title"> Close of review</div> </a> </li><li > <a href="/stage-codes.html#90_93"> <span class="stage-code">90.93</span> <span class="stage-date">2021-05-20</span> <div class="stage-title"> International Standard confirmed</div> </a> </li><li class="active"> <a href="/stage-codes.html#90_92"> <span class="stage-code">90.92</span> <span class="stage-date">2023-11-16</span> <div class="stage-title"> International Standard to be revised</div> </a> </li><li > <a href="/stage-codes.html#90_93"> <span class="stage-code">90.93</span> <span class="stage-date"></span> <div class="stage-title"> International Standard confirmed</div> </a> </li><li > <a href="/stage-codes.html#90_99"> <span class="stage-code">90.99</span> <span class="stage-date"></span> <div class="stage-title"> Withdrawal of International Standard proposed by TC or SC</div> </a> </li></ul> </li> <li class="dropdown alert-muted"> <a href="javascript:void(0)" class="dropdown-toggle" data-bs-display="static" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false"> <span class="stage-code">95</span> <div class="stage-title">Withdrawal</div> </a> <ul class="dropdown-menu"> <li > <a href="/stage-codes.html#95_99"> <span class="stage-code">95.99</span> <span class="stage-date"></span> <div class="stage-title"> Withdrawal of International Standard</div> </a> </li></ul> </li> </ul> <div class="sub-step sub-step-amd"> <div class="step step-success"> <h5>Amendments</h5> <div class="text-sm mb-2" style="max-width: 400px;">Provide additional content; available for purchase; not included in the text of the existing standard.</div> <div class="step-item bg-success-subtle"> <div class="section-head">Published</div> <h5><a href="/standard/88431.html" class="text-success">ISO 9001:2015/Amd 1:2024</a></h5> </div></div> </div> </li> <li class="time-step"> <h4 class="ms-sm-3 text-muted">Will be replaced by </h4> <div class="step step-info"> <div class="step-item"> <div class="section-head">Under development</div> <h5><a href="/standard/88464.html">ISO/CD 9001.2</a></h5> </div></div></li> </ul> </div> </div> </div> </div> </section> <section class="text-center pt-0" id="section-sdg"> <div class="container"> <div class="row row-cols-1 row-cols-sm-2 row-cols-xl-3 g-4"> <div class="col"> <div class="card h-100 mb-0"> <div class="card-body"> <p> <img loading="lazy" src="/files/live/sites/isoorg/files/data/sdg/en/sdg-logo.png" class="img-fluid width-100pct rounded-0 mx-auto d-block" style="max-width: 250px;" alt="Sustainable Development Goals" /> </p> <p> This standard contributes to the following <a href="/sdg">Sustainable Development Goals</a><p> <div class="clearfix d-flex justify-content-center flex-wrap"> <a href="/sdg/SDG01.html" title="No Poverty"> <div class="sdg sdg-sm sdg-01"> <div class="sdg-icon"></div> <div class="sdg-label">1</div> <div class="sdg-text">No Poverty</div> <div class="sdg-logo"></div> </div> </a> <a href="/sdg/SDG09.html" title="Industry, Innovation and Infrastructure"> <div class="sdg sdg-sm sdg-09"> <div class="sdg-icon"></div> <div class="sdg-label">9</div> <div class="sdg-text">Industry, Innovation and Infrastructure</div> <div class="sdg-logo"></div> </div> </a> <a href="/sdg/SDG12.html" title="Responsible Consumption and Production"> <div class="sdg sdg-sm sdg-12"> <div class="sdg-icon"></div> <div class="sdg-label">12</div> <div class="sdg-text">Responsible Consumption and Production</div> <div class="sdg-logo"></div> </div> </a> <a href="/sdg/SDG14.html" title="Life Below Water"> <div class="sdg sdg-sm sdg-14"> <div class="sdg-icon"></div> <div class="sdg-label">14</div> <div class="sdg-text">Life Below Water</div> <div class="sdg-logo"></div> </div> </a> </div> </div> </div> </div> </div> </div> </section> <section class="bg-lightgray" id="contact"> <div class="container"> <div class="row"> <div class="col-md-4"> <h4>Got a question?</h4> <p>Check out our <a href="/contact-iso.html" title="help-support">Help and Support</a></p></div> <div class="col-md-4"> </div> <div class="col-md-4"> </div> </div> </div> </section><div class="nav-breadcrumb print-footer bg-black"> <div class="container"> <div class="row"> <div class="col-sm-10 small">  <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/home.html" title="Home page"><i class="bi-house" aria-hidden="true"></i></a></li> <li class="breadcrumb-item"> <a href="/store.html">Store</a> </li> <li class="breadcrumb-item"> <a href="/standards-catalogue/browse-by-ics.html" >Standards catalogue</a> </li> <li class="breadcrumb-item"> <a href="/standards-catalogue/browse-by-ics.html">ICS</a> </li> <li class="breadcrumb-item"><a href="/en/ics/03.html">03</a></li> <li class="breadcrumb-item"><a href="/en/ics/03.100.html">03.100</a></li> <li class="breadcrumb-item"><a href="/en/ics/03.100.70.html">03.100.70</a></li><li class="breadcrumb-item">ISO 9001:2015</li></ol></div> <div class="col-sm-2 hidden-print text-end small mt-3 mt-sm-0"> <a role="button" class="dropdown-toggle text-white collapsed" data-bs-toggle="collapse" href="#collapseSitemap" target="_self" aria-expanded="false" aria-controls="collapseSitemap">Sitemap</a> </div> </div> <div class="collapse border-top" id="collapseSitemap"> <div class="row">  <nav role="navigation" aria-label="Sitemap" class="sitemap-footer clearfix text-xs" id="nav-sitemap"><ul role='menubar' class='list-inline-6 clearfix nav-level1' ><li role='menuitem' class=' hasChildren firstInLevel' ><a class='nav-link ' title="Covering almost every product, process or service imaginable, ISO makes standards used everywhere." href='/standards.html'>Standards</a><ul role='menubar' class='list-unstyled nav-level2' ><li role='menuitem' class=' noChildren firstInLevel' ><a class='nav-link ' title="Whether you run a business, work for a company or government, or you are a consumer looking for goods and services that meet customer expectations: Find out what standards can do for you." href='/benefits-of-standards.html'>Benefits</a></li><li role='menuitem' class=' noChildren' ><a class='nav-link ' title="Here you can discover some of the best-known and most widely-used standards, as well as those that address recently emerged challenges affecting us all. 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ISO 9001:2015 - Quality management systems — Requirements