CINXE.COM
Digital Content Strategy: Detailed Review of the Key Content Components
<!DOCTYPE html> <html lang="en" dir="ltr"> <head> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-P63WKM1TM1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-P63WKM1TM1'); </script> <!-- Yandex.Metrika counter --> <script type="text/javascript" > (function(m,e,t,r,i,k,a){m[i]=m[i]||function(){(m[i].a=m[i].a||[]).push(arguments)}; m[i].l=1*new Date(); for (var j = 0; j < document.scripts.length; j++) {if (document.scripts[j].src === r) { return; }} k=e.createElement(t),a=e.getElementsByTagName(t)[0],k.async=1,k.src=r,a.parentNode.insertBefore(k,a)}) (window, document, "script", "https://mc.yandex.ru/metrika/tag.js", "ym"); ym(55165297, "init", { clickmap:false, trackLinks:true, accurateTrackBounce:true, webvisor:false }); </script> <noscript><div><img src="https://mc.yandex.ru/watch/55165297" style="position:absolute; left:-9999px;" alt="" /></div></noscript> <!-- /Yandex.Metrika counter --> <!-- Matomo --> <!-- End Matomo Code --> <title>Digital Content Strategy: Detailed Review of the Key Content Components</title> <meta name="description" content="Digital Content Strategy: Detailed Review of the Key Content Components"> <meta name="keywords" content="Digital content strategy, digital marketing strategy, key content components, websites."> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1, user-scalable=no"> <meta charset="utf-8"> <meta name="citation_title" content="Digital Content Strategy: Detailed Review of the Key Content Components"> <meta name="citation_author" content="Oksana Razina"> <meta name="citation_author" content="Shakeel Ahmad"> <meta name="citation_author" content="Jessie Qun Ren"> <meta name="citation_author" content="Olufemi Isiaq"> <meta name="citation_publication_date" content="2024/02/09"> <meta name="citation_journal_title" content="International Journal of Educational and Pedagogical Sciences"> <meta name="citation_volume" content="18"> <meta name="citation_issue" content="2"> <meta name="citation_firstpage" content="89"> <meta name="citation_lastpage" content="99"> <meta name="citation_pdf_url" content="https://publications.waset.org/10013502/pdf"> <link href="https://cdn.waset.org/favicon.ico" type="image/x-icon" rel="shortcut icon"> <link href="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/css/bootstrap.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/plugins/fontawesome/css/all.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/css/site.css?v=150220211555" rel="stylesheet"> </head> <body> <header> <div class="container"> <nav class="navbar navbar-expand-lg navbar-light"> <a class="navbar-brand" href="https://waset.org"> <img src="https://cdn.waset.org/static/images/wasetc.png" alt="Open Science Research Excellence" title="Open Science Research Excellence" /> </a> <button class="d-block d-lg-none navbar-toggler ml-auto" type="button" data-toggle="collapse" data-target="#navbarMenu" aria-controls="navbarMenu" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <div class="w-100"> <div class="d-none d-lg-flex flex-row-reverse"> <form method="get" action="https://waset.org/search" class="form-inline my-2 my-lg-0"> <input class="form-control mr-sm-2" type="search" placeholder="Search Conferences" value="" name="q" aria-label="Search"> <button class="btn btn-light my-2 my-sm-0" type="submit"><i class="fas fa-search"></i></button> </form> </div> <div class="collapse navbar-collapse mt-1" id="navbarMenu"> <ul class="navbar-nav ml-auto align-items-center" id="mainNavMenu"> <li class="nav-item"> <a class="nav-link" href="https://waset.org/conferences" title="Conferences in 2024/2025/2026">Conferences</a> </li> <li class="nav-item"> <a class="nav-link" href="https://waset.org/disciplines" title="Disciplines">Disciplines</a> </li> <li class="nav-item"> <a class="nav-link" href="https://waset.org/committees" rel="nofollow">Committees</a> </li> <li class="nav-item dropdown"> <a class="nav-link dropdown-toggle" href="#" id="navbarDropdownPublications" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> Publications </a> <div class="dropdown-menu" aria-labelledby="navbarDropdownPublications"> <a class="dropdown-item" href="https://publications.waset.org/abstracts">Abstracts</a> <a class="dropdown-item" href="https://publications.waset.org">Periodicals</a> <a class="dropdown-item" href="https://publications.waset.org/archive">Archive</a> </div> </li> <li class="nav-item"> <a class="nav-link" href="https://waset.org/page/support" title="Support">Support</a> </li> </ul> </div> </div> </nav> </div> </header> <main> <div class="container mt-4"> <div class="row"> <div class="col-md-9 mx-auto"> <form method="get" action="https://publications.waset.org/search"> <div id="custom-search-input"> <div class="input-group"> <i class="fas fa-search"></i> <input type="text" class="search-query" name="q" placeholder="Author, Title, Abstract, Keywords" value=""> <input type="submit" class="btn_search" value="Search"> </div> </div> </form> </div> </div> <div class="row mt-3"> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Commenced</strong> in January 2007</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Frequency:</strong> Monthly</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Edition:</strong> International</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Paper Count:</strong> 33093</div> </div> </div> </div> <div class="card publication-listing mt-3 mb-3"> <h5 class="card-header" style="font-size:.9rem">Digital Content Strategy: Detailed Review of the Key Content Components</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/search?q=Oksana%20Razina">Oksana Razina</a>, <a href="https://publications.waset.org/search?q=Shakeel%20Ahmad"> Shakeel Ahmad</a>, <a href="https://publications.waset.org/search?q=Jessie%20Qun%20Ren"> Jessie Qun Ren</a>, <a href="https://publications.waset.org/search?q=Olufemi%20Isiaq"> Olufemi Isiaq</a> </p> <p class="card-text"><strong>Abstract:</strong></p> <p>The modern life of businesses is categorically reliant on their established position online, where digital (and particularly website) content plays a significant role as the first point of information. Digital content, therefore, becomes essential – from making the first impression through to the building and development of client relationships. Despite a number of valuable papers suggesting a strategic approach when dealing with digital data, other sources often do not view or accept the approach to digital content as a holistic or continuous process. Associations are frequently made with merely a one-off marketing campaign or similar. The challenge is in establishing an agreed definition for the notion of Digital Content Strategy (DCS), which currently does not exist, as it is viewed from an excessive number of angles. A strategic approach to content, nonetheless, is required, both practically and contextually. We, therefore, aimed at attempting to identify the key content components, comprising a DCS, to ensure all the aspects were covered and strategically applied – from the company’s understanding of the content value to the ability to display flexibility of content and advances in technology. This conceptual project evaluated existing literature on the topic of DCS and related aspects, using PRISMA Systematic Review Method, Document Analysis, Inclusion and Exclusion Criteria, Scoping Review, Snow-Balling Technique and Thematic Analysis. The data were collected from academic and statistical sources, government and relevant trade publications. Based on the suggestions from academics and trading sources, related to the issues discussed, we revealed the key actions for content creation and attempted to define the notion of DCS. The major finding of the study presented Key Content Components of DCS and can be considered for implementation in a business retail setting.</p> <iframe src="https://publications.waset.org/10013502.pdf" style="width:100%; height:400px;" frameborder="0"></iframe> <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/search?q=Digital%20content%20strategy" title="Digital content strategy">Digital content strategy</a>, <a href="https://publications.waset.org/search?q=digital%20marketing%20strategy" title=" digital marketing strategy"> digital marketing strategy</a>, <a href="https://publications.waset.org/search?q=key%20content%20components" title=" key content components"> key content components</a>, <a href="https://publications.waset.org/search?q=websites." title=" websites."> websites.</a> </p> <a href="https://publications.waset.org/10013502/digital-content-strategy-detailed-review-of-the-key-content-components" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/10013502/apa" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">APA</a> <a href="https://publications.waset.org/10013502/bibtex" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">BibTeX</a> <a href="https://publications.waset.org/10013502/chicago" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">Chicago</a> <a href="https://publications.waset.org/10013502/endnote" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">EndNote</a> <a href="https://publications.waset.org/10013502/harvard" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">Harvard</a> <a href="https://publications.waset.org/10013502/json" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">JSON</a> <a href="https://publications.waset.org/10013502/mla" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">MLA</a> <a href="https://publications.waset.org/10013502/ris" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">RIS</a> <a href="https://publications.waset.org/10013502/xml" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">XML</a> <a href="https://publications.waset.org/10013502/iso690" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">ISO 690</a> <a href="https://publications.waset.org/10013502.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">214</span> </span> <p class="card-text"><strong>References:</strong></p> <br>[1] Fay, M. and Currier, G., 1994. The rise and fall of the copy point: the changing information content of print advertisements from 1953-1988. European Journal of Marketing, 28(10), 19-31. <br>[2] Huizingh, E.K., 2000. The content and design of web sites: an empirical study. Information and Management, 37(3), 123-134. <br>[3] Liu, C. and Arnett, K.P., 2000. Exploring the factors associated with web site success in the context of electronic commerce. Information and Management, 38(1), 23-33. <br>[4] Ranganathan, C. and Ganapathy, S., 2002. Key dimensions of business-to-consumer web sites. Information & Management, 39(6), 457-465. <br>[5] Ahn, T., Ryu, S. and Han, I., 2007. The impact of web quality and playfulness on user acceptance of online retailing. Information and Management, 44, 263-275. <br>[6] Gregg, D.G. and Walczak, S., 2008. Dressing your online auction business for success: An experiment comparing two eBay businesses. MIS Quarterly, 653-670. <br>[7] Shamdasani, P.N., Mukherjee, A. and Malhotra, N., 2008. Antecedents and Consequences of Service Quality in Consumer Evaluation of Self-Service Internet Technologies. Service Industries Journal, 28(1), 117-138. <br>[8] Hassan, S. and Li, F., 2007. Evaluating the usability and content usefulness of web sites: a benchmarking approach. Journal of Electronic Commerce in Organizations (JECO), 3(2), 46-67. <br>[9] Pegoraro, A., 2006. Using University Websites for Student Recruitment: A Study of Canadian University Home Pages Examining Relationship Marketing Tactics and Website Usability. PhD Dissertation, The University of Nebraska, USA. <br>[10] Krug, S., 2014. Don’t make me think. Revisited: A Common-Sense Approach to Web and (and Mobile) Usability. USA: New Riders. <br>[11] Lindgaard, G., Fernandes, G., Dudek, C. and Brown, J., 2006. Attention web designers: You have 50 milliseconds to make a good first impression!. Behaviour & information technology, 25(2), 115-126. <br>[12] Bailie, R.A. and Urbina, N., 2013. Content Strategy: Connecting the dots between business, brand, and benefits. London: XML Press. <br>[13] Patel, N., 2014. Great Expectations: 47% of Consumers Want a Web Page to Load in Two Seconds or Less. In: Wired: Innovation Insights (New thinking for new era) weblog. 5 June 2014 (accessed 16 September 2022). Available from: http://insights.wired.com/profiles/blogs/47-of-consumers-expect-a-web-page-to-load-in-2-seconds-or-less#axzz4xfc1FhHM. <br>[14] Swatman, P.M., Krueger, C. and Van der Beek, K., 2006. The changing digital content landscape: an evaluation of e-business model development in European online news and music. Internet Research, 16(1), 53-80. <br>[15] Barnes, S.J. and Vidgen, R.T., 2001. An evaluation of cyber-bookshops: the WebQual method. International Journal of Electronic Commerce, 6(1), 11-30. <br>[16] Fogg, B.J., Marshall, J., Laraki, O., Osipovich, A., Varma, C., Fang, N., Paul, J., Rangnekar, A., Shon, J., Swani, P. and Treinen, M., 2001. What makes Web sites credible? A report on a large quantitative study. In Proceedings of the SIGCHI conference on Human factors in computing systems, ACM, March, 61-68. <br>[17] Kim, S. and Stoel, L., 2004. Apparel retailers: Website quality dimensions and satisfaction. Journal of Retailing and Consumer Services, 11(2), 109-117. <br>[18] Park, J., Lennon, S.J. and Stoel, L., 2005. On-line product presentation: Effects on mood, perceived risk, and purchase intention. Psychology and Marketing, 22(9), 695-719. <br>[19] Hasley, J.P. and Gregg, D.G., 2010. An Exploratory Study of Website Information Content. Journal of Theoretical and Applied Electronic Commerce Research, 5(3). <br>[20] Flanagin, A.J. and Metzger, M.J., 2000. Perceptions of Internet information credibility. Journalism & mass communication quarterly, 77(3), 515-540. <br>[21] Fogg, B.J., 2003, April. Prominence-interpretation theory: Explaining how people assess credibility online. In CHI'03 extended abstracts on human factors in computing systems, 722-723. <br>[22] Choi, W. and Stvilia, B., 2015. Web credibility assessment: Conceptualization, operationalization, variability, and models. Journal of the Association for Information Science & Technology, 66(12), 2399-2414. <br>[23] Bhuiyan, M.M., Zhang, A.X., Sehat, C.M. and Mitra, T., 2020. Investigating differences in crowdsourced news credibility assessment: Raters, tasks, and expert criteria. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW2), 1-26. <br>[24] Clayton, M., 2003. Speed-selecting a college. Content Strategy. Student Recruitment. In: The Christian Science Monitor weblog. 7 October 2003 (accessed 11 September 2022). Available from: csmonitor.com/2003/1007/p13s02-lehl.htm. <br>[25] Liu, W., Cao, Y. and Proctor, R.W., 2022. The roles of visual complexity and order in first impressions of webpages: an ERP study of webpage rapid evaluation. International Journal of Human–Computer Interaction, 38(14), 1345-1358. <br>[26] Scarano, G., 2018. Why Retailers Are Under Increasing Pressure to Improve the Brand Experience. Sourcing Journal, New York, 3(15). <br>[27] Kingsnorth, S., 2022. Digital marketing strategy: an integrated approach to online marketing. Kogan Page Publishers. <br>[28] Roll, O. and Pfeiffer, E., 2017. Are your consumers variety seekers? The moderating impact on the effectiveness of free gift promotions vs. price discounts. The International Review of Retail, Distribution and Consumer Research, 27(4), 352-368. <br>[29] Liyang, X., Honglei, Y. and Wang, Z., 2021. Competition in a Variety Seeking Market with Brand Name Awareness. Sage Open, 11(2). <br>[30] Pulizzi, J., 2015. A Marketing Conference: Content Marketing Strategy 2015. In: YouTube weblog. 5 November 2015 (YouTube video with) (accessed 21 August 2022). Available from: https://www.youtube.com/watch?v=0BaSjglvEf8. <br>[31] Gollner, J., 2013. Product Content Strategy. In: Gollner weblog. 11 October 2013 (accessed 18 May 2022). Available from: http://www.gollner.ca/2013/10/. <br>[32] Rowell, J.P., Kessler, G.R. and Berke, R., 1999. Five keys to a web site that’s more than just a pretty face. Medical Marketing and Media, 34 (5), 80-84. <br>[33] Lombardi, G., 2012. Maximizing Your Website's Effectiveness with Great Content. Dental Economics, (June), 102(6), 75. <br>[34] Kozinets, R.V. and Cerone, S., 2014. Between the Suit and the Selfie: Executives' Lessons on the Social "Micro-Celebrity". GfK Marketing Intelligence Review, 6(2), Nov, 21. <br>[35] Meyer, E.A. and Wachter-Boettcher, S., 2016. Design for real life. New York, NY: A Book Apart. <br>[36] Flanzraich, D., 2017. The 'Greatist' Strategy: Derek Flanzraich on Content. Interview with J. Davis. In: American Marketing Association weblog. n/m (accessed 15 August 2022). Available from: https://www.ama.org/publications/MarketingHealthServices/Pages/greatist-content-strategy-derek-flanzraich.aspx. <br>[37] Kissane, E., 2011. The elements of content strategy. New York, NY: A Book Apart. <br>[38] Bell, P., 2001. Content analysis of visual images. Handbook of visual analysis. London: Sage Publications, Inc. <br>[39] Wachter-Boettcher, S., 2012. Future ready content. In: A List Apart weblog. 28 February 2012 (accessed 12 September 2022). Available from: http://alistapart.com/article/future-ready-content. <br>[40] McGrane, K., 2016. UX Content Strategy w/Karen McGrane. Online Conference. Interview by Jose Caballer. 18 March 2016 (accessed 12 September 2022). Available from: https://www. youtube.com/watch?v=tlskof89nUw. <br>[41] Halvorson, K. 2010a. Content Strategy for the Web. 1st ed. California: New Riders. <br>[42] Redish, J.G., 2012. Letting go of the words: Writing web content that works. 2nd ed. Oxford: Morgan Kaufmann. <br>[43] Razina, O., Al-Husban, M., Ross, M. and Ahmad, S., 2019. Digital Content Strategy. Simplicity over Complexity. International Experiences and Initiatives in IT Quality Management: SQM, 27, 39-60. <br>[44] Halvorson, K. and Rach, M., 2012. Content Strategy for the Web. 2nd ed. New Riders: Berkeley, USA, ebook. <br>[45] Stage, F.K. and Manning, K., 2003. Research in the College Context: Approaches and Methods (1st ed.). Abingdon: Routledge. <br>[46] Antman, E.M., Lau, J., Kupelnick, B., Mosteller, F. and Chalmers, T.C., 1992. A comparison of results of meta-analyses of randomized control trials and recommendations of clinical experts: treatments for myocardial infarction. JAMA, 268(2), 240-248. <br>[47] Oxman, A.D. and Guyatt, G.H., 1993. The science of reviewing research. Annals of the New York Academy of Sciences, 703(1), 125-134. <br>[48] Liberati, A., Altman, D.G., Tetzlaff, J., Mulrow, C., Gøtzsche, P.C., Ioannidis, J.P., Clarke, M., Devereaux, P.J., Kleijnen, J. and Moher, D., 2009. The PRISMA Statement for Reporting Systematic Reviews and Meta-Analyses of Studies That Evaluate Health Care Interventions: Explanation and Elaboration. PLoS Medicine, July, 6(7), 1-28. <br>[49] Moher, D., Liberati, A., Tetzlaff, J., Altman, D.G. and PRISMA Group, 2009. Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. Annals of internal medicine, 151(4), 264-269. <br>[50] Bastian, H., Glasziou, P. and Chalmers, I., 2010. Seventy-five trials and eleven systematic reviews a day: how will we ever keep up?. PLoS medicine, 7(9), e1000326, 1-6. <br>[51] Moher, D., Shamseer, L., Clarke, M., Ghersi, D., Liberati, A., Petticrew, M., Shekelle, P., Stewart, L.A. and PRISMA-P Group, 2015. Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement. Systematic Reviews, 4(1), 1-9. <br>[52] Sun, X., Roudi, R., Dai, T., Chen, S., Fan, B., Li, H., Zhou, Y., Zhou, M., Zhu, B., Yin, C. and Li, B., 2019. Immune-related adverse events associated with programmed cell death protein-1 and programmed cell death ligand 1 inhibitors for non-small cell lung cancer: a PRISMA systematic review and meta-analysis. BMC cancer, 19(1), 1-13. <br>[53] O'Dea, R.E., Lagisz, M., Jennions, M.D., Koricheva, J., Noble, D.W., Parker, T.H., Gurevitch, J., Page, M.J., Stewart, G., Moher, D. and Nakagawa, S., 2021. Preferred reporting items for systematic reviews and meta‐analyses in ecology and evolutionary biology: a PRISMA extension. Biological Reviews, 96(5), 1695-1722. <br>[54] Da Silva, D.C.G., da Cunha, M.D.S.B., de Oliveira Santana, A., dos Santos Alves, A.M. and Santos, M.P. 2022. Malnutrition and nutritional deficiencies in children with cerebral palsy: a systematic review and meta-analysis. Public Health, 205, 192-201. <br>[55] Regona, M., Yigitcanlar, T., Xia, B. and Li, R.Y.M., 2022. Opportunities and adoption challenges of AI in the construction industry: A PRISMA review. Journal of Open Innovation: Technology, Market, and Complexity, 8(1), 45-76. <br>[56] Syukri, A., Hatta, M., Amir, M., Rohman, M.S., Mappangara, I., Kaelan, C., Wahyuni, S., Bukhari, A., Junita, A.R., Primaguna, M.R. and Dwiyanti, R., 2022. Doxorubicin induced immune abnormalities and inflammatory responses via HMGB1, HIF1-α and VEGF pathway in progressive of cardiovascular damage. Annals of Medicine and Surgery, 103501. <br>[57] Zhao, Y., Bao, W.W., Yang, B.Y., Liang, J.H., Gui, Z.H., Huang, S., Chen, Y.C., Dong, G.H. and Chen, Y.J., 2022. Association between greenspace and blood pressure: A systematic review and meta-analysis. Science of The Total Environment, 817, 152513. <br>[58] Andersen, R. and Batova, T., 2015. The Current State of Component Content Management: An Integrative Literature Review. IEE Transactions on Professional Communication, 58(3), 247. <br>[59] Davie, G. and Wyatt, D., 2021. Document Analysis. In: S. ENGLER and M. STAUSBERG, ed. The Routledge Handbook of Research Methods in the Study of Religion’, 2nd ed. Abingdon-on-Thames: Routledge (Chapter 2.9, 11 pages). <br>[60] Zahedi, M., Shahin, M. and Babar, M.A., 2016. A systematic review of knowledge sharing challenges and practices in global software development. International Journal of Information Management, 36(6), 995. <br>[61] Budgen, D., Turner, M., Brereton, P. and Kitchenham, B.A., 2008. Using mapping studies in software engineering. In Proceedings of PPIG, 8, September, 195-204. Lancaster University. <br>[62] Boyatzis, R.E., 1998. Transforming qualitative information: Thematic analysis and code development. London: Sage Publications. <br>[63] Braun, V. and Clarke, V., 2006. Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77-101. <br>[64] Gilmore, J.H. and Pine, B.J., 2007. Authenticity: What Consumers Really Want. Boston MA: Harvard Business School Press. <br>[65] Piercy, N.F., 2016. Market-led strategic change: Transforming the process of going to market. 5th ed., London: Routledge. <br>[66] Fishback, G., 2019. Demographic targeting: How different generations use mobile apps. In: MarketingDive weblog. 30 April 2019 (accessed 13 September 2022). Available from: https://www.marketingdive.com/ news/demographic-targeting-how-different-generations-use-mobile-apps/553572/. <br>[67] Google, 2017. Generation Z_ A look inside its mobile-first mindset of teens. In: Think with google weblog. March 2017 (accessed 12 September 2022). Available from: https://storage.googleapis.com/think/docs/Gen Z_Insights_All_teens.pdf. <br>[68] Cisco 2020a. Connecting with Generation Z. Financial institutions that successfully target Gen Z could win big. White paper. (accessed 13 September 2022). Available from: https://www.cisco.com/c/dam/en_us/ solutions/industries/resources/fsi/cisco-genz-white-paper.pdf. <br>[69] Gollner, J., 2010. Get Smart: Architecting Content for Maximum Value. eContent, 33(10), 18. <br>[70] Pendell, K.D and Bowman, M.S., 2012. Usability Study of a Library’s Mobile Website: An Example from Portland State University. Usability Study of a Library’s Mobile Website, 6, 45-62. <br>[71] Budikova, J., 2014. How digital trends are changing the marketing landscape. Discussion. Central European Business Review, 3(2), 57-58. <br>[72] Taylor, G., 2014. B2B Content Preferences Survey: Buyers Want Short, Visual, Mobile-Optimized Content. In: DEMAND GEN Report weblog. 11 June 2014 (accessed 14 September 2022). Available from: http://www.demandgenreport.com/industry-topics/content-strategies/2746-b2b-content-preferences-survey-buyers-want-short-visual-mobile-optimized-content.html. <br>[73] Cisco 2020b. Cisco Annual Internet Report (2018-2023). Report. White Paper. 9 March 2020 (accessed 11 September 2022). Available from: https://www.cisco.com/c/en/us/solutions/collateral/executive-perspectives/annual-internet-report/white-paper-c11-741490.pdf. <br>[74] Marcotte, E., 2011. Responsive Web Design. New York, NY: A Book Apart. <br>[75] Wroblewski, L., 2011. Mobile First. New York, NY: A Book Apart. <br>[76] Rathi, D. and Given, L.M., 2011. Designing digital marketplaces for competitive advantage. In M. Cruz-Cunha, & J. Varajão (Eds.), E-Business issues, challenges and opportunities for SMEs: Driving competitiveness (pp. 1-19). Hershey, PA: Business Science Reference, IGI Global Publishing. <br>[77] Seadle, M., 2006. Content Management Systems. Library Hi Tech, 24(1), 5-7. <br>[78] Coombs, K., 2008. Navigating Content Management. Library Journal, 133, 24. <br>[79] Black, E.L., 2011. Selecting a Web Content Management System for an Academic Library Website. Information Technology and Libraries, 30(4), 185-189. <br>[80] Rosenfeld, L. and Morville, P., 2006. Information architecture for the world wide web, 3rd ed. Cambridge: O’Reilly. <br>[81] Garrett, J.J., 2010. The elements of user experience, 2nd ed. Berkeley, CA: New Riders Publishing. <br>[82] Ruzza, M., Tiozzo, B., Mantovani, C., D’Este, F. and Ravarotto, L., 2017. Designing the information architecture of a complex website: A strategy based on news content and faceted classification. International Journal of Information Management, 37, 166-176. <br>[83] Rockley, A., Kostur, P. and Manning, S., 2003. Managing Enterprise Content: A Unified Content Strategy. London: New Riders. <br>[84] Morville, P. and Rosenfeld, L., 2006. Information architecture for the World Wide Web, 3rd ed. Sebastopol, CA: O'Reilly. <br>[85] Evernden, R. and Evernden, E., 2003. Information first: Integrating knowledge and information architecture for business advantage. Oxford: Butterworth-Heinemann. <br>[86] Elling, S., Lentz, L. and De Jong, M.D., 2012. Users’ abilities to review Web site pages. Journal of business and technical communication, 26(2), 171-201. <br>[87] Roy, D., 2014. Website analysis as a tool for task-based language learning and higher order thinking in an EFL context. Computer Assisted Language Learning, 27(5), 395-421. <br>[88] Roy, D. and Crabbe, S., 2015. Website analysis in an EFL context: content comprehension, perceptions on web usability and awareness of reading strategies. ReCALL, 27(2), May, 131-155. <br>[89] Shelstad, M., 2005. Content matters: analysis of a website redesign. OCLC Systems & Services: International digital library perspectives, 21(3), 209-225. <br>[90] Miller, R., 2008. How much is Your Content Worth? EContent, 31(2), 38-42. <br>[91] Kastner, M. and Stangl, B., 2012. Mapping segments accessing user-generated content and website applications in a joint space. International Journal of Culture, Tourism and Hospitality Research, 6(4), 389-404. <br>[92] Messmer, E., 2013. ‘Content spoofing’ a major website vulnerability, study finds. In: Network World weblog. 2 May 2013 (accessed 14 September 2022). Available from: http://www.networkworld.com/article/ 2165851/security/-content-spoofing--a-major-website-vulnerability--study-finds.html. <br>[93] Kittle, B. and Ciba, D., 1999. Relationship marketing in higher education via the World Wide Web: a study of home pages examining student retention strategies. In Proceedings of the 1998 Symposium for the Marketing of Higher Education. American Marketing Association, Chicago, 165-175. <br>[94] Chaffey, D., Ellis-Chadwick, F., Mayer, R. and Johnston, K., 2000. Internet marketing. Edinburgh: Pearson Education. <br>[95] Agrawal, V., Arjona, L.D. and Lemmens, R., 2001. E-performance: The path to rational exuberance. The McKinsey Quarterly. Academic OneFile, Winter, 31. <br>[96] Marcus, J., 2004. Amazonia. Five Years at the Epicentre of the Dot-com Juggernaut. New York, NY: The New Press. <br>[97] Andrykovich, K., Wisniewski, E. and Swift, M.S., 2014. How a Google Grant and Google Analytics Improved a Website: A Case Example of a University’s Arbitration and Mediation Website Used by Students, Business and the Public. International Journal of Business Administration, 5(4). <br>[98] Moral, P., Gonzalez, P. and Plaza, B., 2014. Methodologies for monitoring website performance: Assessing the effectiveness of AdWords campaigns on a tourist SME website. Online Information Review, 38(4), 588-575. <br>[99] Rancati, E. and Gordini, N., 2014. Content Marketing Metrics: Theoretical Aspects and Empirical Evidence. European Scientific Journal, ESJ, 10(34), 1857-7881. <br>[100] Halvorson, K., 2010b. Intentional Communication: Expanding our Definition of User Experience Design. Interactions, 17(3), 75-77. <br>[101] Handley, A. and Chapman, C.C., 2010. Content rules: How to create killer blogs, podcasts, videos, ebooks, webinars (and more) that engage customers and ignite your business, 5. John Wiley & Sons. <br>[102] Lieb, R., 2011. Content Marketing: think like a publisher. How to use content to market online and in social media. Indianapolis: Que Publishing. <br>[103] Rose, R. and Pulizzi, J., 2011. Managing Content Marketing. The real-world guide for creating passionate subscribers to your brands. Cleveland: CMI Books. <br>[104] Jefferson, S. and Tanton, S., 2013. Valuable Content Marketing. How to make quality content the key of your business success. London: Kogan Page. <br>[105] McGrane, K., 2014. Content in a Zombie Apocalypse. Presentation. In: BBC News Labs weblog. 18 August 2014 (accessed 12 September 2022). Available from: https://karenmcgrane.com/category/content-strategy/. <br>[106] McGrane, K., 2012a. Adapting ourselves to adaptive content (video, slides, and transcript, oh my!). In: Karen McGrane weblog. 4 September 2012 (accessed 13 September 2022). Available from: http://karenmcgrane.com/2012/09/04/adapting-ourselves-to-adaptive-content-video-slides-and-transcript-oh-my. <br>[107] Plotnik, A., 1982. The elements of editing: a modern guide for editors and journalists. New York: Macmillan. <br>[108] Webcredible, 2014. Higher Education Report 2014. University websites: making the grade? An investigation into the level and importance of user experience for UK universities. Webcredible. <br>[109] Mayhew, D.J., 1999, The usability engineering lifecycle. In CHI'99 Extended Abstracts on Human Factors in Computing Systems, ACM, 5, 147-148. <br>[110] Wangenheim, F.V., 2005. Postswitching negative word of mouth. Journal of Service Research, 8, 67-78. <br>[111] Shitkova, M., Holler, J., Heide, T., Clever, N. and Becker, J., 2015. Towards Usability Guidelines for Mobile Websites and Applications. Business Information Systems (Wirtschaftsinformatik), 1603-1617. <br>[112] Aldekhail, M., 2016. Application and Significance of Web Usage Mining in the 21st Century: A Literature Review. International Journal of Computer Theory and Engineering, 8(1), 41-47. <br>[113] Vera, F., Sanchez, J.A. and Cervantes, O., 2016. Enhancing User Experience in Points of Interest with Augmented Reality. International Journal of Computer Theory and Engineering, 8(6), 450-457. <br>[114] Ferne, T., 2018. Part 2: Prototyping formats for news and Generation Z. BBC News Labs. In: BBC News Labs weblog. 18 July 2018 (accessed 12 September 2022). Available from: https://medium.com/bbc-news-labs/beyond-800-words-prototyping-new-story-formats-for-news-e3102e783b5f. <br>[115] Jung-Hwan, K., Kim, M., Park, M. and Yoo, J., 2021. How interactivity and vividness influence consumer virtual reality shopping experience: the mediating role of telepresence: An International Journal. Journal of Research in Interactive Marketing, 15(3), 502-525. <br>[116] Grand View Research, 2017. Virtual reality market size, share and trends analysis report by device, by technology, by component, by application (aerospace and defense, commercial, consumer electronics, industrial and medical), by region, and segment forecasts, 2018-2025. In: Grand View Research weblog. 2017 (accessed 13 September 2022). Available from: https://www.grandviewresearch.com/industry-analysis/virtual-reality-vr-market. <br>[117] Alsop, T., 2022. Statista: Virtual reality (VR) – statistics and facts. 11 August 2022 (accessed 12 September 2022). Available from: https://www.statista.com/topics/2532/virtual-reality-vr/. <br>[118] Grand View Research, 2021. Virtual Reality Market Size, Share & Trends Analysis Report By Technology (Semi & Fully Immersive, Non-immersive), By Device (HMD, GTD, PDW), By Component (Hardware, Software), By Application, By Region, And Segment Forecasts, 2022 – 2030. Market Analysis Report. Report ID: GVR-1-68038-831-2. In: Grand View Research weblog. 2021 (accessed 13 September 2022). Available from: https://www.grandviewresearch.com/industry-analysis/virtual-reality-vr-market. <br>[119] Martınez-Navarro, J., Bigne, E., Guixeres, J. and Alcaniz, M., 2019. The influence of virtual reality in e-commerce. Journal of Business Research, 100, 475-482. <br>[120] Peukert, C., Pfeiffer, J., Meißner, M., Pfeiffer, T. and Weinhardt, C., 2019. Shopping in virtual reality stores: the influence of immersion on system adoption. Journal of Management Information Systems, 36(3), 755-788. <br>[121] Wang, C.L., 2021. New frontiers and future directions in interactive marketing: inaugural Editorial. Journal of Research in Interactive Marketing, 15(1), 1-9. <br>[122] Tractinsky, N., Cokhavi, A., Kirschenbaum, M. and Sharfi, T., 2006. Evaluating the consistency of immediate aesthetic perceptions of web pages. International journal of human-computer studies, 64(11), 1071-1083. <br>[123] Guo, F., Wang, X-S., Shao, H., Wang, X.-R. and Liu, W.-L., 2020. How User’s First Impression Forms on Mobile user Interface?: An ERPs Study. International Journal of Human–Computer Interaction, 36(9), 870-880. <br>[124] McGee, J., 2015. Breakpoint: The Changing Marketplace for Higher Education. Baltimore (MC/USA): Johns Hopkins University Press. <br>[125] Cao, Y., Proctor, R.W., Ding, Y., Duffy, V.G., Zhang, Y. and Zhang, X., 2021. Influences of Color Salience and Location of Website Links on User Performance and Affective Experience with a Mobile Web Directory. International Journal of Human-Computer Interaction, 37(6), 547-559. <br>[126] McGrane, K., 2015. Going responsive. New York, NY: A Book Apart. <br>[127] Pulizzi, J., 2014. Epic Content Marketing. How to tell a different story, break through the clutter, and win more customers by marketing less. London: McGraw Hill Education. <br>[128] Zhang, P. and Von Dran, G.M., 2001. User Expectations and Rankings of Quality Factors in Different Web Site Domains. International Journal of Electronic Commerce, 6(2), 9-33. <br>[129] Zhang, P., Von Dran, G.M., Blake, P. and Pipithsuksunt, V., 2001. Important design features in different website domains. e-Service Journal, 1, 77-91. <br>[130] Muylle, S., Moenaertb, R. and Despontin, M., 2004. The conceptualization and empirical validation of website user satisfaction. Information & Management, 41(5), 543-560. <br>[131] Dholakia, U.M. and Rego, L.L., 1998. What makes commercial web pages popular? European Journal of Marketing, 32(7,8), 724-736. <br>[132] Diamond, S., 2016. Content Marketing for Dummies. Hoboken, New Jersey: John Wiley & Sons, Inc. <br>[133] Manic, M., 2015. Marketing engagement through visual content. Bulletin of the Transilvania University of Brasov. Economic Sciences, Series V, 8(2), 89-94. <br>[134] Cai, S. and Xu, Y., 2006. Effects of outcome, process and shopping enjoyment on online consumer behaviour. Electronic Commerce Research and Applications, 5(4), 272-281. <br>[135] Webcredible, 2013. Higher Education Report 2013. University websites: making the grade? An investigation into the level and importance of user experience for UK universities. Webcredible. <br>[136] Bridge, E., 2018. Developing a Research Based Rich Media Strategy to Recruit Students. Associate Director of Marketing Communications, University of Bradford. In: Higher Education Marketing Conference, London, UK, 17 April 2018, Proceedings. The video mentioned: https://www.youtube.com/watch?v=YtoG94nYLUk. <br>[137] Smalley, K., 2018. Case study: Transforming Higher Education Marketing by Telling Stories. Head of Marketing and Campaigns, University of Reading. In: Higher Education Marketing Conference, London, UK, 17 April 2018, Proceedings. https://highereducationmarketing.co.uk/agenda/. <br>[138] Halvorson, K., 2008. The Discipline of Content Strategy. Issue 274. In: A List Apart weblog. 16 December 2008 (accessed 12 September 2022). Available from: https://alistapart.com/article/thedisciplineofcontent strategy. <br>[139] Pulizzi, J. and Barrett, N., 2009. Get content. Get customers. New York, NY: McGraw Hill. <br>[140] Pulizzi, J., 2016. The History of Content Marketing (Updated Infographic). Content Marketing Institute. In: Content Marketing Institute (CMI) weblog. 1 July 2016 (accessed 12 September 2022). Available from: http://contentmarketinginstitute.com/2016/07/history-content-marketing/. <br>[141] Anderson, M. and Jiang, J., 2018. Teens, social media & technology. In: Pew Internet weblog. 31 May 2018 (accessed 12 September 2022). Available from: http://www.pewinternet.org/2018/05/31/teens-social-media-technology-2018/. <br>[142] Curtis, B.L., Ashford, R.D., Magnuson, K.I. and Ryan-Pettes, S.R., 2019. Comparison of Smartphone Ownership, Social Media Use, and Willingness to Use Digital Interventions Between Generation Z and Millennials in the Treatment of Substance Use: Cross-Sectional Questionnaire Study. Journal of Medical Internet Research, 21(4), e13050, 1-15. <br>[143] Vogels, E.A., Gelles-Watnick, R. and Massarat, N., 2022. Pew Research Center: Teens, Social Media and Technology 10 August 2022 (accessed 12 September 2022). Available from: https://www.pewresearch.org/ internet/2022/08/10/teens-social-media-and-technology-2022/. <br>[144] Perrin, A. and Jiang, J., 2018. About a quarter of US adults say they are 'almost constantly' online. Pew Research Center: Internet & Technology. In: Pew Internet weblog. 14 March 2018 (accessed 12 September 2022). Available from: http://www.pewresearch.org/fact-tank/2018/03/14/. <br>[145] Amsbary, J.H. and Powell, L., 2003. Factors Influencing Evaluations of Web Site Information. Psychological Reports, 93(1), 191-198. </div> </div> </div> </main> <footer> <div id="infolinks" class="pt-3 pb-2"> <div class="container"> <div style="background-color:#f5f5f5;" class="p-3"> <div class="row"> <div class="col-md-2"> <ul class="list-unstyled"> About <li><a href="https://waset.org/page/support">About Us</a></li> <li><a href="https://waset.org/page/support#legal-information">Legal</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/WASET-16th-foundational-anniversary.pdf">WASET celebrates its 16th foundational anniversary</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Account <li><a href="https://waset.org/profile">My Account</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Explore <li><a href="https://waset.org/disciplines">Disciplines</a></li> <li><a href="https://waset.org/conferences">Conferences</a></li> <li><a href="https://waset.org/conference-programs">Conference Program</a></li> <li><a href="https://waset.org/committees">Committees</a></li> <li><a href="https://publications.waset.org">Publications</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Research <li><a href="https://publications.waset.org/abstracts">Abstracts</a></li> <li><a href="https://publications.waset.org">Periodicals</a></li> <li><a href="https://publications.waset.org/archive">Archive</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Open Science <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Science-Philosophy.pdf">Open Science Philosophy</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Science-Award.pdf">Open Science Award</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Society-Open-Science-and-Open-Innovation.pdf">Open Innovation</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Postdoctoral-Fellowship-Award.pdf">Postdoctoral Fellowship Award</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Scholarly-Research-Review.pdf">Scholarly Research Review</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Support <li><a href="https://waset.org/page/support">Support</a></li> <li><a href="https://waset.org/profile/messages/create">Contact Us</a></li> <li><a href="https://waset.org/profile/messages/create">Report Abuse</a></li> </ul> </div> </div> </div> </div> </div> <div class="container text-center"> <hr style="margin-top:0;margin-bottom:.3rem;"> <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank" class="text-muted small">Creative Commons Attribution 4.0 International License</a> <div id="copy" class="mt-2">© 2024 World Academy of Science, Engineering and Technology</div> </div> </footer> <a href="javascript:" id="return-to-top"><i class="fas fa-arrow-up"></i></a> <div class="modal" id="modal-template"> <div class="modal-dialog"> <div class="modal-content"> <div class="row m-0 mt-1"> <div class="col-md-12"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> </div> <div class="modal-body"></div> </div> </div> </div> <script src="https://cdn.waset.org/static/plugins/jquery-3.3.1.min.js"></script> <script src="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/js/bootstrap.bundle.min.js"></script> <script src="https://cdn.waset.org/static/js/site.js?v=150220211556"></script> <script> jQuery(document).ready(function() { /*jQuery.get("https://publications.waset.org/xhr/user-menu", function (response) { jQuery('#mainNavMenu').append(response); });*/ jQuery.get({ url: "https://publications.waset.org/xhr/user-menu", cache: false }).then(function(response){ jQuery('#mainNavMenu').append(response); }); }); </script> </body> </html>