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class="campl-page-title"> Institute of Continuing Education (ICE) </p> </div> </div> <div class="campl-column4"> <div class="campl-content-container"> <div class="region region-right-header"> <div class="ice-hp-search-container"><div id="block-ice-hp-search-hpsearch" class="block block-ice-hp-search"> <div> <form action="/student-support" method="post" id="ice-hp-search-form" accept-charset="UTF-8"><div><input type="hidden" name="form_build_id" value="form-YlOKx_Gts7dk-FGpvVkQgXmcoTeMRBdH2ol8arhGynk" /> <input type="hidden" name="form_id" value="ice_hp_search_form" /> <div class="form-item form-type-textfield form-item-freetext"> <label for="edit-freetext">Search our courses </label> <input class="ice-hp-search-text form-text" type="text" id="edit-freetext" name="freetext" value="" size="20" maxlength="128" /> </div> <input class="ice-hp-search-submit form-submit" type="submit" id="edit-submit" name="op" value="Search" /></div></form> </div> </div> </div><div 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href="https://www.ice.cam.ac.uk/centre-better-futures-programme" title="">Cambridge Better Futures Programme</a></li> <li class="expanded menu-mlid-2557"><a href="/courses/short-courses-madingley-hall">Weekend Courses</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2557"><a href="/courses/short-courses-madingley-hall">Weekend Courses overview</a></li> <li class="leaf menu-mlid-44392"><a href="/courses/short-courses-madingley-hall/our-students">Student stories</a></li> <li class="last leaf menu-mlid-58651"><a href="/courses/short-courses-madingley-hall/booking-terms-and-conditions">Booking terms and conditions</a></li> </ul></li> <li class="expanded menu-mlid-58681"><a href="/courses/international-summer-programmes">International Summer Programme</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-58681"><a href="/courses/international-summer-programmes">International Summer Programme overview</a></li> <li class="leaf menu-mlid-67181"><a href="/courses/international-summer-programmes/century-student-stories" title="A century of student stories">Student stories</a></li> <li class="leaf menu-mlid-61261"><a href="/courses/international-summer-programmes/evaluation-and-academic-credit">Evaluation and academic credit</a></li> <li class="leaf menu-mlid-61221"><a href="/courses/international-summer-programmes/summer-programme-english-language-requirements">Language requirements</a></li> <li class="leaf menu-mlid-62171"><a href="/courses/international-summer-programmes/100-patrons-100th-anniversary-international-summer-programme" title="Make a Donation">Make a Donation</a></li> <li class="last leaf menu-mlid-58691"><a href="/courses/international-summer-programmes/university-cambridge-summer-programme-register-your-interest">Register your interest</a></li> </ul></li> <li class="leaf menu-mlid-68301"><a href="/creative-writing-retreats">Creative Writing Retreats</a></li> <li class="last 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href="https://www.ice.cam.ac.uk/external-funding" title="External Funding">External Funding</a></li> <li class="last leaf menu-mlid-67331"><a href="https://www.ice.cam.ac.uk/ways-pay" title="Ways to Pay">How to Pay</a></li> </ul></li> <li class="expanded menu-mlid-531"><a href="/info-for-applicants" title="">Information for Students</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-531"><a href="/info-for-applicants" title="">Information for Students overview</a></li> <li class="leaf menu-mlid-34692"><a href="/student-login">Student login and resources</a></li> <li class="leaf menu-mlid-68321"><a href="https://www.ice.cam.ac.uk/earn-your-digital-badge-accredible" title="">Earn your digital badge with Accredible</a></li> <li class="last leaf menu-mlid-68381"><a href="https://www.ice.cam.ac.uk/student-support" title="">Student Support</a></li> </ul></li> <li class="expanded menu-mlid-2684"><a href="/events" title="">Events</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2684"><a href="/events" title="">Events overview</a></li> <li class="expanded menu-mlid-2560"><a href="/events/open-daysweeks">Open Days/Weeks</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2560"><a href="/events/open-daysweeks">Open Days/Weeks overview</a></li> <li class="leaf menu-mlid-68391"><a href="/masters-open-week-2024">Masters Open Week 2024</a></li> <li class="leaf menu-mlid-67371"><a href="https://www.ice.cam.ac.uk/stem-open-week-2024" title="">Medical Open Week 2025</a></li> <li class="leaf menu-mlid-67361"><a href="https://www.ice.cam.ac.uk/postgraduate-open-day-2024" title="">Postgraduate Open Day 2024 (Past)</a></li> <li class="last leaf menu-mlid-67411"><a href="https://www.ice.cam.ac.uk/events/open-daysweeks/undergraduate-open-day-2024" title="">Undergraduate Open Day 2024 (Past)</a></li> </ul></li> <li class="leaf menu-mlid-3395"><a href="/events/lectures">Lectures and Talks</a></li> <li class="leaf menu-mlid-2563"><a href="/events/cultural-events">Cultural events</a></li> <li class="leaf menu-mlid-68351"><a href="https://www.ice.cam.ac.uk/your-own-words-open-mic" title="">In Your Own Words: Open Mic</a></li> <li class="leaf menu-mlid-68311"><a href="https://www.ice.cam.ac.uk/in-conversation-with" title="">In Conversation with...</a></li> <li class="last leaf menu-mlid-67421"><a href="https://www.ice.cam.ac.uk/events/international-events" title="">International Events</a></li> </ul></li> <li class="last expanded menu-mlid-529"><a href="/about-us" title="">About Us</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-529"><a href="/about-us" title="">About Us overview</a></li> <li class="leaf menu-mlid-58521"><a href="/about-us/our-mission">Our Mission</a></li> <li class="leaf menu-mlid-61311"><a href="/150years">Our anniversary</a></li> <li class="expanded menu-mlid-1799"><a href="/about-us/staff-profiles/academic-staff" title="">Staff profiles</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first leaf menu-mlid-1800"><a href="/about-us/staff-profiles/academic-staff">Academic staff</a></li> <li class="leaf menu-mlid-1801"><a href="/about-us/staff-profiles/administrative-staff">Administrative staff</a></li> <li class="last leaf menu-mlid-1806"><a href="/about-us/staff-profiles/tutor-a-z">Tutor A-Z</a></li> </ul></li> <li class="expanded menu-mlid-2798"><a href="/about-us/student-stories">Student stories</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-2798"><a href="/about-us/student-stories">Student stories overview</a></li> <li class="leaf menu-mlid-58661"><a href="/about-us/student-stories/advanced-diploma">Advanced Diploma</a></li> <li class="leaf menu-mlid-13742"><a href="/about-us/student-stories/archaeology-and-landscape-history">Archaeology and Landscape History</a></li> <li class="leaf menu-mlid-58411"><a href="/about-us/student-stories/architecture">Architecture</a></li> <li class="leaf menu-mlid-38972"><a href="/about-us/student-stories/biological-sciences">Biological Sciences</a></li> <li class="leaf menu-mlid-67191"><a href="/about-us/student-stories/classical-studies">Classical Studies</a></li> <li class="leaf menu-mlid-7812"><a href="/why-cambridge/student-stories/creative-writing">Creative Writing</a></li> <li class="leaf menu-mlid-7752"><a href="/why-cambridge/student-stories/education-studies-teaching">Education Studies and Teaching</a></li> <li class="leaf menu-mlid-58641"><a href="/about-us/student-stories/english-literature">English Literature</a></li> <li class="leaf menu-mlid-7832"><a href="/about-us/student-stories/history">History</a></li> <li class="leaf menu-mlid-7802"><a href="/why-cambridge/student-stories/coaching">Leadership and Coaching</a></li> <li class="leaf menu-mlid-44382"><a href="/about-us/student-stories/medicine-and-health-sciences">Medicine and Health Sciences</a></li> <li class="leaf menu-mlid-44402"><a href="/about-us/student-stories/online-courses">Online courses</a></li> <li class="leaf menu-mlid-7842"><a href="/why-cambridge/student-stories/philosophy">Philosophy, Ethics and Religion</a></li> <li class="leaf menu-mlid-7822"><a href="/why-cambridge/student-stories/international-development">Politics and International Studies</a></li> <li class="leaf menu-mlid-39002"><a href="/about-us/student-stories/visual-culture">Visual Culture</a></li> <li class="last leaf menu-mlid-7862"><a href="/why-cambridge/student-stories/tell-us-your-student-story">Tell us your student story!</a></li> </ul></li> <li class="expanded menu-mlid-2210"><a href="/about-us/news">News</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-2210"><a href="/about-us/news">News overview</a></li> </ul></li> <li class="expanded menu-mlid-525"><a href="/about-us/madingley-hall">Madingley Hall</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first last collapsed menu-mlid-525"><a href="/about-us/madingley-hall">Madingley Hall overview</a></li> </ul></li> <li class="leaf menu-mlid-7742"><a href="/about-us/make-donation">Make a donation</a></li> <li class="leaf menu-mlid-68331"><a href="https://www.ice.cam.ac.uk/earn-your-digital-badge-accredible" title="">Digital Credentials </a></li> <li class="expanded menu-mlid-17022"><a href="/centre-creative-writing">Centre for Creative Writing</a><ul class="campl-unstyled-list local-dropdown-menu"><li class="first collapsed menu-mlid-17022"><a href="/centre-creative-writing">Centre for Creative Writing overview</a></li> <li class="leaf menu-mlid-17042"><a href="/centre-creative-writing/courses-centre-creative-writing">Courses</a></li> <li class="leaf menu-mlid-55842"><a href="/centre-creative-writing/creative-writing-mentoring">Creative Writing Mentoring</a></li> <li class="leaf menu-mlid-17032"><a href="/centre-creative-writing/people-centre-creative-writing">People</a></li> <li class="leaf menu-mlid-44302"><a href="/centre-creative-writing/podcasts">Podcasts</a></li> <li class="leaf menu-mlid-44312"><a href="/centre-creative-writing/videos">Videos</a></li> <li class="leaf menu-mlid-17062"><a href="/bbcshortstory">BBC Short Story Awards</a></li> <li class="leaf menu-mlid-44352"><a href="/centre-creative-writing/latest-news">Latest News</a></li> <li class="last leaf menu-mlid-17052"><a href="/about-us/university-cambridge-centre-creative-writing/contact-centre-creative-writing">Contact us</a></li> </ul></li> <li class="leaf menu-mlid-31162"><a href="/about-us/contact-us">Contact Us</a></li> <li class="leaf menu-mlid-61301"><a href="/about-us/how-find-us-0">How to find us</a></li> <li class="last leaf menu-mlid-58511"><a href="/about-us/directors-welcome">The Director's Welcome</a></li> </ul></li> </ul></div></div></div> </div> </div> </div> </div> </div> <div class="campl-row campl-page-header"> <div class="campl-wrap clearfix campl-page-sub-title campl-recessed-sub-title"> <div class="campl-column3 campl-spacing-column">   </div> <div class="campl-column9"> <div class="campl-content-container clearfix contextual-links-region"> <h1 class="campl-sub-title">Student Support </h1> </div> </div> </div> </div> <div class="campl-row campl-content campl-recessed-content"> <div class="campl-wrap clearfix"> <div class="campl-column3"> <div class="campl-tertiary-navigation"> <div class="region region-left-navigation"> <div id="block-menu-block-2" class="block block-menu-block"> <div> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-1"> <div class="campl-tertiary-navigation-structure"><ul class="campl-unstyled-list campl-vertical-breadcrumb"><li class="first leaf menu-mlid-1808"><a href="/homepage">Institute of Continuing Education (ICE)<span class="campl-vertical-breadcrumb-indicator"></span></a></li></ul><ul class="campl-unstyled-list campl-vertical-breadcrumb-navigation"><li class="expanded menu-mlid-2546"><a href="/courses/search" title="">Courses</a></li> <li class="expanded menu-mlid-33002"><a href="/financial-support-overview-0" title="Financial Support section">Financial Support</a></li> <li class="expanded menu-mlid-531"><a href="/info-for-applicants" title="">Information for Students</a></li> <li class="expanded menu-mlid-2684"><a href="/events" title="">Events</a></li> <li class="last expanded menu-mlid-529"><a href="/about-us" title="">About Us</a></li> </ul></div></div> </div> </div> </div> </div> </div> <div class="campl-column6 campl-main-content" id="page-content"> <div class=""> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div> <div id="node-270961" class="node node-page clearfix"> <div class="field field-name-field-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="campl-scale-with-grid" src="https://www.ice.cam.ac.uk/sites/www.ice.cam.ac.uk/files/styles/leading/public/wellbring.png?itok=schi7E3_" alt="" /></div></div></div> <div class="content campl-content-container"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><h3>Students with disabilities or medical conditions</h3> <h3>Provision for disabled students</h3> <p>We welcome learners of all backgrounds and abilities at the Institute of Continuing Education (ICE), and for this reason we have robust learning support in place for any student who needs it.</p> <p>We are committed to providing students with disabilities or medical conditions equal opportunities and access in their chosen course of study. We recognise the importance of an individualised approach when considering reasonable adjustments and are committed to working towards removing barriers including instructional, physical, and social ones that our students may face.聽We are also committed to developing an inclusive learning and teaching environment for all students and will seek to make reasonable adjustments where possible in order to enable disabled students to reach their full potential whilst studying with us. We make every effort both to anticipate and to make reasonable adjustments to meet the requirements of disabled students and those with additional requirements.</p> <p>Our approach is aligned to the requirements of the Equality Act 2010 which makes it unlawful for educational institutions to discriminate against disabled students in relation to teaching, assessment and access to information. The Act defines disability widely, covering physical, mobility, visual or hearing impairments, medical conditions or mental health difficulties, and specific learning difficulties such as dyslexia and dyspraxia.</p> <p>Listed below are contact details for those providing support depending on your level of study:</p> <h3>MSt (award-bearing, matriculated) students / apprentices</h3> <p>Your support is provided by the Accessibility & Disability Resource Centre (ADRC) and they can be contacted via email at <a href="mailto:disability@admin.cam.ac.uk" target="_blank" title="mailto:disability@admin.cam.ac.uk" rel="nofollow">disability@admin.cam.ac.uk</a> or phone via +44 (0)1223 332301.</p> <p>If not already done so, then please complete their online <a href="https://www.disability.admin.cam.ac.uk/student-information-form" target="_blank" title="https://www.disability.admin.cam.ac.uk/student-information-form" rel="nofollow">Student Information Form</a> as soon as possible. If you are able to, please upload your evidence (written in English) within the <a href="https://www.disability.admin.cam.ac.uk/student-information-form" target="_blank" title="https://www.disability.admin.cam.ac.uk/student-information-form" rel="nofollow">Student Information Form</a> where prompted. The following links to guidance on <a href="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" target="_blank" title="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" rel="nofollow">medical evidence</a> or <a href="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" target="_blank" title="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" rel="nofollow">diagnostic evidence</a> will help to answer any questions you may have.</p> <h3>Undergraduate / Postgraduate (award-bearing, non-matriculated) students</h3> <p>Your support is provided by the ADRC Non-Matriculated Support team, and they can be contacted via email at <a href="mailto:adrc.nms@admin.cam.ac.uk" target="_blank" title="mailto:adrc.nms@admin.cam.ac.uk" rel="nofollow">adrc.nms@admin.cam.ac.uk</a>. Alternatively, you can view their website for further information:聽<a href="https://www.disability.admin.cam.ac.uk/non-matriculated-students" target="_blank" title="https://www.disability.admin.cam.ac.uk/non-matriculated-students" rel="nofollow">https://www.disability.admin.cam.ac.uk/non-matriculated-students</a></p> <p>If not already done so, then please complete their online <a href="https://www.disability.admin.cam.ac.uk/student-information-form" target="_blank" title="https://www.disability.admin.cam.ac.uk/student-information-form" rel="nofollow">Student Information Form</a> as soon as possible. If you are able to, please upload your evidence (written in English) within the <a href="https://www.disability.admin.cam.ac.uk/student-information-form" target="_blank" title="https://www.disability.admin.cam.ac.uk/student-information-form" rel="nofollow">Student Information Form</a> where prompted. The following links to guidance on <a href="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" target="_blank" title="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" rel="nofollow">medical evidence</a> or <a href="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" target="_blank" title="https://www.disability.admin.cam.ac.uk/how-get-support/evidence-your-diagnosis" rel="nofollow">diagnostic evidence</a> will help to answer any questions you may have.</p> <h3>Modular CPPD/Credit Courses, Online Courses, Weekend Courses, International Summer Programmes (non-award-bearing, non-matriculated) students</h3> <p>Your support is provided by the Student Support team at ICE who can be contacted via <a href="mailto:da@ice.cam.ac.uk" target="_blank" title="mailto:da@ice.cam.ac.uk" rel="nofollow">da@ice.cam.ac.uk</a>. If you have a disability or medical condition including a mental health condition, we invite you to complete our online Student Additional Requirement Form, which can be accessed via <a href="https://cambridge.az1.qualtrics.com/jfe/form/SV_cNCF4x51lvsPG2F" target="_blank" title="https://cambridge.az1.qualtrics.com/jfe/form/sv_cncf4x51lvspg2f" rel="nofollow">https://cambridge.az1.qualtrics.com/jfe/form/SV_cNCF4x51lvsPG2F</a> You will be requested to provide time-relevant supporting evidence (written in English), such as a diagnostic assessment or GP letter.</p> <p>If your circumstances change during the course, please let the relevant team above know, as soon as you can, as it is possible to disclose a disability at any time during your course.</p> <h3>Courses taught online </h3> <p>In the academic year 2024-2025, ICE鈥檚 undergraduate qualifications will be taught online. To support accessibility requirements, our Virtual Learning Environment (VLE) has functionality to support screen readers and speech recognition software. Our team can also provide content in alternative accessible formats.聽</p> <p><strong>Access to Madingley Hall for students with mobility impairments</strong></p> <p>Some of ICE's courses are taught at Madingley Hall, a 16th-century country house set in its own grounds about four miles west of Cambridge. As a very old house and Grade 1 Listed Building, it has some of the inconveniences of ancient buildings, but adaptations have been made to make the Hall as welcoming as possible to students with聽mobility impairments.</p> <p>Level access is provided to the building,聽dining room, bar and ground floor teaching rooms. There is an accessible toilet in the bar area.</p> <p>The first floor and the Saloon are accessed by either the staircase, which has a continuous handrail, or聽a platform lift. For safety reasons there are restrictions to use聽the platform lift and users must be able to open corridor and room doors on the first floor independently or be accompanied at all times.</p> <p>Due to the dependence on the lift for escape, not all upper areas are accessible to individuals who are unable to evacuate using the stairs. When it is known that students with reduced mobility are joining courses at Madingley Hall every effort is made to ensure ground floor teaching rooms are used. Should this not prove possible students will be told in advance. It may be possible to run the course again at a later date in an accessible room.</p> <p>There are two bedrooms with聽wheelchair-accessible bathroom facilities which can be reached via a platform lift. If you need these facilities, it is important that we know when you apply for your course, in order that this accommodation may be reserved.</p> <p>On arrival, students who are wheelchair users will be shown how to use the platform lift and the location of the聽accessible toilet. Fire procedures are displayed in the bedrooms and in teaching rooms.</p> <h3>Parking for students with聽mobility impairments</h3> <p>Spaces beside the front door of the Hall are reserved for students with聽mobility impairments where there is level wheelchair access into the entrance hall and Reception. If these are not available, you are advised to take the nearest space to the front door.</p> <h3>Transport for non-drivers</h3> <p>The Reception Office (+44 (0)1223 746222) will be pleased to provide details and timetables of buses and trains (nearest station Cambridge) and can give details of the recommended taxi company. The village of Madingley is not well-served by buses.</p> <h3>Access to the garden</h3> <p>Level聽access to the Rose Garden and round lawn on the South side of the Hall is possible by accessing this area from the walled car park. Access to the North Lawn is possible either from the path by the Wayper Room or across the front lawn and through the gate, however the exterior gravel paths and cobbles do not at present provide smooth easy surfaces to negotiate.</p> <h3>Courses that include excursions</h3> <p>Courses which include excursions may involve walking, climbing stairs, steps onto coaches, climbing over stiles or negotiating wet, rough, or unstable ground. If you have particular requirements, you are encouraged聽to discuss the聽field trips, gallery visits and other excursions with your Course Administration team before registering for the course. This will enable us to organise appropriate transport and adjust excursions to accommodate those participating. On the rare occasions where adjustments cannot be made to excursions, where possible, alternative means of accessing the course will be arranged.</p> <h3>Student Welfare and Support</h3> <p>ICE is聽committed to safeguarding the welfare of all members of its community. It is important that all our learners feel safe in their learning environment therefore we offer a variety of support mechanisms to those who are experiencing challenges maintaining positive mental wellbeing.聽The team聽can advise you on the options and signpost you to appropriate sources of guidance. These range from self-guided resources to wellbeing conversations and in specific circumstances to a set of counselling sessions. The team can be contacted via email at <a href="mailto:studentwelfare@ice.cam.ac.uk" target="_blank" title="mailto:studentwelfare@ice.cam.ac.uk" rel="nofollow">studentwelfare@ice.cam.ac.uk</a></p> <p>If you have any concerns about your own welfare, wellbeing or safety (or are concerned about another learner, student or apprentice) then please complete our secure online <strong><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fice.tfaforms.net%2F218058&data=05%7C02%7CAnnie.Carr%40ice.cam.ac.uk%7Ce38d12b652da45d3620508dc2983218d%7C49a50445bdfa4b79ade3547b4f3986e9%7C1%7C0%7C638430890370962232%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=cKCy6pkOUM8lqb5hTQW199NPwJV6%2F3dW4Oaex4pKXsg%3D&reserved=0" target="_blank" title="https://eur03.safelinks.protection.outlook.com/?url=https%3a%2f%2fice.tfaforms.net%2f218058&data=05%7c02%7cannie.carr%40ice.cam.ac.uk%7ce38d12b652da45d3620508dc2983218d%7c49a50445bdfa4b79ade3547b4f3986e9%7c1%7c0%7c638430890370962232%7cunknown%7ctwfpbgzsb3" rel="nofollow">Welfare Referral Form</a></strong></p> <p>聽</p> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div class="campl-column3 campl-secondary-content "> <div class="region region-sidebar"> <div id="block-bean-general-contact-us" class="block block-bean"> <div class="campl-content-container campl-no-bottom-padding"> <div class="campl-heading-container"> <h2>Any questions?</h2> </div> </div> <div class="campl-content-container"> <div class="entity entity-bean bean-text-only clearfix"> <div class="content"> <div class="field field-name-field-text-message field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p><img alt="" class="media-image img__fid__777 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