An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies

<!DOCTYPE html>    <html>  <head> <meta charset="utf-8" /> <title>An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies</title>  <link rel="shortcut icon" type="image/ico" href="./data/ijsom/coversheet/favicon.ico" />  <meta name="viewport" content="width=device-width, maximum-scale=1, initial-scale=1, user-scalable=0" />   <meta name="keywords" content="Cargo distribution company,MAIRCA,MC-HFLTS,Logistic" /> <meta name="description" content="Cargo transportation is part of the logistic sectors. Both service quality and customer satisfaction are very important for companies which provide cargo transportation services. This study aims to evaluate cargo companies via DMs (customers) preferences in Erzurum. Evaluating cargo companies is the multi-criteria decision making (MCDM) problem and DMs often use uncertain linguistic terms to express their assessments because DMs hesitate among different linguistic terms to provide their preferences. In this study, an integrated MC-HFLTS&MAIRCA (Multi-criteria Hesitant Fuzzy Linguistic Term Set and Multi Attribute Ideal-Real Comparative Analysis) method is used for evaluating and selecting the best cargo company. From this point of view, alternatives, criteria and DMs are defined and the integrated method is applied for the selection of the best cargo company. In order to test the results, MABAC, TOPSIS and VIKOR methods were used." /> <meta name="title" content="An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies" /> <meta name="googlebot" content="NOODP" /> <meta name="citation_title" content="An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies" /> <meta name="citation_author" content="Adar, Tuba" /> <meta name="citation_author_institution" content="Department of Industrial Engineering, University of Ataturk Erzurum, Turkey" /> <meta name="citation_author" content="Kilic Delice, Elif" /> <meta name="citation_author_institution" content="Department of Industrial Engineering, University of Ataturk Erzurum, Turkey" /> <meta name="citation_abstract" content="Cargo transportation is part of the logistic sectors. Both service quality and customer satisfaction are very important for companies which provide cargo transportation services. This study aims to evaluate cargo companies via DMs (customers) preferences in Erzurum. Evaluating cargo companies is the multi-criteria decision making (MCDM) problem and DMs often use uncertain linguistic terms to express their assessments because DMs hesitate among different linguistic terms to provide their preferences. In this study, an integrated MC-HFLTS&MAIRCA (Multi-criteria Hesitant Fuzzy Linguistic Term Set and Multi Attribute Ideal-Real Comparative Analysis) method is used for evaluating and selecting the best cargo company. From this point of view, alternatives, criteria and DMs are defined and the integrated method is applied for the selection of the best cargo company. In order to test the results, MABAC, TOPSIS and VIKOR methods were used." /> <meta name="citation_id" content="2789" /> <meta name="citation_publication_date" content="2019/08/01" /> <meta name="citation_date" content="2019-08-01" /> <meta name="citation_journal_title" content="International Journal of Supply and Operations Management" /> <meta name="citation_issn" content="23831359" /> <meta name="citation_volume" content="6" /> <meta name="citation_issue" content="3" /> <meta name="citation_firstpage" content="276" /> <meta name="citation_lastpage" content="281" /> <meta name="citation_publisher" content="Kharazmi University" /> <meta name="citation_doi" content="10.22034/2019.3.7" /> <meta name="DC.Identifier" content="10.22034/2019.3.7" /> <meta name="citation_abstract_html_url" content="http://www.ijsom.com/article_2789.html" /> <meta name="citation_pdf_url" content="http://www.ijsom.com/article_2789_02d911c6cbaa74b04d9932e8812942f3.pdf" /> <meta name="DC.Title" content="An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies" /> <meta name="DC.Source" content="International Journal of Supply and Operations Management" /> <meta name="DC.Date" content="01/08/2019" /> <meta name="DC.Date.issued" content="2019-08-01" /> <meta name="DC.Format" content="application/pdf" /> <meta name="DC.Contributor" content="Adar, Tuba" /> <meta name="DC.Contributor" content="Kilic Delice, Elif" /> <meta name="og:title" content="An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies" /> <meta name="og:description" content="Cargo transportation is part of the logistic sectors. Both service quality and customer satisfaction are very important for companies which provide cargo transportation services. This study aims to evaluate cargo companies via DMs (customers) preferences in Erzurum. Evaluating cargo companies is the multi-criteria decision making (MCDM) problem and DMs often use uncertain linguistic terms to express their assessments because DMs hesitate among different linguistic terms to provide their preferences. In this study, an integrated MC-HFLTS&MAIRCA (Multi-criteria Hesitant Fuzzy Linguistic Term Set and Multi Attribute Ideal-Real Comparative Analysis) method is used for evaluating and selecting the best cargo company. From this point of view, alternatives, criteria and DMs are defined and the integrated method is applied for the selection of the best cargo company. In order to test the results, MABAC, TOPSIS and VIKOR methods were used." /> <meta name="og:url" content="http://www.ijsom.com/article_2789.html" />  <link href="./themes/base/front/assets/css/social-icon-font.css" rel="stylesheet" type="text/css" />  <link href="./themes/base/front/assets/plugins/bootstrap/css/bootstrap.min.css?v=0.02" rel="stylesheet" type="text/css" /> <link href="./themes/old/front/assets/css/header.css?v=0.05" rel="stylesheet" type="text/css" /> <link href="./themes/old/front/assets/css/footer.css" rel="stylesheet" type="text/css" /> <link href="./inc/css/essentials.css?v=0.2" rel="stylesheet" type="text/css" /> <link href="./inc/css/cookieconsent.min.css" rel="stylesheet" type="text/css" /> <link href="./inc/css/print.css" rel="stylesheet" type="text/css" media="print"/>  <link href="./themes/base/front/assets/plugins/bootstrap/css/bootstrap-ltr.min.css" rel="stylesheet" type="text/css" /> <link href=" ./themes/base/front/assets/css/gfonts-OpenSans.css" rel="stylesheet" type="text/css" /> <link href="./themes/old/front/assets/css/accordian.css" rel="stylesheet" type="text/css" /> <link href="./themes/base/front/assets/css/academicons.min.css" rel="stylesheet" type="text/css" />  <meta name="google-site-verification" content="UlbWpwabckk_wTgRmzoJCVPEYKnomtCLcftujpXdou4" /> <link href="./data/ijsom/coversheet/stl_front.css?v=0.83" rel="stylesheet" type="text/css" /> <link href="./data/ijsom/coversheet/stl.css" rel="stylesheet" type="text/css" />  <link rel="alternate" type="application/rss+xml" title="RSS feed" href="ju.rss" /> <script type="text/javascript" src="./themes/base/front/assets/plugins/jquery/jquery.min.js?v=0.5"></script> <script type="text/javascript" src="./inc/js/common.js?v=0.1"></script> <script type="text/javascript" src="./inc/js/jquery/cookieconsent.min.js"></script>   <script src="inc/js/article.js?v=0.31" type="text/javascript" ></script> </head> <body class="ltr len"> <div class="container" id="header"> <div class="row"> <div class="col-xs-12 text-center"> <img src="./data/ijsom/coversheet/head_en.jpg" class="img-responsive text-center" style="display:-webkit-inline-box; 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Both service quality and customer satisfaction are very important for companies which provide cargo transportation services. This study aims to evaluate cargo companies via DMs (customers) preferences in Erzurum. Evaluating cargo companies is the multi-criteria decision making (MCDM) problem and DMs often use uncertain linguistic terms to express their assessments because DMs hesitate among different linguistic terms to provide their preferences. In this study, an integrated MC-HFLTS&MAIRCA (Multi-criteria Hesitant Fuzzy Linguistic Term Set and Multi Attribute Ideal-Real Comparative Analysis) method is used for evaluating and selecting the best cargo company. From this point of view, alternatives, criteria and DMs are defined and the integrated method is applied for the selection of the best cargo company. In order to test the results, MABAC, TOPSIS and VIKOR methods were used.</div> <p class="padding-0" style="margin:12px -2px 0 -2px"><strong>Keywords</strong></p> <ul class="block list-inline list-inline-seprator margin-bottom-6 ltr"> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106009&_kw=Cargo+distribution+company" >Cargo distribution company</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106010&_kw=MAIRCA" >MAIRCA</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106011&_kw=MC-HFLTS" >MC-HFLTS</a> </li> <li class="padding-3"> <a class="tag_a" href="./?_action=article&kw=106012&_kw=Logistic" >Logistic</a> </li> </ul> <p class="padding-0" style="margin:12px -2px 0 -2px"><strong>Main Subjects</strong></p> <ul class="block list-inline list-inline-seprator margin-bottom-6"> <li class="padding-3"> <a href="./?_action=article&sb=151&_sb=uncertain+decision+making" >uncertain decision making</a> </li> </ul> </div> <hr> <div class="page_break"></div> <div class="panel"> <div class="panel-heading card-header"> <h4 class="panel-title "> <a data-toggle="collapse" data-parent="#accordions" href="#collapsesRef"><i class="fa fa-plus"></i> References</a> </h4> </div> <div id="collapsesRef" class="panel-collapse collapse"> <div class="panel-body justify"> <div class="padding-3 margin-top-3 ltr justify">Adar, T., and Delice, E. 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Multi-criteria evaluation of alternative-fuel vehicles via a hierarchical hesitant fuzzy linguistic model. <em>Expert Systems with Applications</em>, Vol. 42(5), pp. 2835-2848.</div> </div> </div> </div> </div> </div>   <div class="col-lg-3 col-md-3 col-sm-4"> <div class="panel panel-default my_panel-default margin-bottom-10"> <div class="panel-body ar_info_pnl" id="ar_info_pnl_cover"> <div id="pnl_cover"> <div class="row" > <div class="col-xs-6 col-md-6 nomargin-bottom"> <a href="javascript:loadModal('International Journal of Supply and Operations Management', './data/ijsom/coversheet/cover_en.jpg')"> <img src="data/ijsom/coversheet/cover_en.jpg" alt="International Journal of Supply and Operations Management" style="width: 100%;"> </a> </div> <div class="col-xs-6 col-md-6 nomargin-bottom"> <h6><a href="./issue_516_519.html">Volume 6, Issue 3 - Serial Number 3</a><br/>August 2019<div id="sp_ar_pages">Pages <span dir="ltr">276-281</span></div></h6> </div> </div> </div> </div> </div>  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<ul class="list-group list-group-bordered list-group-noicon" style="display:block !important;max-height:9999px"> <li class="list-group-item"><a class="tag_a">Article View: <i>1,129</i></a></li> <li class="list-group-item"><a class="tag_a">PDF Download: <i>596</i></a></li> </ul> </div> </div> </div> </div>  </div> </section> <div id="cite-apa" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">APA</h4> </div>  <div class="modal-body"> <p>Adar, T., & Kilic Delice, E. (2019). An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies. <em>International Journal of Supply and Operations Management</em>, 6(3), 276-281. doi: 10.22034/2019.3.7</p> </div> </div> </div> </div> <div id="cite-mla" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">MLA</h4> </div>  <div class="modal-body"> <p>Tuba Adar; Elif Kilic Delice. "An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies". <em>International Journal of Supply and Operations Management</em>, 6, 3, 2019, 276-281. doi: 10.22034/2019.3.7</p> </div> </div> </div> </div> <div id="cite-harvard" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">HARVARD</h4> </div>  <div class="modal-body"> <p>Adar, T., Kilic Delice, E. (2019). 'An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies', <em>International Journal of Supply and Operations Management</em>, 6(3), pp. 276-281. doi: 10.22034/2019.3.7</p> </div> </div> </div> </div> <div id="cite-vancouver" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content">  <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">VANCOUVER</h4> </div>  <div class="modal-body"> <p>Adar, T., Kilic Delice, E. An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies. <em>International Journal of Supply and Operations Management</em>, 2019; 6(3): 276-281. doi: 10.22034/2019.3.7</p> </div> </div> </div> </div> </div> </div>   <section class="alternate padding-xxs"> </section>   <div class="container"> <footer id="footer"> <div class="scrollup" id="scroll" href="#"><span></span></div> <div class="row"> <div class="col-md-2">  <h4 class="">Explore Journal</h4> <ul class="footer-links list-unstyled"> <li id="fli_home"><a href="./">Home</a></li> <li id="fli_about"><a href="./journal/about">About Journal</a></li> <li id="fli_Edb"><a href="./journal/editorial.board">Editorial Board</a></li> <li id="fli_submit"><a href="./author">Submit Manuscript</a></li> <li id="fli_contactus"><a href="./journal/contact.us">Contact Us</a></li> <li id="fli_glossary"><a href="./journal/glossary">Glossary</a></li> <li id="fli_order_hrdj"><a href="./journal/subscription.form">Hard Copy Subscription</a></li> <li id="fli_sitemap"><a href="./sitemap.xml?usr">Sitemap</a></li> </ul>  </div> <div class="col-md-3">  <h4 class="">Latest News</h4> <ul class="footer-posts list-unstyled"> <li> <a href="./news?newsCode=173">SD of ISC: Sustainable Development of Intelligent Supply Chains based on Trends and Future Directions: Application of Novel Solution Techniques</a> <small class="ltr">2023-03-05</small> </li> </ul>  </div> <div class="col-md-3">  <div><p><a title="Linkedin" href="http://www.linkedin.com/company/ijsom?trk=eml-cp_mktg-btn-welcome-20120607%2F"><img src="images/linkedin.jpg" alt="linkedin" /></a></p></div>  </div> <div class="col-md-4">  <h4 class="">Newsletter Subscription</h4> <p>Subscribe to the journal newsletter and receive the latest news and updates</p> <form class="validate" action="" method="post" data-success="Subscription saved successfully." data-toastr-position="bottom-right"> <input type="hidden" name="_token" value="0b3356e7cfb90ea1e8b267a6ad4748fa047ce78eab221354"/> <div class="input-group"> <span class="input-group-addon"><i class="fa fa-envelope"></i></span> <input type="email" id="email" name="email" required="required" class="form-control required sbs_email" placeholder="Enter your Email" oninvalid="this.setCustomValidity('Enter a valid email address.')" oninput="this.setCustomValidity('')"> <span class="input-group-btn"> <button class="btn btn-primary mybtn" type="submit">Subscribe</button> </span> </div> </form>   <div class="margin-top-20"> <a class="noborder" href="" target="_blank" class="social-icon social-icon-border social-facebook pull-left block" data-toggle="tooltip" data-placement="top" title="Facebook"> <i class="fa fa-facebook-square" aria-hidden="true"></i> </a> <a class="noborder" href="" target="_blank" class="social-icon social-icon-border social-facebook pull-left block" data-toggle="tooltip" data-placement="top" title="Twitter"> <i class="fa fa-twitter-square" aria-hidden="true"></i> </a> <a class="noborder" href="" target="_blank" class="social-icon social-icon-border social-facebook pull-left block" data-toggle="tooltip" data-placement="top" title="Linkedin"> <i class="fa fa-linkedin-square" aria-hidden="true"></i> </a> <a class="noborder" href="./ju.rss" class="social-icon social-icon-border social-rss pull-left block" data-toggle="tooltip" data-placement="top" title="Rss"><i class="fa fa-rss-square" aria-hidden="true"></i></a> </div> </div> </div> <div class="copyright" style="position: relative"> <ul class="nomargin list-inline mobile-block"> <li>© Journal Management System. <span id='sp_crt'>Powered by <a target='_blank' href='https://www.sinaweb.net/'>Sinaweb</a></span></li> </ul> </div> </footer> </div>  </div>   <a href="#" id="toTop_old"></a>  <div id="preloader"> <div class="inner"> <span class="loader"></span> </div> </div>  <script type="text/javascript">var plugin_path = './themes/base/front/assets/plugins/';</script> <script type="text/javascript" src="./themes/base/front/assets/js/scripts.js?v=0.02"></script>   <script type="text/javascript"> $('ul.nav li.dropdown').hover(function() { if (window.matchMedia('(max-width: 767px)').matches) return; 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An Integrated MC-HFLTS&MAIRCA Method and Application in Cargo Distribution Companies