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Planning</a></li> <li class="leaf"><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/">IT Services</a></li> <li class="leaf"><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/students/directory">Directory of Resources</a></li> <li class="last leaf"><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/ask">AskMcGill</a></li> </ul></li> </ul></li> </ul> </div></div> </div>  </div>  <div id="strap" class="transition"> <div id="strap-container"> <div id="strap-search"> <form class="mcgill-search-form container-inline" action="/web/20161119023135/http://www.mcgill.ca/it/" method="post" id="search-api-page-search-form" accept-charset="UTF-8"><div><div class="form-item form-type-textfield form-item-keys-4"> <label class="element-invisible" for="edit-keys-4">Enter your keywords </label> <input class="auto_submit form-text form-autocomplete" data-search-api-autocomplete-search="search_api_page_local_search" type="text" 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href="/web/20161119023135/http://www.mcgill.ca/it/">IT Services</a> </div> </div> <div id="navigation"> <h2 class="offscreen">Main navigation</h2> <div id="block-superfish-1" class="block block-superfish"><ul id="superfish-1" class="menu sf-menu sf-main-menu sf-horizontal sf-style-none sf-total-items-8 sf-parent-items-0 sf-single-items-8"><li id="menu-0-1" class="first odd sf-item-1 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/" class="sf-depth-1">Home</a></li><li id="menu-832-1" class="middle even sf-item-2 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/it-mcgill" title="Mission, organizational structure and employment opportunities" class="sf-depth-1">Who we are</a></li><li id="menu-833-1" class="middle odd sf-item-3 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/get-started-it" class="sf-depth-1">Getting Started</a></li><li id="menu-830-1" class="middle even sf-item-4 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/it-projects" class="sf-depth-1">IT Projects</a></li><li id="menu-829-1" class="middle odd sf-item-5 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/information-security" class="sf-depth-1">Information Security</a></li><li id="menu-814-1" class="middle even sf-item-6 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/forms" class="sf-depth-1">Forms</a></li><li id="menu-820-1" class="middle odd sf-item-7 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/news" class="sf-depth-1">News</a></li><li id="menu-823-1" class="last even sf-item-8 sf-depth-1 sf-no-children"><a href="/web/20161119023135/http://www.mcgill.ca/it/o365" title="A brief overview of all Office 365 components, with links to videos and complete service descriptions." class="sf-depth-1">Office 365</a></li></ul></div> </div> <div class="breadcrumb"> <a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/" class="custom-breadcrumbs-item-1">McGill.CA</a> / <a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it" class="custom-breadcrumbs-item-2">IT Services</a> </div> <div id="inner-container"> <div id="tabs"> </div> <div id="top-page"> </div>  <h1 class=""> IT Services </h1> <div id="main-column"> <div id="top-content"> <div class="region region-top-of-content"> <div id="block-media-nivo-slider-28349" class="block block-media-nivo-slider"> <div class="block-inner"> <div class="content"> <div class="slider-wrapper theme-swap"> <div id="homepage-slideshow-gallery-media-nivo-slider" class="nivoSlider"> <img data-thumb="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/files/it/styles/slider_thumbnail/public/new-student-services-it-green2.png?itok=DFBJGIhc" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/slider_slim/public/new-student-services-it-green2.png?itok=ZiDPDCog" alt="" title="#28349-1671-media-nivo-slide-caption"/><img data-thumb="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/files/it/styles/slider_thumbnail/public/office-video-490x205.png?itok=hdkMrxLi" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/slider_slim/public/office-video-490x205.png?itok=UXxNm9XI" alt="" title="#28349-2113-media-nivo-slide-caption"/><img data-thumb="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/files/it/styles/slider_thumbnail/public/images/phishing-check-before-click.png?itok=KAyG2A8I" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/slider_slim/public/images/phishing-check-before-click.png?itok=CfboBvZ_" alt="" title="#28349-1263-media-nivo-slide-caption"/><img data-thumb="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/files/it/styles/slider_thumbnail/public/onedrive-slideshow-it.png?itok=I9aESpJ6" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/slider_slim/public/onedrive-slideshow-it.png?itok=QwifF-W7" alt="" title="#28349-1665-media-nivo-slide-caption"/><img data-thumb="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/files/it/styles/slider_thumbnail/public/privacy_slideshow_blog_image.jpg?itok=_KP2fxyc" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/slider_slim/public/privacy_slideshow_blog_image.jpg?itok=sMU3XLCL" alt="" title="#28349-2239-media-nivo-slide-caption"/> </div> <div id="28349-1671-media-nivo-slide-caption" class="nivo-html-caption"><p>Email, Wi-Fi, myMcGill, myCourses, free software, public computers, and more...</p> <p><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/get-started-it/students">Get started with IT services for students</a></p> </div><div id="28349-2113-media-nivo-slide-caption" class="nivo-html-caption"><h3>Introducing Video @ McGill</h3> <p>A new Office 365 service that lets you upload videos for viewing by McGill students, faculty and staff.</p> <p><strong><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/channels/news/video-at-mcgill">Find out more >></a></strong></p> </div><div id="28349-1263-media-nivo-slide-caption" class="nivo-html-caption"><h3> </h3> <p>Millions of phishing scam emails are sent out daily, spoofing trusted brands, retailers, postal services, banks, stores, and more.</p> <p><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/channels/news/share-your-phishing-stories-us-256323">When in doubt, don't click any links in an email!</a></p> </div><div id="28349-1665-media-nivo-slide-caption" class="nivo-html-caption"><h3>Need more storage?</h3> <p>McGill's OneDrive for Business gives you 1 TB of file storage space in the cloud.</p> <p><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/onedrive" target="_blank">Find out more ..</a>.</p> </div><div id="28349-2239-media-nivo-slide-caption" class="nivo-html-caption"><h3>SANS Video Library – Featured Module: Privacy</h3> <p>The <a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=6199" target="_blank">McGill IT Security Awareness Training program</a> includes videos and newsletters concerning IT Security.  Check out this week’s featured module: “Privacy”. Register through <a href="https://web.archive.org/web/20161119023135/http://mycourses2.mcgill.ca/Shibboleth.sso/Login" target="_blank">myCourses</a>.</p> </div></div> </div> </div> </div> <div id="block-block-29420" class="block block-block"> <div class="block-inner"> <div class="content"> <p>Click the titles below to see services in each category. Or view an <a href="//web.archive.org/web/20161119023135/http://www.mcgill.ca/it/it-mcgill/it-services-index">alphabetical listing of all IT Services >></a></p> </div> </div> </div> </div> </div>  <div id="content"> <div id="content-inner"> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div class="block-inner"> <div class="content"> <div id="node-27789" class="node clearfix"> <div class="content"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><div class="two-column-1"> <div class="advanced-accordion"> <div class="toggler"> <h4>Email and Calendaring</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/email-closeup.jpg" alt=""/>Centralized email services for the McGill community, including anti-spam and email archiving software.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/antispam">Anti-Spam</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/distribution-lists">Email Distribution Lists (LISTSERV, Exchange)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/email-affiliates">Email for Affiliates</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/email-alumni">Email for Alumni</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/email-faculty-staff">Email for Faculty and Staff</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/email-students">Email for Students</a></li> </ul></div> <div class="toggler"> <h4>Telephone, Network and Wireless</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/wireless-thumb.jpg" alt=""/>Telephone, voicemail, wired and wireless network services for the McGill community.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/computer-network-security">Computer and Network Security</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/cl2go">Contact Lists for Mobile Devices (CL2Go)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/eduroam">eduroam - Roaming Wireless Authentication</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/fax">Fax via XMedius</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/procurement/supplier">Mobile Device Purchases</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/network-management">Network and IP Management for LAN Administrators</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/teleconferencing">Teleconferencing</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/telephony">Telephony at McGill</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/vpn">Virtual Private Network (VPN)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/desktop-messaging">Voice Mail Desktop Messaging</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/wired-network">Wired Network Connectivity</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/wireless">Wireless Network Connectivity</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=4137">Wireless Access to McGill's network from the MUHC</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/rez">Wireless Connectivity in REZ</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/wirelessbus">Wireless Connectivity on McGill's Inter-campus Shuttle Bus</a></li> </ul></div> <div class="toggler"> <h4>Teaching and Learning</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/teaching-learning-thumb.jpg" alt=""/>Tools to enhance the learning experience and manage courses and course evaluations.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/apo/academic-staff/other-information/academic-laptop-program">Academic Laptop Program</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/active-learning">Active Learning Classrooms</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/classroom">Classroom Audiovisual Support Services</a></li> <li><a href="https://web.archive.org/web/20161119023135/https://classroom-av.ncs.mcgill.ca/">Classroom AV Instructions tool</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/students/exams/instructors/scoring">Exam Scoring and Scanning</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/lrs_instructors">Lecture Recording for Instructors</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/lrs_students">Lecture Recording for Students</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mercury">Mercury Online Course Evaluations for Faculty and Staff</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mercury-students">Mercury Online Course Evaluations for Students</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mycourses-instructors">myCourses for Instructors</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mycourses-students">myCourses for Students</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/polling">Polling @ McGill</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/respondus">Quiz and Survey Authoring Software (Respondus)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/secure-exams">Secure Exams</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=1746">SMART interactive whiteboards and interactive podiums </a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/videoconference">Videoconferencing for Teaching and Learning</a></li> </ul></div> <div class="toggler"> <h4><em>my</em>McGill, Minerva and Other Systems</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/minerva-thumb.jpg" alt=""/>Systems for the McGill community to perform business and administrative tasks.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/athletics">Athletics On-Line Services</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/banner">Banner (Internet Native Banner)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/business-intelligence">Business Intelligence</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/charlotte">Charlotte Intranet for UA</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=5259">Course Equivalency System</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/data-warehouse">Data Warehouse Service</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/e-elections">e-Elections</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/famis">Facilities and Space Mgt. System (FAMIS)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/james">James Database for UA</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/alumni">McGill Alumni Website</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mim">McGill in Mind</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/marketplace">McGill MarketPlace (e-procurement)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/shuttle-tracker">McGill Shuttle Bus Tracker</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/minerva-faculty-staff">Minerva for Faculty and Staff</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/minerva-students">Minerva for Students and Guests</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/myfuture"><em>my</em>Future</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/involvement"><em>my</em>Involvement</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mymcgill"><em>my</em>McGill (Portal)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/surveys">Online Surveys via LimeSurvey</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=7351">Online Surveys, Quizzes and Forms in Office 365 </a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/present">Present Time Management System</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/ppm">Project and Portfolio Management (PPM)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/gap">Graduate Admissions Processing (uApply)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/umobile">uMobile (McGill Mobile Device Billing Management)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/vsb">Visual Schedule Builder (VSB)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/web-reports">Web Reports (via BOE Server)</a></li> </ul></div> <div class="toggler"> <h4>IT Services for Research</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/research-thumb.jpg" alt=""/>Doing research at McGill? These services may be especially useful to you.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/research-networks">Access to Research Networks</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/darwin">Darwin (Animal Care Information System)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/research-it">IT Support for Research Administration</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/jmp">JMP Statistical Visualization Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/maple">Maple Mathematics Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/matlab">MATLAB Computational Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mylab"><em>my</em>Lab</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/pasw">SPSS Statistical Software</a></li> </ul></div> <div class="toggler"> <h4>Tools for Service Centres</h4> <img height="80" width="140" style="float: left;" class="media-element file-default lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/wysiwyg_medium/public/images/tools-service-center1.jpg?itok=OUXV52bl" alt=""/>Tools to manage interaction with customers and support your service centre offerings.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/callcenter">Call Centre Management System</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/heat">HEAT (Help Ticket System)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/kb">Knowledge Base Service</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/queues">Queue Management System</a></li> </ul></div> </div> </div> <div class="two-column-2"> <div class="advanced-accordion"> <div class="toggler"> <h4>Logins and Passwords</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/login-pwd-thumb.jpg" alt=""/>User authentication credentials required to access most IT Services.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/banner-login">Banner (INB) UserID and Banner Password</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/ezproxy">EZproxy (access to Library eResources)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/serviceprovider">ID card and Related Services for McGill Service Providers</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/library">Library Account Sign In</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/pin">McGill ID and Minerva PIN</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/mcgillusername">McGill Username and McGill Password</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/pension">Pension Account Sign In</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/resource-account">Resource Accounts</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/securid">SecurID</a></li> </ul></div> <div class="toggler"> <h4>Computers, Servers and Printing</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/computer-software-thumb.jpg" alt=""/>Computers on campus, file storage / management, server hosting and administration.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/academic-laptop">Academic Laptop Program</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/computer-renewal">Administrative Computer Renewal Program</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/backup">Backup Service</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/computer-labs">Computer Labs</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/data-centre-hosting">Data Centre Hosting</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/file-storage">File Storage and File Management</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/hardware-software">Hardware and Software Support</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=5700">IT Asset Management System</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/oracle-database">Oracle Database Administration</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/san">SAN File Storage</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/uprint-staff" target="_blank">uPrint - Campus Printing for Faculty and Staff</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/uprint" target="_blank">uPrint - Campus Printing for Students</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/virtualization">Virtualization Server</a></li> </ul></div> <div class="toggler"> <h4>Software</h4> <img height="80" width="140" style="float: left;" class="media-element file-default lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/wysiwyg_medium/public/images/software-140x80.png?itok=s7qvpYxY" alt=""/>Free and for-purchase software for the McGill Community.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/endnote">EndNote</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/im">Instant Messaging Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/jmp">JMP Statistical Visualization Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/maple">Maple Mathematics Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/matlab">MATLAB Computational Software</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/campus-agreement">Microsoft Campus Agreement (On-campus)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/ms-work-at-home">Microsoft Campus Agreement (Work at Home)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/office365">Office 365 ProPlus</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/software">Software Licensing</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/pasw">SPSS Statistical Software</a></li> </ul></div> <div class="toggler"> <h4>Audiovisual Services</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/av-thumb.jpg" alt=""/> Services to record and play audiovisual content in classrooms and across campus.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/av-installations">Audiovisual Installation and Modification</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/av-loans">Audiovisual Equipment Loans</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/av-repairs">Audiovisual Repairs</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/classroom">Classroom Audiovisual Support Services</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/public-screens">Public Display Screens</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/video-o365">Video @ McGill</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/videoconference">Videoconferencing for Teaching and Learning</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/web-conferencing">Web Conferencing</a></li> </ul></div> <div class="toggler"> <h4>Web and Content Management</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/web-thumb.jpg" alt=""/> Details on McGill's Web System and services to develop and manage collaborative web spaces.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/blogs">Blogs.mcgill.ca</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/cms">Document Management Solutions</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/kb">Knowledge Base Service</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/channels">McGill Channels</a></li> <li>Office 365 services: <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=5882">Office Delve (content search and feed)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/onedrive">OneDrive (cloud file storage)</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=7351">Online Surveys, Quizzes and Forms in Office 365 </a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/easylink/article.html?id=7396">Sway web-based presentation tool</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/yammer">Yammer - McGill's social network</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/video-o365">Video @ McGill</a></li> </ul></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/podcasts">Podcasts.mcgill.ca</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/web-hosting">Web Hosting</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/wms">Web Management System</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/wiki">Wiki</a></li> </ul></div> <div class="toggler"> <h4>IT Security</h4> <img height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/security-thumb.jpg" alt=""/>Do-it-yourself enhancements and checklists to secure your information and equipment.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/antivirus-for-admins">Antivirus Software for LAN Administrators</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/antivirus">Antivirus Software for Students, Faculty and Staff</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/security-awareness">Security Awareness & Education</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/attention">McGill | Attention!</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/report-incident">Reporting Security Incidents</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/security-systems">Surveillance and Security Systems</a></li> </ul></div> <div class="toggler"> <h4>IT Support and Training</h4> <img alt="IT Support and Training" height="80" width="140" style="width: 140px; height: 80px; float: left;" class="media-element file-original lt" src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/images/support-training.jpg"/>IT support and training provided through the IT Service Desk.</div> <div class="slider"> <ul><li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/hardware-software">Hardware and Software Support</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/servicedesk">IT Service Desk</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/training">IT Training</a></li> <li><a href="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/it/onboarding-checklist">IT Onboarding Checklist for Newly Hired McGill Staff</a></li> <li><a href="//web.archive.org/web/20161119023135/http://www.mcgill.ca/it/get-started-it/staff">Welcome New Staff</a></li> <li><a href="//web.archive.org/web/20161119023135/http://www.mcgill.ca/it/get-started-it/students">Welcome New Students</a></li> </ul></div> </div> </div> </div></div></div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="bottom-content"> </div>  </div>  <div id="sidebar-column"> <h2 class="offscreen">Related Content</h2> <div class="region region-sidebar-second"> <div id="block-mcgill-talisma-block-talisma" class="block block-mcgill-talisma-block"> <div class="block-inner"> <h3>Search the IT Knowledge Base</h3> <div class="content"> <form action="https://web.archive.org/web/20161119023135/http://kb.mcgill.ca/" method="post" id="mcgill-talisma-block-form" accept-charset="UTF-8"><div><input type="hidden" name="Search" value="1"/> <input type="hidden" name="searchtype" value="2"/> <input type="hidden" name="c" value="12"/> <input type="hidden" name="cid" value="2"/> <input type="hidden" name="cpc" value="I3H05yWX424VSt3TyBXR15N"/> <div class="form-item form-type-textfield form-item-searchstring"> <input type="text" id="edit-searchstring" name="searchstring" value="" size="16" maxlength="128" class="form-text"/> </div> <input type="submit" id="edit-submit" name="op" value="Search" class="form-submit"/><p><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/get-started-it/need-help">Need Help?</a></p><input type="hidden" name="form_build_id" value="form-mVKP-BJjt-Jvtk0U7sGN9lm2Tn7kqTfUNFo9edWDaxU"/> <input type="hidden" name="form_id" value="mcgill_talisma_block_form"/> </div></form> </div> </div> </div> <div id="block-status-service-status" class="block block-status"> <div class="block-inner"> <h3>Service Status</h3> <div class="content"> <div id="service-status-block"><div class="services"><div class="item-list"><ul><li class="status-issues first"><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/it/information-security/phishing-alerts" title=""><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/issues-2015.png?itok=l3JPXbZ7" width="45" height="45" alt="Issues" title="Issues"/><span>IT Security Alerts</span></a></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>Banner / Minerva</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>Content Mgt System</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>Email</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>myCourses</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>myMcGill portal</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>Office 365 apps</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>Network Connection</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>Telephone</span></li> <li class="status-up"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>uApply</span></li> <li class="status-up last"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt="Up" title="Up"/><span>uPrint</span></li> </ul></div></div><div class="legend"><div class="item-list"><ul id="status-legend" class="clear-block"><li class="first"><div class="status-selective"> <div class="field field-name-field-status-icon field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/up-2015.png?itok=0IosUdJV" width="45" height="45" alt=""/></div></div></div> <small>Up</small> </div></li> <li><div class="status-selective"> <div class="field field-name-field-status-icon field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/maintenance-2015_0.png?itok=P_TZYnoF" width="45" height="45" alt=""/></div></div></div> <small>Scheduled Maintenance</small> </div></li> <li><div class="status-selective"> <div class="field field-name-field-status-icon field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/issues-2015.png?itok=l3JPXbZ7" width="45" height="45" alt=""/></div></div></div> <small>Issues</small> </div></li> <li class="last"><div class="status-selective"> <div class="field field-name-field-status-icon field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/down-2015.png?itok=DTmXWhmk" width="45" height="45" alt=""/></div></div></div> <small>Down</small> </div></li> </ul></div></div></div> </div> </div> </div> <div id="block-channels-1" class="block block-channels"> <div class="block-inner"> <h3>Announcements</h3> <div class="content"> <div class="item-list"><ul class="channelblock"><li class="channel-item channel_news has-image first"><div class="primary-image"><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/news/voting-begins-office-365-portal-fall-photo-contest-264193"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/channels/image/wn-vote-now-440.jpg?itok=3A3Glumg" width="45" height="45" alt=""/></a></div><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/news/voting-begins-office-365-portal-fall-photo-contest-264193">Voting begins for the Office 365 Portal Fall Photo Contest</a></h2><div class="custom-multi-date"><div class="multi-date date-container"><span class="label">Published: </span><span class="day">17</span> <span class="month">Nov</span> <span class="year">2016</span> </div></div></li> <li class="channel-item channel_news has-image"><div class="primary-image"><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/news/it-services-survey-2016-students-264192"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/files/it/styles/secondary_images_thumbnail__45x45__/public/channels/image/survey-photo-300_0.jpg?itok=WXi3WiN5" width="45" height="45" alt=""/></a></div><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/news/it-services-survey-2016-students-264192">IT Services Survey 2016 for Students</a></h2><div class="custom-multi-date"><div class="multi-date date-container"><span class="label">Published: </span><span class="day">17</span> <span class="month">Nov</span> <span class="year">2016</span> </div></div></li> <li class="channel-item channel_news has-image"><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/news/mcgill-it-security-awareness-privacy-weeks-featured-module-264044">McGill IT Security Awareness: “Privacy” – this week’s featured module</a></h2><div class="custom-multi-date"><div class="multi-date date-container"><span class="label">Published: </span><span class="day">8</span> <span class="month">Nov</span> <span class="year">2016</span> </div></div></li> <li class="channel-item channel_news has-image last"><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/news/phishing-scam-incoming-messages-are-withheld-exceeded-bandwidth-263995">Phishing scam: "incoming messages are withheld ... exceeded bandwidth"</a></h2><div class="custom-multi-date"><div class="multi-date date-container"><span class="label">Published: </span><span class="day">7</span> <span class="month">Nov</span> <span class="year">2016</span> </div></div></li> </ul></div><div class="link-list"><a href="/web/20161119023135/http://www.mcgill.ca/it/channels_item/1" class="view-more">View more</a><a href="/web/20161119023135/http://www.mcgill.ca/it/channels_item/1/rss" class="rss"><img src="https://web.archive.org/web/20161119023135im_/http://www.mcgill.ca/it/misc/feed.png" alt=""/></a></div> </div> </div> </div> <div id="block-channels-4" class="block block-channels"> <div class="block-inner"> <h3>Special Events </h3> <div class="content"> <div class="item-list"><ul class="channelblock"><li class="channel-item channel_event no-image first last"><div class="custom-multi-date"><div class="multi-date date-container"><span class="day">6</span> <span class="month">Dec</span> </div></div><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/event/power-tools-wms-263993">Power Tools in the WMS</a></h2></li> </ul></div><div class="link-list"></div> </div> </div> </div> <div id="block-channels-3" class="block block-channels"> <div class="block-inner"> <h3>Scheduled Maintenance</h3> <div class="content"> <div class="item-list"><ul class="channelblock"><li class="channel-item channel_event no-image first"><div class="custom-multi-date"><div class="multi-date date-container"><span class="day">27</span> <span class="month">Oct</span> </div><span class="multi-seperator">to</span> <div class="multi-date end_date date-container"><span class="day">30</span> <span class="month">Nov</span> </div></div><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/event/network-file-server-moving-windows-server-2012-r2-263711">Network file server moving to Windows Server 2012 R2</a></h2></li> <li class="channel-item channel_event no-image"><div class="custom-multi-date"><div class="multi-date date-container"><span class="day">19</span> <span class="month">Nov</span> </div><span class="multi-seperator">to</span> <div class="multi-date end_date date-container"><span class="day">20</span> <span class="month">Nov</span> </div></div><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/event/minervabanneruapply-monthly-downtime-november-2016">Minerva/Banner/uApply monthly downtime for November</a></h2></li> <li class="channel-item channel_event no-image last"><div class="custom-multi-date"><div class="multi-date date-container"><span class="day">23</span> <span class="month">Nov</span> </div></div><h2><a href="/web/20161119023135/http://www.mcgill.ca/it/channels/event/uapply-graduate-admissions-system-maintenance-november-23-263054">uApply (Graduate Admissions System) maintenance - November 23</a></h2></li> </ul></div><div class="link-list"><a href="/web/20161119023135/http://www.mcgill.ca/it/channels_item/3" class="view-more">View more</a></div> </div> </div> </div> </div> </div>  </div>  <div id="bottom-page"> </div>  <div id="top-page-link" class="transition"> <a href="#">top of page</a> </div> </div>  <div id="footer"> <div id="footer-inner"> <h2 class="offscreen">Department and University Information</h2> <div id="footer-nav"><ul class="menu"><li class="first expanded"><a class="nolink">Column1</a><ul class="menu"><li class="first last expanded"><a href="/web/20161119023135/http://www.mcgill.ca/it/" class="active">Login</a><ul class="menu"><li class="first leaf"><a href="https://web.archive.org/web/20161119023135/http://www.mcgill.ca/inb">Banner INB</a></li> <li class="leaf"><a 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