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class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2964">Bates' Guide to Physical Examination and History Taking, 13e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="3"> <i class="icon-volume-high multimedia-icon"></i> <a class="multimedia-title" data-contentid="18712940" href="/multimediaPlayer.aspx?multimediaid=18712940">Lung Sound: Normal Vesicular</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2964">Bates' Guide to Physical Examination and History Taking, 13e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="3"> <i class="icon-volume-high multimedia-icon"></i> <a class="multimedia-title" data-contentid="18712942" href="/multimediaPlayer.aspx?multimediaid=18712942">Lung Sound: Rhonchi</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2964">Bates' Guide to Physical Examination and History Taking, 13e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="3"> <i class="icon-volume-high multimedia-icon"></i> <a class="multimedia-title" data-contentid="18712943" href="/multimediaPlayer.aspx?multimediaid=18712943">Lung Sound: Wheeze</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2964">Bates' Guide to Physical Examination and History Taking, 13e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <a id=T class="letter-jumplink"></a> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="19123870" href="/multimediaPlayer.aspx?multimediaid=19123870">T-Cell Activation</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=3069">Lippincott<sup>庐</sup> Illustrated Reviews: Immunology, 3e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="19123868" href="/multimediaPlayer.aspx?multimediaid=19123868">Type 1 Hypersensitivity</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=3069">Lippincott<sup>庐</sup> Illustrated Reviews: Immunology, 3e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="19123867" href="/multimediaPlayer.aspx?multimediaid=19123867">Type III Hypersensitivity</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=3069">Lippincott<sup>庐</sup> Illustrated Reviews: Immunology, 3e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <a id=V class="letter-jumplink"></a> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="19123869" href="/multimediaPlayer.aspx?multimediaid=19123869">VDJ Light and Heavy</a> <div class="sri-content"> <div class="bookTextSummary"> <Content></Content> </div> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=3069">Lippincott<sup>庐</sup> Illustrated Reviews: Immunology, 3e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661641" href="/multimediaPlayer.aspx?multimediaid=6661641">Video Scenario 1: Awareness of Non-Verbal Communication; Empathy</a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661642" href="/multimediaPlayer.aspx?multimediaid=6661642">Video Scenario 2: Assertiveness, When Working with Patients </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661643" href="/multimediaPlayer.aspx?multimediaid=6661643">Video Scenario 3: Assertiveness, When Working with Other Health Care Providers </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661644" href="/multimediaPlayer.aspx?multimediaid=6661644">Video Scenario 4: Assertiveness, When Working with Employees </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661645" href="/multimediaPlayer.aspx?multimediaid=6661645">Video Scenario 5: Assertiveness, When Working with Colleagues </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661646" href="/multimediaPlayer.aspx?multimediaid=6661646">Video Scenario 6: Awareness of Verbal and Non-Verbal Communication; Sensitivity to Elderly Patients </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661647" href="/multimediaPlayer.aspx?multimediaid=6661647">Video Scenario 7: Motivational Interviewing; Using Empathy and Assertiveness </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> <li class="js-ancillary-list-item" data-multimedia-type-id="56"> <i class="icon-facetime-video multimedia-icon"></i> <a class="multimedia-title" data-contentid="6661648" href="/multimediaPlayer.aspx?multimediaid=6661648">Video Scenario 8: Counseling a Patient with a New Prescription </a> <div class="sri-content"> <div class="related-to"> <span class="related-title">Related to:</span> <a href="/book.aspx?bookid=2593">Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners, 7e</a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </section> </section> <div class="footer-push"></div> </div> <div class="modal-overlay"></div> <section class="sitefooter"> <footer> <div class="footer"> <div class="row"> <div class="large-7 columns footerMenu no-print"> <ul> <li><a href="/public/Privacy.aspx">Disclaimer</a></li> <li><a href="/public/Privacy.aspx">Privacy statement</a></li> <li><a href="/public/Terms_of_Use.aspx">Terms & conditions</a></li> <li><a id="ot-sdk-btn" 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