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What are the rules?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-newsroom-4">How do I notify the newsroom about an error, or to express my opinion about something published in the newspaper, on utsandiego.com or in any of our other publications?</a></li></ul><ul class="list-qa"><li id="list-newsroom-1"><div class="question">How do I contact the newsroom? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">For all of the contact information for U-T San Diego visit our Contact Us page. The <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/contact-us">Contact Us</a> page features a complete directory of contact information for our entire newsroom.</div></li><li id="list-newsroom-2"><div class="question">How do I send U-T San Diego a news release? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">We rely on local organizations and people like you to suggest stories for possible news coverage. A section-by-section list of contact information is available on the <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/contact-us">Contact Us</a> page. We encourage you to review the newspaper and utsandiego.com to learn what kinds of information we publish.<br/><br/>Please keep in mind the newsroom's staff makes all final decisions on coverage. We can’t guarantee to cover or publish items in either the newspaper or online.<br/><br/>Submissions can be sent via e-mail (information for each section is listed on our Contact Us page), or via mail to U-T San Diego (ATTN: Appropriate section) P.O. Box 120191, San Diego, CA 92112-0191. You can also notify us via Twitter by sending a "tweet," or message, to @utsandiego with a link to an online version of your press release.</div></li><li id="list-newsroom-3"><div class="question">How do I send a letter to the editor for possible publication in the newspaper? What are the rules? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To be considered for publication, a letter must include a daytime phone number and, if faxed or mailed, be signed. E-mail it to <a href="https://web.archive.org/web/20140815055401/mailto:letters@utsandiego.com">letters@utsandiego.com</a>, or fax it to (619) 260-5081. You can also send it to Letters Editor, U-T San Diego, P.O. Box 120191, San Diego, CA 92112-0191. Because of the number of letters we receive, and to allow as many readers as possible to be published, it is the policy of the U-T San Diego to publish no more than one letter from the same author within 30 days. Letters may be edited, for length and clarity. It is also our policy to publish letters supporting or opposing a particular issue in a ratio reflecting the number received on each side. For example, if we receive three times the number of letters supporting Side A than Side B, we'll publish three times more letters supporting Side A. Letters submitted may be used in print or in digital form in any publication or services offered by The San Diego Union-Tribune, LLC.</div></li><li id="list-newsroom-4"><div class="question">How do I notify the newsroom about an error, or to express my opinion about something published in the newspaper, on utsandiego.com or in any of our other publications? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">It is the policy of the U-T San Diego to correct all errors. If you see an error, please contact U-T San Diego's readers' representative at <a href="https://web.archive.org/web/20140815055401/mailto:readers.rep@utsandiego.com">readers.rep@utsandiego.com</a> or (619) 293-1525</div></li></ul><h2 id="list-other" class="line">Other FAQ's</h2><ul class="list-link"><li><span class="list-arrow">&raquo;</span><a href="#list-other-1">How do I get a back issue of U-T San Diego newspaper?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-other-2">Do your editorials influence how your reporters and editors cover the news?</a></li></ul><ul class="list-qa"><li id="list-other-1"><div class="question">How do I get a back issue of U-T San Diego newspaper? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">Back issues of the newspaper are available up to 30 days after the publication date. Back issues are available at U-T San Diego's Mission Valley office located at 350 Camino de la Reina, San Diego, CA 92108. Or you may call (619) 293-1609 and arrange to have one or more mailed to you.</div></li><li id="list-other-2"><div class="question">Do your editorials influence how your reporters and editors cover the news? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">No. Editorials, the unsigned opinion pieces on the editorial page each day, represent the opinions of the publisher and the Editorial Board. Our editorial and opinion department is separate from the newsroom. The journalists in our newsroom and newsroom staff members do not take part in discussions on the content or the opinions expressed in our editorials.</div></li></ul><h2 id="list-service-issues" class="line">Service Issues FAQ's</h2><ul class="list-link"><li><span class="list-arrow">&raquo;</span><a href="#list-service-issues-1">Who do I contact if I have experienced a problem with utsandiego.com or any of its services?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-service-issues-2">What if my paper was not delivered, was damaged or missing sections?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-service-issues-3">What time should I expect my U-T San Diego newspaper to be delivered?</a></li></ul><ul class="list-qa"><li id="list-service-issues-1"><div class="question">Who do I contact if I have experienced a problem with utsandiego.com or any of its services? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">Please feel free to contact us via email at <a href="https://web.archive.org/web/20140815055401/mailto:digitalsupport@utsandiego.com">digitalsupport@utsandiego.com</a> or call us at (800) 533-8830.</div></li><li id="list-service-issues-2"><div class="question">What if my paper was not delivered, was damaged or missing sections? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">Report a delivery issue at myuniontrib.com, or call Subscriber Services at (800) 533-8830. You may request credit or a replacement.</div></li><li id="list-service-issues-3"><div class="question">What time should I expect my U-T San Diego newspaper to be delivered? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">Currently U-T San Diego typically delivers newspapers before 6:00 AM Monday through Friday and before 7:00 AM on weekends and holidays.</div></li></ul><h2 id="list-digital-subscription" class="line">Subscription - Digital FAQ's</h2><ul class="list-link"><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-1">What is included in the Digital Subscription?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-2">Is the U-T San Diego Padres app included with a Digital Subscription?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-3">If I do not have a digital subscription can I still access utsandiego.com?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-4">How can I start a Digital Subscription?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-5">How can I access the U-T San Diego eEdition (digital replica U-T San Diego newspaper)?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-6">Where can I download U-T San Diego Apps?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-digital-subscription-7">I'm a current subscriber to the U-T San Diego newspaper, do I get free digital access?</a></li></ul><ul class="list-qa"><li id="list-digital-subscription-1"><div class="question">What is included in the Digital Subscription? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">Currently the U-T San Diego Digital Subscription package includes unlimited access to utsandiego.com, m.utsandiego.com, the U-T San Diego eEdition, the U-T San Diego iPad app, the U-T Chargers iPad app, the U-T Padres iPad app, the Sunday Magazine app and more. For a complete list of available U-T San Diego apps, visit <a href="https://web.archive.org/web/20140815055401/http://apps.utsandiego.com/">apps.utsandiego.com</a>.</div></li><li id="list-digital-subscription-3"><div class="question">If I do not have a digital subscription can I still access utsandiego.com? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">Yes, anyone can still visit utsandiego.com at no cost but will be limited to 10 article pages per month. Currently select pages such as classified listings, photo galleries, video galleries and other select pages will continue to be available for free and will not be subject to any limitations.</div></li><li id="list-digital-subscription-4"><div class="question">How can I start a Digital Subscription? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To start a subscription to any of the U-T San Diego print or digital products, please visit our subscriptions page at <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/subscriptions">utsandiego.com/subscriptions</a>.</div></li><li id="list-digital-subscription-5"><div class="question">How can I access the U-T San Diego eEdition (digital replica U-T San Diego newspaper)? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To download the eEdition app for the iPad visit our <a href="https://web.archive.org/web/20140815055401/http://apps.utsandiego.com/">apps page</a>. You can also access the eEdition online at <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/e-edition/">http://www.utsandiego.com/e-edition/</a>. A U-T San Diego Digital Subscription is required for access to the eEdition. To start your digital subscription go <a href="https://web.archive.org/web/20140815055401/http://utsandiego.com/subscriptions">here</a>.</div></li><li id="list-digital-subscription-6"><div class="question">Where can I download U-T San Diego Apps? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">For a complete list of all U-T San Diego Apps visit our apps page at <a href="https://web.archive.org/web/20140815055401/http://utapp.utsandiego.com/">utapp.utsandiego.com</a>.</div></li><li id="list-digital-subscription-7"><div class="question">I'm a current subscriber to the U-T San Diego newspaper, do I get free digital access? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">If you have subscribed to the U-T San Diego Newspaper for a year or longer, access to the U-T San Diego digital products and services are now included in your subscription. In order to access our digital products you will first need to create a username &amp; password via our subscriber management tools. To create your username and password begin <a href="https://web.archive.org/web/20140815055401/https://iservice.uniontrib.com/cgi-bin/cmo_cmo.sh/custservice/web/registration.html">here</a>.</div></li></ul><h2 id="list-general-subscription" class="line">Subscription - General FAQ's</h2><ul class="list-link"><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-1">How do I subscribe to the U-T San Diego?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-2">How do I subscribe to the Union-Tribune eEdition?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-3">How can I register for email alerts and newsletters from U-T San Diego?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-4">How can I subscribe to U-T Text Alerts?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-5">How do I unsubscribe from a utsandiego.com e-mail newsletter?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-6">How can I subscribe to TV Weekly?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-general-subscription-7">How can I contact Customer Service regarding my U-T San Diego subscription?</a></li></ul><ul class="list-qa"><li id="list-general-subscription-1"><div class="question">How do I subscribe to the U-T San Diego? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To subscribe to U-T San Diego please visit our <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/subscriptions">Subscriptions page</a> or call Subscriber Services at (800) 533-8830. Business hours are 7 a.m. to 5 p.m., Monday through Friday; and 7 a.m. to Noon, Saturdays, Sundays and holidays.</div></li><li id="list-general-subscription-2"><div class="question">How do I subscribe to the Union-Tribune eEdition? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">The eEdition (Digital Replica) of the U-T San Diego is currently included in our digital subscription package or any of our print &amp; digital value subscriptions. To start your subscription please visit our <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/subscriptions">Subscriptions page</a>.</div></li><li id="list-general-subscription-3"><div class="question">How can I register for email alerts and newsletters from U-T San Diego? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">U-T San Diego offers a wide variety of options e-mail alerts and newsletters. To view the complete list of options visit our <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/newsletter/signup">Email Membership page</a> and register today.</div></li><li id="list-general-subscription-4"><div class="question">How can I subscribe to U-T Text Alerts? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">U-T San Diego currently offers text alerts for both Breaking News and Real Estate. To subscribe to text alerts visit our signup page <a href="https://web.archive.org/web/20140815055401/http://www.utsandiego.com/text-alerts">here</a>.</div></li><li id="list-general-subscription-5"><div class="question">How do I unsubscribe from a utsandiego.com e-mail newsletter? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To unsubscrive from any of the U-T San Diego email newsletters simply click on the "unsubscribe" link positioned at the bottom of any e-mail newsletter you have received, that you no longer wish to recieve.</div></li><li id="list-general-subscription-6"><div class="question">How can I subscribe to TV Weekly? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">For more information on TV Weekly or to start your subscription visit <a href="https://web.archive.org/web/20140815055401/http://www.iwantmytvmagazine.com/">http://www.iwantmytvmagazine.com/</a>.</div></li><li id="list-general-subscription-7"><div class="question">How can I contact Customer Service regarding my U-T San Diego subscription? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To reach our Customer Service department either call us at (800) 533-8830 or send us a message using our online form <a href="https://web.archive.org/web/20140815055401/http://utsandiego.custhelp.com/" target="_blank">here</a>.</div></li></ul><h2 id="list-subscription-management" class="line">Subscription - Management FAQ's</h2><ul class="list-link"><li><span class="list-arrow">&raquo;</span><a href="#list-subscription-management-1">How do I suspend of temporarily stop my newspaper home delivery service if I go out of town?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-subscription-management-2">Who do I call if I have questions about my bill?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-subscription-management-3">How do I cancel my subscription with U-T San Diego?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-subscription-management-4">Where do I go to manage my subscription or make changes to my information?</a></li><li><span class="list-arrow">&raquo;</span><a href="#list-subscription-management-5">Where do I go to make a payment for my U-T San Diego subscription?</a></li></ul><ul class="list-qa"><li id="list-subscription-management-1"><div class="question">How do I suspend of temporarily stop my newspaper home delivery service if I go out of town? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To place a temporary hold on your newspaper delivery service contact our customer service department at (800) 533-8830 or <a href="https://web.archive.org/web/20140815055401/https://iservice.uniontrib.com/cgi-bin/cmo_cmo.sh/custservice/web/login.html" target="_blank">manage your account online here</a>.</div></li><li id="list-subscription-management-2"><div class="question">Who do I call if I have questions about my bill? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">If you have questions about your bill or need clarification on any of the charges, simply contact our Subscriber Services team at (800) 533-8830.</div></li><li id="list-subscription-management-3"><div class="question">How do I cancel my subscription with U-T San Diego? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To cancel your print, digital or combination subscription please contact our Subscriber Services team at (800) 533-8830.</div></li><li id="list-subscription-management-4"><div class="question">Where do I go to manage my subscription or make changes to my information? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To manage your U-T Subscription visit our Subscription Management section <a href="https://web.archive.org/web/20140815055401/https://iservice.uniontrib.com/cgi-bin/cmo_cmo.sh/custservice/web/login.htm">here</a>.</div></li><li id="list-subscription-management-5"><div class="question">Where do I go to make a payment for my U-T San Diego subscription? <a href="#top" class="button small orange clearfix">Top</a></div><div class="answer">To make a payment towards your U-T San Diego subscription please click <a href="https://web.archive.org/web/20140815055401/https://iservice.uniontrib.com/cgi-bin/cmo_cmo.sh/custservice/web/login.htm">here</a>.</div></li></ul></div></div><!-- End .nine columns --></div></div><div class="container"><div class="ad-and-callout twelve columns"><div class="left"><div class="ad-728x90"><div data-plugin="lazyad" data-slot="728x90_2" data-size="728x90"></div></div></div><div class="right"><div data-plugin="lazyad" data-slot="192x90_2" data-size="192x90"></div></div></div></div><footer id="footer"><div class="container"><div 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