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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. 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Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Proizvod</a> <ul class="sub-menu"> <li id="menu-item-357284" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357284"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Pregled</a> <ul class="sub-menu"> <li id="menu-item-970836" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970836"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-tour"></use></svg><a href="https://www.liveagent.hr/obilazak/" urlslab_href_old="https://www.liveagent.hr/obilazak-2/" title="Isprobajte LiveAgent – moćan softver za korisničku podršku s 130+ značajki i 200+ integracija. Besplatno 30-dnevno probno razdoblje!" hreflang="hr" onover-preload="1">Obilazak<div class="menu-item-description">Opći pregled LiveAgent-a</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-357286" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357286"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Proizvod</a> <ul class="sub-menu"> <li id="menu-item-970837" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970837"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Discover the best help desk software for 2025! Boost customer service with LiveAgent's 30-day free trial, no credit card needed." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Višekanalna platforma za korisničku podršku</div></a></li> <li id="menu-item-915730" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915730"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-ticketing"></use></svg><a href="https://www.liveagent.hr/tiketing-softver/" title='Najbolji tiketing softver za 2024! Upravljajte emailovima, chatovima i pozivima s jedne platforme. Besplatna proba bez kreditne kartice!"' hreflang="hr" onover-preload="1">Ticketing<div class="menu-item-description">Napredni ticketing sustav</div></a></li> <li id="menu-item-357375" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-357375"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-live-chat"></use></svg><a href="https://www.liveagent.hr/live-chat-softver/" title="Otkrijte najboljih 15 live chat softvera za 2024. uz LiveAgent! Poboljšajte angažman korisnika i pretvorite posjetitelje u klijente uz naš brz i pouzdan chat. Isprobajte besplatno, bez kreditne kartice, i uživajte u vrhunskim značajkama za korisničku podršku." hreflang="hr" onover-preload="1">Live chat<div class="menu-item-description">Najbrži chat uživo na tržištu</div></a></li> </ul> </li> <li id="menu-item-357306" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357306"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-970838" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970838"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#thumbsup"></use></svg><a href="https://www.liveagent.hr/softver-za-korisnicku-podrsku-na-drustvenim-mrezama/" title="Upravljajte porukama na društvenim mrežama s LiveAgent-om! Povežite kanale, organizirajte tikete i osigurajte vrhunsku podršku. Besplatno isprobajte!" hreflang="hr" onover-preload="1">Društveni mediji<div class="menu-item-description">Odgovorite svojim pratiteljima izravno iz LiveAgenta</div></a></li> <li id="menu-item-695149" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-695149"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#phone"></use></svg><a href="/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1">Pozivni centar<div class="menu-item-description">Ugrađeni call centar softver</div></a></li> <li id="menu-item-970839" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-970839"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#lightbulb"></use></svg><a href="https://www.liveagent.hr/liveagent-softver-za-bazu-znanja/" title="Stvorite personaliziranu bazu znanja uz LiveAgent! Poboljšajte podršku, smanjite tikete i pružite brzo, samouslužno iskustvo. Probajte besplatno!" hreflang="hr" onover-preload="1">Baza znanja<div class="menu-item-description">Pružite mogućnosti samoposluživanja</div></a></li> </ul> </li> <li id="menu-item-357287" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357287"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Koristi se za</a> <ul class="sub-menu"> <li id="menu-item-357384" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-357384"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-business-solutions"></use></svg><a href="https://www.liveagent.hr/posao/" title='Prilagodljiv softver za korisničku podršku za sve poslovne modele. Isprobajte LiveAgent besplatno 30 dana i unaprijedite svoj tim!"' hreflang="hr" onover-preload="1">Poslovna rješenja<div class="menu-item-description">Različita poduzeća, različita rješenja</div></a></li> <li id="menu-item-357374" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-357374"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#shop"></use></svg><a href="https://www.liveagent.hr/industrija/" title='LiveAgent: Višekanalni softver za korisničku podršku prilagođen svim industrijama. Isprobajte besplatno 30 dana, bez kreditne kartice!"' hreflang="hr" onover-preload="1">Rješenja za industrije<div class="menu-item-description">Prilagodba LiveAgent-a za svaku industriju</div></a></li> <li id="menu-item-738565" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738565"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-use-cases"></use></svg><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Discover inspiring success stories of businesses using LiveAgent to boost customer support, satisfaction, and loyalty. Start your free trial!" hreflang="hr" onover-preload="1">Slučajevi korištenja<div class="menu-item-description">Jedan proizvod, više scenarija korištenja</div></a></li> </ul> </li> <li id="menu-item-357288" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357288"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Integracija</a> <ul class="sub-menu"> <li id="menu-item-357338" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-357338"><a href="/integracije/wordpress/" title="Postavite LiveAgent live chat na svoju WordPress stranicu za bolju podršku korisnicima. Jednostavna integracija i besplatan probni period!" hreflang="hr" onover-preload="1">WordPress</a></li> <li id="menu-item-357340" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-357340"><a href="/integracije/prestashop/" title="Otkrijte moć Prestashop-a, besplatnog eCommerce rješenja koje podržava više od 250.000 online trgovina globalno. Integrirajte ga s LiveAgent-ovim super brzim live chat widgetom za poboljšanu korisničku podršku i praćenje narudžbi. Izgradite svoju eCommerce stranicu uz jednostavne vodiče i uživajte u prednostima trenutne komunikacije i organizacije. Isprobajte besplatno i unaprijedite svoje poslovanje!" hreflang="hr" onover-preload="1">Prestashop</a></li> <li id="menu-item-357341" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-357341"><a href="/integracije/magento/" title="Integrirajte Magento 2 s LiveAgentom za automatsko primanje klijentovih informacija i olakšajte eCommerce podršku. Besplatan probni period!" hreflang="hr" onover-preload="1">Magento</a></li> <li id="menu-item-357345" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-357345"><a href="/integracije/shopify/" title="Integrirajte Shopify s LiveAgentom i dodajte live chat na svoju trgovinu za bolju korisničku podršku i povećanje angažmana klijenata!" hreflang="hr" onover-preload="1">Shopify</a></li> <li id="menu-item-357346" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-357346"><a href="/integracije/mailchimp/" title="Integrirajte Mailchimp s LiveAgent-om za jednostavno upravljanje email pretplatama i bržu komunikaciju. Isprobajte besplatno 30 dana!" hreflang="hr" onover-preload="1">Mailchimp</a></li> <li id="menu-item-357350" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-357350"><a href="/integracije/pipedrive/" title="Upravljajte potencijalnim kupcima i ponudama učinkovito s PipeDrive-om integriranim u LiveAgent! Ovaj jednostavan CRM alat omogućuje praćenje komunikacija, automatizaciju tijeka rada i generiranje izvješća. Saznajte kako ova integracija olakšava prodajne procese i povećava produktivnost vašeg tima. Isprobajte besplatno i iskoristite sve prednosti povezivanja PipeDrive-a s LiveAgent-om!" hreflang="hr" onover-preload="1">Pipedrive</a></li> <li id="menu-item-357351" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-357351">Slack</li> <li id="menu-item-738566" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-738566"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Više integracija</a></li> </ul> </li> </ul> </li> <li id="menu-item-357290" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357290"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Resursi</a> <ul class="sub-menu"> <li id="menu-item-357295" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357295"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Naučite</a> <ul class="sub-menu"> <li id="menu-item-738567" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738567"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#graduation"></use></svg><a href="https://www.liveagent.hr/akademija/" title="Otkrijte sveobuhvatan vodič za korisničku podršku na LiveAgent Akademiji! Poboljšajte vještine i optimizirajte korisničko iskustvo." hreflang="hr" onover-preload="1">Akademija<div class="menu-item-description">Postanite stručnjak za korisničku podršku</div></a></li> <li id="menu-item-738568" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738568"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-templates"></use></svg><a href="https://www.liveagent.hr/predlosci/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1">Predlošci<div class="menu-item-description">Prilagodljivi obrasci za svaku prigodu</div></a></li> <li id="menu-item-886776" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886776"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-checklists"></use></svg><a href="/checklists/" title="Otkrijte raznolike kontrolne popise na LiveAgentu za organiziranje poslovnih procesa. Bez obzira trebate li pomoć u postavljanju društvenih medija, uključivanju SaaS klijenata, pokretanju podcasta ili dubinskoj analizi klijenata, naši popisi će vam olakšati posao i povećati učinkovitost. Idealno za timove korisničke službe, marketinške stručnjake i HR regrutere. Posjetite nas i unaprijedite svoj radni tijek!" hreflang="hr" onover-preload="1">Kontrolni popisi<div class="menu-item-description">Kako upravljati svojim procesom</div></a></li> </ul> </li> <li id="menu-item-357308" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357308"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357324" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-357324"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#pencil"></use></svg><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1">Blog<div class="menu-item-description">Vijesti o korisničkoj podršci i LiveAgent-u</div></a></li> <li id="menu-item-738569" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738569"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-glossary"></use></svg><a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title='Sveobuhvatan rječnik korisničke podrške: naučite sve pojmove help desk softvera na jednom mjestu. Brzo pronađite što vam treba!"' hreflang="hr" onover-preload="1">Rječnik<div class="menu-item-description">Naučite terminologiju korisničke podrške</div></a></li> <li id="menu-item-357312" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-357312"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portal za podršku<div class="menu-item-description">How-to članci i vodiči</div></a></li> </ul> </li> <li id="menu-item-357309" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357309"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357390" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-357390"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-typing-test"></use></svg><a href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte brzinu tipkanja uz LiveAgent! Poboljšajte produktivnost, pružite brze odgovore i povećajte zadovoljstvo korisnika. Isprobajte besplatno!" hreflang="hr" onover-preload="1">Test tipkanja<div class="menu-item-description">Unaprijedite vašu brzinu tipkanja</div></a></li> <li id="menu-item-961718" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961718"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#menu-reviews"></use></svg><a href="https://www.liveagent.hr/reviews/" title='Discover top software reviews for help desks, email management, live chats, and more. Find the best tools for your business needs now!"' hreflang="hr" onover-preload="1">Recenzije<div class="menu-item-description">Pogledajte recenzije značajki softvera.</div></a></li> </ul> </li> <li id="menu-item-357296" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357296"><a href="#" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr">Poduzeće</a> <ul class="sub-menu"> <li id="menu-item-357364" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-357364"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#heart"></use></svg><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title='LiveAgent je vodeći softver korisničke podrške s live chatom i tiketingom, služi 150M+ korisnika i 40K+ poduzeća diljem svijeta."' hreflang="hr" onover-preload="1">O nama<div class="menu-item-description">Upoznajte tim iza proizvoda</div></a></li> <li id="menu-item-357382" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-357382"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#trophy"></use></svg><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade i uspjesi</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738574" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738574"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Otkrijte sve moćne funkcionalnosti LiveAgent-a za višekanalnu podršku. Poboljšajte korisničko iskustvo uz napredne alate!" hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-803032" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803032"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title='Pristupačni planovi za korisničku podršku od $15/mj! Tiketing, chat, integracije i više. Isprobajte besplatno bez kreditne kartice!"' hreflang="hr" onover-preload="1">Cijene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/probni-period/" class="Button Button--outline" title="Registrirajte se za besplatno 14-dnevno probno razdoblje uz LiveAgent i otkrijte vrhunske alate za korisničku podršku!" hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent račun i upravljajte korisničkom podrškom jednostavno i učinkovito!" hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Zatražite demo LiveAgent-a i otkrijte kako poboljšati korisničku podršku. Isprobajte sve značajke uživo!" hreflang="hr" onover-preload="1"> <span>Demo</span> </a> <a href="/probni-period/" class="Button Button--outline" title="Registrirajte se za besplatno 14-dnevno probno razdoblje uz LiveAgent i otkrijte vrhunske alate za korisničku podršku!" hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent račun i upravljajte korisničkom podrškom jednostavno i učinkovito!" hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-hr" lang="hr"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Bliski istok</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/integracii/duocom/" title="Открийте как Duocom, лидер във виртуалната телефония и VoIP, може да подобри вашата комуникация с безплатна интеграция с LiveAgent. Насладете се на гъвкави и лесни за управление виртуални телефонни услуги, които оптимизират продуктивността и пестят време и пари. Разберете повече за възможностите на LiveAgent кол центъра и как да осигурите персонализирано клиентско обслужване. Посетете страницата сега, за да се запознаете с всички предимства." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/" title="Poskytujte špičkovou zákaznickou podporu s LiveAgent. 30denní zkušební verze zdarma, žádné poplatky, 24/7 podpora. Vyzkoušejte bez závazků!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/integrationer/duocom/" title="Integrer Duocom, en førende spansk VoIP-udbyder, med LiveAgent for at forbedre produktiviteten og effektiviteten i dit callcenter." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/integrationen/duocom/" title="Entdecken Sie die Vorteile der Integration von Duocom, einem führenden spanischen Telekommunikationsunternehmen, mit LiveAgent. Erstellen Sie ein effizientes Callcenter mit flexibler VoIP-Technologie, um Ihre Kundenbeziehungen zu verbessern. Einfaches Setup, keine versteckten Kosten – optimieren Sie Ihre Kommunikation noch heute!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/integratsioonid/duocom/" title="Discover how Duocom, a leading Spanish telecommunications company, enhances your LiveAgent call center with seamless VoIP integration. Benefit from innovative technology tailored to your needs without extra investments or maintenance costs. Easily connect and manage calls using just your laptop or smartphone. Explore how LiveAgent's advanced features, like custom IVR, simplify your customer interactions and improve service efficiency. Visit to learn more about integrating Duocom with LiveAgent for a superior customer experience." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/integraciones/duocom/" title="Optimiza la gestión de tus comunicaciones con Duocom y LiveAgent. Ahorra tiempo y dinero con VoIP innovadora y un centro de llamadas eficiente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/integrations/duocom/" title="Découvrez Duocom, le leader espagnol en téléphonie virtuelle et VoIP, qui optimise vos communications sans frais d'investissement. Intégrez facilement Duocom avec LiveAgent pour améliorer la gestion de vos appels et tickets, et bénéficiez d'une expérience client personnalisée et efficace. Créez votre centre d'appels LiveAgent maintenant et boostez votre productivité!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/ensomatoseis/duocom/" title='Ενσωματώστε το Duocom στο LiveAgent για ευέλικτη εικονική τηλεφωνία & VoIP. Ιδανικό για τις ανάγκες της επιχείρησής σας!"' hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </span> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/integrazioni/duocom/" title="Integra Duocom con LiveAgent per un call center efficiente e senza costi di manutenzione. Scopri servizi VoIP flessibili e produttivi!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/integracija/duocom/" title="Integrējiet Duocom ar LiveAgent, lai uzlabotu klientu apkalpošanu ar elastīgiem VoIP un virtuālās telefonijas risinājumiem bez papildu izmaksām!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/integracijos/duocom/" title='Discover how "Duocom" can enhance your LiveAgent call center with cutting-edge VoIP solutions. As a leader in virtual telephony from Spain, Duocom offers innovative and flexible services tailored to your needs, optimizing communication and productivity without extra costs. Integrate seamlessly and elevate your customer support experience today!' hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/integraciok/duocom/" title="Discover how Duocom, a leader in virtual telephony and VoIP in Spain, integrates seamlessly with LiveAgent to enhance your call center capabilities. Explore innovative, cost-effective solutions that adapt to your unique business needs and improve customer communication. Learn how to set up a call center using just a laptop or smartphone and benefit from advanced features like IVR and call recording. Visit to optimize productivity and customer service efficiently!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/integraties/duocom/" title="Integreer eenvoudig Duocom VoIP met LiveAgent voor flexibele, realtime aanpasbare telecomoplossingen. Start vandaag gratis!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/intergrering/duocom/" title="Oppdag hvordan Duocom kan revolusjonere ditt LiveAgent-telefonsenter med kostnadsfri VoIP-integrasjon. Spar tid og penger med fleksible, virtuelle telefontjenester fra en ledende spansk leverandør. Enkelt oppsett, avanserte funksjoner som IVR, og problemfri samtalehåndtering. Besøk siden for å lære mer!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/integracje/duocom/" title="Odkryj innowacyjną integrację Duocom z LiveAgent – lidera w hiszpańskiej telefonii wirtualnej i VoIP. Dzięki elastycznym usługom, które można dostosować do indywidualnych potrzeb, stworzysz skuteczne call center bez dodatkowych inwestycji. Poznaj, jak łatwo zintegrować Duocom z LiveAgent, i usprawnij swoje operacje call center już teraz!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/integrari/duocom/" title="Duocom oferă telefonie virtuală și VoIP integrate cu LiveAgent, optimizând apelurile și economisind timp și bani pentru afacerea ta!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/integracii/duocom/" title="Интеграция Duocom с LiveAgent: улучшите связь и управление call-центром без затрат на оборудование. Экономьте время и деньги!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title='LiveAgent: Viackanálový softvér zákazníckej podpory s live chatom, AI, 24/7 podporou a 30-dňovou skúšobnou verziou zdarma. Začnite teraz!"' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/integracije/duocom/" title="Integrirajte Duocom z LiveAgent za prilagodljiv VoIP klicni center in izboljšajte izkušnjo strank. Preizkusite brezplačno zdaj!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/zhenghe/duocom/" title="集成 Duocom 和 LiveAgent，享受领先的虚拟电话和 VoIP 服务，提高工作效率，优化沟通，节省时间与成本！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/integration/duocom/" title="Integrate Duocom VoIP with LiveAgent for seamless call center setup. Save time, improve customer relationships, and boost efficiency!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tich-hop/duocom/" title='Tích hợp Duocom với LiveAgent để tối ưu hóa trung tâm cuộc gọi, sử dụng VoIP sáng tạo, nâng cao hiệu suất và quản lý giao tiếp dễ dàng."' hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Bliski istok</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/altakamol/duocom/" title='احصل على مركز اتصال مرن وسريع باستخدام تكامل Duocom مع LiveAgent. عزز إنتاجيتك دون تكاليف إضافية أو استثمارات!"' hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/integrations/duocom/" title="Integrate Duocom, a leading Spanish VoIP provider, with LiveAgent for seamless call and ticket management. Enjoy flexible virtual telephony solutions without investment or maintenance costs, perfect for enhancing your call center's capabilities. Start your free LiveAgent account today and experience effortless communication integration." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.71" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/integracoes/duocom/" title="Descubra a integração fácil e sem custo adicional do Duocom, líder em telefonia virtual e VoIP, com o LiveAgent. Transforme seu call center com serviços personalizados e flexíveis, otimizando a produtividade e melhorando a experiência do cliente. 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itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.hr/integracije/" href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1"><span itemprop="name">Integracije</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Duocom</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-duocom">Duocom</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Duocom je španjolski lider u virtualnoj telefoniji i VoIP-u, nudi fleksibilne usluge prilagodljive potrebama klijenata. Integracija s LiveAgent-om omogućuje jednostavno vođenje pozivnih centara uz napredne značajke poput IVR-a.</p></div>   <div class="compact-header__buttons"> <div class="compact-header__buttons-items"> <div class="compact-header__buttons-item"> <a href="/probni-period/" class=" Button Button--outline Button--outline-gray" title="Nativna integracija" target="" rel="" onclick="" hreflang="hr" onover-preload="1"> <span>Nativna integracija</span> </a> </div> <div class="compact-header__buttons-item"> <a href="https://www.duocom.es/que-es-crm.php?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" class=" Button Button--outline" title="Eksterna integracija" target="_blank" rel="" onclick="" hreflang="es"> <span>Eksterna integracija</span> </a> </div> </div> </div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorije:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.hr/integracije/#voip-partneri-hr" title="VoIP partneri" hreflang="hr" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#tag-solid"></use> </svg> VoIP partneri </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Dostupno u:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.hr/cjenik/" title="Large" urlslab_href_old="/cijene/" hreflang="hr" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.71#tag-solid"></use> </svg> Large </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-is-duocom" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Što je Duocom?</span></a><a href="#h-how-can-you-use-it" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Kako ga i vi možete koristit?</span></a><a href="#h-how-can-you-benefit-from-a-liveagent-call-center" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Kako možete iskoristiti LiveAgent call centar?</span></a><a href="#h-how-does-the-liveagent-call-center-work" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Kako funkcionira LiveAgent call centar?</span></a><a href="#h-how-to-integrate-duocom-voip-with-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Kako integrirati Duocom VoIP s LiveAgent-om?</span></a><a href="#h-get-more-information-about-liveagent-call-center-software" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Otkrijte kako Duocom, vodeći španjolski pružatelj virtualne telefonije i VoIP usluga, može poboljšati vaš LiveAgent pozivni centar. Iskoristite jednostavnu integraciju i napredne funkcije za optimizaciju komunikacija bez dodatnih troškova. Posjetite našu stranicu za besplatno isprobavanje i saznajte više!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Doznajte više o LiveAgent-ovom Call centar softveru</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.hr/app/themes/liveagent/assets/images/compact_header_integrations.png?ver=1.25.71"> <picture><img fetchpriority="high" src="https://www.liveagent.hr/app/themes/liveagent/assets/images/compact_header_integrations.png?ver=1.25.71" alt="Duocom" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/06/duocom2-185x185.png"> <picture><source srcset="https://www.liveagent.hr/wp/urlslab-download/015ffe15489d04fbc10a00e6afced6fd/duocom2-185x185.png.webp" type="image/webp"></source><img fetchpriority="high" src="https://www.liveagent.hr/wp/urlslab-download/21ffc3b178d494a082657adb02fc55f4/duocom2-185x185.png" class="compact-header__logo-img" urlslab-id="29"></picture> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">Započnite besplatni probni period</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Puno ime" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Naziv poduzeća" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Odaberite ime za svoju LiveAgent poddomenu. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content urlslab_yt urlslab_yt" itemprop="articleBody"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.hr/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"> <div class="Directory__blocks"> <h2 id="customer-service-contacts" class="Post__sectiontitle"><span>Duocom integration</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/icon-directory-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> <h3 id="h-partner-website">Partner website</h3> <p> <a href="https://www.duocom.es/?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" target="_blank" rel="nofollow" title='Descubre soluciones de telefonía virtual a medida: números virtuales, VoIP, centralitas y más. Flexibilidad, ahorro y soporte técnico incluido."' hreflang="es"> Saznaj više </a> </p> </div> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/icon-directory-live-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> <h3 id="h-partner-privacy-policy">Partner Privacy Policy</h3> <p> <a href="https://www.duocom.es/politica-privacidad.php" target="_blank" rel="nofollow" urlslab_href_old="https://www.duocom.es/pdf/privacidad.pdf?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" title="Descubre la política de privacidad de Duocom: protección de datos personales según el RGPD y la LOPDGDD. ¡Conoce tus derechos!" hreflang="es"> Duocom Politika privatnosti </a> </p> </div> </div> </div> <h2 class="wp-block-heading" id="h-what-is-duocom">Što je Duocom?</h2> <p>Duocom je lider među španjolskim telekomunikacijskim poduzećima u polju virtualne telefonije i VoIP-a. Duocom Europe S.L. je telefonski operator sa sjedištem u Gran Canaria u Španjolskoj s licencom National Markets and Competition Commission (CNMC).</p> <p>Tvrtka je razvila vlastitu inovativnu tehnologiju kombinirajući telefoniju i Internet kako bi virtualne usluge prilagodila posebnim potrebama svakog klijenta. Usluge koje pružaju veliku fleksibilnost, budući da korisnici mogu u bilo kojem trenutku odabrati uređaj (fiksni, mobilni, VoIP, Internet) i alate koji najbolje odgovaraju njihovim posebnim potrebama, uz mogućnost ponovne konfiguracije u stvarnom vremenu. </p> <p>Duocom Europe nudi virtualne telefonske usluge koje – bez ulaganja ili troškova održavanja – optimiziraju produktivnost i upravljanje vašim komunikacijama, štedeći vam vrijeme i novac. </p> <h2 class="wp-block-heading" id="h-how-can-you-use-it">Kako ga i vi možete koristit?</h2> <p>Ako tražite VoIP davatelja usluga za povezivanje s vašim LiveAgent pozivnim centrom, Duocom je izvrstan izbor. Pozivni centar LiveAgent-a obrađivat će vaše pozive i ticket , dok će ostalo osigurati Duocom. Mikrofoni i zvučnici za prijenosna računala ili pametne telefone sve su što je potrebno za uspostavljanje početnog pozivnog centra. Možda će vam trebati <a href="https://www.liveagent.hr/akademija/oprema-za-pozivni-centar/" drugi="" hardver="" urlslab_href_old="https://www.liveagent.hr/akademi/oprema-za-pozivni-centar/" title="Otkrijte ključnu opremu za pokretanje pozivnog centra i isprobajte LiveAgent softver besplatno za optimalno korisničko iskustvo!" hreflang="hr" onover-preload="1"> ako kasnije želite poboljšati kvalitetu poziva.</a></p> <div class="youtube_urlslab_loader" data-ytid="Ydbuj55E8PU" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">IVR & CALLBACK FEATURE DEMO LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M217S</strong><picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/972361aba5dc4cdea7a968a7896c83da/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.hr/wp/urlslab-download/cb98fda2697f231f29e9ea71c90698eb/hqdefault.jpg" alt="Youtube video: IVR & CALLBACK FEATURE DEMO LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="33"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:50:25+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="IVR & CALLBACK FEATURE DEMO LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create a browser-based inbound and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can play them back later. Users can connect an unlimited amount of phone numbers with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/Ydbuj55E8PU/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=Ydbuj55E8PU"><link itemprop="embedUrl" content="https://www.youtube.com/embed/Ydbuj55E8PU"><meta itemprop="duration" content="P0Y0M0DT0H0M217S"><meta itemprop="uploadDate" content="2024-10-14T06:50:25+00:00"></div></div> <h2 class="wp-block-heading" id="h-how-can-you-benefit-from-a-liveagent-call-center">Kako možete iskoristiti LiveAgent call centar?</h2> <p>Iako neki ljudi više vole digitalna korisnička iskustva, drugi žude za <a href="https://www.liveagent.com/blog/call-center-statistics/" urlslab_href_old="https://www.liveagent.com/blog/phone-calls-continue-to-be-a-crucial-part-of-customer-service-this-is-why/" title="Discover 35+ essential call center statistics for 2024, offering insights into customer behavior and key performance metrics." hreflang="en-US" onover-preload="1">dubljom osobnom vezom</a> s brendovima s kojima komuniciraju. Pozivni centri izvrstan su način za poboljšanje odnosa s kupcima, prodaju proizvoda, pridobivanje novih kupaca i korisnika usluga ili pružanje općih korisničkih usluga.</p> <p>Padom popularnosti tradicionalnih pozivnih centara i porastom call centar softvera poput LiveAgent-a, lako je pružiti ove vrste iskustava svojim kupcima bez probijanja budžeta. Pozivni centri su sada dostupni svim vrstama poduzeća, velikim ili malim.</p> <h2 class="wp-block-heading" id="h-how-does-the-liveagent-call-center-work">Kako funkcionira LiveAgent call centar?</h2> <p>LiveAgent olakšava upravljanje i vođenje pozivnog centra za tvrtke pomoću svojih naprednih značajki. Na primjer, možete stvoriti prilagođena <a href="https://www.liveagent.hr/funkcionalnosti/ivr-interaktivni-glasovni-odgovor/" urlslab_href_old="https://www.liveagent.hr/momayezat/ivr-interaktivni-glasovni-odgovor/" title="Saznajte sve o IVR-u (Interaktivni glasovni odgovor) uz LiveAgent! Dizajnirajte IVR stabla, preusmjeravajte pozive i poboljšajte korisničku podršku!" hreflang="hr" onover-preload="1">IVR (interaktivni glasovni odgovor)</a> stabla, koja će automatski usmjeravati vaše klijente do pravih odjela i agenata.</p> <p>Najbolji dio? IVR značajka LiveAgent-a obavlja sav posao i stvara ugodno iskustvo za vaše kupce. Sve što trebaju učiniti je preslušati izbornik IVR i pritisnuti odgovarajuću tipku brojčanika (poput pritiska 1 za prodaju) kako bi bili povezani s pravom osobom za taj posao.</p> <figure class="wp-block-video aligncenter"><video autoplay="" loop="" muted="" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.liveagent.hr/wp/urlslab-download/a279da24b0b39e71d71dad06ae9ceac1/LiveAgent_CallCenter-1.mp4" urlslab-lazy="yes" urlslab-id="53"></video><figcaption>Pozivni centar s IVR-om</figcaption></figure> <p>Je li se vaš kupac slučajno povezao s pogrešnim odjelom? Rješenje je jednostavno, koristite preusmjeravanje poziva kako biste usmjerili kupca do jednog od kolega i uštedite im vrijeme.</p> <p>Teško se prisjećate što su rekli vaši kupci? Bez brige, LiveAgent bilježi sve dolazne i odlazne pozive i pohranjuje ih u sustav. Ako trebate osvježiti memoriju, jednostavno pronađite ticket i preslušajte cijelu snimku poziva. Snimanje poziva također se može koristiti za obuku novih agenata i pokazivanje ispravnih odgovora na pozive kupaca.</p> <p>Želite više informacija o značajkama našeg pozivnog centra? Pogledajte našu <a href="https://www.liveagent.hr/funkcionalnosti/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features/#call-center" title="Otkrijte sve moćne funkcionalnosti LiveAgent-a za višekanalnu podršku. Poboljšajte korisničko iskustvo uz napredne alate!" hreflang="hr" onover-preload="1">stranicu značajki Call Center-a</a> koja sadrži sve informacije o mogućnostima LiveAgent-ovog pozivnog centra.</p> <h2 class="wp-block-heading" id="h-how-to-integrate-duocom-voip-with-liveagent">Kako integrirati Duocom VoIP s LiveAgent-om?</h2> <p>Ako želite kreirati vlastiti LiveAgent call centar s Duocom kao vašim VoIP pružateljem, slijedite ovaj jednostavan vodič.</p> <ul class="wp-block-list"><li>Otvorite LiveAgent i idite na <strong>Configuration > Call > Numbers</strong>. Kliknite na narančasto <strong>Create</strong> dugme na vrhu. <br></li><li>Odaberite <strong>Duocom</strong> s liste pružatelja VoIP usluga.</li></ul> <div class="wp-block-image no-borders"><figure class="aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/image-6-1.png" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Image 6 1.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/0da581c83a48203f5c79aaf9326af38f/image-6-1.png.webp 658w, https://www.liveagent.hr/wp/urlslab-download/5eda44c1d20ba322461ccb598f48096e/image-6-1-272x300.png.webp 272w, https://www.liveagent.hr/wp/urlslab-download/57eb406037213304af1761c5ccf909fc/image-6-1-45x50.png.webp 45w, https://www.liveagent.hr/wp/urlslab-download/554f2c710ae67bd9a517457af58d4aa6/image-6-1-23x25.png.webp 23w, https://www.liveagent.hr/wp/urlslab-download/1e281f750bfed3b0286c573115672355/image-6-1-304x335.png.webp 304w, https://www.liveagent.hr/wp/urlslab-download/17914785ea99cbfd3f61eaa58d1644bb/image-6-1-363x400.png.webp 363w, https://www.liveagent.hr/wp/urlslab-download/1a2bae55399e6d78f2f1bb4892e17ec8/image-6-1-168x185.png.webp 168w, https://www.liveagent.hr/wp/urlslab-download/cc07e191ee8bfb5179b9d9ae7192748a/image-6-1-100x110.png.webp 100w, https://www.liveagent.hr/wp/urlslab-download/1889013326c3d61db1046564ef388503/image-6-1-440x485.png.webp 440w" urlslab-lazy="yes" sizes="(max-width: 658px) 100vw, 658px" type="image/webp"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/733133e08126731c162135254597dccd/image-6-1.png 658w, https://www.liveagent.hr/wp/urlslab-download/7313f3354a866339b09e673639efaf71/image-6-1-272x300.png 272w, https://www.liveagent.hr/wp/urlslab-download/7e36026e2e39c47f64c3d34047c8cf7f/image-6-1-45x50.png 45w, https://www.liveagent.hr/wp/urlslab-download/962c7faab7a20380711a5b0496eb002e/image-6-1-23x25.png 23w, https://www.liveagent.hr/wp/urlslab-download/dc834316b7ba8f4465b2cffbcaa167e8/image-6-1-304x335.png 304w, https://www.liveagent.hr/wp/urlslab-download/564cdeddd177ba5af8bf8a085417f389/image-6-1-363x400.png 363w, https://www.liveagent.hr/wp/urlslab-download/8161790701526ad8f1b068e67ed20b9b/image-6-1-168x185.png 168w, https://www.liveagent.hr/wp/urlslab-download/6aafc001b35d58cfb750cbb79b2fabef/image-6-1-100x110.png 100w, https://www.liveagent.hr/wp/urlslab-download/2e6b1f066d250d3abca5e9af4ca5429a/image-6-1-440x485.png 440w" urlslab-lazy="yes" sizes="(max-width: 658px) 100vw, 658px"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/0da581c83a48203f5c79aaf9326af38f/image-6-1.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="658" height="725" alt="" class="wp-image-320356" data-src="https://www.liveagent.hr/wp/urlslab-download/733133e08126731c162135254597dccd/image-6-1.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a><figcaption>Odaberite Duocom</figcaption></figure></div> <ul class="wp-block-list"><li>Unesite broj, odaberite odjel, unesite svoje podatke za prijavu i odaberite svoj prefiks. Također možete potvrditi ili poništiti opciju za snimanje svih primljenih i upućenih telefonskih poziva s ovog broja. Kada želite završiti, kliknite gumb <strong>Add</strong> na dnu.</li></ul> <div class="wp-block-image no-borders"><figure class="aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/image-7.png" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Image 7.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/5a4a3bbb77f51959198a9545a6f44c6b/image-7-1024x549.png.webp 1024w, https://www.liveagent.hr/wp/urlslab-download/9123bc68131c356a2bdac68f3a78e97c/image-7-300x161.png.webp 300w, https://www.liveagent.hr/wp/urlslab-download/bc8ad53941fae30327c7530be62cd835/image-7-768x412.png.webp 768w, https://www.liveagent.hr/wp/urlslab-download/f077bd7123b2c3c795984edeeb11a460/image-7-93x50.png.webp 93w, https://www.liveagent.hr/wp/urlslab-download/30513591fde6e516496238b15e866ae1/image-7-47x25.png.webp 47w, https://www.liveagent.hr/wp/urlslab-download/6ebd44f59d0aa86a0475e87d5898f184/image-7-624x335.png.webp 624w, https://www.liveagent.hr/wp/urlslab-download/33d58e9c81dc20890b56f3164b1e9023/image-7-700x376.png.webp 700w, https://www.liveagent.hr/wp/urlslab-download/bbe477ed60b2742672f28aaee3f8260c/image-7-185x99.png.webp 185w, https://www.liveagent.hr/wp/urlslab-download/9efbf948421b20cf63a2a227d6488e09/image-7-110x59.png.webp 110w, https://www.liveagent.hr/wp/urlslab-download/9600aff75ebfd816c9d1bc60a57c64e5/image-7-485x260.png.webp 485w, https://www.liveagent.hr/wp/urlslab-download/f7a31764917074bd0ad77c7476274792/image-7.png.webp 1217w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/01f0110bb96f9acc8dba8eefb42775ee/image-7-1024x549.png 1024w, https://www.liveagent.hr/wp/urlslab-download/62dfbbefccd9eb92a491cdfb60a06722/image-7-300x161.png 300w, https://www.liveagent.hr/wp/urlslab-download/871aaa77b8d7df300c5dcd987801db2f/image-7-768x412.png 768w, https://www.liveagent.hr/wp/urlslab-download/0134ea0899c6a0d554137bbc4d72badf/image-7-93x50.png 93w, https://www.liveagent.hr/wp/urlslab-download/f342b165c625905eca42d4f49098a238/image-7-47x25.png 47w, https://www.liveagent.hr/wp/urlslab-download/dbd118c0d14a28751d12d1cec54b66a3/image-7-624x335.png 624w, https://www.liveagent.hr/wp/urlslab-download/82dbe9d733ed77845900271f1b2af619/image-7-700x376.png 700w, https://www.liveagent.hr/wp/urlslab-download/9cf9d59e5aafdf90d38942cc223c2d68/image-7-185x99.png 185w, https://www.liveagent.hr/wp/urlslab-download/4d9a8e5157cb31005541be2e6e175aa9/image-7-110x59.png 110w, https://www.liveagent.hr/wp/urlslab-download/92fd43e97c3b6af3efb4691b1dc60b70/image-7-485x260.png 485w, https://www.liveagent.hr/wp/urlslab-download/9a63f34bcddefbab3964b3e641e70195/image-7.png 1217w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/5a4a3bbb77f51959198a9545a6f44c6b/image-7-1024x549.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="549" alt="" class="wp-image-320386" data-src="https://www.liveagent.hr/wp/urlslab-download/01f0110bb96f9acc8dba8eefb42775ee/image-7-1024x549.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a><figcaption>Konfigurirajte vaš Duocom telefonski broj</figcaption></figure></div> <p>Telefonski je broj u LiveAgent-u i spreman za upotrebu. Ako želite, možete dodati više Duocom telefonskih brojeva ili brojeve drugih VoIP davatelja usluga.</p> <div class="wp-block-image no-borders"><figure class="aligncenter size-large"><a href="https://www.liveagent.com/app/uploads/2021/06/image-8.png" data-lightbox="gallery" title="App - Uploads - 2021 - 06 - Image 8.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/8f385ea89b90bdb46fb00165ada6ed18/image-8-1024x110.png.webp 1024w, https://www.liveagent.hr/wp/urlslab-download/a897d758e7bfa89fb0274db3bb5ad928/image-8-300x32.png.webp 300w, https://www.liveagent.hr/wp/urlslab-download/43c5123e7c679d8accdf9ced027c7cfe/image-8-768x82.png.webp 768w, https://www.liveagent.hr/wp/urlslab-download/9251428bd4429e53b039c91f6ec752a0/image-8-185x20.png.webp 185w, https://www.liveagent.hr/wp/urlslab-download/f29a7a190d939c4cd2e5363380961ef2/image-8-175x19.png.webp 175w, https://www.liveagent.hr/wp/urlslab-download/a9ed5314b6bb74261ce830a7aabc5ad0/image-8-960x103.png.webp 960w, https://www.liveagent.hr/wp/urlslab-download/e975ca6191ab5f4f6c163f132768ab62/image-8-700x75.png.webp 700w, https://www.liveagent.hr/wp/urlslab-download/47aa9cf505907d1e653b47048ac7ff24/image-8-110x12.png.webp 110w, https://www.liveagent.hr/wp/urlslab-download/357b87ace0162a558ab0b1348e8fa280/image-8-485x52.png.webp 485w, https://www.liveagent.hr/wp/urlslab-download/55cd7cc8bcc5af7cc34e9c99012977ac/image-8.png.webp 1309w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/25e8612cd8e9029c09be581325df00c9/image-8-1024x110.png 1024w, https://www.liveagent.hr/wp/urlslab-download/07e467a3e2db0a25e60e9943243e66b8/image-8-300x32.png 300w, https://www.liveagent.hr/wp/urlslab-download/2f0dd1875340b4b4e59a0989330b2fe3/image-8-768x82.png 768w, https://www.liveagent.hr/wp/urlslab-download/82187ad19f549a5cd7662bd269954627/image-8-185x20.png 185w, https://www.liveagent.hr/wp/urlslab-download/e984225be7407eb7eb91b581949af8d9/image-8-175x19.png 175w, https://www.liveagent.hr/wp/urlslab-download/8d82fe5ae1f4f279afd04ab6720ed3ac/image-8-960x103.png 960w, https://www.liveagent.hr/wp/urlslab-download/47aaeb05ce70d112654318c036fd8172/image-8-700x75.png 700w, https://www.liveagent.hr/wp/urlslab-download/7af85ffe05a611893285de5b4242c81e/image-8-110x12.png 110w, https://www.liveagent.hr/wp/urlslab-download/a14483a7c581761b81335355819e7fe2/image-8-485x52.png 485w, https://www.liveagent.hr/wp/urlslab-download/f0d731f6472bb790e433284069e937e2/image-8.png 1309w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/8f385ea89b90bdb46fb00165ada6ed18/image-8-1024x110.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="110" alt="" class="wp-image-320415" data-src="https://www.liveagent.hr/wp/urlslab-download/25e8612cd8e9029c09be581325df00c9/image-8-1024x110.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a><figcaption>Duocom telefonski broj je dodan</figcaption></figure></div> <h2 class="wp-block-heading" id="h-get-more-information-about-liveagent-call-center-software">Doznajte više o LiveAgent-ovom Call centar softveru</h2> <p>Tražite li više informacija o uspostavljanju i vođenju pozivnog centra? Ako ste zainteresirani, pogledajte <a href="https://www.liveagent.hr/akademija/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/academy/#call-center-software" title="Otkrijte sveobuhvatan vodič za korisničku podršku na LiveAgent Akademiji! Poboljšajte vještine i optimizirajte korisničko iskustvo." hreflang="hr" onover-preload="1">LiveAgent akademiju za više informacija u vezi s pozivnim centrima</a> i drugim temama iz svijeta korisničke podrške.</p> <p>Zanima vas što još LiveAgent nudi? Pogledajte video u nastavku kako biste vidjeli cjeloviti tour našeg softvera za korisničku podršku.</p> <div class="youtube_urlslab_loader" data-ytid="3zYfDwqNj0U" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.hr/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="37"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-to-je-duocom">Što je Duocom?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Duocom je lider među španjolskim telekomunikacijskim poduzećima u polju virtualne telefonije i VoIP-a. Duocom Europe S.L. je telefonski operator sa sjedištem u Gran Canaria u Španjolskoj s licencom National Markets and Competition Commission (CNMC).</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-mogu-li-integrirati-duocom-s-liveagent-om">Mogu li integrirati Duocom s LiveAgent-om?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Duocom je jedan od pružatelja usluga Voice over Internet Protocol (VoIP) koji je dostupan i podržan od strane LiveAgent-a. Pozivni centar možete postaviti s Duocomom kao glavnim davateljem usluga, ako je to vaša želja.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-je-li-duocom-integracija-besplatna">Je li Duocom integracija besplatna?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Ne morate dodatno platiti s paketom All-Inclusive i možete odmah uspostaviti Duocom VoIP pozivni centar u LiveAgent-u.</p></div></div></li></ul></div> <div class="Post__buttons"> <a href="/integracije/" class="Button Button--outline Button--back" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1"><span>Nazad na Integracije</span></a> <a href="/probni-period/" class="Button Button--full" title="Registrirajte se za besplatno 14-dnevno probno razdoblje uz LiveAgent i otkrijte vrhunske alate za korisničku podršku!" hreflang="hr" onover-preload="1"> <span>Kreirajte račun besplatno</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Povezani članci</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="hr" onover-preload="1"><img alt="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/1b795b3f0fbc0334/1728913002_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="hr" onover-preload="1">Integracije</a></p><p class="urlslab-rel-res-item-summary">Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!</p><a href="https://www.liveagent.hr/integracije/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/integracije/optitelecom/" title="LiveAgent is a help desk software that connects multiple platforms into one interface. Check out all the available integrations right now." hreflang="hr" onover-preload="1"><img alt="LiveAgent is a help desk software that connects multiple platforms into one interface. Check out all the available integrations right now." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/5950c17bcd8f3b2c/1729080383_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/integracije/optitelecom/" title="LiveAgent is a help desk software that connects multiple platforms into one interface. Check out all the available integrations right now." hreflang="hr" onover-preload="1">OptiTELECOM</a></p><p class="urlslab-rel-res-item-summary">OptiTELECOM nudi vrhunska IP rješenja kao što su virtualne telefonske centrale, a njihova integracija s LiveAgent-om poboljšava funkcionalnost vašeg pozivnog centra. Otkrijte kako ova nativna integracija može unaprijediti vaše poslovanje putem stabilnih i inovativnih VoIP usluga. Isprobajte besplatno i doživite prednosti modernih kontaktnih centara.</p><a href="https://www.liveagent.hr/integracije/optitelecom/" title="LiveAgent is a help desk software that connects multiple platforms into one interface. Check out all the available integrations right now." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/integracije/telsome/" title="Telsome je pružatelj telefonskih usluga za poduzeća koja se fokusiraju na kvalitetu i poboljšanje. Pročitajte o integraciji Telsoma u LiveAgent." hreflang="hr" onover-preload="1"><img alt="Telsome je pružatelj telefonskih usluga za poduzeća koja se fokusiraju na kvalitetu i poboljšanje. Pročitajte o integraciji Telsoma u LiveAgent." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/58c349723b02238/1729068506_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/integracije/telsome/" title="Telsome je pružatelj telefonskih usluga za poduzeća koja se fokusiraju na kvalitetu i poboljšanje. Pročitajte o integraciji Telsoma u LiveAgent." hreflang="hr" onover-preload="1">Telsome</a></p><p class="urlslab-rel-res-item-summary">Integrirajte Telsome VoIP s LiveAgentom besplatno! Isprobajte 30-dnevno besplatno probno razdoblje i unaprijedite korisničku podršku.</p><a href="https://www.liveagent.hr/integracije/telsome/" title="Telsome je pružatelj telefonskih usluga za poduzeća koja se fokusiraju na kvalitetu i poboljšanje. Pročitajte o integraciji Telsoma u LiveAgent." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/integracije/monema/" title="LiveAgent je helpdesk aplikacija koja kombinira više platformi u jedno sučelje. Istražite dostupne kombinacije odmah." hreflang="hr" onover-preload="1"><img alt="LiveAgent je helpdesk aplikacija koja kombinira više platformi u jedno sučelje. Istražite dostupne kombinacije odmah." data-src="https://www.liveagent.hr/wp/urlslab-download/0d69ab107a651fcedc34750853ff98df/1729108087_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/integracije/monema/" title="LiveAgent je helpdesk aplikacija koja kombinira više platformi u jedno sučelje. Istražite dostupne kombinacije odmah." hreflang="hr" onover-preload="1">Monema</a></p><p class="urlslab-rel-res-item-summary">Monema je španjolski pružatelj telefonije specijaliziran za virtualne PBX sustave i pozivne centre, nudi besprijekornu integraciju s LiveAgent-om bez dodatnih troškova. Isprobajte besplatno i uživajte u inovativnim uslugama prilagođenim vašim potrebama s naglaskom na kvalitetu i korisničko zadovoljstvo. Posjetite stranicu i otkrijte prednosti Monema integracije!</p><a href="https://www.liveagent.hr/integracije/monema/" title="LiveAgent je helpdesk aplikacija koja kombinira više platformi u jedno sučelje. Istražite dostupne kombinacije odmah." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Zatražite demo LiveAgent-a i otkrijte kako poboljšati korisničku podršku. 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