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<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>Customer Service Software by Vision Helpdesk</title> <atom:link href="https://www.visionhelpdesk.com/feed" rel="self" type="application/rss+xml" /> <link>https://www.visionhelpdesk.com/</link> <description>Customer Service Software: Help Desk, Multi-Company Help Desk, PinkVERIFY ITIL/ ITSM Service Desk & Live Chat by Vision Helpdesk</description> <lastBuildDate>Mon, 14 Oct 2024 10:49:09 +0000</lastBuildDate> <language>en-US</language> <sy:updatePeriod> hourly </sy:updatePeriod> <sy:updateFrequency> 1 </sy:updateFrequency> <generator>https://wordpress.org/?v=5.8.10</generator> <item> <title>4 Service Desk Trends To Know In 2024</title> <link>https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html</link> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Mon, 14 Oct 2024 10:48:03 +0000</pubDate> <category><![CDATA[Service Desk Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9829</guid> <description><![CDATA[4 Service Desk Trends To Know In 2024 The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models. According to a report from Fortune Business Insights, the market size was valued at $2.83 billion in 2023. This is a The post <a rel="nofollow" href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html">4 Service Desk Trends To Know In 2024</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> </item> <item> <title>The Benefits of IT Customer Service Software</title> <link>https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html</link> <comments>https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html#respond</comments> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Tue, 09 Jul 2024 11:47:26 +0000</pubDate> <category><![CDATA[Service Desk Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9820</guid> <description><![CDATA[If your business has not adopted IT customer service software, doing so should be a priority as part of your digital transformation. The fact is that technology has become an increasingly integral part of day-to-day business operations, and having a platform for IT support management can be essential in helping you keep things running smoothly The post <a rel="nofollow" href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html">The Benefits of IT Customer Service Software</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> <wfw:commentRss>https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</title> <link>https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html</link> <comments>https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html#respond</comments> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Mon, 17 Jun 2024 09:42:18 +0000</pubDate> <category><![CDATA[Compare Help Desk Software]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9816</guid> <description><![CDATA[Exceptional customer support is no longer a differentiator; it’s a necessity. Vision Helpdesk, a leading provider of customer support tools, understands this and is dedicated to helping businesses streamline their customer service operations. Our products include Help Desk Software, Multi-Company Help Desk Software, Service Desk Software, and Satellite/Multi-Company Live Chat Software. Let’s look at their The post <a rel="nofollow" href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> <wfw:commentRss>https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</title> <link>https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html</link> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Fri, 05 Apr 2024 09:49:29 +0000</pubDate> <category><![CDATA[Compare Help Desk Software]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9811</guid> <description><![CDATA[Providing knowledgeable, rapid-fire support is important for companies wanting to make customers happy and get a leg up on the competition. Finding the right help desk software tailored to your business can empower your agents to deliver 5-star, rave-worthy service with each conversation.聽 With the huge array of options on the table, narrowing down the The post <a rel="nofollow" href="https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html">Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> </item> <item> <title>The Top Live Chat Software Trends to Expect in 2024</title> <link>https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html</link> <comments>https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html#respond</comments> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Tue, 13 Feb 2024 11:45:38 +0000</pubDate> <category><![CDATA[Live Chat Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9805</guid> <description><![CDATA[Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response. With live chat, customers can get real-time support and answers at the click of a button. Years ago, live The post <a rel="nofollow" href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html">The Top Live Chat Software Trends to Expect in 2024</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> <wfw:commentRss>https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>What the Best Service Desk Will Look Like in 2024</title> <link>https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html</link> <comments>https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html#respond</comments> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Wed, 17 Jan 2024 09:59:11 +0000</pubDate> <category><![CDATA[Service Desk Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9800</guid> <description><![CDATA[Let’s face it鈥攖oday’s customers have higher standards than ever. They expect fast responses, seamless self-service, and support across all channels and devices. There is a greater need for efficient and advanced service desk software that can meet the new and ever-changing standards of today’s customers. To “wow” customers in 2024, you need forward-thinking service聽desk software The post <a rel="nofollow" href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html">What the Best Service Desk Will Look Like in 2024</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> <wfw:commentRss>https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Guide to the Best Help Desk Software 2024</title> <link>https://www.visionhelpdesk.com/guide-to-the-best-help-desk-software-2024.html</link> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Mon, 25 Dec 2023 09:46:14 +0000</pubDate> <category><![CDATA[Help Desk Software Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9788</guid> <description><![CDATA[Your customers drive your business. If they are not happy, you will know, because negative words spread fast and begin to affect your reputation, and, eventually your revenues. Studies indicate that over 80% of customers make a purchase based on the quality of customer service. Creating systems that ensure timely and streamlined communication and customer The post <a rel="nofollow" href="https://www.visionhelpdesk.com/guide-to-the-best-help-desk-software-2024.html">Guide to the Best Help Desk Software 2024</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> </item> <item> <title>Get to Know the Leading Service Desk Software</title> <link>https://www.visionhelpdesk.com/get-to-know-the-leading-service-desk-software.html</link> <comments>https://www.visionhelpdesk.com/get-to-know-the-leading-service-desk-software.html#respond</comments> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Fri, 01 Dec 2023 09:39:07 +0000</pubDate> <category><![CDATA[Service Desk Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9765</guid> <description><![CDATA[Providing excellent customer service is about more than responding to inquiries. Taking a holistic approach to support customers, employees, and IT allows your business to make informed decisions and develop better long-term strategies. Vision Helpdesk’s state-of-the-art leading service desk software takes help desk software one step further by providing a proactive approach to inquiries and The post <a rel="nofollow" href="https://www.visionhelpdesk.com/get-to-know-the-leading-service-desk-software.html">Get to Know the Leading Service Desk Software</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> <wfw:commentRss>https://www.visionhelpdesk.com/get-to-know-the-leading-service-desk-software.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Optimizing Live Web Chat Software for Leads, Engagement, and Sales</title> <link>https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html</link> <comments>https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html#respond</comments> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Fri, 17 Nov 2023 09:38:46 +0000</pubDate> <category><![CDATA[Live Chat Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9762</guid> <description><![CDATA[Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales. However, to truly realize the benefits of lead generation and sales, you must optimize your live chat strategy, setup, and agent training.聽Live web chat software can boost conversion rates and The post <a rel="nofollow" href="https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html">Optimizing Live Web Chat Software for Leads, Engagement, and Sales</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> <wfw:commentRss>https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Key Steps for Determining the Best Service Desk Tool</title> <link>https://www.visionhelpdesk.com/key-steps-for-determining-the-best-service-desk-tool.html</link> <dc:creator><![CDATA[Megha Jadhav]]></dc:creator> <pubDate>Tue, 17 Oct 2023 09:31:15 +0000</pubDate> <category><![CDATA[Service Desk Articles]]></category> <guid isPermaLink="false">https://www.visionhelpdesk.com/?p=9758</guid> <description><![CDATA[Do you remember the days when the only way to receive customer support was to sit on hold for hours waiting to speak to an agent? How frustrating it was to explain your issue over and over? Thankfully, that is not the only option customers have today. The rise of service desk tools has revolutionized The post <a rel="nofollow" href="https://www.visionhelpdesk.com/key-steps-for-determining-the-best-service-desk-tool.html">Key Steps for Determining the Best Service Desk Tool</a> appeared first on <a rel="nofollow" href="https://www.visionhelpdesk.com">Customer Service Software by Vision Helpdesk</a>. ]]></description> </item> </channel> </rss>