CINXE.COM
BMJ My Account Customer Feedback Form
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If you can't find the information you need on our website, send us an email using the form below or contact the customer service team directly at +44 (0) 20 7111 1105. </p> <div id="personal-information"> <p><span class="required">*</span> Indicates a required field.</p> <!-- live chat button --> <div class="sf-chat"> <style type='text/css'> .embeddedServiceHelpButton .helpButton .uiButton { background-color: #005290; font-family: "Arial", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #005290; } </style> <script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script> <script type='text/javascript'> var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' //embedded_svc.settings.defaultMinimizedText = '...'; //(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = [ 'LiveAgent' ]; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://bmj.my.salesforce.com', 'https://bmjgroupideaslivechat.secure.force.com/livechat', gslbBaseURL, '00D0Y000000aQIK', 'Chat_Agents', { baseLiveAgentContentURL : 'https://c.la1-c1-fra.salesforceliveagent.com/content', deploymentId : '5721v000000gHeH', buttonId : '5731v000000Xnta', baseLiveAgentURL : 'https://d.la1-c1-fra.salesforceliveagent.com/chat', eswLiveAgentDevName : 'EmbeddedServiceLiveAgent_Parent04I1v000000PBJ4EAO_16c1dd91bfd', isOfflineSupportEnabled : false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src','https://bmj.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script> </div> <div class="control-group"> <label for="first-name-text" class="control-label"> <span class="required">*</span> First Name </label> <div class="controls"> <input id="first-name-text" name="firstName.value" class="text salesForce" title="first-name" type="text" value="" maxlength="80"/> </div> </div> <div class="control-group"> <label for="last-name-text" class="control-label"> <span class="required">*</span> Last Name </label> <div class="controls"> <input id="last-name-text" name="lastName.value" class="text salesForce" title="last-name" type="text" value="" maxlength="80"/> </div> </div> <div class="control-group"> <label for="email-text" class="control-label"> <span class="required">*</span> Email </label> <div class="controls"> <input id="email-text" name="email.value" class="text salesForce" title="email" type="text" value="" maxlength="100"/> </div> </div> <div class="control-group"> <label for="phone-number-text" class="control-label"> Phone Number </label> <div class="controls"> <input id="phone-number-text" name="phoneNumber.value" class="text salesForce" title="phone-number" type="text" value="" maxlength="40"/> </div> </div> <div class="control-group"> <label for="organisation-name-text" class="control-label"> Organisation </label> <div class="controls"> <input id="organisation-name-text" name="organisationName.value" class="text salesForce" title="organisation-name" type="text" value="" maxlength="150"/> </div> </div> <div class="control-group"> <label class="control-label" for="first-name-text"> <span class="required">*</span> BMA Member </label> <div class="controls"> <div class="form-inline"> <div class="form-group"> <label for="bmaMemberYes">Yes</label> <input id="bmaMemberYes" name="isBMAmember.value" type="radio" value="true"/><label for="bmaMemberNo">No</label> <input id="bmaMemberNo" name="isBMAmember.value" type="radio" value="false" checked="checked"/></div> </div> </div> </div> <div id="wrapper_membershipID" style="display:none"> <div class="control-group"> <label for="membershipID-text" class="control-label"> Membership ID </label> <div class="controls"> <input id="membershipID-text" name="membershipID.value" class="text salesForce" title="membershipID" type="text" value="" maxlength="40"/> </div> </div> </div> <input id="filter" name="key.value" class="hide" type="text" value=""/> <div class="control-group"> <label for="subject-text" class="control-label"> <span class="required">*</span> Subject </label> <div class="controls"> <input id="subject-text" name="subject.value" class="text salesForce" title="subject" type="text" value="" maxlength="255"/> </div> </div> <div class="control-group"> <label for="product-text" class="control-label"> <span class="required">*</span> Product </label> <div class="controls"> <select id="product-text" name="product.value" class=" salesForce" title="product"> <option value="">[ Please Select ]</option> <option value="BMJ Learning">BMJ Learning</option><option value="Best Practice">Best Practice</option><option value="Clinical Evidence">Clinical Evidence</option><option value="Journals">BMJ Journals</option><option value="onExamination">onExamination</option><option value="The BMJ">The BMJ</option><option value="BMJ Quality / Quality Forum">BMJ Quality / Quality Forum</option><option value="BMJ Impact Analytics">BMJ Impact Analytics</option><option value="Other">Other</option> </select> </div> </div> <div class="control-group"> <label for="category-text" class="control-label"> <span class="required">*</span> Category </label> <div class="controls"> <select id="category-text" name="category.value" class=" salesForce" title="category"> <option value="">[ Please Select ]</option> <option value="Cancellation">Cancellation</option><option value="Change of Contact Details">Change of Contact Details</option><option value="Content & Editorial">Content & Editorial</option><option value="Email Alerts">Email Alerts</option><option value="Events & Registration">Events & Registration</option><option value="Help with Online Access">Help with Online Access</option><option value="Missing Print Issues">Missing Print Issues</option><option value="Payment & Billing">Payment & Billing</option><option value="Pricing & Ordering">Pricing & Ordering</option><option value="Product Query">Product Query</option><option value="Reports">Reports</option> </select> </div> </div> <div class="control-group"> <label for="country-text" class="control-label"> <span class="required">*</span> Country/Territory </label> <div class="controls"> <select id="country-text" name="country.value" class=" salesForce" title="country"> <option value="">[ Please Select ]</option> <option value="United Kingdom">United Kingdom</option><option value="United States">United States</option><option value="Afghanistan">Afghanistan</option><option value="Aland Islands">Åland Islands</option><option value="Albania">Albania</option><option value="Algeria">Algeria</option><option value="American Samoa">American Samoa</option><option value="Andorra">Andorra</option><option value="Angola">Angola</option><option value="Anguilla">Anguilla</option><option value="Antarctica">Antarctica</option><option value="Antigua and Barbuda">Antigua and Barbuda</option><option value="Argentina">Argentina</option><option value="Armenia">Armenia</option><option value="Aruba">Aruba</option><option value="Australia">Australia</option><option value="Austria">Austria</option><option value="Azerbaijan">Azerbaijan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahrain</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbados</option><option value="Belarus">Belarus</option><option value="Belgium">Belgium</option><option value="Belize">Belize</option><option value="Benin">Benin</option><option value="Bermuda">Bermuda</option><option value="Bhutan">Bhutan</option><option value="Bolivia">Bolivia, Plurinational State Of</option><option value="Bonaire">Bonaire</option><option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option><option value="Botswana">Botswana</option><option value="Bouvet Island">Bouvet Island</option><option value="Brazil">Brasil</option><option value="British Indian Ocean Territory">British Indian Ocean Territory</option><option value="British Virgin Islands">British Virgin Islands</option><option value="Brunei Darussalam">Brunei Darussalam</option><option value="Bulgaria">Bulgaria</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cambodia">Cambodia</option><option value="Cameroon">Cameroon</option><option value="Canada">Canada</option><option value="Cape Verde">Cape Verde</option><option value="Cayman Islands">Cayman Islands</option><option value="Central African Republic">Central African Republic</option><option value="Chad">Chad</option><option value="Chile">Chile</option><option value="China">China</option><option value="Christmas Island">Christmas Island</option><option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option><option value="Colombia">Colombia</option><option value="Comoros">Comoros</option><option value="Congo">Congo</option><option value="Cook Islands">Cook Islands</option><option value="Costa Rica">Costa Rica</option><option value="Cote divoire">Côte d'Ivoire</option><option value="Croatia">Croatia</option><option value="Cuba">Cuba</option><option value="Cyprus">Cyprus</option><option value="Czech Republic">Czech Republic</option><option value="Democratic Peoples Republic of Korea">Democratic Peoples Republic of Korea</option><option value="Denmark">Denmark</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominica</option><option value="Dominican Republic">Dominican Republic</option><option value="Ecuador">Ecuador</option><option value="Egypt">Egypt</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Equatorial Guinea</option><option value="Eritrea">Eritrea</option><option value="Estonia">Estonia</option><option value="Ethiopia">Ethiopia</option><option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option><option value="Faroe Islands">Faroe Islands</option><option value="Fiji">Fiji</option><option value="Finland">Finland</option><option value="France">France</option><option value="French Guiana">French Guiana</option><option value="French Polynesia">French Polynesia</option><option value="French Southern Territories">French Southern Territories</option><option value="Gabon">Gabon</option><option value="Gambia">Gambia</option><option value="Georgia">Georgia</option><option value="Germany">Germany</option><option value="Ghana">Ghana</option><option value="Gibraltar">Gibraltar</option><option value="Greece">Greece</option><option value="Greenland">Greenland</option><option value="Grenada">Grenada</option><option value="Guadeloupe">Guadeloupe</option><option value="Guam">Guam</option><option value="Guatemala">Guatemala</option><option value="Guernsey">Guernsey</option><option value="Guinea">Guinea</option><option value="Guinea-Bissau">Guinea-Bissau</option><option value="Guyana">Guyana</option><option value="Haiti">Haiti</option><option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option><option value="Holy See (Vatican City State)">Holy see (Vatican City State)</option><option value="Honduras">Honduras</option><option value="Hong Kong">Hong Kong</option><option value="Hungary">Hungary</option><option value="Iceland">Iceland</option><option value="India">India</option><option value="Indonesia">Indonesia</option><option value="Iran">Iran</option><option value="Iraq">Iraq</option><option value="Ireland">Ireland</option><option value="Isle of Man">Isle of Man</option><option value="Israel">Israel</option><option value="Italy">Italy</option><option value="Jamaica">Jamaica</option><option value="Japan">Japan</option><option value="Jersey">Jersey</option><option value="Jordan">Jordan</option><option value="Kazakhstan">Kazakhstan</option><option value="Kenya">Kenya</option><option value="Kiribati">Kiribati</option><option value="Kuwait">Kuwait</option><option value="Kyrgyzstan">Kyrgyzstan</option><option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option><option value="Latvia">Latvia</option><option value="Lebanon">Lebanon</option><option value="Lesotho">Lesotho</option><option value="Liberia">Liberia</option><option value="Libya">Libyan Arab Jamahiriya</option><option value="Liechtenstein">Liechtenstein</option><option value="Lithuania">Lithuania</option><option value="Luxembourg">Luxembourg</option><option value="Macao">Macao</option><option value="Macedonia">Macedonia, the former Yugoslav Republic of</option><option value="Madagascar">Madagascar</option><option value="Malawi">Malawi</option><option value="Malaysia">Malaysia</option><option value="Maldives">Maldives</option><option value="Mali">Mali</option><option value="Malta">Malta</option><option value="Marshall Islands">Marshall Islands</option><option value="Martinique">Martinique</option><option value="Mauritania">Mauritania</option><option value="Mauritius">Mauritius</option><option value="Mayotte">Mayotte</option><option value="Mexico">Mexico</option><option value="Moldova">Moldova, Republic Of</option><option value="Monaco">Monaco</option><option value="Mongolia">Mongolia</option><option value="Montenegro">Montenegro</option><option value="Montserrat">Montserrat</option><option value="Morocco">Morocco</option><option value="Mozambique">Mozambique</option><option value="Myanmar">Myanmar</option><option value="Namibia">Namibia</option><option value="Nauru">Nauru</option><option value="Nepal">Nepal</option><option value="Netherlands">Netherlands</option><option value="New Caledonia">New Caledonia</option><option value="New Zealand">New Zealand</option><option value="Nicaragua">Nicaragua</option><option value="Niger">Niger</option><option value="Nigeria">Nigeria</option><option value="Niue">Niue</option><option value="Norfolk Island">Norfolk Island</option><option value="Northern Mariana Islands">Northern Mariana Islands</option><option value="Norway">Norway</option><option value="Oman">Oman</option><option value="Pakistan">Pakistan</option><option value="Palau">Palau</option><option value="Palestinian Territory">Palestinian Territory, occupied</option><option value="Panama">Panama</option><option value="Papua New Guinea">Papua New Guinea</option><option value="Paraguay">Paraguay</option><option value="Peru">Peru</option><option value="Philippines">Philippines</option><option value="Pitcairn">Pitcairn</option><option value="Poland">Poland</option><option value="Portugal">Portugal</option><option value="Puerto Rico">Puerto rico</option><option value="Qatar">Qatar</option><option value="Republic of Korea">Republic of Korea</option><option value="Reunion">Réunion</option><option value="Romania">Romania</option><option value="Russian Federation">Russian Federation</option><option value="Rwanda">Rwanda</option><option value="Saint Barthelme">Saint Barthélemy</option><option value="Saint Helena">Saint Helena, Ascension And Tristan Da Cunha</option><option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option><option value="Saint Lucia">Saint Lucia</option><option value="Saint Martin (French part)">Saint Martin</option><option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option><option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option><option value="Samoa">Samoa</option><option value="San Marino">San Marino</option><option value="Sao Tome and Principe">Sao Tome and Principe</option><option value="Saudi Arabia">Saudi Arabia</option><option value="Senegal">Senegal</option><option value="Serbia">Serbia</option><option value="Seychelles">Seychelles</option><option value="Sierra Leone">Sierra Leone</option><option value="Singapore">Singapore</option><option value="Sint Maarten (Dutch part)">Sint Maarten (Dutch part)</option><option value="Slovakia">Slovakia</option><option 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