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<!DOCTYPE html><html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"><head><meta content="text/html; charset=utf-8" http-equiv="Content-Type"/><meta content="en-us" http-equiv="Content-Language"/><meta content="IE=edge" http-equiv="X-UA-Compatible"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="Emory University" name="copyright"/><meta content="1dee61f90ae72098762ff361c1111703" name="cms-id"/><meta content="" name="description"/><meta content="university" property="og:type"/><meta content="Home | Emory University | Atlanta GA" property="og:title"/><meta content="" property="og:description"/><meta content="https://ombuds.emory.edu/index.html" property="og:url"/><meta content="https://ombuds.emory.edu/_includes/images/sections/0050302-12BM-F083_MAN.jpg" property="og:image"/><meta content="https://ombuds.emory.edu/_includes/images/Ombuds Day.JPG" property="og:image"/><meta content="https://ombuds.emory.edu/_includes/images/Capture.JPG" property="og:image"/><meta content="https://ombuds.emory.edu/_includes/images/conflictedad" property="og:image"/><meta content="summary" property="twitter:card"/><meta content="Home | Emory University | Atlanta GA" property="twitter:title"/><meta content="" property="twitter:description"/><meta content="https://ombuds.emory.edu/index.html" property="twitter:url"/><meta content="1dee61f90ae72098762ff361c1111703" name="cascade.id"/><meta content="https://cascade.emory.edu/entity/open.act?id=1dee61f90ae72098762ff361c1111703&type=page" name="cascade.open"/><title>Home | Emory University | Atlanta GA</title> <link href="//template.emory.edu/shared-assets/css/standard-template-v3.css?raw=&lastModified=1721653844420" rel="stylesheet"/> <link href="https://use.fontawesome.com/releases/v6.4.2/css/all.css" rel="stylesheet"/> <link href="_includes/css/compiled.css?raw=&lastModified=1697107994544" rel="stylesheet"/> <script src="https://code.jquery.com/jquery-3.3.1.min.js" type="text/javascript">/* */</script><script async="true" src="https://www.googletagmanager.com/gtag/js?id=G-NWD9WRYX4V"></script><script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-NWD9WRYX4V'); </script></head><body><header><div id="before-header"></div><div id="header"><div class="sr-only anchor-main skip-top" id="top">Top of page</div><a class="sr-only sr-only-focusable sr-only-focusable--skip" href="#main">Skip to main content</a><div class="header fixed-top header-microsite" id="siteHeader"><nav aria-label="Main site navigation" class="navbar navbar-expand-lg"><div class="header-sitename"><img alt="Emory University horizontal logo" class="header-sitename__svg" src="//template.emory.edu/sites/standard-BS4-template/public/_includes/images/eu-logo-text-hz-white.svg"/><a class="header-sitename__title" href="index.html">Ombuds Office</a></div><button aria-controls="mainNav" aria-description="Toggle Navigation" aria-expanded="false" aria-label="Menu" class="navbar-toggler collapsed" data-target="#mainNav" data-toggle="collapse" type="button"><span>Menu</span></button><div class="collapse navbar-collapse main-nav" id="mainNav"><div class="header-nav-main"><ul class="navbar-nav" id="nav-main"><li class="nav-item dropdown "><a aria-expanded="false" aria-haspopup="true" class="nav-link dropdown-toggle" data-toggle="dropdown" href="about/index.html" id="dropdown-bc3d74d4-cd32-419d-80b4-e75c5485b111" role="button" target="_self"> About </a><div aria-labelledby="dropdown-bc3d74d4-cd32-419d-80b4-e75c5485b111" class="dropdown-menu"><a class="dropdown-item " href="about/index.html" target="_self"> Our Staff </a><a class="dropdown-item " href="about/charter.html" target="_self"> Our Charter </a><a class="dropdown-item " href="about/what-we-do.html" target="_self"> What We Do </a><a class="dropdown-item " href="about/annual-reports.html" target="_self"> Annual Reports </a></div></li><li class="nav-item "><a class="nav-link" href="services.html" target="_self"> Services </a></li><li class="nav-item "><a class="nav-link" href="faq.html" target="_self"> FAQS </a></li><li class="nav-item "><a class="nav-link" href="contact.html" target="_self"> Contact Us </a></li><li class="nav-item "><a class="nav-link" href="conflict-management/index.html" target="_self"> Resources </a></li><li class="nav-item "><a class="nav-link" href="buddings.html" target="_self"> Blog </a></li><li class="nav-item "><a class="nav-link" href="seombuds.html" target="_self"> SE Ombuds Caucus </a></li><li class="nav-item nav-item--social pl-1 pt-2"></li></ul></div></div></nav></div><div class="sr-only" id="main">Main content</div></div><div id="after-header"></div></header><main><div class="main-content"><section aria-labelledby="hero-title" class="hero hero-overlay" style="background-image:url('_includes/images/sections/0050302-12BM-F083_MAN.jpg')"><div class="container py-5 d-flex h-100 align-items-center text-white"><div class="wysiwyg"><h1 class="display-3 text-white" id="hero-title">Welcome</h1><hr class="divider-ornamental align-left"/><div class="wysiwyg"><p class="lead">The Emory Ombuds Office is here for you as a confidential, safe space where you can discuss issues and where those communications are kept confidential to the fullest extent possible. A resource for faculty, staff, and students, we invite Emory community members at every level to bring us concerns about misunderstandings, incivility, or possible wrongdoing. Our role is to promote mutual respect, civility, and ethical conduct, and to alert university leadership to concerns that might justify policy changes.</p></div><a class="btn btn-lg btn-outline-light" href="contact.html" target="_blank">Schedule a Confidential Visit <span class="sr-only"> about Welcome</span><span aria-hidden="true" class="fas fa-angle-double-right"></span></a></div></div></section><span class="anchor" id="anchor-important-events-and-updates"><section aria-label="Important Events and Updates" class="section carousel "><div class="container"><div class="row"><div class="col-12"></div></div></div><div class="carousel slide carousel-fade" data-ride="carousel" id="carousel-eae91f66-1bf3-4d20-9674-12148f0cbc5e"><div class="carousel-inner"><div class="carousel-item active "><img alt="" class="d-block w-100" src="_includes/images/Ombuds Day.JPG"/><div class="carousel-caption"><h2 class="carousel-caption__title">Happy Ombuds Day!</h2><div class="wysiwyg"><p>Georgia Governor Brian Kemp has proclaimed that October 10, 2024 is Ombuds Day, recognizing the valuable contributions Ombuds make to organizations across the state.</p></div><a class="btn-primary btn btn-sm" href="_includes/documents/Georgia Proclamation 2024.pdf" target="_blank"><span class="formatted-header">Read the Proclaimation</span></a></div></div><div class="carousel-item "><img alt="" class="d-block w-100" src="_includes/images/Capture.JPG"/><div class="carousel-caption"><h2 class="carousel-caption__title">AY'2023-2024 Annual Report</h2><div class="wysiwyg"><p>In our Annual Report for AY'2023-24, we show data from our visitors' concerns and identify trends and patterns in conflict.</p></div><a class="btn-primary btn btn-sm" href="about/annual-reports.html" target="_self"><span class="formatted-header">Click Here to read the Report</span></a></div></div><div class="carousel-item "><img alt="" class="d-block w-100" src="_includes/images/conflictedad"/></div><a class="carousel-control-prev" data-slide="prev" href="#carousel-eae91f66-1bf3-4d20-9674-12148f0cbc5e" role="button"><span aria-hidden="true" class="fas fa-chevron-circle-left"></span><span class="sr-only">Previous</span></a><a aria-label="Next Slide" class="carousel-control-next" data-slide="next" href="#carousel-eae91f66-1bf3-4d20-9674-12148f0cbc5e" role="button"><span aria-hidden="true" class="fas fa-chevron-circle-right"></span><span class="sr-only">Next</span></a></div><ol class="carousel-indicators "><li class="active" data-slide-to="0" data-target="#carousel-eae91f66-1bf3-4d20-9674-12148f0cbc5e"></li><li data-slide-to="1" data-target="#carousel-eae91f66-1bf3-4d20-9674-12148f0cbc5e"></li><li data-slide-to="2" data-target="#carousel-eae91f66-1bf3-4d20-9674-12148f0cbc5e"></li></ol></div></section></span><span class="anchor" id="anchor-interested-in-joining-our-listserv"><div aria-labelledby="interested-in-joining-our-listserv" class="alert alert-info"><div class="container"><div class="row"><div class="col-12"><div class="h5 " id="interested-in-joining-our-listserv">Interested in joining our listserv?</div><div class=""><div class="wysiwyg"><p class="wysiwyg-auto-added">We provide occasional updates about Ombuds events, tips for managing and negotiating conflicts, and a quarterly newsletter.</p><div class="clearfix"></div></div></div><a class="btn btn-primary mb-4 mb-md-0" href="https://emoryombuds.forms-db.com/view.php?id=20438" target="_self"> Sign up here! <span aria-hidden="true" class="fas fa-fw fa-angle-double-right"></span></a></div></div></div></div></span><div class="container"><div class="wysiwyg-block wysiwyg"><div class="wysiwyg"><h2 class="pt-5">How We Work</h2><p class="pb-5">Ours is an informal approach, by design. We listen and will explore all options with you, including those that might fall outside the scope of any existing policies, formal procedures, or jurisdictions. In this way, we address the needs of individuals with unusual concerns or those who choose to resolve conflicts informally. You may initiate a formal complaint using another Emory office at any time during a conflict. We are an excellent starting point, though, to talk through your issue and, if you desire, point you in the right direction for a formal complaint.</p><div class="clearfix"></div></div></div></div><span class="anchor" id="anchor-ombuds-principles"><section aria-labelledby="ombuds-principles" class="section bg-pale-blue bg-pattern-geometric"><div class="container pb-5"><div class="wysiwyg "><h2 class="h3 subheading-font " id="ombuds-principles">Ombuds Principles</h2><hr class="divider-ornamental mb-5"/><div class="row"><div class="col-lg-12 order-md-2"><div class="wysiwyg"><h3>Principles</h3><h4>Confidential</h4><p>We keep no records that contain identifying information and hold all communications in strict confidence. We will not disclose your identity unless you give us permission to do so, except as required by law or where, in the judgment of the ombuds, there appears to be imminent risk of serious harm.</p><h3 class="h4">Impartial</h3><p>Our office is a neutral space and our ombuds are unaligned and impartial. We help develop a range of responsible options and facilitate discussion to identify the best possible outcomes.</p><h3 class="h4">Informal</h3><p>As an informal resource, we do not mandate policies or formally adjudicate issues. Rather, we listen and provide information, help to reframe issues, and encourage people to develop new insights for solving their concerns. Beyond our participation in individual conversations, we have a responsibility to address concerns about policies and procedures, including potential future issues, and provide recommendations for responsibly addressing them.</p><h3 class="h4">Independent</h3><p>We are independent in structure and function to the highest degree possible within Emory, with a reporting relationship directly, and only, to the president. Our ombuds will hold no other position within Emory that would compromise that independence.</p><div class="clearfix"></div></div></div></div></div></div></section></span></div></main><footer><div id="before-footer"></div><div id="footer"><a class="sr-only sr-only-focusable sr-only-focusable--back" href="#main">Back to main content</a><a class="sr-only sr-only-focusable sr-only-focusable--back" href="#top">Back to top</a><div class="site-footer" id="siteFooter"><div class="site-footer__ribbons" role="presentation"><div class="site-footer__ribbons-fold"><span></span></div><div class="site-footer__ribbons-yellow"></div><div class="site-footer__ribbons-blue"></div></div><a class="emory-logo" href="https://www.emory.edu"><img alt="Emory University home" class="site-footer__eu-logo-footer" src="https://template.emory.edu/sites/standard-BS4-template/public/_includes/images/eu-logo-footer.svg"/></a><div class="site-footer__content"><div class="container"><div class="row flex-sm-row-reverse 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