Product Help & Support - Get help, find answers

<!DOCTYPE html> <html lang="en-SG"> <head>        <link rel="preconnect" href="https://images.samsung.com"/>   <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>  <title>Product Help & Support - Get help, find answers | Samsung SG</title> <meta name="title" content="Product Help & Support - Get help, find answers | Samsung SG"/> <link rel="canonical" href="https://www.samsung.com/sg/support/"/> <meta name="keywords" content="samsung support sg"/> <meta name="description" content="We are here to help. Help & tips for your product, manuals & software download and Face-to-face support."/> <meta name="date" content="2024-11-19"/> <meta name="sitecode" content="sg"/> <meta name="twitter:card" content="Summary"/> <meta name="twitter:site" content="@SamsungSG"/> <meta name="twitter:creator" content="@SamsungSG"/> <meta name="twitter:url" content="https://www.samsung.com/sg/support/"/> <meta name="twitter:title" content="Product Help & Support - Get help, find answers | Samsung SG"/> <meta name="twitter:description" content="We are here to help. Help & tips for your product, manuals & software download and Face-to-face support."/> <meta name="twitter:image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="og:url" content="https://www.samsung.com/sg/support/"/> <meta property="og:image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="og:type" content="website"/> <meta property="og:site_name" content="Samsung sg"/> <meta property="og:locale" content="en-SG"/> <meta property="og:title" content="Product Help & Support - Get help, find answers | Samsung SG"/> <meta property="og:description" content="We are here to help. Help & tips for your product, manuals & software download and Face-to-face support."/> <meta property="og:country-name" content="sg"/> <meta property="name" content="Samsung sg"/> <meta property="image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="url" content="https://www.samsung.com/sg/support/"/> <meta property="description" content="We are here to help. 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if ( winhref.indexOf("?") > 0) { winhref = winhref.substring(0, winhref.indexOf("?")); } var siteCode = winhref.split("/")[3]; //cn인 경우는 경로에서 siteCode를 추출할 수 없으므로 다른 방법으로 접근 if(winhref.indexOf("samsung.com.cn") > 0) { siteCode = "cn"; } //depth Info. var depth = winhref.split("/").length; var depth_last = winhref.split("/")[depth-1]; if(depth_last =="" || depth_last.charAt(0)=="?"){ depth -= 1; } //set pathIndicator(not product page) var pageName = ""; var depth_2 = ""; var depth_3 = ""; var depth_4 = ""; var depth_5 = ""; var digitalData = { "page" : { "pageInfo" : { "siteCode" : "sg", "pageName" : pageName, "pageID" : "L2NvbnRlbnQvc2Ftc3VuZy9zZy9zdXBwb3J0", "pageTrack" : "support main", "originPlaform" : "web" }, "pathIndicator" : { "depth_2" : depth_2, "depth_3" : depth_3, "depth_4" : depth_4, "depth_5" : depth_5 } }, "user": { "userDeviceList": [ ] }, "product" : { "category" : "", "model_code" : "", // PD class정보 이용하여 설정 "model_name" : "", // PD page(server-side) "displayName" : "", // PD class정보 이용하여 설정 "pvi_type_code" : "", //PD page(server-side) "pvi_type_name" : "", //PD page(server-side) "pvi_subtype_code" : "", //PD page(server-side) "pvi_subtype_name" : "",//PD page(server-side) "pd_type" : "", //PD type "content_id" : "", "products" : "", "prodView" : "" } } </script>    <script type="text/javascript"> !function(e,n,t,i){var o=e.head;if(o){if(n)return;var a=e.createElement("style");a.id="alloy-prehiding",a.innerText="body { opacity: 0 !important }",o.appendChild(a),setTimeout((function(){a.parentNode&&a.parentNode.removeChild(a)}),1500)}}(document,-1!==document.location.href.indexOf("adobe_authoring_enabled")); </script>    <script src="//assets.adobedtm.com/72afb75f5516/9399104c5985/launch-23e418b1cb26.min.js" async></script>      <script> let isWebView = false; let isPlatformReady = false; class ShopAppUtil { constructor(params) { this.params = params; // let startT = new Date().valueOf(); // console.log("★ startTime:", startT); // if(!!window.flutter_inappwebview){ let siteCode = "sg"; let appCookie = document.cookie.match(`(^|;) ?WebView=([^;]*)(;|$)`); if(appCookie != null && appCookie[2] === "Y"){ isWebView = true; }else if(siteCode !== "fr"){ isWebView = !!window.flutter_inappwebview; } // } if(isWebView){ window.addEventListener("flutterInAppWebViewPlatformReady", (event) => { // let responseT = new Date().valueOf(); // console.log("★ responseTime:", responseT); // console.log("★ responseTime-startTime:", responseT - startT); // console.log("flutterInAppWebViewPlatformReady, web view:", isWebView); isPlatformReady = true; params.readyCallback(); }); } } callHandler = (methodName, ...params) => { if (isPlatformReady) { return window.flutter_inappwebview.callHandler(methodName, ...params) } else { return Promise.reject("Calling methodName: "+methodName+", but webview not identified") } } logger = (info, value) => { this.params.logger && console.log(" "+info+" "+value+" ") } isWebView = () => { this.logger('Returning isWebView: ', isWebView); return isWebView; } isPlatformReady = () => { this.logger('Returning isPlatformReady: ', isPlatformReady); return isPlatformReady; } getAppVersionCode = () => new Promise((resolve, reject) => { this.callHandler('getAppVersionCode') .then(result => { this.logger("App version", result) resolve(result) }) .catch(err => { this.logger("Error in App version", err) reject(err) }) }) triggerAnalytics = (data) => new Promise((resolve, reject) => { this.callHandler('OnAnalyticsEvent', data) .then(result => { this.logger("OnAnalyticsEvent Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in OnAnalyticsEvent", err) reject(err) }) }) openExternalBrowser = (url) => new Promise((resolve, reject) => { this.callHandler('openExternalBrowser', url) .then(result => { this.logger("openExternalBrowser Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in openExternalBrowser", err) reject(err) }) }) setupCloseForBack = (exit, confirm, hide, backCallback) => { this.callHandler('configureBackV2', exit, confirm, hide, backCallback) .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } setupNormalBack = () => { this.callHandler('configureBackV2', false, false, false, '') .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } getUserDetails = () => new Promise((resolve, reject) => { this.callHandler('getUserDetails', 'window.setUserDetails') .then(result => { this.logger("User Details", result) resolve(result) }) .catch(err => { this.logger("Error in getUserDetails", err) reject(err) }) }) updateCartCount = (cartCount) => new Promise((resolve, reject) => { this.callHandler('updateCartCount', cartCount) .then(result => { this.logger("updated Cart Count", result) resolve(result) }) .catch(err => { this.logger("Error in updateCartCount", err) reject(err) }) }) getToken = () => new Promise((resolve, reject) => { this.callHandler('getToken', false) .then(result => { this.logger("GetToken Success", result) resolve(result) }) .catch(err => { this.logger("Error in getToken", err) reject(err) }) }) displayInAppReview = () => new Promise((resolve, reject) => { this.callHandler('displayInAppReview') .then(result => { this.logger("displayInAppReview success") resolve(result) }) .catch(err => { this.logger("displayInAppReview failed") reject(err) }) }) } // [START log_event] function logEvent(name, params) { if (!name) { return; } if (window.AnalyticsWebInterface) { // Call Android interface window.AnalyticsWebInterface.logEvent(name, JSON.stringify(params)); } else if (window.webkit && window.webkit.messageHandlers && window.webkit.messageHandlers.firebase) { // Call iOS interface var message = { command: 'logEvent', name: name, parameters: params }; window.webkit.messageHandlers.firebase.postMessage(message); } else { // No Android or iOS interface found console.log("No native APIs found."); } } // [END log_event] // [START set_user_property] function setUserProperty(name, value) { if (!name || !value) { return; } if (window.AnalyticsWebInterface) { // Call Android interface window.AnalyticsWebInterface.setUserProperty(name, value); } else if (window.webkit && window.webkit.messageHandlers && window.webkit.messageHandlers.firebase) { // Call iOS interface var message = { command: 'setUserProperty', name: name, value: value }; window.webkit.messageHandlers.firebase.postMessage(message); } else { // No Android or iOS interface found console.log("No native APIs found."); } } // [END set_user_property] /* document.getElementById("event1").addEventListener("click", function() { console.log("event1"); logEvent("event1", { foo: "bar", baz: 123 }); }); document.getElementById("event2").addEventListener("click", function() { console.log("event2"); logEvent("event2", { size: 123.456 }); }); document.getElementById("userprop").addEventListener("click", function() { console.log("userprop"); setUserProperty("userprop", "custom_value"); }); */ </script> <script> const hideHeaderFooterByWindowFlutterInappwebview = () => { //$('.gnb').hide(); if(document.querySelector(".gnb") != null && document.querySelector(".gnb").style != null) { document.querySelector(".gnb").style.display='none'; } if(document.querySelector(".nv00-gnb") != null && document.querySelector(".nv00-gnb").style != null) { document.querySelector(".nv00-gnb").style.display='none'; } if(document.querySelector(".nv00-gnb-v3") != null && document.querySelector(".nv00-gnb-v3").style != null) { document.querySelector(".nv00-gnb-v3").style.display='none'; } //CRHQ-9185 [B2C] shop app - DB 전환 건 - 쿠키 체크 및 미노출 처리 - 보완로직 if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } if(document.querySelector(".breadcrumb") != null && document.querySelector(".breadcrumb").style != null) { document.querySelector(".breadcrumb").style.display='none'; } if(document.querySelector(".nv17-breadcrumb") != null && document.querySelector(".nv17-breadcrumb").style != null) { document.querySelector(".nv17-breadcrumb").style.display='none'; } if(document.querySelector(".epp-breadcrumb") != null && document.querySelector(".epp-breadcrumb").style != null) { document.querySelector(".epp-breadcrumb").style.display='none'; } if(document.querySelector(".footer-column") != null && document.querySelector(".footer-column").style != null) { document.querySelector(".footer-column").style.display='none'; } if(("es" === "sg" || "de" === "sg") && document.querySelector(".footer-bottom") != null && document.querySelector(".footer-bottom").style != null) { document.querySelector(".footer-bottom").style.display='none'; } if(document.querySelector(".footer-language") != null && document.querySelector(".footer-language").style != null) { document.querySelector(".footer-language").style.display='none'; } if(document.querySelector(".footer-language__anchor") != null && document.querySelector(".footer-language__anchor").style != null) { document.querySelector(".footer-language__anchor").style.display='none'; } if(document.querySelector(".footer-language-wrap") != null && document.querySelector(".footer-language-wrap").style != null) { document.querySelector(".footer-language-wrap").style.display='none'; } if(document.querySelector(".footer-sns") != null && document.querySelector(".footer-sns").style != null) { document.querySelector(".footer-sns").style.display='none'; } if(document.querySelector(".footer-terms") != null && document.querySelector(".footer-terms").style != null) { document.querySelector(".footer-terms").style.display='none'; } if(document.querySelector("#teconsent") != null && document.querySelector("#teconsent").style != null) { document.querySelector("#teconsent").style.display='none'; } if(document.querySelector("#QSIFeedbackButton-btn") != null && document.querySelector("#QSIFeedbackButton-btn").style != null) { document.querySelector("#QSIFeedbackButton-btn").style.display='none'; } if (window.location.href.indexOf("/mypage/myproducts/") > -1 || window.location.href.indexOf("/mypage/myrepair/") > -1 || window.location.href.indexOf("/mypage/rewards/") > -1 || window.location.href.indexOf("/mypage/myreferrals/") > -1) { if(document.querySelector(".explore-lnb-navigation") != null && document.querySelector(".explore-lnb-navigation").style != null) { document.querySelector(".explore-lnb-navigation").style.display='none'; } if(document.querySelector(".nv-g-lnb") != null && document.querySelector(".nv-g-lnb").style != null) { document.querySelector(".nv-g-lnb").style.display='none'; } if(document.querySelector(".pd-g-floating-nav") != null && document.querySelector(".pd-g-floating-nav").style != null) { document.querySelector(".pd-g-floating-nav").style.display='none'; } document.querySelectorAll("#content a[target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); } if("page-standard-pd" === "page-support" || "page-buying-pd" === "page-support" || "page-feature-pd" === "page-support") { if(document.querySelector(".pd-header-navigation__menu-epromoter-cta") != null && document.querySelector(".pd-header-navigation__menu-epromoter-cta").style != null) { document.querySelector(".pd-header-navigation__menu-epromoter-cta").style.display='none'; } if(document.querySelector(".product-detail-kv__cta-epromotor") != null && document.querySelector(".product-detail-kv__cta-epromotor").style != null) { document.querySelector(".product-detail-kv__cta-epromotor").style.display='none'; } }else if("page-bc-pd" === "page-support"){ document.querySelectorAll("#content .s-message-link").forEach(function(item){ item.style.display = "none"; }); } document.querySelectorAll("#content a[href$='.pdf'][target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); if(document.querySelector(".cookie-bar__app-banner") != null && document.querySelector(".cookie-bar__app-banner").style != null) { document.querySelector(".cookie-bar__app-banner").style.display='none'; } if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } //[EPP] Partner Bar 미노출 처리 if(document.querySelector(".partner-bar-wrap") != null && document.querySelector(".partner-bar-wrap").style != null) { document.querySelector(".partner-bar-wrap").style.display='none'; } if(window.sg && window.sg.common && window.sg.common.utils){ window.sg.common.utils.visibleScroll(); } } let timerId = setInterval(() => { if(isWebView){ hideHeaderFooterByWindowFlutterInappwebview(); } if(window.location.href.indexOf("samsung.com.cn") > -1){ //cn국가인 경우 //추가된 userAgent 판단 로직 var ua = navigator.userAgent; var ualower = ua.toLowerCase(); if(/micromessenger/.test(ualower)){ //userAgent include 'micromessenger' if(/miniprogram/i.test(ualower)){ // 위챗 미니앱 //return 'wxApp'; hideHeaderFooterByWindowFlutterInappwebview(); } }else if(/aliapp/i.test(ualower) && /miniprogram/i.test(ualower)){//userAgent include 'aliapp', 'miniprogram' //return 'aliApp';// 알리 미니앱 hideHeaderFooterByWindowFlutterInappwebview(); } } }, 10); setTimeout(() => { clearInterval(timerId); }, 20000); const setSessionStorage = () => { const isInAppWebViewSessionStorage = sessionStorage.getItem("isInAppWebViewSessionStorage"); if(!isInAppWebViewSessionStorage){ // readyCallback에서 세팅 (기존에 없는 경우만 세팅) sessionStorage.setItem("isInAppWebViewSessionStorage", "true"); } } //new ShopAppUtil let shopAppUtilInstance = new ShopAppUtil({ logger: true, readyCallback: setSessionStorage }); document.addEventListener("DOMContentLoaded", function () { if(shopAppUtilInstance.isWebView() && typeof $ !== "undefined"){ $(document).off("click", ".pd-offer__item a"); $(document).on("click", ".pd-offer__item a", function (e) { let href = $(this).attr("href"); if(href.indexOf("samsungmembers") > -1){ //samsungmembers e.preventDefault(); shopAppUtilInstance.openExternalBrowser(href); } }); } }); //EMI 팝업에서 호출 확인 용 function hideModalEmipopup() { console.log("[from finance-popup.js] call hideModalEmipopup()!! 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class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_Q6_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Z Fold6" data-mobile-alt="Galaxy Z Fold6" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_Q6_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Z Fold6" data-mobile-alt="Galaxy Z Fold6" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Z Fold6</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-z-flip6/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy z flip6" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_B6_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Z Flip6" data-mobile-alt="Galaxy Z Flip6" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_B6_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Z Flip6" data-mobile-alt="Galaxy Z Flip6" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Z Flip6</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s24-ultra/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy s24 ultra" 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class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 | S24+</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s/galaxy-s24-fe-blue-256gb-sm-s721blbcxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:Galaxy S24 FE" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 FE</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-a/galaxy-a55-5g-awesome-iceblue-128gb-sm-a556elbaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy a55 5g" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$168_136_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy A55 5G</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/tablets/galaxy-tab-s/galaxy-tab-s10-ultra-gray-256gb-sm-x920nzaaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy tab s10 series" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Tab S10 Series</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/watches/galaxy-watch/galaxy-watch-ultra-titanium-gray-lte-sm-l705fdaaxsp/" aria-label="Galaxy Watch Ultra: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature 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aria-label="Galaxy Buds3 Pro: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy buds3 pro" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem" target="_blank"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Buds3 Pro</p> </a> </li> </ul> <button class="nv00-gnb__featured-products-thumbnail-item--next"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> </div> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av"> TV & AV <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container left-side"> <p class="nv00-gnb__l1-menu-container-title">TV & AV</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:recommended" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended"> Recommended <svg class="icon" focusable="false" 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href="/sg/tvs/oled-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why samsung oled" role="menuitem"> Why Samsung OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why 8k tvs" role="menuitem"> Why 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why the frame" role="menuitem"> Why The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:discover lifestyle tvs" role="menuitem"> Discover Lifestyle TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a 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an-la="tv and av:recommended:why micro led" role="menuitem"> Why Micro LED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/offer/upgrade/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:tv upgrade offer" role="menuitem"> TV Upgrade Offer <span class="badge-icon badge-icon--label badge-icon--bg-color-red">HOT</span> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tvs" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs"> TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:discover tvs" role="menuitem"> Discover TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv buying guide" role="menuitem"> TV Buying Guide </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose my tv " role="menuitem"> Help Choose My TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/neo-qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:neo qled" role="menuitem"> Neo QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:qled" role="menuitem"> QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/oled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:oled" role="menuitem"> OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the frame" role="menuitem"> The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-serif/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the serif" role="menuitem"> The Serif </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-sero/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the sero" role="menuitem"> The Sero </a> </li> <li class="nv00-gnb__l2-menu"> <a 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href="/sg/tv-accessories/all-tv-accessories/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv accessories" role="menuitem"> TV Accessories </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose your best tv" role="menuitem"> Help Choose Your Best TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by size" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size"> TV by Size <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/98-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:98”" role="menuitem"> 98” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/85-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:85 inch tvs" role="menuitem"> 85" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/77-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:77”" role="menuitem"> 77” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/75-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:75 inch tvs" role="menuitem"> 75" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/65-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:65 inch tvs" role="menuitem"> 65" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/55-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:55 inch tvs" role="menuitem"> 55" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/50-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:50 inch tvs" role="menuitem"> 50" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/43-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:43 inch tvs" role="menuitem"> 43" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/32-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:32 inch tvs" role="menuitem"> 32" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/what-size-tv-should-i-get/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:what is the right tv size" role="menuitem"> What is the Right TV Size? </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by resolution" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution"> TV by Resolution <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:8k tvs" role="menuitem"> 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/uhd-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:4k tvs" role="menuitem"> 4K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/?full-hd+hd" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:full hd hd tvs" role="menuitem"> Full HD/HD TVs </a> </li> </ul> </div> <div 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class="nv00-gnb__l2-menu-link" href="/sg/monitors/gaming/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:odyssey gaming" role="menuitem"> Odyssey Gaming </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/high-resolution/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:viewfinity high resolution" role="menuitem"> ViewFinity High Resolution </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/smart-monitor/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:smart monitors" role="menuitem"> Smart Monitors <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/ultra-wide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" 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an-la="displays:computer monitors:all computer monitors" role="menuitem"> All Computer Monitors </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="displays:for business" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business"> For Business <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/smart-signage/" aria-label="Smart Signage: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:smart signage" role="menuitem" target="_blank"> Smart Signage <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/led-signage/" aria-label="LED Signage: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:led signage" role="menuitem" target="_blank"> LED Signage <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/commercial-tvs/" aria-label="Commercial TVs: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:commercial tvs" role="menuitem" target="_blank"> Commercial TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/monitors/" aria-label="Business Monitors: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:business monitors" role="menuitem" target="_blank"> Business Monitors <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread mobile-only"> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/accessories/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="accessories" role="menuitem"> Accessories </a> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/smartthings/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="smartthings" role="menuitem"> SmartThings </a> </li> </ul> <ul class="nv00-gnb__l0-menu-list right-menu" role="menubar"> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support"> Support <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container right-side"> <p class="nv00-gnb__l1-menu-container-title">Support</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:product help" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help"> Product Help <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:support home" role="menuitem"> Support Home </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/user-manuals-and-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:manual and software" role="menuitem"> Manual and Software </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/search/?searchvalue=mobile#support" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:search support" role="menuitem"> Search Support </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/shop-faq/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:shop faq" role="menuitem"> SHOP FAQ </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/welcome-to-samsung/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:essential onboarding guide" role="menuitem"> Essential Onboarding Guide </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:repairs and warranty" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty"> Repairs & Warranty <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/warranty/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:warranty information" role="menuitem"> Warranty Information </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/service-centre/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:service locator" role="menuitem"> Service Locator </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/mypage/myproducts/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:book track repair" role="menuitem"> Book/Track Repair </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/repair-cost/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:repair cost" role="menuitem"> Repair Cost </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/service-centre-wait-time/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:service centre waiting time" role="menuitem"> Service Centre Waiting Time </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:contact" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact"> Contact <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://samsung-livechat.sprinklr.com/seao/sg/index.html" aria-label="Live Chat: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:live chat" role="menuitem" target="_blank"> Live Chat <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://spr.ly/SingaporeWhatsapp" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:whatsapp chat" role="menuitem"> WhatsApp Chat </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/contact/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:call" role="menuitem"> Call </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://bit.ly/3pQRWnb" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:email " role="menuitem"> Email </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:additional info" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info"> Additional Info <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/newsalert/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info:news and alerts" role="menuitem"> News & Alerts </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://r1.community.samsung.com/t5/singapore/ct-p/sg" aria-label="Members & Community: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info:members and community" role="menuitem" target="_blank"> Members & Community <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread mobile-only"> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/business/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="for business" role="menuitem"> For Business </a> </li> </ul> </div> <div class="nv00-gnb__utility-wrap"> <div class="nv00-gnb__utility search"> <button class="nv00-gnb__utility-btn gnb__search-btn-js" an-tr="nv00_gnb-support main-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="search" aria-haspopup="true" aria-expanded="false"> <span class="hidden">Search</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> <div class="nv00-gnb__utility cart"> <a class="nv00-gnb__utility-btn js-global-cart-btn js-has-carturl" data-cart-url="https://shop.samsung.com/sg/cart" href="https://shop.samsung.com/sg/cart" an-tr="nv00_gnb--cart-depth1" an-ca="navigation" an-ac="gnb" an-la="cart" role="button"> <span class="hidden">Cart</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cart-bold" href="#cart-bold"></use> </svg> <span class="cart-in-number gnb-cart-count" aria-live="polite" style="display:none;"><span class="hidden">Number of Products : </span></span> </a> </div> <div class="nv00-gnb__utility before-login"> <a class="nv00-gnb__utility-btn mobile-only loginBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="login" aria-label="Manage Account" href="javascript:;" role="button"> <span class="hidden">Log-In/Sign-Up</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </a> <ul class="nv00-gnb__utility-user-menu-list" role="menu"> <li class="nv00-gnb__utility-user-menu desktop-only"> <a class="nv00-gnb__utility-user-menu-link loginBtn" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="sign in sign up" aria-label="sign in sign up" href="javascript:;" data-linkinfo="https://account.samsung.com/accounts/v1/DCGLSG/signInGate" role="menuitem"> Log-In/Sign-Up </a> <p class="nv00-gnb__utility-user-menu-rewards"> <a href="/sg/why-samsung-account/" class="nv00-gnb__utility-user-menu-rewards-link" aria-label="Why Create a Samsung Account? Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="https://shop.samsung.com/sg/mypage/orders" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" aria-label="orders" role="menuitem"> Orders </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/mypage/myproducts/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" aria-label="product registration" role="menuitem"> Product Registration<br /> </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/members/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" aria-label="members" role="menuitem"> Members </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/rewards/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="samsung rewards" aria-label="samsung rewards" role="menuitem"> Samsung Rewards </a> </li> </ul> </div> <div class="nv00-gnb__utility after-login"> <a class="nv00-gnb__utility-btn mobile-only js-account" href="javascript:;" role="button" aria-label="Manage Account"> <span class="hidden">Manage Account</span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </span> </a> <ul class="nv00-gnb__utility-user-menu-list" role="menu"> <li class="nv00-gnb__utility-user-menu user desktop-only"> <a class="nv00-gnb__utility-user-menu-link js-user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="menuitem" aria-label="Manage Account"> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </span> <p class="user-name"></p> <p class="hidden">Manage Account</p> </a> <p class="nv00-gnb__utility-user-menu-rewards"> <a href="/sg/why-samsung-account/" class="nv00-gnb__utility-user-menu-rewards-link" aria-label="Why Create a Samsung Account? Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my page" target="_self" aria-label="my page" href="/sg/mypage/" role="menuitem">My Page</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" target="_self" aria-label="orders" href="https://shop.samsung.com/sg/mypage/orders" role="menuitem">Orders</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="wishlist" target="_self" aria-label="wishlist" href="https://shop.samsung.com/sg/my-account/wishlist/" role="menuitem">Wishlist</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" target="_self" aria-label="product registration" href="/sg/mypage/myproducts/" role="menuitem">Product Registration<br /></a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" target="_self" aria-label="my rewards" href="/sg/mypage/rewards/" role="menuitem">My Rewards</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" target="_self" aria-label="members" href="/sg/members/" role="menuitem">Members</a> </li> <li class="nv00-gnb__utility-user-menu"> <a href="javascript:;" class="nv00-gnb__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log Out</a> </li> </ul> </div> <div class="nv00-gnb__utility hamburger"> <button class="nv00-gnb__utility-btn" an-tr="nv00_gnb-gnb-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#menu-bold" href="#menu-bold"></use> </svg> </button> </div> </div> <div class="nv00-gnb__inner-wrap-looping--end" tabindex="0"></div> </div> <div class="nv00-gnb__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate"> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.sg.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of Products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> 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id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="9z5ss85h4x"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="Hybris"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType" value="global"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv" value="0.002"/> <input type="hidden" name="gnbMyAccountUrl" id="gnbMyAccountUrl" value="/sg/my-account/profile"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb__layer-popup-wrap"> <div class="nv00-gnb__layer-popup-looping--start" tabindex="0"></div> <div class="layer-popup gnb-layer_popup-js" id="layerEmptyCart"> <svg class="icon" 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<input id="displayPlaceholder" type="hidden" value="Galaxy Z Fold6"/> <div class="su07-search-kv__container"> <div class="su07-search-kv__contents"> <p class="su07-search-kv__eyebrow-text">We're here for you</p> <h2 class="su07-search-kv__title">Welcome to Samsung Support</h2> <div class="su07-search-kv__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Home_KV_1440x500.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Home_KV_720x640.jpg?$LazyLoad_Home_JPG$" alt="Samsung Support" role="img"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Home_KV_1440x500.jpg?$1440_500_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Home_KV_720x640.jpg?$720_640_JPG$" alt="Samsung Support" role="img"/> </div> </div> </div> <div class="su07-search-kv__search-wrap"> <div class="su07-search-kv__form-wrap"> <form action="#" class="su07-search-kv__form" role="search"> <fieldset> <legend>Search form</legend> <div class="su07-search-kv__form-container"> <div class="text-field-wrap"> <div class="text-field text-field--hide-label"> <label for="su07-search-kv">Search Samsung Support</label> <input id="su07-search-kv" type="text" autocomplete="off"/> <button type="button" class="su07-search-kv__search-delete" an-tr="su07_search kv-support main-image-link" an-ca="search" an-ac="support search bar" an-la="close"> <span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#cancel-bold"></use> </svg> </button> </div> <button type="button" class="su07-search-kv__form-submit"><span class="hidden">search</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#search-bold"></use> </svg> </button> <button type="button" class="su07-search-kv__search-wrap-close"> <svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path> </svg> <span class="hidden">Close Search popup</span> </button> </div> <div class="su07-search-kv__popular-searches-wrap"> <h3 class="su07-search-kv__searches-title">Popular Searches</h3> <ul class="su07-search-kv__searches-list" role="list"> <li role="listitem"> <a href="/sg/support/mobile-devices/how-to-transfer-content-from-old-device-to-new-samsung-galaxy-smartphone-via-smart-switch/" class="su07-search-kv__searches-link" title="How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch"><span class="su07-search-kv__searches-text">How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?</span></a> </li> <li role="listitem"> <a href="/sg/support/mobile-devices/how-to-find-the-imei-model-number-and-serial-number-for-samsung-galaxy-device/" class="su07-search-kv__searches-link" title="How to find the IMEI, model number, and serial number for Samsung Galaxy device?" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to find the IMEI"><span class="su07-search-kv__searches-text">How to find the IMEI, model number, and serial number for Samsung Galaxy device?</span></a> </li> <li role="listitem"> <a href="/sg/support/mobile-devices/how-to-couple-with-a-newly-purchased-earbud-and-a-used-earbud/" class="su07-search-kv__searches-link" title="How to Couple or Link a New Replacement Earbud with an Old One" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to Couple or Link a New Replacement Earbud with an Old One"><span class="su07-search-kv__searches-text">How to Couple or Link a New Replacement Earbud with an Old One</span></a> </li> </ul> </div> <div class="su07-search-kv__suggested-searches-wrap"> <h3 class="su07-search-kv__searches-title">Suggested Searches</h3> <ul class="su07-search-kv__searches-list" role="list"> </ul> </div> <div class="su07-search-kv__no-searches-result"> <h3 class="su07-search-kv__searches-title">No Result</h3> </div> </div> </fieldset> </form> </div> <div class="su07-search-kv__keyword"> <p class="hidden">related search</p> <ul class="su07-search-kv__keyword-list"> <li class="su07-search-kv__keyword-list-item"> <a href="javascript:void(0);" class="chip chip__action--medium chip__action--dark" title="Warranty" role="button" an-tr="su07_search kv-support main-cta-tag" an-ca="search" an-ac="support search bar" an-la="keyword:samsung warranty">Warranty</a> </li> <li class="su07-search-kv__keyword-list-item"> <a href="javascript:void(0);" class="chip chip__action--medium chip__action--dark" title="Transfer device content" role="button" an-tr="su07_search kv-support main-cta-tag" an-ca="search" an-ac="support search bar" an-la="keyword:Transfer device content">Transfer device content</a> </li> <li class="su07-search-kv__keyword-list-item"> <a href="javascript:void(0);" class="chip chip__action--medium chip__action--dark" title="Book service appointment" role="button" an-tr="su07_search kv-support main-cta-tag" an-ca="search" an-ac="support search bar" an-la="keyword:Book service appointment">Book service appointment</a> </li> <li class="su07-search-kv__keyword-list-item"> <a href="javascript:void(0);" class="chip chip__action--medium chip__action--dark" title="Repair cost" role="button" an-tr="su07_search kv-support main-cta-tag" an-ca="search" an-ac="support search bar" an-la="keyword:Repair cost">Repair cost</a> </li> <li class="su07-search-kv__keyword-list-item"> <a href="javascript:void(0);" class="chip chip__action--medium chip__action--dark" title="SmartThings Find" role="button" an-tr="su07_search kv-support main-cta-tag" an-ca="search" an-ac="support search bar" an-la="keyword:SmartThings Find">SmartThings Find</a> </li> <li class="su07-search-kv__keyword-list-item"> <a href="javascript:void(0);" class="chip chip__action--medium chip__action--dark" title="Members" role="button" an-tr="su07_search kv-support main-cta-tag" an-ca="search" an-ac="support search bar" an-la="keyword:Members">Members</a> </li> </ul> </div> </div> </div> </section> </div> <div class="su-g-search-product-card aem-GridColumn aem-GridColumn--default--12"> <div class="search-product-card" data-modellinktype="detail" id="productsupport"> <div class="search-product-card__support"> <h2 class="search-product-card__title">Product Support</h2> <div class="search-product-card__description">Get help, find answers, download drivers, manuals and more.</div> <div class="search-product-card__search-wrap"> <div class="search-product-card__form-wrap"> <form action="javascript:void(0);" class="search-product-card__form" role="search"> <fieldset> <legend>Search form</legend> <div class="search-product-card__form-container"> <div class="text-field-wrap"> <div class="text-field"> <label for="search-product-card-support">Enter your model Number</label> <input id="search-product-card-support" type="text" autocomplete="off"/> <button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#cancel-bold"></use> </svg> </button> </div> <button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#search-bold"></use> </svg> </button> <button class="search-product-card__search-wrap-close"> <svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path> </svg> <span class="hidden">Back to Menu</span> </button> </div> <div class="search-product-card__suggested-searches-wrap scrollbar"> <div class="scrollbar__contents"> <p class="search-product-card__searches-title">Suggested Searches</p> <ul class="u07-search-kv__searches-list" role="listbox"></ul> </div> </div> <div class="search-product-card__no-result-wrap"> <p class="search-product-card__searches-title">No Result</p> </div> </div> </fieldset> </form> <span class="search-product-card__cta-wrap"> <button class="cta cta--underline cta--black" title="How to find model code" an-tr="su09_search product card-support main-text-link" an-ca="support content click" an-ac="feature" an-la="find model number"> How to find model code </button> </span> </div> </div> <ul class="search-product-card__item-list"> <li> <a href="javascript:void(0);" class="search-product-card__item" role="text" data-iacode="10001" data-groupengname="mobile" an-tr="su09_search product card-support main-image-link" an-ca="support content click" an-ac="feature" an-la="product support:group:mobile"> <strong class="search-product-card__item-text"> Mobile</strong> <div class="image"> <img class="image__preview responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_MX_72x72.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_MX_128x128.png?$LazyLoad_Home_PNG$" alt=" Mobile"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_MX_72x72.png?$72_72_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_MX_128x128.png?$128_128_PNG$" alt=" Mobile"/> </div> </a> </li> <li> <a href="javascript:void(0);" class="search-product-card__item" role="text" data-iacode="10003" data-groupengname="TV and AV and Displays" an-tr="su09_search product card-support main-image-link" an-ca="support content click" an-ac="feature" an-la="product support:group:tv and av and displays"> <strong class="search-product-card__item-text">TV & AV & Displays</strong> <div class="image"> <img class="image__preview responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_TV_72x72.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_TV_128x128.png?$LazyLoad_Home_PNG$" alt="TV & AV & Displays"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_TV_72x72.png?$72_72_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_TV_128x128.png?$128_128_PNG$" alt="TV & AV & Displays"/> </div> </a> </li> <li> <a href="javascript:void(0);" class="search-product-card__item" role="text" data-iacode="10005" data-groupengname="home appliance" an-tr="su09_search product card-support main-image-link" an-ca="support content click" an-ac="feature" an-la="product support:group:home appliance"> <strong class="search-product-card__item-text">Home Appliance</strong> <div class="image"> <img class="image__preview responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_HA_72x72.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_HA_128x128.png?$LazyLoad_Home_PNG$" alt="Home Appliance"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_HA_72x72.png?$72_72_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_HA_128x128.png?$128_128_PNG$" alt="Home Appliance"/> </div> </a> </li> <li> <a href="javascript:void(0);" class="search-product-card__item" role="text" data-iacode="10004" data-groupengname="pc and office" an-tr="su09_search product card-support main-image-link" an-ca="support content click" an-ac="feature" an-la="product support:group:pc and office"> <strong class="search-product-card__item-text">PC & Office</strong> <div class="image"> <img class="image__preview responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_PC_72x72.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_PC_128x128.png?$LazyLoad_Home_PNG$" alt="PC & Office"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_PC_72x72.png?$72_72_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/Category_PC_128x128.png?$128_128_PNG$" alt="PC & Office"/> </div> </a> </li> <li> <a href="javascript:void(0);" class="search-product-card__item" role="text" data-iacode="90008" data-groupengname="Apps and Services" an-tr="su09_search product card-support main-image-link" an-ca="support content click" an-ac="feature" an-la="product support:group:apps and services"> <strong class="search-product-card__item-text">Apps & Services</strong> <div class="image"> <img class="image__preview responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/pc-apps-icon-B.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/mo-apps-icon-B.png?$LazyLoad_Home_PNG$" alt="Apps & Services"/> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/pc-apps-icon-B.png?$72_72_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/mo-apps-icon-B.png?$128_128_PNG$" alt="Apps & Services"/> </div> </a> </li> </ul> </div> <div class="search-product-card__model"> <h2 class="search-product-card__title">Select a Model</h2> <div class="search-product-card__tab"> <div class="tab"> <ul class="tab__list" role="tablist"> <li class="tab__item" role="presentation"> <button class="tab__item-title" role="tab" aria-selected="false"><span class="tab__item-line"></span></button> </li> </ul> </div> </div> <div class="search-product-card__chips swiper-container" aria-live="polite"> <ul></ul> </div> <div class="search-product-card__search-wrap"> <div class="search-product-card__form-wrap"> <form action="javascript:void(0);" class="search-product-card__form" role="search"> <fieldset> <legend>Search form</legend> <div class="search-product-card__form-container"> <div class="text-field-wrap"> <div class="text-field"> <label for="search-product-card-model">Search Model Code or Name</label> <input id="search-product-card-model" type="text" autocomplete="off"/> <button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#cancel-bold"></use> </svg> </button> </div> <button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span> <svg class="icon" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#search-bold"></use> </svg> </button> <button class="search-product-card__search-wrap-close"> <svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false"> <path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path> </svg> <span class="hidden">Back to Menu</span> </button> </div> <div class="search-product-card__suggested-searches-wrap scrollbar"> <div class="scrollbar__contents"> <p class="search-product-card__searches-title">Suggested Searches</p> <ul class="u07-search-kv__searches-list" role="listbox"></ul> </div> </div> <div class="search-product-card__no-result-wrap"> <p class="search-product-card__searches-title">No Result</p> </div> </div> </fieldset> </form> <span class="search-product-card__cta-wrap"> <button class="cta cta--underline cta--black" title="How to find model code" an-tr="su09_search product card-support main-text-link" an-ca="support content click" an-ac="feature" an-la="find model number"> How to find model code </button> </span> </div> </div> <div class="search-product-card__back"> <a class="search-product-card__back-cta" href="javascript:void(0);" title="Back"> <svg class="icon icon--back" focusable="false"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#previous-bold"></use> </svg>Back </a> </div> <ul class="search-product-card__item-list"></ul> <div class="search-product-card__more"> <a class="cta cta--outlined cta--black cta--icon" href="javascript:void(0);" title="View more" an-tr="su09_search product card-support main-text-button" an-ca="indication" an-ac="view more" an-la="view more">View more <svg class="icon" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </a> </div> </div> <div class="search-product-card__how-to-code" role="dialog" tabindex="0" aria-modal="true"> <div class="layer-popup"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <div class="layer-popup__select-wrap"> <h2 class="layer-popup__title">How to find model code</h2> <p class="layer-popup__desc">Select from the menus below to find your model number.</p> <div class="layer-popup__select"> <ul class="layer-popup__select-list"> <li class="layer-popup__select-item"> <em class="layer-popup__select-title">Type</em> <div class="layer-popup__select-menu"> <div class="menu filled"> <select class="menu__select" data-default-message="" tabindex="-1"></select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="layer-popup__select-item"> <em class="layer-popup__select-title">Sub Type</em> <div class="layer-popup__select-menu"> <div class="menu filled"> <select class="menu__select" data-default-message="" tabindex="-1"></select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="layer-popup__select-item"> <em class="layer-popup__select-title">Category</em> <div class="layer-popup__select-menu"> <div class="menu filled"> <select class="menu__select" data-default-message="" tabindex="-1"></select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> </div> <div class="layer-popup__info-wrap"> <div class="layer-popup__swiper"> <div class="layer-popup__swiper-list swiper-container basic-swiper" data-swiper-option='{ "slidesPerView":1, "keepWrapper":true, "autoHeight":true, "loop":false, "pagination":true, "componentEl":".search-product-card__how-to-code", "followFinger":true }'> <button type="button" class="swiper-button-prev"> <span class="hidden">Previous</span> <svg class="icon" focusable="false"> <use xlink:href="#previous-bold" href="#previous-bold"></use> </svg> </button> <div class="swiper-wrapper"></div> <button type="button" class="swiper-button-next"> <span class="hidden">Next</span> <svg class="icon" focusable="false"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": false }' style="display:none"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <div class="search-product-card__topics" role="dialog" tabindex="0" aria-modal="true"> <div class="layer-popup"> <div class="layer-popup__inner"> <h2 class="layer-popup__title">Topic</h2> <div class="layer-popup__contents scrollbar"> <div class="scrollbar__contents"> <div class="layer-popup__contents-chips-wrap"> <ul class="layer-popup__contents-chips"></ul> </div> <div class="layer-popup__contents-wrap"> <h3 class="layer-popup__contents-title">Here are some possible related solutions</h3> <ul class="layer-popup__contents-topic"></ul> </div> <div class="layer-popup__contents-info"> <p class="layer-popup__contents-info-text">If you can't find a solution, please email us!</p> <a href="javascript:void(0);" class="cta cta--outlined cta--black cta--icon" title="Open in a New Window : Send Email" an-tr="su09_search product card-support main-cta-button" an-ca="support content click" an-ac="feature" an-la="product support:topic popup:send email">Send Email <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> </div> </div> <button type="button" class="layer-popup__close"> <span class="hidden">Layer Popup Close</span> <svg class="icon" focusable="false"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> <div style="display:none;"> <form class="ermsDataForm" method="post" action="https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProductType1.jsp" target="_blank"> <input type="hidden" name="siteCode" value="sg"/> <input type="hidden" name="siteId" value="40"/> <input type="hidden" name="groupCode" value=""/> <input type="hidden" name="groupEngName" value=""/> <input type="hidden" name="typeCode" value=""/> <input type="hidden" name="typeName" value=""/> <input type="hidden" name="typeEngName" value=""/> <input type="hidden" name="subtypeCode" value=""/> <input type="hidden" name="subtypeName" value=""/> <input type="hidden" name="subtypeEngName" value=""/> <input type="hidden" name="modelCode" value=""/> <input type="hidden" name="modelName" value=""/> <input type="hidden" name="modelDisplayName" value=""/> <input type="hidden" name="topic" value=""/> </form> </div> </div> </div></div> <div class="su-g-notice-card aem-GridColumn aem-GridColumn--default--12"> <div class="notice-card notice-card__items-two"> <div class="notice-card__items"> <div class="notice-card__items-inner"> <div class="notice-card__badge-wrap"> </div> <div class="notice-card__text-wrap"> <div class="notice-card__text"> <h2 class="notice-card__title">Air Conditioner Services<br /></h2> <p class="notice-card__desc">Enjoy premium services such as 24/7 chat support, next-day appointment and after-hours appointment booking with your new air conditioner.</p> </div> <div class="notice-card__link"> <a class="cta cta--underline cta--black" href="https://www.samsung.com/sg/support/air-conditioner-services/" title="Learn more" an-tr="su10_notice card-support main-cta-support_content_click" an-ca="support content click" an-ac="feature" an-la="notice:air conditioner services:learn more"> Learn more </a> </div> </div> </div> </div> <div class="notice-card__items"> <div class="notice-card__items-inner"> <div class="notice-card__badge-wrap"> </div> <div class="notice-card__text-wrap"> <div class="notice-card__text"> <h2 class="notice-card__title">New TVs eligible for 2 years extended warranty</h2> <p class="notice-card__desc">Register your new TV for 2 years extended warranty within 30 days from your date of delivery or purchase (whichever is later).</p> </div> <div class="notice-card__link"> <a class="cta cta--underline cta--black" href="https://www.samsung.com/sg/support/tv-audio-video/how-to-extend-your-new-samsung-tvs-warranty/" title="Register now" an-tr="su10_notice card-support main-cta-support_content_click" an-ca="support content click" an-ac="feature" an-la="notice:tv extended warranty:register now"> Register now </a> </div> </div> </div> </div> </div> </div> <div class="su-g-link-card aem-GridColumn aem-GridColumn--default--12"> <div class="su11-link-card none none button-theme--underline bg-white " id="findadditionalinformation"> <div class="su11-link-card__wrap"> <h2 class="su11-link-card__headline-text">Find additional information</h2> <div class="su11-link-card__list su11-link-card__swiper"> <div class="su11-link-card__list-wrap "> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Warranty <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/11.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/12.png?$LazyLoad_Home_PNG$" alt=" Warranty"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/11.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/12.png?$48_48_PNG$" alt=" Warranty"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Register your product and find out what's covered.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/warranty/" target="_self" aria-label="Warranty Information" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:warranty:warranty information"> Warranty Information </a> </span> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="https://www.samsung.com/sg/support/your-service/main/" target="_self" aria-label="Product Registration" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:warranty:product registration"> Product Registration </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Repair Cost Estimator <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/51.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/52.png?$LazyLoad_Home_PNG$" alt="Screen Replacement for Smartphones"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/51.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/52.png?$48_48_PNG$" alt="Screen Replacement for Smartphones"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Find out what is the estimated cost to repair your Samsung products if they are damaged.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/repair-cost/" target="_self" aria-label="Read more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:repair cost:read more"> Read more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Samsung Members Community <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/support-home/samsung-member-community.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/support-home/samsung-members-community-m.png?$LazyLoad_Home_PNG$"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/support-home/samsung-member-community.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/support-home/samsung-members-community-m.png?$48_48_PNG$"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Your new hub for all things Samsung and beyond. Connect with Samsung experts, super-fans, and other Community members on the latest tips, features and Samsung products.<br /></div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="https://r1.community.samsung.com/t5/singapore/ct-p/sg" target="_self" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:samsung members community:samsung members community link"> Read more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Samsung Care+ <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/sc-plus-icon-pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/sc-plus-icon-m.png?$LazyLoad_Home_PNG$" alt="Samsung Care+"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/sc-plus-icon-pc.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/sc-plus-icon-m.png?$48_48_PNG$" alt="Samsung Care+"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Plan for the unplanned with our worry-free care service for new Galaxy phones.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="https://www.samsung.com/sg/offer/samsung-care-plus/" target="_self" aria-label="Read more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:samsung care plus:read more"> Read more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Eco-Conscious Service <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/2022-Eco-Service_Logo-bw-pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/2022-Eco-Service_Logo-bw-m.png?$LazyLoad_Home_PNG$"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/2022-Eco-Service_Logo-bw-pc.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/2022-Eco-Service_Logo-bw-m.png?$48_48_PNG$"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Go sustainable with Samsung Customer Service.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="https://www.samsung.com/sg/support/eco-conscious-service/" target="_self" aria-label="Learn more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:ecoconscious service:learn more"> Learn more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Smart Switch <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/21.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/22.png?$LazyLoad_Home_PNG$" alt=" Smart Switch"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/21.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/22.png?$48_48_PNG$" alt=" Smart Switch"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch-on-a-galaxy-phone/" target="_self" aria-label="Data transfer guide" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:smart switch:data transfer guide"> Data transfer guide </a> </span> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/apps/smart-switch/" target="_self" aria-label="Download smart switch" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:smart switch:download smart switch"> Download smart switch </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Remote Service <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/141.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/142.png?$LazyLoad_Home_PNG$" alt="Remote Service"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/141.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/142.png?$48_48_PNG$" alt="Remote Service"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Take advantage of Remote Support for TVs, mobile phones and tablets</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/remoteservice/" target="_self" aria-label="Read more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:remote service:read more"> Read more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Galaxy Battery <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/91.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/92.png?$LazyLoad_Home_PNG$" alt="Galaxy Battery"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/91.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/92.png?$48_48_PNG$" alt="Galaxy Battery"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Check out how you can take better care of your battery through proper use and charge.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/galaxy-battery/" target="_self" aria-label="View more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:galaxy battery:view more"> View more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Service Terms and Conditions – Data Related <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/71.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/72.png?$LazyLoad_Home_PNG$" alt="Service Terms and Conditions – Data Related"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/71.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/72.png?$48_48_PNG$" alt="Service Terms and Conditions – Data Related"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/service-terms-and-conditions-data-related/" target="_self" aria-label="Read more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:service terms and conditions data related:read more"> Read more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> News & Alerts <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/181.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/182.png?$LazyLoad_Home_PNG$" alt="News & Alerts"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/181.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/182.png?$48_48_PNG$" alt="News & Alerts"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">For important products and service announcements</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="/sg/support/newsalert/" target="_self" aria-label="Read more" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:news and alerts:read more"> Read more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Explore <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/additional-info-icon/support-explore_icon_0524_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/additional-info-icon/support-explore_icon_0524_mo.png?$LazyLoad_Home_PNG$"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/additional-info-icon/support-explore_icon_0524_pc.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/additional-info-icon/support-explore_icon_0524_mo.png?$48_48_PNG$"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Stories that inspire you to do more with your Samsung devices.<br /></div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="https://www.samsung.com/sg/explore/how-to/" target="_self" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:explore:go explore"> Go Explore </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Maintenance mode <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/dotcom/mobile/december/dec-002---how-to-use-galaxy-maintenance-mode-to-secure-your-device-when-a-repair-is-in-progress/maintenance-mode2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/dotcom/mobile/december/dec-002---how-to-use-galaxy-maintenance-mode-to-secure-your-device-when-a-repair-is-in-progress/maintenance-mode2.png?$LazyLoad_Home_PNG$" alt="Maintenance mode"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/dotcom/mobile/december/dec-002---how-to-use-galaxy-maintenance-mode-to-secure-your-device-when-a-repair-is-in-progress/maintenance-mode2.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/dotcom/mobile/december/dec-002---how-to-use-galaxy-maintenance-mode-to-secure-your-device-when-a-repair-is-in-progress/maintenance-mode2.png?$48_48_PNG$" alt="Maintenance mode"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">How to use Galaxy Maintenance mode to secure your device when a repair is in progress </div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="https://www.samsung.com/sg/support/maintenance-mode/" target="_self" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:maintenance mode:learn more"> Learn more </a> </span> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Back up & Restore data <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sj-mx-faq/mx-faq-23-11-11/Back-up-Restore-data_36-2.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sj-mx-faq/mx-faq-23-11-11/Back-up-Restore-data_36-2.png?$LazyLoad_Home_PNG$" alt="back up and restore"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sj-mx-faq/mx-faq-23-11-11/Back-up-Restore-data_36-2.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sj-mx-faq/mx-faq-23-11-11/Back-up-Restore-data_36-2.png?$48_48_PNG$" alt="back up and restore"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Find out the various ways to backup and restore data on your Galaxy device.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--underline cta--black " href="//www.samsung.com/sg/support/apps-services/methods-to-back-up-and-restore-data-to-galaxy-devices/" target="_self" aria-label="Methods to back up and restore data to Galaxy devices" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="additional info:back up and restore data:read more"> Read more </a> </span> </div> </div> </div> </div> <div class="su11-link-card__more-cta" style="display: block"> <a class="cta cta--outlined cta--black cta--icon" href="javascript:void(0);" an-tr="su11_link card-support main-text-button" an-ca="indication" an-ac="view more" an-la="view more"> View more <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#open-down-regular" href="#open-down-regular"></use></svg> </a> </div> </div> </div> </div> </div> <div class="cm-g-text-block-container aem-GridColumn aem-GridColumn--default--12"> <section class="text-block-container text-color--black " style="background: #FFFFFF"> <div class="text-block-container__title-wrap"> <div class="text-block-container__headline-wrap"> <h2 class="text-block-container__headline">How to</h2> </div> </div> </section> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="ho-g-showcase-card aem-GridColumn aem-GridColumn--default--12"> <div class="co35-showcase-card-tab co35-showcase-card-tab--merchandizing bg-white"> <div class="co35-showcase-card-tab__inner co35-showcase-card-tab__inner--without-merchandizing-tab"> <div class="co35-showcase-card-tab__card-wrap"> <div class="co35-showcase-card-tab__card-items"> <div class="co35-showcase-card-tab-inner-container" role="list"> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--vertical co35-showcase-card-tab-card__text-color--black mobile-text-only " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/sg/support/useful-tips-for-galaxy/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">Useful Tips for Galaxy</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">Useful Tips for Galaxy </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div an-tr="co35_showcase card-support main-cta-banner" an-ca="content click" an-ac="feature" an-la="how to:useful tips for galaxy:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/mx-faqs-24/mx-faq-24-9-10/24-9-10-Useful-tips-for-Galaxy-support-page-448x684.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/mx-faqs-24/mx-faq-24-9-10/24-9-10-Useful-tips-for-Galaxy-support-page-mobile.png?$LazyLoad_Home_PNG$" alt="Useful Tips for Galaxy" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/mx-faqs-24/mx-faq-24-9-10/24-9-10-Useful-tips-for-Galaxy-support-page-448x684.png?$448_684_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/mx-faqs-24/mx-faq-24-9-10/24-9-10-Useful-tips-for-Galaxy-support-page-mobile.png?$624_352_PNG$" alt="Useful Tips for Galaxy" loading="lazy"/> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-support main-cta-banner" an-ca="content click" an-ac="feature" an-la="how to:useful tips for galaxy:learn more"> Learn more </span> </div> </a> </div> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--vertical co35-showcase-card-tab-card__text-color--black mobile-text-only " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/sg/support/tips-to-use-smart-tv/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">Tips to use Smart TV</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">Tips to use Smart TV </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div an-tr="co35_showcase card-support main-cta-banner" an-ca="content click" an-ac="feature" an-la="how to:tips to use smart tv:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/desktop-How-to_Tips-to-use-smart-tv.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/mobile-Tips-to-use-smart-tv.png?$LazyLoad_Home_PNG$" alt="Tips to use Smart TV" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/desktop-How-to_Tips-to-use-smart-tv.png?$448_684_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/mobile-Tips-to-use-smart-tv.png?$624_352_PNG$" alt="Tips to use Smart TV" loading="lazy"/> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-support main-cta-banner" an-ca="content click" an-ac="feature" an-la="how to:tips to use smart tv:learn more"> Learn more </span> </div> </a> </div> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--vertical co35-showcase-card-tab-card__text-color--black mobile-text-only " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/sg/support/useful-guide-for-home-appliances/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">Useful guide for Home Appliances</span> <span 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data-mobile-src="//images.samsung.com/is/image/samsung/assets/il/support/home1/Samsung_Members_line_type_96x56-48.png?$48_48_PNG$"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--contained cta--black cta--icon" href="https://r1.community.samsung.com/t5/community/ct-p/sg-community" target="_blank" role="button" aria-label="Community Samsung Members : Open in a New Window" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="apps services:samsung members:community"> Community <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#outlink-bold" href="#outlink-bold"></use></svg> </a> </span> <span class="su11-link-card__list-item-cta-wrap"> <a 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number">+65 62283737</a><br /></div></div> <div class="su11-link-card__list-item-cta"> </div> </div> </div> <div class="su11-link-card__list-item"> <div class="su11-link-card__list-item-wrap"> <h3 class="su11-link-card__list-item-title"> Repair Services <div class="su11-link-card__list-item-icon"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/42.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/42.png?$LazyLoad_Home_PNG$"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/support/42.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/support/42.png?$48_48_PNG$"/> </div> </div> </h3> <div class="su11-link-card__list-item-description">Arrange an appointment to experience a shorter waiting time.</div> <div class="su11-link-card__list-item-cta"> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--contained cta--black " href="/sg/support/your-service/main/" target="_self" aria-label="Book an Appointment with At Your Service" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="apps services:repair:book appointment"> Book an appointment </a> </span> <span class="su11-link-card__list-item-cta-wrap"> <a class="cta cta--contained cta--black " href="/sg/support/your-service/track-repair/" target="_self" an-tr="su11_link card-support main-cta-link" an-ca="support content click" an-ac="feature" an-la="apps services:repair:track my repair"> Track my repair </a> </span> </div> </div> </div> </div> <div class="su11-link-card__more-cta" style="display: block"> <a class="cta cta--outlined cta--black cta--icon" href="javascript:void(0);" an-tr="su11_link card-support main-text-button" an-ca="indication" an-ac="view more" an-la="view more"> View more <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#open-down-regular" href="#open-down-regular"></use></svg> </a> </div> </div> </div> </div> </div> <div class="static-content"> <style scoped="scoped"> .view_more { padding-right: 24px; display: inline-flex; color: #fff !important; background-color: #000 !important; padding: 10px 24px 11px 24px; border-radius: 20px; margin-top: 6px; font-family: 'SamsungOne',arial,sans-serif; font-size: 14px; font-weight: bold; line-height: 19px; } @media only screen and (min-width: 768px) and (max-width: 1440px){ .view_more { font-size: .97222222vw; line-height: 1.31944444vw; padding: 0.69444444vw 1.66666667vw 0.76388889vw 1.66666667vw; border-radius: 1.38888889vw; } } @media only screen and (max-width: 767px){ .view_more { padding: 2.77777778vw 6.66666667vw 3.05555556vw 6.66666667vw; border-radius: 5.55555556vw; font-size: 3.88888889vw; line-height: 5.27777778vw; } } </style> <p class="test">RC01_Static Content</p> <script> 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