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class="_804759db85ec8cc17e4f" data-testid="ArticleHeader-headline">Winning strategy: Setting guardrails for generative AI</h1><p class="f0b835e1792528471930">Comment provided by the winner of the Teaching & Learning Excellence category, UNSW.</p></header><section class="_27f9a9872b82701f6ebd"><div class="_2ac50dba7f257adfa774"><div class="_3959bc2afca9734c4ac8"><span class="_14ba773353b3ed4f3dd1 _9f5147e4a4645307537b"><span class="ef988498234ab6593894" data-testid="AuthorNames"><strong>Jake Renzella and Sasha Vassar</strong></span></span></div></div><section class="_9378535800c594b7485c"><div class="_4d22830be8e035459d36" data-testid="ArticleTimestamp"><time data-testid="ArticleTimestamp-time">Aug 21, 2024 – 5.00am</time></div><div class="_2a6dc840ff6bc204ff53" data-testid="ArticleTools"><div class="_9f146e4c46884f388d0e"><button aria-describedby="articleToolsLoginTooltip" class="_13dba38c2689588db954 _7cd6d3a619318b4274cf" data-click-outside-ignore="true" 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Our team’s research into the impact of generative artificial intelligence tools on learning has shown us that these systems often provide excessive assistance, finding they over-help almost 50 per cent of the time, even when prompted otherwise, potentially harming learning.</p><figure class="_0a32ff16a428a80fa5dd undefined _6f6db0aa612a03c039e8" data-pb-type="im"><picture><source media="(min-width: 1180px)" width="620" height="414" srcSet="https://static.ffx.io/images/$zoom_0.129%2C$multiply_4%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0/t_crop_custom/c_scale%2Cw_620%2Cq_88%2Cf_auto/e1ca944984bc849c6a30250c61c47a5c07dcafb7, https://static.ffx.io/images/$zoom_0.129%2C$multiply_4%2C$ratio_1.5%2C$width_756%2C$x_0%2C$y_0/t_crop_custom/c_scale%2Cw_1240%2Cq_52%2Cf_auto/e1ca944984bc849c6a30250c61c47a5c07dcafb7 2x" 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Our team’s research into the impact of generative artificial intelligence tools on learning has shown us that these systems often provide excessive assistance, finding they over-help almost 50 per cent of the time, even when prompted otherwise, potentially harming learning.\u003C\u002Fp\u003E\u003Cx-placeholder id=\"2b89cff2854e96e98e6d463fe56381560e459021\"\u003E\u003C\u002Fx-placeholder\u003E\u003Cp\u003EThis observation made us question how to harness this generative AI while maintaining pedagogical integrity through “pedagogical guardrails”. By incorporating elements such as Socratic guidance into our AI-powered tools, we’ve created a learning environment that encourages independent problem-solving. This method strikes a delicate balance in \u003Cx-placeholder id=\"de20524a16eef5e1b6f163fe77c643a6e1c582bf\"\u003E\u003C\u002Fx-placeholder\u003E independently instead of just telling them the answer.\u003C\u002Fp\u003E\u003Cp\u003EThe first application of our pedagogically minded generative AI tools has been in the challenging field of programming education. When students write code and come across bugs or make simple mistakes, this can often cost them days before they can meet with a human tutor and get help. Our tools, including DCC and DCC Help, ensure they can get immediate, correct and pedagogically minded assistance, helping them get back on track.\u003C\u002Fp\u003E\u003Cp\u003EWith 450,000 uses in the past year, our approach demonstrates scalability and effectiveness. This level of engagement validates our strategy and provides a rich dataset for ongoing refinement and improvement of our tools. Instead of resisting or banning these technologies, we’ve chosen to adapt and innovate, creating a model that could potentially be applied across various disciplines.\u003C\u002Fp\u003E\u003Cp\u003EOur strategy represents a holistic approach to AI in education, a strategy that respects the need for guidance to support learning and to help deal efficiently with the scale of enrolments. The purpose of these tools is not to replace human teachers but to provide support and the ability for students to move past roadblocks at times when no human support can be available.\u003C\u002Fp\u003E\u003Cp\u003E\u003Cem\u003EJake Renzella, DCC project co-lead and senior lecturer, director of studies (Computer Science), University of New South Wales, and Sasha Vassar, DCC project co-lead and senior lecturer.\u003C\u002Fem\u003E\u003C\u002Fp\u003E\u003Cx-placeholder id=\"710fc34449263e57407d40f825022209e2bccb4f\"\u003E\u003C\u002Fx-placeholder\u003E","bodyPlaceholders":{"2b89cff2854e96e98e6d463fe56381560e459021":{"data":{"altText":" ","animated":false,"aspect":1.5,"autoCrop":false,"caption":"Project co-leads Andrew Taylor, associate head of school, and senior lecturers Sasha Vassar and Jake Renzella. 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But their contribution to their communities is profound.\u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5k13g\"\u003ELa Trobe’s pioneering model to transform healthcare \u003C\u002Fa\u003EHow the industry engagement award winner used COVID to create a world-leading new virtual medical emergency model.\u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5k02p\"\u003EUnis turn the tide on disadvantage\u003C\u002Fa\u003E The winner of the community engagement category has helped lift HSC results by 50 per cent.\u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5jzkf\"\u003EThis special paint could save lives from bushfires\u003C\u002Fa\u003E New paint technology to help fire-proof homes is a joint winner in the research commercialisation category. \u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5jw9q\"\u003EThe three words that unite these emerging leaders\u003C\u002Fa\u003E Finalists in the emerging leadership category are focused on research that has “real-world impact”.\u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5jwhu\"\u003EJust like our athletes, Australia’s unis overachieve\u003C\u002Fa\u003E Professor Margaret Gardner, the only vice chancellor to become a state governor, has been awarded the Lifetime Achievement Award.\u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5jzos\"\u003EUniversities welcome disadvantaged Australians\u003C\u002Fa\u003E Bridging courses pave the way to university, and the winner of the equity and access category has been doing it for decades.\u003C\u002Fli\u003E\u003Cli\u003E\u003Ca href=\"https:\u002F\u002Fwww.afr.com\u002Flink\u002Ffollow-20170101-p5jzy2\"\u003EJob-ready skills for the fast-changing workplace\u003C\u002Fa\u003E The joint winners of the employability category embed career experience in study programs to give graduates an edge.\u003C\u002Fli\u003E\u003C\u002Ful\u003E","title":"Read more about the 2024 Higher Education Awards"},"type":"callout"},"de20524a16eef5e1b6f163fe77c643a6e1c582bf":{"data":{"newTab":false,"noFollow":false,"text":"guiding a student towards arriving at a solution","url":"https:\u002F\u002Fwww.afr.com\u002Ftechnology\u002Fis-this-one-word-the-shortcut-to-detecting-ai-written-work-20240417-p5fko6"},"type":"linkExternal"}},"byline":"Jake Renzella and Sasha Vassar","closeComments":false,"headlines":{"headline":"Winning strategy: Setting guardrails for generative AI"},"intro":"Comment provided by the winner of the Teaching & Learning Excellence category, UNSW.","wordCount":338},"dates":{"created":"2024-08-08T06:25:52Z","firstPublished":"2024-08-20T19:00:00Z","imported":"2024-08-20T06:07:02.706405841Z","modified":"2024-08-20T06:07:02Z","published":"2024-08-20T19:00:00Z","saved":"2024-08-20T06:07:02Z"},"editingState":"ready","id":"p5k0tr","featuredImages":{"landscape16x9":{"data":{"altText":" ","aspect":1.776846,"caption":"Project co-leads Andrew Taylor, associate head of school, and senior lecturers Sasha Vassar and Jake Renzella. 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