Baldrige Performance Excellence Program

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Showing lightening flowing from award medallion through the Quest conference name." typeof="foaf:Image"/> </picture> </a> </div> <div class="nist-hero__caption"> <a href="https://web.archive.org/web/20231203050446/https://www.nist.gov/baldrige/qe"> <div class="text">Attend Quest for Excellence</div> </a> </div> </div> </div> </div> </div> <div class="nist-content-row nist-content-row--width-legible paragraph paragraph--type--text paragraph--view-mode--default"> <div class="nist-block text-long"><h2 class="nist-block__title">new Improvement Tools</h2> <div class="grid-row grid-gap"> <div class="tablet:grid-col"> <figure class="align-left nist-image"><img alt="Job Quality Toolkit Cover Images showing varies workers in different occupations." height="281" loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2023/08/04/job-quality-toolkit-homepage-image.jpg?itok=AcYrBeQ3" typeof="foaf:Image" width="480"/><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> <div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> Pressmaster/Shutterstock </div> </figcaption></figure><h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="821e2213-1bd4-41c3-9420-009c449c9458" href="/web/20231203050446/https://www.nist.gov/baldrige/self-assessing/improvement-tools/job-quality-toolkit" title="Job Quality Toolkit">Job Quality Toolkit</a></h3> <p>Actionable tool that organizations can use to improve the quality of the jobs they offer.聽This improvement tool is rooted in the聽Baldrige Excellence Framework庐.</p> </div> <div class="tablet:grid-col"> <figure class="align-left nist-image"><img alt="Factory engineer looking through a manufactured part." height="281" loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2023/05/01/Organizational-Context.jpg?itok=Bf7HKeyq" typeof="foaf:Image" width="480"/><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> <div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> Hodoimg/Shutterstock </div> </figcaption></figure><h3><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="a9afb341-d92a-4617-917d-a4b5ae7ec327" href="/web/20231203050446/https://www.nist.gov/baldrige/self-assessing/improvement-tools/foundations-successful-business" title="Foundations for a Successful Business">Foundations for a Successful Business</a></h3> <p>Beginner framework tool that helps you identify and leverage your strengths and prepare to face your challenges. 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href="https://web.archive.org/web/20231203050446/https://www.nist.gov/news-events/news/2015/07/baldrige-helps-health-care-organizations-provide-superior-patient">Baldrige Helps Health Care Organizations Provide Superior Patient Experience</a></p> <p><a data-entity-substitution="canonical" data-entity-type="media" data-entity-uuid="14ef3dea-bb20-44e8-9199-d80473c5ea0b" href="/web/20231203050446/https://www.nist.gov/document/improvinggovernmentperformancethegreatpromiseofthebaldrigeexcellenceframeworkpdf" title="improving_government_performance_the_great_promise_of_the_baldrige_excellence_framework.pdf" class="media-link-ga " data-file-url="/system/files/documents/2016/10/27/improving_government_performance_the_great_promise_of_the_baldrige_excellence_framework.pdf">Improving Government Performance: The Great Promise of the Baldrige Excellence Framework</a> PDF</p> <p><a href="https://web.archive.org/web/20231203050446/https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige/baldrige-impacts">Baldrige Program Impacts, including the Economic Evaluation of BPEP</a><br/> 聽</p> </div> </div> </div> </div> </div> <hr/><p>聽</p> <div class="grid-row grid-gap"> <div class="grid-col-3"> <figure class="align-center nist-image"><img alt="Baldrige Foundation Logo" height="78" loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/220_x_220_limit/public/images/2016/09/28/baldrige_foundation_logo_transparent.jpg?itok=mZz8_FKO" title="Baldrige Foundation Logo" typeof="foaf:Image" width="220"/><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> </figcaption></figure></div> <div class="grid-col-9"> <h3 class="pane pane--nist-node-html-title-pane">Foundation for the Malcolm Baldrige National Quality Award</h3> <p>Visit the <a href="https://web.archive.org/web/20231203050446/http://baldrigefoundation.org/">Baldrige Foundation</a> to learn how it supports the Baldrige Program and what you can do to help.</p> </div> </div></div> </div> <div class="paragraph paragraph--type--dynamic-content-list-ou paragraph--view-mode--default"> <div class="nist-block "> <h2 class="nist-block__title"> <div class="string">News and Updates</div> </h2> <div class="viewsreference"><div class="views-element-container"><div class="js-view-dom-id-250ec6b3ee50eb780f80cb98a0cdcbc4358feb8539c2cbfc88e5d87ccc57217a"> <div> <article about="/news-events/news/2023/06/new-resource-available-foundations-successful-business" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/news-events/news/2023/06/new-resource-available-foundations-successful-business"><span property="schema:name">New Resource Available: The Foundations for a Successful Business</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-06-05T12:00:00Z">June 5, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> To be successful as a new business, a growing business, or a well-established business exploring major changes, what do you most need to consider? The 2023-2024 </div> </div> </div> </article> </div> <div> <article about="/news-events/news/2023/05/now-available-online-updated-baldrige-state-state-impacts" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/news-events/news/2023/05/now-available-online-updated-baldrige-state-state-impacts"><span property="schema:name">Now Available Online: Updated Baldrige State-by-State Impacts</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-05-08T12:00:00Z">May 8, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> Would you like to know the specific impacts in your state of the Baldrige Performance Excellence Program and its network of nonprofit partner programs across </div> </div> </div> </article> </div> <div> <article about="/news-events/news/2023/04/executives-embark-year-long-fellowship-baldrige-framework-foundation" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20231203050446/https://www.nist.gov/news-events/news/2023/04/executives-embark-year-long-fellowship-baldrige-framework-foundation" hreflang="en"><img loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2019/01/28/baldrige-fellows-executive.jpg?itok=XHVYGACo" width="100" height="60" alt="Baldrige Executive Fellows Program" typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/news-events/news/2023/04/executives-embark-year-long-fellowship-baldrige-framework-foundation"><span property="schema:name">Executives Embark on Year-Long Fellowship, with Baldrige Framework as Foundation</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-04-19T12:00:00Z">April 19, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> In April 2023, 17 executives began a year-long leadership development journey in the prestigious Baldrige Executive Fellows Program, the only leadership </div> </div> </div> </article> </div> <div> <article about="/news-events/news/2023/04/baldrige-executives-explore-best-practices-leadership-challenges-they" typeof="schema:Article" class="nist-teaser"> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/news-events/news/2023/04/baldrige-executives-explore-best-practices-leadership-challenges-they"><span property="schema:name">Baldrige Executives Explore Best Practices, Leadership Challenges as They Complete Yearlong Fellowship</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-04-14T12:00:00Z">April 14, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div property="schema:text" class="text-with-summary"> Fourteen senior leaders from a variety of U.S. organizations recently joined more than 135 other executives as graduates of the Baldrige Executive Fellows </div> </div> </div> </article> </div> <footer> <div class="link-list"><a href="/web/20231203050446/https://www.nist.gov/news-events/news-updates/org/5626">View All News and Updates</a></div> </footer> </div> </div> </div> </div> </div> <div class="paragraph paragraph--type--dynamic-content-list-ou paragraph--view-mode--default"> <div class="nist-block "> <h2 class="nist-block__title"> <div class="string">Blogrige</div> </h2> <div class="viewsreference"><div class="views-element-container"><div class="js-view-dom-id-35966035ae73536d7f03ef38042cf2890242dd5a4583f0e1f345dc9e160dd538"> <div> <article about="/blogs/blogrige/happy-thanksgiving-2023" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/happy-thanksgiving-2023" hreflang="en"><img loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/11/13/happy-thanksgiving-2023.jpg?itok=mc26k5Nh" width="100" height="63" alt="Happy Thanksgiving from the Baldrige Program image showing pumpkins and dry leaves on a white background. " typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/happy-thanksgiving-2023"><span>Happy Thanksgiving 2023</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-11-21T12:00:00Z">November 21, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> We are thankful for all who support our mission through their time, talents, and commitment to helping organizations improve and thrive. </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/celebrating-manufacturing-day-ensuring-skilled-workers-next-generation" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/celebrating-manufacturing-day-ensuring-skilled-workers-next-generation" hreflang="en"><img loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/11/13/MFG-Day-Event_0.png?itok=cQdx3qGi" width="100" height="63" alt="Photo showing students attending an MFG Day Event at a manufacturing facility. #MFGDay23" typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/celebrating-manufacturing-day-ensuring-skilled-workers-next-generation"><span>Celebrating Manufacturing Day: Ensuring Skilled Workers for the Next Generation</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-11-14T12:00:00Z">November 14, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> During the recent celebration of Manufacturing Day , thousands of U.S. manufacturers showcased the realities of modern manufacturing to students as a way to </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/baldrige-resilience-pathways-manufacturing-careers" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/baldrige-resilience-pathways-manufacturing-careers" hreflang="en"><img loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/11/03/MFG-Day-Four-Million-Jobs.png?itok=uQfm3-NO" width="100" height="63" alt="Graphic that shows the need for 4 million manufacturing jobs between now and 2030." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/baldrige-resilience-pathways-manufacturing-careers"><span>Baldrige Resilience: Pathways to Manufacturing Careers</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-11-07T12:00:00Z">November 7, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> During the recent celebration of Manufacturing Day , thousands of U.S. manufacturers showcased the realities of modern manufacturing to students as a way to </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/puzzlement" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/puzzlement" hreflang="en"><img loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2023/10/23/Puzzlement_1.jpg?itok=sBgKCujB" width="100" height="63" alt="Confused employees building a puzzle." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige/puzzlement"><span>Puzzlement</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2023-10-24T12:00:00Z">October 24, 2023</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> Permit me the opportunity to ramble a little, and then I will pull all my musings together. New York Times Puzzles I enjoy solving puzzles! I start each morning </div> </div> </div> </article> </div> <footer> <div class="link-list"><a href="/web/20231203050446/https://www.nist.gov/blogs/blogrige">View more</a></div> </footer> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="clearfix"> <div class="nist-resource-block "> <div class="nist-resource-block__title-bar"> <div class="nist-resource-block__title"> <div class="nist-resource-block__icon"> </div> <h2> <div class="string">Baldrige Executive Fellows Program</div> </h2> </div> </div> <div class="nist-resource-block__content"> <div class="nist-block"> <div class="text-long"><div class="grid-row grid-gap"> <div class="grid-col"> <p>聽</p> <figure class="align-center nist-image"><img alt="Baldrige Executive Fellows Program showing man pointing to Leadership Development in the Criteria Overview." height="329" loading="lazy" src="/web/20231203050446im_/https://www.nist.gov/sites/default/files/styles/480_x_480_limit/public/images/2022/04/27/fellows-artwork-home.jpg?itok=k5ZhHVDR" typeof="foaf:Image" width="400"/><figcaption class="nist-image__caption"><div class="nist-image__caption-content" data-caption-editable="true"> </div> <div class="nist-image__credit"> <span class="nist-image__credit-label">Credit:</span> sdecoret/Shutterstock </div> </figcaption></figure><p class="text-align-center"><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="ae168616-16e1-4fb7-96b5-e7598a616f98" href="/web/20231203050446/https://www.nist.gov/baldrige/products-services/baldrige-executive-fellows-program" title="Baldrige Executive Fellows Program">Learn More</a></p> </div> <div class="grid-col last"> <hr/><p class="text-align-center">What Executive Fellows Are Saying</p> <h2 class="text-align-center"><em>walk the talk</em></h2> <p class="text-align-center">Jo Ann Jenkins, Chief Executive Officer, AARP Inc.<br/> __________________________________<br/><br/> I was able to establish invaluable connections and garner insights into how other leading organizations are developing and implementing innovative, effective strategies in support of operational excellence and leadership development. A significant insight is that the leadership and senior management must 聽model its organization's mission consistently, with passion and enthusiasm. They must truly "walk the talk"鈥攑articularly during times of change.<br/> 聽</p> <hr/></div> </div></div> </div> </div> </div> </div> <div class="grid-container"> <div class="nist-page__region nist-page__region--content-bottom"> <div class="nist-block nist-block--contact"> <h2 class="nist-block__title">Contacts</h2> <div class="nist-contact"> <ul class="nist-contact__items"> <li class="nist-contact__item"> <div class="nist-contact__name"> Baldrige Customer Service </div> <div> <a href="https://web.archive.org/web/20231203050446/mailto:baldrige@nist.gov ">baldrige@nist.gov </a> </div> <div> (301) 975-2036 </div> <div> NIST/BPEP <br> 100 Bureau Drive, M/S 1020 <br> Gaithersburg, MD 20899-1020 </div> </li> </ul> </div> </div> </div> </div> </section> </div> <div data-elastic-exclude>  <footer class="nist-footer padding-bottom-4"> <div class="grid-container nist-footer__info"> <div class="grid-row"> <div class="tablet:grid-col-6"> <div class="nist-footer__logo"> <a href="/web/20231203050446/https://www.nist.gov/" title="National Institute of Standards and Technology" rel="home"> <img class="nist-footer__logo-img" src="/web/20231203050446im_/https://www.nist.gov/libraries/nist-component-library/dist/img/logo/NIST-Logo-Brand-White.svg" alt="National Institute of Standards and Technology logo" width="300px" height="42px"/> </a> </div> <div class="nist-footer__contact"> <h3 class="nist-footer__contact-heading">HEADQUARTERS</h3> <address> 100 Bureau Drive<br> Gaithersburg, MD 20899<br> <a href="https://web.archive.org/web/20231203050446/tel:301-975-2000">301-975-2000</a> </address> <p> <a href="https://web.archive.org/web/20231203050446/mailto:do-webmaster@nist.gov">Webmaster</a> | <a href="https://web.archive.org/web/20231203050446/https://www.nist.gov/about-nist/contact-us">Contact Us</a> | <a href="https://web.archive.org/web/20231203050446/https://www.nist.gov/visit">Our Other Offices</a> </p> </div> </div> <div class="tablet:grid-col-6"> <div class="nist-footer__social-links"> <a class="nist-social nist-social--twitter-white" href="https://web.archive.org/web/20231203050446/https://twitter.com/NIST"> <span>Twitter</span> </a> <a class="nist-social nist-social--facebook-white" href="https://web.archive.org/web/20231203050446/https://www.facebook.com/NIST"> <span>Facebook</span> </a> <a class="nist-social nist-social--linkedin-white" href="https://web.archive.org/web/20231203050446/https://www.linkedin.com/company/nist"> <span>LinkedIn</span> </a> <a class="nist-social nist-social--instagram-white" href="https://web.archive.org/web/20231203050446/https://www.instagram.com/nist/"> <span>Instagram</span> </a> <a class="nist-social nist-social--youtube-white" href="https://web.archive.org/web/20231203050446/https://www.youtube.com/NIST"> <span>YouTube</span> </a> <a class="nist-social nist-social--giphy-white" href="https://web.archive.org/web/20231203050446/https://giphy.com/nist"> <span>Giphy</span> </a> <a class="nist-social nist-social--rss-white" href="https://web.archive.org/web/20231203050446/https://www.nist.gov/news-events/nist-rss-feeds"> <span>RSS Feed</span> </a> <a class="nist-social nist-social--envelope-white" href="https://web.archive.org/web/20231203050446/https://public.govdelivery.com/accounts/USNIST/subscriber/new"> <span>Mailing List</span> </a> </div> <div class="nist-footer__feedback"> How are we doing? 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