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<div class="page-title"> <h1>Corporate Governance</h1> </div> </div> <div class="text-holder"> <div class="mainpar parsys"><div class="overviewcomponent section"> <div class="text-holder"> <h3> Corporate Governance Statement </h3> <p><p>STB’s Corporate Governance Statement can be found in its Annual Reports. Please click <a href="https://www.stb.gov.sg/content/stb/en/media-centre/corporate-publications.html">here</a> to view.</p> </p> </div> </div> <div class="overviewcomponent section"> <div class="text-holder"> <h3> Data Trust Charter </h3> <p><p>The Data Trust Charter represents our public commitment to secure and responsible data sharing and usage of the data shared with us by Industry Stakeholders joining us for the Singapore Tourism Analytics Network (“Stan”) and the Tourism Information Hub (“TIH”) as our data partners, and the protection of the privacy of personal data in that data sharing and usage. Please click <a href="/content/dam/stb/documents/about-stb/Singapore%20Tourism%20Board%20Data%20Trust%20Charter%20-%20as%20of%2030%20Sep%202024.pdf">here</a> to view.</p> </p> </div> </div> <div class="overviewcomponent section"> <div class="text-holder"> <h3> Whistleblowing Framework </h3> <p><p><b>Purpose & Scope </b></p> <p>The Singapore Tourism Board ("the Board") has put in place a whistleblowing framework, through which anyone may report, without fear of reprisal, concerns that have significant impact on the Board and its operations, locally and overseas. </p> <p>A person may report concerns relating to, but not limited to fraud, conduct unbecoming of a Public Officer or deliberate concealment of malpractices. The Board's whistleblowing policy is intended to: </p> <p>a. Enable and permit the Board to address and take appropriate action as recommended, which could include, but not limited to, disciplining or terminating the employment and/or services of those responsible for the wrongdoing. For cases beyond the Board's jurisdiction, the Board reserves the right to refer them to the appropriate external regulatory authorities.</p> <p>b. Assure the reporting parties that if they raise concerns in good faith, and they reasonably believe these to be true, they will be protected from any possible reprisals. Conversely, persons who do not make reports in good faith, and whose reports are vexatious or malicious, may be subject to disciplinary actions or have the matter referred to the law enforcement agencies. </p> <p>Where the concern is specific to corruption/ bribery, a person should report it to the Police at 999 or CPIB at 1800-376-0000.</p> <p><b>Whistleblowing Mechanism </b></p> <p>Concerns are to be raised in writing to the Board’s Receiving Officer at <a href="mailto:ethics@stb.gov.sg">ethics@stb.gov.sg</a>. The Receiving Officer is responsible for ensuring that the due process to address the concern is duly complied with. </p> <p>As it is important for the Board to have the necessary critical information to effectively evaluate and investigate a concern, the whistle-blower is encouraged to provide the following information: </p> <p>a. 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Take appropriate actions which include assessing the concerns received and recommending the next steps for decision by the Chief Executive or where applicable, the Chairman of the Audit & Risk Committee. </p> <p>If, at the conclusion of an inquiry, the Board determines that the concerns are substantiated and a wrongdoing has occurred, remedial action in commensuration with the severity of the wrongdoing will be taken. </p> <p>The Board reserves the right to refer any concerns or complaints to the appropriate external regulatory authorities. </p> <p><b>Confidentiality & Safeguards </b></p> <p>The identity of the whistle-blower will be protected, kept confidential and made known to only the Receiving Officer, subject to any legal requirements or certain circumstances where the Board may be under obligation to reveal the identity to parties such as lawyers, the police or the investigators, or when the identity of the whistle-blower is required to facilitate appropriate follow-up. </p> <p>The Board will not tolerate any discrimination, retaliation or harassment of anyone raising a genuine concern. 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class="modal" id="myModal" role="dialog" aria-labelledby="exampleModalLabel" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content" style="border:none !important;"> <div class="modal-header"> <h5 id="title" class="modal-title"> About the Organisation </h5> <button type="button" class="close" data-dismiss="modal" aria-label="Close" id="close"> <span class="sgds-icon sgds-icon-cross"></span> </button> </div> <div class="modal-body"> <form> <div id="modalform"> <div class="formcontrol" style="display:none" data-title="About the Organization" id="divq1c"> <h6><label for="q1c">What Industry does your organization fall within?</label></h6> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="i_KEY" > <label for="" class="form-check-label">Arts</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="ii_CORE"> <label for="" class="form-check-label">Attractions</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="iii_CORE"> <label for="" class="form-check-label">Cruise</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="iv_KEY"> <label for="" class="form-check-label">Dining</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="v_KEY"> <label for="" class="form-check-label">Entertainment</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="vi_EO"> <label for="" class="form-check-label">Event Organisers</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="vii_CORE"> <label for="" class="form-check-label">Hotels</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="viii_CORE"> <label for="" class="form-check-label">Meetings, Incentive Travel, Conferences & Exhibitions (MICE)</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="ix_KEY"> <label for="" class="form-check-label">Retail</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="x_EO"> <label for="" class="form-check-label">Sports</label> <!-- <input type="radio" name="q1c" id="q1c" value="x_KEY"> <label for="" class="inline">Sports</label> --> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="xi_IT"> <label for="" class="form-check-label">Technology / IT-related</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="xii_CORE"> <label for="" class="form-check-label">Tourist Guides</label> <input class="form-check-input" type="radio" name="q1c" id="q1c" value="xiii_CORE"> <label for="" class="form-check-label">Travel Agents</label> </div> <div class="formcontrol active" id="divQ2" data-title="About the Project Objective" style="display:none;"> <h6><label for="Q2">What best describes the <b> <u>key</u> </b> intent of the project that your organisation is seeking funding for? </label></h6> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="a" > <label class="form-check-label" for="" class="inline">Organise an event in Singapore.</label> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="b"> <label class="form-check-label">Deploying cruise ships in Singapore and/or developing initiatives that will grow the cruise industry.</label> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="c"> <label class="form-check-label">Enhance tourists' experience and satisfaction through development of tourism products (such as souvenirs and tours) and experiences (including virtual experiences leveraging on technology such as AR/VR).</label> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="d"> <label class="form-check-label">Create or rejuvenate a tourism product (such as standalone infrastructure development or major attraction) to heighten interest in Singapore as a tourist destination.</label> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="e"> <label class="form-check-label">Improve our organisation's and/or staff's capability and/or productivity.</label> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="f"> <label class="form-check-label">Conduct market feasibility study relating to the tourism sector.</label> <input class="form-check-input" type="radio" name="Q2" id="Q2" value="g"> <label class="form-check-label">None of the above.</label> </div> <div class="formcontrol" style="display:none" data-title="About the Organization" id="divq1a"> <h6><label for="q1a">Is your organisation a Singapore-registered legal entity?</label> </h6> <input class="form-check-input" type="radio" name="q1a" id="q1a" value="a"> <label class="form-check-label" >Yes</label> <input class="form-check-input"type="radio" name="q1a" id="q1a" value="b"> <label for="" class="form-check-label" >No</label> </div> <div class="formcontrol" style="display:none" data-title="About the Organization" id="divq1b"> <h6><label for="q1b">Is your organisation an association?</label></h6> <input class="form-check-input" type="radio" name="q1b" id="q1b" value="a" > <label class="form-check-label">Yes, we are a precinct association.</label> <input class="form-check-input" type="radio" name="q1b" id="q1b" value="b"> <label for="" class="form-check-label">Yes, we are an industry association in the core/key tourism industry.</label> <input class="form-check-input" type="radio" name="q1b" id="q1b" value="c"> <label for="" class="form-check-label">Yes, we are an industry association but not in the core/key tourism industry.</label> <input class="form-check-input" type="radio" name="q1b" id="q1b" value="d"> <label for="" class="form-check-label">No</label> <br/> <label for="q1b">Note: Core/key industry includes Attractions, Cruise, Hotels, MICE, Tourist Guides, Travel Agents, Arts, Dining, Entertainment, Retail</label> </div> <div class="formcontrol" id="divQ2A" data-title="About the Project Scope" style="display:none;"> <h6><label for="Q2A">Is the project able to achieve one or more of the following outcome?</h6> <ol style="padding-left: 2rem;" type="i"> <li>Increase no. of sailings to/from Singapore</li> <li>Increase no. of foreign cruise passengers to Singapore through sailings to/from Singapore </li> <li>Increase no. of pre/post nights for cruise passengers sailing to/from Singapore</li> <li>Increase capability of industry players via cruise-specific industry training programmes</li> <li>Strengthen the potential/ attractiveness of cruising in Singapore and/or Southeast Asia</li> </ol> <input class="form-check-input" type="radio" name="Q2A" id="Q2A" value="a" > <label class="form-check-label" for="" class="inline">Yes.</label> <input class="form-check-input" type="radio" name="Q2A" id="Q2A" value="b"> <label class="form-check-label">No.</label> </div> <div class="formcontrol" id="divQ5A" data-title="About the Project Scope" style="display:none;"> <h6><label for="Q2A">Is the project able to achieve one or more of the following?</h6> <ol style="padding-left: 2rem;" type="i"> <li>Improve visitor satisfaction (especially foreign visitors)</li> <li>Increase footfall</li> <li>Increase revenue </li> <li>Significant branding and PR value</li> </ol> <input class="form-check-input" type="radio" name="Q5A" id="Q5A" value="a" > <label class="form-check-label" for="" class="inline">Yes.</label> <input class="form-check-input" type="radio" name="Q5A" id="Q5A" value="b"> <label class="form-check-label">No.</label> </div> <div class="formcontrol" id="divQ5C" data-title="About the Project Scope" style="display:none;"> <h6><label for="Q5C">Is the project able to attract foreign visitors and contribute to foreign visitors' spend?</h6> <input class="form-check-input" type="radio" name="Q5C" id="Q5C" value="a" > <label class="form-check-label" for="" class="inline">Yes.</label> <input class="form-check-input" type="radio" name="Q5C" id="Q5C" value="b"> <label class="form-check-label">No.</label> </div> <div class="formcontrol" id="divQ3A" data-title="About the Target Audience" style="display:none"> <h6><label for="Q3A" class="formlabel">Who will be the main target audience of your project?</label></h6> <input class="form-check-input" type="radio" name="Q3A" id="Q3A" value="a"> <label class="form-check-label">Locals (i.e. Singapore citizens, permanent residents or foreigners residing in Singapore).</label> <input class="form-check-input" type="radio" name="Q3A" id="Q3A" value="b"> <label class="form-check-label">Non-local (i.e. foreign visitors to Singapore) business delegates.</label> <input class="form-check-input" type="radio" name="Q3A" id="Q3A" value="c"> <label class="form-check-label">Non-local (i.e. foreign visitors to Singapore) leisure consumers.</label> </div> <div class="formcontrol" id="divQ4AA" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AA" class="formlabel">Is your project innovative and/or a new event in Singapore with tourism potential?</label></h6> <input class="form-check-input" type="radio" name="Q4AA" id="Q4AA" value="a"> <label class="form-check-label" for="">Yes.</label> <input class="form-check-input" type="radio" name="Q4AA" id="Q4AA" value="b"> <label class="form-check-label" for="">No.</label> </div> <div class="formcontrol" id="divQ4AB" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AB" class="formlabel">What best describes your project?</label></h6> <!-- <input class="form-check-input" type="radio" name="Q4AA" id="Q4AA" value="a" > <label class="form-check-label" for="Q4AB">We want to organise an innovative and/or new event in Singapore, but are unsure of its potential to attract foreign delegates.</label> --> <input class="form-check-input" type="radio" name="Q4AB" id="Q4AB" value="a"> <label class="form-check-label" for="Q4AB">We want to organise and/or bid to organise an association convention in Singapore.</label> <input class="form-check-input" type="radio" name="Q4AB" id="Q4AB" value="b"> <label class="form-check-label" for="Q4AB">We want to organise a trade conference in Singapore.</label> <input class="form-check-input" type="radio" name="Q4AB" id="Q4AB" value="c"> <label class="form-check-label" for="Q4AB" >We want to organise an exhibition in Singapore.</label> <input class="form-check-input" type="radio" name="Q4AB" id="Q4AB" value="d"> <label for="Q4AB" class="form-check-label">We want to hold our corporate activity (e.g. board meeting, incentive trip, etc) in Singapore.</label> <input class="form-check-input" type="radio" name="Q4AB" id="Q4AB" value="e"> <label for="Q4AB" class="form-check-label">None of the above.</label> </div> <div class="formcontrol" id="divQ4AC" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AB">What best describes your project?</label></h6> <input class="form-check-input" type="radio" name="Q4AC" id="Q4AC" value="a"> <label for="" class="form-check-label">We want to organise an innovative and/or new event in Singapore.</label> <!--<input class="form-check-input" type="radio" name="Q4AC" id="Q4AC" value="b"> <label for="" class="form-check-label">We want to organise a new event (with high potential of attracting tourists) in Singapore.</label>--> <!-- <input type="radio" name="Q4AB" id="Q4AB" value="c"> <label for="" class="inline">We want to organise a branded event (with proven track records in Singapore or overseas) in Singapore.</label> --> <input class="form-check-input" type="radio" name="Q4AC" id="Q4AC" value="b"> <label for="" class="form-check-label"> We want to organise an existing event in Singapore. </label> <input class="form-check-input" type="radio" name="Q4AC" id="Q4AC" value="c"> <label for="" class="form-check-label"> None of the above. </label> </div> <div class="formcontrol" id="divQ4AD" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AB">What best describes your project?</label></h6> <input class="form-check-input" type="radio" name="Q4AD" id="Q4AD" value="a"> <label for="" class="form-check-label">We want to organize a new event with some tourism potential in Singapore.</label> <!--<input class="form-check-input" type="radio" name="Q4AC" id="Q4AC" value="b"> <label for="" class="form-check-label">We want to organise a new event (with high potential of attracting tourists) in Singapore.</label>--> <!-- <input type="radio" name="Q4AB" id="Q4AB" value="c"> <label for="" class="inline">We want to organise a branded event (with proven track records in Singapore or overseas) in Singapore.</label> --> <input class="form-check-input" type="radio" name="Q4AD" id="Q4AD" value="b"> <label for="" class="form-check-label"> We want to organize a new event with high tourism potential in Singapore. </label> </div> <div class="formcontrol" id="divQ4AE" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AE">Does the event have proven track records in Singapore or overseas, and/or growth in tourism value such as growing foreign visitorship, and/or enhancement of precinct vibrancy etc? </label></h6> <input class="form-check-input" type="radio" name="Q4AE" id="Q4AE" value="a"> <label for="" class="form-check-label">Yes.</label> <!--<input class="form-check-input" type="radio" name="Q4AC" id="Q4AC" value="b"> <label for="" class="form-check-label">We want to organise a new event (with high potential of attracting tourists) in Singapore.</label>--> <!-- <input type="radio" name="Q4AB" id="Q4AB" value="c"> <label for="" class="inline">We want to organise a branded event (with proven track records in Singapore or overseas) in Singapore.</label> --> <input class="form-check-input" type="radio" name="Q4AE" id="Q4AE" value="b"> <label for="" class="form-check-label"> No. </label> </div> <div class="formcontrol" id="divQ5B" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AE">Does the project have a clear <u>tourism focus</u> (e.g. tourism-related trainings, tourism companies taking on capability development initiatives or technology companies creating technology products and services for the tourism businesses)?</label></h6> <input class="form-check-input" type="radio" name="Q5B" id="Q5B" value="a"> <label for="" class="form-check-label">Yes.</label> <input class="form-check-input" type="radio" name="Q5B" id="Q5B" value="b"> <label for="" class="form-check-label">No.</label> </div> <div class="formcontrol" id="divQ3G" data-title="About the Project Scope" style="display:none"> <h6><label for="Q4AE">What best describes your project?</label></h6> <input class="form-check-input" type="radio" name="Q3G" id="Q3G" value="a"> <label for="" class="form-check-label">We want to upgrade our employees' and/or members' skill sets, and/or build talent(s) for the industry through training.</label> <input class="form-check-input" type="radio" name="Q3G" id="Q3G" value="b"> <label for="" class="form-check-label">We want to improve our productivity and competitiveness through capability development initiatives.</label> <input class="form-check-input" type="radio" name="Q3G" id="Q3G" value="c"> <label for="" class="form-check-label">We want to develop a technology product and/or service to improve the productivity of businesses in the tourism sector.</label> </div> <div class="formcontrol" id="divQ1Cv1" data-title="About the Organization"style="display:none;"> <h6><label for="q1b">What Industry does your organization fall within?</label></h6> <input class="form-check-input" type="radio" name="Q1C" id="Q1C" value="a" > <label class="form-check-label">Core tourism industries: Attractions, Cruise, Hotels, MICE, Tourist Guides, Travel Agents.</label> <input class="form-check-input" type="radio" name="Q1C" id="Q1C" value="b"> <label for="" class="form-check-label">Key tourism Industries: Arts, Dining, Entertainment, Retail.</label> <input class="form-check-input" type="radio" name="Q1C" id="Q1C" value="c"> <label for="" class="form-check-label">Others: e.g. Event Organisers, Sports, Technology/IT-related.</label> </div> <div class="formcontrol" id="divQ1Cv2" data-title="About the Organization"style="display:none;"> <h6><label for="q1b">What Industry does your organization fall within?</label></h6> <input class="form-check-input" type="radio" name="Q1C" id="Q1C" value="a" > <label class="form-check-label">Core tourism industries: Attractions, Cruise, Hotels, MICE, Tourist Guides, Travel Agents.</label> <input class="form-check-input" type="radio" name="Q1C" id="Q1C" value="b"> <label for="" class="form-check-label">Key tourism Industries: Arts, Dining, Entertainment, Retail.</label> <input class="form-check-input" type="radio" name="Q1C" id="Q1C" value="c"> <label for="" class="form-check-label">Others: e.g. Event Organisers*, Sports, Technology/IT-related.</label> <br> <label>*For EOs organizing MICE, pls select option (a). </label> </div> <!--<div class="formcontrol" id="divQ3B" style="display:none;"> <h6><label for="Q3B" class="formlabel">What best describes your project?</label></h6> <input class="form-check-input" type="radio" name="Q3B" id="Q3B" value="a" > <label for="" class="form-check-label">We want to deploy cruise ships to/from Singapore.</label> <input class="form-check-input" type="radio" name="Q3B" id="Q3B" value="b"> <label for="" class="form-check-label">We want to charter cruise sailings from Singapore.</label> <input class="form-check-input" type="radio" name="Q3B" id="Q3B" value="c"> <label for="" class="form-check-label">We want to develop cruise package(s) with pre/post stays in Singapore.</label> </div>--> <div class="formcontrol" id="divQ3C" style="display:none;"> <h6><label for="Q3C" >What best describes your project?</label></h6> <input class="form-check-input" type="radio" name="Q3C" id="Q3C" value="a" > <label for="" class="form-check-label">We want to upgrade our employees' and/or members' skill sets, and/or build talent(s) for the industry through training.</label> <input class="form-check-input" type="radio" name="Q3C" id="Q3C" value="b"> <label for=""class="form-check-label">We want to improve our productivity and competitiveness through capability development initiatives. </label> <input class="form-check-input" type="radio" name="Q3C" id="Q3C" value="c"> <label for="" class="form-check-label">We want to develop a technology product and/or service to improve the productivity of businesses in the tourism sector.</label> </div> <div class="formcontrol" id="divQ3F" data-title="About the Project Scope" style="display:none;"> <h6><label for="Q3F" class="formlabel">What best describes your market feasibility study project?</label></h6> <input class="form-check-input" type="radio" name="Q3F" id="Q3F" value="a" > <label for="" class="form-check-label"> We want to conduct a market study related to cruising from Singapore. </label> <input class="form-check-input" type="radio" name="Q3F" id="Q3F" value="b"> <label for="" class="form-check-label"> We want to conduct a market study on the potential to create / rejuvenate a tourism product (such as standalone infrastructure development) in Singapore. </label> <input class="form-check-input" type="radio" name="Q3F" id="Q3F" value="c"> <label for="" class="form-check-label"> We want to conduct a market study on the potential of holding our business event in Singapore. </label> </div> </div> </form> <form> <div id="matrixparent"> <div id="divfunds" style="display:none;"> <div> <p> Based on your selection, the following STB grant/s may be applicable for your project: </p> <h4> <span style="font-weight: bold" id="ftitle"></span> </h4> <p id="synposis"><!--synopsis here--> </p> <a href="#" target="_blank" id="fdetail">View Page for more details on the Fund</a> <br><br> <p> Please note that projects that have commenced prior to Singapore Tourism Board's offer may not be eligible for grant support. Examples where projects are deemed as having commenced include: </p> <ul style="margin-left: 2rem; list-style: unset"> <li>Applicant has started work on the project e.g. tender has been called.</li> <li>Applicant has made payment(s) to any supplier, vendor or third party.</li> <li>Applicant has signed a contractual agreement with any supplier, vendor or third party.</li> </ul> </div> </div> <div class="form-check-label" id="nofunds" style="display:none;"> <dl> Based on your selection, STB grants may not be applicable for your project. Please click <a href="https://eadviser.gobusiness.gov.sg/govassist/?src=home_quicklinks" target="_blank">here</a> for an overview of the various government assistance. </dl> </div> </div> </form> </div><!--model body--> <div class="modal-footer"> <button type="button" class="btn btn-secondary" id="back" disabled>Back</button> <button type="button" class="btn btn-success" id="next">Next</button> </div> </div><!--model content --> </div><!--model dialog --> </div><!--model --> <div id="modal-backdrop"></div> <script type="text/javascript"> _linkedin_partner_id = "151643"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script><script type="text/javascript"> (function(){var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(); 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