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<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge">  <meta charset="utf-8"> <title>MongoDB Cloud Status - [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored</title> <meta name="description" content="MongoDB Cloud's Status Page - [Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored.">  <meta name="HandheldFriendly" content="True"> <meta name="MobileOptimized" content="320"> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0">  <meta name="issued" content="1732411844">  <meta http-equiv="cleartype" content="on">  <style> @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.mongodb.com'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.mongodb.com#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-e642ffe82005c6208632538a557e7f5dccb835c0303b06f17f55ccf567907241.woff?host=status.mongodb.com') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-0f094da9b301d03292f97db5544142a16f9f2ddf50af91d44753d9310c194c5f.ttf?host=status.mongodb.com') format('truetype'); 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</script> <meta name="twitter:card" content="summary"> <meta name="twitter:site"> <meta name="twitter:creator"> <meta name="robots" content="noindex,nofollow"> <meta property="og:type" content="article"> <meta property="og:url" content="https://status.mongodb.com/incidents/nqhx5ycv1v51"> <meta property="og:image" content="https://dka575ofm4ao0.cloudfront.net/assets/logos/favicon-2b86ed00cfa6258307d4a3d0c482fd733c7973f82de213143b24fc062c540367.png"> <meta property="og:title" content="[Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored"> <meta property="og:description"> </head> <body class="status incident status-none"> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#ffffff; 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} .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#CF4A22; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#e67e22; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#e67e22; 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} .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#FFDD49; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#196EE6; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#196EE6; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#196EE6; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#16CC62; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#16CC62; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#13AA52; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#13AA52; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #89989b; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #89989b; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #89989b; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #89989b; opacity: 1; } </style> <div class="layout-content status status-incident"> <div class="container"> <div class="page-title"> <div class="color-primary incident-name whitespace-pre-wrap impact-maintenance">[Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored</div> <div class="font-largest color-secondary subheader "> Scheduled Maintenance Report for <a class="color-secondary" href="/">MongoDB Cloud</a> </div> </div> <div class="incident-updates-container">   <div class="row update-row"> <div class="update-title span3 font-large"> Completed </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The maintenance scheduled for Nov 23, 2024 has been successfully completed.<br /><br />We are happy to inform you that the MongoDB Support Portal (<a target="_blank" href="https://support.mongodb.com">https://support.mongodb.com</a>) has been fully restored. You can now create, view, and update Support tickets within the MongoDB Support Portal.<br /><br />The MongoDB Support Portal was unavailable on Saturday, November 23, 2024, from 15:49 UTC to 17:53 UTC due to planned maintenance.<br /><br />We appreciate your patience and understanding as we worked to complete the required maintenance.<br /><br />Regards,</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1732380840000"></span>Nov <var data-var='date'>23</var>, <var data-var='year'>2024</var> - <var data-var='time'>16:54</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Update </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The MongoDB Customer Support Portal (<a target="_blank" href="https://support.mongodb.com">https://support.mongodb.com</a>) is currently in Read-Only mode due to planned maintenance.<br /><br />Impact:<br />This maintenance only affects the MongoDB Support Portal. You can still view any exising Cases in the Support Portal, however the Case creation or edit options are currently unavailable. <br /><br />Please note that your MongoDB environment and data are not affected.<br /><br />Current Status: <br />We are actively working to complete the maintenance. Our statuspage will be updated as soon as the maintainance is complete and normal MongoDB Support Portal functionality is restored.<br /><br />Alternative Support Options: <br /><br />Phone: If you require assistance with a critical MongoDB Technical Support issue, please contact us using one of the phone numbers listed here.<br /><br />Chat Support: MongoDB Atlas users can reach out to support through the Chat Support feature available in the Atlas UI.<br /><br />We appreciate your patience and understanding.<br /><br />Regards,<br />The MongoDB Team</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1732380723000"></span>Nov <var data-var='date'>23</var>, <var data-var='year'>2024</var> - <var data-var='time'>16:52</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> In progress </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">The MongoDB Customer Support Portal (<a target="_blank" href="https://support.mongodb.com">https://support.mongodb.com</a>) is currently in Read-Only mode due to planned maintenance.<br /><br />Impact:<br />This maintenance only affects the MongoDB Support Portal. You can still view any exising Cases in the Support Portal, however the Case creation or edit options are currently unavailable. <br /><br />Please note that your MongoDB environment and data are not affected.<br /><br />Current Status: <br />Maintenance is currently underway and is expected to complete by Saturday, November 23, 2024, at 17:49 UTC. Our statuspage will be updated as soon as maintainance is complete and the MongoDB Support Portal functionality is fully restored.<br /><br />Alternative Support Options: <br /><br />Phone: If you require assistance with a critical MongoDB Technical Support issue, please contact us using one of the phone numbers listed below:<br /><br />America:<br />United States: +1 646 201 9247<br /><br /><br />EMEA:<br />France: +33 1 77513208<br />Germany: +49 6977044487<br />Israel: +972 3-376-8802<br />Italy: +39 0294756824<br />South Africa: +27 87 550 8991<br />Spain: +34 931 22 76 36<br />Turkey: +90 850 390 7547<br />UK: +44 808 281 2632<br /><br /><br />APAC:<br />Australia: +61 2 4022 8861<br />China: +86-400-120-9258<br />Hong Kong: +852 3008 3632<br />India: 000-800-100-7387 ((calls originating in India only))<br />Japan: (03) 4510-8310 ((calls originating in Tokyo))<br />Japan: +81 50-3198-9417<br />Singapore: +65 800 321 1470<br />Taiwan: 02 2656 3464((calls originating in Taiwan))<br />Taiwan: +886 2 2656 3464<br /><br />Chat Support: MongoDB Atlas users can reach out to Support through the Chat Support feature available in the Atlas UI.<br /><br />We appreciate your patience and understanding.<br /><br />Regards,<br />The MongoDB Team</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1732377085000"></span>Nov <var data-var='date'>23</var>, <var data-var='year'>2024</var> - <var data-var='time'>15:51</var> UTC </div> </div> </div> <div class="row update-row"> <div class="update-title span3 font-large"> Scheduled </div> <div class="update-container span9"> <div class="update-body font-regular"> <span class="whitespace-pre-wrap">Scheduled Maintenance Notice<br /><br />The MongoDB Customer Support Portal (<a target="_blank" href="https://support.mongodb.com">https://support.mongodb.com</a>) will be undergoing planned maintenance and will be in Read-Only mode during the following period:<br /><br />Planned maintenance Start Time:<br />Saturday, November 23, 2024, at 15:49 UTC<br /><br />Planned maintenance End Time:<br />Saturday, November 23, 2024, at 17:49 UTC<br /><br />Impact:<br />This maintenance will only affect the MongoDB Support Portal. Your MongoDB environment and data will not be affected, and you will still have full access to your clusters.<br /><br />Alternative Support Options:<br />For critical MongoDB Technical Support issues during this maintenance window, please contact us via one of our support phone numbers: Support Contact Numbers (<a target="_blank" href="https://support.mongodb.com/contact">https://support.mongodb.com/contact</a>). MongoDB Atlas users can also reach out to support through the Chat Support available in the Atlas UI.<br /><br />We apologize for any inconvenience and appreciate your understanding.<br /><br />Regards,<br />The MongoDB Team</span> </div> <div class="update-timestamp font-small color-secondary"> Posted <span class="ago" data-datetime-unix="1732018546000"></span>Nov <var data-var='date'>19</var>, <var data-var='year'>2024</var> - <var data-var='time'>12:15</var> UTC </div> </div> </div>  <div class="components-affected font-small color-secondary border-color"> This scheduled maintenance affected: MongoDB Support Portal. </div> </div> <div class="page-footer border-color font-small"> <a href="/"><span style="font-family:arial">←</span> Current Status</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.mongodb.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div> <div class="modal hide fade modal-open-incident-subscribe" id="subscribe-modal-nqhx5ycv1v51" style="display: none" data-js-hook="incident-subscription-modal" role="dialog" aria-labelledby="incident-subscription-dialog-header" aria-describedby="incident-subscription-dialog-description" aria-modal="true"> <form class="modal-content" id="subscribe-form-nqhx5ycv1v51" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="incident_code" id="incident_code" value="nqhx5ycv1v51" autocomplete="off" /> <div class="modal-header"> <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a> <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4> </div> <div class="modal-body"> <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>[Scheduled Maintenance Completed]: MongoDB Support Portal Service Restored</strong> via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever MongoDB Cloud <strong>creates</strong> or <strong>resolves</strong> an incident. </p> <div class="control-group"> <label for="email-nqhx5ycv1v51">VIA EMAIL:</label> <div class="controls"> <input type="text" name="email" id="email-nqhx5ycv1v51" data-js-hook="email" class="full-width" /> </div> </div> <div class="control-group"> <label class="phone-country-code" for=phone-country-nqhx5ycv1v51>VIA SMS:</label> <div class="controls phone-number"> <div class="row"> <div id='phone-number-code-nqhx5ycv1v51' class="phone-country-wrapper"> <select name="phone_country" id="phone-country-nqhx5ycv1v51" data-js-hook="phone-country" class="span6 phone-country-dropdown"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> </div> </div> <label class="sub-label" for="phone-number-nqhx5ycv1v51">Enter mobile number</label> <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number"> <div class="flex-container"> <input type="text" name="phone_number" id="phone-number-nqhx5ycv1v51" data-js-hook="phone-number" /> <input type="hidden" name="incident-code-nqhx5ycv1v51" id="incident-code-nqhx5ycv1v51" value="nqhx5ycv1v51" autocomplete="off" /> <a class="btn-change-number-incident" id="btn-change-number-incident-nqhx5ycv1v51" style="display: none;" data-incident-code="nqhx5ycv1v51" href="#"> Edit number </a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-nqhx5ycv1v51" style="display: none;" data-incident-code="nqhx5ycv1v51" href="#"> Send OTP </a> </div> </div> <div class="sms-atl-error" id='sms-atl-error-nqhx5ycv1v51'></div> <div class="opt-container-section" id='otp-container-incident-nqhx5ycv1v51' style="display:none"> <label class="sub-label" for="otp">Enter the OTP sent</label> <div class="flex-container"> <input name="otp" id='otp-field-nqhx5ycv1v51' type="text" class="prepend" disabled> <a class="resend-otp" id="resend-otp-nqhx5ycv1v51" style="display: none;" data-incident-code="nqhx5ycv1v51" href="#"> Resend OTP </a> <span class="timer-incident" id='timer-incident-nqhx5ycv1v51' style="display:none"> in <span id='countdown-incident-nqhx5ycv1v51'>30</span> seconds</span> </div> <div class="info-row flex-container"> <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon"> <defs> <path d="M2,12 C2,6.47666667 6.47666667,2 12,2 C17.5233333,2 22,6.47666667 22,12 C22,17.5233333 17.5233333,22 12,22 C6.47666667,22 2,17.5233333 2,12 Z M4,12 C4,16.4187638 7.58123617,20 12,20 C16.4187638,20 20,16.4187638 20,12 C20,7.58123617 16.4187638,4 12,4 C7.58123617,4 4,7.58123617 4,12 Z M11,11.0029293 C11,10.4490268 11.4438648,10 12,10 C12.5522847,10 13,10.4378814 13,11.0029293 L13,15.9970707 C13,16.5509732 12.5561352,17 12,17 C11.4477153,17 11,16.5621186 11,15.9970707 L11,11.0029293 Z M12,9 C11.4477153,9 11,8.55228475 11,8 C11,7.44771525 11.4477153,7 12,7 C12.5522847,7 13,7.44771525 13,8 C13,8.55228475 12.5522847,9 12,9 Z" id="path-info"></path> </defs> <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g transform="translate(-702.000000, -945.000000)"> <g id="global/info" transform="translate(700.500000, 943.500000)"> <mask id="mask-info" fill="white"> <use xlink:href="#path-info"></use> </mask> <use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use> <g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd"> <polygon points="0 24 24 24 24 0 0 0"></polygon> </g> </g> </g> </g> </svg> </div> <div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div> </div> </div> </div> </div> <div class="modal-footer incident-subscribe">  <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-nqhx5ycv1v51" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off" /> <div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.mongodb.com/legal/privacy-policy">Privacy Policy</a>, the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </div> </form> </div> <script> $(function () { const phoneNumberInputIncident = $('#phone-number-nqhx5ycv1v51'); const phoneCountrySelect = $('#phone-country-nqhx5ycv1v51'); const errorDiv = $('#sms-atl-error-nqhx5ycv1v51'); const phoneCountryDiv = $('#phone-number-code-nqhx5ycv1v51'); if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = phoneCountrySelect.val(); const isOtpEnabled = phoneCountryDiv.attr('data-otp-enabled') === 'true'; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInputIncident.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInputIncident.prop('readOnly', false); errorDiv.html(''); if(false){ $('#btn-change-number-incident-nqhx5ycv1v51').css('display', 'none'); $('#resend-otp-nqhx5ycv1v51').css('display', 'none'); $('#timer-incident-nqhx5ycv1v51').css('display', 'none'); if(isOtpEnabled){ $('#otp-container-incident-nqhx5ycv1v51').css('display', 'block'); $('#btn-subcriber-send-otp-nqhx5ycv1v51').css('display', 'block'); } else { $('#otp-container-incident-nqhx5ycv1v51').css('display', 'none'); $('#btn-subcriber-send-otp-nqhx5ycv1v51').css('display', 'none'); } } } } phoneCountrySelect.on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdowns = document.querySelectorAll('.phone-country-dropdown'); if (dropdowns.length > 0) { dropdowns.forEach(function(dropdown) { const dropdownId = dropdown.id; const incidentCode = dropdownId.split('-').pop(); const wrapperDiv = $('#phone-number-code-' + incidentCode); function updateOtpEnabledAttribute() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.attr('data-otp-enabled', otpEnabled); } dropdown.addEventListener('change', updateOtpEnabledAttribute); updateOtpEnabledAttribute(); }); } }); var countdownTimers = {}; var phoneNumberInputIncident = $('#phone-number-nqhx5ycv1v51'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-nqhx5ycv1v51').on('ajax:success', function(e, data, status, xhr){ var $form = $(this); var formId = $form.attr('id'); var incidentCode = formId.split('-').pop(); $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); if ( $('#btn-change-number-incident-'+ incidentCode).css('display') !== 'none') { $('#btn-change-number-incident-'+ incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-'+ incidentCode).css('display', 'block'); $('#otp-container-incident-'+ incidentCode).css('display', 'block'); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#otp-field-' + incidentCode).val('').prop('disabled', true); } if(countdownTimers){ clearInterval(countdownTimers[incidentCode]); } }); $('#btn-change-number-incident-nqhx5ycv1v51').on('click', function (e) { var incidentCode = $(this).data('incident-code'); showSendOTP(incidentCode); return false; }); $('#btn-subcriber-send-otp-nqhx5ycv1v51').on('click', function (e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); if (data.type === 'success') { showChangeNumber(incidentCode); } }); }); $('#resend-otp-nqhx5ycv1v51').on('click', function(e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); disableResendIncident(incidentCode); if (data.type === 'success') { var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode ); } }); }); }) function sendOtpRequest(phoneNumber, countryCode, incidentCode, onSuccess) { $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, incident_code: incidentCode, type: 'resend' }, }).done(onSuccess); } function showChangeNumber(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'none'); $('#otp-field-' + incidentCode).val('').prop('disabled', false); $('#phone-number-' + incidentCode).prop('readOnly', true); $('#resend-otp-'+ incidentCode).css('display', 'block'); var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode) } function showSendOTP(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'block'); $('#otp-field-' + incidentCode).val('').prop('disabled', true); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); clearInterval(countdownTimers[incidentCode]); } function startTimerIncident(duration, display, incidentCode){ var timerIncident = duration, seconds; clearInterval(countdownTimers[incidentCode]); countdownTimers[incidentCode] = setInterval(function () { seconds = parseInt(timerIncident % 60, 10); display.text(seconds); $('#timer-incident-'+ incidentCode).css('display', 'block'); if(--timerIncident < 0){ enableResendIncident(incidentCode); clearInterval(countdownTimers[incidentCode]); } }, 1000); disableResendIncident(incidentCode); } function enableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', ''); $('#resend-otp-' + incidentCode).css('pointer-events', ''); $('#timer-incident-'+ incidentCode).css('display', 'none'); } function disableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', 'grey'); $('#resend-otp-' + incidentCode).css('pointer-events', 'none'); } </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); SP.currentPage.registerSubscriptionForm('teams'); }); $(function() { SP.currentPage.registerSubscriptionForm('nqhx5ycv1v51'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> $(function() { // docks custom footer var content = $('.layout-content > .container') , header = $('.custom-header-container') , footer = $('.custom-footer-container') if (!footer.length) { content.addClass('default-spacing'); } else { var screenHeight = $(window).outerHeight() , containerHeight = $('.layout-content > .container').outerHeight(true) || null , headerHeight = $('.custom-header-container').outerHeight(true) || null , footerHeight = $('.custom-footer-container').outerHeight(true) || null; if (screenHeight > containerHeight + footerHeight + headerHeight) { $('.layout-content > .container').css('padding-bottom', screenHeight - containerHeight - footerHeight - headerHeight); } } }); $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); $(function() { var timeDifference = function(previous) { var msPerMinute = 60 * 1000; var msPerHour = msPerMinute * 60; var msPerDay = msPerHour * 24; var msPerMonth = msPerDay * 30; var msPerYear = msPerDay * 365; var now = Date.now(); var elapsedMs = now - previous; var elapsed = Math.round(elapsedMs/msPerMinute); if (elapsed === 0) { return elapsedString(1) + ' minute ago. 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'' : 's'; }; var relative_dates = $('span.ago'); relative_dates.each(function() { var $el = $(this); var time = $el.data("datetime-unix"); $el.html(timeDifference(time)); }) }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); 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