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author"><span class="fn"><span class="author-leading">By</span> <a href="https://synaptica.com/author/ahrenl/" title="Posts by Ahren Lehnert" rel="author">Ahren Lehnert</a></span></span><span class="meta-date date published">November 30, 2020</span><span class="meta-date date updated rich-snippet-hidden">April 25th, 2024</span><span class="meta-category"><a class="knowledge-graphs" href="https://synaptica.com/category/knowledge-graphs/">Knowledge Graphs</a>, <a class="taxonomy" href="https://synaptica.com/category/taxonomy/">Taxonomy</a></span> </div> <div id="single-meta"> <div class="meta-comment-count"> <a href="https://synaptica.com/kmworld-connect-2020-topics-trends/#respond"><i class="icon-default-style steadysets-icon-chat-3"></i> No Comments</a> </div> <div class="nectar-social hover" data-position="right" data-rm-love="1" data-color-override="override"><span class="share-btn"> <i class="icon-default-style steadysets-icon-share"></i> Share</span><div class="nectar-social-inner"></div></div> </div> </div> </div> </div> </div> </div> </div> <div class="container-wrap no-sidebar" data-midnight="dark" data-remove-post-date="0" data-remove-post-author="0" data-remove-post-comment-number="0"> <div class="container main-content"> <div class="row"> <div class="post-area col standard-minimal span_12 col_last" role="main"> <article id="post-5246" class="post-5246 post type-post status-publish format-standard has-post-thumbnail category-knowledge-graphs category-taxonomy tag-governance tag-kmworld tag-machine-learning"> <div class="inner-wrap"> <div class="post-content" data-hide-featured-media="0"> <div class="content-inner"> <div id="fws_67b339a95755a" data-column-margin="default" data-midnight="dark" class="wpb_row vc_row-fluid vc_row" style="padding-top: 0px; padding-bottom: 0px; "><div class="row-bg-wrap" data-bg-animation="none" data-bg-animation-delay="" data-bg-overlay="false"><div class="inner-wrap row-bg-layer" ><div class="row-bg viewport-desktop" style=""></div></div></div><div class="row_col_wrap_12 col span_12 dark left"> <div class="vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone " data-padding-pos="all" data-has-bg-color="false" data-bg-color="" data-bg-opacity="1" data-animation="" data-delay="0" > <div class="vc_column-inner" > <div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <h3><b><span data-contrast="auto">KMWorld Connect</span></b></h3> <p><span data-contrast="auto">The annual KMWorld Conference went virtual this year as </span><a href="https://www.kmworld.com/Conference/2020/Default.aspx" target="_blank" rel="noopener noreferrer"><span data-contrast="none">KMWorld Connect</span></a><span data-contrast="auto"> from November 16</span><span data-contrast="auto">th</span><span data-contrast="auto"> </span><span data-contrast="auto">– 19</span><span data-contrast="auto">th</span><span data-contrast="auto"> with the pre-conference workshops running November 12</span><span data-contrast="auto">th</span><span data-contrast="auto">–</span><span data-contrast="auto">13</span><span data-contrast="auto">th</span><span data-contrast="auto">. </span><span data-contrast="auto">The </span><span data-contrast="auto">co-located</span><span data-contrast="auto"> conferences, </span><a href="https://pheedloop.com/kmwconnect/site/enterprisesearchanddiscovery/" target="_blank" rel="noopener noreferrer"><span data-contrast="none">Enterprise Search & Discovery</span></a><span data-contrast="auto">, </span><a href="https://pheedloop.com/kmwconnect/site/taxonomybootcamp/" target="_blank" rel="noopener noreferrer"><span data-contrast="none">Taxonomy Boot Camp</span></a><span data-contrast="auto">, </span><span data-contrast="auto">and </span><a href="https://pheedloop.com/kmwconnect/site/textanalyticsforum/" target="_blank" rel="noopener noreferrer"><span data-contrast="none">Text Analytics Forum</span></a><span data-contrast="auto"> </span><span data-contrast="auto">were included</span><span data-contrast="auto">, but Office 365 Symposium was cancelled.</span></p> <p><span data-contrast="auto">The </span><span data-contrast="auto">geographically </span><span data-contrast="auto">distributed Synaptica team was “there”</span><span data-contrast="auto"> at the conference</span><span data-contrast="auto"> representing our products, giving presentations, and attending sessions. Distributed ac</span><span data-contrast="auto">ross multiple time zones, the team got up early, stayed up late, and did our best to be present </span><span data-contrast="auto">at</span><span data-contrast="auto"> </span><span data-contrast="auto">the conference based </span><span data-contrast="auto">i</span><span data-contrast="auto">n U.S. Eastern time.</span></p> </div> </div> </div> </div> </div> </div></div> <div id="fws_67b339a958403" data-column-margin="default" data-midnight="dark" class="wpb_row vc_row-fluid vc_row" style="padding-top: 0px; padding-bottom: 0px; "><div class="row-bg-wrap" data-bg-animation="none" data-bg-animation-delay="" data-bg-overlay="false"><div class="inner-wrap row-bg-layer" ><div class="row-bg viewport-desktop" style=""></div></div></div><div class="row_col_wrap_12 col span_12 dark left"> <div class="vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone " data-padding-pos="all" data-has-bg-color="false" data-bg-color="" data-bg-opacity="1" data-animation="" data-delay="0" > <div class="vc_column-inner" > <div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element " > <div class="wpb_wrapper"> <h3><b><span data-contrast="auto">The Virtual World</span></b></h3> <p><span data-contrast="auto">Moving one of the largest knowledge management conferences online is no easy task. We were able to meet via the </span><a href="https://pheedloop.com/" target="_blank" rel="noopener noreferrer"><span data-contrast="none">PheedLoop</span></a><span data-contrast="auto"> platform, allowing us to be present at our virtual vendor booth to chat and answer </span><span data-contrast="auto">attendee </span><span data-contrast="auto">questions and attend sessions f</span><span data-contrast="auto">rom the four conferences. One advantage to attending a virtual conference is the ability to be in multiple locations at the same time. While attendin</span><span data-contrast="auto">g sessions, it was also possible to answer chats and emails as they came through. Likewise, it was possible to see audience questions in real-time during sessions and, as a presenter, prepare to answer these questions at the end of the presentation.</span></p> <p><span data-contrast="auto">Of course, the point of conferences is to meet known colleagues and new people face-to-face, and, despite the ability to chat </span><span data-contrast="auto">and</span><span data-contrast="auto"> share video, </span><span data-contrast="auto">this </span><span data-contrast="auto">was simply not the same in the virtual world. Similarly, the after-conference events which often </span><span data-contrast="auto">spontaneously occur as people form groups to grab dinner and engage in additional discussion were noticeably absent.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></p> <p><span data-contrast="auto">Despite the shortcomings of an online conference, the quality of the content was spectacular as usual. Let’s break down some themes.</span></p> <h3><b><span data-contrast="auto">Knowledge Graphs, Knowledge Graphs, EKGs</span></b></h3> <p><span data-contrast="auto">If you didn’t hear the phrase “knowledge graph” at least once, then you didn’t attend KMWorld. </span><span data-contrast="auto">The new associated acronym is EKG (</span><span data-contrast="auto">enterprise knowledge graph not <span class="TextRun Strikethrough BCX0 SCXW145305143" lang="EN" xml:lang="EN" data-contrast="auto"><span class="NormalTextRun BCX0 SCXW145305143">electrocardiogram</span></span>)</span><span data-contrast="auto">,</span><span data-contrast="auto"> which is certainly appropriate for measuring the excitement around knowledge graphs.</span></p> <p><span data-contrast="auto">We have </span><span data-contrast="auto">discussed our viewpoint on knowledge graphs in our </span><a href="https://www.synaptica.com/blog/" target="_blank" rel="noopener noreferrer"><span data-contrast="none">blogs</span></a><span data-contrast="auto">, </span><span data-contrast="none">webinars</span><span data-contrast="none">,</span><span data-contrast="none"> and workshops</span><span data-contrast="auto">, and, in short, we believe that </span><span data-contrast="auto">a knowledge graph is </span><span data-contrast="auto">an ontology </span><span data-contrast="auto">defining</span><span data-contrast="auto"> the properties and relationships of a scheme</span><span data-contrast="auto">, </span><span data-contrast="auto">the taxonomy values which populate that scheme</span><span data-contrast="auto">, and the connections </span><span data-contrast="auto">to informati</span><span data-contrast="auto">on</span><span data-contrast="auto"> sources</span><span data-contrast="auto">. </span><span data-contrast="auto">Despite some variances in definitions</span><span data-contrast="auto"> at the conference</span><span data-contrast="auto">, knowledge graphs have earned </span><span data-contrast="auto">their place in the discussion for several reasons.</span></p> <p><span data-contrast="auto">First, in my opinion, knowledge graphs are popular across disciplines for the </span><span data-contrast="auto">very simple</span><span data-contrast="auto"> reason that they </span><span data-contrast="auto">are intelligible</span><span data-contrast="auto">. Ever sinc</span><span data-contrast="auto">e the birth of the semantic web, we have been trying to model our world, a world we can make sense of, in the electronic </span><span data-contrast="auto">universe</span><span data-contrast="auto">. The foundational connections in an ontology and their implementation in graph databases as triples (sub</span><span data-contrast="auto">ject, predicate, object) literally mirror the way in which most languages work: subject, verb, object. The connection of these subjects and objects with relationships to define the world</span><span data-contrast="auto"> is appealing to people in knowledge management, who value the relationships between people and people and things, and to those technical folks who must model and reason over this connected graph. We’ve seen this implemented on social media platforms like Fa</span><span data-contrast="auto">cebook and LinkedIn, and it’s </span><span data-contrast="auto">very effective</span><span data-contrast="auto"> because we can understand the reasoning behind it.</span></p> <p><span data-contrast="auto">Second, knowledge graphs are made possible</span><span data-contrast="auto"> and accessible to more enterprises</span><span data-contrast="auto"> by advances in technology, including the ability to define graphs more easily in graph databases (while still being able to retain and access relational databases), </span><span data-contrast="auto">the ability to store and access more content whether behind a firewall or in the public domain, and by changes in the way that we work as employees within the organization and remotely. Simply put, </span><span data-contrast="auto">affordable, scalable </span><span data-contrast="auto">technology can support</span><span data-contrast="auto"> active and workable graph structures.</span></p> <p><span data-contrast="auto">Finally, taxonomies have reached maturity in the industry. What was once an esoteric and obscure activity has gained traction in enterprises and, with this, the need to support more comple</span><span data-contrast="auto">x knowledge organization systems such as ontologies. While certainly not every taxonomist is an </span><span data-contrast="auto">ontolog</span><span data-contrast="auto">ist</span><span data-contrast="auto">, nor does every taxonomy </span><i><span data-contrast="auto">need</span></i><span data-contrast="auto"> to become an ontology, the art and science has advanced and become more commonplace.</span></p> <p><b><span data-contrast="auto">Artificial Intelligence & </span></b><b><span data-contrast="auto">Machine Learning</span></b></p> <p><span data-contrast="auto">The promises of artificial intelligence, or, more specifically, machine learning, have been at the forefront for years now, and this KMWorld was no exception. The difference that I noted this year is how machine learn</span><span data-contrast="auto">ing fit</span><span data-contrast="auto">s</span><span data-contrast="auto"> into and supplement</span><span data-contrast="auto">s</span><span data-contrast="auto"> knowledge management rather than just being a technology which could auto-categorize and serve up content and answers.</span></p> <p><span data-contrast="auto">I think this is an important shift and marks a change from machine learning as back-end and black-box technology to front end and potentially explainable knowledge management support. While KM is really about </span><span data-contrast="auto">people, machine learning has the potential to aid in analyzing and even creating relationships between people and things</span><span data-contrast="auto">;</span><span data-contrast="auto"> specifically, content and knowledge.</span></p> <p><span data-contrast="auto">Machine learning models can be trained to recognize patterns in data, and these patterns, once recognized and isolated, can be interpreted by both machines and people. Pattern recognition and analysis is essential to businesses</span><span data-contrast="auto"> to note trends in the marketplace, future events, and even the behavioral patterns of employees which can lead to a more productive, safer</span><span data-contrast="auto">, and enjoyable workplace.</span></p> <h3><b><span data-contrast="auto">Chaos & Complexity</span></b></h3> <p><span data-contrast="auto">Perhaps unsurprisingly, there was a lot of discussion around chaos and complexity. Some of this was probably indicative of the numerous, chaotic catastro</span><span data-contrast="auto">phes of 2020. Equally as probabl</span><span data-contrast="auto">e</span><span data-contrast="auto"> is the </span><span data-contrast="auto">pertinence to knowledge management of </span><span data-contrast="auto">continued attempts to manage the chaos and complexity of information </span><span data-contrast="auto">through</span><span data-contrast="auto"> model</span><span data-contrast="auto">ing</span><span data-contrast="auto"> in knowledge graphs and </span><span data-contrast="auto">use of machine learning in data</span><span data-contrast="auto"> </span><span data-contrast="auto">analysis</span><span data-contrast="auto">.</span></p> <p><span data-contrast="auto">A common theme was sense-making of complexity. </span><span data-contrast="auto">In a world of ever-growing amounts of data and content, how do we</span><span data-contrast="auto"> make sense of it and find common meaning? </span><span data-contrast="auto">How </span><span data-contrast="auto">do we recognize patterns and make predictions in large, complex systems like the global economy or a global pandemic? What can we do to prevent catastr</span><span data-contrast="auto">ophes or respond to them more quickly in the future?</span><span data-contrast="auto"> In tandem with the explosion of content comes an explosion in meaning and attempts to pin meaning to information in which various contexts may imply various meanings.</span><span data-contrast="auto"> In one context, the meaning is clear; by changing the context, the meaning is torn apart.</span></p> <p><span data-contrast="auto">Chaos and complexity </span><span data-contrast="auto">is</span><span data-contrast="auto"> relevant to knowledge management because information is created with intent, and the context can convey that intent. Knowledge unmoored and out of context can create worse problems than not having the </span><span data-contrast="auto">information at all. Hence, it is up to professionals in the field to attempt to retain context and sense when creating, managing, and presenting information.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></p> <h3><b><span data-contrast="auto">Governance</span></b></h3> <p><span data-contrast="auto">T</span><span data-contrast="auto">he common thread of governance</span><span data-contrast="auto"> is also thematically tied</span><span data-contrast="auto">. While you can’t control the world, you can control the way your content is created and organized. You can control the way taxonomy terms are added to a taxonomy and how the taxonomy is u</span><span data-contrast="auto">sed in consuming systems. You can control, or try to control, SharePoint sprawl. The point is, while the world at large is chaotic and complex, it is possible to institute processes and procedures more locally to</span><span data-contrast="auto"> rein in </span><span data-contrast="auto">what can be controlled.</span></p> <p><span data-contrast="auto">In the controlled vocabulary world, governance is nothing new. </span><span data-contrast="auto">However, as models become more complex and drive more and more consuming applications, including machine learning, it becomes an imperative to control the information presented and data flowing into </span><span data-contrast="auto">those systems. While governance has always been a lynchpin in ensuring content can be categorized and found, there is now more at stake. </span><span data-contrast="auto">R</span><span data-contrast="auto">ecognizing objects in real-time by auto</span><span data-contrast="auto">nomous vehicles, accurately conveying information in the throes of a pandemic, or models used to predict natural disasters all rely</span><span data-contrast="auto"> on clean, well-governed dat</span><span data-contrast="auto">a.</span></p> <p><span data-contrast="auto">While KMWorld has often covered the same topics as the industry has progressed and changed, the real-world context forcing us to attend a virtual-world conference </span><span data-contrast="auto">has brought the intertwined themes discussed above into sharp focus. We look forward to </span><span data-contrast="auto">continue</span><span data-contrast="auto"> working on untangling the threads and weaving a semantic web for </span><span data-contrast="auto">better knowledge management.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></p> </div> </div> </div> </div> </div> </div></div> <div id='jp-relatedposts' class='jp-relatedposts' > <h3 class="jp-relatedposts-headline"><em>Related Posts</em></h3> </div></div> </div> </div> </article> </div> </div> <div class="row"> <div data-post-header-style="default" class="blog_next_prev_buttons vc_row-fluid wpb_row full-width-content standard_section" data-style="fullwidth_next_only" data-midnight="light"> <div class="post-bg-img" style="background-image: url(https://www.synaptica.com/wp-content/uploads/2020/10/martin-sanchez-SL1co_Etck8-unsplash-scaled.jpg);"></div> <div class="col span_12 dark left"> <div class="inner"> <span><i class="next-prev-title">Next Post</i></span><a href="https://synaptica.com/modeling-euclids-elements-book-i-in-rdf-using-graphite/" rel="prev"><h3>Modeling Euclid’s Elements Book I in RDF Using <i>Graphite</i></h3></a> </div> </div> <span class="bg-overlay"></span> <span class="full-link"><a href="https://synaptica.com/modeling-euclids-elements-book-i-in-rdf-using-graphite/" rel="prev">Modeling Euclid’s Elements Book I in RDF Using <i>Graphite</i></a></span> </div> <div id="author-bio" data-midnight="dark" class="full-width-section "> <div class="span_12"> <div id="author-info"> <h3 class="nectar-author-info-title"><span><i>Author</i></span> Ahren Lehnert</h3> <p></p> </div> <a href="https://synaptica.com/author/ahrenl/" data-hover-text-color-override="#fff" data-hover-color-override="false" data-color-override="#000000" class="nectar-button see-through-2 large">More posts by Ahren Lehnert </a> <div class="clear"></div> </div> </div> <div class="comments-section" data-author-bio="true"> <div class="comment-wrap 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