FAQs -- interpack 2026 - packaging trade show

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'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_3" data-link-level="level_4" > Services </a> </li> <li class="level_3"> <a class="entry" title="Stand" href="https://oos.interpack.de/en/stand" target="_blank" onclick="window.open('https://oos.interpack.de/en/stand','win_1732720991', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_3" data-link-level="level_4" > Stand </a> </li> <li class="level_3"> <a class="entry" title="Standconfigurator" href="https://configurator.messe-duesseldorf.de/home/stands/0101" target="_blank" onclick="window.open('https://configurator.messe-duesseldorf.de/home/stands/0101','win_1732720991', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_3" data-link-level="level_4" > Standconfigurator </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li class="vis-nav-lvl-1 level_1 active"> <a class="entry has-children" title="Visit" href="/en/Visit" data-link-active-level="level_1" data-link-level="level_2" > <span> Visit </span> </a> <div class="level_2_wrapper"> <div class="inner-wrap"> <div class="page page--padding"> <ul class="list-unstyled level_2 flush"> <li class="level_2"> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="What to expect" href="/en/Visit/What_to_expect" data-link-active-level="level_2" data-link-level="level_3" > What to expect </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="interpack Relive" href="/en/interpack_Live" data-link-active-level="level_3" data-link-level="level_4" > interpack Relive </a> </li> <li class="level_3"> <a class="entry" title="Exhibitors Index" href="https://www.interpack.com/exhibitors_products" data-link-active-level="level_3" data-link-level="level_4" > Exhibitors Index </a> </li> <li class="level_3"> <a class="entry" title="Facts & Figures" href="/en/Visit/What_to_expect/Facts_Figures" data-link-active-level="level_3" data-link-level="level_4" > Facts & Figures </a> </li> <li class="level_3"> <a class="entry" title="Structural Data interpack 2023" href="/en/Visit/What_to_expect/Structural_Data_interpack_2023" data-link-active-level="level_3" data-link-level="level_4" > Structural Data interpack 2023 </a> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="Preparations" href="/en/Visit/Preparations" data-link-active-level="level_2" data-link-level="level_3" > Preparations </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="Registration & Tickets" href="/en/Visit/Preparations/Registration_Tickets/Tickets_Catalogs" data-link-active-level="level_3" data-link-level="level_4" > Registration & Tickets </a> </li> <li class="level_3"> <a class="entry" title="Trade fair preparations" href="/en/Visit/Preparations/Trade_fair_preparations" data-link-active-level="level_3" data-link-level="level_4" > Trade fair preparations </a> </li> <li class="level_3"> <a class="entry" title="Floor Plan & Site Map" href="/en/Visit/Preparations/Floor_Plan_Site_Map" data-link-active-level="level_3" data-link-level="level_4" > Floor Plan & Site Map </a> </li> <li class="level_3"> <a class="entry" title="Arrival" href="/en/Visit/Preparations/Arrival" data-link-active-level="level_3" data-link-level="level_4" > Arrival </a> </li> <li class="level_3"> <a class="entry" title="MyOrganizer" href="/en/Visit/Preparations/MyOrganizer" data-link-active-level="level_3" data-link-level="level_4" > MyOrganizer </a> </li> <li class="level_3"> <a class="entry" title="International Representatives" href="/en/Visit/Preparations/International_Representatives/Overview" data-link-active-level="level_3" data-link-level="level_4" > International Representatives </a> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="Services" href="/en/Visit/Services" data-link-active-level="level_2" data-link-level="level_3" > Services </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="App" href="/en/Visit/Services/App_1" data-link-active-level="level_3" data-link-level="level_4" > App </a> </li> <li class="level_3"> <a class="entry" title="Restaurants at interpack 2023" href="/cgi-bin/md_interpack/lib/pub/object/downloadfile.cgi/Messe_DUS_Gastro_Guide_Interpack_2023_final_4.pdf?oid=78947&lang=2&ticket=g_u_e_s_t" target="_blank" data-link-active-level="level_3" data-link-level="level_4" > Restaurants at interpack 2023 </a> </li> <li class="level_3"> <a class="entry" title="Service-ABC" href="/en/Visit/Services/Service-ABC" data-link-active-level="level_3" data-link-level="level_4" > Service-ABC </a> </li> <li class="level_3"> <a class="entry" title="Trade Press Stand" href="/en/Visit/Services/Trade_Press_Stand" data-link-active-level="level_3" data-link-level="level_4" > Trade Press Stand </a> </li> <li class="level_3"> <a class="entry" title="interpackman" href="/en/Visit/Services/interpackman" data-link-active-level="level_3" data-link-level="level_4" > interpackman </a> </li> <li class="level_3"> <a class="entry" title="FAQ" href="/en/Visit/Services/FAQ/FAQs_1" data-link-active-level="level_3" data-link-level="level_4" > FAQ </a> </li> <li class="level_3"> <a class="entry" title="interpack Newsletter" href="/en/For_Visitors/Preparation/interpack2020_Info-Mail" data-link-active-level="level_3" data-link-level="level_4" > interpack Newsletter </a> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="interpack Topics" href="/en/Visit/interpack_Topics" data-link-active-level="level_2" data-link-level="level_3" > interpack Topics </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="Sectors of interpack" href="/en/Visit/interpack_Topics/Sectors_of_interpack/Overview" data-link-active-level="level_3" data-link-level="level_4" > Sectors of interpack </a> </li> <li class="level_3"> <a class="entry" title="Hot Topics" href="/en/Visit/interpack_Topics/Hot_Topics/Hot_Topics" data-link-active-level="level_3" data-link-level="level_4" > Hot Topics </a> </li> <li class="level_3"> <a class="entry" title="Specials" href="/en/Visit/Specials/Overview" data-link-active-level="level_3" data-link-level="level_4" > Specials </a> </li> <li class="level_3"> <a class="entry" title="SAVE FOOD" href="https://www.save-food.org/" target="_blank" onclick="window.open('https://www.save-food.org/','win_1732720991', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_3" data-link-level="level_4" > SAVE FOOD </a> </li> <li class="level_3"> <a class="entry" title="interpack alliance" href="https://www.interpackalliance.com/" target="_blank" onclick="window.open('https://www.interpackalliance.com/','win_1732720991', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_3" data-link-level="level_4" > interpack alliance </a> </li> <li class="level_3"> <a class="entry" title="SPOTLIGHT Magazine" href="https://www.interpack.com/Magazin_en" data-link-active-level="level_3" data-link-level="level_4" > SPOTLIGHT Magazine </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </li> <li class="vis-nav-lvl-1 level_1 active"> <a class="entry has-children" title="Exhibitors & Products" href="/en/Exhibitors_Products/All_Exhibitors_Products_interpack/Search_for_Exhibitors" data-link-active-level="level_1" data-link-level="level_2" > <span> Exhibitors & Products </span> </a> <div class="level_2_wrapper"> <div class="inner-wrap"> <div class="page page--padding"> <ul class="list-unstyled level_2 flush"> <li class="level_2"> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="All Exhibitors & Products interpack" href="/en/Exhibitors_Products/All_Exhibitors_Products_interpack/Search_for_Exhibitors" data-link-active-level="level_2" data-link-level="level_3" > All Exhibitors & Products interpack </a> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="Productcategories" href="/en/Exhibitors_Products/Productcategories/Product_categories" data-link-active-level="level_2" data-link-level="level_3" > Productcategories </a> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="Interactive hallplan" href="/floorplan?lang=2&ticket=g_u_e_s_t&oid=84195" target="_blank" onclick="window.open('/floorplan?lang=2&ticket=g_u_e_s_t&oid=84195','_blank', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_2" data-link-level="level_3" > Interactive hallplan </a> </div> </div> </li> </ul> </div> </div> </div> </li> <li class="vis-nav-lvl-1 level_1 active"> <a class="entry has-children" title="Media & News" href="/en/Media_News" data-link-active-level="level_1" data-link-level="level_2" > <span> Media & News </span> </a> <div class="level_2_wrapper"> <div class="inner-wrap"> <div class="page page--padding"> <ul class="list-unstyled level_2 flush"> <li class="level_2"> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="Press" href="/en/Media_News/Press" data-link-active-level="level_2" data-link-level="level_3" > Press </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="Press material" href="/en/Media_News/Press/Press_material" data-link-active-level="level_3" data-link-level="level_4" > Press material </a> </li> <li class="level_3"> <a class="entry" title="Press services" href="/en/Media_News/Press/Press_services" data-link-active-level="level_3" data-link-level="level_4" > Press services </a> </li> <li class="level_3"> <a class="entry" title="Trade Press Stand" href="/en/Media_News/Press/Trade_Press_Stand" data-link-active-level="level_3" data-link-level="level_4" > Trade Press Stand </a> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="News" href="/en/Media_News/News_2" data-link-active-level="level_2" data-link-level="level_3" > News </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="Company News" href="/en/Media_News/News/Company_News/Overview_company_news" data-link-active-level="level_3" data-link-level="level_4" > Company News </a> </li> <li class="level_3"> <a class="entry" title="interpack Newsletter" href="/en/Media_News/News/interpack_Newsletter" data-link-active-level="level_3" data-link-level="level_4" > interpack Newsletter </a> </li> <li class="level_3"> <a class="entry" title="Social Media" href="/en/Media_News/News/Social_Media" data-link-active-level="level_3" data-link-level="level_4" > Social Media </a> </li> <li class="level_3"> <a class="entry" title="Video gallery" href="/en/Media_News/News/Video_gallery" data-link-active-level="level_3" data-link-level="level_4" > Video gallery </a> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry has-children" title="SPOTLIGHT Magazine" href="/en/Media_News/SPOTLIGHT_Magazine" data-link-active-level="level_2" data-link-level="level_3" > SPOTLIGHT Magazine </a> <ul class="list-unstyled level_3 flush"> <li class="level_3"> <a class="entry" title="User industries" href="/en/Media_News/SPOTLIGHT_Magazine/User_industries" data-link-active-level="level_3" data-link-level="level_4" > User industries </a> </li> <li class="level_3"> <a class="entry" title="Digital Technologies" href="https://www.interpack.com/en/Media_News/SPOTLIGHT_Magazine?mcat_id=35277" data-link-active-level="level_3" data-link-level="level_4" > Digital Technologies </a> </li> <li class="level_3"> <a class="entry" title="Global markets & trends" href="/en/Media_News/SPOTLIGHT_Magazine/Global_markets_trends" data-link-active-level="level_3" data-link-level="level_4" > Global markets & trends </a> </li> <li class="level_3"> <a class="entry" title="Circular Economy" href="https://www.interpack.com/en/Media_News/SPOTLIGHT_Magazine?mcat_id=35357" data-link-active-level="level_3" data-link-level="level_4" > Circular Economy </a> </li> <li class="level_3"> <a class="entry" title="Product Safety" href="https://www.interpack.com/en/Media_News/SPOTLIGHT_Magazine?mcat_id=35343" data-link-active-level="level_3" data-link-level="level_4" > Product Safety </a> </li> <li class="level_3"> <a class="entry" title="Resource Management" href="https://www.interpack.com/en/Media_News/SPOTLIGHT_Magazin?mcat_id=35359" data-link-active-level="level_3" data-link-level="level_4" > Resource Management </a> </li> <li class="level_3"> <a class="entry" title="Start-ups & innovators" href="/en/Media_News/SPOTLIGHT_Magazine/Start-ups_innovators" data-link-active-level="level_3" data-link-level="level_4" > Start-ups & innovators </a> </li> <li class="level_3"> <a class="entry" title="Women in Packaging" href="/en/Media_News/SPOTLIGHT_Magazine/Women_in_Packaging" data-link-active-level="level_3" data-link-level="level_4" > Women in Packaging </a> </li> </ul> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="interpack Relive" href="/en/Media_News/interpack_Relive" data-link-active-level="level_2" data-link-level="level_3" > interpack Relive </a> </div> </div> </li> </ul> </div> </div> </div> </li> <li class="vis-nav-lvl-1 level_1 active"> <a class="entry has-children" title="interpack alliance" href="/en/interpack_alliance_1" data-link-active-level="level_1" data-link-level="level_2" > <span> interpack alliance </span> </a> <div class="level_2_wrapper"> <div class="inner-wrap"> <div class="page page--padding"> <ul class="list-unstyled level_2 flush"> <li class="level_2"> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="Food Africa" href="/en/interpack_alliance/Food_Africa" data-link-active-level="level_2" data-link-level="level_3" > Food Africa </a> </div> <div class="mbm"> <a class="entry " title="pacprocess MEA" href="/en/interpack_alliance/pacprocess_MEA" data-link-active-level="level_2" data-link-level="level_3" > pacprocess MEA </a> </div> <div class="mbm"> <a class="entry " title="SAVE FOOD" href="https://www.save-food.org/" target="_blank" onclick="window.open('https://www.save-food.org/','win_1732720991', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_2" data-link-level="level_3" > SAVE FOOD </a> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="PACK PRINT INTERNATIONAL" href="/en/interpack_alliance/PACK_PRINT_INTERNATIONAL" data-link-active-level="level_2" data-link-level="level_3" > PACK PRINT INTERNATIONAL </a> </div> <div class="mbm"> <a class="entry " title="printpack alger" href="/en/interpack_alliance/printpack_alger" data-link-active-level="level_2" data-link-level="level_3" > printpack alger </a> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="PackPrintPlas Philippines" href="/en/interpack_alliance/PackPrintPlas_Philippines" data-link-active-level="level_2" data-link-level="level_3" > PackPrintPlas Philippines </a> </div> <div class="mbm"> <a class="entry " title="swop - Shanghai World of Packaging" href="/en/interpack_alliance/swop_-_Shanghai_World_of_Packaging" data-link-active-level="level_2" data-link-level="level_3" > swop - Shanghai World of Packaging </a> </div> </div> <div class="col-sm-3"> <div class="mbm"> <a class="entry " title="pacprocess" href="/en/interpack_alliance/pacprocess" data-link-active-level="level_2" data-link-level="level_3" > pacprocess </a> </div> <div class="mbm"> <a class="entry " title="components" href="https://www.packaging-components.com/" target="_blank" onclick="window.open('https://www.packaging-components.com/','win_1732720991', 'status=yes,toolbar=yes,location=yes,directory=yes,menubar=yes,scrollbars=yes,resizable=yes');return false;" data-link-active-level="level_2" data-link-level="level_3" > components </a> </div> </div> </li> </ul> </div> </div> </div> </li> </ul> </nav> </div> </div> </div> <div class="breadcrumbs breadcrumbs--empty-no-margin"> <div class="inner-wrap inner-wrap--padding position--relative"> <div class="page"> </div> <div class="advert-col advert-col--bg advert-col--offset-top"> <div id="banner"> <span class="ad_embedded"><a name="werbung" id="werbung"></a>Advertisement</span> <div 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<div class="grid soft--top page " ><div class="dim-chapter dim-chapter-headline grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole "> <h1 class=" kilo weight--light color--brand" > FAQ - Frequently asked questions </h1> </div><div class="dim-chapter dim-chapter-text-media-module grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole "> <div class="media-module "> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> We have compiled the most important questions and answers for you. Nothing suitable? Please contact us if you have any further questions. </div> </div> </div> </div> </div></div> </div> </div>  <div class="content-block content-block--14043107 " > <div class=" inner-wrap inner-wrap--padding "> <div class="grid soft--top page " >  <div class="faq-full-view">  <div class="button-list button-list--items-one-third button-list--cta"><div class="button-list__item"> <a href="#EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon"> <i class="button-list-icon md md-aussteller"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Exhibitors </div> </a> </div> </div> <div class="button-list button-list--items-one-third button-list--cta"><div class="button-list__item"> <a href="#VISITOR" class="button-list-anchor"> <div class="button-list-anchor__icon"> <i class="button-list-icon md md-aussteller"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Visitors </div> </a> </div> </div> <div class="button-list button-list--items-one-third button-list--cta"><div class="button-list__item"> <a href="#PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon"> <i class="button-list-icon md md-aussteller"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Press </div> </a> </div> </div>  <div id="EXHIBITOR" class="content-block"> <div class="inner-wrap inner-wrap--padding"> <div class="grid soft--top page"> <div class="dim-chapter dim-chapter-headline grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gamma color--brand">Exhibitors</h2> </div> <div class="grid__item one-whole"> <div class="button-list button-list--items-one-quarter">  <div class="button-list__item"> <a href="#10101-FAQ-Allgemein-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> General </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Allg Informationen-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> general information </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Aufbau Abbau-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Construction/Dismantling </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Ausstellerprofil Dashboard-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Exhibitor profile dashboard </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Besuchergutscheine-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Visitor vouchers </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Parken-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Parking-Arrival </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Ausweise-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Exhibitor pass </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Online Anmeldung-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Online Application </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Online Order System-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Online Order System </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-OOS Funktionen-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> OOS Features </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Standbau-EXHIBITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Stand construction </div> </a> </div> </div> </div> </div> </div> </div>  <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Allgemein-EXHIBITOR">General</a> </h2> </div> <div class="FAQ-Allgemein">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find my contact person?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Do you have any questions about your trade fair participation or our services? Our trade fair team is here to help. You will find the right contact person <a href="/en/Exhibit/Information/Contact_persons" target="_blank" rel="noopener">here</a>!</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What are the opening hours for exhibitors?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The opening hours for exhibitors can be found <a href="/en/Exhibit/Information/At_a_glance" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What catering options are there on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>We offer a wide range of restaurants, snack bars, bistros, self-service and take-away facilities at our exhibition centre.<br />You can find more information in our <a href="/2340" target="_blank" rel="noopener">Service-ABC</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find an overview of services for exhibitors?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Find out about the comprehensive services available to you for your trade fair presentation.<br />You will find further information in our <a href="/2340" target="_blank" rel="noopener">Service ABC</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I receive an invitation letter for my visa application?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>With regard to entry formalities, we recommend that you contact the German embassy or consulate in your country or your travel agency.</p> <p>With effect from 24 July 2013, the visa offices at the foreign representations of the Federal Republic of Germany have been informed that future applications for a visa to visit a trade fair in Germany will no longer require the presentation of an invitation from the respective trade fair company.</p> <p>Exhibitors are requested to submit an exhibitor authorisation from the respective trade fair company when applying for a visa. In this case, the visa can be issued free of charge. If the exhibitor is not in possession of an exhibitor authorisation, the purpose of the trip must be made plausible in another way; in this case, a visa cannot be issued free of charge.</p> <p>Messe Düsseldorf is represented by 77 partners in 141 nations worldwide. They offer a wide range of trade fair-related services for visitors, exhibitors and the press. You can find more information about our foreign representatives and their contact details on our <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=569&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">website</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Allg Informationen-EXHIBITOR">general information</a> </h2> </div> <div class="FAQ-Allg Informationen">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Is the exhibition centre barrier-free?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Messe Düsseldorf has created a number of service facilities for the disabled so that you can make your visit to the fair pleasant, effective and successful.<br />Further information can be found <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=367&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Aufbau Abbau-EXHIBITOR">Construction/Dismantling</a> </h2> </div> <div class="FAQ-Aufbau Abbau">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find my stand sketch?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find your stand sketch in our <a href="https://standconstruction.messe-duesseldorf.de/" target="_blank" rel="noopener">stand builder portal</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Which delivery address do I have to consider for the delivery of exhibits and materials?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Please inform your forwarding agent, courier or other delivery services of of the <strong>exact delivery adress for your stand:</strong></p> <p><em><strong>Name of Exhibitor</strong></em></p> <p><em><strong> Name of Exhibition </strong></em></p> <p><em><strong>Hall and Stand number </strong></em></p> <p><em><strong>Name of a responsible person on the stand (incl. phone number)</strong></em></p> <p><em><strong> Messe Düsseldorf GmbH </strong></em></p> <p><em><strong>Tor 1/ gate 1 </strong></em></p> <p><em><strong>40474 Düsseldorf </strong></em></p> <p><em><strong>Germany</strong></em></p> <p>The delivery of materials via gate 1 (Tor 1) is possible during the opening hours of the halls.</p> <p>Please note however that some access is normally restricted to one hour and a deposit of €100,00 is normally paid on entrance to the site. For more details please look at the <em>traffic regulations</em> for the specific exhibition.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are assembly and dismantling passes required? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>No, assembly and dismantling certificates are not required.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find information about working on Sundays and holidays and for night work permisson?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find them in the respective Online Order System - OOS (home page) under: Information / Information and Guidelines / <span style="text-decoration: underline;"><strong>Important Information</strong></span></p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I book services for set-up and dismantling?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you require services for setting up and dismantling your exhibition stand, such as a forklift truck, a crane or a container for waste, you can book these in the Online Order System.<br />You will find these in the respective Online Order System - OOS (start page) under the menu item "Services"</p> <a href="https://oos.messe-duesseldorf.com/">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">AWhere can I find information on assembly and disassembly?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You will find the<strong> assembly and dismantling dates</strong> of the respective event via our <strong>stand constructor porta</strong>l.</p> <p>Please select the desired event via section <strong>Trade Fairs and Events</strong> and you will then receive the event-related assembly and dismantling times under<strong> Further information</strong> / Important Deadlines.</p> <p>We would like to point out that in rare cases the set-up and dismantling times may change. To be on the safe side, please always check our stand constructor portal for the latest information. </p> <a href="https://standconstruction.messe-duesseldorf.de/cgi-bin/md_sb/lib/pub/tt.cgi?oid=1768&lang=2&ticket=g_u_e_s_t&_ga=2.12415348.1938720458.1557990934-1621641136.1555492930">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Aufbau Abbau-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find the current traffic regulations for the event?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find these in the stand builder portal. Select the desired event under the heading <strong>Trade Fairs and Events</strong> and you will then receive the event-related set-up and dismantling times as well as information on traffic regulations under <strong>Further information</strong>. </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Ausstellerprofil Dashboard-EXHIBITOR">Exhibitor profile dashboard</a> </h2> </div> <div class="FAQ-Ausstellerprofil Dashboard">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Which services can I use the Dashboard for?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>These services are available to you online here:<br />Exhibitor profile<br />Ticket vouchers<br />Marketing<br />Online Order System (OOS)<br />Exhibitor passes<br />Personalised advertising material<br />Stand construction<br />Scan2Lead</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I transfer the data from the previous event?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Use the "Transfer content" button. Here you can select and then update your profile.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What is the exhibitor profile and where can I find it?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>A well-maintained exhibitor profile increases your reach and improves the findability of your company and your products within the exhibitor and product database.<br />So fill in your exhibitor profile with your relevant information and maintain it right from the start - it will bring more visitors to your stand.</p> <p>You can find your exhibitor profile <a href="/en/Exhibit/Services/Exhibitor_Profile" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Who can help me with further questions about the exhibitor profile/dashboard?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Our Service Centre will be happy to help you:</p> <p>Service hotline: +49 (0)211 4560-400<br />eMail: onlinesupport@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I translate my profile?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Translate your profile into several languages with just one click. Simply use the "Translate profile" button in the top menu bar.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I increase the reach of my profile?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Maintain your profile as fully as possible and present your company to customers BEFORE the trade fair begins. Also take the opportunity to integrate a product and company video. This will increase your reach in the long term.<br />Of course, we also offer additional <a href="/en/Exhibit/Trade_Fair_Presence/Marketing" target="_blank" rel="noopener">marketing packages</a> to increase your reach even further.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find personalised logos and banners?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find the personalised advertising material in your exhibitor dashboard under the menu item "Personalised advertising material".<br />This is what you get from us:<br /><strong>Banners, widgets and trade fair logos for your homepage</strong><br /><strong>Signature banner for your e-mail</strong><br /><strong>Trade fair logo download with hall and stand details for your advertising material</strong><br />This is how you show your contacts: We are where the best meet the best.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What is the Exhibitor Dashboard?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Use your personal exhibitor dashboard to advertise and organise your presence at the event in the best possible way. Among other things, you will find your exhibitor profile, voucher statistics, marketing options and personalised advertising material.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausstellerprofil Dashboard-9">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I upload my press release?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Post your press releases online free of charge in the digital press area via the exhibitor profile. Your product and company news will be published on the trade fair portal and guarantee you the interest of visitors and the media.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Besuchergutscheine-EXHIBITOR">Visitor vouchers</a> </h2> </div> <div class="FAQ-Besuchergutscheine">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Besuchergutscheine-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How are the visitor voucher codes billed?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Billing only takes place for redeemed vouchers/codes (pay per use). You will only be charged for vouchers if they have actually been used for admission to the trade fair. You will not be invoiced for vouchers that have been redeemed but not used for admission. You will receive the invoice after the event.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Besuchergutscheine-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Does Messe Düsseldorf offer a tool for distributing the codes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can use our <a href="/en/Exhibit/Services/Vouchers/Customer_invitation_tool" target="_blank" rel="noopener">customer invitation tool</a> to send your codes to your customers. Your customers can then redeem the voucher codes for a ticket in the ticket shop. All you need is an Excel list of the guests to whom you want to send a voucher code. The best way to do this is to download our template.</p> <p>Alternatively, you can also assign the codes individually by email in the visitor voucher code manager using the envelope next to the code.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Besuchergutscheine-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Who can help me with further questions about visitor voucher codes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you have any questions about ordering, managing or sending codes, you are welcome to contact us on +49 211 4560-400 or by email at onlinesupport@messe-duesseldorf.de</p> <p>If you have any questions or problems with redeeming codes, please contact us on +49 211 4560-7600 or by email at ticket@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Besuchergutscheine-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find more information about the visitor voucher codes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find further information on visitor voucher codes on our <a href="/en/Exhibit/Services/Vouchers/Voucher_codes_-_How_it_works" target="_blank" rel="noopener">website</a>.</p> <p>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Besuchergutscheine-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I order voucher codes for my customers?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can order the visitor voucher codes (visitor day tickets) in the Online Order System / OOS of the respective event.</p> <p>Order path: Exhibition stand / Tickets and passes / Admission vouchers</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Besuchergutscheine-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I manage the voucher codes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Via the <strong><a href="/2380" target="_blank" rel="noopener">Visitor Voucher Code Manager</a> </strong>you have an overview of the codes already redeemed at any time.</p> <p>Statistical key figures on voucher redemptions and admissions can be tracked on a daily basis in the voucher management system.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Parken-EXHIBITOR">Parking-Arrival</a> </h2> </div> <div class="FAQ-Parken">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are there e-charging stations for electric cars?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>As an exhibitor, you can order an individual charging space on the exhibition grounds in the online order system (OOS).<br />You will find the parking cards under the menu item "Stand - Tickets and passes".</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I order car park tickets?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>As an exhibitor, you can order car park tickets in the online order system (OOS).<br />You will find the car park tickets under the menu item "Stand - Tickets and Passes".</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Arrival by car</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p> </p> <p><span style="font-weight: bold; text-decoration: underline;">Our address:</span><br /><br /><span style="font-weight: bold;">For Freight Forwarding Agencies / Stand builders:</span><br />D - 40474 Düsseldorf, Am Staad (=entry Gate 1)<br />D - 40474 Düsseldorf, Arena-Strasse (=entry for halls 8a + 8b)<br /><br /><span style="font-weight: bold;">Administration Center:</span><br />D - 40474 Düsseldorf, Stockumer Kirchstrasse 61<br /><br /><span style="font-weight: bold;">Our coordinates:</span><br />N 51° 16.096<br />E 6° 43630</p> <p> </p> <p>You can find more detailed information on how to get to our fairground with the different means of transport on our <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=561&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">Website</a>.</p> <p>As an exhibitor at our event, you can order parking tickets in the <a href="https://oos.messe-duesseldorf.com/" target="_blank" rel="noopener"><span style="text-decoration: underline;"><strong>online order system</strong></span></a> of the respective event.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Ausweise-EXHIBITOR">Exhibitor pass</a> </h2> </div> <div class="FAQ-Ausweise">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Does Messe Düsseldorf offer a tool for distributing the codes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can use our <a href="/en/Exhibit/Services/Exhibitor_passes/Smart_Distribution_Tool" target="_blank" rel="noopener">smart distribution tool</a> to send your codes to your stand personnel. Each employee receives a personalised exhibitor voucher code by e-mail, which they can redeem in the ticket shop. All you need is an Excel list of the employees to whom you want to send a voucher code. The best way to do this is to download our template.</p> <p>Alternatively, you can also assign the codes individually by email in the Exhibitor Voucher Code Manager using the envelope next to the code.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find more information about the digital exhibitor passes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find more information about the digital exhibitor passes on our <a href="/en/Exhibit/Services/Exhibitor_passes/Exhibitor_Passes" target="_blank" rel="noopener">website</a>. <br />Here you will find an explanatory video and handouts, among other things.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Who can help me with further questions about exhibitor passes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you have any questions about ordering, managing or sending codes, please feel free to contact us on +49 211 4560-400 or by email at voucher@messe-duesseldorf.de</p> <p>If you have any questions or problems with redeeming codes, please contact us on +49 211 4560-7600 or by email at ticket@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I order digital exhibitor passes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The free exhibitor passes are issued automatically and do not need to be ordered.<br />If you would like to order additional exhibitor passes that are subject to a charge, you can order these in the online order system. <br />Please note: If you have ordered more codes than you need, there will be no additional costs, as you will only be charged for the exhibitor passes you have used to gain access.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I create an exhibitor pass?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The following steps are required to redeem exhibitor voucher codes<br />necessary:</p> <p>1) Go to the <a href="/exh-codes-en" target="_blank" rel="noopener">website</a>. </p> <p>2) Enter your exhibitor voucher code. (The prefix EXH does not have to be entered)</p> <p>3) Enter your details in the registration form.</p> <p>4) You will receive an e-mail with a confirmation link.</p> <p>5) After clicking on the confirmation link, you will be redirected to a website with your exhibitor pass, and at the same time you will receive an e-mail with your exhibitor pass.<br />You can download your exhibitor pass at any time under "My orders".</p> <p>6) Go directly to the entrance (turnstiles) on site. You will receive your personalised exhibitor badge when you pass through the turnstile.</p> <p>The exhibitor badges are personalised for you, so you can only redeem one exhibitor badge code per e-mail address/registration.<br />To redeem additional exhibitor badge codes, the persons concerned must register independently with their own name and e-mail address.</p> <p> </p> <p> </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">When will the codes be sent out? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>All codes for digital exhibitor passes will be sent to your main contact person by e-mail approximately two months before the start of the event.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I manage the codes?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You have the option of managing exhibitor voucher codes via the <a href="/2390" target="_blank" rel="noopener">Exhibitor Voucher Code Manager</a>.<br />There you will find<br />- all free and chargeable exhibitor pass codes<br />- the redeemed codes with the names of your employees<br />- Assign and send codes<br />- the option to cancel redeemed codes (if you cancel a free code, you will receive a new one automatically loaded into your voucher code manager within 30-45 minutes)<br />Please note that it is not possible to offset free and chargeable codes. Therefore, please send your free exhibitor voucher codes first.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ausweise-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Is it possible to change the name of the exhibitor pass?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>It is not possible to change names or companies on a created pass. The exhibitor pass must be cancelled online in the Exhibitor Voucher Manager. Your main contact from your company for the trade show can login there.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Online Anmeldung-EXHIBITOR">Online Application</a> </h2> </div> <div class="FAQ-Online Anmeldung">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I register as an exhibitor?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find all the information you need about online registration on our <a href="/2330" target="_blank" rel="noopener">website</a>:<br />- Online registration forms <br />- Documents to download, e.g. conditions of participation<br />- Stand costs calculator. You can quickly see the costs of your stand and how they break down.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I cancel my online application?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Cancellation of online application is possible until admission. In this case, a cancellation fee (in accordance with the Special Conditions of Participation) must be paid. <br />Cancellation must be made in writing by email to online-support@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find the event's product portfolio?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The product portfolio of the event with the corresponding product categories, visitor target groups and structural data can be found <a href="/en/Exhibit/Information/At_a_glance" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find the fees and services?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The participation fees and services can be found on the overview page of the online registration <a href="/2330" target="_blank" rel="noopener">here</a>.</p> <p>Calculate the fees for your stand space easily and conveniently with the <a href="/en/Exhibit/Become_an_exhibitor/Stand_Space_Cost_Calculator" target="_blank" rel="noopener">stand space cost calculator</a>. You can quickly see the costs for your stand and how they are made up. Please note that other services that can be booked for a fee are not included in the stand space calculation (electricity, cleaning, etc.).</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Is online registration binding?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>By completing the online registration you have transmitted your legally binding registration data electronically to Messe Düsseldorf.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Online application for old exhibitors </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you have already participated in a previous event, but not in the last one, please use the online registration for new exhibitors. Our exhibitor service team can still assign a previous participation based on the customer data and the history.</p> <p><u>Path</u>: Exhibitor or Exhibit / Become an exhibitor / <strong>Online Application</strong></p> <p>You will find your customer number and the order number of the previous event - for the use of the personalized registration for former exhibitors - on the admission or an invoice for this event. </p> <p>If you do not have the data please contact us at:</p> <p><em>onlinesupport@messe-duesseldorf.de</em></p> <p>At step 3 of the online registration you have the possibility to create a user account as a new administrator or log in with existing user data. </p> <p> </p> <p> </p> <p style="margin: 0cm; margin-bottom: .0001pt;"> </p> <p> </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Online application for new exhibitors (main exhibitors)</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Are you exhibiting for the first time or have you already participated in an earlier event but not in the last one?</p> <p>Please use the online application for new exhibitors, as the pre-filled online application is only possible if you participated in the last event.</p> <p>The online registration for new exhibitors can be found on the respective event portal under the menu item: Exhibitor or Exhibit / Become an exhibitor / <span style="text-decoration: underline;"><strong>Online application</strong></span></p> <ul> <li>In 5 simple steps you insert your application data.</li> <li>Once completed, your registration will be received immediately by Messe Düsseldorf.</li> <li>You will immediately receive a summary of your data by email.<strong><br /></strong></li> </ul> <p><strong> </strong></p> <p> </p> <p> </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Anmeldung-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Online Application for co-exhibitors / joint stand participants</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>As main exhibitor / joint pavillion organizer you have the possibility to invite co-/joint stand exhibitors via the EAT - Easy Administration Tool in our Online Order System / OOS. After receiving your invitation they can easily register via our online registration.</p> <p>Path to the invitation (OOS):</p> <p>My Account / Stand Management /<strong> Easy Administration Tool - EAT</strong></p> <p>Only when the online shop goes live is the administrator's user account linked to the stand order for participation. Only then can an invitation be made via the EAT in the OOS. If you would like to make invitations in advance, please send us an enquiry to: <em>onlinesupport@messe-duesseldorf.de</em>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Online Order System-EXHIBITOR">Online Order System</a> </h2> </div> <div class="FAQ-Online Order System">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What is the Online Order System (OOS)?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can order trade fair services online in the online order system. From exhibitor passes to temporary staff: We provide you with all services at the right time.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Register & Order: How do I log in to OOS to place orders?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can log in with an existing user account or create an account via<strong> Login</strong> on the OOS homepage. In order to receive the order authorization, the user account must be linked to the stand order of participation via the OOS.</p> <p>Please note that products and services can only be ordered in the OOS after official admission.</p> <a href="https://oos.messe.de/en/login">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Order Start & Order Deadlines: When can I order and where can I find the order deadlines in the OOS?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>For some events, you can order media services via the OOS shortly before admission. All technical and other services can be ordered in the OOS after receipt of admission.</p> <p>The order deadlines can be selected at the top left of the start page of the respective OOS store. All services/products are listed there with the corresponding order deadlines.</p> <p>You can also find the individual order deadlines in the detailed view of each product/service.</p> <p> </p> <a href="www.oos.interpack.com/en/appointmentlist">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">User Management (Invite additional users): How can I invite other users to a stand order?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Additional users can be invited via your OOS user account:</p> <p>My Account / Stand Management / <span style="text-decoration: underline;"><strong>User Management</strong> </span></p> <p>This is where you can invite, for instance, a stand builder or further users to your stand. The invitation only refers to the currently selected stand order. Please remember that any additionally invited users have the same rights as yourself.</p> <p>The event information (Mailing: Newsletter Updates) will be sent exclusively to the admin. Order confirmations are only sent to the respective user. Via the order history, the orders of all users (total overview) for the stand order can be called up.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Order overview: How can I view the order summary in OOS?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The current order summary with status of the respective item can be viewed as follows after registration in the OOS:</p> <p>Home / My Account / Stand Management / <span style="text-decoration: underline;"><strong>View Order Summary</strong> </span></p> <p>The order backlog is grouped by service partner. The first item is the order backlog for services provided by Messe Düsseldorf. Orders can be viewed in the respective article overview. Above the order summary in the OOS (Stand Management/View Order Summary) you will find the button "Print Order", so that you can download your current order stock (as PDF file) and print a complete overview.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Orders of previous event (Rebuy): Can I take orders from the previous event via OOS? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you have a previous contract with orders, the button "Orders of previous event" will appear in the new stand order / in the stand management (Online Order System / OOS). You have now the option to take over orders from the previous event.</p> <p>The overview lists all products that can be purchased in OOS.</p> <p>The product is listed, the quantity from the previous order and the quantity in the current order (if available). If the product is available for purchase, the button for the detail page will appear. If the product is no longer available, a note is displayed.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Password reset: How do I reset my OOS account password?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Please click the Login button the OOS start page. Via the query <strong>"Can't remember your password?"</strong> you can request a link to change your password by e-mail. You will then receive a corresponding link to change, which for data protection reasons is required for 60 minutes is available for a limited time. Please consider, that a password reset function is only possible with an active user account.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Change of contact person: How do I request the modification of the contact person?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Please send changes to your contact person to: <strong>onlinesupport@messe-duesseldorf.de</strong></p> <p><em><strong>The following information is relevant for further processing:</strong></em></p> <p>1. Name of the person responsible so far for data comparison (data protection)</p> <p>2. Reason for change (name change, change of the admin, e-mail change, etc.)</p> <p>3. Complete contact data of the new contact person (surname, first name, telephone number - fax if available - and e-mail)</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Online Order System-9">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Request cancellation: How can I request a cancellation at OOS?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You have the possibility to apply for cancellation at the OOS after your login via:</p> <p> My Account / Stand Management / View Order Summary / Items / List of items / <span style="text-decoration: underline;"><strong>Request for cancellation </strong></span></p> <p>If the '<em>Request for cancellation</em>' button is already inactive, the cancellation must be made by the responsible department / service partner.</p> <p>Please send cancellation requests to: <em>onlinesupport@messe-duesseldorf.de</em></p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-OOS Funktionen-EXHIBITOR">OOS Features</a> </h2> </div> <div class="FAQ-OOS Funktionen">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Order deadline / parking permits: How can I request parking permits if the order deadline has expired or they are already sold out?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>As soon as the order period for parking permits has expired or the parking permits are already sold out, you will no longerbe able to make your request via the Online Order System / OOS. Parking permits can only be requested (in the case of returns due to cancellations) during the set-up period on site from our contact persons (Organisation and Traffic) in the Exhibition Management.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Purchase Order No.: Can I enter an internal purchase order number for each item ordered for the invoice?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>During the ordering process you have the possibility to enter an internal order number for each item for the invoice in the step <strong>Check and Order</strong>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Invoices (Stand rental and prepayment): When and where can I find the pre-payment payment invoice and the stand rental invoice? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You will find the invoice for your stand and for the prepayment deposit for technical and other services for download in your OOS account:</p> <p> </p> <p>You can find them as follows:</p> <p>My Account / Stand Management / <span style="text-decoration: underline;"><strong>Invoices and Documents</strong></span></p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Shopping cart: What function does the shopping cart have in OOS? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The shopping cart is used to store certain products there without having to call them up again before the purchase. Articles in the shopping cart are not completed orders.</p> <p>When ordering articles from the shopping cart, the actual order date is always used on which the orders from the shopping cart were triggered and not the date on which an article was placed in the shopping cart.</p> <p><strong>In addition, Messe Düsseldorf will levy a late fee of 35% on all prices/charges for incoming orders/orders from 21 calendar days prior to the set-up time. <span style="text-decoration: underline;">This also applies to incomplete documents that are still being clarified!</span></strong></p> <p>We kindly ask you to order in good time, as after the order deadline has expired, online ordering via the OOS is no longer possible.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Trade fair media (brand entry): How can you be found in trade fair media using the brand or product name?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>To additionally publish a <strong>trademark or product name</strong> in the official media, you can order a <strong>trademark entry </strong>(chargeable). This will create a direct association between your trademark and your company, while also increasing awareness for your brand. Please use the search function in the Online Order System / OOS "<em>Im looking for</em>" at the top of the page) and enter "<em>trademark entry</em>" to find this option.</p> <p> </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Online Order System (OOS Shop Overview): How do I get an overview of all online order systems?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find them under: https://oos.messe-duesseldorf.com/</p> <a href="https://oos.messe-duesseldorf.com/">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Late booking surcharge: When is the late booking surcharge applied?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>In case of delay, Messe Düsseldorf cannot guarantee handling in due form, and time and/or the services may not be executable anymore.</p> <p>In addition, any orders and changes or modifications received within 21 days of the commencement of build-up will be subject to a 35% surcharge. The same applies for services utilised but not ordered in advance. Services already rendered must be paid in full.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What benefit is included in the runtime disposal fee?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The fee includes the following services:<br />- Provision of a sufficient number of rubbish bags for the duration of the event.<br />- Collection of the rubbish bag provided by the exhibitor at the stand at the end of the event day<br />- Disposal of the above-mentioned rubbish bags<br />- Subsequent delivery of refuse sacks if required.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-OOS Funktionen-9">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Disposal of production waste</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>In cooperation with our disposal partner, Remondis, we will set up decentralised disposal stations/collection points on the exhibition grounds, consisting of 36 cbm large-capacity containers, where the various materials/types of paper from the production of the exhibits can be disposed of by type, depending on the material quality.</p> <p>These disposal stations/collection points are supervised by our waste disposal service personnel, each delivery of materials is documented in terms of quantity and quality, the exhibitor receives a disposal report and can thus fully and transparently track the disposal service provided at the end of the event.</p> <p><strong><u>Handling of the waste disposal service</u>:</strong></p> <p>The exhibitor must organise the transport of his production waste from the exhibit/accumulation point in the exhibition hall to the large-capacity containers provided.</p> <p>Either he transports these paper materials himself, or he commissions (our recommendation) one of our trade fair forwarding agents (Schenker/Kühne und Nagel) to transport the production waste from the exhibits to the large-capacity containers in the outdoor area.</p> <p>To collect the materials/paper materials at the exhibit, the trade fair forwarders can provide the exhibitor with so-called lattice boxes with forklift pockets so that these can be picked up with hand pallet trucks from the exhibition hall and outside with a forklift truck with a special rotating crane device and transported to the disposal stations.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Standbau-EXHIBITOR">Stand construction</a> </h2> </div> <div class="FAQ-Standbau">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Standbau-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Does Messe Düsseldorf offer an all-round package?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>As a Service Alliance partner, you can book individual service modules or benefit from our all-round carefree package.<br />Your central contact at the Service Alliance will take care of the complete coordination and organisation of the various services:<br />Stand construction, rigging, catering, WiFi, digital lead tracking, cross-media advertising and outdoor advertising.</p> <a href="https://www.messe-duesseldorf.de/de/Gel%C3%A4nde_Services/Service_Alliance/Service_Alliance">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Standbau-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What is the Stand Configurator? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The stand configurator is a 3D exhibition stand design program. With the configurator you can easily and quickly plan your exhibition stand (system stands and equipment) according to individual wishes and thus get an overall impression and cost overview for your personal event planning.</p> <p> </p> <p> </p> <a href="http://konfigurator.messe-duesseldorf.de/home">Please click here for further information.</a> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Standbau-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Stand Construction Planning: I do not have my own booth. Where can I get a stand?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can order a stand through our stand construction department. If you are an exhibitor and are planning your stand construction in Germany or abroad, the stand construction configurator is the right place for you, because we at Messe Düsseldorf can handle both national and international stand construction with you, from planning to implementation.The stand construction configurator is expected to be integrated within the online registration from mid-2022. </p> <p>You are welcome to use the stand construction configurator to request a non-binding offer for your individual configuration.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Standbau-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Function: How does the stand configurator work?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Configure your trade fair stand without any obligation in just four steps.</p> <p>Choose between numerous, different stand types and customize your stand type individually to your needs.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Standbau-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Overview of all included services: How do I get an overview of the equipment features of a stand? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Under the respective image you will find the stand designation, the preset dimensions, the Details drop-down button and the base price. Under Details you will find a detailed overview of all included services and the basic equipment.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Standbau-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Contact for inquiries: Who can help me with further questions about the stand construction/configurator?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Messe Düsseldorf Stand Construction</p> <p>Phone: +49 (0) 211 - 4560 - 600</p> <p><a href="mailto:standbau@messe-duesseldorf.de">standbau@messe-duesseldorf.de</a></p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div id="VISITOR" class="content-block"> <div class="inner-wrap inner-wrap--padding"> <div class="grid soft--top page"> <div class="dim-chapter dim-chapter-headline grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gamma color--brand">Visitors</h2> </div> <div class="grid__item one-whole"> <div class="button-list button-list--items-one-quarter">  <div class="button-list__item"> <a href="#10101-FAQ-Allgemein-VISITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> General </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Allg Informationen-VISITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> general information </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Parken-VISITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Parking-Arrival </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Ticketkauf-VISITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> eTicket </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Messevorbereitung-VISITOR" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Exhibition preparation </div> </a> </div> </div> </div> </div> </div> </div>  <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Allgemein-VISITOR">General</a> </h2> </div> <div class="FAQ-Allgemein">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What catering options are there on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>We offer a wide range of restaurants, snack bars, bistros, self-service and take-away facilities at our exhibition centre.<br />You can find more information in our <a href="/2340" target="_blank" rel="noopener">Service-ABC</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Can I bring my own food and drinks in a rucksack?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can bring your own food and drinks in a rucksack. </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find an overview of services for visitors?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find an overview of our services in our <a href="/2340" target="_blank" rel="noopener">Service ABC</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What are the opening hours for visitors?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find the opening hours for visitors <a href="/en/Visit/Preparation/Opening_hours" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Allg Informationen-VISITOR">general information</a> </h2> </div> <div class="FAQ-Allg Informationen">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Is the exhibition centre barrier-free?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Messe Düsseldorf has created a number of service facilities for the disabled so that you can make your visit to the fair pleasant, effective and successful.<br />Further information can be found <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=367&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are dogs allowed on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Generally we advise you not to bring your dog with you to the fairground as tehere are no facilities for animals. But it is not forbidden. Dogs are not permitted at medical trade fairs.</p> <p>In case of bringing a dog, the owner is responsible for the disposal of the waste. Bag dispensers are located at the entrances in the outdoor area, Drinking bowls in front of the outdoor catering area in the indoor area. Assistance dogs (such as guide dogs, hearing dogs, or service dogs for individuals with physical or mental impairments) are, of course, always welcome to accompany their owners.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I receive an invitation letter for my visa application?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Please note that you do NOT need a letter of invitation from the trade fair company to apply for a Schengen visa at the German Embassy/Consulate. This rule has changed since September 2013 and was adopted by the Federal Government.</p> <p>For a person travelling to the fair as a visitor, you should submit the following information:<br />1) Visitor admission eTicket, which can be purchased online.</p> <p>In addition, please contact the German embassy/consulate from which you will apply for the Schengen visa or visit their official website to find out which other documents you also need to submit in person.</p> <p>If you have any further questions regarding your visa matters, it is best to contact our colleagues in your country. Worldwide, 77 partners represent Messe Düsseldorf in 141 nations. They offer a wide range of services for visitors, exhibitors and the press. You can find more information about our foreign representatives and their contact details on our website.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I rent a wheelchair?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Standard wheelchairs (free of charge) and electric wheelchairs (20,-- €) can be rented at our trade fair outpatient clinic for all trade fairs.<br /><br /></p> <p>The wheelchairs can carry a maximum load of 100 kg. Standard wheelchairs and electric wheelchairs are only available in limited numbers.<br /><br />Advance booking is therefore strongly recommended. Below is the link for pre-registration:</p> <p style="margin-bottom: 0px; margin-top: 0px;"> </p> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="direction: ltr; font-size: 10pt; text-decoration: none;">E-Mail: <span style="direction: ltr; font-family: Times New Roman , Times, Serif; font-size: 12pt; text-decoration: none;"> <span style="font-family: Arial ,sans-serif; font-size: 10.0pt;"> <a style="text-decoration: underline;" href="mailto:rollstuhlverleih@messe-duesseldorf.de">rollstuhlverleih@messe-duesseldorf</a></span></span><a style="text-decoration: underline;" href="mailto:rollstuhlverleih@messe-duesseldorf.de">.de</a><br /></span></p> <p><br /> <br />The rental coupons for the electric scooters amounting to 20,- € can be purchased at the fair cash desk and exchanged for an electric wheelchair at the fair ambulance.</p> <p><br />Fair ambulance<br />North Entrance (Hall 7, ground floor)<br />Phone: +49 (0) 211 4560-231<br />E-mail: rollstuhlverleih@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are there cloakrooms on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>During the entire duration of the trade fair, you can leave your clothes and luggage for storage from 1.5 hours before the official start of the trade fair until one hour after the end of the trade fair. The cloakrooms are located at the entrances.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are suitcases/trolleys allowed on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Yes, suitcases/trolleys are permitted on the exhibition grounds.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Parken-VISITOR">Parking-Arrival</a> </h2> </div> <div class="FAQ-Parken">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are there e-charging stations for electric cars?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you are travelling by electric car, you can charge your car in almost all of our car parks during your visit to the trade fair. A total of 19 charging points are available at six locations on our site. The exact locations of the charging stations and the technical details can be found on our <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/object/downloadfile.cgi/Site_plan_charging_stations_final.pdf?oid=4721&amp;lang=2&amp;ticket=g_u_e_s_t&amp;_gl=1%2A13e0800%2A_gcl_au%2ANzk5MDM5NDY3LjE3MDE2ODgwMjk." target="_blank" rel="noopener">site map</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Parking for people with disabilities</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>All visitors with an aG (extraordinarily disabled) or BI (blind accompanied) badge can park free of charge in our car parks P1/P2.<br />You will find disabled parking spaces in Arenastraße near our North Entrance. The badge or the official sign authorising you to park in disabled parking spaces must be visible in the vehicle.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Arrival by car</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-weight: bold; text-decoration: underline;">Our address:</span><br /><span style="font-weight: bold;">For visitors:</span><br />D - 40474 Düsseldorf, Am Staad<br /><span style="font-weight: bold;">Administration Center:</span><br />D - 40474 Düsseldorf, Stockumer Kirchstrasse 61<br /><span style="font-weight: bold;">Our coordinates:</span><br />N 51° 16.096<br />E 6° 43630<br />You can find more detailed information on how to get to our fairground with the different means of transport on our <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=561&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">Website</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I buy a parking ticket?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can conveniently purchase the parking ticket for your car in advance via the <a href="https://messe-parken-duesseldorf.de/en/" target="_blank" rel="noopener">ticket shop</a> of GOLDBECK Parking Services GmbH.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Can I cancel my parking ticket?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Please send your cancellation request to GOLDBECK Parking Services GmbH by email: messe-dus@goldbeck-parking.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Can I buy a parking ticket on site?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Yes, a parking ticket can be purchased on-site (payment by credit card or cash is possible).</p> <p> </p> <p>Additionally, you can conveniently purchase your parking ticket for your car in advance online at the Goldbeck Parking <a href="https://messe-parken-duesseldorf.de/en/" target="_blank" rel="noopener">ticket shop.</a></p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Ticketkauf-VISITOR">eTicket</a> </h2> </div> <div class="FAQ-Ticketkauf">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ticketkauf-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I register?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can register with your e-mail address in the <a href="/2130">ticket shop</a>.<br />If the system asks for a password after you have entered your e-mail address, this e-mail address is already registered with Messe Düsseldorf. Registration is valid for all events organised by Messe Düsseldorf.<br />Please enter your personal password that you chose when you registered or reset your password using the "Forgot your password?" function. function.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ticketkauf-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I buy a ticket?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can buy a ticket for the event online in the <a href="/2130" target="_blank" rel="noopener">ticket shop</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ticketkauf-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find further help on buying tickets?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find further help on our FAQ page in the <a href="/2130" target="_blank" rel="noopener">ticket shop</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ticketkauf-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Why is the ticket shop closed for the fair? Are all the tickets already sold out?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The fair is not sold out. The ticket shop for the event typically opens 2 to 3 months before the start of the event. You can already register in the ticket shop now and you will be informed by email as soon as sales begin.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ticketkauf-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I change the names on my tickets?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <div id="ID_textareavcontrol6C9B9723" class="Text_Standard ix-max-width ix-max-width guid-7A32EF5D234641E7EE1974C3AAAF016E1B58D07E " data-control-type="upTextareaVControl"> <p>Due to the system, we cannot make any changes/adjustments to tickets as well as tickets from redeemed vouchers.</p> <p>Upon request, we can cancel the entire order or parts thereof and refund the refundable amount.</p> <p>Please note that cancellation is only possible up to one day before the fair starts!</p> <p>If redeemed voucher codes are involved, they cannot be used again after cancellation.</p> <p>Please note that each individual visitor requires a separate registration when placing a new order. A ticket can then be purchased or a voucher redeemed under this access.</p> </div> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Ticketkauf-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I cancel my ticket?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can cancel your tickets up to one day before the start of the trade fair by sending an email to ticket@messe-duesseldorf.de. Subsequent cancellation of tickets after the start of the event is no longer possible.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Messevorbereitung-VISITOR">Exhibition preparation</a> </h2> </div> <div class="FAQ-Messevorbereitung">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find an overview of the programme of the stages/forums/congresses?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find an overview of the programme content during the event in our digital <a href="/en/Program" target="_blank" rel="noopener">event database</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What are the focal points of the trade fair?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find the topics and focal points of the event <a href="/en/Visit/What_to_expect" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Which entrances are open and what are the opening hours?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find an overview of the open entrances and the opening times in our <a href="/2110" target="_blank" rel="noopener">facts and figures</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What is MyOrganizer and how can I use it?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p><a href="/en/Visit/Preparations/MyOrganizer" target="_blank" rel="noopener">MyOrganizer</a> is your very own personal area and is ideal for planning your trade fair visit with everything that is important to you.<br /><strong>This is what the free <a href="/en/Visit/Preparations/MyOrganizer" target="_blank" rel="noopener">MyOrganizer</a> does:</strong><br />Whether products, exhibitors, brands, news or events - you can use the star symbol to collect everything that interests you and prepare or follow up your trade fair visit in a targeted manner.<br />Based on the information you have memorised, you will receive personal recommendations. This will help you find important content more quickly and keep you permanently up to date.<br /><strong>Your own notes</strong><br />It is often helpful to make notes on memorised information. In MyOrganizer, you can enrich and manage your information with personal notes. Whether before, during or after the trade fair.<br />To help you plan your trade fair visit better, we offer you an overview of the events you have bookmarked. Whether it's a memorised exhibitor stand event, lecture or stage show - you'll never miss an event again.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Which hotel can you recommend?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Our service partner <a href="/2774" target="_blank" rel="noopener">BCD Travel / Meetings and Events</a> will be happy to advise you.<br />Your advantages:<br />-Large selection of hotels in Düsseldorf and the surrounding area<br />-Attractive travel offers<br />-Advice &amp; booking from the experts at BCD Travel / Meetings &amp; Events<br />-100% secure booking with the official service partner of Messe Düsseldorf</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I contact an exhibitor in advance?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you would like to contact an exhibitor in advance of the event, you can send a contact request via the exhibitor's profile. To do this, click on the button "Exhibitor may contact me". <br />Please note that this function is only available to registered persons.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find a hall or site plan?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can download a site plan as a PDF <a href="/2111" target="_blank" rel="noopener">here</a>.<br />Alternatively, you can use our <a href="/floorplan" target="_blank" rel="noopener">interactive hall plan</a>, which shows you an overview of all halls and exhibitors.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Is there an app for the event?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can download our free app for our events from the Apple AppStore and GooglePlay.<br />The app allows you to optimally prepare your visit to the trade fair - anytime and anywhere:<br />The interactive site and hall plan is the perfect orientation aid on the exhibition grounds. You can jump to the individual halls at the touch of a button, zoom in on individual stands and then see all the exhibitor's information and the products they are offering. All exhibitor and product details in the entire ProWein database can be searched using a full-text search.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Messevorbereitung-9">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find an overview of all exhibitors and products?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find an overview of all exhibitors and products in our <a href="/en/Exhibitors_Products/All_Exhibitors_Products" target="_blank" rel="noopener">digital exhibitor directory</a>. Here you can search for exhibitors and filter by category. <br />You can also download the exhibitor list in various file formats. </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div id="PRESS" class="content-block"> <div class="inner-wrap inner-wrap--padding"> <div class="grid soft--top page"> <div class="dim-chapter dim-chapter-headline grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gamma color--brand">Press</h2> </div> <div class="grid__item one-whole"> <div class="button-list button-list--items-one-quarter">  <div class="button-list__item"> <a href="#10101-FAQ-Allgemein-PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> General </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Allg Informationen-PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> general information </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Parken-PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Parking-Arrival </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Akkreditierung-PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Accreditation </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-Registration-PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Registration </div> </a> </div> <div class="button-list__item"> <a href="#10101-FAQ-ServicesPresse-PRESS" class="button-list-anchor"> <div class="button-list-anchor__icon button-list-anchor__icon--default"> <i class="button-list-icon fa fa-chevron-circle-right"></i> </div> <div class="button-list-anchor__label button-list-anchor__label--no-wrap"> Services Press </div> </a> </div> </div> </div> </div> </div> </div>  <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Allgemein-PRESS">General</a> </h2> </div> <div class="FAQ-Allgemein">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allgemein-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What catering options are there on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>We offer a wide range of restaurants, snack bars, bistros, self-service and take-away facilities at our exhibition centre.<br />You can find more information in our <a href="/2340" target="_blank" rel="noopener">Service-ABC</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Allg Informationen-PRESS">general information</a> </h2> </div> <div class="FAQ-Allg Informationen">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I rent a wheelchair?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Standard wheelchairs (free of charge) and electric wheelchairs (20,-- €) can be rented at our trade fair outpatient clinic for all trade fairs.<br /><br /></p> <p>The wheelchairs can carry a maximum load of 100 kg. Standard wheelchairs and electric wheelchairs are only available in limited numbers.<br /><br />Advance booking is therefore strongly recommended. Below is the link for pre-registration:</p> <p style="margin-bottom: 0px; margin-top: 0px;"> </p> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="direction: ltr; font-size: 10pt; text-decoration: none;">E-Mail: <span style="direction: ltr; font-family: Times New Roman , Times, Serif; font-size: 12pt; text-decoration: none;"> <span style="font-family: Arial ,sans-serif; font-size: 10.0pt;"> <a style="text-decoration: underline;" href="mailto:rollstuhlverleih@messe-duesseldorf.de">rollstuhlverleih@messe-duesseldorf</a></span></span><a style="text-decoration: underline;" href="mailto:rollstuhlverleih@messe-duesseldorf.de">.de</a><br /></span></p> <p><br /> <br />The rental coupons for the electric scooters amounting to 20,- € can be purchased at the fair cash desk and exchanged for an electric wheelchair at the fair ambulance.</p> <p><br />Fair ambulance<br />North Entrance (Hall 7, ground floor)<br />Phone: +49 (0) 211 4560-231<br />E-mail: rollstuhlverleih@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Is the exhibition centre barrier-free?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Messe Düsseldorf has created a number of service facilities for the disabled so that you can make your visit to the fair pleasant, effective and successful.<br />Further information can be found <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=367&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Allg Informationen-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are there cloakrooms on the exhibition grounds?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>During the entire duration of the trade fair, you can leave your clothes and luggage for storage from 1.5 hours before the official start of the trade fair until one hour after the end of the trade fair. The cloakrooms are located at the entrances.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Parken-PRESS">Parking-Arrival</a> </h2> </div> <div class="FAQ-Parken">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Arrival by car</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p style="margin-bottom: 0px; margin-top: 0px;"><span style="font-weight: bold; text-decoration: underline;">Our address:</span><br /><span style="font-weight: bold;">For visitors:</span><br />D - 40474 Düsseldorf, Am Staad<br /><span style="font-weight: bold;">Administration Center:</span><br />D - 40474 Düsseldorf, Stockumer Kirchstrasse 61<br /><span style="font-weight: bold;">Our coordinates:</span><br />N 51° 16.096<br />E 6° 43630<br />You can find more detailed information on how to get to our fairground with the different means of transport on our <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/tt.cgi?oid=561&amp;lang=2&amp;ticket=g_u_e_s_t" target="_blank" rel="noopener">Website</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Are there e-charging stations for electric cars?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If you are travelling by electric car, you can charge your car in almost all of our car parks during your visit to the trade fair. A total of 19 charging points are available at six locations on our site. The exact locations of the charging stations and the technical details can be found on our <a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/object/downloadfile.cgi/Site_plan_charging_stations_final.pdf?oid=4721&amp;lang=2&amp;ticket=g_u_e_s_t&amp;_gl=1%2A13e0800%2A_gcl_au%2ANzk5MDM5NDY3LjE3MDE2ODgwMjk." target="_blank" rel="noopener">site map</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Parken-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I get my parking permit?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You do not need a separate parking permit for the duration of the trade fairs. You can park free of charge in car park P4 on Stockumer Kirchstraße, right next to the trade fair administration.<br />Please understand that we cannot guarantee that there will always be sufficient parking spaces available in the P4 car park. If necessary, you will be redirected to an alternative car park.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Akkreditierung-PRESS">Accreditation</a> </h2> </div> <div class="FAQ-Akkreditierung">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What services does the Press Center offer?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>During the events, the press center is at your side with comprehensive services such as workstations, technical facilities such as free WiFi, PCs, telephone, fax or printers and copiers. Location and opening hours can be found on the website of the respective event.</p> <p>Checkrooms and lockers (against a 10 euro deposit) are also available free of charge. Of course, you can also obtain press information, photo material and - for a small fee - food and drinks there. Please note that you can only access the Press Center if you have already received your press accreditation!</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I accredit myself?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Press accreditation is possible via the respective <a href="/2650" target="_blank" rel="noopener">trade show portals</a>. You will receive your press ticket as a PDF document for immediate printing or for mobile use on your cell phone. The press ticket is accepted at all open entrances and is valid for the entire duration of the trade show. Pockets for the press ticket, lanyards and the trade fair catalog are available at the Press Center in the trade fair administration. Please understand that all non-editors, such as marketing or advertising managers, are excluded from receiving a press ticket.You can find out under which conditions you can legitimize yourself as a media representative in our accreditation guidelines.</p> <p> </p> <ul> <li><a href="https://www.messe-duesseldorf.de/cgi-bin/md_home/lib/pub/object/downloadfile.cgi/Accreditation_guidelines.pdf?oid=231&amp;lang=1&amp;ticket=g_u_e_s_t">Accreditation Guidelines</a></li> <li><a href="https://www.messe-duesseldorf.com/cgi-bin/md_home/lib/pub/object/downloadfile.cgi/Akkredrichtlinien_Blogger_YouTuber_Instagrammer_EN.pdf?oid=1815&amp;lang=2&amp;ticket=g_u_e_s_t">Accreditation Guidelines - Blogger</a></li> </ul> <p> </p> <p> </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find further help on accreditation?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Our <a href="/en/Media_News/Press/Press_Services" target="_blank" rel="noopener">press team</a> provides you with press releases, specialist articles, radio or TV reports and is available to you as a contact partner.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">I would like to attend a conference as part of the trade fair. Is separate registration or accreditation necessary?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The press ticket also entitles journalists to attend the conference program or a congress. Please wear your press badge clearly visible at the event. However, the number of participants in the conference rooms is limited. The press ticket therefore does not entitle you to general access to a conference room. Please also note the possibility of streaming program elements, the forums integrated into the event and accompanying conference online.</p> <p> </p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I get my press ticket?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>After successful accreditation, you will receive an email with a link to the ticket shop. Here you can add your free press ticket to your shopping basket and complete your order. You will then receive an email with the press ticket as a PDF attachment to print out.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">I can't register because the system asks for a password.</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>If the system asks for a password after you have entered your email address, this email address is already registered with Messe Düsseldorf. A registration is valid for all events organised by Messe Düsseldorf.<br />Please enter your personal password that you chose when you registered or reset your password using the "Forgot your password?" function.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Akkreditierung-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Can journalists get accredited on site? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can also obtain accreditation on site.<br />There may be waiting times for on-site accreditation, so please allow for this when you visit the trade fair.<br /><strong>Accreditation points on site:</strong><br />In the Press Centre of the exhibition tower<br />The press ticket is accepted at all open entrances and is valid for the entire duration of the trade fair. Pockets for the press ticket, lanyards and the trade fair catalogue are available at all accreditation points mentioned.<br />We ask for your understanding that all non-editors, such as marketing or advertising managers, are excluded from receiving a press ticket.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-Registration-PRESS">Registration</a> </h2> </div> <div class="FAQ-Registration">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-Registration-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How can I change my data with which I am accredited or registered with you?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can update your data in the Press registration area on the respective trade fair section under <strong>register/ change personal data</strong>.<br />It is not possible to change names. Please contact us by email at privacy@messe-duesseldorf.de for a name change.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <h2 class="gammaweight--light color--brand"> <a name="10101-FAQ-ServicesPresse-PRESS">Services Press</a> </h2> </div> <div class="FAQ-ServicesPresse">  <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-1">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where is the press center located and when is it open?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Please find the opening hours and the current location of the press centre on the respective <a href="/en/Media_News/Press/Press_Services/" target="_blank" rel="noopener">trade fair portal</a> of the event.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-2">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What services are offered in the Press Centre?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Quiet PC workstations with printers, free Wi-Fi and other information and services are available on site.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-3">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I find out about press conference dates?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>During the trade show, an overview of the press dates announced to us by exhibitors is available via the Online Press Service.</p> <p>Press dates are also displayed daily on information boards in the Press Center.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-4">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What are the focal points of the trade fair?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The topics and focal points of the event can be found <a href="/en/Visit/What_to_expect" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-5">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find an overview of all exhibitors and products?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find an overview of all exhibitors and products in our <a href="/en/Exhibitors_Products/All_Exhibitors_Products" target="_blank" rel="noopener">digital exhibitor directory</a>. Here you can search for exhibitors and filter by category. <br />You can also download the exhibitor list in various file formats.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-6">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">I'm coming with a camera crew - who can I contact? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Our press team for radio and TV, Michael Vellen and Linda Richert, will be happy to assist you.</p> <p> </p> <p><strong>Contact:</strong> <br />Michael Vellen <br />Phone: +49 (0) 211 4560-990, <br />vellenm@messe-duesseldorf.de</p> <p> </p> <p>Linda Richert</p> <p>Tel.: +49 (0)211 4560-221, <br />richertl@messe-duesseldorf.de</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-7">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find a hall or site plan?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can download a floor plan as a PDF <a href="/en/Visit/Preparations/Hall_and_Site_Plans" target="_blank" rel="noopener">here</a>.<br />Alternatively, you can use our <a href="/floorplan" target="_blank" rel="noopener">interactive hall plan</a>, which shows you an overview of all halls and exhibitors.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-8">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">How do I stay up to date? </h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Subscribe to our press distribution list so that you will no longer miss any press releases. You can find the press distribution list in our <a href="/en/Media_News/Press" target="_blank" rel="noopener">press area</a></p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-9">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find press material for my coverage?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>Press releases, background articles, sound bites, press photos, logos and banners - we support you with extensive materials for your coverage.</p> <p>Click <a href="/en/Media_News/Press" target="_blank" rel="noopener">here</a> for press material!</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-10">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">Where can I find exhibitors' press releases?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>You can find the exhibitors' published press releases <a href="/en/Media_News/News/Company_News" target="_blank" rel="noopener">here</a>.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>    <div dim-toggle-element="" data-toggle-chapter-template="true" class="toggle-element toggle-element--faq-{_serial} ng-scope ng-isolate-scope FAQ-ServicesPresse-11">  <div class="toggle-element__trigger grid ng-scope" ng-click="hasContent && toggle()" ng-class="{ 'cursor-auto': !hasContent}"> <div class="trigger-media grid__item eleven-twelfths"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <h3 class="epsilon media-module__head">What is MyOrganizer and how can I use it?</h3> </div> </div> </div> </div> <div class="trigger-icon grid__item one-twelfth no-print ng-scope" ng-if="hasContent"> <i class="fa fa-chevron-right" ng-class="{'fa-chevron-right' : !isContentActive, 'fa-chevron-down' : isContentActive}"></i> </div> </div>   <div class="toggle-element__content must-print ng-scope ng-hide" ng-show="isContentActive"> <div class="grid"> <div class="grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole"> <div class="media-module"> <div class="media"> <div class="media__body"> <div class="media__body__txt media__body__txt--link-icons"> <p>The <a href="/en/Visit/Preparations/MyOrganizer" target="_blank" rel="noopener">MyOrganizer </a>is your very own personal area and is ideal for planning your trade fair visit with everything that is important to you.<br /><strong>This is what the free MyOrganizer does:</strong><br />Whether products, exhibitors, brands, news or events - you can use the star symbol to collect everything that interests you and prepare or follow up your trade fair visit in a targeted manner.<br />Based on the information you have memorised, you will receive personal recommendations. This will help you find important content more quickly and keep you permanently up to date.<br /><strong>Your own notes</strong><br />It is often helpful to make notes on memorised information. In MyOrganizer, you can enrich and manage your information with personal notes. Whether before, during or after the trade fair.<br />To help you plan your trade fair visit better, we offer you an overview of the events you have bookmarked. Whether it's a memorised exhibitor stand event, lecture or stage show - you'll never miss an event again.</p> </div> </div> </div> </div> </div> <div class="grid__item no-print"> <span class="toggle-element__close float--right" ng-click="toggle()"> <i class="fa fa-close color--darker"></i> </span> </div> </div> </div>  </div>  </div> </div> </div> </div> </div>  </div>  <div id="contact" class="content-block content-block--14043111 " > <div class=" inner-wrap inner-wrap--padding "> <div class="grid soft--top page " ><div class="dim-chapter dim-chapter-headline grid__item palm-one-whole lap-one-whole desk-one-whole desk-wide-one-whole "> <h2 class=" kilo weight--light color--brand" > Contact </h2> </div><style type="text/css"> .media-module.media-module--custom-14043121 { background-color: #f8f8f8; } </style><div class="dim-chapter dim-chapter-text-media-module grid__item palm-one-whole lap-one-whole desk-one-third desk-wide-one-third "> <div class="media-module media-module--padding media-module--custom-14043121 bg-col--very-light "> <div class="media"> <div class="media__body"> <h2 class="gamma media__body__head-sub">Support for exhibitors</h2> <div class="media__body__txt media__body__txt--link-icons"> <strong>Phone: +49 211 4560-400</strong> </div> <div class="media__body__link"> <a href="mailto:onlinesupport@messe-duesseldorf.de" class="media-module-textlink "> Send us an email </a> </div> <ul class="media__body__link-list"> <li > <a href="/en/Contact" class="media-module-textlink" >Use our contact form</a> </li> <li > <a href="/en/Exhibit/Information/Contact_persons" class="media-module-textlink" >Contact persons for exhibitors</a> </li> </ul> </div> </div> </div> </div><style type="text/css"> .media-module.media-module--custom-14043123 { background-color: #f8f8f8; } </style><div class="dim-chapter dim-chapter-text-media-module grid__item palm-one-whole lap-one-whole desk-one-third desk-wide-one-third "> <div class="media-module media-module--padding media-module--custom-14043123 bg-col--very-light "> <div class="media"> <div class="media__body"> <h2 class="gamma media__body__head-sub">Support for visitors</h2> <div class="media__body__txt media__body__txt--link-icons"> <strong>Phone: +49 211 4560-7600</strong> </div> <div class="media__body__link"> <a href="mailto:info@messe-duesseldorf.de" class="media-module-textlink "> Send us an email </a> </div> <ul class="media__body__link-list"> <li > <a href="/en/Contact" class="media-module-textlink" >Use our contact form</a> </li> </ul> </div> </div> </div> </div><style type="text/css"> .media-module.media-module--custom-14043125 { background-color: #f8f8f8; } </style><div class="dim-chapter dim-chapter-text-media-module grid__item palm-one-whole lap-one-whole desk-one-third desk-wide-one-third "> <div class="media-module media-module--padding media-module--custom-14043125 bg-col--very-light "> <div class="media"> <div class="media__body"> <h2 class="gamma media__body__head-sub">Support for journalists</h2> <div class="media__body__txt media__body__txt--link-icons"> <strong>Phone: +49 211 4560-01</strong> </div> <div class="media__body__link"> <a href="/en/Media_News/Press/Press_services/Press_team" class="media-module-textlink "> Send us an email </a> </div> <ul class="media__body__link-list"> <li > <a href="mailto:presseakkreditierung@messe-duesseldorf.de" class="media-module-textlink" >Send us an email</a> </li> </ul> </div> </div> </div> </div></div> </div> </div>  <a href="#" id="return-to-top" class="return-to-top"> <i class="fa fa-chevron-up fa-lg fa-inverse"></i> </a>  <footer class="md-footer md-footer--primary"> <div class="inner-wrap inner-wrap--padding"> <div class="page"> <div class="md-footer__wrapper"> <div class="md-footer__row md-footer__row--brand"> <a href="https://www.interpack.com"> <img src="" alt=""> </a> </div> <div class="md-footer__row md-footer__links-row md-footer--is-hidden-on-lap-and-up"> <div class="md-footer__title"> Follow us on </div> 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