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href="/s/media/2023/04/Ookla_Case_Study_How_Vodafone_Qatar_Became_the_Worlds_Fastest_Mobile_Network_Operator_in_2022.pdf"> <svg class="svg-icon "><use href="#ic_downloadfile"/></svg> Download PDF </a> </div> </div> </div> </div> </div> </div> <div class="wp-block-group" data-pagefind-body> <div class="wp-block-group__inner-container"> <div class="wp-block-columns"> <div class="wp-block-column"> <div class="wp-block-group hero-resource hero-resource-full"> <div class="wp-block-group__inner-container"> <div class="wp-block-cover has-background-dim has-background-dim-50"><img loading="lazy" data-object-fit="cover" class="wp-block-cover__image-background" src="/s/media/2023/04/pdf-header-blank-1200x330.png"><div class="wp-block-cover__inner-container"> <p class="resource-type">Case Study</p> <h1>How Vodafone Qatar Became the World’s Fastest Mobile Network Operator in 2022</h1></div> </div> </div> </div> </div> </div> <div class="wp-block-columns"> <div class="wp-block-column column-casestudy-sidebar" style="flex-basis:33.33%"><div class="resource-field-logo"> <img loading="lazy" class="field-logo" src="/s/media/2023/04/Vodafone_2017_logo.svg-720x191.jpg"> </div><div class="resource-field-quote"><div class="resource-field-quote-text"> <p><span style="font-weight: 400;">“We are honored to receive the ultimate accolade of being named the World’s Fastest Mobile Network by Ookla. By powering our advertisement campaigns with this verified award from Ookla, we have been able to showcase our persistent pursuit of excellence and commitment to our customers worldwide.”</span></p> </div><div class="resource-field-quote-name"> Ramy Boctor </div><div class="resource-field-quote-title"> Chief Technology Officer at Vodafone Qatar </div></div><div class="resource-field-sidebar"> <h2>Benefits</h2> <ul> <li>Identified critical areas for improvement to network capacity, performance, and coverage</li> <li>Provided network coverage across multiple stadiums where over 15 million calls were made and over 1,188 TB of data were consumed</li> <li>Delivered service to over one million active roamers, and over 400,000 Fan SIM card users during the live sporting event</li> <li>Increased median download speed by 106% and upload speed by 10% on modern chipsets, between between Q3-Q4 2021 and Q3-Q4 2022</li> </ul> </div></div> <div class="wp-block-column" style="flex-basis:66.67%"> <div class="resource-field-description"> <p>Download the full PDF of this case study in <a href="/s/media/2023/06/Ookla_Case_Study_How_Vodafone_Qatar_Became_the_Worlds_Fastest_Mobile_Network_Operator_in_2022_Arabic.pdf" target="_blank" rel="noopener">Arabic</a>.</p> <p>When Qatar was selected to host one of the world’s largest sporting events, preparations began to ensure that the country was ready to provide reliable connectivity to the millions of incoming fans and visitors from around the world. Recognizing this event as an opportunity to invest in Qatar’s digital economy, Vodafone Qatar delivered effectively on its intent to provide seamless connectivity for their customers, developing strategic plans to rapidly scale their networks and deliver fast service throughout the country, in alignment with the support and efforts of the government of Qatar. As a result of their significant network improvements and unrivaled network performance, Vodafone Qatar was awarded the Speedtest Award for the World’s Fastest Mobile Network in 2022.</p> <h2><strong>Situation</strong></h2> <p>As the major sporting event brought all eyes on Qatar, Vodafone Qatar was determined to showcase their capabilities and advancements to a global audience. Along with improving their customers’ experience, the operator wanted to contribute towards Qatar’s national initiatives for digital transformation and economic development. Throughout the various stages of this rollout, Vodafone Qatar monitored progress with Ookla’s solutions for network intelligence.</p> <h2><strong>Solution</strong></h2> <p>The major sporting event prompted Vodafone Qatar to accelerate its plans for network growth. Over the course of three years leading up to the event, they focused on network expansion to ensure that they could accommodate the additional traffic and risk of congestion while delivering world-class customer experience. In order to effectively provide a seamless customer experience to both their existing customer base and the high number of fans and visitors alike, Vodafone Qatar nearly doubled their total number of radio network sites, upgraded the existing sites’ technologies, grew 5G coverage and capacity, and added more international connections. They also implemented new technologies, such as 5G mmWave, which enables higher data speeds than other 5G spectrum bands.</p> <p>With network intelligence from Ookla’s Cell Analytics™ and Speedtest Intelligence<sup>®</sup>, Vodafone Qatar was able to monitor their progress in comparison to other providers and countries. Leading up to the event, Vodafone Qatar developed their network capacity and in-building enhanced network assurance, successfully delivering service across all stadiums where over 15 million calls were made and over 1,188 TB of data were consumed, in addition to providing coverage to over one million active roamers, and over 400,000 Fan SIM card users during the games.</p> <p>Vodafone Qatar accomplished their ambitious goals for growth, nearly tripling their median download speeds and doubling their median upload speeds within three years. Vodafone Qatar’s average mobile download speed went from 85.51 Mbps in Q3-Q4 of 2020 to 263.21 Mbps in Q3-Q4 2022, and average upload speed went from 16.29 Mbps in Q3-Q4 of 2020 to 24.21 Mbps in Q3-Q4 of 2022 based on Speedtest measurements on modern chipsets. As a result, they were successfully awarded the Speedtest Award for the World’s Fastest Mobile Network in 2022 with a Speed Score™ of 238.56.</p> <p> <img class="aligncenter wp-image-24924 size-full" src="/s/media/2023/04/vodafone_qatar_case_study_chart_0623_en.png" alt="" width="1206" height="688" /></p> <p>Vodafone Qatar celebrated this momentous accomplishment with several promotional efforts including a fully integrated campaign inclusive of both offline and digital channels, as well as web and social media ads on their platforms. They were presented with their award at the 2023 Mobile World Congress, the largest industry event for the connectivity ecosystem.</p> <p><img class="aligncenter wp-image-24925 size-full" src="/s/media/2023/04/vodafone_qatar_case_study_image1_0623_en.png" alt="" width="1191" height="729" /></p> <p>Vodafone Qatar’s Chief Technology Officer, Ramy Boctor, and Enterprise Business Director, Mahday Saad Al-Hebabi also participated in an exclusive interview with Ookla analysts to detail how they achieved this feat. These event opportunities allowed Vodafone Qatar to increase their brand recognition and showcase their accomplishment on a global stage with major industry players.</p> <p><img class="aligncenter wp-image-24926 size-full" src="/s/media/2023/04/vodafone_qatar_case_study_image2_0623_en.png" alt="" width="1191" height="435" /></p> <h2><strong>Outcome </strong></h2> <p>The impact of hosting one of the world’s largest sporting events drove Vodafone Qatar to implement strategic investments towards their network and ensure better customer satisfaction. They utilized Ookla’s network intelligence and reports to track their progress towards providing the fastest service. Ultimately, Vodafone Qatar’s outstanding network expansion led them to become the World’s Fastest Mobile Network in Q3-Q4 of 2022. This award has been a testimony of Qatar’s leadership as facilitated through the State of Qatar’s decisions on licensing and spectrum. In addition, the massive scale of growth that was accomplished in the short time period created positive brand ROI that could be felt by Vodafone Qatar’s customers, employees, and the greater country.</p> <p>The improved speed and coverage provided by the mobile network operators in Qatar also led to better QoE (Quality of Experience) for visitors across stadiums and entertainment destinations of Qatar, making notable improvements in experiences such as page load time, streaming, and video conferencing. Vodafone Qatar’s achievement has supported Qatar’s digital transformation agenda, as outlined by Qatar National Vision 2030, helping to drive a competitive environment in Qatar. This led to better national averages and consumer experience overall in the market as Qatar ranked #1 in mobile speeds worldwide during this major event in November and December 2022, according to the Ookla Global Index. Vodafone Qatar intends to continue using crowdsourced data to provide superior connectivity to its customers.</p> <p><img class="aligncenter wp-image-24927 size-full" src="/s/media/2023/04/vodafone_qatar_case_study_image3_0623_en.png" alt="" width="1208" height="667" /></p> </div> <div class="resource-field-file"> <a href="/s/media/2023/04/Ookla_Case_Study_How_Vodafone_Qatar_Became_the_Worlds_Fastest_Mobile_Network_Operator_in_2022.pdf" download> <svg class="svg-icon "><use href="#ic_downloadfile"/></svg> Download PDF </a> </div><div class="resource-field-about"><h4>About Vodafone Qatar</h4><div class="resource-field-about-body"> <p>Vodafone Qatar provides voice, messaging, data, fixed communications, Internet of Things, and ICT managed services for consumers and enterprises in Qatar. Headquartered in Doha, Qatar. Vodafone Qatar serves over 2 million consumers nationwide. Vodafone Qatar is the winner of the Speedtest Awards for Fastest Mobile Network Q3–Q4 2022.</p> </div></div><div class="resource-legal-disclaimer" data-pagefind-ignore="all"> <p>Ookla retains ownership of this content, including all of the intellectual property rights, data, images, graphs, and analysis. 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