IOM3 | Website issues

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src="https://www.iom3.org/static/05b071c9-6609-4fe4-acab8d24b75a7713/0fb1e307-1910-4ebe-ac5afd8bcf5330b5/cta_e292741a9b744cbaee4cb6cd0e2e84e2_4a7c7e45a350/MW-MEGA-MENU-Oct2020.jpg" alt="MW MEGA MENU Oct2020.jpg" class="cta-image" /> <div class="cta-content text-white bg-primary"> <h3 class="cta-heading">Materials World</h3> <p class="cta-text">Our flagship members' magazine covering all aspects of the materials cycle</p> <p class="cta-text"> <a href="https://www.iom3.org/resources/publications/materials-world.html" class="btn">Explore Materials World</a> </p> </div> </div> </div> </div> </li> <li class="main-nav-item has-sub-nav has-mega-menu"> <a class="main-nav-link" href="https://www.iom3.org/careers-learning.html">Careers & Learning</a> <a href="#" class="sub-nav-toggler js-toggle-sub-nav"></a> <div class="sub-nav mega-menu row"> <div class="mega-menu-item col-md-4"> <ul class="mega-menu-nav"> <li class="mega-menu-nav-item"> <a class="mega-menu-nav-link" href="https://www.iom3.org/careers-learning/schools-outreach.html" >Schools outreach</a> </li> <li class="mega-menu-nav-item"> <a class="mega-menu-nav-link" href="https://www.iom3.org/careers-learning/accreditation-and-approval.html" >Accreditation & approval </a> </li> <li class="mega-menu-nav-item"> <a class="mega-menu-nav-link" href="https://www.iom3.org/careers-learning/education-outreach-trust.html" >Education & Outreach Trust</a> </li> <li class="mega-menu-nav-item"> <a class="mega-menu-nav-link" href="https://www.iom3.org/careers-learning/trainingacademy.html" >Training Academy</a> </li> <li class="mega-menu-nav-item"> <a class="mega-menu-nav-link" href="https://www.iom3.org/careers-learning/job-listing.html" >Jobs</a> </li> </ul> </div> <div class="mega-menu-item col-md-4">   </div> <div class="mega-menu-item col-md-4 mod-cta"> <div class="cta-widget"> <img 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class="breadcrumb-link" href="https://www.iom3.org/about-us/contact-us.html">Contact us</a> </li> <li class="breadcrumb-item active"> Website issues </li> </ol> <template id="social-share-template" type="text/template"> <script type="text/javascript" src="https://platform-api.sharethis.com/js/sharethis.js#property=6643728442e5580019a41a90" async="async"></script> </template> <div id="share-this-wdget"> <div class="sharethis-inline-share-buttons"></div> </div> </div> </div> <div class="main-wrapper"> <div class="contents"> <div class="main-content"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8"> <h1>Website issues</h1> <div class="collapsible"> <div class="collapsible-item"> <h4 class="collapsible-header"> <a href="#" class="collapsible-header-link"> I'd like to report a broken link </a> </h4> <div class="collapsible-content"> <p>If you've encountered a broken link on our website, please complete the form below so we can help point you in the right direction and ensure we fix this for future visits.</p> <div class="form formbuilder-form"> <form action="https://www.iom3.org/formbuilder/core/submitAction/" id="formbuilder_167fe9ef897703209414a980f533ba3d" method="post" enctype="multipart/form-data"> <input type="hidden" name="csrfToken" value=""> <input type="hidden" name="instanceid" value=""> <input type="hidden" name="form" value="DDEEF73B-7937-46C0-947A5803CAED9971"> <div class="form-group "> <label class="" for="formbuilder_167fe9ef897703209414a980f533ba3dpage_url"> URL/address of page you were trying to reach <em class="required" role="presentation"> <sup>*</sup> </em> <a href="#" data-toggle="tooltip" data-placement="top" title="" data-original-title="You can copy this from the address bar of this page."><span class="font-icon-info"></span></a> </label> <div class="form-field "> <input type="text" id="formbuilder_167fe9ef897703209414a980f533ba3dpage_url" placeholder="" name="page_url" value="" class=" form-control" tabindex="1" maxlength="200" > </div> </div> <div class="form-group "> <label class="" for="formbuilder_167fe9ef897703209414a980f533ba3durl_source"> Source of the link <em class="required" role="presentation"> <sup>*</sup> </em> <a href="#" data-toggle="tooltip" data-placement="top" title="" data-original-title="The web page or other source (e.g. email alert etc) which referred you to the broken link."><span class="font-icon-info"></span></a> </label> <div class="form-field "> <input type="text" id="formbuilder_167fe9ef897703209414a980f533ba3durl_source" placeholder="" name="url_source" value="" class=" form-control" tabindex="2" maxlength="200" > </div> </div> <div class="form-group "> <label class="" for="formbuilder_167fe9ef897703209414a980f533ba3dyour_name"> Your name (optional) <a href="#" data-toggle="tooltip" data-placement="top" title="" data-original-title="If you'd like us to get back to you please provide your name."><span class="font-icon-info"></span></a> </label> <div class="form-field "> <input type="text" id="formbuilder_167fe9ef897703209414a980f533ba3dyour_name" placeholder="" name="your_name" value="" class=" form-control" tabindex="3" maxlength="200" > </div> </div> <div class="form-group "> <label class="" for="formbuilder_167fe9ef897703209414a980f533ba3dyour_email"> Your email (optional) <a href="#" data-toggle="tooltip" data-placement="top" title="" data-original-title="If you'd like us to get back to you please provide your email."><span class="font-icon-info"></span></a> </label> <div class="form-field "> <input type="email" id="formbuilder_167fe9ef897703209414a980f533ba3dyour_email" placeholder="" name="your_email" value="" class="form-control form-control" tabindex="4" maxlength="200"> </div> </div> <div class="form-group "> <label class="" for="formbuilder_167fe9ef897703209414a980f533ba3ddetails"> Any other details/queries </label> <div class="form-field "> <textarea id="formbuilder_167fe9ef897703209414a980f533ba3ddetails" placeholder="" name="details" class="js-limit-text-count has-text-limiter form-control" tabindex="5" maxlength="5000" data-remtext="%n character%s remaining." data-limittext="Field limited to %n character%s." data-show_words_counter="false" data-show_chars_counter="false" ></textarea> </div> </div> <div class="form-group"> <div class="col-md-12"> <div class="g-recaptcha" data-sitekey="6LcZ38AUAAAAAJ6CetmPWtvXhFpUucUxLoD-NVFy" data-tabindex="6"></div> </div> </div> <div class="form-group u-aligned-center mod-submit mod-bordered"> <div class="col-xs-12"> <button class="btn btn-long" tabindex="7">Submit</button> </div> </div> </form> </div> <p> </p> </div> </div> <div class="collapsible-item"> <h4 class="collapsible-header"> <a href="#" class="collapsible-header-link"> I'm having difficulty registering a website account </a> </h4> <div class="collapsible-content"> <p>Please use the <a href="https://www.iom3.org/login/forgotten-password.html">forgotten password feature</a>, to be emailed a link to reset your password.</p> <p>If you don't receive this email, please check your junk folder.</p> <p>Please also check our <a href="https://www.iom3.org/about-us/contact-us/faq.html" title="Frequently asked questions">Frequently Asked Questions</a> which cover login and access issues.</p> </div> </div> <div class="collapsible-item"> <h4 class="collapsible-header"> <a href="#" class="collapsible-header-link"> I'd like to report another website issue or problem </a> </h4> <div class="collapsible-content"> <p>If your issue relates to membership of IOM3 or login problems, please <strong><a href="https://www.iom3.org/about-us/contact-us/faq.html">see our FAQ page</a></strong> for information and direct contact with teams who will be able to help. Otherwise please use the form below to report issues specifically to do with our website.</p> <p><strong>If you get an error message</strong> on the site, please attach a screenshot to enable us to fix this more quickly. Thank you.</p> <div class="form formbuilder-form"> <form action="https://www.iom3.org/formbuilder/core/submitAction/" id="formbuilder_cc5e0b200877e6556cef86d79e615d0b" method="post" enctype="multipart/form-data"> <input type="hidden" name="csrfToken" value=""> <input type="hidden" name="instanceid" value="Other website issue FAQ"> <input type="hidden" name="form" value="521A7765-0ACB-413C-92FA21202F13CE0B"> <div class="form-group "> <label class="" for="formbuilder_cc5e0b200877e6556cef86d79e615d0bFull_name"> Your name <em class="required" role="presentation"> <sup>*</sup> </em> </label> <div class="form-field "> <input type="text" id="formbuilder_cc5e0b200877e6556cef86d79e615d0bFull_name" placeholder="" name="Full_name" value="" class=" form-control" tabindex="8" maxlength="200" minlength="5"> </div> </div> <div class="form-group "> <label class="" for="formbuilder_cc5e0b200877e6556cef86d79e615d0bEmail_address"> Email address <em class="required" role="presentation"> <sup>*</sup> </em> </label> <div class="form-field "> <input type="email" id="formbuilder_cc5e0b200877e6556cef86d79e615d0bEmail_address" placeholder="" name="Email_address" value="" class="form-control form-control" tabindex="9" maxlength="200"> </div> </div> <div class="form-group "> <label class="" for="formbuilder_cc5e0b200877e6556cef86d79e615d0bWebsite_enquiry_details"> Details about your website enquiry <em class="required" role="presentation"> <sup>*</sup> </em> <a href="#" data-toggle="tooltip" data-placement="top" title="" data-original-title="Please provide us with details of your problem, ensuring you include relevant URLs and which browser you're using."><span class="font-icon-info"></span></a> </label> <div class="form-field "> <textarea id="formbuilder_cc5e0b200877e6556cef86d79e615d0bWebsite_enquiry_details" placeholder="" name="Website_enquiry_details" class=" form-control" tabindex="10" minlength="10" required data-show_words_counter="false" data-show_chars_counter="false" ></textarea> </div> </div> <div class="form-group "> <label class="" for="formbuilder_cc5e0b200877e6556cef86d79e615d0bscreenshot"> Please upload a screenshot if possible </label> <div class="form-field form-inline"> <input type = "file" id = "formbuilder_cc5e0b200877e6556cef86d79e615d0bscreenshot" class = " form-control" name = "screenshot" tabindex = "11" value = "" accept=".tif,.png,.gif,.jpg,.tiff,.svg,.webp,.jpeg" > <input id="formbuilder_cc5e0b200877e6556cef86d79e615d0bscreenshot_filename" name="screenshot_filename" class="file-name form-control" placeholder="" value="" readonly /> <input type="hidden" class="maxFileSize" id="maxFileSize_formbuilder_cc5e0b200877e6556cef86d79e615d0bscreenshot" name="maxFileSize" value="5"> <label for="formbuilder_cc5e0b200877e6556cef86d79e615d0bscreenshot" class="btn btn-browse">Browse</label> </div> </div> <div class="form-group"> <div class="col-md-12"> <div class="g-recaptcha" data-sitekey="6LcZ38AUAAAAAJ6CetmPWtvXhFpUucUxLoD-NVFy" data-tabindex="12"></div> </div> </div> <div class="form-group u-aligned-center mod-submit mod-bordered"> <div class="col-xs-12"> <button class="btn btn-long" tabindex="13">Submit enquiry</button> </div> </div> </form> </div> <p> </p> </div> </div> </div> <p> </p> </div> <aside class="sidebar col-xs-12 col-md-4"> <div class="widget widget-sub-navigation"> <h5 class="widget-title">In this section</h5> <div class="widget-content"> <ul> <li class=""> <a href="https://www.iom3.org/about-us/contact-us/press-room.html"><span class="sidebar-nav-link-text">Press room</span></a> </li> <li class=""> <a href="https://www.iom3.org/about-us/contact-us/faq.html"><span class="sidebar-nav-link-text">Frequently asked questions</span></a> </li> <li class=""> <a href="https://www.iom3.org/about-us/contact-us/iom3-social-media.html"><span class="sidebar-nav-link-text">IOM3 social media</span></a> </li> <li class=""> <a href="https://www.iom3.org/about-us/contact-us/find-us.html"><span class="sidebar-nav-link-text">Find us</span></a> </li> <li class=""> <a href="https://www.iom3.org/about-us/contact-us/contact-form.html"><span class="sidebar-nav-link-text">Contact form</span></a> </li> <li class=" is-active is-open"> <a href="https://www.iom3.org/about-us/contact-us/website-issues.html"><span class="sidebar-nav-link-text">Website issues</span></a> </li> </ul> </div> </div> <div class="widget"> </div> </aside> </div> </div> </div> </div> </div> <footer class="footer"> <div class="footer-main"> <div class="container"> <p class="footer-logo text-center text-lg-left"><a href="/"><img src="/assets/img/logo.svg"></a></p> <div class="row-flex"> <div class="col-lg-6 text-center text-lg-left footer-address"> <p>297 Euston Road, London NW1 3AD, UK </p> <p>Telephone: +44 (0)20 7451 7300</p> <nav class="footer-nav is-white"> <ul class="footer-nav-list"> <li class="footer-nav-list-item"> <a href="https://www.iom3.org/about-us/contact-us.html" class="footer-nav-link">Contact us</a> </li> <li 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</a> </li> <li class="social-link-item"> <a href="https://www.instagram.com/iomthree/" class="social-link"><span class='font-icon-instagram'></span> </a> </li> </ul> <p class="mt-50"><a href="https://www.pixl8.co.uk/">Design & Development by Pixl8</a></p> </div> </div> </div> <div class="container p-20"> <p></p> </div> </div> </footer> </div> <script>cfrequest={"dismissEndPoint":"https://www.iom3.org/Announcement/dismissAnnouncement/","updateClickEndpoint":"https://www.iom3.org/advertising/updateClick/","updateImpressionEndpoint":"https://www.iom3.org/advertising/updateImpression/"}</script> <script src="/assets/js/pixl8core/lib/modernizr-2.6.2.min.js" async="true"></script> <script src="/assets/js/pixl8core/lib/jquery-1.12.4.min.js"></script> <script src="/assets/js/lib/jquery-ui.min.js"></script> <script src="/preside/system/assets/extension/preside-ext-advertising/assets/js/lib/jquery.lazyloadxt.min.js"></script> <script src="/preside/system/assets/extension/preside-ext-advertising/assets/js/main.js"></script>  <script src="/assets/js/pixl8core/core/_b31b0dae.core.min.js"></script> <script src="/assets/js/specific/components/collapsible/_c6b75c54.collapsible.min.js"></script> <script src="/assets/js/core/_bf033a9b.core.min.js"></script> <script src="/preside/system/assets/js/frontend/formbuilder/_229b11f4.formbuilder.min.js"></script> <script src="/preside/system/assets/extension/preside-ext-pixl8-formcontrols/assets/js/specific/pixl8-formcontrols/textLimitCounter/_da5ad99c.textLimitCounter.min.js"></script> <script src="https://recaptcha.net/recaptcha/api.js"></script> <script type="text/javascript"> if ( typeof executeWithFormBuilderDependencies !== 'undefined' ) { executeWithFormBuilderDependencies( function( $ ){ $( '#formbuilder_167fe9ef897703209414a980f533ba3d' ).validate( $.extend( ( function( $ ){ $.validator.addMethod( "email", function( value, el, params ){ if ( !value.length ) return true; 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