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class="t3iYD"><img src="https://lh5.googleusercontent.com/6BEorca4hMOcBVOZs25aHgQvC8Lcf0rRj4YqwEdqxaTBI7gtHQXxoepLPndoby5rjtE9K77tvRo5e0LtGp3XPI0GkUehEETcE5qfJEDCw4Ku3Ww5npeaeioKZaTpecwOUA=w1280" class="CENy8b" role="img" alt="mycolorado banner logo"></div></div></div></div></div></div></div></div><div class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb JNdkSc SQVYQc L6cTce-purZT L6cTce-pSzOP"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"></div></div></div><div class="hJDwNd-AhqUyc-R6PoUb Ft7HRd-AhqUyc-R6PoUb purZT-AhqUyc-R6PoUb ZcASvf-AhqUyc-R6PoUb pSzOP-AhqUyc-R6PoUb Ktthjf-AhqUyc-R6PoUb JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.19ce93c2cd589d3c_35" class="hJDwNd-AhqUyc-R6PoUb Ft7HRd-AhqUyc-R6PoUb purZT-AhqUyc-R6PoUb ZcASvf-AhqUyc-R6PoUb pSzOP-AhqUyc-R6PoUb Ktthjf-AhqUyc-R6PoUb jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd OWlOyc baZpAe"><div jscontroller="VYKRW" jsaction="rcuQ6b:rcuQ6b;"><div class="WIdY2d M1aSXe"><div jsname="WXxXjd" style="padding-top: 57.9710144928%"></div><div class="YMEQtf"><div jsname="jkaScf" jscontroller="szRU7e" class="w536ob" data-enable-interaction="true" data-url="https://1554417556-atari-embeds.googleusercontent.com/embeds/16cb204cf3a9d4d223a0a3fd8b0eec5d/inner-frame-minified.html" data-code="<script src ="https://cdn01.basis.net/assets/up.js?um=1"></script> <script type="text/javascript"> cntrUpTag.track('cntrData', 'ff9f7c7475bb48a8'); </script>" jsaction="rcuQ6b:WYd;"><div class="EmVfjc qs41qe UzswCe" data-loadingmessage=" " jscontroller="qAKInc" jsaction="animationend:kWijWc;dyRcpb:dyRcpb" data-active="true" jsname="Hy6Uif"><div class="Cg7hO" aria-live="assertive" jsname="vyyg5"> </div><div jsname="Hxlbvc" class="xu46lf"><div class="ir3uv uWlRce 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allow-same-origin allow-popups-to-escape-sandbox allow-downloads allow-storage-access-by-user-activation" id="19ce93c2cd589d3c_35" name="19ce93c2cd589d3c_35" scrolling="no" title="Custom embed" aria-label="Custom embed"></iframe></div></div></div></div></div></div></div></div></div></div></div></div></div></section><section id="h.545af0ad773ca853_41" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-Clt0zb Ft7HRd-AhqUyc-Clt0zb purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.545af0ad773ca853_44" class="hJDwNd-AhqUyc-Clt0zb Ft7HRd-AhqUyc-Clt0zb jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.ejmzxk4sbh89" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.ejmzxk4sbh89_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.ejmzxk4sbh89_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.ejmzxk4sbh89" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.ejmzxk4sbh89_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">Frequently Asked Questions</span></div></h2></div></div></div></div></div></div></div><div class="hJDwNd-AhqUyc-c5RTEf Ft7HRd-AhqUyc-c5RTEf JNdkSc SQVYQc L6cTce-purZT L6cTce-pSzOP"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"></div></div></div></div></div></section><section id="h.dbdd6fd198b6307_519" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-II5mzb Ktthjf-AhqUyc-II5mzb JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.dbdd6fd198b6307_535" class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb pSzOP-AhqUyc-II5mzb Ktthjf-AhqUyc-II5mzb jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.bkfyfnenssxj" class="GV3q8e yMxPgf aP9Z7e"></div><h3 id="h.bkfyfnenssxj_l" dir="ltr" class="zfr3Q OmQG5e CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.bkfyfnenssxj_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.bkfyfnenssxj" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.bkfyfnenssxj_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">Quick Links</span></div></h3></div></div></div></div><div class="oKdM2c ZZyype"><div id="h.dbdd6fd198b6307_526" class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd baZpAe"><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.ejmzxk4sbh89"><a class="mTgrD aw5Odc mD9Vkc" href="#h.ejmzxk4sbh89">Frequently Asked Questions</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.gyqwy7lnnum6"><a class="mTgrD aw5Odc mD9Vkc" href="#h.gyqwy7lnnum6">General FAQs</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.4bvvlugktisu"><a class="mTgrD aw5Odc mD9Vkc" href="#h.4bvvlugktisu">Keep Colorado Wild Pass FAQs</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.wbwd498sgkxu"><a class="mTgrD aw5Odc mD9Vkc" href="#h.wbwd498sgkxu">ADA Accessibility</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.z68zt2g3whxp"><a class="mTgrD aw5Odc mD9Vkc" href="#h.z68zt2g3whxp">Colorado ID on iPhone, Apple Watch, Google Wallet, and Samsung Wallet</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.gtbn76ttkjqs"><a class="mTgrD aw5Odc mD9Vkc" href="#h.gtbn76ttkjqs">Driver License Renewals</a></div><div class="zfr3Q pBmh1 d8ISdd" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.a05ekrwgs1ji"><a class="mTgrD aw5Odc mD9Vkc" href="#h.a05ekrwgs1ji">I am under 21, can I renew my driver license through the app?</a></div><div class="zfr3Q pBmh1 d8ISdd" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.uepxsf6xrrbt"><a class="mTgrD aw5Odc mD9Vkc" href="#h.uepxsf6xrrbt">There was a problem with my driver license or ID renewal and the transaction did not complete. How long will it take to receive a driver license renewal refund to my account?</a></div><div class="zfr3Q pBmh1 d8ISdd" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.nsd7femt2zs7"><a class="mTgrD aw5Odc mD9Vkc" href="#h.nsd7femt2zs7">Questions?</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.c2a9ggnn1xbi"><a class="mTgrD aw5Odc mD9Vkc" href="#h.c2a9ggnn1xbi">Sales Tax Lookup</a></div><div class="zfr3Q pBmh1" jscontroller="kTx9td" jsaction="click:KjsqPd;" data-id="h.axtbpffemr22"><a class="mTgrD aw5Odc mD9Vkc" href="#h.axtbpffemr22">Security and Data Protection</a></div></div></div></div></div></div></div></div><div class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.dbdd6fd198b6307_511" class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.azs4fd78hpw5" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.azs4fd78hpw5_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.azs4fd78hpw5_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.azs4fd78hpw5" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.azs4fd78hpw5_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">Learn more about the app & access FAQs about popular features</span></div></h2><ul class="n8H08c UVNKR " style="list-style-type: square; margin-left: 0; margin-right: 0; padding: 0;"><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 15.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="/account-creation" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">Account Creation</span></a></p></li><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 15.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="/colorado-digital-id" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Colorado Digital ID</span></a><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-size: 6.6pt; font-weight: 700; vertical-align: super;">TM</span><span class="C9DxTc " style="color: #000000; font-family: Arial; font-size: 11.0pt; font-weight: 400; vertical-align: baseline;"> </span></p></li><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 15.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="/app-services/myvaccine-record" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">COVID-19 Vaccination Record</span></a></p></li><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 15.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="/app-services/cpw-digital-licenses" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">CPW Digital Licenses</span></a></p></li><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 15.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="/app-services/vehicle-services" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Vehicle Services (eTitle, Vehicle Registrations)</span></a></p></li></ul></div></div></div></div><div class="oKdM2c ZZyype"><div id="h.dbdd6fd198b6307_516" class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.pfdsrjh1upwe" class="GV3q8e yMxPgf aP9Z7e"></div><h3 id="h.pfdsrjh1upwe_l" dir="ltr" class="zfr3Q OmQG5e CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.pfdsrjh1upwe_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.pfdsrjh1upwe" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.pfdsrjh1upwe_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">Need additional assistance?</span><span class="C9DxTc " style="font-variant: normal;"> </span></div></h3><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-variant: normal;">Visit the </span><a class="XqQF9c" href="/customer-support" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Customer Support page</span></a><span class="C9DxTc " style=""> for helpful tips, app troubleshooting and technical support.</span></p></div></div></div></div></div></div></div></div></div></section><section id="h.545af0ad773ca853_45" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.545af0ad773ca853_55" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.gyqwy7lnnum6" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.gyqwy7lnnum6_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.gyqwy7lnnum6_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.gyqwy7lnnum6" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.gyqwy7lnnum6_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">General FAQs</span></div></h2><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Who accepts the Colorado Digital ID?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">On Oct. 30, 2019, Governor Jared Polis issued an </span><a class="XqQF9c" href="https://drive.google.com/file/d/1AvjHQ_BjFIrmhrffcLekNO8827Iy2CNJ/view" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">Executive Order</span></a><span class="C9DxTc " style="color: #000000; font-variant: normal;"> stating that beginning Dec. 1, 2019:</span></p><ul class="n8H08c UVNKR " style="list-style-type: square; margin-left: 0; margin-right: 0; padding: 0;"><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 45.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Colorado Digital ID may be accepted as a legal form of personal identification for use in Colorado</span></p></li><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 45.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">All executive branch agencies may accept Colorado Digital ID as a method to prove a person's identity where a physical driver license or other state identification is currently required</span></p></li><li dir="ltr" class="zfr3Q TYR86d eD0Rn " style="margin-left: 45.0pt;"><p dir="ltr" role="presentation" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">All state law enforcement agencies are initially exempt from the directives in this </span><a class="XqQF9c" href="https://drive.google.com/file/d/1AvjHQ_BjFIrmhrffcLekNO8827Iy2CNJ/view" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">Executive Order</span></a><span class="C9DxTc " style="color: #000000; font-variant: normal;">.</span></p></li></ul><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Businesses were authorized to start accepting Colorado Digital ID for proof of a person’s identity and age within Colorado on Oct. 30, 2019, and state agencies were authorized to start accepting the Digital ID on Dec. 1, 2019, as they have the capability to do so. Colorado State Patrol started accepting Digital ID on Nov. 30, 2020, and many local police departments and sheriff's offices are starting to accept it. Because </span><span class="C9DxTc " style="color: #000000;">the</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> Digital ID will be accepted over time, and not all law enforcement agencies accept it yet, Coloradans may use their Digital ID for convenience but must also carry their physical driver license or state-issued ID. </span></p></div></div></div></div></div></div></div></div></div></section><section id="h.f01c82f561153ac_0" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.f01c82f561153ac_3" class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.4bvvlugktisu" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.4bvvlugktisu_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style="line-height: 1.44; margin-left: 0.0pt; margin-right: 53.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.4bvvlugktisu_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.4bvvlugktisu" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.4bvvlugktisu_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="color: #00953a;">Keep Colorado Wild Pass FAQs</span></div></h2><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">How do I update my renewed Vehicle Registration in the myColorado™ app after the Keep Colorado Wild Pass has been added?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">After you renew your registration with the DMV, navigate to your vehicle registration within the app and tap the recycle icon in the top right-hand corner. Once it refreshes, you should see a Colorado Parks and Wildlife logo on the vehicle registration card. Please note that it may take 24-72 hours after renewal for changes to take effect.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">Can I purchase the Keep Colorado Wild Pass through the Colorado Parks and Wildlife Licenses feature on the myColorado™ app?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">No. The Keep Colorado Wild Pass is only available for purchase through the Colorado Division of Motor Vehicles (DMV) when either renewing or registering a vehicle. The annual $29 pass fee is automatically added to your vehicle registration unless you choose to opt out.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">If you do not own a vehicle, you can purchase a non-vehicle pass on the Colorado Parks and Wildlife at </span><a class="XqQF9c" href="http://cpwshop.com/home.page" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">cpwshop.com/home.page</span></a><span class="C9DxTc " style=""> or at your local CPW Office or state park. The non-vehicle pass can only be used if you enter a park without a vehicle.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">Can I use my Keep Colorado Wild Pass with multiple vehicles?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">No. Each Keep Colorado Wild Pass is linked to a specific vehicle and noted on that vehicle’s registration. The pass is not transferable between vehicles.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">For more information on the Keep Colorado Wild Pass, please visit the CPW website at </span><a class="XqQF9c" href="https://cpw.state.co.us/aboutus/pages/keep-colorado-wild-pass.aspx?utm_source=google&utm_medium=search&utm_campaign=keepcowild&utm_content=brand&gclid=Cj0KCQiAlKmeBhCkARIsAHy7WVu-kIvhZfo-G7sewavyHhWQsOqS8jE69NXMCvk6u_-hbYxid8AZStEaAoI_EALw_wcB" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">cpw.state.co.us/aboutus/pages/keep-colorado-wild-pass</span></a><span class="C9DxTc " style="">.</span></p></div></div></div></div></div></div></div><div class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-II5mzb Ktthjf-AhqUyc-II5mzb JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.f01c82f561153ac_4" class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb pSzOP-AhqUyc-II5mzb Ktthjf-AhqUyc-II5mzb jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd baZpAe"><div class="t3iYD"><img src="https://lh3.googleusercontent.com/yG7Ky6czsksYa0dNyLiZBk3fowmZT_dvv3wCrbVFcUVV2e2NuoKVgeKKjJ3SdZc-p2pLHzmBsQhGFCvJ277QGGxyfmmH6D33-HKzEbjBSiZ2ylVLfXBeUXHadNgFOK_b=w1280" class="CENy8b" role="img" style="width: 100%; margin: -0.0000058908% 0 -0.0000058908% 0%" alt="Image of Keep Colorado Wild pass "></div></div></div></div></div></div></div></div></div></div></section><section id="h.dbdd6fd198b6307_445" class="yaqOZd WxWicb"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.dbdd6fd198b6307_448" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd baZpAe"><div class="iwQgFb" role="presentation"></div></div></div></div></div></div></div></div></div></div></section><section id="h.2ee47bcea94e2718_12" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="vhaaFf qUO6Ue" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me" jsaction="click:uYnbT;JIbuQc:uYnbT;"><div id="h.2ee47bcea94e2718_7" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.wbwd498sgkxu" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.wbwd498sgkxu_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.wbwd498sgkxu_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.wbwd498sgkxu" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.wbwd498sgkxu_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="font-variant: normal;">ADA Accessibility</span></div></h2></div></div><div role="button" class="uArJ5e Y5FYJe cjq2Db zGbri" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Expand" tabindex="0" data-tooltip="Expand" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"/></svg></span></span></span></div><div role="button" class="uArJ5e Y5FYJe cjq2Db amZmwc" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Collapse" tabindex="0" data-tooltip="Collapse" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M18.59 16.41L20 15l-8-8-8 8 1.41 1.41L12 9.83"/></svg></span></span></span></div></div></div><div class="oKdM2c ZZyype"><div id="h.2ee47bcea94e2718_9" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Do I need to allow my camera access for this app?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">Yes, the app will need access to your camera to create your account and verify your identity. </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">How can I distinguish the front from the back of my ID or license?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 2.16; margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">If you are on iOS the voiceover will let you know when the barcode is out of frame or if your ID is face up. If you are on Android, your ID or license will have etched lines that are raised and can be felt on the front, while the back is completely flat and smooth. In order to orient your ID or license make sure the Customer Identification Number is on the right. It is etched vertically about an eighth of an inch from the edge, between two raised lines, and about one and a half inches long, on the left side of the front of the license.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">When I create an account, how do I scan my ID or driver license?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 2.16; margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">Lay your driver license or ID in landscape orientation on a flat, dark surface. The smooth side with the barcode should be facing up and the side with your portrait and etched tactile customer identification number should be facing down. Make sure the barcode is well lit, then align your license or ID in the box on the screen. Your barcode should scan automatically, but if it does not, try placing your camera on top of the license or ID and lift the phone straight up about six inches.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">How do I take a facial snapshot?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 2.16; margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">First make sure to turn your sound/ringer on. Hold your phone in a portrait position, with both hands. Extend your arms out in front of your face with your elbows straight, hold steady and double tap the screen to hear voice-over instructions. The voiceover will let you know if your face is too far left, right, too close or too far. Follow the voiceover instructions and will confirm when you have successfully captured an acceptable photo. Once you have captured your selfie, your digital ID will come up automatically.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Will I have to repeat the photo process?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 2.16; margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">No, once you have successfully taken your selfie your identity will be verified.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">How do I set up my fingerprint or facial recognition to expedite my </span><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">sign in</span><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 2.16; margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">Touch/Face ID is turned on by default. To turn this setting off go to the More tab and toggle off.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">What should I do if I’m still having difficulty using the application?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 2.16; margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #1c1c1c;">Email </span><span class="C9DxTc " style="color: #00953a; text-decoration: underline;">mycolorado_accessibility@state.co.us</span><span class="C9DxTc " style="color: #1c1c1c;"> or call 303.562.9855 for assistance. You can also contact us from the app by selecting </span><span class="C9DxTc " style="color: #1c1c1c; font-family: 'Trebuchet MS', Arial; font-weight: 700;">ADA Accessibility Contact</span><span class="C9DxTc " style="color: #1c1c1c;"> on the </span><span class="C9DxTc " style="color: #1c1c1c; font-family: 'Trebuchet MS', Arial; font-weight: 700;">More</span><span class="C9DxTc " style="color: #1c1c1c;"> tab. </span></p></div></div></div></div></div></div></div></div></div></section><section id="h.5d79bc582704def5_5" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="vhaaFf qUO6Ue" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me" jsaction="click:uYnbT;JIbuQc:uYnbT;"><div id="h.5d79bc582704def5_0" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.z68zt2g3whxp" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.z68zt2g3whxp_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.z68zt2g3whxp_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.z68zt2g3whxp" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.z68zt2g3whxp_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">Colorado ID on iPhone, Apple Watch, Google Wallet, and Samsung Wallet</span></div></h2></div></div><div role="button" class="uArJ5e Y5FYJe cjq2Db zGbri" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Expand" tabindex="0" data-tooltip="Expand" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"/></svg></span></span></span></div><div role="button" class="uArJ5e Y5FYJe cjq2Db amZmwc" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Collapse" tabindex="0" data-tooltip="Collapse" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M18.59 16.41L20 15l-8-8-8 8 1.41 1.41L12 9.83"/></svg></span></span></span></div></div></div><div class="oKdM2c ZZyype"><div id="h.5d79bc582704def5_2" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">Is Colorado Digital ID</span><span class="C9DxTc " style="font-variant: normal;">™</span><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;"> the same as Colorado ID on iPhone, Apple Watch, Google Wallet, and Samsung Wallet?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">No. </span><a class="XqQF9c" href="https://mycolorado.gov/colorado-digital-id" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Colorado Digital ID</span></a><span class="C9DxTc " style=""> allows Coloradans to create and store an electronic version of their Colorado driver license or state-issued ID on their smartphone as proof of identity within the state.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="http://dmv.colorado.gov/applewallet" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Colorado ID on iPhone and Apple Watch</span></a><span class="C9DxTc " style="">, </span><a class="XqQF9c" href="https://dmv.colorado.gov/colorado-id-in-google-wallet" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Google Wallet</span></a><span class="C9DxTc " style="">, and </span><a class="XqQF9c" href="https://dmv.colorado.gov/press-release/now-coloradans-can-add-their-driver-license-and-state-id-to-samsung-wallet#:~:text=When%20Colorado%20ID%20is%20added,information%20requested%20by%20the%20TSA." target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">Samsung Wallet</span></a><span class="C9DxTc " style=""> </span><span class="C9DxTc " style="">is a voluntary, secure, digitized version of your Colorado-issued driver license (DL) or identification card (ID). Coloradans can present their Colorado ID at select Transportation Security Administration (TSA) airport security checkpoints, within Denver International Airport (DEN) and </span><a class="XqQF9c" href="https://www.tsa.gov/travel/frequently-asked-questions/when-will-phased-digital-id-rollout-start-which-airportsstates" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">other participating locations</span></a><span class="C9DxTc " style="">. </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">Can I show my Colorado Digital ID at TSA checkpoints in the Denver International Airport?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">No, the Colorado Digital ID in the myColorado app cannot be used to verify identity at TSA security checkpoints at this time. Please bring your physical state-issued identification card or Colorado ID on iPhone or Google Wallet (where accepted) to verify your identity.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">Can I access the Colorado ID on iPhone, Apple Watch, Google Wallet, and Samsung Wallets from myColorado?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">Colorado ID on iPhone, Apple Watch, Google Wallet, and Samsung Wallet is not supported by myColorado at this time. However, Colorado is always looking for services that provide our residents with security, privacy and ease of use. Stay posted as myColorado keeps developing new ways for Coloradans to go digital! </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;">Can I add Colorado Digital ID into my Apple Wallet, Google Wallet, and Samsung Wallet?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="">No. </span><span class="C9DxTc " style="">The Colorado Digital ID™ does not support adding its digital driver license into Apple Wallet, Google Wallet, and Samsung Wallet at this time. To learn more about the Colorado ID on iPhone and Apple Watch, visit </span><a class="XqQF9c" href="http://dmv.colorado.gov/applewallet" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">dmv.colorado.gov/applewallet</span></a><span class="C9DxTc " style="">. </span><span class="C9DxTc " style="font-variant: normal;">To learn more about the Colorado ID </span><span class="C9DxTc " style="">in Google Wallet</span><span class="C9DxTc " style="font-variant: normal;">, visit </span><a class="XqQF9c" href="https://dmv.colorado.gov/colorado-id-in-google-wallet" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">dmv.colorado.gov/colorado-id-in-google-wallet</span></a><span class="C9DxTc " style="">.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">Why did I get a letter from the DMV asking for verification information? </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000;">You recently tried to register your Colorado ID on an iPhone, Apple Watch, Google Wallet, and Samsung Wallet but the DMV needs additional information to verify your identity before you can complete the registration process.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000;">To complete verification information for Colorado ID on iPhone, Apple Watch, Google Wallet, or Samsung Wallet follow the link/QR code in the letter to the e-Services website, enter the verification code and fill in the required fields to complete enrollment. Alternatively, you may need to meet with a DMV agent to move forward. For more information or questions, call 303.205.5600 or visit the DMV website at</span><a class="XqQF9c" href="https://dmv.colorado.gov/applewallet" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc " style="color: #000000;"> </span><span class="C9DxTc " style="color: #00953a; text-decoration: underline;">dmv.colorado.gov/applewallet</span></a><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;"> </span><span class="C9DxTc " style="color: #000000;">or</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;"> </span><a class="XqQF9c" href="https://dmv.colorado.gov/colorado-id-in-google-wallet" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">dmv.colorado.gov/colorado-id-in-google-wallet</span></a><span class="C9DxTc " style="color: #000000;">.</span></p></div></div></div></div></div></div></div></div></div></section><section id="h.2ee47bcea94e2718_18" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="vhaaFf qUO6Ue" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me" jsaction="click:uYnbT;JIbuQc:uYnbT;"><div id="h.2ee47bcea94e2718_13" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.gtbn76ttkjqs" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.gtbn76ttkjqs_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.gtbn76ttkjqs_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.gtbn76ttkjqs" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.gtbn76ttkjqs_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="font-variant: normal;">Driver License Renewals</span></div></h2></div></div><div role="button" class="uArJ5e Y5FYJe cjq2Db zGbri" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Expand" tabindex="0" data-tooltip="Expand" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"/></svg></span></span></span></div><div role="button" class="uArJ5e Y5FYJe cjq2Db amZmwc" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Collapse" tabindex="0" data-tooltip="Collapse" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M18.59 16.41L20 15l-8-8-8 8 1.41 1.41L12 9.83"/></svg></span></span></span></div></div></div><div class="oKdM2c ZZyype"><div id="h.2ee47bcea94e2718_15" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">I am trying to use a myColorado service and it says I have to go to a DMV location. Why?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">There are some circumstances for which an in-person visit to a DMV location is mandatory to renew a document. If your question is specifically related to driver license renewal, you can go to </span><a class="XqQF9c" href="https://dmv.colorado.gov/" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">colorado.gov/DMV</span></a><span class="C9DxTc " style="font-variant: normal;"> and click the Contact Us tab to find an office near you.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">My new physical driver license has a star in the upper right corner, but my Digital ID does not. Should they look the same?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">The new physical driver licenses and ID cards have a star in the top right corner indicating that the document is a REAL ID. This allows it to be used to enter federal buildings and for air travel. The Colorado Digital ID is not yet REAL ID compliant, so a star does not display in the digital version.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">I have a veteran and/or military emblem on my driver license. When I renew through the app, will the emblem carry over? </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">Yes. When you renew, your veteran and/or military emblem will carry over to your new physical driver license as well as display on your digital ID. </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">How will the charge for services through myColorado appear on my credit card statement? </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">Purchases made through the myColorado app will appear as “GOV*MYCOLORADO DMV DL" on your credit card statement. Charges made through your bank will appear as "MYCOLORADO DMV DL". </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">When I open the Wallet, it says my driver license is suspended or canceled. What should I do?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">Contact DMV by phone at 303.205.5600 or visit </span><a class="XqQF9c" href="https://mydmv.colorado.gov/_/" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">myDMV.colorado.gov</span></a><span class="C9DxTc " style="font-variant: normal;"> for </span><span class="C9DxTc " style="">more</span><span class="C9DxTc " style="font-variant: normal;"> information. Click </span><a class="XqQF9c" href="https://dmv.colorado.gov/driver-license-office-locations" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">here</span></a><span class="C9DxTc " style="font-variant: normal;"> for a list of driver license office locations.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">I didn't receive my license in the mail. What should I do?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">We're sorry for the delay. </span><span class="C9DxTc " style="color: #000000;">Documents generally arrive in 10-14 business days but can take up to 30 days to be delivered. If you still haven't received your license or ID after more than 30 days, you can check your status by going to the </span><a class="XqQF9c" href="https://mydmv.colorado.gov/_/" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="text-decoration: underline;">DMV website</span></a><span class="C9DxTc " style="color: #000000;"> and clicking "Where's my driver license/ID".</span></p><br><div id="h.a05ekrwgs1ji" class="GV3q8e yMxPgf aP9Z7e"></div><h3 id="h.a05ekrwgs1ji_l" dir="ltr" class="zfr3Q OmQG5e CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 11.0pt; margin-top: 21.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.a05ekrwgs1ji_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.a05ekrwgs1ji" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.a05ekrwgs1ji_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="color: #000000; font-size: 12.0pt; font-variant: normal; vertical-align: baseline;">I am under 21, can I renew my driver license through the app?</span></div></h3><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-left: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 15.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">The short answer is no. If you're under 21 and either applying for a </span><span class="C9DxTc " style="color: #000000; font-variant: normal;">driver license, permit, or identification card for the first time </span><span class="C9DxTc " style="color: #000000; font-style: italic; font-variant: normal;">or</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> renewing it, you must visit a driver license office in person. For more information, visit: </span><span class="C9DxTc " style="color: #000000; font-variant: normal; text-decoration: underline;">dmv.colorado.gov/renewals-under-age-21</span><span class="C9DxTc " style="color: #000000; font-variant: normal;">.</span></p><br><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">I am turning 21, can I renew my driver license in the app to get an adult credential? </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-left: 15.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Unfortunately, no. </span><span class="C9DxTc " style="color: #000000; font-variant: normal;">Applicants turning 21 years of age must apply for their adult driver license, permit, or identification card on or after their 21st birthday to receive an adult credential. You'll need to visit a driver license office in person to get an adult license. For more information, visit </span><span class="C9DxTc " style="color: #000000; font-variant: normal; text-decoration: underline;">dmv.colorado.gov/renewals-under-age-21</span><span class="C9DxTc " style="color: #000000; font-variant: normal;">. </span></p><br><div id="h.uepxsf6xrrbt" class="GV3q8e yMxPgf aP9Z7e"></div><h3 id="h.uepxsf6xrrbt_l" dir="ltr" class="zfr3Q OmQG5e CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 11.0pt; margin-top: 21.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.uepxsf6xrrbt_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.uepxsf6xrrbt" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.uepxsf6xrrbt_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="color: #000000; font-size: 12.0pt; font-variant: normal; vertical-align: baseline;">There was a problem with my driver license or ID renewal and the transaction did not complete. How long will it take to receive a driver license renewal refund to my account?</span></div></h3><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-left: 15.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">It takes approximately 2 business days for a refund to be processed, unless it is an ACH payment - those can take longer (up to 5 days) due to the processing time.</span></p><br><div id="h.nsd7femt2zs7" class="GV3q8e yMxPgf aP9Z7e"></div><h3 id="h.nsd7femt2zs7_l" dir="ltr" class="zfr3Q OmQG5e CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.nsd7femt2zs7_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.nsd7femt2zs7" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.nsd7femt2zs7_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="font-variant: normal;">Questions?</span></div></h3><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="font-variant: normal;">For questions related to the </span><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Renew a Driver License</span><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700;"> or ID</span><span class="C9DxTc " style=""> </span><span class="C9DxTc " style="font-variant: normal;">section of the app, please contact the Colorado</span><span class="C9DxTc " style="font-variant: normal;"> Department of Motor Vehicles (DMV) by going to </span><a class="XqQF9c" href="http://colorado.gov/DMV" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">colorado.gov/DMV</span></a><span class="C9DxTc " style="font-variant: normal;"> and clicking the Contact Us tab.</span></p></div></div></div></div></div></div></div></div></div></section><section id="h.674c33636d462743_5" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="vhaaFf qUO6Ue" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me" jsaction="click:uYnbT;JIbuQc:uYnbT;"><div id="h.674c33636d462743_0" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.c2a9ggnn1xbi" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.c2a9ggnn1xbi_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.c2a9ggnn1xbi_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.c2a9ggnn1xbi" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.c2a9ggnn1xbi_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="">Sales Tax Lookup</span></div></h2></div></div><div role="button" class="uArJ5e Y5FYJe cjq2Db zGbri" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Expand" tabindex="0" data-tooltip="Expand" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"/></svg></span></span></span></div><div role="button" class="uArJ5e Y5FYJe cjq2Db amZmwc" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Collapse" tabindex="0" data-tooltip="Collapse" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M18.59 16.41L20 15l-8-8-8 8 1.41 1.41L12 9.83"/></svg></span></span></span></div></div></div><div class="oKdM2c ZZyype"><div id="h.674c33636d462743_2" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><p dir="ltr" class="zfr3Q CDt4Ke " style="line-height: 1.38;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">What is SUTS?</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 21.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">SUTS is an abbreviation for Sales and Use Tax Simplification. It represents various services the state offers to help taxpayers and business owners to determine the correct sales tax rate based on location, as well as filing and remitting those taxes to the various municipalities and taxing districts in your area.</span></p><br><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">When will I need to know the sales and use tax?</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 21.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><a class="XqQF9c" href="https://leg.colorado.gov/bills/hb22-1027" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">House Bill 22-1027</span></a><span class="C9DxTc " style="color: #000000; font-variant: normal;"> allowed some extensions for small retailers with less than $100,000 in annual sales to source sales to their Colorado business location until October 1, 2022. </span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">After October 1, 2022 all retailers</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">, </span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">regardless of annual sales figures must calculate sales taxes based on the location of where their product was ultimately received by their customer. </span><span class="C9DxTc " style="color: #000000; font-variant: normal;">This lookup service is here to provide taxpayers and business owners with an extra tool to help make this transition period as easy as possible.</span></p><br><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">What happens if I used your Sales Tax Lookup, was audited, and found out I charged an incorrect amount for sales tax? </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 21.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">If you used the myColorado Sales Tax Lookup, and through a state review or audit that the proposed tax rate was incorrect, the tax remitter would still be liable for the difference in tax due (or refund if the tax rate was too high). However, the Department of Revenue (DOR) would not charge any penalty or interest on the correction that would otherwise be applicable. This is because the state guarantees the information provided through the myColorado's </span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Sales Tax Lookup</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> is accurate. This is also called Hold Harmless Protection and is afforded to any business that shows they’ve used the state’s data to calculate the sales tax due from a customer with a Colorado destination address. If you’re a business that is interested in automating this data into your own POS system, please contact </span><span class="C9DxTc " style="color: #1155cc; font-variant: normal; text-decoration: underline;">dor_locationfilers@state.co.us</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> and they will be happy to help you integrate this data.</span></p><br><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">What kind of vendors need to know the sales and use tax?</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 21.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Business owners, freelancers or online sellers need to understand sales taxes in Colorado provided they’re shipping the product they sold to a Colorado address. Photographers, crafters that sell goods at trade shows and vendors that sell food from food trucks are just a few examples of people who benefit from knowing sales and use tax rates across Colorado. Please refer to the Department of Revenue if you have any questions about the taxability of a product you may be selling in Colorado</span><a class="XqQF9c" href="https://cdor.colorado.gov/im-looking-for/ask-a-question" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span><span class="C9DxTc " style="color: #1155cc; font-variant: normal; text-decoration: underline;">cdor.colorado.gov/im-looking-for/ask-a-question</span></a><span class="C9DxTc " style="color: #000000; font-variant: normal;">.</span></p><br><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">What’s new in the latest version of myColorado Sales Tax Lookup?</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 21.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">Geolocation: </span><span class="C9DxTc " style="color: #000000; font-variant: normal;">Now you can view your sales and use taxes by searching via geolocation, or a phone’s geographic location, when using the app. An additional way to search for tax is by using the new display map that allows the user to tap on a location in Colorado to bring up the sales and use tax in the region selected.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 21.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">Calculator:</span><span class="C9DxTc " style="color: #000000;"> With the addition of our new sales tax calculator function in Sales Tax Lookup, users can enter a gross sale dollar amount (the amount you’re charging for the product you’re selling) and the service will apply the applicable tax rate for where you are located (or for a different location that can be selected on the map) and produce the total amount a customer should pay for the given product. Note, users can also select from a list of different product types that may be taxed differently from jurisdiction to jurisdiction from the drop-down menu (the default is “General Merchandise”).</span></p><br><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 0.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">The Sales Tax Lookup feature is not responding.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.44; margin-bottom: 0.0pt; margin-left: 15.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000;">Make sure the latest version of myColorado is installed. If </span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">Sales Tax Lookup</span><span class="C9DxTc " style="color: #000000;"> is still not responding, check your phone’s location sharing settings. Enable permissions to use the phone’s location to either “while using the app” or “always allow”. This will enable </span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-weight: 700;">Sales Tax Lookup</span><span class="C9DxTc " style="color: #000000;"> to work properly using the phone’s geolocation.</span></p></div></div></div></div></div></div></div></div></div></section><section id="h.2ee47bcea94e2718_6" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="vhaaFf qUO6Ue" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me" jsaction="click:uYnbT;JIbuQc:uYnbT;"><div id="h.2ee47bcea94e2718_0" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.axtbpffemr22" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.axtbpffemr22_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.axtbpffemr22_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.axtbpffemr22" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.axtbpffemr22_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="font-variant: normal;">Security and Data Protection</span></div></h2></div></div><div role="button" class="uArJ5e Y5FYJe cjq2Db zGbri" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Expand" tabindex="0" data-tooltip="Expand" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"/></svg></span></span></span></div><div role="button" class="uArJ5e Y5FYJe cjq2Db amZmwc" jscontroller="VXdfxd" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue;touchstart:p6p2H; touchmove:FwuNnf; touchend:yfqBxc(preventDefault=true); touchcancel:JMtRjd;focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-label="Collapse" tabindex="0" data-tooltip="Collapse" data-tooltip-vertical-offset="-12" data-tooltip-horizontal-offset="0"><div class="PDXc1b MbhUzd" jsname="ksKsZd"></div><span jsslot class="XuQwKc"><span class="GmuOkf"><span class="DPvwYc Vtm4Z" aria-hidden="true"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" class=" NMm5M"><path d="M18.59 16.41L20 15l-8-8-8 8 1.41 1.41L12 9.83"/></svg></span></span></span></div></div></div><div class="oKdM2c ZZyype"><div id="h.2ee47bcea94e2718_2" class="hJDwNd-AhqUyc-uQSCkd Ft7HRd-AhqUyc-uQSCkd jXK9ad D2fZ2 zu5uec wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Is myColorado secure?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Personal information in myColorado is protected by industry-leading multi-factor authentication and data encryption for privacy and security throughout the app. myColorado employs user authentication, validation, and federation on several levels to ensure the identity of the user.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 0.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Why does myColorado use multi-factor authentication (MFA) for logging in?</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Multi-factor authentication (MFA) helps to keep your account more secure by requiring account credentials along with additional information (e.g., a </span><span class="C9DxTc " style="color: #000000;">pass</span><span class="C9DxTc " style="color: #000000; font-variant: normal;">code sent to your phone.) This makes it harder for someone who is not authorized to access your account.</span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">What are the Colorado laws related to identity theft and using fake identification?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Identity theft is a felony in Colorado. Visit the National Conference of State Legislatures website </span><a class="XqQF9c" href="https://www.ncsl.org/financial-services/identity-theft" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-variant: normal; text-decoration: underline;">here</span></a><span class="C9DxTc " style="color: #000000; font-variant: normal;"> and select "Colorado" to view the current identity theft statutes.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Who has access to the personal data I enter into the myColorado app?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">When using the myColorado app, your data is protected through the use of industry-leading multi-factor authentication (MFA) and data encryption for privacy and security throughout the app. There are only two instances in which your data could be shared securely with a third party while using the app:</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">During Account Registration: As part of the registration process, the data you provide is used to verify your identity by comparing it to the data in the Colorado Division of Motor Vehicles database and performing "Customer Identification" checks commonly used by banks and other financial institutions. These third-party identity verification services are highly secure</span><span class="C9DxTc " style="color: #000000;"> and</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> regulated by the federal government, and the data is never stored by them since it is only used for the length of time it takes for you to register your account.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">To Make a Payment or Store Payment Information: Once your account has been created, your data is never shared again with third parties unless you choose the option to process a payment or store your payment information. For these services, the myColorado app uses a payment processor that is industry certified at the highest level (PCI Level 1). The app must provide your personal payment information to process a payment in the same manner that any other checkout process requires at the time of purchase or point of sale.</span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">With the exception of the two momentary and widely accepted scenarios noted above, all other activity and data remains private and securely encrypted throughout myColorado, and is specific to only your use within the app and the incorporated state services. The myColorado team and the State of Colorado take the privacy and protection of your personal data very seriously.</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> If you have questions about your data privacy, please </span><a class="XqQF9c" href="https://mycolorado.gov/customer-support" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-family: 'Trebuchet MS', Arial; font-weight: 700; text-decoration: underline;">contact our customer support</span></a><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">.</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Will my personal information in myColorado be compromised if my phone is lost or stolen?</span><span class="C9DxTc " style="color: #000000; font-family: Arial; font-variant: normal; font-weight: 400;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Like any app, you should protect it with your phone’s biometric features, such as a thumbprint or facial recognition. These features are enabled by default in myColorado based on what you have already set up on your phone. Enabling thumbprint or facial recognition will help ensure that no one except you will be able to </span><span class="C9DxTc " style="color: #000000;">sign in</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> to the app and access your information.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Is there a way to protect my personal information that is not needed for identity verification?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Yes, myColorado allows you to hide information that is not pertinent to your use. For instance, if you are entering a restaurant that serves alcohol, you can choose to hide your address and even your birthdate using the toggle settings in the app; there is an indicator that will let the merchant see that you are over 21.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Can merchants scan the 2D barcode on a Colorado Digital ID just as they do for physical cards?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">Yes, the swipe-left functionality will display the “back” of the ID with the barcode.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Where did the app get my profile information from?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">When you initially scanned the barcode on the back of your driver license, the myColorado app interpreted the information contained within the barcode.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p><br><p dir="ltr" class="zfr3Q CDt4Ke " style=""><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;">Will my driver license be updated with the selfie picture I used to create my Digital ID?</span><span class="C9DxTc " style="color: #000000; font-family: 'Trebuchet MS', Arial; font-variant: normal; font-weight: 700;"> </span></p><p dir="ltr" class="zfr3Q CDt4Ke " style="margin-left: 15.0pt; padding-left: 0.0pt; text-indent: 0.0pt;"><span class="C9DxTc " style="color: #000000; font-variant: normal;">No. The image that is associated with your driver license is the same one that was taken at the DMV. The selfie image is only used during the Digital ID setup process to securely validate you</span><span class="C9DxTc " style="color: #000000;">r identity</span><span class="C9DxTc " style="color: #000000; font-variant: normal;">.</span><span class="C9DxTc " style="color: #000000; font-variant: normal;"> </span></p></div></div></div></div></div></div></div></div></div></section></div><div class="Xpil1b xgQ6eb"></div><footer jsname="yePe5c"><section id="h.48d7f636f520877b_83" class="yaqOZd"><div class="IFuOkc"></div><div class="mYVXT"><div class="LS81yb VICjCf j5pSsc db35Fc" tabindex="-1"><div class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-qWD73c Ktthjf-AhqUyc-qWD73c JNdkSc SQVYQc"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.48d7f636f520877b_123" class="hJDwNd-AhqUyc-OiUrBf Ft7HRd-AhqUyc-OiUrBf jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb wHaque g5GTcb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd mGzaTb Depvyb baZpAe"><div id="h.z7dmdc5mo7fc" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.z7dmdc5mo7fc_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.z7dmdc5mo7fc_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.z7dmdc5mo7fc" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.z7dmdc5mo7fc_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="font-family: 'Trebuchet MS', Arial; font-size: 15.0pt; font-weight: 400; vertical-align: baseline;">Need help? </span><a class="XqQF9c" href="https://mycolorado.gov/customer-support#h.4m2sfaupl8gc" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc aw5Odc " style="font-family: 'Trebuchet MS', Arial; font-size: 15.0pt; font-weight: 400; text-decoration: underline; vertical-align: baseline;">Contact myColorado Customer Support</span></a></div></h2><div id="h.2ex4abhmdhi8" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.2ex4abhmdhi8_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.7999999999999998; margin-bottom: 9.0pt; margin-top: 18.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.2ex4abhmdhi8_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.2ex4abhmdhi8" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.2ex4abhmdhi8_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="font-variant: normal;">State of Colorado Website Accessibility </span></div></h2><p dir="ltr" class="zfr3Q CDt4Ke " style="background-color: transparent; border-bottom: none; border-left: none; border-right: none; border-top: none; line-height: 1.38; margin-bottom: 9.0pt; margin-top: 0.0pt; padding-bottom: 0.0pt; padding-left: 0.0pt; padding-right: 0.0pt; padding-top: 0.0pt;"><span class="C9DxTc " style="color: #007d30; font-variant: normal;">The State of Colorado is committed to providing equitable access to our services to all Coloradans. Our ongoing accessibility effort work towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, levels A and AA criteria. These guidelines not only help make web content accessible to users with sensory, cognitive, and mobility disabilities but ultimately to all users, regardless of ability.</span></p><div id="h.ufa4ta7svqfc" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.ufa4ta7svqfc_l" dir="ltr" class="zfr3Q JYVBee CDt4Ke " style=""><div jscontroller="Ae65rd" jsaction="touchstart:UrsOsc; click:KjsqPd; focusout:QZoaZ; mouseover:y0pDld; mouseout:dq0hvd;fv1Rjc:jbFSOd;CrfLRd:SzACGe;" class="CjVfdc"><div class="PPhIP rviiZ" jsname="haAclf"><div role="presentation" class="U26fgb mUbCce fKz7Od LRAOtb Znu9nd M9Bg4d" jscontroller="mxS5xe" jsaction="click:cOuCgd; mousedown:UX7yZ; mouseup:lbsD7e; mouseenter:tfO1Yc; mouseleave:JywGue; focus:AHmuwe; blur:O22p3e; contextmenu:mg9Pef;" jsshadow aria-describedby="h.ufa4ta7svqfc_l" aria-label="Copy heading link" aria-disabled="false" data-tooltip="Copy heading link" aria-hidden="true" data-tooltip-position="top" data-tooltip-vertical-offset="12" data-tooltip-horizontal-offset="0"><a class="FKF6mc TpQm9d" href="#h.ufa4ta7svqfc" aria-label="Copy heading link" jsname="hiK3ld" role="button" aria-describedby="h.ufa4ta7svqfc_l"><div class="VTBa7b MbhUzd" jsname="ksKsZd"></div><span jsslot class="xjKiLb"><span class="Ce1Y1c" style="top: -11px"><svg class="OUGEr QdAdhf" width="22px" height="22px" viewBox="0 0 24 24" fill="currentColor" focusable="false"><path d="M0 0h24v24H0z" fill="none"/><path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/></svg></span></span></a></div></div><span class="C9DxTc " style="color: #007d30; font-family: 'Trebuchet MS', Arial; font-size: 15.0pt; font-variant: normal; font-weight: 400; vertical-align: baseline;">To l</span><span class="C9DxTc " style="color: #007d30; font-family: 'Trebuchet MS', Arial; font-size: 15.0pt; font-variant: normal; font-weight: 400; vertical-align: baseline;">earn more about our commitment to meeting accessibility standards visit the </span><a class="XqQF9c" href="https://oit.colorado.gov/accessibility-statement" target="_blank" style="color: inherit; text-decoration: none;"><span class="C9DxTc " style="color: #007d30; font-family: 'Trebuchet MS', Arial; font-size: 15.0pt; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline;">State of Colorado Accessibility Statement webpage</span></a></div></h2></div></div></div></div></div></div></div><div class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb purZT-AhqUyc-II5mzb ZcASvf-AhqUyc-II5mzb pSzOP-AhqUyc-II5mzb Ktthjf-AhqUyc-II5mzb JNdkSc SQVYQc yYI8W HQwdzb"><div class="JNdkSc-SmKAyb LkDMRd"><div class="" jscontroller="sGwD4d" jsaction="zXBUYb:zTPCnb;zQF9Uc:Qxe3nd;" jsname="F57UId"><div class="oKdM2c ZZyype Kzv0Me"><div id="h.48d7f636f520877b_7" class="hJDwNd-AhqUyc-II5mzb Ft7HRd-AhqUyc-II5mzb jXK9ad D2fZ2 zu5uec OjCsFc dmUFtb"><div class="jXK9ad-SmKAyb"><div class="tyJCtd baZpAe"><div class="i2gjFc kRIadf"><a href="https://www.google.com/url?q=https%3A%2F%2Fwww.threads.net%2F%40mycoloradogov&sa=D&sntz=1&usg=AOvVaw3oMojC65NMs34DrcOYvQ5Z" target="_blank" class="RNpQXe" style="width: 32px; 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