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Trust Guidelines: Our Marketplace Trust Policy | UpCity

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wp-block-group-is-layout-constrained"> <div class="wp-block-group has-white-background-color has-background is-layout-constrained wp-container-core-group-is-layout-14 wp-block-group-is-layout-constrained" style="border-radius:8px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex" style="margin-top:0;margin-bottom:0"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-4 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex" style="margin-top:0;margin-bottom:0"> <figure class="wp-block-image size-full is-resized wp-container-content-1"><img loading="lazy" decoding="async" width="21" height="19" src="https://upcity.com/wp-content/uploads/2024/05/Group-367.svg" alt="" class="wp-image-98730" style="object-fit:contain;width:20px;height:20px"/></figure> <h5 class="wp-block-heading has-dark-blue-color has-text-color has-link-color has-min-12-max-14-font-size wp-elements-fa0e5184276f9d80bf4db02b8dd0c0dd" style="margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;font-style:normal;font-weight:700;text-transform:uppercase">DEsign &amp; creative</h5> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-3 wp-block-group-is-layout-constrained" style="margin-top:var(--wp--preset--spacing--40);padding-left:30px"><nav class="has-text-color has-dark-blue-color is-vertical wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-1 wp-block-navigation-is-layout-flex" aria-label="Mega Menu Item: Design &amp; Creative"><ul class="wp-block-navigation__container has-text-color has-dark-blue-color is-vertical wp-block-navigation"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/graphic-design"><span class="wp-block-navigation-item__label">Graphic Design</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/logo-design"><span class="wp-block-navigation-item__label">Logo Design</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/ux"><span class="wp-block-navigation-item__label">UX Design</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/web-design"><span class="wp-block-navigation-item__label">Web Design</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link has-min-12-max-14-font-size"><a class="wp-block-navigation-item__content" href="https://upcity.com/lists"><span class="wp-block-navigation-item__label"><strong><em>Browse all Design &amp; Creative</em></strong></span></a></li></ul></nav></div> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-7 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-5 wp-block-group-is-layout-flex" style="margin-top:0;margin-bottom:0"> <figure class="wp-block-image size-full is-resized wp-container-content-2"><img loading="lazy" width="24" height="24" decoding="async" src="https://upcity.com/wp-content/uploads/2024/05/icon-app-window-code-bold-dark.svg" alt="" class="wp-image-98733" style="object-fit:contain;width:20px;height:auto"/></figure> <h5 class="wp-block-heading has-dark-blue-color has-text-color has-link-color has-min-12-max-14-font-size wp-elements-da862162cea29a4f98d6fe2075a38816" style="margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;font-style:normal;font-weight:700;text-transform:uppercase">DEvelopment</h5> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained" style="margin-top:var(--wp--preset--spacing--40);padding-left:30px"><nav class="has-text-color has-dark-blue-color is-vertical wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-2 wp-block-navigation-is-layout-flex" aria-label="Mega Menu Item: Development"><ul class="wp-block-navigation__container has-text-color has-dark-blue-color is-vertical wp-block-navigation"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/mobile-app-development/android"><span class="wp-block-navigation-item__label">Android App Development</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/mobile-app-development"><span class="wp-block-navigation-item__label">Mobile App Development</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/software-development"><span class="wp-block-navigation-item__label">Software Development</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/mobile-app-development/ios"><span class="wp-block-navigation-item__label">iOS App Development</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link has-min-12-max-14-font-size"><a class="wp-block-navigation-item__content" href="https://upcity.com/lists"><span class="wp-block-navigation-item__label"><strong><em>Browse all Development</em></strong></span></a></li></ul></nav></div> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-10 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-8 wp-block-group-is-layout-flex" style="margin-top:0;margin-bottom:0"> <figure class="wp-block-image size-full is-resized wp-container-content-3"><img loading="lazy" width="24" height="24" decoding="async" src="https://upcity.com/wp-content/uploads/2024/05/icon-app-window-code-bold-dark.svg" alt="" class="wp-image-98733" style="object-fit:contain;width:20px;height:20px"/></figure> <h5 class="wp-block-heading has-dark-blue-color has-text-color has-link-color has-min-12-max-14-font-size wp-elements-79e8ea7f22d1540056517e72c5988e95" style="margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;font-style:normal;font-weight:700;text-transform:uppercase">IT Services</h5> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-9 wp-block-group-is-layout-constrained" style="margin-top:var(--wp--preset--spacing--40);padding-left:30px"><nav class="has-text-color has-dark-blue-color is-vertical wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-3 wp-block-navigation-is-layout-flex" aria-label="Mega Menu Item: IT Services"><ul class="wp-block-navigation__container has-text-color has-dark-blue-color is-vertical wp-block-navigation"><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/big-data"><span class="wp-block-navigation-item__label">Big Data &amp; Business Intelligence</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/cybersecurity"><span class="wp-block-navigation-item__label">Cybersecurity</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link has-min-12-max-14-font-size"><a class="wp-block-navigation-item__content" href="https://upcity.com/lists"><span class="wp-block-navigation-item__label"><strong><em>Browse All IT Services</em></strong></span></a></li></ul></nav></div> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-13 wp-block-group-is-layout-constrained"> <div class="wp-block-group is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-11 wp-block-group-is-layout-flex" style="margin-top:0;margin-bottom:0"> <figure class="wp-block-image size-full is-resized wp-container-content-4"><img loading="lazy" width="24" height="24" decoding="async" src="https://upcity.com/wp-content/uploads/2024/05/icon-app-window-code-bold-dark.svg" alt="" class="wp-image-98733" style="object-fit:contain;width:20px;height:20px"/></figure> <h5 class="wp-block-heading has-dark-blue-color has-text-color has-link-color has-min-12-max-14-font-size wp-elements-2be09c792c65bd452c9b5ac4be963f95" style="margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;font-style:normal;font-weight:700;text-transform:uppercase">MARKETING &amp; Advertising</h5> </div> <div class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained" style="margin-top:var(--wp--preset--spacing--40);padding-left:30px"><nav class="has-text-color has-dark-blue-color is-vertical wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-4 wp-block-navigation-is-layout-flex" aria-label="Mega Menu Item: Marketing &amp; Advertising"><ul class="wp-block-navigation__container has-text-color 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class="wp-block-navigation-item__label">PPC</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/pr"><span class="wp-block-navigation-item__label">Public Relations (PR)</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/seo"><span class="wp-block-navigation-item__label">SEO</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/social-media"><span class="wp-block-navigation-item__label">Social Media</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/video-production"><span class="wp-block-navigation-item__label">Video Production</span></a></li><li class=" wp-block-navigation-item wp-block-navigation-link has-min-12-max-14-font-size"><a class="wp-block-navigation-item__content" href="/lists"><span class="wp-block-navigation-item__label"><em><strong>Browse All Marketing &amp; Advertising</strong></em></span></a></li></ul></nav></div> </div> </div> </div> </div> </div> <button aria-label="Close menu" class="menu-container__close-button" data-wp-on--click="actions.closeMenuOnClick" type="button" > <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" width="20" height="20" aria-hidden="true" focusable="false"><path d="M13 11.8l6.1-6.3-1-1-6.1 6.2-6.1-6.2-1 1 6.1 6.3-6.5 6.7 1 1 6.5-6.6 6.5 6.6 1-1z"></path></svg> </button> </div> </li> <li class="has-1rem-font-size wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/providers/"><span class="wp-block-navigation-item__label">For Service Providers</span></a></li><li class="has-1rem-font-size wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://insights.upcity.com/"><span class="wp-block-navigation-item__label">Provider Log In</span></a></li></ul></nav> <nav class="has-min-18-max-20-font-size is-responsive alt-primary-nav wp-block-navigation has-min-18-max-20-font-size is-layout-flex wp-block-navigation-is-layout-flex" aria-label="Header – Mobile menu" data-wp-interactive="core/navigation" data-wp-context='{"overlayOpenedBy":{"click":false,"hover":false,"focus":false},"type":"overlay","roleAttribute":"","ariaLabel":"Menu"}'><button aria-haspopup="dialog" aria-label="Open menu" class="wp-block-navigation__responsive-container-open always-shown" data-wp-on-async--click="actions.openMenuOnClick" data-wp-on--keydown="actions.handleMenuKeydown" ><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M5 5v1.5h14V5H5zm0 7.8h14v-1.5H5v1.5zM5 19h14v-1.5H5V19z" /></svg></button> <div class="wp-block-navigation__responsive-container hidden-by-default has-text-color has-yellow-color has-background has-dark-blue-background-color" 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id="modal-1-content"> <ul class="wp-block-navigation__container has-min-18-max-20-font-size is-responsive alt-primary-nav wp-block-navigation has-min-18-max-20-font-size"><li data-wp-context="{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot; }" data-wp-interactive="core/navigation" data-wp-on--focusout="actions.handleMenuFocusout" data-wp-on--keydown="actions.handleMenuKeydown" data-wp-on-async--mouseenter="actions.openMenuOnHover" data-wp-on-async--mouseleave="actions.closeMenuOnHover" data-wp-watch="callbacks.initMenu" tabindex="-1" class="has-min-18-max-20-font-size wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu"><a class="wp-block-navigation-item__content">Find A Pro</a><button data-wp-bind--aria-expanded="state.isMenuOpen" data-wp-on-async--click="actions.toggleMenuOnClick" aria-label="Find A Pro submenu" class="wp-block-navigation__submenu-icon 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wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/lists"><span class="wp-block-navigation-item__label">Marketing &amp; Advertising</span></a></li><li class="has-min-18-max-20-font-size wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://upcity.com/lists"><span class="wp-block-navigation-item__label">IT Services</span></a></li></ul></li><li class="has-min-18-max-20-font-size wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="/providers"><span class="wp-block-navigation-item__label">For Service Providers</span></a></li><li class="has-min-18-max-20-font-size wp-block-navigation-item wp-block-navigation-link"><a class="wp-block-navigation-item__content" href="https://insights.upcity.com/log-in"><span class="wp-block-navigation-item__label">Provider Log In</span></a></li></ul> </div> </div> </div> </div></nav></div> </div> </header> <main class="wp-block-group is-layout-constrained wp-container-core-group-is-layout-18 wp-block-group-is-layout-constrained"> <div style="height:60px" aria-hidden="true" class="wp-block-spacer hide-on-mobile"></div> <div class="entry-content wp-block-post-content is-layout-constrained wp-container-core-post-content-is-layout-1 wp-block-post-content-is-layout-constrained"><!--themify_builder_content--> <div id="themify_builder_content-56510" data-postid="56510" class="themify_builder_content themify_builder_content-56510 themify_builder tf_clear"> <div data-css_id="0vro866" id="pageIntro" data-lazy="1" class="module_row themify_builder_row fullwidth tb_0vro866 tb_first tf_w"> <div class="row_inner col_align_middle gutter-none tb_col_count_2 tf_box tf_rel"> <div data-lazy="1" class="module_column tb-column col4-2 tb_z9hu867 pageHeadlines first"> <!-- module text --> <div class="module module-text tb_ky10868 " data-lazy="1"> <div class="tb_text_wrap"> <h1 style="text-align: left;"><span class="headlineFlag">UpCity Service Providers: </span>How we identify <strong>who you can&nbsp;trust</strong></h1> </div> </div> <!-- /module text --> </div> <div data-lazy="1" class="module_column tb-column col4-2 tb_7u0b868 last"> <span class="tb_row_frame_wrap tf_overflow tf_abs" data-lazy="1"><span class="tb_row_frame tb_row_frame_left tf_abs tf_hide tf_overflow tf_h"></span></span> </div> </div> </div> <div data-css_id="e7yu866" data-lazy="1" class="module_row themify_builder_row homepageCategoryLists fullwidth tb_e7yu866 tf_w"> <div class="row_inner col_align_top tb_col_count_4 tf_box tf_rel"> <div data-lazy="1" class="module_column tb-column col4-1 tb_rm98869 first"> <!-- module feature --> <div class="module module-feature tb_o3rz869 with-chart layout-icon-top size-custom " data-layout-mobile="icon-top" data-layout-desktop="icon-top" data-lazy="1"> <div class="module-feature-image tf_textc tf_rel"> <span class="module-feature-chart-html5 tf_box tf_rel tf_inline_b" style="width:60px;height:60px;"> <svg class="tf_abs tf_w tf_h"> <circle class="tb_feature_fill" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke-width="3"/> <circle class="tb_feature_stroke" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke="#efb81c" stroke-width="3" data-progress="100" stroke-dasharray="0,10000"/> </svg> <span class="chart-html5-circle tf_w tf_h"> <img loading="lazy" decoding="async" src="https://images.upcity.com/wp-content/uploads/2019/08/13171846/icon-seo-search-graph-reg-light.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="80,000 +"> </span> </span> </div> <div class="module-feature-content tf_textc"> <h3 class="module-feature-title"> 80,000 + </h3> <div class="tb_text_wrap"> <p style="text-align: center;">Individually tracked keyphrases to measure organic search visibility</p> </div> </div> </div> <!-- /module feature --> </div> <div data-lazy="1" class="module_column tb-column col4-1 tb_3gy1869"> <!-- module feature --> <div class="module module-feature tb_x0iz869 with-chart layout-icon-top size-custom " data-layout-mobile="icon-top" data-layout-desktop="icon-top" data-lazy="1"> <div class="module-feature-image tf_textc tf_rel"> <span class="module-feature-chart-html5 tf_box tf_rel tf_inline_b" style="width:60px;height:60px;"> <svg class="tf_abs tf_w tf_h"> <circle class="tb_feature_fill" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke-width="3"/> <circle class="tb_feature_stroke" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke="#efb81c" stroke-width="3" data-progress="100" stroke-dasharray="0,10000"/> </svg> <span class="chart-html5-circle tf_w tf_h"> <img loading="lazy" decoding="async" src="https://images.upcity.com/wp-content/uploads/2019/08/13171437/icon-multiple-actions-star-reg-light.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="940,000 +"> </span> </span> </div> <div class="module-feature-content tf_textc"> <h3 class="module-feature-title"> 940,000 + </h3> <div class="tb_text_wrap"> <p style="text-align: center;">Real customer reviews monitored across Google, Facebook, Yelp, and UpCity</p> </div> </div> </div> <!-- /module feature --> </div> <div data-lazy="1" class="module_column tb-column col4-1 tb_iq41869"> <!-- module feature --> <div class="module module-feature tb_gqgv869 with-chart layout-icon-top size-custom " data-layout-mobile="icon-top" data-layout-desktop="icon-top" data-lazy="1"> <div class="module-feature-image tf_textc tf_rel"> <span class="module-feature-chart-html5 tf_box tf_rel tf_inline_b" style="width:60px;height:60px;"> <svg class="tf_abs tf_w tf_h"> <circle class="tb_feature_fill" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke-width="3"/> <circle class="tb_feature_stroke" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke="#efb81c" stroke-width="3" data-progress="100" stroke-dasharray="0,10000"/> </svg> <span class="chart-html5-circle tf_w tf_h"> <img loading="lazy" decoding="async" src="https://images.upcity.com/wp-content/uploads/2019/08/13171046/icon-checklist-reg-light.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="81,000 +"> </span> </span> </div> <div class="module-feature-content tf_textc"> <h3 class="module-feature-title"> 81,000 + </h3> <div class="tb_text_wrap"> <p style="text-align: center;">Local listings for B2B services providers tracked for presence &amp; consistency</p> </div> </div> </div> <!-- /module feature --> </div> <div data-lazy="1" class="module_column tb-column col4-1 tb_y3t1870 last"> <!-- module feature --> <div class="module module-feature tb_7rvq870 with-chart layout-icon-top size-custom " data-layout-mobile="icon-top" data-layout-desktop="icon-top" data-lazy="1"> <div class="module-feature-image tf_textc tf_rel"> <span class="module-feature-chart-html5 tf_box tf_rel tf_inline_b" style="width:60px;height:60px;"> <svg class="tf_abs tf_w tf_h"> <circle class="tb_feature_fill" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke-width="3"/> <circle class="tb_feature_stroke" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke="#efb81c" stroke-width="3" data-progress="100" stroke-dasharray="0,10000"/> </svg> <span class="chart-html5-circle tf_w tf_h"> <img loading="lazy" decoding="async" src="https://images.upcity.com/wp-content/uploads/2019/08/13170332/icon-domain-authority-reg-light.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="84,000 +"> </span> </span> </div> <div class="module-feature-content tf_textc"> <h3 class="module-feature-title"> 84,000 + </h3> <div class="tb_text_wrap"> <p style="text-align: center;">Service provider websites monitored for domain authority and page speed </p> </div> </div> </div> <!-- /module feature --> </div> </div> </div> <div data-css_id="61ji866" data-lazy="1" class="module_row themify_builder_row fullwidth tb_61ji866 tf_w"> <div class="row_inner col_align_top tb_col_count_1 tf_box tf_rel"> <div data-lazy="1" class="module_column tb-column col-full tb_w3qz870 first"> <!-- module icon --> <div class="module module-icon tb_6uen870 sectionJumper large none icon_vertical " data-lazy="1"> <div class="module-icon-item"> <a href="#summary"> <em class="tf_boxorange"><svg class="tf_fa tf-ti-angle-down" aria-hidden="true"><use href="#tf-ti-angle-down"></use></svg></em> <span>MORE ABOUT OUR TRUSTED PROVIDERS</span> </a> </div> </div> <!-- /module icon --> </div> </div> </div> <div id="summary" data-lazy="1" class="module_row themify_builder_row tb_jngy866 tf_w"> <div class="row_inner col_align_top tb_col_count_2 tf_box tf_rel"> <div data-lazy="1" class="module_column tb-column col3-2 tb_fmsz870 first"> <!-- module text --> <div class="module module-text tb_6m0t870 maxWidth700 " data-lazy="1"> <div class="tb_text_wrap"> <h2>Why You Should Trust UpCity Certified Providers</h2> <p class="p1">As a business, it&#8217;s tough to know who you can trust to provide you credible services and act as a partner in your success. UpCity has developed a proprietary algorithm that utilizes nine digital signals to measure the credibility and trustworthiness of each of our Certified Partners. We use this algorithm to build the UpCity Recommendability Rating, an assessment of how recommendable a service provider is in comparison with other service providers. It is derived from a variety of data points that are designed to help business owners find a partner that is the best fit for them, with the goal of giving business owners peace of mind knowing they are partnering with someone they can trust. A service provider’s Recommendability Rating helps guide us in ranking and recommending the top providers by service area in each local market and nationally, providing businesses with a trusted resource when selecting a partner.</p> <p class="p1">Recommendability Ratings cannot be purchased and rely solely on factors that impact how recommendable a service provider is.</p> </div> </div> <!-- /module text --><!-- module text --> <div class="module module-text tb_lr6z871 maxWidth700 " data-lazy="1" id="faqBusiness-2"> <div class="tb_text_wrap"> <h2>Frequently Asked Business Owner Questions about Certified Providers</h2> </div> </div> <!-- /module text --><!-- module accordion --> <div class="module module-accordion tb_gkh9871 faqAccordion" data-behavior="toggle" data-lazy="1"> <ul class="ui module-accordion separate transparent"> <li> <div class="accordion-title tf_rel"> <a href="#acc-gkh9871-0" class="tb_title_accordion" aria-controls="acc-gkh9871-0-content" aria-expanded="false"> <i class="accordion-icon"><svg class="tf_fa tf-ti-help" aria-hidden="true"><use href="#tf-ti-help"></use></svg></i> <i class="accordion-active-icon tf_hide"><svg class="tf_fa tf-ti-angle-double-up" aria-hidden="true"><use href="#tf-ti-angle-double-up"></use></svg></i> How is the UpCity Recommendability Rating Calculated? </a> </div><!-- .accordion-title --> <div id="acc-gkh9871-0-content" data-id="acc-gkh9871-0" aria-hidden="true" class="accordion-content tf_hide tf_clearfix"> <div data-lazy="1" class="module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_3bdj752" itemprop="text"> <div data-lazy="1" class="module_column sub_column tb_pltx752 first"> <!-- module text --> <div class="module module-text tb_dhqt752 " data-lazy="1"> <div class="tb_text_wrap"> <p>We collect data from a variety of sources to provide a fair and accurate assessment of an agency or business, alongside information provided by the agency or business themselves during the profile creation process. Data sources include, but are not limited to, online information repositories like Google, Yelp, and Facebook, as well as public records.</p> <p>This information is aggregated and considered against the weighting functions of our mathematical algorithm to assign value to important aspects of a given business. Businesses with more complete data are favored over those with incomplete or missing information to ensure UpCity provides a high-quality experience to businesses and end-users of the community.</p> </div> </div> <!-- /module text --> </div> </div> </div><!-- .accordion-content --> </li> <li> <div class="accordion-title tf_rel"> <a href="#acc-gkh9871-1" class="tb_title_accordion" aria-controls="acc-gkh9871-1-content" aria-expanded="false"> <i class="accordion-icon"><svg class="tf_fa tf-ti-help" aria-hidden="true"><use href="#tf-ti-help"></use></svg></i> <i class="accordion-active-icon tf_hide"><svg class="tf_fa tf-ti-angle-double-up" aria-hidden="true"><use href="#tf-ti-angle-double-up"></use></svg></i> Does UpCity share detailed information about how these ratings are calculated? </a> </div><!-- .accordion-title --> <div id="acc-gkh9871-1-content" data-id="acc-gkh9871-1" aria-hidden="true" class="accordion-content tf_hide tf_clearfix"> <div data-lazy="1" class="module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_zp9h752" itemprop="text"> <div data-lazy="1" class="module_column sub_column tb_vz8o752 first"> <!-- module text --> <div class="module module-text tb_17gk752 " data-lazy="1"> <div class="tb_text_wrap"> <p>While UpCity is happy to provide insights into the important types of data we take into consideration in our rating methodology, the specific weightings and calculations that our algorithm uses to make these determinations are considered proprietary, both to protect the integrity of our community and to prevent service providers from manipulating the rating system for unfair advantage.</p> <p>Similar to Google’s organic search placement algorithm, we keep the fine details of this process secret to give every provider a fair chance at placement and to ensure that agencies or businesses are rewarded for their high quality work and reputation, and not their ability to appease our algorithm alone.</p> </div> </div> <!-- /module text --> </div> </div> </div><!-- .accordion-content --> </li> <li> <div class="accordion-title tf_rel"> <a href="#acc-gkh9871-2" class="tb_title_accordion" aria-controls="acc-gkh9871-2-content" aria-expanded="false"> <i class="accordion-icon"><svg class="tf_fa tf-ti-help" aria-hidden="true"><use href="#tf-ti-help"></use></svg></i> <i class="accordion-active-icon tf_hide"><svg class="tf_fa tf-ti-angle-double-up" aria-hidden="true"><use href="#tf-ti-angle-double-up"></use></svg></i> Does a provder have to pay or sign up to have their UpCity Recommendability Rating calculated? </a> </div><!-- .accordion-title --> <div id="acc-gkh9871-2-content" data-id="acc-gkh9871-2" aria-hidden="true" class="accordion-content tf_hide tf_clearfix"> <div data-lazy="1" class="module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_86xt752" itemprop="text"> <div data-lazy="1" class="module_column sub_column tb_zp7b752 first"> <!-- module text --> <div class="module module-text tb_khpg752 " data-lazy="1"> <div class="tb_text_wrap"> <p>Not at all! The majority of the providers you find in the UpCity community have no standing business relationship with UpCity. Profiles are provided to any provider that fits the requirement for placement on a list free of charge, and the UpCity team is constantly researching providers in new markets to create profiles on their behalf to help them gain additional business visibility.</p> </div> </div> <!-- /module text --> </div> </div> </div><!-- .accordion-content --> </li> <li> <div class="accordion-title tf_rel"> <a href="#acc-gkh9871-3" class="tb_title_accordion" aria-controls="acc-gkh9871-3-content" aria-expanded="false"> <i class="accordion-icon"><svg class="tf_fa tf-ti-help" aria-hidden="true"><use href="#tf-ti-help"></use></svg></i> <i class="accordion-active-icon tf_hide"><svg class="tf_fa tf-ti-angle-double-up" aria-hidden="true"><use href="#tf-ti-angle-double-up"></use></svg></i> A provider on UpCity appears to be incorrect. What can I do? </a> </div><!-- .accordion-title --> <div id="acc-gkh9871-3-content" data-id="acc-gkh9871-3" aria-hidden="true" class="accordion-content tf_hide tf_clearfix"> <div data-lazy="1" class="module_subrow themify_builder_sub_row tf_w col_align_top tb_col_count_1 tb_g11y752" itemprop="text"> <div data-lazy="1" class="module_column sub_column tb_1ych752 first"> <!-- module text --> <div class="module module-text tb_ysd2752 " data-lazy="1"> <div class="tb_text_wrap"> <p>We rely heavily on the input and feedback provided from both agencies and businesses, as well as business owners who seek services within our community. If you see information on a service provider profile that you believe to be inaccurate or incorrect, please contact us and let us know at <a href="mailto:info@upcity.com">info@upcity.com</a>.</p> <p>Our community management and editorial team investigates all issues presented regarding UpCity listings, and if we find an agency or business to be in violation of our community guidelines or providing false/inaccurate information, these actions will be reflected in their score and, ultimately, their Recommendability Rating.</p> </div> </div> <!-- /module text --> </div> </div> </div><!-- .accordion-content --> </li> </ul> </div><!-- /module accordion --> </div> <div data-lazy="1" class="module_column tb-column col3-1 tb_x64u871 sideColFeature last"> <div data-sticky-active="{&quot;d&quot;:{&quot;stick&quot;:{&quot;v&quot;:&quot;100&quot;},&quot;unstick&quot;:{&quot;type&quot;:&quot;row&quot;,&quot;el&quot;:&quot;sfiy866&quot;}}}" data-lazy="1" class="module_subrow themify_builder_sub_row tf_w subMenu homepageCategoryLists col_align_top tb_col_count_1 tb_6voz871"> <div data-lazy="1" class="module_column sub_column col-full tb_hkgb871 first"> <!-- module feature --> <div class="module module-feature tb_srt9871 with-chart layout-icon-left size-custom listLists" data-layout-mobile="icon-top" data-layout-desktop="icon-left" data-lazy="1"> <div class="module-feature-image tf_textc tf_rel"> <span class="module-feature-chart-html5 tf_box tf_rel tf_inline_b" style="width:60px;height:60px;"> <svg class="tf_abs tf_w tf_h"> <circle class="tb_feature_fill" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke-width="3"/> <circle class="tb_feature_stroke" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke="#287495" stroke-width="3" data-progress="100" stroke-dasharray="0,10000"/> </svg> <span class="chart-html5-circle tf_w tf_h"> <img src="data:image/svg+xml,%3Csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20width='0'%20height='0'%20viewBox=%270%200%200%200%27%3E%3C/svg%3E" loading="lazy" data-lazy="1" class="tf_svg_lazy" decoding="async" data-tf-src="https://images.upcity.com/wp-content/uploads/2019/07/16143006/find-pro-bold.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="Businesses Seeking Services:"><noscript><img decoding="async" data-tf-not-load src="https://images.upcity.com/wp-content/uploads/2019/07/16143006/find-pro-bold.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="Businesses Seeking Services:"></noscript> </span> </span> </div> <div class="module-feature-content tf_textc"> <h3 class="module-feature-title"> Businesses Seeking Services: </h3> <div class="tb_text_wrap"> </div> </div> </div> <!-- /module feature --> <!-- module text --> <div class="module module-text tb_95gs871 " data-lazy="1"> <div class="tb_text_wrap"> <p>Find a reputable B2B service provider you can trust.</p> </div> </div> <!-- /module text --><!-- module buttons --> <div class="module module-buttons tb_s3ra872 buttons-horizontal transparent small circle" data-lazy="1"> <div class="module-buttons-item tf_in_flx"> <a href="/lists" class="ui builder_button tf_in_flx blue" > Find a Pro </a> </div> </div> <!-- /module buttons --> <!-- module divider --> <div class="module tf_mw module-divider tb_x5q9872 dashed " style="border-width: 1px;border-color: #394053;" data-lazy="1"> </div> <!-- /module divider --> <!-- module feature --> <div class="module module-feature tb_yw08872 with-chart layout-icon-left size-custom listLists" data-layout-mobile="icon-top" data-layout-desktop="icon-left" data-lazy="1"> <div class="module-feature-image tf_textc tf_rel"> <span class="module-feature-chart-html5 tf_box tf_rel tf_inline_b" style="width:60px;height:60px;"> <svg class="tf_abs tf_w tf_h"> <circle class="tb_feature_fill" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke-width="3"/> <circle class="tb_feature_stroke" r="calc(50% - 1.50px)" cx="50%" cy="50%" stroke="#287495" stroke-width="3" data-progress="100" stroke-dasharray="0,10000"/> </svg> <span class="chart-html5-circle tf_w tf_h"> <img src="data:image/svg+xml,%3Csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20width='0'%20height='0'%20viewBox=%270%200%200%200%27%3E%3C/svg%3E" loading="lazy" data-lazy="1" class="tf_svg_lazy" decoding="async" data-tf-src="https://images.upcity.com/wp-content/uploads/2019/07/28131452/list-your-services-dark.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="Service Providers:"><noscript><img decoding="async" data-tf-not-load src="https://images.upcity.com/wp-content/uploads/2019/07/28131452/list-your-services-dark.svg" width="60" height="60" style="width:calc(100% - 6px);height:calc(100% - 6px)" alt="Service Providers:"></noscript> </span> </span> </div> <div class="module-feature-content tf_textc"> <h3 class="module-feature-title"> Service Providers: </h3> <div class="tb_text_wrap"> </div> </div> </div> <!-- /module feature --> <!-- module text --> <div class="module module-text tb_ot7r872 " data-lazy="1"> <div class="tb_text_wrap"> <p>Grow your recommendability by joining UpCity.</p> </div> </div> <!-- /module text --><!-- module buttons --> <div class="module module-buttons tb_21tb872 buttons-horizontal transparent small circle" data-lazy="1"> <div class="module-buttons-item tf_in_flx"> <a href="/providers/#join" class="ui builder_button tf_in_flx blue" > Join UpCity </a> </div> </div> <!-- /module buttons --> </div> </div> </div> </div> </div> <div data-css_id="sfiy866" id="callToAction" data-lazy="1" class="module_row themify_builder_row fullwidth tb_sfiy866 tf_w"> <div class="row_inner col_align_top tb_col_count_1 tf_box tf_rel"> <div data-lazy="1" class="module_column tb-column col-full tb_f6n0872 first"> <div data-lazy="1" class="module_subrow themify_builder_sub_row tf_w col_align_middle gutter-none tb_col_count_2 tb_5im0873"> <div data-lazy="1" class="module_column sub_column col4-2 tb_y2yy873 solidOrangeFill first"> <!-- module text --> <div class="module module-text tb_itb0873 maxWidth900centered " data-lazy="1"> <div class="tb_text_wrap"> <h3>It’s Time To Find A Service Provider You Can Trust.</h3> <p>Let UpCity help you streamline your search with our pre-vetted and reputable providers.</p> </div> </div> <!-- /module text --><!-- module buttons --> <div class="module module-buttons tb_8b3b873 buttons-horizontal solid maxWidth900centered customIconButton browseButtonOrange small circle" data-lazy="1"> <div class="module-buttons-item tf_in_flx"> <a href="/lists" class="ui builder_button tf_in_flx gray" > Browse Providers </a> </div> </div> <!-- /module buttons --> </div> <div data-lazy="1" class="module_column sub_column col4-2 tb_5uur873 last"> <!-- module text --> <div class="module module-text tb_avf9873 maxWidth800centered " data-lazy="1"> <div class="tb_text_wrap"> <h3 style="text-align: right;"> Are you a Service Provider?</h3> <p style="text-align: right;">We help service providers build their online credibility and get more visibility. Test us out—sign up for an UpCity Free Partnership today to unlock your profile and get your free Recommendability Rating.</p> </div> </div> <!-- /module text --><!-- module buttons --> <div class="module module-buttons tb_89z4873 buttons-horizontal outline maxWidth900centered customIconButton listServicesOrange small circle" data-lazy="1"> <div class="module-buttons-item tf_in_flx"> <a href="/providers/#join" class="ui builder_button tf_in_flx orange" > Join UpCity </a> </div> </div> <!-- /module buttons --> <!-- module text --> <div class="module module-text tb_umg6873 maxWidth900centered " data-lazy="1"> <div class="tb_text_wrap"> <p style="text-align: right;"><a href="/providers/"><small>Learn why you should join</small></a></p> </div> </div> <!-- /module text --> </div> </div> </div> </div> </div> </div> <!--/themify_builder_content--></div></main> <footer class="wp-block-template-part"> <div class="wp-block-group footer-wrapper has-dark-blue-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained" style="padding-top:5rem;padding-bottom:7rem"> <div class="wp-block-group px-5 xl:px-0 is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:75%"> <figure class="wp-block-image is-resized"><img src="data:image/svg+xml,%3Csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20width='0'%20height='0'%20viewBox=%270%200%200%200%27%3E%3C/svg%3E" loading="lazy" data-lazy="1" class="tf_svg_lazy" decoding="async" data-tf-src="https://upcity.com/wp-content/themes/10up-theme/assets/svg/logo-light.svg" alt="UpCity Logo" style="width:125px"/><noscript><img decoding="async" data-tf-not-load src="https://upcity.com/wp-content/themes/10up-theme/assets/svg/logo-light.svg" alt="UpCity Logo" style="width:125px"/></noscript></figure> <div style="height:1rem" aria-hidden="true" class="wp-block-spacer"></div> <p class="has-light-gray-color has-text-color has-link-color wp-elements-dd13ab6c0edf40097b26d8c1668e1f39">We help&nbsp;B2B&nbsp;service providers increase visibility and showcase their brand credibility. 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