네이버페이

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html lang="ko"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta http-equiv="Content-Script-Type" content="text/javascript"> <meta http-equiv="Content-Style-Type" content="text/css"> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Cache-Control" content="no-cache"> <meta http-equiv="Pragma" content="no-cache"> <meta http-equiv="Expires" content="-1"> <meta name="format-detection" content="telephone=no"> <link type="text/css" rel="stylesheet" href="/css/customer.css"> <link type="text/css" rel="stylesheet" href="/css/uio_calendar.css"> <script type="text/javascript" src="/js/jquery/jquery.js"></script> <script type="text/javascript" src="/js/jquery/jquery.debounce.1.1.js"></script> <script type="text/javascript" src="/js/jquery/jquery.validation.js"></script> <script type="text/javascript" src="/js/jindo/jindo.all.js"></script> <script type="text/javascript" src="/js/jindo/jindo_component_1_14.js"></script> <script type="text/javascript" src="/js/jindo/jindo.UIComponent.js"></script> <script type="text/javascript" src="/js/jindo/jindo.Timer.js"></script> <script type="text/javascript" src="/js/jindo/jindo.WatchInput.js"></script> <script type="text/javascript" src="/js/jindo/jindo.LayerManager.js"></script> <script type="text/javascript" src="/js/jindo/jindo.LayerPosition.js"></script> <script type="text/javascript" src="/js/jindo/jindo.Calendar.js"></script> <script type="text/javascript" src="/js/jindo/jindo.DatePicker.js"></script> <script type="text/javascript" src="/js/jindo/jindo.DateRangePicker.js"></script> <script type="text/javascript" src="/js/jindo/jindo.TextRange.js"></script> <script type="text/javascript" src="/js/jindo/jindo.Formatter.js"></script> <script type="text/javascript" src="/js/jindo/jindo.textcheck.js"></script> <script type="text/javascript" src="/js/moment/moment.min.js"></script> <script type="text/javascript" src="/js/clickcr.js"></script> <script type="text/javascript" src="/js/lcslog.js"></script> <script type="text/javascript" src="/js/cookieUtil.js"></script> <script type="text/javascript" src="/js/DateCoreAPI_Lite.js"></script> <script type="text/javascript" src="/js/mail.file.upload.js"></script> <script type="text/javascript" src="/js/mail.js"></script> <script type="text/javascript" src="/js/helptext.js"></script> <script type="text/javascript" src="/js/satisfaction.js"></script> <title>네이버페이</title> </head> <body> <div id="wrap"> <div id="u_skip"> </div> <div id="header"> <header class="header"> <h1 class="logo"> <a href="https://www.naver.com"> <span class="blind">네이버</span> </a> <a href="https://new-m.pay.naver.com/pcpay"> <span class="blind">페이</span> </a> </h1> <ul class="gnb"> <li> <a href="https://shopping.naver.com/ns/home" class="nplus_store"><span class="blind">N+스토어</span></a> </li> <li> <a href="https://shopping.naver.com/cart" class="cart"> 장바구니 <span class="icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <g> <g> <path d="M0 0H24V24H0z" transform="translate(-285 -90) translate(285 90)"></path> <g fill="#222" fill-rule="nonzero" stroke="#222"> <path stroke-width=".2" d="M20.134 6.222H.866c-.505 0-.902.42-.863.913L2.32 18.653C2.424 19.978 3.55 21 4.91 21h11.18c1.36 0 2.563-1.022 2.668-2.347l2.24-11.518c.038-.493-.359-.913-.864-.913zM1.807 7.916h17.387l-2.232 10.608c-.035.44-.419.782-.871.782L4.808 19.3c-.405-.048-.738-.369-.77-.776L1.807 7.916z" transform="translate(-285 -90) translate(285 90) translate(1.5 1.5)"></path> <path stroke-width=".3" d="M10.5 0c2.518 0 4.572 2.06 4.664 4.638l.003.18V9.38c0 .407-.32.731-.712.731-.363 0-.712-.329-.712-.73V4.818c0-1.849-1.451-3.347-3.243-3.347-1.737 0-3.154 1.41-3.239 3.18l-.004.167V9.38c0 .407-.319.731-.712.731-.363 0-.712-.329-.712-.73V4.818C5.833 2.157 7.923 0 10.5 0z" transform="translate(-285 -90) translate(285 90) translate(1.5 1.5)"></path> </g> </g> </g> </g> </svg>  <span class=" single" id="cartItemCount" > </span> </span> </a> </li> </ul> </header> </div> <div id="container"> <div class="t_sction">  <div class="snb"> <div class="login_sc"> <div class="n_txt"> <p>네이버페이 포인트·머니를 확인하시거나<br> 네이버페이 설정을 이용하시려면,<br> NAVER 로그인을 해주세요.</p> </div> <div class="n_login"> <p>네이버페이로 결제 통합관리</p> <a href="https://nid.naver.com/nidlogin.login?url=https://help.pay.naver.com" class="btn_nlogin">NAVER 로그인</a> <ul> <li><a href="https://nid.naver.com/user2/help/idInquiry.nhn?menu=idinquiry">아이디</a><span class="blind">찾기</span></li> <li><a href="https://nid.naver.com/user2/help/pwInquiry.nhn?menu=pwinquiry">비밀번호 찾기</a></li> <li class="join"><a href="https://nid.naver.com/user/join.html?url=https://new-m.pay.naver.com/pcpay">회원가입</a></li> </ul> </div> </div> <script> document.getElementById("pay_point").addEventListener("click", (event) => { event.preventDefault(); window.open('https://new-m.pay.naver.com/pointshistory/list', 'paypointHistory', 'toolbar=0,location=0,status=0,menubar=0,scrollbars=1,resizable=0,width=500,height=640')?.resizeTo(500, 640); }) document.getElementById("pay_money").addEventListener("click", (event) => { event.preventDefault(); window.open('https://new-m.pay.naver.com/paymoney/history', 'paymoneyHistory', 'toolbar=0,location=0,status=0,menubar=0,scrollbars=1,resizable=0,width=500,height=640')?.resizeTo(500, 640); }) </script> <div class="nav"> <a href="" class="talk_advice" id="openTalkTalk"> <span class="blind">24시간 열려있는 <em>네이버페이 챗봇/톡톡상담</em></span> </a> <ul id="navigationMenu" class="nav_menu"> <li class="main_category_item" data-category-id="10516"> <div class="depth"> <a href="/faq/list.help?categoryId=10516" class="title navigationMainCategory" data-category-id="10516" onclick="">취소/반품/교환/AS</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10611"> <a href="/faq/list.help?categoryId=10611" onclick=""> 취소신청/철회 </a> </li> <li data-category-id="10610"> <a href="/faq/list.help?categoryId=10610" onclick=""> 반품신청/철회 </a> </li> <li data-category-id="10608"> <a href="/faq/list.help?categoryId=10608" onclick=""> 교환신청/철회 </a> </li> <li data-category-id="10609"> <a href="/faq/list.help?categoryId=10609" onclick=""> 무료교환반품 </a> </li> <li data-category-id="10607"> <a href="/faq/list.help?categoryId=10607" onclick=""> AS </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10994"> <div class="depth"> <a href="/faq/list.help?categoryId=10994" class="title navigationMainCategory" data-category-id="10994" onclick="">환불</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10614"> <a href="/faq/list.help?categoryId=10614" onclick=""> 환불확인 </a> </li> <li data-category-id="10613"> <a href="/faq/list.help?categoryId=10613" onclick=""> 환불지연 </a> </li> <li data-category-id="10612"> <a href="/faq/list.help?categoryId=10612" onclick=""> 환불정산액 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10515"> <div class="depth"> <a href="/faq/list.help?categoryId=10515" class="title navigationMainCategory" data-category-id="10515" onclick="">주문</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10604"> <a href="/faq/list.help?categoryId=10604" onclick=""> 주문방법 </a> </li> <li data-category-id="10603"> <a href="/faq/list.help?categoryId=10603" onclick=""> 주문내역확인 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="11020"> <div class="depth"> <a href="/faq/list.help?categoryId=11020" class="title navigationMainCategory" data-category-id="11020" onclick="">결제</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10595"> <a href="/faq/list.help?categoryId=10595" onclick=""> 결제오류 </a> </li> <li data-category-id="10594"> <a href="/faq/list.help?categoryId=10594" onclick=""> 간편결제 </a> </li> <li data-category-id="10596"> <a href="/faq/list.help?categoryId=10596" onclick=""> 계좌 간편결제 </a> </li> <li data-category-id="10605"> <a href="/faq/list.help?categoryId=10605" onclick=""> 카드 간편결제 </a> </li> <li data-category-id="10599"> <a href="/faq/list.help?categoryId=10599" onclick=""> 무통장입금 </a> </li> <li data-category-id="10600"> <a href="/faq/list.help?categoryId=10600" onclick=""> 신용(체크)카드 </a> </li> <li data-category-id="10606"> <a href="/faq/list.help?categoryId=10606" onclick=""> 휴대폰 소액결제 </a> </li> <li data-category-id="10598"> <a href="/faq/list.help?categoryId=10598" onclick=""> 네이버페이 포인트/머니 </a> </li> <li data-category-id="10753"> <a href="/faq/list.help?categoryId=10753" onclick=""> 자동결제 </a> </li> <li data-category-id="10938"> <a href="/faq/list.help?categoryId=10938" onclick=""> 네이버 바로결제 </a> </li> <li data-category-id="10937"> <a href="/faq/list.help?categoryId=10937" onclick=""> 현장결제 바로결제 </a> </li> <li data-category-id="10968"> <a href="/faq/list.help?categoryId=10968" onclick=""> 패밀리결제 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10520"> <div class="depth"> <a href="/faq/list.help?categoryId=10520" class="title navigationMainCategory" data-category-id="10520" onclick="">후불결제</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="11030"> <a href="/faq/list.help?categoryId=11030" onclick=""> 서비스 설명서 </a> </li> <li data-category-id="10640"> <a href="/faq/list.help?categoryId=10640" onclick=""> 소개/이용방법 </a> </li> <li data-category-id="10996"> <a href="/faq/list.help?categoryId=10996" onclick=""> 결제/취소/환불 </a> </li> <li data-category-id="10997"> <a href="/faq/list.help?categoryId=10997" onclick=""> 납부 </a> </li> <li data-category-id="10639"> <a href="/faq/list.help?categoryId=10639" onclick=""> 연체/수수료 </a> </li> <li data-category-id="10641"> <a href="/faq/list.help?categoryId=10641" onclick=""> 이용정지/해지 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10998"> <div class="depth"> <a href="/faq/list.help?categoryId=10998" class="title navigationMainCategory" data-category-id="10998" onclick="">선물하기</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10999"> <a href="/faq/list.help?categoryId=10999" onclick=""> 선물하기 </a> </li> <li data-category-id="11000"> <a href="/faq/list.help?categoryId=11000" onclick=""> 선물받기 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10518"> <div class="depth"> <a href="/faq/list.help?categoryId=10518" class="title navigationMainCategory" data-category-id="10518" onclick="">혜택/쿠폰</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10624"> <a href="/faq/list.help?categoryId=10624" onclick=""> 구매 적립 </a> </li> <li data-category-id="10627"> <a href="/faq/list.help?categoryId=10627" onclick=""> 쿠폰/할인 </a> </li> <li data-category-id="10932"> <a href="/faq/list.help?categoryId=10932" onclick=""> 카드사 결제 할인 </a> </li> <li data-category-id="10625"> <a href="/faq/list.help?categoryId=10625" onclick=""> 네이버플러스 멤버십 </a> </li> <li data-category-id="10883"> <a href="/faq/list.help?categoryId=10883" onclick=""> 라운지 </a> </li> <li data-category-id="10626"> <a href="/faq/list.help?categoryId=10626" onclick=""> 이벤트 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10514"> <div class="depth"> <a href="/faq/list.help?categoryId=10514" class="title navigationMainCategory" data-category-id="10514" onclick="">영수증</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10591"> <a href="/faq/list.help?categoryId=10591" onclick=""> 세금계산서/증빙서류 </a> </li> <li data-category-id="10593"> <a href="/faq/list.help?categoryId=10593" onclick=""> 현금영수증 </a> </li> <li data-category-id="10592"> <a href="/faq/list.help?categoryId=10592" onclick=""> 신용카드 매출전표 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="11022"> <div class="depth"> <a href="/faq/list.help?categoryId=11022" class="title navigationMainCategory" data-category-id="11022" onclick="">네이버플러스 스토어 소개</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="11021"> <a href="/faq/list.help?categoryId=11021" onclick=""> 네이버플러스 스토어 검색 </a> </li> <li data-category-id="11003"> <a href="/faq/list.help?categoryId=11003" onclick=""> 이용방법 </a> </li> <li data-category-id="11023"> <a href="/faq/list.help?categoryId=11023" onclick=""> 쇼핑 BEST </a> </li> <li data-category-id="11028"> <a href="/faq/list.help?categoryId=11028" onclick=""> 마이쇼핑 </a> </li> <li data-category-id="11029"> <a href="/faq/list.help?categoryId=11029" onclick=""> 무료체험 </a> </li> <li data-category-id="11044"> <a href="/faq/list.help?categoryId=11044" onclick=""> 회원/로그인 </a> </li> <li data-category-id="11045"> <a href="/faq/list.help?categoryId=11045" onclick=""> 알림 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="11013"> <div class="depth"> <a href="/faq/list.help?categoryId=11013" class="title navigationMainCategory" data-category-id="11013" onclick="">네이버플러스 스토어 장보기</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10547"> <a href="/faq/list.help?categoryId=10547" onclick=""> 주문 방법 </a> </li> <li data-category-id="11014"> <a href="/faq/list.help?categoryId=11014" onclick=""> 취소/교환/반품 </a> </li> <li data-category-id="11015"> <a href="/faq/list.help?categoryId=11015" onclick=""> 배송지 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10853"> <div class="depth"> <a href="/faq/list.help?categoryId=10853" class="title navigationMainCategory" data-category-id="10853" onclick="">N배송/정기구독/렌탈</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10920"> <a href="/faq/list.help?categoryId=10920" onclick=""> N배송 </a> </li> <li data-category-id="10919"> <a href="/faq/list.help?categoryId=10919" onclick=""> 정기구독 </a> </li> <li data-category-id="10854"> <a href="/faq/list.help?categoryId=10854" onclick=""> 렌탈서비스 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="11004"> <div class="depth"> <a href="/faq/list.help?categoryId=11004" class="title navigationMainCategory" data-category-id="11004" onclick="">네이버 가격비교 소개</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10539"> <a href="/faq/list.help?categoryId=10539" onclick=""> 상품검색 </a> </li> <li data-category-id="10540"> <a href="/faq/list.help?categoryId=10540" onclick=""> 상품정보 </a> </li> <li data-category-id="10535"> <a href="/faq/list.help?categoryId=10535" onclick=""> 가격비교 </a> </li> <li data-category-id="10545"> <a href="/faq/list.help?categoryId=10545" onclick=""> 오류/신고 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10503"> <div class="depth"> <a href="/faq/list.help?categoryId=10503" class="title navigationMainCategory" data-category-id="10503" onclick="">네이버 가격비교 입점몰</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10536"> <a href="/faq/list.help?categoryId=10536" onclick=""> 럭셔리관 </a> </li> <li data-category-id="10537"> <a href="/faq/list.help?categoryId=10537" onclick=""> 미스터 </a> </li> <li data-category-id="10542"> <a href="/faq/list.help?categoryId=10542" onclick=""> 쇼핑광고 </a> </li> <li data-category-id="10548"> <a href="/faq/list.help?categoryId=10548" onclick=""> 클린프로그램 </a> </li> <li data-category-id="10549"> <a href="/faq/list.help?categoryId=10549" onclick=""> 브랜드 패키지 </a> </li> <li data-category-id="10550"> <a href="/faq/list.help?categoryId=10550" onclick=""> 상품 등록 </a> </li> <li data-category-id="10551"> <a href="/faq/list.help?categoryId=10551" onclick=""> 입점몰(쇼핑몰) </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10511"> <div class="depth"> <a href="/faq/list.help?categoryId=10511" class="title navigationMainCategory" data-category-id="10511" onclick="">배송</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10583"> <a href="/faq/list.help?categoryId=10583" onclick=""> 배송정보 </a> </li> <li data-category-id="10584"> <a href="/faq/list.help?categoryId=10584" onclick=""> 배송지연/오류 </a> </li> <li data-category-id="10582"> <a href="/faq/list.help?categoryId=10582" onclick=""> 배송비 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10501"> <div class="depth"> <a href="/faq/list.help?categoryId=10501" class="title navigationMainCategory" data-category-id="10501" onclick="">구매확정/리뷰</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10529"> <a href="/faq/list.help?categoryId=10529" onclick=""> 구매확정 </a> </li> <li data-category-id="10530"> <a href="/faq/list.help?categoryId=10530" onclick=""> 리뷰 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10505"> <div class="depth"> <a href="/faq/list.help?categoryId=10505" class="title navigationMainCategory" data-category-id="10505" onclick="">네이버카페 안전결제</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="11017"> <a href="/faq/list.help?categoryId=11017" onclick=""> 안전결제 소개 </a> </li> <li data-category-id="10552"> <a href="/faq/list.help?categoryId=10552" onclick=""> 사기예방 </a> </li> <li data-category-id="11019"> <a href="/faq/list.help?categoryId=11019" onclick=""> 판매자 </a> </li> <li data-category-id="11018"> <a href="/faq/list.help?categoryId=11018" onclick=""> 구매자 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10517"> <div class="depth"> <a href="/faq/list.help?categoryId=10517" class="title navigationMainCategory" data-category-id="10517" onclick="">현장결제</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10616"> <a href="/faq/list.help?categoryId=10616" onclick=""> 현장결제 소개/이용방법 </a> </li> <li data-category-id="10620"> <a href="/faq/list.help?categoryId=10620" onclick=""> 주문/결제 </a> </li> <li data-category-id="10621"> <a href="/faq/list.help?categoryId=10621" onclick=""> 취소/환불 </a> </li> <li data-category-id="10617"> <a href="/faq/list.help?categoryId=10617" onclick=""> 영수증 </a> </li> <li data-category-id="10623"> <a href="/faq/list.help?categoryId=10623" onclick=""> 혜택/멤버십/쿠폰 </a> </li> <li data-category-id="10622"> <a href="/faq/list.help?categoryId=10622" onclick=""> 해외 현장결제 </a> </li> <li data-category-id="10947"> <a href="/faq/list.help?categoryId=10947" onclick=""> 페이스사인 결제 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10826"> <div class="depth"> <a href="/faq/list.help?categoryId=10826" class="title navigationMainCategory" data-category-id="10826" onclick="">네이버페이 머니</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10827"> <a href="/faq/list.help?categoryId=10827" onclick=""> 네이버페이 머니 충전 </a> </li> <li data-category-id="10828"> <a href="/faq/list.help?categoryId=10828" onclick=""> 네이버페이 머니 인출 </a> </li> <li data-category-id="10829"> <a href="/faq/list.help?categoryId=10829" onclick=""> 네이버페이 머니 사용 </a> </li> <li data-category-id="10830"> <a href="/faq/list.help?categoryId=10830" onclick=""> 편의점충전/바코드충전 </a> </li> <li data-category-id="10922"> <a href="/faq/list.help?categoryId=10922" onclick=""> 네이버페이 상품권 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10933"> <div class="depth"> <a href="/faq/list.help?categoryId=10933" class="title navigationMainCategory" data-category-id="10933" onclick="">네이버페이 머니카드</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10934"> <a href="/faq/list.help?categoryId=10934" onclick=""> 카드 발급/해지/분실 </a> </li> <li data-category-id="10935"> <a href="/faq/list.help?categoryId=10935" onclick=""> 교통카드 </a> </li> <li data-category-id="10939"> <a href="/faq/list.help?categoryId=10939" onclick=""> 국내이용 </a> </li> <li data-category-id="10940"> <a href="/faq/list.help?categoryId=10940" onclick=""> 해외이용 </a> </li> <li data-category-id="10936"> <a href="/faq/list.help?categoryId=10936" onclick=""> ATM 인출 </a> </li> <li data-category-id="10941"> <a href="/faq/list.help?categoryId=10941" onclick=""> 혜택/이벤트 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10510"> <div class="depth"> <a href="/faq/list.help?categoryId=10510" class="title navigationMainCategory" data-category-id="10510" onclick="">네이버페이 포인트</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10580"> <a href="/faq/list.help?categoryId=10580" onclick=""> 포인트 적립 </a> </li> <li data-category-id="10578"> <a href="/faq/list.help?categoryId=10578" onclick=""> 포인트 사용 </a> </li> <li data-category-id="10576"> <a href="/faq/list.help?categoryId=10576" onclick=""> 제휴포인트 전환 </a> </li> <li data-category-id="10921"> <a href="/faq/list.help?categoryId=10921" onclick=""> 포인트 선물 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10513"> <div class="depth"> <a href="/faq/list.help?categoryId=10513" class="title navigationMainCategory" data-category-id="10513" onclick="">송금</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10588"> <a href="/faq/list.help?categoryId=10588" onclick=""> 송금받기 </a> </li> <li data-category-id="10589"> <a href="/faq/list.help?categoryId=10589" onclick=""> 송금보내기 </a> </li> <li data-category-id="10784"> <a href="/faq/list.help?categoryId=10784" onclick=""> 예약송금 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10502"> <div class="depth"> <a href="/faq/list.help?categoryId=10502" class="title navigationMainCategory" data-category-id="10502" onclick="">내 자산</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10531"> <a href="/faq/list.help?categoryId=10531" onclick=""> 내 자산 등록 </a> </li> <li data-category-id="10532"> <a href="/faq/list.help?categoryId=10532" onclick=""> 내 자산 조회 </a> </li> <li data-category-id="10533"> <a href="/faq/list.help?categoryId=10533" onclick=""> 수입, 지출 </a> </li> <li data-category-id="10534"> <a href="/faq/list.help?categoryId=10534" onclick=""> 신용점수 </a> </li> <li data-category-id="10781"> <a href="/faq/list.help?categoryId=10781" onclick=""> 보험 </a> </li> <li data-category-id="10866"> <a href="/faq/list.help?categoryId=10866" onclick=""> 보험금 청구 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="1010"> <div class="depth"> <a href="/faq/list.help?categoryId=1010" class="title navigationMainCategory" data-category-id="1010" onclick=" clickcr(this, '혜택', '', '', event);">네이버페이 앱</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="1011"> <a href="/faq/list.help?categoryId=1011" onclick=""> 이용방법 </a> </li> <li data-category-id="1012"> <a href="/faq/list.help?categoryId=1012" onclick=""> 회원/로그인 </a> </li> <li data-category-id="1013"> <a href="/faq/list.help?categoryId=1013" onclick=""> 현장결제 </a> </li> <li data-category-id="1014"> <a href="/faq/list.help?categoryId=1014" onclick=""> 멤버십 </a> </li> <li data-category-id="1019"> <a href="/faq/list.help?categoryId=1019" onclick=""> 알림/전체메뉴 </a> </li> <li data-category-id="1020"> <a href="/faq/list.help?categoryId=1020" onclick=""> 혜택 </a> </li> <li data-category-id="10984"> <a href="/faq/list.help?categoryId=10984" onclick=""> 월렛서비스 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10974"> <div class="depth"> <a href="/faq/list.help?categoryId=10974" class="title navigationMainCategory" data-category-id="10974" onclick="">교통카드</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10975"> <a href="/faq/list.help?categoryId=10975" onclick=""> 이용방법 </a> </li> <li data-category-id="10976"> <a href="/faq/list.help?categoryId=10976" onclick=""> 충전, 한도 </a> </li> <li data-category-id="10977"> <a href="/faq/list.help?categoryId=10977" onclick=""> 환불, 해지 </a> </li> <li data-category-id="11032"> <a href="/faq/list.help?categoryId=11032" onclick=""> K-패스 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10819"> <div class="depth"> <a href="/faq/list.help?categoryId=10819" class="title navigationMainCategory" data-category-id="10819" onclick="">금융(대출, 예적금, 카드)</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10820"> <a href="/faq/list.help?categoryId=10820" onclick=""> 신청 </a> </li> <li data-category-id="10821"> <a href="/faq/list.help?categoryId=10821" onclick=""> 조회/이용 </a> </li> <li data-category-id="10897"> <a href="/faq/list.help?categoryId=10897" onclick=""> 대출 갈아타기 </a> </li> <li data-category-id="10823"> <a href="/faq/list.help?categoryId=10823" onclick=""> 예적금 금리비교 </a> </li> <li data-category-id="10917"> <a href="/faq/list.help?categoryId=10917" onclick=""> 전세대출보증 </a> </li> <li data-category-id="10924"> <a href="/faq/list.help?categoryId=10924" onclick=""> 제휴카드 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10506"> <div class="depth"> <a href="/faq/list.help?categoryId=10506" class="title navigationMainCategory" data-category-id="10506" onclick="">미래에셋 네이버통장</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10558"> <a href="/faq/list.help?categoryId=10558" onclick=""> 개설 </a> </li> <li data-category-id="10559"> <a href="/faq/list.help?categoryId=10559" onclick=""> 발급 </a> </li> <li data-category-id="10560"> <a href="/faq/list.help?categoryId=10560" onclick=""> 사용 </a> </li> <li data-category-id="10562"> <a href="/faq/list.help?categoryId=10562" onclick=""> 혜택 </a> </li> <li data-category-id="10561"> <a href="/faq/list.help?categoryId=10561" onclick=""> 예약입금 </a> </li> <li data-category-id="10557"> <a href="/faq/list.help?categoryId=10557" onclick=""> SKT자동납부 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10811"> <div class="depth"> <a href="/faq/list.help?categoryId=10811" class="title navigationMainCategory" data-category-id="10811" onclick="">네이버페이 머니 하나 통장</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10812"> <a href="/faq/list.help?categoryId=10812" onclick=""> 소개/이용방법 </a> </li> <li data-category-id="10813"> <a href="/faq/list.help?categoryId=10813" onclick=""> 통장 연결/해제/해지 </a> </li> <li data-category-id="10814"> <a href="/faq/list.help?categoryId=10814" onclick=""> 충전/인출 </a> </li> <li data-category-id="10815"> <a href="/faq/list.help?categoryId=10815" onclick=""> 결제/환불 </a> </li> <li data-category-id="10816"> <a href="/faq/list.help?categoryId=10816" onclick=""> 송금/선물 </a> </li> <li data-category-id="10817"> <a href="/faq/list.help?categoryId=10817" onclick=""> 혜택/이벤트 </a> </li> <li data-category-id="10824"> <a href="/faq/list.help?categoryId=10824" onclick=""> 체크카드 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10508"> <div class="depth"> <a href="/faq/list.help?categoryId=10508" class="title navigationMainCategory" data-category-id="10508" onclick="">제휴서비스</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10565"> <a href="/faq/list.help?categoryId=10565" onclick=""> 블로그 마켓 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10519"> <div class="depth"> <a href="/faq/list.help?categoryId=10519" class="title navigationMainCategory" data-category-id="10519" onclick="">회원/인증/보안</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10630"> <a href="/faq/list.help?categoryId=10630" onclick=""> 분실/도난/도용/신고 </a> </li> <li data-category-id="10628"> <a href="/faq/list.help?categoryId=10628" onclick=""> 결제불가/보안설정 </a> </li> <li data-category-id="10635"> <a href="/faq/list.help?categoryId=10635" onclick=""> 회원가입/정보관리 </a> </li> <li data-category-id="10632"> <a href="/faq/list.help?categoryId=10632" onclick=""> 아이디/비밀번호 </a> </li> <li data-category-id="10633"> <a href="/faq/list.help?categoryId=10633" onclick=""> 탈퇴/재가입 </a> </li> <li data-category-id="10631"> <a href="/faq/list.help?categoryId=10631" onclick=""> 생체인증 </a> </li> <li data-category-id="10930"> <a href="/faq/list.help?categoryId=10930" onclick=""> 카드 본인 확인 </a> </li> <li data-category-id="10980"> <a href="/faq/list.help?categoryId=10980" onclick=""> ARS 본인 확인 </a> </li> <li data-category-id="10629"> <a href="/faq/list.help?categoryId=10629" onclick=""> 미성년자/비회원 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10500"> <div class="depth"> <a href="/faq/list.help?categoryId=10500" class="title navigationMainCategory" data-category-id="10500" onclick="">거래보호가이드</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10521"> <a href="/faq/list.help?categoryId=10521" onclick=""> 개인정보 </a> </li> <li data-category-id="10522"> <a href="/faq/list.help?categoryId=10522" onclick=""> 게시글신고 </a> </li> <li data-category-id="10523"> <a href="/faq/list.help?categoryId=10523" onclick=""> 구매자이용규칙 </a> </li> <li data-category-id="10524"> <a href="/faq/list.help?categoryId=10524" onclick=""> 매매부적합상품 </a> </li> <li data-category-id="10525"> <a href="/faq/list.help?categoryId=10525" onclick=""> 분쟁조정센터 </a> </li> <li data-category-id="10526"> <a href="/faq/list.help?categoryId=10526" onclick=""> 안전거래 캠페인 </a> </li> <li data-category-id="10527"> <a href="/faq/list.help?categoryId=10527" onclick=""> 안전거래방법 </a> </li> <li data-category-id="10528"> <a href="/faq/list.help?categoryId=10528" onclick=""> 지식재산권신고센터 </a> </li> </ul> </li> <li class="main_category_item" data-category-id="10507"> <div class="depth"> <a href="/faq/list.help?categoryId=10507" class="title navigationMainCategory" data-category-id="10507" onclick="">고객센터 이용/문의</a> <a class="btn_category"> <span class="blind"> 열기 </span> </a> </div> <ul class="sub_depth"> <li data-category-id="10564"> <a href="/faq/list.help?categoryId=10564" onclick=""> 고객센터 </a> </li> <li data-category-id="10563"> <a href="/faq/list.help?categoryId=10563" onclick=""> 원격지원 </a> </li> </ul> </li> </ul> <ul class="nav_link"> <li id="nav_link_mail_form" class="inquiry"> <a href="/mail/form.help" title="온라인 문의하기">온라인 문의하기</a> </li> <li id="nav_link_mail_history" class="inquiry"> <a href="/mail/history.help" title="문의내역">문의내역</a> </li> <li id="nav_link_dispute"> <a href="/faq/alias/dispute.help" title="분쟁조정센터">분쟁조정센터</a> </li> <li id="nav_link_mail_form_accuse"> <a href="/mail/form.help?alias=checkout_accuse" title="신고하기">신고하기</a> </li> <li id="nav_link_remote_support"> <a id="openRemoteSupport" href="" class="blank" title="원격지원서비스">원격지원서비스</a> </li> </ul> </div> </div> <script type="text/javascript"> jQuery(document).ready(function () { bindEvents(); checkSelectedLink(); }); function bindEvents() { jQuery(".btn_category").click(function () { const $this = jQuery(this); $this.closest("li").toggleClass("selected"); if ($this.closest("li").hasClass("selected")) { $this.children("span.blind").text("닫기"); } else { $this.children("span.blind").text("열기"); } }); jQuery("#openTalkTalk").click(function (e) { e.preventDefault(); window.open('https://talk.naver.com/ct/wcarl0?frm=ppaycs&ref=' + encodeURIComponent(location.href) + '&resizeTo=500,800', 'talktalk', 'width=500, height=800, resizable=yes'); }); jQuery("#openRemoteSupport").click(function (e) { e.preventDefault(); window.open('https://m.remote.naver.com/', '', 'status=0,menubar=0,toolbar=0,location=0,resizable=0,scrollbars=0,width=721px,height=770px'); }); } function checkSelectedLink() { const params = new URLSearchParams(window.location.search); const path = window.location.pathname; if (path === '/mail/form.help') { if (params.get("alias") === 'checkout_accuse') { jQuery("#nav_link_mail_form_accuse").addClass("selected"); } else { jQuery("#nav_link_mail_form").addClass("selected"); } } if (path === '/mail/history.help') { jQuery("#nav_link_mail_history").addClass("selected"); } if (path === '/faq/content.help' && params.get("faqId") === '10720') { jQuery("#nav_link_dispute").addClass("selected"); } } </script>  <div id="content" class="subpg"> <div class="sub_sc2">  <h3 class="title">고객센터</h3> <div class="faq_guide"> <strong class="guide_title">문의 전 <em>FAQ</em>를 <em>확인</em>해 주세요!</strong> <p class="guide_text">아래 도움말을 검색해 보세요. 쉽고 빠르게 원하는 내용을 찾아보고 문의를 해결할 수 있습니다.</p> </div> <div class="search_box"> <div class="faq_search"> <strong class="faq">FAQ</strong> <div class="search_inner"> <div class="select_box" id="faq-category-select-box"> <a class="type" id="faq-category-display-text" onclick="handleClickFaqCategorySelectBox();"> 전체 </a> <ul class="select_list" id="faq-select-list"> <li class="select_category_item" value="0" onclick="handleClickCategory(0, '전체');"> <a >전체</a> </li> <li class="select_category_item" value="10516" onclick="handleClickCategory(10516, '취소/반품/교환/AS')"> <a > 취소/반품/교환/AS </a> </li> <li class="select_category_item" value="10994" onclick="handleClickCategory(10994, '환불')"> <a > 환불 </a> </li> <li class="select_category_item" value="10515" onclick="handleClickCategory(10515, '주문')"> <a > 주문 </a> </li> <li class="select_category_item" value="11020" onclick="handleClickCategory(11020, '결제')"> <a > 결제 </a> </li> <li class="select_category_item" value="10520" onclick="handleClickCategory(10520, '후불결제')"> <a > 후불결제 </a> </li> <li class="select_category_item" value="10998" onclick="handleClickCategory(10998, '선물하기')"> <a > 선물하기 </a> </li> <li class="select_category_item" value="10518" onclick="handleClickCategory(10518, '혜택/쿠폰')"> <a > 혜택/쿠폰 </a> </li> <li class="select_category_item" value="10514" onclick="handleClickCategory(10514, '영수증')"> <a > 영수증 </a> </li> <li class="select_category_item" value="11022" onclick="handleClickCategory(11022, '네이버플러스 스토어 소개')"> <a > 네이버플러스 스토어 소개 </a> </li> <li class="select_category_item" value="11013" onclick="handleClickCategory(11013, '네이버플러스 스토어 장보기')"> <a > 네이버플러스 스토어 장보기 </a> </li> <li class="select_category_item" value="10853" onclick="handleClickCategory(10853, 'N배송/정기구독/렌탈')"> <a > N배송/정기구독/렌탈 </a> </li> <li class="select_category_item" value="11004" onclick="handleClickCategory(11004, '네이버 가격비교 소개')"> <a > 네이버 가격비교 소개 </a> </li> <li class="select_category_item" value="10503" onclick="handleClickCategory(10503, '네이버 가격비교 입점몰')"> <a > 네이버 가격비교 입점몰 </a> </li> <li class="select_category_item" value="10511" onclick="handleClickCategory(10511, '배송')"> <a > 배송 </a> </li> <li class="select_category_item" value="10501" onclick="handleClickCategory(10501, '구매확정/리뷰')"> <a > 구매확정/리뷰 </a> </li> <li class="select_category_item" value="10505" onclick="handleClickCategory(10505, '네이버카페 안전결제')"> <a > 네이버카페 안전결제 </a> </li> <li class="select_category_item" value="10517" onclick="handleClickCategory(10517, '현장결제')"> <a > 현장결제 </a> </li> <li class="select_category_item" value="10826" onclick="handleClickCategory(10826, '네이버페이 머니')"> <a > 네이버페이 머니 </a> </li> <li class="select_category_item" value="10933" onclick="handleClickCategory(10933, '네이버페이 머니카드')"> <a > 네이버페이 머니카드 </a> </li> <li class="select_category_item" value="10510" onclick="handleClickCategory(10510, '네이버페이 포인트')"> <a > 네이버페이 포인트 </a> </li> <li class="select_category_item" value="10513" onclick="handleClickCategory(10513, '송금')"> <a > 송금 </a> </li> <li class="select_category_item" value="10502" onclick="handleClickCategory(10502, '내 자산')"> <a > 내 자산 </a> </li> <li class="select_category_item" value="1010" onclick="handleClickCategory(1010, '네이버페이 앱')"> <a > 네이버페이 앱 </a> </li> <li class="select_category_item" value="10974" onclick="handleClickCategory(10974, '교통카드')"> <a > 교통카드 </a> </li> <li class="select_category_item" value="10819" onclick="handleClickCategory(10819, '금융(대출, 예적금, 카드)')"> <a > 금융(대출, 예적금, 카드) </a> </li> <li class="select_category_item" value="10506" onclick="handleClickCategory(10506, '미래에셋 네이버통장')"> <a > 미래에셋 네이버통장 </a> </li> <li class="select_category_item" value="10811" onclick="handleClickCategory(10811, '네이버페이 머니 하나 통장')"> <a > 네이버페이 머니 하나 통장 </a> </li> <li class="select_category_item" value="10508" onclick="handleClickCategory(10508, '제휴서비스')"> <a > 제휴서비스 </a> </li> <li class="select_category_item" value="10519" onclick="handleClickCategory(10519, '회원/인증/보안')"> <a > 회원/인증/보안 </a> </li> <li class="select_category_item" value="10500" onclick="handleClickCategory(10500, '거래보호가이드')"> <a > 거래보호가이드 </a> </li> <li class="select_category_item" value="10507" onclick="handleClickCategory(10507, '고객센터 이용/문의')"> <a > 고객센터 이용/문의 </a> </li> </ul> </div> <div class="keyword_search"> <form id="keyword-search-form" action="/faq/search.help" method="get" name="searchForm"> <input type="hidden" id="faq-category-no" name="categoryNo" value="0"/> <div class="search_input_wrap"> <label for="searchKeyword" class="blind">검색어 입력</label> <input type="text" placeholder="문장 혹은 단어로 검색해 보세요." name="searchKeyword" id="searchKeyword" autocomplete="off" value="" class="input_keyword" maxLength="100"/> <span class="text_count"><span id="searchKeywordLength">0</span>/100</span> </div> <a class="btn_search" id="search-button"> <span class="blind">검색</span> </a> <div id="auto-complete-area" class="keyword_search_list"> <div id="auto-complete-list-area"></div> <div class="search_footer"> <button type="button" class="btn_auto_on" style="display: none">자동완성 켜기</button> <button type="button" class="btn_auto_off">자동완성 끄기</button> <button type="button" class="btn_close">닫기</button> </div> </div> </form> </div> <ul class="keyword_list"> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(0, '배송지연')"> <a href="#"> 배송지연 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(1, '반품')"> <a href="#"> 반품 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(2, '환불')"> <a href="#"> 환불 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(3, '영수증')"> <a href="#"> 영수증 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(4, '구매확정')"> <a href="#"> 구매확정 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(5, '반품배송비')"> <a href="#"> 반품배송비 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(6, '네이버페이 머니카드')"> <a href="#"> 네이버페이 머니카드 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(7, '고객센터 ARS')"> <a href="#"> 고객센터 ARS </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(8, '현장결제')"> <a href="#"> 현장결제 </a> </li> <li class="recommend_keyword_item" onclick="handleClickRecommendKeyword(9, '삼성페이')"> <a href="#"> 삼성페이 </a> </li> </ul> </div> </div> </div> <script type="text/javascript"> const SEARCH_KEYWORD_MAX_LENGTH = 100; const SEARCH_KEYWORD_QUERY_PARAMETER_NAME = 'searchKeyword'; const CATEGORY_ID_QUERY_PARAMETER_NAME = 'categoryNo'; const SEARCH_FORM_PATH_NAME = "/faq/search.help"; if (isSearchFormPage()) { initSearchBox(); } function isSearchFormPage() { return location.pathname === SEARCH_FORM_PATH_NAME; } function initSearchBox() { initSearchCategoryNo(); initSearchKeyword(); } function initSearchCategoryNo() { const categoryNo = getQueryParam(CATEGORY_ID_QUERY_PARAMETER_NAME); if (!!categoryNo) { const $selectedCategory = jQuery('#faq-select-list > li[value=' + categoryNo + '] > a'); jQuery('#faq-select-list > li > a').removeClass('selected'); $selectedCategory.addClass('selected'); jQuery("#faq-category-display-text").html($selectedCategory.text()); jQuery("#faq-category-no").val(categoryNo); } } function initSearchKeyword() { const searchKeyword = getQueryParam(SEARCH_KEYWORD_QUERY_PARAMETER_NAME); if (!!searchKeyword && searchKeyword.length > 0) { jQuery("#searchKeyword").val(searchKeyword); jQuery("#searchKeywordLength").html(searchKeyword.length); } } function getQueryParam(param) { const urlParams = new URLSearchParams(window.location.search); return urlParams.get(param); } function handleClickFaqCategorySelectBox() { let $faqCategorySelectBox = jQuery('#faq-category-select-box'); if ($faqCategorySelectBox.hasClass('active')) { $faqCategorySelectBox.removeClass('active'); } else { $faqCategorySelectBox.addClass('active'); } } function handleClickCategory(categoryNo, categoryName) { let $faqCategoryNo = jQuery('#faq-category-no'); let $faqCategorySelectBox = jQuery('#faq-category-select-box'); let $faqCategoryDisplayText = jQuery('#faq-category-display-text'); $faqCategoryNo.val(categoryNo); $faqCategoryDisplayText.text(categoryName); $faqCategorySelectBox.removeClass('active'); jQuery('#faq-select-list > li > a').removeClass('selected'); jQuery('#faq-select-list > li[value=' + categoryNo + '] > a').addClass('selected'); } function handleClickRecommendKeyword(keywordIndex, keyword) { jQuery('#searchKeyword').val(keyword); jQuery('#keyword-search-form').submit(); } jQuery(document).ready(function () { let $document = jQuery(document); let $keywordSearchForm = jQuery('#keyword-search-form'); let $keywordSearchButton = jQuery('#search-button'); let $faqCategorySelectBox = jQuery('#faq-category-select-box'); let $faqCategoryNo = jQuery('#faq-category-no'); let $keywordInput = jQuery('#searchKeyword'); let autocompleteOn = true; let $autocompleteArea = jQuery('#auto-complete-area'); let $autocompleteListArea = jQuery("#auto-complete-list-area"); let $autocompleteOnButton = jQuery("#auto-complete-area .btn_auto_on"); let $autocompleteOffButton = jQuery("#auto-complete-area .btn_auto_off"); let $autocompleteCloseButton = jQuery("#auto-complete-area .btn_close"); addEvents(); function addEvents() { $document.on('click', handleClickOutside); $keywordSearchButton.on('click', handleClickSearchButton); $keywordSearchForm.on('submit', handleSubmitSearchForm); $keywordInput.on('focus', activateAutocompleteArea) .on('input', handleOnInputKeyword) .on('keyup', jQuery.debounce(500, handleSearchKeywordKeyup)); $autocompleteListArea.on('click', '.keyword-area a', handleClickAutocompleteKeyword); $autocompleteOnButton.on('click', turnOnAutocomplete); $autocompleteOffButton.on('click', turnOffAutocomplete); $autocompleteCloseButton.on('click', closeAutocompleteArea); } function handleClickOutside(event) { if (!$faqCategorySelectBox[0].contains(event.target)) { $faqCategorySelectBox.removeClass('active'); } if (!$autocompleteArea[0].contains(event.target) && !$keywordInput[0].contains(event.target)) { $autocompleteArea.removeClass('active'); } } function handleClickSearchButton() { $keywordSearchForm.submit(); } function handleSubmitSearchForm() { let keyword = jQuery.trim($keywordInput.val()); $keywordInput.val(keyword); if (!keyword || !keyword.length) { alert("검색문구를 입력해 주세요."); return false; } if (keyword.length > SEARCH_KEYWORD_MAX_LENGTH) { alert("검색문구는 " + SEARCH_KEYWORD_MAX_LENGTH + "자까지 입력 가능합니다."); return false; } return true; } function handleSearchKeywordKeyup() { let inputKeyword = $keywordInput.val(); $autocompleteListArea.empty(); if (autocompleteOn && inputKeyword.length > 0) { jQuery.ajax({ url: "/faq/auto-complete", method: "GET", data: {searchKeyword: inputKeyword, categoryNo: $faqCategoryNo.val()} }).done(function (apiResponse) { appendHelpTextList(apiResponse.documents, inputKeyword); appendKeywordList(apiResponse.keywords, inputKeyword); }); } } function appendHelpTextList(helpTexts, inputKeyword) { console.log(helpTexts) if (Array.isArray(helpTexts) && helpTexts.length > 0) { let $helpTextList = jQuery("<ul></ul>"); helpTexts.forEach(helpText => { let $li = jQuery('<li></li>'); let $a = jQuery('<a></a>').attr('href', '/faq/content.help?faqId=' + helpText.contentNo); let $mark = jQuery('<mark></mark>').addClass('mark').text(inputKeyword); let keywordIndex = helpText.title.indexOf(inputKeyword); if (keywordIndex >= 0) { let prefix = helpText.title.substring(0, keywordIndex); let postfix = helpText.title.substring(keywordIndex + inputKeyword.length); $helpTextList.append($li.append($a.append(prefix).append($mark).append(postfix))); } else { $helpTextList.append($li.append($a.append(helpText.title))); } }) $autocompleteListArea.append($helpTextList); } } function appendKeywordList(keywords, inputKeyword) { if (Array.isArray(keywords) && keywords.length > 0) { let $keywordList = jQuery("<ul></ul>").addClass("keyword-area"); keywords.forEach(keyword => { let $li = jQuery('<li></li>'); let $a = jQuery('<a></a>').attr('href', '#'); let $icon = jQuery('<i></i>').addClass('icon_search'); let $mark = jQuery('<mark></mark>').addClass('mark').text(inputKeyword); let keywordIndex = keyword.indexOf(inputKeyword); if(keywordIndex >= 0) { let prefix = keyword.substring(0, keywordIndex); let postfix = keyword.substring(keywordIndex + inputKeyword.length); $keywordList.append($li.append($a.append($icon).append(prefix).append($mark).append(postfix))); } else { $keywordList.append($li.append($a.append($icon).append(keyword))); } }) $autocompleteListArea.append($keywordList); } } function handleOnInputKeyword(event) { if (!event.target) { return; } const searchKeywordLength = event.target.value.length; if (searchKeywordLength > SEARCH_KEYWORD_MAX_LENGTH) { alert("검색문구는 " + SEARCH_KEYWORD_MAX_LENGTH + "자까지 입력 가능합니다."); return; } jQuery("#searchKeywordLength").html(searchKeywordLength); } function handleClickAutocompleteKeyword(event) { $keywordInput.val(event.target.innerText); $keywordSearchForm.submit(); } function activateAutocompleteArea() { handleSearchKeywordKeyup(); $autocompleteArea.addClass('active'); } function turnOnAutocomplete() { autocompleteOn = true; handleSearchKeywordKeyup(); $autocompleteArea.find('ul').show(); $autocompleteOnButton.hide(); $autocompleteOffButton.show(); } function turnOffAutocomplete() { autocompleteOn = false; $autocompleteArea.find('ul').hide(); $autocompleteOffButton.hide(); $autocompleteOnButton.show(); } function closeAutocompleteArea() { $autocompleteArea.removeClass('active'); } }); </script>  <div class="help_list_box" id="helpListBox"> <h4 class="cus_tit2">자주 찾는 도움말</h4> <ul class="cus_list"> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11721" data-category-no="10610"> <span class="bullet"></span> 상품 반품 방법 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11779" data-category-no="10614"> <span class="bullet"></span> 상품 취소/반품 환불 소요 기간 안내 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11880" data-category-no="10624"> <span class="bullet"></span> 네이버페이 상품 구매 후 적립 혜택받는 방법 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="15249" data-category-no="10624"> <span class="bullet"></span> 포인트를 사용하여 결제 시 적립 혜택 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="15831" data-category-no="10934"> <span class="bullet"></span> 네이버페이 머니카드 주요 FAQ </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="14605" data-category-no="10935"> <span class="bullet"></span> 교통카드 기초 충전금 및 환불 안내 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="14626" data-category-no="10610"> <span class="bullet"></span> 외부연동 가맹점(아고다, PayerMax 등)의 결제 해지/취소, 배송 확인 방법 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11486" data-category-no="10593"> <span class="bullet"></span> 현금영수증 확인 방법 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="11478" data-category-no="10591"> <span class="bullet"></span> 세금계산서 발급 방법 </a> </li> <li class="contentList "> <a class="openable increase-content-read-count" data-content-no="10959" data-category-no="10552"> <span class="bullet"></span> 네이버에서 상품을 구매할 때 사기 페이지 구분 방법 </a> </li> </ul> </div> <div class="notice_bx"> <h4 class="cus_tit2">공지사항</h4> <table class="cus_tb"> <caption>전체 공지사항 목록</caption> <col> <col style="width:70px;"> <thead class="blind"> <tr> <th scope="col">제목</th> <th scope="col">등록일</th> </tr> </thead> <tbody> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019847" onclick="clickcr(this, 'not*e.list', 200019847, 1, event);"> 위버스샵에서 네이버페이로 5만원 이상 결제 시 2천원 적립 (4월) </a> </td> <td class="num">2025.04.07</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019846" onclick="clickcr(this, 'not*e.list', 200019846, 2, event);"> 메디큐브에서 네이버페이로 10만원 이상 결제 시 2천원 적립 (4월) </a> </td> <td class="num">2025.04.07</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019852" onclick="clickcr(this, 'not*e.list', 200019852, 3, event);"> CJ온스타일 '컴온스타일' 기간 10만원 이상 결제 시 5천원 적립 안내 (4월) </a> </td> <td class="num">2025.04.06</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019820" onclick="clickcr(this, 'not*e.list', 200019820, 4, event);"> 오늘의집에서 10만원 이상 NPAY 머니로 결제 시 1천원 적립 (4월) </a> </td> <td class="num">2025.04.06</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019833" onclick="clickcr(this, 'not*e.list', 200019833, 5, event);"> KB손해보험 다이렉트에서 자동차보험 갱신 가입 30만원 이상 결제 시 네이버페이 포인트 최대 2만원 적립! (25년 4월, 2차) </a> </td> <td class="num">2025.04.04</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019819" onclick="clickcr(this, 'not*e.list', 200019819, 6, event);"> 에스아이빌리지에서 15/30만원 이상 결제 시 5천원/1만원 적립 (4월) </a> </td> <td class="num">2025.04.04</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019801" onclick="clickcr(this, 'not*e.list', 200019801, 7, event);"> CJ온스타일에서 3만원 이상 결제 시 1천원 적립 안내 (4월) </a> </td> <td class="num">2025.04.04</td> <tr> <tr> <td><em class="type test">시스템</em> <a href="https://new-m.pay.naver.com/member/notice/200019849" onclick="clickcr(this, 'not*y.list', 200019849, 8, event);"> 네이버 페이 시스템 점검 안내 (04/02) </a> </td> <td class="num">2025.04.01</td> <tr> <tr> <td><em class="type test">이벤트</em> <a href="https://new-m.pay.naver.com/member/notice/200019797" onclick="clickcr(this, 'not*e.list', 200019797, 9, event);"> 아고다에서 7만원 이상 결제 시 1천원 적립 안내 (4월) </a> </td> <td class="num">2025.04.01</td> <tr> <tr> <td><em class="type test">일반</em> <a href="https://new-m.pay.naver.com/member/notice/200019848" onclick="clickcr(this, 'not*g.list', 200019848, 10, event);"> [복구완료] [오류] 네이버페이 주문 오류 페이지 노출 현상 안내(4/1) </a> </td> <td class="num">2025.04.01</td> <tr> </tbody> </table> <a href="https://new-m.pay.naver.com/member/notice" class="btn_view" onclick="clickcr(this, 'not.more', '', '', event);">목록보기</a> </div> </div> </div>   <div class="servicebot_area"> <a href="https://talk.naver.com/ct/wcarl0" class="btn_servicebot" target="_blank"><span class="blind">챗봇/채팅상담</span></a> </div> </div> </div>  <div id="footer" class="footer"> <ul class="link_list"> <li id="nidUrl"><a href=""> <span id="loginStatus"></span> </a></li> <li><a href="https://m.naver.com/services.html?f=svc.shopping">전체서비스</a></li> <li><a href="/">쇼핑&페이 고객센터</a></li> <li><a href="https://new-m.pay.naver.com/member/terms-policy">약관 및 정책</a></li> <li><a href="https://new-m.pay.naver.com/member/terms-policy/privacy" class="bold_link">개인정보처리방침</a></li> <li><a href="https://new-m.pay.naver.com/member/terms-policy/credit-info-usage">신용정보 활용체제</a></li> <li><a href="https://npayad.naver.com/">네이버페이 광고&포인트</a></li> </ul> <div class="logo_financial"> <a href="https://www.naverfincorp.com/" class="link_financial"><span class="blind">NAVER FINANCIAL</span></a> </div> <p class="discription">네이버파이낸셜㈜은 전자결제서비스제공자 및 통신판매중개자이며 통신판매의 당사자가 아닙니다. 상품, 상품정보 및 거래에 관한 의무와 책임은 판매자에게 있습니다.</p>  <div class="corp_info active"> <a class="corp">네이버파이낸셜㈜ 사업자 정보</a> <dl class="info_list"> <dt class="title">대표이사</dt> <dd class="text">박상진</dd> <dt class="title">주소</dt> <dd class="text">경기도 성남시 분당구 정자일로 95, NAVER 1784 (13561)</dd> <dt class="title">전화</dt> <dd class="text"> <span class="line">1588-3819 (대표전화/고객센터/유료)</span> <span class="line">1588-3816 (결제도용신고/유료)</span> </dd> <dt class="title">고객센터</dt> <dd class="text">강원도 춘천시 퇴계로 89 강원전문건설회관</dd> <dt class="title">문의</dt> <dd class="text"><a class="link_more" href="/mail/form.help">1:1 문의 바로가기</a></dd> <dt class="title">사업자등록번호</dt> <dd class="text">524-86-01528</dd> </dl> </div> </div> <script type="text/javascript"> jQuery(document).ready(function () { jQuery.ajax({ url : "/login-status", type : "get", cache : false, dataType : "json", success: function(result) { if (result) { jQuery("#loginStatus").text("로그아웃"); jQuery("#nidUrl a").attr("href", "https://nid.naver.com/nidlogin.logout?url=" + encodeURIComponent(location.href)); } else { jQuery("#loginStatus").text("로그인"); jQuery("#nidUrl a").attr("href", "https://nid.naver.com/nidlogin.login?url=" + encodeURIComponent(location.href)); } }, }); jQuery(".corp").on("click", function() { jQuery(".corp_info").toggleClass("active"); }); }); </script> </div> </body> </html> <script type="text/javascript"> // for clickcr var nsc = "checkout.help"; var ccsrv = "cc.naver.com"; jQuery.noConflict(); lcs_do(); </script>

CINXE.COM

네이버페이