Use Relay UK with textphone

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class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--phone-wide--none aem-GridColumn--offset--phone-wide--1 aem-GridColumn--default--none aem-GridColumn--offset--tablet-wide--1 aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--tablet-wide--10 aem-GridColumn--phone-wide--10 aem-GridColumn--offset--default--2 aem-GridColumn--tablet-wide--none">  <div class="component-heading-bar" aria-label="Can I still use my textphone?"> <h2 class="scalable-header scalable-header--large scalable-header--align-center scalable-header--dark-grey" id="can-i-still-use-my-textphone">Can I still use my textphone?</h2> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--default--3"> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p style="text-align: center;">Not everyone wants to use a mobile, tablet, or computer to make their calls. If you want to carry on using your textphone (Minicom/ Uniphone), that's fine.</p> <p style="text-align: center;">You can still make calls in the usual way.<br /> </p> </div></div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer60"></span> </div> </div> </div> </div> </div> <div class="section-container aem-GridColumn aem-GridColumn--default--12"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__light-grey component-section-container__breakout"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--tablet-wide--12 aem-Grid--phone-wide--12 component-section-container__inner"> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer60"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--phone-wide--none aem-GridColumn--offset--phone-wide--1 aem-GridColumn--default--none aem-GridColumn--offset--tablet-wide--1 aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--tablet-wide--10 aem-GridColumn--phone-wide--10 aem-GridColumn--offset--default--2 aem-GridColumn--tablet-wide--none">  <div class="component-heading-bar" aria-label="All you need to do is dial 18001 followed by the phone number of the person you want to call"> <h2 class="scalable-header scalable-header--large scalable-header--align-center scalable-header--dark-grey" id="all-you-need-to-do-is-dial-18001-followed-by-the-phone-number-of-the-person-you-want-to-call">All you need to do is dial 18001 followed by the phone number of the person you want to call</h2> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p style="text-align: center;">It really is that easy.</p> </div></div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> <div class="section-container aem-GridColumn aem-GridColumn--default--12"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__light-grey component-section-container__breakout"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 component-section-container__inner"> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"> <div class="component-hero-block-sidebyside-container align-img-right bg-bt-white " data-component-watch='["hero-block-sidebyside"]'> <picture data-opacity-style="100" class="image-wrapper hero-block-sidebyside-image-wrapper lazy-load-image " data-iesrc="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-woman-typetalk-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png" data-alt> <source media="(max-width:767px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-woman-typetalk-full.jpg.transform/hero-block-sidebyside-images-mobile/img.png"/> <source media="(min-width:768px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-woman-typetalk-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png"/>  </picture> <div class="bodytext"> <div class="header-container"> <h3 class="scalable-header scalable-header--medium scalable-header--align-left scalable-header--dark-grey" id="1-dial-18001-followed-by-the-phone-number-including-the-dialling-code">1. Dial 18001 followed by the phone number (including the dialling code)</h3> </div> <div class="text-container"><p>You鈥檒l see 'Relay UK ring ring' on your textphone screen. If your call is answered, you鈥檒l see:</p> <p>聽</p> <p>1. 'Relay UK Answered, please wait for connection'</p> <p>2. 'Relay UK Waiting for a free relay assistant'</p> <p>3. 'Connected to Relay, please wait'</p> <p>聽</p> <p>The Relay Assistant won鈥檛 come on the call if it鈥檚 not answered.<br /> </p> </div> </div> </div></div> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"> <div class="component-hero-block-sidebyside-container align-img-left bg-bt-white " data-component-watch='["hero-block-sidebyside"]'> <picture data-opacity-style="100" class="image-wrapper hero-block-sidebyside-image-wrapper lazy-load-image " data-iesrc="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-quality-of-service-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png" data-alt> <source media="(max-width:767px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-quality-of-service-full.jpg.transform/hero-block-sidebyside-images-mobile/img.png"/> <source media="(min-width:768px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-quality-of-service-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png"/>  </picture> <div class="bodytext"> <div class="header-container"> <h3 class="scalable-header scalable-header--medium scalable-header--align-left scalable-header--dark-grey" id="2-type-your-conversation">2. Type your conversation</h3> </div> <div class="text-container"><p>Once you're connected, you can type or speak your conversation. The Relay Assistant will type back anything the hearing person says.</p> </div> </div> </div></div> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"> <div class="component-hero-block-sidebyside-container align-img-right bg-bt-white " data-component-watch='["hero-block-sidebyside"]'> <picture data-opacity-style="100" class="image-wrapper hero-block-sidebyside-image-wrapper lazy-load-image " data-iesrc="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-man-talking-on-mobile-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png" data-alt> <source media="(max-width:767px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-man-talking-on-mobile-full.jpg.transform/hero-block-sidebyside-images-mobile/img.png"/> <source media="(min-width:768px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-man-talking-on-mobile-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png"/>  </picture> <div class="bodytext"> <div class="header-container"> <h3 class="scalable-header scalable-header--medium scalable-header--align-left scalable-header--dark-grey" id="3-enjoy-your-chat">3. Enjoy your chat</h3> </div> <div class="text-container"><p>The conversation will carry on this way until one of you ends the call.</p> </div> </div> </div></div> </div> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> </div> </div> </div> <div class="section-container aem-GridColumn aem-GridColumn--default--12"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__white component-section-container__breakout"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 component-section-container__inner"> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer60"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2">  <div class="component-heading-bar" aria-label="How to answer a Relay UK call on your textphone"> <h2 class="scalable-header scalable-header--large scalable-header--align-center scalable-header--dark-grey" id="how-to-answer-a-relay-uk-call-on-your-textphone">How to answer a Relay UK call on your textphone</h2> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"> <div data-component-watch='["body-text-block"]' class="component-body-text-block" aria-label="text-block"> <p style="text-align: center;">It鈥檚 the same as answering other calls on your textphone except you鈥檒l see some different messages.</p> </div></div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer20"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn aem-GridColumn--default--12"> <div class="component-hero-block-sidebyside-container align-img-right bg-bt-light-grey " data-component-watch='["hero-block-sidebyside"]'> <picture data-opacity-style="100" class="image-wrapper hero-block-sidebyside-image-wrapper lazy-load-image " data-iesrc="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-textphone-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png" data-alt> <source media="(max-width:767px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-textphone-full.jpg.transform/hero-block-sidebyside-images-mobile/img.png"/> <source media="(min-width:768px)" srcset="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/hero-side-textphone-full.jpg.transform/hero-block-sidebyside-images-desktop/img.png"/>  </picture> <div class="bodytext"> <div class="header-container"> <h3 class="scalable-header scalable-header--medium scalable-header--align-left scalable-header--dark-grey" id="the-textphone-rings-or-flashes">The textphone rings or flashes</h3> </div> <div class="text-container"><p>You'll see 'Relay UK. Waiting for a free relay assistant', or 'Relay UK. Connected text to text' if the call was made from a textphone or the Relay UK app.</p> <p>聽</p> <p>If the call is from a hearing telephone user, you'll then see 'Connected to Relay, please wait'.</p> <p>聽</p> <p>Once you're connected, carry on as normal.</p> </div> </div> </div></div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer80"></span> </div> </div> </div> </div> </div> <div class="section-container aem-GridColumn aem-GridColumn--default--12"><div data-component-watch='["section-container"]' class="component-section-container component-section-container__default-left-padding component-section-container__default-right-padding component-section-container__default-top-padding component-section-container__default-bottom-padding component-section-container__light-grey component-section-container__breakout"> <div class="aem-Grid aem-Grid--12 aem-Grid--tablet--12 aem-Grid--default--12 aem-Grid--tablet-wide--12 aem-Grid--phone--12 aem-Grid--phone-wide--12 component-section-container__inner"> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer60"></span> </div> </div> <div class="cmp cmp-text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2">  <div class="component-heading-bar" aria-label="How to call 999, get help, use the Relay UK app, and make it easy for people to call you"> <h2 class="scalable-header scalable-header--large scalable-header--align-center scalable-header--dark-grey" id="how-to-call-999-get-help-use-the-relay-uk-app-and-make-it-easy-for-people-to-call-you">How to call 999, get help, use the Relay UK app, and make it easy for people to call you</h2> </div> </div> <div class="spacer parbase aem-GridColumn aem-GridColumn--default--12">  <div class="component-spacer"> <span class="component-spacer--spacer40"></span> </div> </div> <div class="link-block parbase aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--phone-wide--6 aem-GridColumn--tablet--6 aem-GridColumn--default--3"> <div data-opacity-style="100" data-component-watch='["link-block"]' class="component-link-block component-link-block--bg-grey lazy-load-image " data-background-image="/content/dam/bt-wav-relayuk/assets/images/link-blocks/link-calling-999-4col.jpg"> <div data-opacity-style="100" class="component-link-block__facade component-link-block__facade--dark component-link-block__content "> <div class="component-link-block__box"> <header class="component-link-block__header"> <h3 class="scalable-header scalable-header--medium scalable-header--align-center scalable-header--bt-white" id="calling-999">Calling 999</h3> </header> <main class="component-link-block__body"> <div class="component-link-block__body-inner"> <p style="text-align: center;"><span class="component-body-text-block__whiteRte">Dial 18000 to connect directly to a Relay Assistant and 999.聽<br /> </span>聽</p> </div> </main> <footer class="component-link-block__footer cta-container"> <a href="/how-to-use-relay-uk/contact-999-using-relay-uk.html" class="ignore-section-container-colour component-cta-button component-cta-button--secondary component-cta-button--center "> <span class="component-cta-button-text">Calling 999</span> </a> </footer> </div> </div> </div></div> <div class="link-block parbase aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--phone-wide--6 aem-GridColumn--tablet--6 aem-GridColumn--default--3"> <div data-opacity-style="100" data-component-watch='["link-block"]' class="component-link-block component-link-block--bg-grey lazy-load-image " data-background-image="/content/dam/bt-wav-relayuk/assets/images/link-blocks/link-get-help-calling-4col.jpg"> <div data-opacity-style="100" class="component-link-block__facade component-link-block__facade--dark component-link-block__content "> <div class="component-link-block__box"> <header class="component-link-block__header"> <h3 class="scalable-header scalable-header--medium scalable-header--align-center scalable-header--bt-white" id="get-help-calling">Get help calling</h3> </header> <main class="component-link-block__body"> <div class="component-link-block__body-inner"> <p style="text-align: center;"><span class="component-body-text-block__whiteRte">You can contact a 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Learn how to download, set up, and use the Relay UK app.</span></p> </div> </main> <footer class="component-link-block__footer cta-container"> <a href="/relay-uk-services/relay-uk-app.html" class="ignore-section-container-colour component-cta-button component-cta-button--secondary component-cta-button--center "> <span class="component-cta-button-text">Relay UK app</span> </a> </footer> </div> </div> </div></div> <div class="link-block parbase aem-GridColumn--phone-wide--none aem-GridColumn--default--none aem-GridColumn--tablet-wide--6 aem-GridColumn--offset--default--0 aem-GridColumn--offset--tablet--0 aem-GridColumn--offset--phone-wide--0 aem-GridColumn--tablet--none aem-GridColumn aem-GridColumn--offset--tablet-wide--0 aem-GridColumn--tablet-wide--none aem-GridColumn--phone-wide--6 aem-GridColumn--tablet--6 aem-GridColumn--default--3"> <div data-opacity-style="100" data-component-watch='["link-block"]' class="component-link-block component-link-block--bg-grey lazy-load-image " data-background-image="/content/dam/bt-wav-relayuk/assets/images/hero-blocks/link-woman-phone-4col.jpg"> <div data-opacity-style="100" class="component-link-block__facade component-link-block__facade--dark component-link-block__content "> <div class="component-link-block__box"> <header class="component-link-block__header"> <h3 class="scalable-header scalable-header--medium scalable-header--align-center scalable-header--bt-white" id="textnumber">TextNumber</h3> </header> <main class="component-link-block__body"> <div class="component-link-block__body-inner"> <p style="text-align: center;"><span class="component-body-text-block__whiteRte">Make it easy for people and businesses to call you without having to dial 18002.</span><br /> </p> </div> </main> <footer class="component-link-block__footer cta-container" data-nowrap="true"> <a href="/relay-uk-services/textnumbers.html" class="ignore-section-container-colour component-cta-button component-cta-button--secondary 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