Equity Residential hiring Senior Manager, Information Technology Support in Chicago, IL

<!DOCTYPE html> <html lang="en"> <head> <meta name="pageKey" content="d_jobs_guest_details">  <meta name="locale" content="en_US"> <meta id="config" data-app-version="2.0.2100" data-call-tree-id="AAYnl1XCy1TzG0KkJYZdkA==" data-multiproduct-name="jobs-guest-frontend" data-service-name="jobs-guest-frontend" data-browser-id="311dd994-1b8c-4d08-807c-58177cdb8f0d" data-enable-page-view-heartbeat-tracking data-page-instance="urn:li:page:d_jobs_guest_details;n5RECR3KR/S0D03sUEWU1Q==" data-disable-jsbeacon-pagekey-suffix="false" data-member-id="0" data-should-use-full-url-in-pve-path="true" data-dna-member-lix-treatment="control" data-human-member-lix-treatment="control" data-dfp-member-lix-treatment="control"> <link rel="canonical" href="https://www.linkedin.com/jobs/view/senior-manager-information-technology-support-at-equity-residential-4072048774">     <link rel="manifest" href="/homepage-guest/manifest.json" crossorigin="use-credentials"> <link rel="icon" href="https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca"> <script> function getDfd() {let yFn,nFn;const p=new Promise(function(y, n){yFn=y;nFn=n;});p.resolve=yFn;p.reject=nFn;return p;} window.lazyloader = getDfd(); window.tracking = getDfd(); window.impressionTracking = getDfd(); window.ingraphTracking = getDfd(); window.appDetection = getDfd(); window.pemTracking = getDfd(); </script>  <title>Equity Residential hiring Senior Manager, Information Technology Support in Chicago, IL | LinkedIn</title> <meta name="description" content="Posted 8:25:54 PM. The IT Sr. Support Manager manages a team responsible for resolving end user technical support…See this and similar jobs on LinkedIn."> <meta name="robots" content="noarchive"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="litmsProfileName" content="jobs-guest-frontend"> <meta name="clientSideIngraphs" content="1" data-gauge-metric-endpoint="/jobs-guest/api/ingraphs/gauge" data-counter-metric-endpoint="/jobs-guest/api/ingraphs/counter"> <meta charset="utf-8"> <meta property="og:type" content="website"> <meta property="og:title" content="Equity Residential hiring Senior Manager, Information Technology Support in Chicago, IL | LinkedIn"> <meta property="og:url" content="https://www.linkedin.com/jobs/view/senior-manager-information-technology-support-at-equity-residential-4072048774"> <meta property="og:description" content="Posted 8:25:54 PM. The IT Sr. Support Manager manages a team responsible for resolving end user technical support…See this and similar jobs on LinkedIn."> <meta property="og:image" content="https://static.licdn.com/aero-v1/sc/h/xlk678jv0tjp79pv10kglzkf"> <meta name="twitter:image" content="https://static.licdn.com/aero-v1/sc/h/xlk678jv0tjp79pv10kglzkf"> <meta name="twitter:title" content="Equity Residential hiring Senior Manager, Information Technology Support in Chicago, IL | LinkedIn"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@LinkedIn"> <meta name="twitter:description" content="Posted 8:25:54 PM. The IT Sr. Support Manager manages a team responsible for resolving end user technical support…See this and similar jobs on LinkedIn."> <meta name="theme-color" content="#293e49"> <meta name="titleId" content="2509"> <meta name="companyId" content="163667"> <meta name="industryIds" content="44"> <meta property="lnkd:url" content="https://www.linkedin.com/jobs/view/senior-manager-information-technology-support-at-equity-residential-4072048774?position=7&pageNum=0&refId=ydfQkvkPBv%2B1smgF9vCKxg%3D%3D&trackingId=fW1eiQuELaFRwFOtG3Pimw%3D%3D"> <script type="application/ld+json"> {"@context":"http://schema.org","@type":"JobPosting","datePosted":"2024-11-11T20:25:54.000Z","description":"<p>The IT Sr. Support Manager manages a team responsible for resolving end user technical support needs including hardware, software applications, licensing and networking. This individual manages, directs, or supervises staff and the development and implementation of the IT Help Desk function to ensure a high level of service and availability to internal IT customers. This role will serve as an escalation point for their direct reports for both technical and customer support issues. Additionally, this role manages the in-depth evaluation of best-in-class service concepts in the marketplace to determine appropriate standards and service metrics for the organization and to adopt best practices. Lastly, this role is responsible for managing priorities and workload for the team.</p><p><strong>WHO YOU ARE</strong></p><ul><li><strong>Knowledgeable. </strong>Your background includes a combination of business and information technology, which you’ve built through both educational and professional experiences. You’re comfortable with information gathering, data collection, and data analysis, in addition to problem solving with a customer focus in mind. You also have a broad-based familiarity with building data models, evaluating trends, and identifying areas for improvement. Without a doubt, you’ve got strong analytical skills and you know how to apply them accordingly across a variety of data-related activities.</li><li><strong>Technologically Savvy. </strong>You’ve got a solid proficiency in writing SQL queries. You’re also comfortable working with relational database concepts and have a knack for quickly mastering new software. In other words, technology is one of your closest friends!</li><li><strong>A Business Liaison. </strong>When it comes to integrating business processes with systems you enjoy being the conduit with your business partners to lead the project execution and train affected users. You work closely with business partners to gather needs systematically, review viable solutions, test new functionality along the way, and track post-implementation results. Data helps you schedule work, implement agreed-upon changes, and complete assigned projects timely.</li><li><strong>A Problem Solver. </strong>Your previous experience has increased your understanding of data relationships, which has influenced your ability to identify relevant trends and effectively summarize possible solutions. As a result, you are often the go-to when it comes to translating business needs into functional and technical requirements for development staff.</li><li><strong>A Strong Communicator. </strong>Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels and various teams within the organization and be understood. In addition, you’re skilled in compiling and delivering presentations that help to coordinate efforts between business partners and IT. By delivering clear communication, you help to ensure that projects stay on time, deliverables meet budget, and key stakeholders are aware of project statuses.</li><li><strong>Organized, Efficient, and Accountable. </strong>You multitask well, re-prioritize accordingly, and meet deadlines consistently. You have a keen eye for detail and pride yourself on delivering quality work. Above all, you are flexible and able to juggle the needs of changing priorities of the business. In other words, you handle pressure well and do so with confidence!</li><li><strong>Passionate. Motivated. Eager to Learn.</strong> You are resourceful, ask smart questions, challenge the status quo, and regularly seek to understand. You invest extra energy to reach your goals. And when a special project arises, you volunteer!</li><li><strong>Trustworthy and Discerning. </strong> The ability to work with confidential information, while using discretion, is crucial to this position.</li></ul><p><strong>WHAT YOU’LL DO</strong></p><ul><li>Manage both the application and hardware support teams, composed of both internal and outsourced analysts, with the primary objective of reducing the backlog of tickets. Utilize various communication channels, including phone calls and emails, to connect with end users, ticket owners, and managers. The goal is to validate and resolve issues efficiently, ensuring timely resolution and improved customer satisfaction.</li><li>Proactively monitor assigned and open tickets, contacting customers when necessary, and ensuring tickets are updated on a timely basis.</li><li>Manage the technical evaluation of past performance patterns to identify likely areas needing process or procedural enhancements.</li><li>Manages the development or revision of policies and structured escalation procedures to efficiently deal with problems when they arise. Requires progressive IT customer and technical support for a large and complex IT function.</li><li>Coach and develop employees to expand upon their technical skills. Create an inspiring team environment with an open communication culture. Provide constructive performance feedback and redirect performance, as necessary.</li><li>Serve as an escalation point for complex customer issues, providing guidance, research and coordinates with other IT teams as necessary.</li><li>Contribute to defining both short and long term strategic plans and responsible for managerial planning, integration, and control.</li><li>Resolve complex operational and tactical problems and interpret and execute divisional policies. Plans, monitors, and controls schedules, performance, quality, compliance, systems, resources, and costs to achieve short term functional goals and objectives.</li><li>Develop and maintain IT service delivery strategies, ensuring alignment with business objectives and IT policiesCraft and sustain IT service delivery strategies that align seamlessly with business goals and IT policies, ensuring optimal performance and effective resource allocation.</li><li>Perform process mining and task mining discovery to identify bottlenecks, optimization opportunities, and conformance checking.Leverage process mining and task mining techniques to uncover bottlenecks, optimize workflows, and validate compliance with established standards.</li><li>Collaborate with cross-functional teams to streamline IT workflows and improve end-user experiences.</li><li>Collaborate across teams and drive action through influence to deliver critical ITSM projects/initiatives while ensuring continuous operation.</li><li>Implement IT Service Management practices to the Service Desk and client teams.</li><li>Coach and lead service owners, managers, and IT Leaders on proper ITSM best practices, processes, and mindsets.</li><li>Generate regular reports for stakeholders and program leadership, identifying trends, and providing recommendations for service improvements.</li><li>Foster a customer-centric culture within the IT department</li><li>Develop and maintain a performance measurements framework and facilitate a feedback system to team members on issues such as customer service, communication, and service improvement</li><li>Partner with the ServiceNow team to harness the platform’s capabilities, streamlining service delivery processes for both the business and IT departments</li><li>Implement advanced automation and AI solutions within ServiceNow to enhance efficiency, reduce manual efforts, and improve the overall quality of IT services</li><li>Drive the adoption of innovative ServiceNow features and functionalities, fostering a culture of continuous improvement and technological advancement within the organization</li><li>Act as a liaison with third party vendors and systems for support issues and escalations.</li><li>Provide updates to the department Knowledge Base to ensure that policies and procedures are documented. Ensure that all processes used by the support team are thoroughly documented, consistently audited, and regularly improved.</li><li>Represent the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers and coworkers.</li><li>Other related duties as assigned.</li></ul><p><strong>REQUIREMENTS</strong></p><ul><li>Bachelor’s degree required, with a focus in Computer Science, Information Technology, or a related field preferred. Equivalent work experience may also be considered.</li><li>Prior supervisory experience required leading a team of support analysts/technicians.</li><li>Minimum 8+ years technical/application support and customer service experience.</li><li>Must have 5+ years of experience with ServiceNow.</li><li>Experience with ITSM best practices and ITIL standards or ITIL Certification.</li><li>Demonstrable experience with Active Directory, Windows OS, Google Workspace, VPN, Mobile Device Management, Microsoft Office, Chrome OS, ServiceNow.</li><li>Excellent written and verbal communication with the ability to present complex technical information in a clear and concise manner to a variety of audiences.</li><li>Strong analytical and organizational skills.</li><li>Must be able to work efficiently and methodically.</li><li>Strong technical skills with creative ability to improve processes and innovate solutions for department and business partners.</li><li>Customer-focused, with an ability to understand and manage customer expectations.</li><li>Ability to manage complex issues which require evaluation and discovery.</li><li>Ability to manage multiple tasks and projects with ease.</li></ul>","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Equity Residential","sameAs":"https://www.linkedin.com/company/equity-residential","logo":"https://media.licdn.com/dms/image/v2/C4E0BAQHzayPxdRbz3A/company-logo_200_200/company-logo_200_200/0/1630602707028/equity_residential_logo?e=2147483647&v=beta&t=A0kFWfxAE36GfrS5Ji4mK8B2mIx5IhOOrv8DYa0HYss"},"identifier":{"@type":"PropertyValue","name":"Equity Residential"},"image":"https://media.licdn.com/dms/image/v2/C4E0BAQHzayPxdRbz3A/company-logo_100_100/company-logo_100_100/0/1630602707028/equity_residential_logo?e=2147483647&v=beta&t=NIZIudTfZsj_w8hsZfQnKfW9Bm6LUFu1u9NF0GbBjhg","industry":"Real Estate","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Chicago","addressRegion":"IL","streetAddress":null},"latitude":41.88323,"longitude":-87.6324},"skills":"","title":"Senior Manager, Information Technology Support","validThrough":"2024-12-11T20:25:54.000Z","educationRequirements":{"@type":"EducationalOccupationalCredential","credentialCategory":"bachelor degree"},"experienceRequirements":{"@type":"OccupationalExperienceRequirements","monthsOfExperience":96}} </script> <link rel="stylesheet" href="https://static.licdn.com/aero-v1/sc/h/1619png22sjm6dv2ivudrfhta">  </head> <body dir="ltr">    <a href="#main-content" class="skip-link btn-md btn-primary absolute z-11 -top-[100vh] focus:top-0"> Skip to main content </a> <header class="header base-detail-page__header px-mobile-container-padding bg-color-background-container global-alert-offset sticky-header"> <nav class="nav pt-1.5 pb-2 flex items-center justify-between relative 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type="hidden"> <input name="trk" value="public_jobs_jobs-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Search" data-tracking-control-name="public_jobs_jobs-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="LEARNING" aria-labelledby="learning-switcher-tab" id="learning-search-panel" role="tabpanel"> <form class="base-search-bar__form w-full flex babymamabear:mx-mobile-container-padding babymamabear:flex-col" role="search" action="/learning/search" data-tracking-control-name="public_jobs_learning-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Search skills, subjects, or software" autocomplete="on" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="public_jobs_learning-search-bar_keywords_dismissable-input" maxlength="500" name="keywords" placeholder="Search skills, subjects, or software" value="Senior Manager, Information Technology Support" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="public_jobs_learning-search-bar_keywords_dismissable-input-clear" type="button"> <label class="sr-only">Clear text</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input class="nav__search-uoo" name="upsellOrderOrigin" type="hidden"> <input name="trk" value="public_jobs_learning-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Search" data-tracking-control-name="public_jobs_learning-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <div aria-live="polite" class="search-bar__live-text sr-only" role="status"></div> </section>  <div class="nav__cta-container order-3 flex gap-x-1 justify-end min-w-[100px] flex-nowrap flex-shrink-0 babybear:flex-wrap flex-2 babymamabear:min-w-[50px] ">  <a class="nav__button-tertiary btn-md btn-tertiary" href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fsenior-manager-information-technology-support-at-equity-residential-4072048774%3Fposition%3D7%26pageNum%3D0%26refId%3DydfQkvkPBv%252B1smgF9vCKxg%253D%253D%26trackingId%3DfW1eiQuELaFRwFOtG3Pimw%253D%253D&trk=public_jobs_nav-header-join" data-tracking-control-name="public_jobs_nav-header-join" data-test-live-nav-primary-cta data-tracking-will-navigate> Join now </a> <a class="nav__button-secondary btn-secondary-emphasis btn-md" href="https://www.linkedin.com/login?emailAddress=&fromSignIn=&fromSignIn=true&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fsenior-manager-information-technology-support-at-equity-residential-4072048774%3Fposition%3D7%26pageNum%3D0%26refId%3DydfQkvkPBv%252B1smgF9vCKxg%253D%253D%26trackingId%3DfW1eiQuELaFRwFOtG3Pimw%253D%253D&trk=public_jobs_nav-header-signin" data-tracking-control-name="public_jobs_nav-header-signin" data-tracking-will-navigate> Sign in </a> <a aria-label="Sign in" class="nav__link-person papabear:hidden mamabear:hidden" data-tracking-control-name="public_jobs_nav-header-signin" data-tracking-will-navigate href="https://www.linkedin.com/login?emailAddress=&fromSignIn=&fromSignIn=true&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fsenior-manager-information-technology-support-at-equity-residential-4072048774%3Fposition%3D7%26pageNum%3D0%26refId%3DydfQkvkPBv%252B1smgF9vCKxg%253D%253D%26trackingId%3DfW1eiQuELaFRwFOtG3Pimw%253D%253D&trk=public_jobs_nav-header-signin"> <img class="inline-block relative rounded-[50%] w-4 h-4 bg-color-entity-ghost-background" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> </a> </div>   </nav> </header>   <main class="main papabear:flex papabear:w-content-max-w papabear:mx-auto papabear:pt-desktop-content-top-margin mamabear:pt-desktop-content-top-margin " id="main-content" role="main"> <section class="core-rail mx-auto papabear:w-core-rail-width mamabear:max-w-[790px] babybear:max-w-[790px]"> <div class="details mx-details-container-padding"> <section class="sub-nav-cta global-alert-offset" data-impression-id="public_jobs_sub-nav-cta"> <div class="sub-nav-cta__content"> <img class="artdeco-entity-image artdeco-entity-image--square-3 sub-nav-cta__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQHzayPxdRbz3A/company-logo_100_100/company-logo_100_100/0/1630602707028/equity_residential_logo?e=2147483647&v=beta&t=NIZIudTfZsj_w8hsZfQnKfW9Bm6LUFu1u9NF0GbBjhg" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/aajlclc14rr2scznz5qm2rj9u" alt="Equity Residential"> <div class="sub-nav-cta__text-container"> <h3 class="sub-nav-cta__header">Senior Manager, Information Technology Support</h3> <div class="sub-nav-cta__sub-text-container"> <a href="https://www.linkedin.com/company/equity-residential?trk=public_jobs_sub-nav-cta-optional-url" class="sub-nav-cta__optional-url" title="Equity Residential" data-tracking-control-name="public_jobs_sub-nav-cta-optional-url" data-tracking-will-navigate>Equity Residential</a> <span class="sub-nav-cta__meta-text">Chicago, IL</span> </div> </div> <button class="apply-button apply-button--default btn-md btn-primary" data-reference-id="ydfQkvkPBv+1smgF9vCKxg==" data-tracking-id="fW1eiQuELaFRwFOtG3Pimw==" data-tracking-control-name="public_jobs_apply-link-onsite" id="topbar-apply"> Apply </button> </div> </section> <section class="top-card-layout container-lined overflow-hidden babybear:rounded-[0px]"> <div class="top-card-layout__card relative p-2 papabear:p-details-container-padding"> <a href="https://www.linkedin.com/company/equity-residential?trk=public_jobs_topcard_logo" target="_self" data-tracking-control-name="public_jobs_topcard_logo" data-tracking-will-navigate> <img class="artdeco-entity-image artdeco-entity-image--square-5 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQHzayPxdRbz3A/company-logo_100_100/company-logo_100_100/0/1630602707028/equity_residential_logo?e=2147483647&v=beta&t=NIZIudTfZsj_w8hsZfQnKfW9Bm6LUFu1u9NF0GbBjhg" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/aajlclc14rr2scznz5qm2rj9u" alt="Equity Residential"> </a> <div class="top-card-layout__entity-info-container flex flex-wrap papabear:flex-nowrap"> <div class="top-card-layout__entity-info flex-grow flex-shrink-0 basis-0 babybear:flex-none babybear:w-full babybear:flex-none babybear:w-full"> <h1 class="top-card-layout__title font-sans text-lg papabear:text-xl font-bold leading-open text-color-text mb-0 topcard__title">Senior Manager, Information Technology Support</h1>   <h4 class="top-card-layout__second-subline font-sans text-sm leading-open text-color-text-low-emphasis mt-0.5"> <div class="topcard__flavor-row"> <span class="topcard__flavor"> <a class="topcard__org-name-link topcard__flavor--black-link" data-tracking-control-name="public_jobs_topcard-org-name" data-tracking-will-navigate href="https://www.linkedin.com/company/equity-residential?trk=public_jobs_topcard-org-name" rel="noopener" target="_blank"> Equity Residential </a> </span> <span class="topcard__flavor topcard__flavor--bullet"> Chicago, IL </span> </div> <div class="topcard__flavor-row"> <span class="posted-time-ago__text topcard__flavor--metadata"> 1 week ago </span> <span class="num-applicants__caption topcard__flavor--metadata topcard__flavor--bullet"> 136 applicants </span> </div> <a href="https://www.linkedin.com/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fsearch%2Fresults%2Fpeople%2F%3FfacetCurrentCompany%3D163667%26title%3DInformation%2BTechnology%2BSupport%2BManager&emailAddress=&fromSignIn=&trk=public_jobs_see-who-was-hired_people-search-link_face-pile-cta" target="_self" data-tracking-control-name="full-link" data-tracking-will-navigate class="face-pile flex !no-underline see-who-was-hired"> <div class="face-pile__images-container self-start flex-shrink-0 mr-1 leading-[1]"> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5yldnv333msj099qiqkugwplm" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/d8v9zft2fwbitet7g0b7zm5jn" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/57vqgfov997uimtaajik76xfr" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> </div> <p class="face-pile__text self-center font-sans text-sm link-styled hover:underline"> See who Equity Residential has hired for this role </p> </a>  </h4> <div class="top-card-layout__cta-container flex flex-wrap mt-0.5 papabear:mt-0 ml-[-12px]"> <button class="apply-button apply-button--default top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--primary btn-md btn-primary" data-reference-id="ydfQkvkPBv+1smgF9vCKxg==" data-tracking-id="fW1eiQuELaFRwFOtG3Pimw==" data-tracking-control-name="public_jobs_apply-link-onsite"> Apply </button> <button class="top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--secondary btn-md btn-secondary save-job-modal-outlet" data-modal="save-job-modal-outlet" data-impression-id="public_jobs_topcard-save-job" data-tracking-control-name="public_jobs_topcard-save-job"> Save </button> <div class>  <div id="save-job-modal" class="modal save-job-modal " data-outlet="save-job-modal-outlet">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="save-job-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <header class="modal__header flex items-center justify-between py-1.5 px-3 "> <h2 id="save-job-modal-modal-header" class="modal__title font-normal leading-open text-color-text text-lg">Save job</h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" data-tracking-control-name="public_jobs_save-job-modal_modal_dismiss" type="button"> <icon class="modal__dismiss-icon relative top-[2px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button>  </header> <div class="modal__main w-full"> <div class="loader loader--absolute"> <div class="loader__container mb-2 overflow-hidden"> <icon class="loader__icon inline-block loader__icon--muted text-color-icon-active" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/ddi43qwelxeqjxdd45pe3fvs1" data-svg-class-name="loader__icon-svg--small fill-currentColor h-[30px] min-h-[30px] w-[30px] min-w-[30px]"></icon> </div> </div> <code id="i18n_save_job_form_email_check_error" style="display: none"></code> <div class="email-input-page save-job-form-page"> <form class="email-input-page__content-new-user"> <div class="email-input-page__content"> <h3 class="email-input-page__header"> <figure class="save-job-form__inbug"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/ercwkzy8m5jnkaliyweviswct" data-svg-class-name="save-job-form__inbug-icon"></icon> </figure> Save this job with your existing LinkedIn profile, or create a new one. </h3> <span class="email-input-page__body"> Your job seeking activity is only visible to you. </span> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="public_jobs_save-job_email-input"> Email </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="off" id="public_jobs_save-job_email-input" name="email-input-page__input" placeholder="Email address" required data-tracking-control-name="public_jobs_save-job_enter-email" type="text"> </div> </div> <p class="input-helper mt-1.5" for="public_jobs_save-job_email-input" role="alert" data-js-module-id="guest-input__message"></p> </div> <code id="email-input-page-error-message" style="display: none"></code> </div> <footer class="save-job-form__footer"> <button class="save-job-form__button" data-tracking-control-name="public_jobs_save-job-form-continue" type="submit"> Continue </button> </footer> </form> <div class="welcome-back-sign-in-form welcome-back-sign-in-form--hidden" data-impression-id="save-job-sign-in-form"> <h3 class="welcome-back-sign-in-form__header"> Welcome back </h3> <p class="welcome-back-sign-in-form__subline"> Sign in to save <b>Senior Manager, Information Technology Support</b> at <b>Equity Residential</b>. </p> <code id="i18n_sign_in_form_show_text" style="display: none"></code> <code id="i18n_sign_in_form_show_label" style="display: none"></code> <code id="i18n_sign_in_form_hide_text" style="display: none"></code> <code id="i18n_sign_in_form_hide_label" style="display: none"></code> <code id="i18n_username_error_empty" style="display: none"></code> <code id="i18n_username_error_too_long" style="display: none"></code> <code id="i18n_username_error_too_short" style="display: none"></code> <code id="i18n_password_error_empty" style="display: none"></code> <code id="i18n_password_error_too_short" style="display: none"></code> <code id="i18n_password_error_too_long" style="display: none"></code>  <form data-id="sign-in-form" action="https://www.linkedin.com/uas/login-submit" method="post" novalidate class="save-job-form-sign-in-form"> <input name="loginCsrfParam" value="311dd994-1b8c-4d08-807c-58177cdb8f0d" type="hidden"> <div class="flex flex-col"> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="session_key"> Email or phone </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="username" id="session_key" name="session_key" required data-tracking-control-name="public_jobs_save-job_sign-in-session-key" data-tracking-client-ingraph type="text"> </div> </div> <p class="input-helper mt-1.5" for="session_key" role="alert" data-js-module-id="guest-input__message"></p> </div> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="session_password"> Password </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="current-password" id="session_password" name="session_password" required data-tracking-control-name="public_jobs_save-job_sign-in-password" data-tracking-client-ingraph type="password"> <button aria-live="assertive" aria-relevant="text" data-id="sign-in-form__password-visibility-toggle" class="font-sans text-md font-bold text-color-action z-10 ml-[12px] hover:cursor-pointer" aria-label="Show your LinkedIn password" data-tracking-control-name="public_jobs_save-job_sign-in-password-visibility-toggle-btn" type="button">Show</button> </div> </div> <p class="input-helper mt-1.5" for="session_password" role="alert" data-js-module-id="guest-input__message"></p> </div> <input name="session_redirect" value="https://www.linkedin.com/jobs/view/senior-manager-information-technology-support-at-equity-residential-4072048774" type="hidden">  </div> <div data-id="sign-in-form__footer" class="flex justify-between items-center mt-[16px]"> <a data-id="sign-in-form__forgot-password" class="font-sans text-md font-bold link leading-regular " href="https://www.linkedin.com/uas/request-password-reset?trk=public_jobs_save-job_forgot_password" data-tracking-control-name="public_jobs_save-job_forgot_password" data-tracking-will-navigate>Forgot password?</a>  <input name="trk" value="public_jobs_save-job_sign-in-submit" type="hidden"> <button class="btn-md btn-primary flex-shrink-0 cursor-pointer ml-[8px]" data-id="sign-in-form__submit-btn" data-tracking-control-name="public_jobs_save-job_sign-in-submit-btn" data-tracking-client-ingraph data-tracking-litms type="submit"> Sign in </button> </div>  </form>  </div> </div> </div>  </section> </div> </div> </div> </div> </div>  </div> <div class="ellipsis-menu absolute right-0 top-0 top-card-layout__ellipsis-menu mr-1 papabear:mt-0.5 papabear:mr-2"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] " aria-expanded="false" aria-label="Open menu" data-tracking-control-name="public_jobs_ellipsis-menu-trigger" tabindex="0"> <icon class="ellipsis-menu__trigger-icon m-0 p-0 centered-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/671xosfpvk4c0kqtyl87hashi"></icon> </button> <ul class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" role="menu" tabindex="-1"> <li class="ellipsis-menu__item border-t-1 border-solid border-color-border-low-emphasis first-of-type:border-none flex"> <a href="/uas/login?fromSignIn=true&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fsenior-manager-information-technology-support-at-equity-residential-4072048774&trk=public_jobs_ellipsis-menu-semaphore-sign-in-redirect&guestReportContentType=JOB&_f=guest-reporting" data-tracking-control-name="public_jobs_ellipsis-menu-semaphore-sign-in-redirect" data-tracking-will-navigate data-item-type="semaphore" data-semaphore-content-type="JOB" data-semaphore-content-urn="urn:li:jobPosting:4072048774" data-semaphore-tracking-prefix="public_jobs_ellipsis-menu-semaphore" data-is-logged-in="false" 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base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link "> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/in/keith-teresi-7ba7381" data-tracking-control-name="public_jobs" data-tracking-will-navigate> <span class="sr-only"> Keith Teresi  </span> </a> <img class="inline-block relative rounded-[50%] w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D03AQHWEhbH-EzBPA/profile-displayphoto-shrink_400_400/profile-displayphoto-shrink_400_400/0/1663955948373?e=2147483647&v=beta&t=QVUDUdsrdRtlPaRkx5kRzkEqpSARkMXZUnBm2EuMXtQ" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt="Click here to view Keith Teresi’s profile"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Keith Teresi  </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> Talent Acquisition, Business Partner / Passionate - Creative - Dedicated </h4>   </div> <div class="base-main-card__ctas z-[3] self-center ml-3 babybear:ml-1 babybear:self-start"> <a aria-label="Message Keith Teresi" class="message-the-recruiter__cta" href="https://www.linkedin.com/login?emailAddress=&fromSignIn=&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fkeith-teresi-7ba7381&trk=public_jobs_message-the-recruiter-cta" data-tracking-control-name="public_jobs_message-the-recruiter-cta" data-tracking-will-navigate> <icon class="message-the-recruiter__cta-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/em62t8ujch4hqqc45owxy6auu" data-tracking-will-navigate></icon> </a> </div> </div> </div> <div class="description__text description__text--rich"> <section class="show-more-less-html" data-max-lines="5"> <div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> <p>The IT Sr. Support Manager manages a team responsible for resolving end user technical support needs including hardware, software applications, licensing and networking. This individual manages, directs, or supervises staff and the development and implementation of the IT Help Desk function to ensure a high level of service and availability to internal IT customers. This role will serve as an escalation point for their direct reports for both technical and customer support issues. Additionally, this role manages the in-depth evaluation of best-in-class service concepts in the marketplace to determine appropriate standards and service metrics for the organization and to adopt best practices. Lastly, this role is responsible for managing priorities and workload for the team.</p><p><strong>WHO YOU ARE</strong></p><ul><li><strong>Knowledgeable. </strong>Your background includes a combination of business and information technology, which you’ve built through both educational and professional experiences. You’re comfortable with information gathering, data collection, and data analysis, in addition to problem solving with a customer focus in mind. You also have a broad-based familiarity with building data models, evaluating trends, and identifying areas for improvement. Without a doubt, you’ve got strong analytical skills and you know how to apply them accordingly across a variety of data-related activities.</li><li><strong>Technologically Savvy. </strong>You’ve got a solid proficiency in writing SQL queries. You’re also comfortable working with relational database concepts and have a knack for quickly mastering new software. In other words, technology is one of your closest friends!</li><li><strong>A Business Liaison. </strong>When it comes to integrating business processes with systems you enjoy being the conduit with your business partners to lead the project execution and train affected users. You work closely with business partners to gather needs systematically, review viable solutions, test new functionality along the way, and track post-implementation results. Data helps you schedule work, implement agreed-upon changes, and complete assigned projects timely.</li><li><strong>A Problem Solver. </strong>Your previous experience has increased your understanding of data relationships, which has influenced your ability to identify relevant trends and effectively summarize possible solutions. As a result, you are often the go-to when it comes to translating business needs into functional and technical requirements for development staff.</li><li><strong>A Strong Communicator. </strong>Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels and various teams within the organization and be understood. In addition, you’re skilled in compiling and delivering presentations that help to coordinate efforts between business partners and IT. By delivering clear communication, you help to ensure that projects stay on time, deliverables meet budget, and key stakeholders are aware of project statuses.</li><li><strong>Organized, Efficient, and Accountable. </strong>You multitask well, re-prioritize accordingly, and meet deadlines consistently. You have a keen eye for detail and pride yourself on delivering quality work. Above all, you are flexible and able to juggle the needs of changing priorities of the business. In other words, you handle pressure well and do so with confidence!</li><li><strong>Passionate. Motivated. Eager to Learn.</strong> You are resourceful, ask smart questions, challenge the status quo, and regularly seek to understand. You invest extra energy to reach your goals. And when a special project arises, you volunteer!</li><li><strong>Trustworthy and Discerning. </strong> The ability to work with confidential information, while using discretion, is crucial to this position.</li></ul><p><strong>WHAT YOU’LL DO</strong></p><ul><li>Manage both the application and hardware support teams, composed of both internal and outsourced analysts, with the primary objective of reducing the backlog of tickets. Utilize various communication channels, including phone calls and emails, to connect with end users, ticket owners, and managers. The goal is to validate and resolve issues efficiently, ensuring timely resolution and improved customer satisfaction.</li><li>Proactively monitor assigned and open tickets, contacting customers when necessary, and ensuring tickets are updated on a timely basis.</li><li>Manage the technical evaluation of past performance patterns to identify likely areas needing process or procedural enhancements.</li><li>Manages the development or revision of policies and structured escalation procedures to efficiently deal with problems when they arise. Requires progressive IT customer and technical support for a large and complex IT function.</li><li>Coach and develop employees to expand upon their technical skills. Create an inspiring team environment with an open communication culture. Provide constructive performance feedback and redirect performance, as necessary.</li><li>Serve as an escalation point for complex customer issues, providing guidance, research and coordinates with other IT teams as necessary.</li><li>Contribute to defining both short and long term strategic plans and responsible for managerial planning, integration, and control.</li><li>Resolve complex operational and tactical problems and interpret and execute divisional policies. Plans, monitors, and controls schedules, performance, quality, compliance, systems, resources, and costs to achieve short term functional goals and objectives.</li><li>Develop and maintain IT service delivery strategies, ensuring alignment with business objectives and IT policiesCraft and sustain IT service delivery strategies that align seamlessly with business goals and IT policies, ensuring optimal performance and effective resource allocation.</li><li>Perform process mining and task mining discovery to identify bottlenecks, optimization opportunities, and conformance checking.Leverage process mining and task mining techniques to uncover bottlenecks, optimize workflows, and validate compliance with established standards.</li><li>Collaborate with cross-functional teams to streamline IT workflows and improve end-user experiences.</li><li>Collaborate across teams and drive action through influence to deliver critical ITSM projects/initiatives while ensuring continuous operation.</li><li>Implement IT Service Management practices to the Service Desk and client teams.</li><li>Coach and lead service owners, managers, and IT Leaders on proper ITSM best practices, processes, and mindsets.</li><li>Generate regular reports for stakeholders and program leadership, identifying trends, and providing recommendations for service improvements.</li><li>Foster a customer-centric culture within the IT department</li><li>Develop and maintain a performance measurements framework and facilitate a feedback system to team members on issues such as customer service, communication, and service improvement</li><li>Partner with the ServiceNow team to harness the platform’s capabilities, streamlining service delivery processes for both the business and IT departments</li><li>Implement advanced automation and AI solutions within ServiceNow to enhance efficiency, reduce manual efforts, and improve the overall quality of IT services</li><li>Drive the adoption of innovative ServiceNow features and functionalities, fostering a culture of continuous improvement and technological advancement within the organization</li><li>Act as a liaison with third party vendors and systems for support issues and escalations.</li><li>Provide updates to the department Knowledge Base to ensure that policies and procedures are documented. Ensure that all processes used by the support team are thoroughly documented, consistently audited, and regularly improved.</li><li>Represent the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers and coworkers.</li><li>Other related duties as assigned.</li></ul><p><strong>REQUIREMENTS</strong></p><ul><li>Bachelor’s degree required, with a focus in Computer Science, Information Technology, or a related field preferred. Equivalent work experience may also be considered.</li><li>Prior supervisory experience required leading a team of support analysts/technicians.</li><li>Minimum 8+ years technical/application support and customer service experience.</li><li>Must have 5+ years of experience with ServiceNow.</li><li>Experience with ITSM best practices and ITIL standards or ITIL Certification.</li><li>Demonstrable experience with Active Directory, Windows OS, Google Workspace, VPN, Mobile Device Management, Microsoft Office, Chrome OS, ServiceNow.</li><li>Excellent written and verbal communication with the ability to present complex technical information in a clear and concise manner to a variety of audiences.</li><li>Strong analytical and organizational skills.</li><li>Must be able to work efficiently and methodically.</li><li>Strong technical skills with creative ability to improve processes and innovate solutions for department and business partners.</li><li>Customer-focused, with an ability to understand and manage customer expectations.</li><li>Ability to manage complex issues which require evaluation and discovery.</li><li>Ability to manage multiple tasks and projects with ease.</li></ul> </div> <button class="show-more-less-html__button show-more-less-button show-more-less-html__button--more ml-0.5" data-tracking-control-name="public_jobs_show-more-html-btn" aria-label="i18n_show_more" aria-expanded="false">  Show more <icon class="show-more-less-html__button-icon show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less-html__button show-more-less-button show-more-less-html__button--less ml-0.5" data-tracking-control-name="public_jobs_show-less-html-btn" aria-label="i18n_show_less" aria-expanded="true">  Show less <icon class="show-more-less-html__button-icon show-more-less-button-icon" 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Industries </h3> <span class="description__job-criteria-text description__job-criteria-text--criteria"> Real Estate </span> </li> </ul> </div> </section> <section class="core-section-container my-3 find-a-referral">    <div class="core-section-container__content break-words"> <div class="face-pile flex !no-underline"> <div class="face-pile__images-container self-start flex-shrink-0 mr-1 leading-[1]"> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5vnaamtwzolc4fzm3bnyri2ps" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/dllr01kyryecqdysdilses9oh" 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class="core-section-container__title section-title"> Similar jobs </h2>  <div class="core-section-container__content break-words"> <div class="show-more-less">  <ul data-max-num-to-show="6" class="show-more-less__list show-more-less__list--hide-after-6" data-impression-id="public_jobs_similar-jobs_show-more-less"> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4074603228" data-impression-id="similar-jobs-0" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="4SkzsO2OqF5cCNJ7ZhtULA=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/senior-manager-it-support-at-equity-residential-4074603228?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=4SkzsO2OqF5cCNJ7ZhtULA%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Senior Manager, IT Support </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQHzayPxdRbz3A/company-logo_100_100/company-logo_100_100/0/1630602707028/equity_residential_logo?e=2147483647&v=beta&t=NIZIudTfZsj_w8hsZfQnKfW9Bm6LUFu1u9NF0GbBjhg" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Senior Manager, IT Support </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" 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mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Senior Manager, IT Field Operations </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://ca.linkedin.com/company/rb-global-inc?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> RB Global Inc. </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Chicago, IL </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-08"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card 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data-tracking-will-navigate> United Airlines </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Chicago, IL </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-20"> 3 days ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4080347794" data-impression-id="similar-jobs-3" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="go9k801a0VI9wdiB5zDMtg=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/sr-manager-itsm-at-echo-global-logistics-4080347794?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=go9k801a0VI9wdiB5zDMtg%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Sr Manager ITSM </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D560BAQFHBzzPD4_lMg/company-logo_100_100/company-logo_100_100/0/1701874747784/echo_global_logistics_logo?e=2147483647&v=beta&t=iPhglEziLMDznKPPeSCJpQRXCChgX7W3L8ojN1UQPLY" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Sr Manager ITSM </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/echo-global-logistics?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Echo Global Logistics </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Chicago, IL </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-19"> 3 days ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" 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href="https://www.linkedin.com/jobs/view/it-site-support-manager-chicago-willis-tower-at-onedigital-4081333828?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=IzCw8c7mFzqbNFtKa3ioeg%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> IT Site Support Manager - Chicago (Willis Tower) </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQEJFRgpkkbCHw/company-logo_100_100/company-logo_100_100/0/1648749691684/weareonedigital_logo?e=2147483647&v=beta&t=ucoAAKMjsEPxfSCjpcrpxu3GovmssGWoKMoixAcaTxY" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> IT Site Support Manager - Chicago (Willis Tower) </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/weareonedigital?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> OneDigital </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Chicago, IL </span>  <time class="main-job-card__listdate--new text-color-signal-positive font-bold text-sm leading-open" datetime="2024-11-22"> 17 hours ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex 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href="https://www.linkedin.com/company/hitachi-global-air-power?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Hitachi Global Air Power </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Chicago, IL </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-18"> 4 days ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4058966954" data-impression-id="similar-jobs-9" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" 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<h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Technical Support Supervisor </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/ulsolutions?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> UL Solutions </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Northbrook, IL </span> <span class="main-job-card__salary-info block my-0.5 mx-0"> $67,000.00 - $90,000.00 </span> <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-15"> 1 week ago </time>  </div>  </div>  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<span class="sr-only"> Senior Manager IT WMS (Blue Yonder) </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQEnvIpGVqXiLQ/company-logo_100_100/company-logo_100_100/0/1630634634296/cj_logistics_america_logo?e=2147483647&v=beta&t=ZIn8hqbioaOXZ3307wJqZLVBB89I-SWfY_QAIzfEyVg" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Senior Manager IT WMS (Blue Yonder) </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" 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text-color-text overflow-hidden "> Digital & E-Commerce Operations Manager </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/medline-industries?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Medline Industries, LP </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Northfield, IL </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-12"> 1 week ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card 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</span> <span class="main-job-card__salary-info block my-0.5 mx-0"> $78,800.00 - $135,000.00 </span> <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-05"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4040183885" data-impression-id="similar-jobs-26" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="FK+IQIjDR0EJ93Y7ZfD4lg=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/category-manager-it-software-at-northern-trust-4040183885?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=FK%2BIQIjDR0EJ93Y7ZfD4lg%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Category Manager - IT Software </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0BAQEhKPm5QIrRAQ/company-logo_100_100/company-logo_100_100/0/1663663012961/northern_trust_logo?e=2147483647&v=beta&t=u1yTjh_wPLHOaJEvxaO4qc0XCGWWsSxAx4KP3m8rjwk" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Category Manager - IT Software </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/northern-trust?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Northern Trust </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Chicago, IL </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-15"> 1 week ago </time>  </div>  </div>  </div> </li> </ul> <button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="public_jobs_similar-jobs_show_more"> Show more jobs like this <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="public_jobs_similar-jobs_show_more"> Show fewer jobs like this <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> </div> </div> </section> </div> </section> <section class="right-rail papabear:w-right-rail-width papabear:ml-column-gutter mamabear:max-w-[790px] mamabear:px-mobile-container-padding babybear:max-w-[790px] babybear:px-mobile-container-padding"> <section class="aside-section-container mb-4 people-also-viewed"> <h2 class="aside-section-container__title section-title"> People also viewed </h2>  <div class="aside-section-container__content break-words"> <ul class="people-also-viewed__list"> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4071667911" data-impression-id="people-also-viewed-0" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="F8cK5DuEA2JD7muZK/KOVA=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/sap-plant-operations-lead-at-morton-salt-4071667911?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=F8cK5DuEA2JD7muZK%2FKOVA%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> SAP Plant Operations Lead </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> SAP Plant Operations Lead  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/morton-salt?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Morton Salt </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span>  <time class="aside-job-card__listdate" datetime="2024-11-07"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4078027734" data-impression-id="people-also-viewed-1" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="ytVe8i2IeNUB1bwyLpkzag=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/product-owner-sr-mgr-it-for-network-sase-secure-access-service-edge-at-baxter-international-inc-4078027734?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=ytVe8i2IeNUB1bwyLpkzag%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Product Owner (Sr Mgr, IT) for Network SASE (Secure Access Service Edge) </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Product Owner (Sr Mgr, IT) for Network SASE (Secure Access Service Edge)  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/baxter-healthcare?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Baxter International Inc. </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Deerfield, IL </span> <span class="aside-job-card__salary-info"> $144,000.00 - $195,000.00 </span> <time class="aside-job-card__listdate" datetime="2024-11-19"> 3 days ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4058543085" data-impression-id="people-also-viewed-2" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="hdznBBFA4sGoNfKySEZJcQ=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/oracle-hcm-manager-at-accenture-4058543085?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=hdznBBFA4sGoNfKySEZJcQ%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Oracle HCM Manager </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Oracle HCM Manager  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://ie.linkedin.com/company/accenture?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Accenture </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span> <span class="aside-job-card__salary-info"> $93,400.00 - $224,600.00 </span> <time class="aside-job-card__listdate" datetime="2024-10-24"> 4 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:3812868289" data-impression-id="people-also-viewed-3" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="fSP3yYrJXVP3MzhDT9wlDQ=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/manager-oracle-fccs-at-kpmg-us-3812868289?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=fSP3yYrJXVP3MzhDT9wlDQ%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Manager, Oracle FCCS </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Manager, Oracle FCCS  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/kpmg-us?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> KPMG US </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span>  <time class="aside-job-card__listdate" datetime="2024-11-08"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4065933171" data-impression-id="people-also-viewed-4" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="VtL9MjLn610PCnTM/w/wGw=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/oracle-cloud-plm-consulting-manager-at-deloitte-4065933171?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=VtL9MjLn610PCnTM%2Fw%2FwGw%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Oracle Cloud PLM Consulting Manager </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Oracle Cloud PLM Consulting Manager  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/deloitte?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Deloitte </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span> <span class="aside-job-card__salary-info"> $137,700.00 - $229,500.00 </span> <time class="aside-job-card__listdate" datetime="2024-11-06"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4033370037" data-impression-id="people-also-viewed-5" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="zfLlRxenPlUvxMsIGFyg3A=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/oracle-hcm-cloud-manager-at-pwc-4033370037?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=zfLlRxenPlUvxMsIGFyg3A%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Oracle HCM Cloud - Manager </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Oracle HCM Cloud - Manager  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://uk.linkedin.com/company/pwc?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> PwC </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span> <span class="aside-job-card__salary-info"> $100,000.00 - $232,000.00 </span> <time class="aside-job-card__listdate--new" datetime="2024-11-23"> 6 hours ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4012337029" data-impression-id="people-also-viewed-6" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="p/ML4MaMD5aUgnOQObdMrA=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/oracle-cpq-manager-at-pwc-4012337029?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=p%2FML4MaMD5aUgnOQObdMrA%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Oracle CPQ - Manager </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Oracle CPQ - Manager  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://uk.linkedin.com/company/pwc?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> PwC </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span> <span class="aside-job-card__salary-info"> $100,000.00 - $232,000.00 </span> <time class="aside-job-card__listdate--new" datetime="2024-11-23"> 6 hours ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:3937232155" data-impression-id="people-also-viewed-7" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="AOhU1pPbxtxdjrCgll4ISQ=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/oracle-hcm-cloud-manager-at-deloitte-3937232155?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=AOhU1pPbxtxdjrCgll4ISQ%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Oracle HCM Cloud Manager </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Oracle HCM Cloud Manager  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/deloitte?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Deloitte </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Chicago, IL </span> <span class="aside-job-card__salary-info"> $144,600.00 - $241,000.00 </span> <time class="aside-job-card__listdate" datetime="2024-11-18"> 5 days ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4004295388" data-impression-id="people-also-viewed-8" data-reference-id="EXVySKlK2Pg3WBa1DELkZA==" data-tracking-id="jS30JRSGDHQ1D5TP9f3joA=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/manager-oracle-arcs-at-kpmg-us-4004295388?refId=EXVySKlK2Pg3WBa1DELkZA%3D%3D&trackingId=jS30JRSGDHQ1D5TP9f3joA%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph 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data-js-module-id="guest-input__message"></p> </div> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="base-sign-in-modal_session_password"> Password </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="current-password" id="base-sign-in-modal_session_password" name="session_password" required data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-password" data-tracking-client-ingraph type="password"> <button aria-live="assertive" aria-relevant="text" data-id="sign-in-form__password-visibility-toggle" class="font-sans text-md font-bold text-color-action z-10 ml-[12px] hover:cursor-pointer" aria-label="Show your LinkedIn password" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-password-visibility-toggle-btn" type="button">Show</button> </div> </div> <p class="input-helper mt-1.5" for="base-sign-in-modal_session_password" role="alert" data-js-module-id="guest-input__message"></p> </div> <input name="session_redirect" value="https://www.linkedin.com/jobs/view/senior-manager-information-technology-support-at-equity-residential-4072048774?position=7&pageNum=0&refId=ydfQkvkPBv%2B1smgF9vCKxg%3D%3D&trackingId=fW1eiQuELaFRwFOtG3Pimw%3D%3D" type="hidden">  </div> <div data-id="sign-in-form__footer" class="flex justify-between sign-in-form__footer--full-width"> <a data-id="sign-in-form__forgot-password" class="font-sans text-md font-bold link leading-regular sign-in-form__forgot-password--full-width" href="https://www.linkedin.com/uas/request-password-reset?trk=public_jobs_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-will-navigate>Forgot password?</a>  <input name="trk" 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data-tracking-will-navigate="true">Cookie Policy</a>. </p> <div class="google-auth-button__placeholder-wrapper "> <div class="google-auth-button__placeholder " data-theme="outline" data-logo-alignment="center"></div> </div>  </div> </div>  <p class="sign-in-modal__join-now m-auto font-sans text-md text-color-text mt-2"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-will-navigate="true" class="sign-in-modal__join-link">Join now</a> </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal__divider left-right-divider"> <p class="contextual-sign-in-modal__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </div> <p class="contextual-sign-in-modal__join-now m-auto font-sans text-md text-color-text my-1"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_contextual-sign-in-modal_join-link" data-tracking-control-name="public_jobs_contextual-sign-in-modal_join-link" data-tracking-will-navigate="true" class="contextual-sign-in-modal__join-link">Join now</a> </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 contextual-sign-in-modal__terms-and-conditions m-auto w-[320px] pt-2 babybear:w-full" data-impression-id="linkedin-tc__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=linkedin-tc_auth-button_privacy-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy 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data-delayed-url="https://static.licdn.com/aero-v1/sc/h/euqjj7tf5wvr33frd3x1jj9s"></icon> <p class="windows-app-upsell__linkedin-title uppercase text-xs text-color-text-secondary leading-[21px] ml-1"> LinkedIn </p> </div> <p class="windows-app-upsell__title font-sans text-md text-color-text-accent-4-hover font-semibold leading-regular mb-1"> LinkedIn is better on the app </p> <p class="windows-app-upsell__body font-sans text-sm text-color-text-secondary leading-regular"> Don’t have the app? Get it in the Microsoft Store. </p> <a class="windows-app-upsell__cta btn-sm btn-secondary-emphasis mt-2 mb-[6px] w-fit" href="ms-windows-store://pdp/?ProductId=9WZDNCRFJ4Q7&mode=mini&cid=guest_desktop_upsell" data-tracking-client-ingraph data-tracking-control-name="public_jobs_windows-app-upsell_cta" data-tracking-will-navigate> Open the app </a> <button class="cta-modal__dismiss-btn absolute h-4 w-4 p-1 top-2 right-2 hover:cursor-pointer focus:outline focus:outline-2 focus:outline-color-action" data-tracking-control-name="public_jobs_windows-app-upsell_dismiss" aria-label="Dismiss"> <icon class="cta-modal__dismiss-icon block h-2 w-2 onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/adzjokfylbe8pvjr9h8iv96mw"></icon> </button> </div> </div> <code id="disableOneTapOnInit" style="display: none"></code>  <div id="toasts" class="toasts fixed z-8 babybear:right-4 mamabear:right-4 papabear:min-h-[96px] invisible top:auto bottom-4 left-4 papabear:w-[400px] toasts--bottom" type="bottom"> <template id="toast-template"> <div class="toast container-raised flex toast--bottom transition ease-accelerate duration-xxslow " data-id="toast"> <div class="toast__message flex flex-1 babybear:items-center mamabear:items-center papabear:items-start py-2 px-1.5" data-id="toast__message" role="alert" tabindex="-1"> <div class="toast__message-content-container" data-id="toast__message-content-container"> <p class="toast__message-content font-sans text-sm opacity-90 inline babybear:self-center mamabear:self-center papabear:self-start" data-id="toast__message-content"></p> </div> </div> <button class="toast__dismiss-btn cursor-pointer babybear:self-center mamabear:self-center papabear:self-start pt-3 pb-2 papabear:py-2 pl-0.5 pr-0" data-id="toast__dismiss-btn" aria-label="Close"> <svg width="24" height="24" class="fill-color-icon"><path d="M13 4.32 9.31 8 13 11.69 11.69 13 8 9.31 4.31 13 3 11.69 6.69 8 3 4.31 4.31 3 8 6.69 11.68 3Z"></path></svg> </button> </div> </template> <template id="toast-icon-caution"> <icon class="text-color-icon-caution toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/u6kgm8vi5s4rhtbgmjlphlp6"></icon> </template> <template id="toast-icon-error"> <icon class="text-color-icon-negative toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/2ffvlzyh9wb65459t9va8w2ph"></icon> </template> <template id="toast-icon-gdpr"> <icon class="text-color-icon-neutral toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/a0d85elrpgg38lskvq1kvzb3"></icon> </template> <template id="toast-icon-notify"> <icon class="text-color-icon-neutral toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/de23f5me7dfm17unsj9up4vga"></icon> </template> <template id="toast-icon-success"> <icon class="text-color-icon-positive toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/c44ryoszao52cyd0y87z7s0uf"></icon> </template> <template id="toast-cta"> <a class="toast__cta cta-link font-medium ml-0.5 text-sm text-inherit inline" target="_blank"></a> </template> </div> <section id="json-refs"> <code id="requestSubdomain" style="display: none"></code> <code id="pageKey" style="display: none"></code> </section> <script src="https://static.licdn.com/aero-v1/sc/h/ovob3yijelu0nqhrv6610gx8" async></script>  <script src="https://static.licdn.com/aero-v1/sc/h/bz7h77ig7rbro3krv0w230ran" async defer></script>  </body> </html>

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