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Strategic Plan | Metra

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<button class="hamburger" data-bs-toggle="offcanvas" href="#offcanvasMenu" role="button" aria-controls="offcanvasMenu" id="hamburger"> <div class="bar1"></div> <div class="bar2"></div> <div class="bar3"></div> </button> </div> </nav> </div> </div> </nav> </header> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="container"> <div class="region region-breadcrumb"> <div id="block-metra-breadcrumbs" class="block block-system block-system-breadcrumb-block"> <div class="fullWidth mtr-breadcrumb"> <div class="container"> <nav aria-label="breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/">Home</a> </li> <li class="breadcrumb-item"> Strategic Plan </li> </ol> </nav> </div> </div> </div> </div> <div class="row g-0"> <div class="order-1 order-lg-2 col-12"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-metra-page-title" class="block block-core block-page-title-block"> <h1><span class="field field--name-title field--type-string field--label-hidden">Strategic Plan</span> </h1> </div> <div id="block-metra-content" class="block block-system block-system-main-block"> <article class="node node--type-page node--view-mode-full"> <div class="node__content"> <div class="field field--name-field-canvas field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--image-banner paragraph--view-mode--default mtr-banner fullWidth"> <div class="field field--name-field-image field--type-entity-reference field--label-hidden field__item"><div class="media media--type-banner-image media--view-mode-full"> <div class="field field--name-field-media-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img loading="lazy" src="https://assets.metra.com/s3fs-public/styles/banner_crop/public/2025-02/UP_California_Ave_coach_yard_85_zb2qg0.jpg?VersionId=MfIs.mj10YL_1fhAh3172bSEsLaxBqvz&amp;h=1628ee17&amp;itok=G1x05qty" width="4282" height="1189" alt="Two workers pose before a railyard and the Chicago skyline" class="img-fluid image-style-banner-crop" /> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--wysiwyg-block paragraph--view-mode--default wysiwyg-block fullWidth"> <div class="container"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>On February 15, 2023, the Metra Board adopted <a href="/media/2275"><em>My Metra Our Future</em></a> as the next strategic plan for Metra. The new plan builds on Metra’s first-ever strategic plan, <a href="/media/2274" target="_blank" data-entity-type="media" data-entity-uuid="207b3430-2a5b-4fff-883d-148e9f36ef7a" data-entity-substitution="canonical" title="On_Track_to_Excellence.pdf"><em>On Track to Excellence</em></a>, which covered the 2018-22 time period. This new plan will guide the agency’s decision-making for the next five years, 2023-27.</p><p><a href="/media/2275" data-entity-type="media" data-entity-uuid="a388c488-ed52-4ebd-bf73-dac062b82eeb" data-entity-substitution="canonical" title="My_Metra_Our_Future.pdf"><img src="https://assets.metra.com/s3fs-public/inline-images/MyMetraOurFutureCover.png?VersionId=uxcTBE6BwcQyMFh9..2OT5TO_Vsbyj.t" data-entity-uuid="a5babe48-a671-40b3-bf50-8068a04d2e31" data-entity-type="file" alt="My Metra Our Future Strategic Plan" width="381" height="350" loading="lazy"></a></p><p><a href="/media/2275" target="_blank" data-entity-type="media" data-entity-uuid="a388c488-ed52-4ebd-bf73-dac062b82eeb" data-entity-substitution="canonical" title="My_Metra_Our_Future.pdf">My Metra, Our Future</a> is a culmination of feedback we received from key stakeholders, and positions Metra to thrive in a post-pandemic environment. Through a new <a href="/about-metra" target="_blank" data-entity-type="node" data-entity-uuid="4ea7fb80-7987-423e-82c8-364288f22146" data-entity-substitution="canonical" title="About Metra">Mission, Vision, and set of five Strategic Goals</a>, this plan proactively responds to the evolving priorities and needs of our agency, our customers, and our region, and asserts our evolution toward a ‘regional rail’ service model.</p><p>To track implementation of the plan and measure our success, a Strategic Plan Report Card will be published quarterly below.</p><ul><li><a href="/media/2270" target="_blank" data-entity-type="media" data-entity-uuid="d10f6ff3-651b-41cf-86f2-fe5b268e834f" data-entity-substitution="canonical" title="Q1_Report_Card_2023.pdf">Report Card, First Quarter 2023</a></li><li><a href="/media/2271" target="_blank" data-entity-type="media" data-entity-uuid="ae53c2c7-d66e-4eeb-aa2d-20a4772dca74" data-entity-substitution="canonical" title="Q2_Report_Card_2023.pdf">Report Card, Second Quarter 2023</a></li><li><a href="/media/2272" target="_blank" data-entity-type="media" data-entity-uuid="a5775aa9-8c59-418e-83fb-db79478bc673" data-entity-substitution="canonical" title="Q3_Report_Card_2023.pdf">Report Card, Third Quarter 2023</a></li><li><a href="/media/2273" target="_blank" data-entity-type="media" data-entity-uuid="fbdf1556-e724-4b39-aa2e-ce8f61dc9ac3" data-entity-substitution="canonical" title="Q4_Report_Card_2023.pdf">Report Card, Fourth Quarter 2023</a></li><li><a href="/media/2276" target="_blank" data-entity-type="media" data-entity-uuid="8dee6923-ef08-40f2-951b-6e9b86306e2c" data-entity-substitution="canonical" title="Q1_Report_Card_2024.pdf">Report Card, First Quarter 2024</a></li><li><a href="/media/2277" target="_blank" data-entity-type="media" data-entity-uuid="8daac359-6385-4eb1-82d2-2d87aa5cd37e" data-entity-substitution="canonical" title="Q2_Report Card_2024.pdf">Report Card, Second Quarter 2024</a></li><li><a href="/media/3648" data-entity-type="media" data-entity-uuid="37bd2591-8860-4e7f-8946-9c93ef70bd84" data-entity-substitution="canonical" title="Q3-2024-Strategic-Plan-Report-Card_FINAL.pdf">Report Card, Third Quarter 2024</a></li></ul><p>To learn more about Metra’s previous strategic planning efforts, please view the following documents:</p><ul><li><a href="/media/2274" target="_blank"><em>On Track to Excellence</em></a><a href="/media/2274" target="_blank" data-entity-type="media" data-entity-uuid="207b3430-2a5b-4fff-883d-148e9f36ef7a" data-entity-substitution="canonical" title="On_Track_to_Excellence.pdf"> Strategic Plan, November 2017</a>: Metra’s first-ever strategic plan acknowledged the agency’s need for more funding and includes five goals that drove the agency’s activities between 2018-2022.</li><li><a href="/media/2278" target="_blank" data-entity-type="media" data-entity-uuid="1ed3e31f-63b2-4c8f-99a0-62edc12f2309" data-entity-substitution="canonical" title="Systemwide_Cost_Benefit_Analysis_2019.pdf">Systemwide Cost Benefit Analysis of Major Capital Improvements, January 2019</a> This study presents a high-level comparison of 38 potential projects to improve and expand Metra’s system that grew out of Metra’s On Track to Excellence strategic planning process.</li></ul></div> </div> </div> </div> </div> </div> </article> </div> </div> </div> </div> </div> </main> <footer role="contentinfo" class="mt-auto footer footer-dark text-light-metra bg-primary-metra"> <div class="footer-top"> <div class="container"> <div class="region region-footer"> <div id="block-metra-newsletterblock" class="block block-block-content block-block-content217c4fac-1fa5-4ac1-a6c6-19faf37b2eb1 metra-newsletter" style="background-image:url('https://assets.metra.com/s3fs-public/2024-08/Blue_Background.png?VersionId=bGDvxSn9pQ4ec40kNuhxDP9O5aQJTr2F')"> <div class="container"> <div class="row"> <div class="metra-newsletter-copy col-12 col-md-8"> <div class="clearfix 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