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FAQ - Shopify Developer Community Forums
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If you鈥檙e a merchant with a question about the core Shopify platform, or your question is not API related, please visit the <a href="https://community.shopify.com/c/shopify-community/ct-p/en">General Shopify Community Forums</a>, or the <a href="https://help.shopify.com/">Shopify Help Center.</a></p> <p>By participating in the Shopify Developer Community, you agree to adhere to our Code of Conduct. Please follow these rules:</p> <p><a name="respectful"></a></p> <h2><a name="p-4-be-kind-and-respectfulrespectful-1" class="anchor" href="#p-4-be-kind-and-respectfulrespectful-1"></a><a href="#respectful">Be Kind and Respectful</a></h2> <p>Harassment, threats, personal attacks, discrimination, or trolling of any kind will not be tolerated. We aim to maintain a safe space for Shopify developers from all backgrounds, identities, and beliefs. We encourage you to show empathy towards other community members, and be respectful of differing viewpoints and experiences.</p> <p><a name="organised"></a></p> <h2><a name="p-4-keep-the-forum-organizedorganised-2" class="anchor" href="#p-4-keep-the-forum-organizedorganised-2"></a><a href="#organised">Keep the Forum Organized</a></h2> <p>Maintain a tidy forum by searching for existing topics before posting a question. Ensure posts are opened in the correct category and ensure you apply the most accurate tag that relates to your question. When posting API questions, always include:</p> <ul> <li>The full API query or mutation with personally identifiable information (PII) removed</li> <li>Detailed replication steps and time when issue appeared</li> <li>The API version and any error messages that are appearing</li> <li>Relevant screenshots or videos to illustrate the issue</li> </ul> <p>This detailed approach helps peers and internal staff provide effective solutions quickly. <strong>Do not tag</strong> individuals unless they have previously engaged with the topic, and <strong>do not tag groups</strong>.</p> <p><a name="nospam"></a></p> <h2><a name="p-4-no-spamnospam-3" class="anchor" href="#p-4-no-spamnospam-3"></a><a href="#nospam">No Spam</a></h2> <p>Spam, including off-topic or unsolicited promotional content, will be removed. 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