Non-profit - Smart Customer Service

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Download this report to learn about the impact of customer service bots on standard contact center KPIs.</span> <div class="date">Posted October 01, 2019</div> <meta itemprop="datePublished" content="2019-10-01" /> </div> <div class="article-list" itemprop="itemListElement" itemscope="itemscope" itemtype="http://schema.org/Article"> <h3><a itemprop="url" href="http://www.smartcustomerservice.com/Articles/News-Briefs/CallFire-and-CFB-Strategies-Partner-112036.aspx" title="CallFire and CFB Strategies Partner">CallFire and CFB Strategies Partner</a></h3> <span class="deck" itemprop="description">CallFire and CFB Strategies will work together to provide voice and text solutions to political and nonprofit organizations.</span> <div class="date">Posted June 29, 2016</div> <meta itemprop="datePublished" content="2016-06-29" /> </div> </div> <div id="secondary_sidebar"> <div class="sidebar_section"> <h3>Connect with <span class="bold">SCS</span></h3> <div style="margin-bottom:10px; 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href="http://www.smartcustomerservice.com/Webinars/2185-Customer-Service-Reinvented-CCaaS-WEM-and-AI-in-Action.htm"> Customer Service Reinvented: CCaaS, WEM, and AI in Action </a> </li> <li> <a title='Unlock CRM, CDPs, and AI for Next-Level Customer Insights' href="http://www.smartcustomerservice.com/Webinars/2187-Unlock-CRM-CDPs-and-AI-for-Next-Level-Customer-Insights.htm"> Unlock CRM, CDPs, and AI for Next-Level Customer Insights </a> </li> <li> <a title='Predictive Analytics & AI: The Future of Customer Service' href="http://www.smartcustomerservice.com/Webinars/2186-Predictive-Analytics-and-AI-The-Future-of-Customer-Service.htm"> Predictive Analytics & AI: The Future of Customer Service </a> </li> <li> <a title='The Role of AI in Compliance and Data Privacy' href="http://www.smartcustomerservice.com/Webinars/2175-The-Role-of-AI-in-Compliance-and-Data-Privacy.htm"> The Role of AI in Compliance and Data Privacy </a> </li> <li> <a title='AI in Fraud Detection and Prevention' href="http://www.smartcustomerservice.com/Webinars/2188-AI-in-Fraud-Detection-and-Prevention.htm"> AI in Fraud Detection and Prevention </a> </li> <li> <a title='The Power of Personalization: AI-Driven Strategies for Customer Loyalty' href="http://www.smartcustomerservice.com/Webinars/2189-The-Power-of-Personalization-AI-Driven-Strategies-for-Customer-Loyalty.htm"> The Power of Personalization: AI-Driven Strategies for Customer Loyalty </a> </li> <li> <a title='2025 Customer Experience Wins - What Worked and Why' href="http://www.smartcustomerservice.com/Webinars/2190-2025-Customer-Experience-Wins---What-Worked-and-Why.htm"> 2025 Customer Experience Wins - What Worked and Why </a> </li> <li> <a title='AI, Automation, and Omnichannel: Redefining Customer Support in 2025' href="http://www.smartcustomerservice.com/Webinars/2191-AI-Automation-and-Omnichannel-Redefining-Customer-Support-in-2025.htm"> AI, Automation, and Omnichannel: Redefining Customer Support in 2025 </a> </li> </ul> <div 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