Performance Improvement Solutions for Hospitals and Health Systems

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class="node__content"> <div class="breadcrumbs-banner"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/">Home</a> </li> <li> <a href="/healthcare-consulting">Hospital & Health System Consulting</a> </li> </ol> </nav> </div> <h1 class="banner-title"><span class="field field--name-title field--type-string field--label-hidden">Performance Improvement Solutions</span> </h1> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><h2>Transformational Change. Sustainable Improvement.</h2> </div> </div> </div> </div> </article> </div></div></div> </div> </div> </div> </div> </div> <div class="region region--content-prefix clearfix" id="page-content-prefix"> <div class="layout-container "> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <div class="layout-container"> <main id="main" class="column"> <span id="main-content" tabindex="-1"></span> <div class="layout-content"> <div class="region region--content clearfix" id="content"> <div id="block-de-theme-content" class="block-de-theme-content block block-system block-system-main-block"> <article class="node node--type-landing-page node--view-mode-full"> <div class="node__content"> <div class="field-group component-container"> <div class="field field--name-field-components field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--marketo paragraph--view-mode--component"> <div class="field field--name-field-marketo field--type-entity-reference field--label-hidden field__item"> <a href="#" class="marketo-form-button" data-marketo-form="marketo_form_body_5618"> Connect with Our Consulting Team </a> <div class="marketo-form-body intro-page" id="marketo_form_body_5618"> <article class="marketo-form submit-button- no-bg marketo-component node node--type-marketo-form node--view-mode-component"> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2>Independent, Objective Insight on Performance Improvement</h2> <p>Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Hospitals and health systems partner with us to increase net patient service revenue through targeted performance improvement initiatives that leverage a disciplined, data-driven approach.</p> <p>Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough performance improvement.</p> </div> <div class="marketo-form-wrapper"> <h3>Connect with Our Consulting Team</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_5618"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Contact Us</div> </div> </div> </article> </div> </div> </div> </div> <div class="field__item"> <div class="just-text paragraph paragraph--type--simple-formatted-html paragraph--view-mode--component"> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><h2>What's Your Goal Today?</h2><p>Our healthcare performance improvement experts partner with organizations to identify opportunities for improvement, prioritize initiatives, guide implementation, and achieve long-term gains in performance.</p></div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--call-to-action paragraph--view-mode--component"> <div class="field field--name-field-cta field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="background-brand-blue has-image paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2022-03/workforce-banner.jpg');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Service</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Workforce</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>Successfully recruit and retain the patient care workforce</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/healthcare-consulting/performance-improvement/workforce-productivity">Learn More</a></div> </div> </div> </div> <div class="field__item"> <div class="background-brand-blue has-image paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2021-12/healthcare-workers-thumb.jpg');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Service</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Non-Labor Strategy</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>Manage the costs of products and services within your healthcare organization to drive immediate savings</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/healthcare-consulting/performance-improvement/non-labor-strategy">Learn More</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--call-to-action paragraph--view-mode--component"> <div class="field field--name-field-cta field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="background-brand-blue has-image paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2022-01/care-transitions-banner.jpg');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Service</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Care Transitions</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>Ensure patients get the right care, in the right setting, at the right time—every time</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/healthcare-consulting/performance-improvement/care-transitions">Learn More</a></div> </div> </div> </div> <div class="field__item"> <div class="background-brand-blue has-image paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2022-03/revenue-thumb.jpg');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Service</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Revenue Cycle Process</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>Increase revenue by enhancing cycle performance and efficiency through process redesign, contract management, and more</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/healthcare-consulting/performance-improvement/revenue-cycle-process">Learn More</a></div> </div> </div> </div> <div class="field__item"> <div class="background-brand-blue has-image paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2022-02/Heathcare-costs-thumb.jpg');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Service</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Clinical Variation</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>Identify opportunities to reduce variation in clinical cost, quality, and patient outcomes</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/healthcare-consulting/performance-improvement/clinical-variation">Learn More</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--call-to-action paragraph--view-mode--component"> <div class="field field--name-field-cta field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="background-dark-grey has-image image-left paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2023-10/PI_report-2023_thumb.jpg');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Featured Content</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">2023 State of Healthcare Performance Improvement Report</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>The Kaufman Hall State of Healthcare Performance Improvement Report highlights trends in workforce, volume and revenue, supplies and purchased services, physician enterprise, and the balance sheet.</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/insights/research-report/2023-state-healthcare-performance-improvement-report">Read the Report</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--expert-list paragraph--view-mode--component"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">We’re Not Just Advisors—We’re Your Partners</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"><p>Performance improvement requires challenging data collection and analysis, politically sensitive decisions, complex change management, and vigilant monitoring and reporting to ensure that costs don’t creep back in. Our consultants can help you strengthen organizational capabilities to achieve widespread and sustainable results.</p></div> <div class="field field--name-field-experts field--type-entity-reference field--label-hidden field__items"> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2024-04/Robinson%2C%20Lance%202018_08%20color%20lg.jpg?h=56b18868&itok=pfwdNeQQ" width="215" height="215" alt="Lance Robinson" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/lance-robinson"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Lance Robinson</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Managing Director</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/lance-robinson-78314b5/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="lance-robinson"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Lance Robinson is a Managing Director of Kaufman Hall and Leader of the firm’s Revenue and Operations Improvement (ROI) practice, which includes individuals with deep expertise in labor, non-labor, productivity, supply chain, contracted services, overhead, clinical service mix, and revenue cycle management.</div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2024-08/Therese-Fitzpatrick_headshot.jpg?h=56b18868&itok=fCVgpioM" width="215" height="215" alt="Therese A. Fitzpatrick headshot" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/therese-fitzpatrick-phd-rn-faan"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Therese A. Fitzpatrick, Ph.D., RN, FAAN</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Senior Vice President</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/therese-fitzpatrick-6846104/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="therese-fitzpatrick-phd-rn-faan"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Therese Fitzpatrick is a leader in Kaufman Hall’s Revenue and Operations Improvement (ROI) practice, and helps healthcare executives assess clinical and operational performance, and develop effective strategies to enhance efficiencies and optimize staffing.</div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2024-04/Annala-Rogers%2C%20Jill%202023_06%20color%20copy.jpg?h=f0d95172&itok=N1XhxFMv" width="215" height="215" alt="Jill Annaia-Rogers" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/jill-annala-rogers"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Jill Annala-Rogers</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Senior Vice President</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/jill-annala-rogers-5b5b981b1/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="jill-annala-rogers"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Jill Annala-Rogers is a Senior Vice President in Kaufman Hall’s Strategic and Financial Planning practice, specializing in Revenue and Operations Improvement (ROI). </div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2024-08/John-Bauerlein_headshot.jpg?h=56b18868&itok=anPRY8w9" width="215" height="215" alt="John Bauerlein headshot" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/john-bauerlein"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">John Bauerlein</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Senior Vice President</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/john-bauerlein-2431795/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="john-bauerlein"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">John Bauerlein is a Senior Vice President with Kaufman Hall’s Revenue and Operations Improvement (ROI) team. His responsibilities include corporate shared services, results and program management, and evaluation and preparation of partnership efficiency opportunities for hospitals and health systems nationwide.</div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2024-04/Lambert%2C%20Gregg%202023_06%20color%20copy.jpg?h=f0d95172&itok=Z1gy0OyT" width="215" height="215" alt="Gregg Lambert" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/gregg-lambert"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Gregg Lambert</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Senior Vice President</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/gregg-s-lambert-50037210/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="gregg-lambert"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Gregg Lambert is a Senior Vice President with Kaufman Hall, and leads the Non-Labor segment of the firm’s Revenue and Operations Improvement (ROI) practice.</div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2023-08/Mark-Newton-headshot.jpg?h=0998d315&itok=75L4k_vd" width="215" height="215" alt="Mark Newton headshot" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/mark-newton"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Mark Newton</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Senior Vice President</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/markjnewton/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="mark-newton"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Mark Newton is a Senior Vice President with Kaufman Hall, and a leader in the firm’s Revenue and Operations Improvement (ROI) practice, with a focus on Revenue Cycle optimization. He works with executives from a full range of healthcare organizations, helping them to implement sustainable, data-driven performance improvement strategies.</div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2023-11/Shawna-Oneill_headshot.jpg?h=eac24a47&itok=5K47bk7O" width="215" height="215" alt="Shawna O'Neill headshot" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/shawna-oneill"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Shawna O’Neill, MHA, BSN, LSSBB</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Managing Director</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/shawnaoneill/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="shawna-oneill"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Shawna is a Managing Director with Kaufman Halls Revenue and Operations Improvement (ROI) practice. Her experience as a nurse, a hospital administrator (both COO & CNO), and a consultant gives her a unique perspective on the clinical and social dynamics at play in today’s healthcare environments.</div> </div> </div> </article> </div> <div class="field__item"> <article class="expert-component node node--type-expert node--view-mode-listing"> <div class="node__content"> <div class="field field--name-field-main-image field--type-entity-reference field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/styles/medium_testimonial_circle_215x215/public/images/2023-08/Brian-Pisarsky-headshot.jpg?h=0998d315&itok=KdSewX3v" width="215" height="215" alt="Brian Pisarsky headshot" class="image-style-medium-testimonial-circle-215x215" /> </div> <div class="info-container"> <a class="link" href="/experts/brian-pisarsky"> <div class="name"><span class="field field--name-title field--type-string field--label-hidden">Brian Pisarsky</span> </div> <div class="field field--name-field-position-title field--type-string field--label-hidden field__item"> <p>Managing Director</p> </div> </a> <div class="social-links-container loaded" data-marketo-form-email="6564"> <ul class="social-media-links--platforms platforms vertical"> <li class="linkedin"> <a class="social-media-link-icon--linkedin" href="https://www.linkedin.com/in/brian-pisarsky-3244128/" aria-label=" LinkedIn" title=" LinkedIn" > <span class='fab fa-linkedin fa-2x'></span> </a> </li> </ul> <div class="marketo_email_author_form field__item"> <a href="#" class="marketo-form-button-email" data-marketo-form="marketo_form_body_6564" data-expert-id="brian-pisarsky"> <span class="contact-expert-label-long">Contact Expert</span> <span class="contact-expert-label-short" style="display: none;">Contact</span> </a> <div class="marketo-form-body-email intro-modal" id="marketo_form_body_6564"> <div class="inner-container"> <div class="node__content"> <div class="marketo-form-wrapper"> <h3>Contact Expert</h3> <div class="field field--name-field-marketo-form field--type-marketo-form-field field--label-hidden field__item"><script src="//app-sj04.marketo.com/js/forms2/js/forms2.min.js"></script><form id="mktoForm_6564"></form></div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </div> </div> </div> </div> </div> <div class="bio-container"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Brian K. Pisarsky is a Managing Director in Kaufman Hall’s Revenue and Operations Improvement (ROI) practice.</div> <div class="field field--name-field-marketo-submit-text field--type-string field--label-hidden field__item">Submit</div> </div> </div> </article> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--call-to-action paragraph--view-mode--component"> <div class="field field--name-field-cta field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="background-brand-blue has-image image-left paragraph paragraph--type--cta paragraph--view-mode--default"> <div class="image" style="background-image: url('/sites/default/files/images/2019-01/using-data-and-analytics-to-improve-clinical-and-financial-performance_800.png');"></div> <div class="content"> <div class="field field--name-field-tagline field--type-string field--label-hidden field__item">Contact Us</div> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Talk with us today to discuss performance improvement opportunities at your organization!</div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/healthcare-consulting/performance-improvement/contact-us">Get in Touch</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="has-first-featured-item paragraph paragraph--type--featured-component paragraph--view-mode--component"> <div class="field field--name-field-featured-insights field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--featured-insights paragraph--view-mode--component"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Performance Improvement Featured Insights</div> </div> </div> </div> <article class="resoure-blog-type pathway-471 pathway node node--type-resource node--view-mode-component"> <a href="/insights/article/care-transitions-academic-setting"> <div class="node__content"> <div class="content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_small/public/images/2024-10/care-transitions-thumb_0.jpg?h=b69e0e0e&itok=u-zXsvLP" width="660" height="371" alt="Doctor and Physician Advisor shaking hands" loading="lazy" class="image-style-_6-9-scale-and-crop-small" /> </div> <div class="mobile-content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_medium/public/images/2024-10/care-transitions-thumb_0.jpg?h=b69e0e0e&itok=qR5e6YYk" width="900" height="506" alt="Doctor and Physician Advisor shaking hands" loading="lazy" class="image-style-_6-9-scale-and-crop-medium" /> </div> <div class="field--name-field-resource-type">Article</div> <div class="content-wrapper"> <h2>Care Transitions in an Academic Setting</h2> <div class="field field--name-field-publication-date field--type-datetime field--label-hidden field__item"><time datetime="2024-10-17T12:00:00Z" class="datetime">October 17, 2024</time> </div> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item">Care transition challenges are particularly acute for academic hospitals, driven in part by their unique tripartite academic mission. Learn how academic hospitals can apply the characteristics of high-performing hospitals to improve their care transitions and patient length of stay.</div> </div> </div> </a> </article> <article class="resoure-blog-type pathway-471 pathway node node--type-resource node--view-mode-component"> <a href="/insights/article/purchased-services-are-mystery-worth-solving"> <div class="node__content"> <div class="content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_small/public/images/2024-10/healthcare-blocks_thumb.jpg?h=b69e0e0e&itok=13cZINUy" width="660" height="371" alt="Healthcare blocks with supply icons" loading="lazy" class="image-style-_6-9-scale-and-crop-small" /> </div> <div class="mobile-content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_medium/public/images/2024-10/healthcare-blocks_thumb.jpg?h=b69e0e0e&itok=_NAjZzMd" width="900" height="506" alt="Healthcare blocks with supply icons" loading="lazy" class="image-style-_6-9-scale-and-crop-medium" /> </div> <div class="field--name-field-resource-type">Article</div> <div class="content-wrapper"> <h2>Purchased Services Are a Mystery Worth Solving</h2> <div class="field field--name-field-publication-date field--type-datetime field--label-hidden field__item"><time datetime="2024-10-08T12:00:00Z" class="datetime">October 8, 2024</time> </div> </div> </div> </a> </article> <article class="resoure-blog-type pathway-471 pathway node node--type-resource node--view-mode-component"> <a href="/insights/article/re-engaging-hospitalists-rebuilding-care-teams-and-improving-length-stay"> <div class="node__content"> <div class="content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_small/public/images/2024-07/hospital-stay2-thumb.jpg?h=b69e0e0e&itok=ZlZ4g0xL" width="660" height="371" alt="Woman in hospital bed" loading="lazy" class="image-style-_6-9-scale-and-crop-small" /> </div> <div class="mobile-content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_medium/public/images/2024-07/hospital-stay2-thumb.jpg?h=b69e0e0e&itok=WOcqWmIW" width="900" height="506" alt="Woman in hospital bed" loading="lazy" class="image-style-_6-9-scale-and-crop-medium" /> </div> <div class="field--name-field-resource-type">Article</div> <div class="content-wrapper"> <h2>Re-engaging Hospitalists, Rebuilding Care Teams, and Improving Length of Stay</h2> <div class="field field--name-field-publication-date field--type-datetime field--label-hidden field__item"><time datetime="2024-08-01T12:00:00Z" class="datetime">August 1, 2024</time> </div> </div> </div> </a> </article> <article class="resoure-blog-type pathway-471 pathway node node--type-resource node--view-mode-component"> <a href="/insights/article/optimizing-340b-participation-compliantly"> <div class="node__content"> <div class="content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_small/public/images/2024-05/340B-graphic_thumb.jpg?h=b69e0e0e&itok=y5GZT3Ew" width="660" height="371" alt="Pill case" loading="lazy" class="image-style-_6-9-scale-and-crop-small" /> </div> <div class="mobile-content-img"><img src="/sites/default/files/styles/16_9_scale_and_crop_medium/public/images/2024-05/340B-graphic_thumb.jpg?h=b69e0e0e&itok=nKigh7a9" width="900" height="506" alt="Pill case" loading="lazy" class="image-style-_6-9-scale-and-crop-medium" /> </div> <div class="field--name-field-resource-type">Article</div> <div class="content-wrapper"> <h2>Optimizing 340B Participation Compliantly While “Waiting and Watching” New Developments</h2> <div class="field field--name-field-publication-date field--type-datetime field--label-hidden field__item"><time datetime="2024-05-16T12:00:00Z" class="datetime">May 16, 2024</time> </div> </div> </div> </a> </article> <div class="field field--name-field-view-more-button field--type-link field--label-hidden field__item"><a href="/insights-all?sort=field_publication_date&order=desc&f%5B0%5D=software_or_practice_area_resources%3A866&f%5B1%5D=software_or_practice_area_resources%3A866">All PI Insights</a></div> </div> </div> </div> </div> </div> </article> </div> </div> </div> </main> </div> </div> <div class="region region--footer-prefix clearfix"> <div id="block-config-pages-pre-footer" class="block-config-pages-pre-footer block block-config-pages block-config-pages-block"> <div class="config_pages config_pages--type--footer config_pages--view-mode--pre-footer config_pages--footer--pre-footer"> <div class="image"> <div class="background-image" style="background-image: url('/sites/default/files/images/2024-05/consultant-meeting-V2-footer.jpg');"> </div> </div> <div class="content"> <div class="field field--name-field-pre-footer-tagline field--type-string field--label-hidden field__item">Questions? 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