How to contact Amazon customer service after Black Friday

<!doctype html> <html lang="en"> <head> <title>How to contact Amazon customer service after Black Friday | Mashable</title> <meta charset="utf-8"> <link rel="canonical" href="https://mashable.com/article/amazon-how-to-contact-customer-service"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="theme-color" content="#00aeef"> <meta name="application-name" content="Mashable.com"> <meta name="description" content="Here's how to contact Amazon Customer Service to deal with all of your Black Friday and Cyber Monday-related questions."/> <meta property="fb:app_id" content="122071082108"> <meta property="fb:pages" content="18807449704"/> <meta property="og:site_name" content="Mashable"> <meta property="og:title" content="How to contact Amazon's customer service for Black Friday purchases"> <meta property="og:url" content="https://mashable.com/article/amazon-how-to-contact-customer-service"> <meta property="og:description" content="Need help reaching out to Amazon? 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It officially kicks off on Thursday, Nov. 21 and runs through (Cyber) Monday, Dec. 2, with new deals dropping daily. We know all too well that it's easy to get caught up in the sales, indulge in some impulse purchasing, and experience a bit of buyer's remorse.As in years prior, there are already plenty of live deals to shop ahead of the official event kickoff, with lots more to come — and you just might run into some questions along the way. Whether you're dealing with a classic case of buyer's remorse, or have questions about deals, damage to packages, or your Prime membership, you want to know that you can actually speak to customer service.\n SEE ALSO:\n \n Black Friday vs. Cyber Monday: Which day is better for shopping?\n \n \n \nSince contacting Amazon can be tricky at times, here are all the ways you can get in touch with their customer service for a smoother online shopping experience before, during, and after Black Friday:Amazon customer service help pageThis is probably the most common, and easiest, way to look for answers to common queries, such as those about Amazon’s return policies or information about international shipping. The page contains a whole library of questions that users can get answers to, including how to track packages, cancel orders, or start a return. Your most recent purchases will pop up at the top of the page for easy navigation.To access Amazon’s Customer Service Help Page, go to the website landing page and click on \"Customer Service\" in the top left of the screen. Amazon customer service emailSometimes customer queries need to be worked through on a case-by-case basis, and the answers on the official website need to be more specific to offer any help to shoppers. In these cases, users can email cs-reply@amazon.com and explain their issues. Remember that contacting Amazon’s customer service via email might not be the best solution if you have an urgent question regarding your purchases, since customers are unlikely to get a prompt response.Amazon customer service phone numberNeed a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and eventually connects them to Amazon staff, depending on the type of query that needs to be answered. It’s important to note that customers should have a cell phone number connected to their Amazon account. Customers must enter verification codes that will be messaged to their linked contact information before using this service. In other words, things can get a bit tricky if you're sharing an account with someone else.Amazon online chat serviceReal-time chatting with Amazon representatives is the most convenient way to get all your questions answered. To use the live chat feature, return to the Customer service help page and click on \"Something else.\" Another page opens with a list of more help options. Select \"I need more help.\"Now you've officially entered the chat. Type \"Talk to associate\" in the chat box. Amazon's messaging assistant might prompt you to give more info on your issue, which you can, but if you'd rather get to a real person ASAP, you can select, \"I need more help\" from the pre-written responses. From there, you can choose if you’d prefer to talk via chat or call. If you're looking for immediate help with a Black Friday purchase — be it due to buyer's remorse, a damaged package, an address change, etc. — this is your best bet to get your needs met.For simple questions, Amazon is also testing a new AI chat feature called \"Rufus,\" who can help customers solve some problems.Contact Amazon via social mediaIf your questions aren’t that urgent, you can contact Amazon Customer Service at @amazonhelp on X, @amazon on Instagram, and www.facebook.com\/Amazon on Facebook.","datePublished":"2024-11-18T17:57:19+00:00","publisher":{"@type":"Organization","url":"https:\/\/mashable.com\/","name":"Mashable","logo":{"@type":"ImageObject","url":"https:\/\/mashable.com\/images\/mashable-logomark.png","width":2400,"height":2400},"sameAs":["https:\/\/www.facebook.com\/mashable\/","https:\/\/twitter.com\/mashable","https:\/\/flipboard.com\/@Mashable","https:\/\/www.pinterest.com\/mashable\/","https:\/\/www.youtube.com\/user\/mashable"],"description":"Mashable is a global, multi-platform media and entertainment company.\n Powered by its own proprietary technology, Mashable is the go-to source for tech,\n digital culture and entertainment content for its dedicated and influential audience around the globe.","publishingPrinciples":"https:\/\/mashable.com\/about\/editorial-standards"},"author":[{"@type":"Person","name":"Christina Buff","email":"christinabuff91@gmail.com","url":"https:\/\/mashable.com\/author\/christina-buff","image":[{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/defaults\/fallback-thumbnail.fill.size_1200x675.1.png","width":1200,"height":675,"caption":"Default Image"},{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/defaults\/fallback-thumbnail.fill.size_1200x900.1.png","width":1200,"height":900,"caption":"Default Image"},{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/defaults\/fallback-thumbnail.fill.size_1200x1200.1.png","width":1200,"height":1200,"caption":"Default Image"}]},{"@type":"Person","name":"Impu Sehgal","url":"https:\/\/mashable.com\/author\/impu-sehgal","jobTitle":"Editorial Intern","image":[{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/defaults\/fallback-thumbnail.fill.size_1200x675.1.png","width":1200,"height":675,"caption":"Default Image"},{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/defaults\/fallback-thumbnail.fill.size_1200x900.1.png","width":1200,"height":900,"caption":"Default Image"},{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/defaults\/fallback-thumbnail.fill.size_1200x1200.1.png","width":1200,"height":1200,"caption":"Default Image"}]}],"image":[{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/articles\/01BdXeOgiQGD9gDg6zNKSY1\/hero-image.fill.size_1200x675.v1701001866.jpg","width":1200,"height":675,"caption":"Got a problem with your Black Friday purchases?"},{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/articles\/01BdXeOgiQGD9gDg6zNKSY1\/hero-image.fill.size_1200x900.v1701001866.jpg","width":1200,"height":900,"caption":"Got a problem with your Black Friday purchases?"},{"@type":"ImageObject","url":"https:\/\/helios-i.mashable.com\/imagery\/articles\/01BdXeOgiQGD9gDg6zNKSY1\/hero-image.fill.size_1200x1200.v1701001866.jpg","width":1200,"height":1200,"caption":"Got a problem with your Black Friday purchases?"}],"description":"Need help reaching out to Amazon? 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If you buy something through links on our site, Mashable may earn an affiliate commission. </div> </div> </header> <main class="justify-between items-stretch px-4 mx-auto lg:flex max-w-8xl"> <section class="flex-grow 2xl:pr-4" data-ga-module="content_body"> <div class="mx-auto -mx-4 max-w-5xl lg:px-8 lg:mx-auto"> <div class="max-w-7xl px-4 mt-8 text-primary-400 font-sans mx-auto mt-10"> <img class="w-full border border-gray-100" src="https://helios-i.mashable.com/imagery/articles/01BdXeOgiQGD9gDg6zNKSY1/hero-image.fill.size_1248x702.v1701001866.jpg" alt="illustration of brown packages" width="1248" height="702" srcset="https://helios-i.mashable.com/imagery/articles/01BdXeOgiQGD9gDg6zNKSY1/hero-image.fill.size_400x225.v1701001866.jpg 400w, https://helios-i.mashable.com/imagery/articles/01BdXeOgiQGD9gDg6zNKSY1/hero-image.fill.size_800x450.v1701001866.jpg 800w, https://helios-i.mashable.com/imagery/articles/01BdXeOgiQGD9gDg6zNKSY1/hero-image.fill.size_1248x702.v1701001866.jpg 1600w" sizes="(max-width: 1280px) 100vw, 1280px" > <div class="mt-2 leading-none text-left"> <span class="font-sans normal-case subtitle-2 text-gray-1000">Got a problem with your Black Friday purchases?</span> <span class="font-sans text-gray-600 subtitle-2">Credit: Ian Moore / Mashable</span> </div> </div> <div class="max-w-7xl px-4 mx-auto"> <hr class="border-top border-gray-100 mt-12"> </div> </div> <article id="article" data-autopogo class="mt-8 font-serif editor-content"> <p class="mx-auto"> <em><strong>UPDATE: Nov. 18, 2024, 12:00 p.m. EST </strong>This article has been updated to include details of Black Friday 2024.</em> </p> <p>Preparing for the impending chaos of <a href="https://mashable.com/article/when-does-black-friday-start-2024" target="_self" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body">Black Friday</a>?</p><p><a href="https://mashable.com/article/amazon-black-friday-2024-everything-you-need-to-know" target="_self" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body">Amazon's Black Friday shopping event</a> is upon us. It officially kicks off on Thursday, Nov. 21 and runs through (Cyber) Monday, Dec. 2, with new deals dropping daily. We know all too well that it's easy to get caught up in the sales, indulge in some impulse purchasing, and experience a bit of buyer's remorse.</p><p>As in years prior, there are already plenty of live deals to shop ahead of the official event kickoff, with lots more to come — and you just might run into some questions along the way. Whether you're dealing with a classic case of buyer's remorse, or have questions about deals, damage to packages, or your <a href="https://mashable.com/article/how-to-cancel-amazon-prime" target="_self" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body">Prime membership</a>, you want to know that you can actually speak to customer service.</p><div class="flex mx-auto mt-8 w-full max-w-3xl font-sans text-lg leading-normal md:text-xl md:leading-7"> <span class="font-bold text-primary-400">SEE ALSO:</span> <a href="/article/black-friday-vs-cyber-monday-deals" class="flex items-center text-secondary-300"> <span class="ml-1">Black Friday vs. Cyber Monday: Which day is better for shopping?</span> <svg class="ml-1 w-4 h-4 font-normal fill-current"><use href="/images/icons/spritemap.svg#sprite-arrow-right-thin"></use></svg> </a> </div> <p>Since contacting <a href="https://web.archive.org/web/20240928180450/https://mashable.com/category/amazon" target="_self" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body">Amazon</a> can be tricky at times, here are all the ways you can get in touch with their customer service for a smoother online shopping experience before, during, and after Black Friday:</p><h3>Amazon customer service help page</h3><p>This is probably the most common, and easiest, way to look for answers to common queries, such as those about Amazon’s return policies or information about international shipping. The page contains a whole library of questions that users can get answers to, including how to track packages, cancel orders, or start a return. Your most recent purchases will pop up at the top of the page for easy navigation.</p><section x-data="window.newsletter()" x-init="init()" class="relative p-8 my-12 mx-auto w-full max-w-3xl border md:p-12 md:my-16 border-secondary-300" data-ga-impression data-ga-category="newsletters" data-ga-module="incontent_nl_signup" data-ga-label="mashablelightspeed"> <div class="absolute px-2 font-sans text-lg font-bold leading-8 bg-white top-[-15px] left-[1.5rem] text-secondary-300 md:left-[2.5rem]"> Mashable Light Speed </div> <div x-show="!isSuccess" class="flex flex-col mx-auto font-sans"> <div class="font-bold leading-tight text-left md:leading-8 header-300">Want more out-of-this world tech, space and science stories?</div> <div class="mt-2 leading-tight text-left bg-white md:mt-0 md:leading-8 header-600">Sign up for Mashable's weekly Light Speed newsletter.</div> <form x-ref="subscribeForm" class="flex flex-col mt-4 sm:flex-row sm:gap-x-4 text-primary-400 border-primary-400 focus-within:text-secondary-300" data-initial-lists="mashablelightspeed" x-on:submit.prevent="submit()"> <input type="email" x-model="email" class="py-4 px-4 w-full text-base font-normal leading-5 placeholder-gray-600 text-gray-600 bg-white border border-gray-200 sm:w-2/3 md:w-3/4" placeholder="Enter Email" aria-label="Email"> <input x-bind:value="selectedListsValue()" type="hidden" name="lists" value=""> <input type="hidden" name="source" value="incontent"> <input type="hidden" name="courierList" value="Mashable On-Site - Incontent"> <button :disabled="isLoading" type="submit" class="py-4 px-1 mt-4 w-full text-lg font-bold leading-5 text-center text-white sm:mt-0 sm:w-1/3 md:w-1/4 bg-secondary-300 btn-secondary subtitle-1"> <span x-cloak x-show="isLoading">Loading...</span> <span x-show="!isLoading">Sign Me Up</span> </button> </form> <div x-cloak x-show="isError" class="flex flex-row px-4 mt-4 text-red"> <svg class="inline-block w-4 h-4 leading-4 fill-current"><use href="/images/icons/spritemap.svg#sprite-exclamation-square"></use></svg> <div x-text="error" class="ml-1 font-bold leading-4 text-left subtitle-2"></div> </div> <div class="mt-4 font-sans text-xs leading-normal text-left subtitle-1"> By signing up you agree to our <a class="underline" href="https://www.ziffdavis.com/terms-of-use" target="_blank" rel="noopener" title="(opens in a new window)">Terms of Use</a> and <a class="underline" href="https://www.ziffdavis.com/ztg-privacy-policy" target="_blank" title="(opens in a new window)">Privacy Policy</a>. </div> </div> <div x-cloak x-show="isSuccess" class="py-1 mx-auto max-w-xl text-center"> <svg class="inline-block w-24 h-20 leading-4 fill-current"><use href="/images/icons/spritemap.svg#sprite-mailbox-regular"></use></svg> <div class="header-300">Thanks for signing up!</div> </div> </section> <p>To access Amazon’s Customer Service Help Page, go to the website landing page and click on "<a href="https://zdcs.link/aAVgo7?pageview_type=Standard&amp%3Btemplate=article&amp%3Bmodule=content_body&amp%3Belement=offer&amp%3Bitem=text-link&amp%3Belement_label=Customer%20Service&amp%3Bobject_type=article&amp%3Bobject_uuid=01BdXeOgiQGD9gDg6zNKSY1&amp%3Bshort_url=aAVgo7&amp%3Bu=https%3A%2F%2Fmashable.com%2Farticle%2Famazon-how-to-contact-customer-service&template=article&module=content_body&element=offer&item=text-link&element_label=Customer%20Service&object_type=article&object_uuid=01BdXeOgiQGD9gDg6zNKSY1&short_url=aAVgo7&u=https%3A%2F%2Fmashable.com%2Farticle%2Famazon-how-to-contact-customer-service" rel="sponsored" rel="sponsored" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)"><strong>Customer Service</strong></a>" in the top left of the screen. </p><h3>Amazon customer service email</h3><p>Sometimes customer queries need to be worked through on a case-by-case basis, and the answers on the official website need to be more specific to offer any help to shoppers. In these cases, users can <strong>email <a href="/cdn-cgi/l/email-protection#cfacbce2bdaabfa3b68faea2aeb5a0a1e1aca0a2" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)"><span class="__cf_email__" data-cfemail="45263668372035293c052428243f2a2b6b262a28">[email protected]</span></a></strong><strong> </strong>and explain their issues. Remember that contacting Amazon’s customer service via email might not be the best solution if you have an urgent question regarding your purchases, since customers are unlikely to get a prompt response.</p><h3>Amazon customer service phone number</h3><p>Need a quicker reply? <strong>Call Amazon at 1-888-280-4331</strong>. When customers call this number, a bot picks up the phone and eventually connects them to Amazon staff, depending on the type of query that needs to be answered. It’s important to note that customers should have a cell phone number connected to their Amazon account. Customers must enter verification codes that will be messaged to their linked contact information before using this service. In other words, things can get a bit tricky if you're sharing an account with someone else.</p><h3>Amazon online chat service</h3><p>Real-time chatting with Amazon representatives is the most convenient way to get all your questions answered. To use the live chat feature, return to the <a href="https://www.amazon.com/gp/help/customer/display.html?nodeId=508510&ref_=nav_cs_customerservice" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)"><strong>Customer service help page</strong></a><strong> </strong>and click on "Something else."<em> </em>Another page opens with a list of more help options. Select<strong> </strong>"I need more help."</p><div class="related-stories" data-ga-impression data-ga-module="related_stories" data-ga-element="related_stories_link" data-ga-item="title"> <div class="flex flex-row items-center"> <hr> <div class="px-4 mx-auto mt-0 w-full max-w-3xl font-sans text-2xl font-bold tracking-normal leading-normal text-center whitespace-nowrap shrink">Related Stories</div> <hr> </div> <ul> <li><a href="/article/when-does-black-friday-start-2024" data-ga-click data-ga-label="$text" data-ga-action="related_stories" data-ga-position="1">What time Black Friday sales start for Amazon, Target, Walmart, Best Buy, and more</a></li> <li><a href="/article/amazon-black-friday-2024-everything-you-need-to-know" data-ga-click data-ga-label="$text" data-ga-action="related_stories" data-ga-position="2">Just announced: Amazon finally dropped its Black Friday sale dates</a></li> <li><a href="/article/best-buy-black-friday-2024-everything-you-need-to-know" data-ga-click data-ga-label="$text" data-ga-action="related_stories" data-ga-position="3">Best Buy's Black Friday sale starts this week: Here's a sneak peak at some of its upcoming doorbusters</a></li> <li><a href="/article/early-black-friday-2024-target-deals" data-ga-click data-ga-label="$text" data-ga-action="related_stories" data-ga-position="4">Shop Target's early Black Friday sale and get a jump on gift season</a></li> <li><a href="/article/early-black-friday-2024-walmart-deals" data-ga-click data-ga-label="$text" data-ga-action="related_stories" data-ga-position="5">These are the best deals from Walmart's second Black Friday sale you can shop starting Monday</a></li> </ul> </div> <p>Now you've officially entered the chat. Type "Talk to associate" in the chat box. Amazon's messaging assistant might prompt you to give more info on your issue, which you can, but if you'd rather get to a real person ASAP, you can select, "I need more help" from the pre-written responses. </p><p>From there, you can choose if you’d prefer to talk via chat or call. If you're looking for immediate help with a Black Friday purchase — be it due to buyer's remorse, a damaged package, an address change, etc. — this is your best bet to get your needs met.</p><p>For simple questions, Amazon is also testing a <a href="https://www.aboutamazon.com/news/retail/amazon-rufus" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)">new AI chat feature</a> called "Rufus," who can help customers solve some problems.</p><h3>Contact Amazon via social media</h3><p>If your questions aren’t that urgent, you can contact Amazon Customer Service at <a href="https://twitter.com/AmazonHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)">@amazonhelp</a> on X, <a href="https://www.instagram.com/amazon/?hl=en" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)">@amazon</a> on Instagram, and <a href="http://www.facebook.com/Amazon" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)">www.facebook.com/Amazon</a> on Facebook.</p> <section class="mx-auto max-w-7xl"> <div class="flex flex-wrap mt-8 w-full font-sans subtitle-2 editor-content"> <p> <span class="mr-1.5 font-sans font-bold">Topics</span> <a class="underline-link hover:no-underline text-secondary-300 mr-1.5" href="https://mashable.com/category/amazon" aria-label="Navigate to the Amazon tag" data-ga-click data-ga-label="$text">Amazon</a> <a class="underline-link hover:no-underline text-secondary-300 mr-1.5" href="https://mashable.com/category/apps-software" aria-label="Navigate to the Apps & Software tag" data-ga-click data-ga-label="$text">Apps & Software</a> <a class="underline-link hover:no-underline text-secondary-300 mr-1.5" href="https://mashable.com/category/black-friday" aria-label="Navigate to the Black Friday tag" data-ga-click data-ga-label="$text">Black Friday</a> <a class="underline-link hover:no-underline text-secondary-300 " href="https://mashable.com/category/cyber-monday" aria-label="Navigate to the Cyber Monday tag" data-ga-click data-ga-label="$text">Cyber Monday</a> </p> </div> </section> </article> <section class="mx-auto mt-12 max-w-3xl"> <h2 id="frequently-asked-questions" class="text-3xl font-bold">Frequently Asked Questions</h2> <div class="mb-12 md:mb-16"> <div x-data="{drawerOpen: true}" class="pt-4"> <hr class="w-full border border-gray-100"> <button @click="drawerOpen = !drawerOpen" class="flex mt-4 w-full"> <h3 class="text-xl font-bold text-left grow">When is Amazon's Black Friday sale?</h3> <div> <svg x-show="drawerOpen" class="inline-block w-6 h-6"><use href="/images/icons/spritemap.svg#sprite-chevron-down"></use></svg> <svg x-show="!drawerOpen" class="inline-block w-6 h-6"><use href="/images/icons/spritemap.svg#sprite-chevron-right"></use></svg> </div> </button> <div x-show="drawerOpen" class="font-serif editor-content"><p>Although Black Friday proper is Friday, Nov. 29, <a href="https://mashable.com/article/amazon-black-friday-2024-everything-you-need-to-know" target="_self" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body">Amazon</a> is hosting a "Black Friday Week" savings event that <a href="https://mashable.com/article/when-does-black-friday-start-2024" target="_self" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body">kicks off</a> on Thursday, Nov. 21 and runs through through Cyber Monday on Dec. 2.</p></div> </div> </div> </section> <section class="mx-auto mt-12 max-w-3xl border-t border-gray-200 border-solid"> <div class="py-8 w-full"> <div class="flex flex-col items-center pb-8 border-b border-gray-200 md:flex-row md:space-x-8"> <div class="flex flex-col justify-center items-center space-y-4 text-center md:flex-row md:justify-start md:space-y-0 md:space-x-6 md:text-left"> <img class="w-24 h-24 rounded-full border border-gray-200" src="https://helios-i.mashable.com/imagery/defaults/fallback-thumbnail.fill.size_100x100.1.png" alt="Mashable Image" width="100" height="100" loading="lazy" > <div class="flex flex-col space-y-2"> <div class="w-full font-bold header-200">Christina Buff</div> <div class="w-full text-xl font-bold"></div> </div> </div> <div class="flex flex-row justify-center pt-4 mt-8 w-full border-t border-gray-200 md:justify-start md:pt-0 md:pl-4 md:mt-0 md:w-auto md:border-t-0 md:border-l md:border-solid space-x4" style="height:75px;align-items:center;"> <a href="@touchinfinity" class="px-3 hover:text-primary-400" target="_blank" rel="noopener" title="(opens in a new window)"> <svg class="inline-block w-5 h-5 fill-current md:h-4"><use href="/images/icons/spritemap.svg#sprite-instagram-brands"></use></svg> </a> </div> </div> <div class="mx-0 max-w-3xl font-serif editor-content"> <p>Christina Buff is a Nashville-based freelance writer for who covers shopping with a splash of entertainment. If you’re ever wondering what streaming service you need to watch something (and the cheapest way to sign up for it), she’s your girl.</p><p>Christina received a B.S. in Business Communication (concentration in writing) from Stevenson University and began her professional journey writing and editing press releases. Since then, she’s written content for a marketing agency, blogged for celebrities, and covered local news, politics, women’s lifestyle, fashion, beauty, and just about everything in between for various publications.</p><p>When she’s not writing, she’s probably enjoying live music, studying human design, or embroidering and upcycling clothes. You can follow her on Instagram at <a href="https://www.instagram.com/touchinfinity/" target="_blank" data-ga-click="1" data-ga-label="$text" data-ga-item="text-link" data-ga-module="content_body" title="(opens in a new window)">@touchinfinity</a>.</p> </div> </div> </section> <div class="mx-auto max-w-3xl" data-spotim-module="conversation" data-spot-id="sp_oHE136vk" data-post-id="112591" data-post-url="/article/amazon-how-to-contact-customer-service" data-article-tags="Tech"> </div> <div class="mx-auto max-w-3xl" data-spotim-module="pitc" data-spot-id="sp_oHE136vk" data-article-tags="Tech"></div> </section> <aside style="width:300px;" class="hidden flex-none 2xl:block" data-ga-module="content_rail"> <div class="sticky top-0 pt-2"> <div id="stickyVideoContainer"> </div> <div data-pogo="sidebar"></div> </div> </aside> </main> <div class="px-4 mx-auto w-full 2xl:px-0 full-width"> <div data-pogo="nativespotlight"></div> </div> <div class="justify-between items-stretch px-4 mx-auto lg:flex max-w-8xl"> <section class="flex-grow 2xl:pr-4" data-ga-module="content_body"> <section class="mx-auto max-w-3xl"> <section class="mx-auto max-w-8xl" data-ga-module="text-link-recirc" data-ga-element="event-recirculation-link" data-ga-action=text-links"> <div class="flex flex-col justify-center items-start mt-12 mb-6 space-y-2 md:flex-row md:justify-between md:items-end md:space-y-0"> <h2 class="w-full header-200 font-bold text-primary-400 md:w-1/2 md:text-left md:!leading-6">Black Friday 2024</h2> <a class="w-full text-sm font-bold uppercase md:w-1/2 md:text-base md:leading-none md:text-right" href=/category/black-friday data-ga-element="event-recirculation-link" data-ga-item="event-recirculation-link" data-ga-label="All Black Friday 2024 Coverage" data-ga-click aria-label="View coverage for all Black Friday 2024 Deals">All Black Friday 2024 Coverage</a> </div> <div x-cloak x-data="{drawerOpen: true}"> <hr class="w-full border border-gray-100"> <button @click="drawerOpen = !drawerOpen" class="flex py-6 my-3 w-full group" aria-label="Latest Black Friday"> <h3 class="mx-auto mt-0 w-full max-w-3xl font-sans text-xl font-bold text-left whitespace-nowrap md:text-2xl grow group-hover:text-secondary-300" :class="{ 'text-secondary-300': drawerOpen }">Latest Black Friday</h3> <div> <svg x-show="drawerOpen" class="inline-block w-6 h-6 fill-current text-secondary-300"> <use href="/images/icons/spritemap.svg#sprite-chevron-down"></use> </svg> <svg x-show="!drawerOpen" class="inline-block w-6 h-6 fill-current group-hover:text-secondary-300"> <use href="/images/icons/spritemap.svg#sprite-chevron-right"></use> </svg> </div> </button> <div x-show="drawerOpen" class="mb-9"> <ul class="px-8 list-disc"> <li class="font-sans font-semibold text-lg "> <a class="text-black underline hover:text-secondary-300" href="/article/best-early-black-friday-tech-deals" aria-label="Latest Black Friday: I'm a tech editor, and these are the early Black Friday deals threatening my wallet" data-ga-item="title" data-ga-label="$text" data-ga-position="1" data-ga-click > I'm a tech editor, and these are the early Black Friday deals threatening my wallet </a> </li> <li class="font-sans font-semibold text-lg mt-4"> <a class="text-black underline hover:text-secondary-300" href="/roundup/best-laptops-under-500-2024" aria-label="Latest Black Friday: The best laptops under $500 are getting even cheaper for Black Friday 2024" data-ga-item="title" data-ga-label="$text" data-ga-position="2" data-ga-click > The best laptops under $500 are getting even cheaper for Black Friday 2024 </a> </li> <li class="font-sans font-semibold text-lg mt-4"> <a class="text-black underline hover:text-secondary-300" href="/article/fitbit-vs-apple-watch" aria-label="Latest Black Friday: Fitbits and Apple Watches are both on sale for Black Friday. 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md:leading-tight text-primary-400 font-regular">Amazon's late to the party with official Black Friday plans, but it's been dropping deals all month.</div> <div class="flex flex-row mt-3 font-serif italic md:justify-start"> <time class="leading-tight font-regular subtitle-1" datetime="Wed, 13 Nov 2024 16:15:24 +0000"> 11/13/2024 </time> <div class="pl-3 leading-tight md:px-4 font-regular subtitle-1"> By <a href="/author/leah-stodart">Leah Stodart</a> </div> </div> </div> <a class="block w-1/4" data-ga-click data-ga-item="image" data-ga-label="Just announced: Amazon finally dropped its Black Friday sale dates" href="/article/amazon-black-friday-2024-everything-you-need-to-know"> <div class="hidden border border-gray-100 md:block"> <img class="w-full" src="https://helios-i.mashable.com/imagery/articles/027jgJZDXR0BZk3i4J5oLw6/hero-image.fill.size_220x133.v1731514512.png" alt="amazon logo on colorful background" width="220" height="133" loading="lazy" > </div> <div class="border 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NFL game? You'll need an Amazon Prime account.</div> <div class="flex flex-row mt-3 font-serif italic md:justify-start"> <time class="leading-tight font-regular subtitle-1" datetime="Mon, 18 Nov 2024 20:02:59 +0000"> 11/18/2024 </time> <div class="pl-3 leading-tight md:px-4 font-regular subtitle-1"> By <a href="/author/christina-buff">Christina Buff</a> and <a href="/author/impu-sehgal">Impu Sehgal</a> </div> </div> </div> <a class="block w-1/4" data-ga-click data-ga-item="image" data-ga-label="How to sign up for Amazon Prime ahead of Black Friday" href="/article/how-to-sign-up-for-amazon-prime"> <div class="hidden border border-gray-100 md:block"> <img class="w-full" src="https://helios-i.mashable.com/imagery/articles/052ERui28TvLVH8TYGedjuo/hero-image.fill.size_220x133.v1719074207.png" alt="hands holding up Amazon Prime packages against blue background" width="220" height="133" loading="lazy" > </div> <div class="border border-gray-100 md:hidden"> <img class="w-full" src="https://helios-i.mashable.com/imagery/articles/052ERui28TvLVH8TYGedjuo/hero-image.fill.size_220x220.v1719074207.png" alt="hands holding up Amazon Prime packages against blue background" width="220" height="220" loading="lazy" > </div> </a> </div> </div> </div> </section> </section> </section> <aside style="width:300px;" class="hidden flex-none 2xl:block" data-ga-module="content_rail"> <div class="sticky top-0 pt-16 mt-8"> <div data-pogo="sidebar"></div> </div> </aside> </div> <div x-data="window.newsletter()" x-init="init()" class="py-9 px-6 mt-20 text-center text-black rounded border md:mt-32 bg-warmgray-100 border-warmgray-100" data-ga-impression data-ga-category="newsletters" data-ga-module="footer_nl_signup" data-ga-label="Top Stories"> <div x-show="!isSuccess" class="flex flex-col mx-auto max-w-4xl font-sans md:flex-row"> <div class="font-bold leading-8 text-left md:w-1/2 header-300">The biggest stories of the day delivered to your inbox.</div> <div class="flex flex-col md:mt-2 md:w-1/2"> <form x-ref="subscribeForm" class="flex flex-row mt-8 h-12 border-b-2 md:mt-0 text-primary-400 border-primary-400 focus-within:text-secondary-300" data-initial-lists="top-stories" x-on:submit.prevent="submit()"> <input aria-describedby="emailSubscribeErrorContainer" x-ref="emailInput" type="email" x-model="email" class="py-2 px-4 w-4/6 text-base font-normal leading-5 placeholder-gray-600 text-gray-600 bg-white md:w-3/4" placeholder="Email Address" aria-label="Email"> <input x-bind:value="selectedListsValue()" type="hidden" name="lists" value=""> <input type="hidden" name="source" value="site-footer"> <input type="hidden" name="courierList" value="Mashable On-Site - Top Stories Daily"> <button :disabled="isLoading" type="submit" class="py-2 px-1 w-2/6 font-bold leading-5 text-center bg-white md:w-1/4 subtitle-1"> <span x-cloak x-show="isLoading" class="text-primary-400">Loading...</span> <span x-show="!isLoading" :class="{'text-red': isError}" class="text-sm">Subscribe</span> </button> </form> <div x-cloak x-show="isError" class="flex flex-row px-4 mt-4 text-red"> <svg class="inline-block w-4 h-4 leading-4 fill-current"><use href="/images/icons/spritemap.svg#sprite-exclamation-square"></use></svg> <div id="emailSubscribeErrorContainer" x-text="error" class="ml-1 font-bold leading-4 text-left subtitle-2"></div> </div> </div> </div> <div x-show="!isSuccess" class="mx-auto mt-4 max-w-4xl font-sans leading-normal text-left subtitle-1"> This newsletter may contain advertising, deals, or affiliate links. 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