{"title":"An E-Government Implementation Model for Peruvian State Companies Based on COBIT 5.0: Definition and Goals of the Model","authors":"M. Bruzza, M. Tupia, F. Rodr\u00edguez","volume":123,"journal":"International Journal of Humanities and Social Sciences","pagesStart":675,"pagesEnd":683,"ISSN":"1307-6892","URL":"https:\/\/publications.waset.org\/pdf\/10006719","abstract":"<p>As part of the regulatory compliance process and the streamlining of public administration, the Peruvian government has implemented the National E-Government Plan in all state institutions with the aim of providing citizens with solid services based on the use of Information and Communications Technologies (ICT). As part of the regulations, the requisites to be met by public institutions have been submitted. However, the lack of an implementation model was detected, one that can serve as a guide to such institutions in order to materialize the organizational and technological structures needed, which allow them to provide the required digital services. This paper develops an implementation model of electronic government (e-government) for Peru&rsquo;s state institutions, in compliance with current regulations based on a COBIT 5.0 framework. Furthermore, the paper introduces phase 1 of this model: business and IT goals, the goals cascade and the future model of processes.<\/p>\r\n","references":"[1]\tISACA, COBIT 5.0: Framework, Illinois: ISACA Publishing, 2013.\r\n[2]\tA. L\u00f3pez, Reinventando los Gobiernos con apoyo de los Tableros de Comando y Control, Argentina: Club Tablero de Comando, 2004, pp. 7.\r\n[3]\tR. Kaplan, and D. Norton, El Cuadro de Mando Integral. 2da ed. Barcelona: Ediciones Gesti\u00f3n, 2000, ch. 3-4.\r\n[4]\tJ. Barros and R. 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