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This happens when I use them with yellow/white colours only.&nbsp; It's not the la"/><title data-n-head="true">KL125 doesnt Turn off - Smart Home Community</title><link data-n-head="true" rel="icon" type="image/x-icon" href="/favicon.ico"/><link data-n-head="true" rel="stylesheet" href="/plugins/ada/css/chunk-vendors.c49e508d.css"/><link data-n-head="true" rel="stylesheet" href="/plugins/ada/css/index.cccd43b9.css"/><link rel="stylesheet" href="/_nuxt/app.fa9743fed97c0d55528a161ad0a5949c.css"><style data-vue-ssr-id="27bacc00:0">.head-search-input-bar .popper__arrow{display:none}.filter-select .el-input .el-select__caret,.filter-select .el-input .el-select__caret.is-reverse{-webkit-transform:rotate(0)!important;transform:rotate(0)!important}.filter-select .el-select__caret:before{content:"\E778"!important;display:inline-block;height:30px;line-height:30px}.app-header .nav-item.forum-wrap.nav-link-wrap.active .module-tree{display:block!important}.filter-select 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href="/en/smart-home/forum/73?page=1">Kasa Smart Bulbs</a> > <span>KL125 doesnt Turn off </span></div><div class="hidden-sm-and-up"> < <a href="/en/smart-home/forum/73?page=1">Kasa Smart Bulbs</a></div></div><div class="hidden-xs-only title-area title-area-pc el-row"><div class="el-col el-col-24 el-col-sm-24 el-col-md-19 el-col-lg-19"><div class="el-row"><div class="el-col el-col-24 el-col-sm-2 el-col-md-2 el-col-lg-2"></div><div class="el-col el-col-24 el-col-sm-22 el-col-md-22 el-col-lg-24"><div class="title hidden-xs-only"><h1 class="title-txt"> KL125 doesnt Turn off </h1></div><div class="hidden-xs-only title-action-btn el-row"><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="el-row"><div class="el-col el-col-24 el-col-sm-16 el-col-md-16 el-col-lg-16"><span><a href="/en/smart-home/forum/edit/reply?sourceId=670616&sourceType=TOPIC&subscriptionId" data-vars-event-category="SMARTHOME_Kasa-Smart-Bulbs_Topic-Reply" class="ga-click"><button type="button" class="el-button el-button--primary"><span> Reply </span></button></a></span></div><div class="hidden-xs-only el-col el-col-24 el-col-sm-8 el-col-md-8 el-col-lg-8"></div></div></div></div></div></div></div></div><div class="el-row" style="margin-left:-9px;margin-right:-9px;"><div class="el-col el-col-24 el-col-sm-24 el-col-md-19 el-col-lg-19" style="padding-left:9px;padding-right:9px;"><div class="hidden-sm-and-up title-area title-area-mobile"><div class="el-row"><div class="el-col el-col-24 el-col-xs-5 el-col-sm-2"></div><div class="el-col el-col-24 el-col-xs-19 el-col-sm-22"><div class="title"><h1 class="title-txt"> KL125 doesnt Turn off </h1></div></div></div><div class="el-row"></div></div><div class="page-section detail-section"><div class="title hidden-sm-and-up"><span class="title-txt">KL125 doesnt Turn off </span></div><div class="topic-content-wrap"><div class="el-row"><div class="hidden-md-and-up el-col el-col-24 el-col-sm-24 el-col-md-0 el-col-lg-0"><div class="sort-user-info"><div><a href="/en/smart-home/uc/info/4024864" data-vars-event-category="UserInfo_Author" class="ga-click"><span><div role="tooltip" id="el-popover-686" aria-hidden="true" class="el-popover el-popper" style="width:undefinedpx;display:none;"><div class="user-info"><div>Posts: 2</div><div>Helpful: 1</div><div>Solutions: 0</div><div>Stories: 0</div><div>Registered: 2024-06-05</div></div></div><span class="el-popover__reference-wrapper"></span></span><img src="/avatar/avatar-2.png" class="user-img"></a><div class="xs-name-wrap"><div class="user-name"><a href="/en/smart-home/uc/info/4024864" title="pdlj" data-vars-event-category="UserInfo_Author" class="ga-click">pdlj</a></div><div class="level-name"></div><div class="time-bar"><span>2024-06-05 00:48:49</span><span> - last edited 2024-07-02 03:27:09</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 2</div><div>Helpful: 1</div><div>Solutions: 0</div><div>Stories: 0</div><div>Registered: 2024-06-05</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="topic-content"><div class="title-wrap"><div class="title-txt">KL125 doesnt Turn off </div><div class="time-bar"><span>2024-06-05 00:48:49</span><span> - last edited 2024-07-02 03:27:09</span></div></div><div class="topic-content-gap"><div class="tag-area"><div class="topic-tag">Tags: <span class="tag-item"><span aria-label="custom tag Kasa Smart" class="el-tooltip tag-item"> #Kasa Smart </span></span></div></div><div class="product-desc"><div class="model-area product-item"> Model: <span><span class="model-item"><a href="https://www.tp-link.com/products/details/kl125.html" target="_blank" class="product-url">KL125</a></span><span> </span></span></div><div class="product-item hardware-area">Hardware Version: V4</div><div class="product-item firmware-area">Firmware Version: 1.0.5</div></div><div class="content-wrap rich-text-content"><p>Hi all!</p> <p>I've recently bought the 2-pack Kasa Smart KL125 bulbs, and after completing the setup, the bulbs don't turn off. They just stay with low intensity (like 10%). This happens when I use them with yellow/white colours only. <br> It's not the lamp holder what is wrong, because i've tested the bulbs in many of them. <br> Does any had the same issue? <br> Thanks!</p></div></div><div class="foot-operation-bar"><div><div class="kudo-wrap hidden-sm-and-up"><div><span data-vars-event-category="TOPIC-Foot-Operation_Helpful" class="icon-btn ga-click"><i class="tp-icon-action tp-icon-kudo"> </i><span class="hidden-sm-and-up kudo-num"> 1</span></span><span><span><div role="tooltip" id="el-popover-8187" aria-hidden="true" class="el-popover el-popper feedback-popover visitor-feedback-popover hidden-sm-and-up" style="width:undefinedpx;display:none;"><div class="visitor-feedback-notice"><span>We appreciate your feedback. Feel free to let us know more. 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class="offical-icon"></span><a href="/en/smart-home/uc/info/933258" title="Wayne-TP" data-vars-event-category="UserInfo_Author" class="ga-click">Wayne-TP</a></div><div class="time-bar"><span>2024-07-02 03:27:02</span><span> - last edited 2024-07-02 03:27:09</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="reply-content"><div class="title-wrap"><div class="title-txt"><span>Re:KL125 doesnt Turn off </span><span class="solution-txt">-Solution</span></div></div><div class="time-bar"><span>2024-07-02 03:27:02</span><span> - last edited 2024-07-02 03:27:09</span></div><div><div class="content-wrap rich-text-content"><p>An update for this topic. </p> <p> </p> <p>This KL125 is a US-version bulb and supports 120V only. Compatibility or even safety issues may occur if it is used in the 230V circuit.</p></div></div><div class="signature reply-signature"><span>▶ <a href='https://community.tp-link.com/en/smart-home/stories/detail/502158' target='_blank'>Landscape Mode - Tapo App for Pad</a> ▶ <a href='https://www.facebook.com/TapoGlobal/posts/pfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'>Share Your Pet Story. 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src="data:image/png;base64,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" class="offical-icon"></span><a href="/en/smart-home/uc/info/933258" title="Wayne-TP" data-vars-event-category="UserInfo_Author" class="ga-click">Wayne-TP</a></div><div class="time-bar"><span>2024-06-06 09:25:59</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="reply-content"><div class="title-wrap"><div class="title-txt"><span>Re:KL125 doesnt Turn off </span></div></div><div class="time-bar"><span>2024-06-06 09:25:59</span></div><div><div class="content-wrap rich-text-content"><p><span> </span> <a href="/uc/info/4024864">@pdlj</a> </p> <p> </p> <p>Are these two bulbs the same hardware and firmware version? Are these two bulbs installed in separate fixtures or are they installed in a fixture with other bulbs?</p> <p> </p> <p>Can you share a video here<span style="font-size:12px;"> (with a YouTube/cloud drive link)</span>?This sounds quite strange. </p></div></div><div class="signature reply-signature"><span>▶ <a href='https://community.tp-link.com/en/smart-home/stories/detail/502158' target='_blank'>Landscape Mode - Tapo App for Pad</a> ▶ <a href='https://www.facebook.com/TapoGlobal/posts/pfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'>Share Your Pet Story. 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This problem happen on different fixtures. Both of them. And both of them have the same firmware and hardware. </p> <p><img alt="Photo" height="848" src="https://static-community.tp-link.com/other/7/6/2024/f18065a3c5df495eb2aa06f2ab4cad34.GIF" width="480"></p></div></div><div class="foot-operation-bar"><div><div class="best-solution-wrap"></div><div class="kudo-wrap hidden-sm-and-up"><div><span data-vars-event-category="REPLY-Foot-Operation_Helpful" class="icon-btn ga-click"><i class="tp-icon-action tp-icon-kudo"> </i><span class="hidden-sm-and-up kudo-num"> 0</span></span><span><span><div role="tooltip" id="el-popover-8224" aria-hidden="true" class="el-popover el-popper feedback-popover visitor-feedback-popover hidden-sm-and-up" style="width:undefinedpx;display:none;"><div class="visitor-feedback-notice"><span>We appreciate your feedback. Feel free to let us know more. 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class="user-name"><span><img src="data:image/png;base64,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" class="offical-icon"></span><a href="/en/smart-home/uc/info/933258" title="Wayne-TP" data-vars-event-category="UserInfo_Author" class="ga-click">Wayne-TP</a></div><div class="time-bar"><span>2024-06-11 03:22:40</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="reply-content"><div class="title-wrap"><div class="title-txt"><span>Re:KL125 doesnt Turn off </span></div></div><div class="time-bar"><span>2024-06-11 03:22:40</span></div><div><div class="content-wrap rich-text-content"><p><span> </span> <a href="/uc/info/4024864">@pdlj</a> </p> <p> </p> <p>We would like to forward your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.</p></div></div><div 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class="user-name"><span><img src="data:image/png;base64,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" class="offical-icon"></span><a href="/en/smart-home/uc/info/933258" title="Wayne-TP" data-vars-event-category="UserInfo_Author" class="ga-click">Wayne-TP</a></div><div class="time-bar"><span>2024-07-02 03:27:02</span><span> - last edited 2024-07-02 03:27:09</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 3625</div><div>Helpful: 672</div><div>Solutions: 1020</div><div>Stories: 12</div><div>Registered: 2020-06-23</div></div></div></div><div class="el-col el-col-24 el-col-sm-24 el-col-md-24 el-col-lg-24"><div class="reply-content"><div class="title-wrap"><div class="title-txt"><span>Re:KL125 doesnt Turn off </span><span class="solution-txt">-Solution</span></div></div><div class="time-bar"><span>2024-07-02 03:27:02</span><span> - last edited 2024-07-02 03:27:09</span></div><div><div class="content-wrap rich-text-content"><p>An update for this topic. </p> <p> </p> <p>This KL125 is a US-version bulb and supports 120V only. Compatibility or even safety issues may occur if it is used in the 230V circuit.</p></div></div><div class="signature reply-signature"><span>▶ <a href='https://community.tp-link.com/en/smart-home/stories/detail/502158' target='_blank'>Landscape Mode - Tapo App for Pad</a> ▶ <a href='https://www.facebook.com/TapoGlobal/posts/pfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'>Share Your Pet Story. 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data-vars-event-category="UserInfo_Author" class="ga-click"><span><div role="tooltip" id="el-popover-8381" aria-hidden="true" class="el-popover el-popper" style="width:undefinedpx;display:none;"><div class="user-info"><div>Posts: 2</div><div>Helpful: 1</div><div>Solutions: 0</div><div>Stories: 0</div><div>Registered: 2024-06-05</div></div></div><span class="el-popover__reference-wrapper"></span></span><img src="/avatar/avatar-2.png" class="user-img"></a><div class="xs-name-wrap"><div class="user-name"><a href="/en/smart-home/uc/info/4024864" title="pdlj" data-vars-event-category="UserInfo_Author" class="ga-click">pdlj</a></div><div class="level-name"></div><div class="time-bar"><span>2024-06-05 00:48:49</span><span> - last edited 2024-07-02 03:27:09</span></div></div></div><div class="user-info hidden-sm-and-down"><div>Posts: 2</div><div>Helpful: 1</div><div>Solutions: 0</div><div>Stories: 0</div><div>Registered: 2024-06-05</div></div></div></div><div class="page-section topic-info hidden-sm-and-down"><h3 class="title-txt">Information</h3><p><span>Helpful: </span><span>1</span></p><p><span>Views: </span><span>403</span></p><p><span>Replies: </span><span>4</span></p></div><div class="page-section topic-item voters-card hidden-sm-and-down" style="display:none;"><h3 class="title-txt">Voters <span class="vote-num">0</span></h3><div class="voters-info"><p class="no-voters">No one has voted for it yet.</p></div></div><div class="page-section topic-item hidden-sm-and-down"><h3 class="title-txt">Tags</h3><div class="tag-item"><div class="relative-tags"><span aria-label="custom tag Kasa Smart" class="el-tooltip">Kasa Smart </span></div></div></div><div id="related-article" class="page-section" style="width:nullpx;box-sizing:border-box;"><div class="relate-article-wrap"><div class="title-txt">Related Articles</div><div class="related-item"><a href="/en/smart-home/forum/topic/508164" data-vars-event-category="SMARTHOME_Kasa-Smart-Bulbs_Topic-RelatedArticles" class="ga-click 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All KL125 bulbs flicker rapidly when programmed with a 30 minute fade to power OFF</span></a><div class="action-wrap"><span class="icon-btn"><i class="el-icon-ic-eye iconfont"></i> 1287 </span><span class="icon-btn"><i class="iconfont el-icon-ic-up-o"></i> 0 </span></div></div><div class="related-item"><a href="/en/smart-home/forum/topic/666612" data-vars-event-category="SMARTHOME_Kasa-Smart-Bulbs_Topic-RelatedArticles" class="ga-click underline"><span class="topic-empty"> </span><span class="topic-title">KL125(US) goes unresponsive periodically (local only)</span></a><div class="action-wrap"><span class="icon-btn"><i class="el-icon-ic-eye iconfont"></i> 1029 </span><span class="icon-btn"><i class="iconfont el-icon-ic-up-o"></i> 2 </span></div></div><div class="related-item"><a href="/en/smart-home/forum/topic/581738" data-vars-event-category="SMARTHOME_Kasa-Smart-Bulbs_Topic-RelatedArticles" class="ga-click underline"><span class="topic-empty"> </span><span class="topic-title">Information and experience using smart light bulb KL125</span></a><div class="action-wrap"><span class="icon-btn"><i class="el-icon-ic-eye iconfont"></i> 321 </span><span class="icon-btn"><i class="iconfont el-icon-ic-up-o"></i> 0 </span></div></div><div class="related-item"><a href="/en/smart-home/forum/topic/541856" data-vars-event-category="SMARTHOME_Kasa-Smart-Bulbs_Topic-RelatedArticles" class="ga-click underline"><span class="topic-empty"> </span><span class="topic-title">Kasa smart light bulb multicolor (KL125) randomly turns on</span></a><div class="action-wrap"><span class="icon-btn"><i class="el-icon-ic-eye iconfont"></i> 1281 </span><span class="icon-btn"><i class="iconfont el-icon-ic-up-o"></i> 0 </span></div></div></div></div></div></div><div class="el-dialog__wrapper report-dialog dialog-component" style="display:none;"><div role="dialog" aria-modal="true" aria-label="dialog" class="el-dialog" style="margin-top:15vh;"><div 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They just stay with low intensity (like 10%). This happens when I use them with yellow\u002Fwhite colours only. \u003Cbr\u003E It's not the lamp holder what is wrong, because i've tested the bulbs in many of them. \u003Cbr\u003E Does any had the same issue? \u003Cbr\u003E Thanks!\u003C\u002Fp\u003E","top":false,"locked":false,"deleted":false,"solved":true,"replies":4,"views":403,"kudos":1,"favorites":0,"lastReplyId":933258,"lastReplyDate":"2024\u002F07\u002F02 03:27:02 +0000","creator":"pdlj","displayOrder":100,"smallIconPath":"\u002Favatar\u002Favatar-2.png","postQty":2,"kudoQty":1,"solutionQty":0,"storyQty":0,"registeredTime":"2024\u002F06\u002F05 00:15:51 +0000","countryCode":"UY","lastReplierOffical":false,"lastReplierBetaTester":false,"creatorOffical":false,"betaTester":false,"siteCode":"EN","trendingTopicTop":false,"announced":"N","hot":false,"attaches":[],"viewsDb":399,"kudosDb":1,"repliesDb":4,"language":"ENGLISH","productId":5582,"hardwareVersion":"V4","firmwareVersion":"1.0.5","productModel":"KL125","productUrl":"https:\u002F\u002Fwww.tp-link.com\u002Fproducts\u002Fdetails\u002Fkl125.html","creatorStatus":"NORMAL","votable":false,"featured":"N","moduleClassName":"","mainArticle":true,"communityTypeMeaning":"SMARTHOME","siteCodeMeaning":"en","languageMeaning":"English","communityTypeUrlName":"smart-home","bookmarkId":null,"subscriptionId":null,"sourceId":670616,"sourceType":"TOPIC","sourceCreatedBy":4024864,"floorNum":0},"products":[{"createdBy":172,"creator":"Sarah","creationDate":"2024\u002F01\u002F10 09:39:30 +0000","lastUpdatedBy":172,"lastUpdater":"Sarah","lastUpdateDate":"2024\u002F01\u002F10 09:39:30 +0000","version":0,"productId":5582,"productModel":"KL125","productImg":"https:\u002F\u002Fstatic-community.tp-link.com\u002Fother\u002F10\u002F1\u002F2024\u002F5b95607e01b24e3c8bb586f959bfcab5.png","productUrl":"https:\u002F\u002Fwww.tp-link.com\u002Fproducts\u002Fdetails\u002Fkl125.html","valid":true,"moduleId":73,"creatorDate":"Sarah, 2024\u002F01\u002F10 09:39:30","lastUpdaterDate":"Sarah, 2024\u002F01\u002F10 09:39:30"}],"announced":false,"myAnnouncementTitle":"","solutions":[{"createdBy":933258,"creationDate":"2024\u002F07\u002F02 03:27:02 +0000","lastUpdatedBy":933258,"lastUpdateDate":"2024\u002F07\u002F02 03:27:09 +0000","version":1,"replyId":1379048,"title":"Re:KL125 doesnt Turn off ","content":"\u003Cp\u003EAn update for this topic. \u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Cp\u003EThis KL125 is a US-version bulb and supports 120V only. Compatibility or even safety issues may occur if it is used in the 230V circuit.\u003C\u002Fp\u003E","solution":true,"deleted":false,"kudos":0,"sourceId":670616,"sourceType":"TOPIC","floorNum":4,"creator":"Wayne-TP","smallIconPath":"\u002Favatar\u002Favatar-18.png","postQty":3625,"kudoQty":672,"solutionQty":1020,"storyQty":12,"registeredTime":"2020\u002F06\u002F23 06:55:20 +0000","levelName":"LV6","creatorOffical":true,"autograph":"▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502158' target='_blank'\u003ELandscape Mode - Tapo App for Pad\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fwww.facebook.com\u002FTapoGlobal\u002Fposts\u002Fpfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'\u003EShare Your Pet Story. Win Free Tapo Care!\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502100' target='_blank'\u003ESmart Action 2.0\u003C\u002Fa\u003E Explore and meet the next level home automation. ","betaTester":false,"siteCode":"EN","moduleId":null,"moduleName":null,"kudoId":null,"vote":null,"attaches":[],"creatorStatus":"NORMAL","creatorStatusName":null,"countryCode":null,"siteCodeName":null,"sourceTitle":"KL125 doesnt Turn off ","sourceCreatedBy":4024864}],"replies":[{"createdBy":933258,"creationDate":"2024\u002F06\u002F06 09:25:59 +0000","lastUpdatedBy":933258,"lastUpdateDate":"2024\u002F06\u002F06 09:25:59 +0000","version":0,"replyId":1368610,"title":"Re:KL125 doesnt Turn off ","content":"\u003Cp\u003E\u003Cspan\u003E \u003C\u002Fspan\u003E \u003Ca href=\"\u002Fuc\u002Finfo\u002F4024864\"\u003E@pdlj\u003C\u002Fa\u003E \u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Cp\u003EAre these two bulbs the same hardware and firmware version? Are these two bulbs installed in separate fixtures or are they installed in a fixture with other bulbs?\u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Cp\u003ECan you share a video here\u003Cspan style=\"font-size:12px;\"\u003E (with a YouTube\u002Fcloud drive link)\u003C\u002Fspan\u003E?This sounds quite strange. \u003C\u002Fp\u003E","solution":false,"deleted":false,"kudos":0,"sourceId":670616,"sourceType":"TOPIC","floorNum":1,"creator":"Wayne-TP","smallIconPath":"\u002Favatar\u002Favatar-18.png","postQty":3625,"kudoQty":672,"solutionQty":1020,"storyQty":12,"registeredTime":"2020\u002F06\u002F23 06:55:20 +0000","levelName":"LV6","creatorOffical":true,"autograph":"▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502158' target='_blank'\u003ELandscape Mode - Tapo App for Pad\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fwww.facebook.com\u002FTapoGlobal\u002Fposts\u002Fpfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'\u003EShare Your Pet Story. Win Free Tapo Care!\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502100' target='_blank'\u003ESmart Action 2.0\u003C\u002Fa\u003E Explore and meet the next level home automation. ","betaTester":false,"siteCode":"EN","moduleId":null,"moduleName":null,"kudoId":null,"vote":null,"attaches":[],"creatorStatus":"NORMAL","creatorStatusName":null,"countryCode":null,"siteCodeName":null,"sourceTitle":"KL125 doesnt Turn off ","sourceCreatedBy":4024864},{"createdBy":4024864,"creationDate":"2024\u002F06\u002F07 20:59:01 +0000","lastUpdatedBy":4024864,"lastUpdateDate":"2024\u002F06\u002F07 20:59:01 +0000","version":0,"replyId":1369244,"title":"Re:KL125 doesnt Turn off ","content":"\u003Cp\u003E\u003Cspan\u003E \u003C\u002Fspan\u003E \u003Ca href=\"\u002Fuc\u002Finfo\u002F933258\"\u003E@Wayne-TP\u003C\u002Fa\u003E Hi Wayne, thank you for your reply.  Please check below how the bulb is working. This problem happen on different fixtures. Both of them. And both of them have the same firmware and hardware. \u003C\u002Fp\u003E \n\u003Cp\u003E\u003Cimg alt=\"Photo\" height=\"848\" src=\"https:\u002F\u002Fstatic-community.tp-link.com\u002Fother\u002F7\u002F6\u002F2024\u002Ff18065a3c5df495eb2aa06f2ab4cad34.GIF\" width=\"480\"\u003E\u003C\u002Fp\u003E","solution":false,"deleted":false,"kudos":0,"sourceId":670616,"sourceType":"TOPIC","floorNum":2,"creator":"pdlj","smallIconPath":"\u002Favatar\u002Favatar-2.png","postQty":2,"kudoQty":1,"solutionQty":0,"storyQty":0,"registeredTime":"2024\u002F06\u002F05 00:15:51 +0000","levelName":"LV1","creatorOffical":false,"autograph":null,"betaTester":false,"siteCode":"EN","moduleId":null,"moduleName":null,"kudoId":null,"vote":null,"attaches":[],"creatorStatus":"NORMAL","creatorStatusName":null,"countryCode":null,"siteCodeName":null,"sourceTitle":"KL125 doesnt Turn off ","sourceCreatedBy":4024864},{"createdBy":933258,"creationDate":"2024\u002F06\u002F11 03:22:40 +0000","lastUpdatedBy":933258,"lastUpdateDate":"2024\u002F06\u002F11 03:22:40 +0000","version":0,"replyId":1370056,"title":"Re:KL125 doesnt Turn off ","content":"\u003Cp\u003E\u003Cspan\u003E \u003C\u002Fspan\u003E \u003Ca href=\"\u002Fuc\u002Finfo\u002F4024864\"\u003E@pdlj\u003C\u002Fa\u003E \u003C\u002Fp\u003E \n\u003Cp\u003E \u003C\u002Fp\u003E \n\u003Cp\u003EWe would like to forward your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.\u003C\u002Fp\u003E","solution":false,"deleted":false,"kudos":1,"sourceId":670616,"sourceType":"TOPIC","floorNum":3,"creator":"Wayne-TP","smallIconPath":"\u002Favatar\u002Favatar-18.png","postQty":3625,"kudoQty":672,"solutionQty":1020,"storyQty":12,"registeredTime":"2020\u002F06\u002F23 06:55:20 +0000","levelName":"LV6","creatorOffical":true,"autograph":"▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502158' target='_blank'\u003ELandscape Mode - Tapo App for Pad\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fwww.facebook.com\u002FTapoGlobal\u002Fposts\u002Fpfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'\u003EShare Your Pet Story. 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Compatibility or even safety issues may occur if it is used in the 230V circuit.\u003C\u002Fp\u003E","solution":true,"deleted":false,"kudos":0,"sourceId":670616,"sourceType":"TOPIC","floorNum":4,"creator":"Wayne-TP","smallIconPath":"\u002Favatar\u002Favatar-18.png","postQty":3625,"kudoQty":672,"solutionQty":1020,"storyQty":12,"registeredTime":"2020\u002F06\u002F23 06:55:20 +0000","levelName":"LV6","creatorOffical":true,"autograph":"▶ \u003Ca href='https:\u002F\u002Fcommunity.tp-link.com\u002Fen\u002Fsmart-home\u002Fstories\u002Fdetail\u002F502158' target='_blank'\u003ELandscape Mode - Tapo App for Pad\u003C\u002Fa\u003E\n▶ \u003Ca href='https:\u002F\u002Fwww.facebook.com\u002FTapoGlobal\u002Fposts\u002Fpfbid0aPrYfY14SEfgN9yF8FjPViUwpQCZrAzKBbP2kZ8PLFdgShCVfMK8V1Tv1LKijPuSl' target='_blank'\u003EShare Your Pet Story. 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