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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><div class="styles_consumerInfo__BoLAe"><h1 class="typography_display-xs__sDdPF typography_appearance-default__AAY17 styles_consumerDisplayName__QDr6f" data-consumer-display-name-typography="true">Rory Renton</h1><div class="styles_consumerInfoExtra___DKGX"><p class="typography_body-l__KUYFJ typography_appearance-subtle__8_H2l" data-consumer-country-typography="true">United Kingdom</p></div></div></div></div><div class="styles_consumerProfileContent__KOrdE styles_hideSideColumn__HM8L5"><div class="styles_reviewList__GxsTi" data-consumer-service-review-list="true"><h2 class="typography_heading-m__T_L_X typography_appearance-default__AAY17 styles_reviewSubtitle__CoMUa">Reviews</h2><div class="styles_reviewWrapper__e2v6i"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_reviewCompanyLabel__9a9Qb">Review of <a href="/review/www.onecallinsurance.co.uk" target="_self" class="link_internal__7XN06 typography_appearance-action__9NNRY link_link__IZzHN link_underlined__OXYVM">One Call Insurance</a></p><div class="styles_cardWrapper__LcCPA styles_show__HUXRb"><article class="paper_paper__1PY90 paper_outline__lwsUX card_card__lQWDv card_noPadding__D8PcU styles_reviewCard__hcAvl " data-service-review-card-paper="true"><div class="styles_reviewCardInner__EwDq2"><aside class="styles_consumerInfoWrapper__KP3Ra" aria-label="Info for Rory Renton"><div class="styles_consumerDetailsWrapper__p2wdr"><div class="avatar_imageWrapper__8wdWb" style="width:44px;height:44px;min-width:44px;min-height:44px"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2744%27/%3e"/></span><img alt="" data-consumer-avatar-image="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" data-consumer-avatar-image="true" src="https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><a href="/users/599c0e4a0000ff000abeca46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_consumerDetails__ZFieb" data-consumer-profile-link="true"><span class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17" data-consumer-name-typography="true">Rory Renton</span><div class="styles_consumerExtraDetails__fxS4S" data-consumer-reviews-count="6"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l" data-consumer-reviews-count-typography="true">6 reviews</span><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_detailsIcon__Fo_ua" data-consumer-country-typography="true"><svg viewBox="0 0 16 16" fill="currentColor" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><span>GB</span></div></div></a></div></aside><hr class="divider_divider__M85e9 styles_cardDivider__42s_0 divider_appearance-subtle__DkHcP"/><section class="styles_reviewContentwrapper__zH_9M" aria-disabled="false"><div class="styles_reviewHeader__iU9Px" data-service-review-rating="2"><div class="star-rating_starRating__4rrcf star-rating_medium__iN6Ty"><img alt="Rated 2 out of 5 stars" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-2.svg"/></div><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_datesWrapper__RCEKH"><time dateTime="2024-06-19T13:55:51.000Z" class="" data-service-review-date-time-ago="true">Jun 19, 2024</time></div></div><div class="styles_reviewContent__0Q2Tg" aria-hidden="false" data-review-content="true"><a href="/reviews/6672c746bd11f524315fd270" rel="nofollow" target="_self" class="link_internal__7XN06 typography_appearance-default__AAY17 typography_color-inherit__TlgPO link_link__IZzHN link_notUnderlined__szqki" data-review-title-typography="true"><h2 class="typography_heading-s__f7029 typography_appearance-default__AAY17" data-service-review-title-typography="true">literally impossible to contact anyone.</h2></a><p class="typography_body-l__KUYFJ typography_appearance-default__AAY17 typography_color-black__5LYEn" data-service-review-text-typography="true">literally impossible to contact anyone.<br/><br/>livechat doesn't work on firefox browser.<br/><br/>livechat is closed (even though it's 1pm on a Wenesday).<br/><br/>no phone number.</p><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17" data-service-review-date-of-experience-typography="true"><b class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj" weight="heavy">Date of experience:</b> June 19, 2024</p></div></section></div></article></div></div><div class="styles_reviewWrapper__e2v6i"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_reviewCompanyLabel__9a9Qb">Review of <a href="/review/www.sedo.com" target="_self" class="link_internal__7XN06 typography_appearance-action__9NNRY link_link__IZzHN link_underlined__OXYVM">Sedo.com</a></p><div class="styles_cardWrapper__LcCPA styles_show__HUXRb"><article class="paper_paper__1PY90 paper_outline__lwsUX card_card__lQWDv card_noPadding__D8PcU styles_reviewCard__hcAvl " data-service-review-card-paper="true"><div class="styles_reviewCardInner__EwDq2"><aside class="styles_consumerInfoWrapper__KP3Ra" aria-label="Info for Rory Renton"><div class="styles_consumerDetailsWrapper__p2wdr"><div class="avatar_imageWrapper__8wdWb" style="width:44px;height:44px;min-width:44px;min-height:44px"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2744%27/%3e"/></span><img alt="" data-consumer-avatar-image="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" data-consumer-avatar-image="true" src="https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><a href="/users/599c0e4a0000ff000abeca46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_consumerDetails__ZFieb" data-consumer-profile-link="true"><span class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17" data-consumer-name-typography="true">Rory Renton</span><div class="styles_consumerExtraDetails__fxS4S" data-consumer-reviews-count="6"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l" data-consumer-reviews-count-typography="true">6 reviews</span><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_detailsIcon__Fo_ua" data-consumer-country-typography="true"><svg viewBox="0 0 16 16" fill="currentColor" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><span>GB</span></div></div></a></div></aside><hr class="divider_divider__M85e9 styles_cardDivider__42s_0 divider_appearance-subtle__DkHcP"/><section class="styles_reviewContentwrapper__zH_9M" aria-disabled="false"><div class="styles_reviewHeader__iU9Px" data-service-review-rating="1"><div class="star-rating_starRating__4rrcf star-rating_medium__iN6Ty"><img alt="Rated 1 out of 5 stars" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_datesWrapper__RCEKH"><span><time dateTime="2024-05-12T12:43:47.000Z" class="" data-service-review-date-time-ago="true">Updated May 12, 2024</time></span></div></div><div class="styles_reviewContent__0Q2Tg" aria-hidden="false" data-review-content="true"><a href="/reviews/663e189b110507ec53739be4" rel="nofollow" target="_self" class="link_internal__7XN06 typography_appearance-default__AAY17 typography_color-inherit__TlgPO link_link__IZzHN link_notUnderlined__szqki" data-review-title-typography="true"><h2 class="typography_heading-s__f7029 typography_appearance-default__AAY17" data-service-review-title-typography="true">started to buy a domain, now can't login</h2></a><p class="typography_body-l__KUYFJ typography_appearance-default__AAY17 typography_color-black__5LYEn" data-service-review-text-typography="true">started to buy a domain, paid, now I can't login to sedo, and can't reset password (even though it's nothing to do with me). <br/><br/>Says "email doesn't exist", but when I try to register it says "email already registered". Both can't be true.<br/><br/>update, after a few days, they got round to telling me they closed my account for NO REASON, after payment for security, why not tell me at that time? now they need my passport and address photos. This is after I've paid, I wouldn't have paid if they asked for that.<br/><br/>TERRIBLE customer relations.<br/></p><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17" data-service-review-date-of-experience-typography="true"><b class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj" weight="heavy">Date of experience:</b> May 10, 2024</p></div></section></div></article></div></div><div class="styles_reviewWrapper__e2v6i"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_reviewCompanyLabel__9a9Qb">Review of <a href="/review/ups.com/gb" target="_self" class="link_internal__7XN06 typography_appearance-action__9NNRY link_link__IZzHN link_underlined__OXYVM">UPS UK</a></p><div class="styles_cardWrapper__LcCPA styles_show__HUXRb"><article class="paper_paper__1PY90 paper_outline__lwsUX card_card__lQWDv card_noPadding__D8PcU styles_reviewCard__hcAvl " data-service-review-card-paper="true"><div class="styles_reviewCardInner__EwDq2"><aside class="styles_consumerInfoWrapper__KP3Ra" aria-label="Info for Rory Renton"><div class="styles_consumerDetailsWrapper__p2wdr"><div class="avatar_imageWrapper__8wdWb" style="width:44px;height:44px;min-width:44px;min-height:44px"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2744%27/%3e"/></span><img alt="" data-consumer-avatar-image="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" data-consumer-avatar-image="true" src="https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><a href="/users/599c0e4a0000ff000abeca46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_consumerDetails__ZFieb" data-consumer-profile-link="true"><span class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17" data-consumer-name-typography="true">Rory Renton</span><div class="styles_consumerExtraDetails__fxS4S" data-consumer-reviews-count="6"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l" data-consumer-reviews-count-typography="true">6 reviews</span><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_detailsIcon__Fo_ua" data-consumer-country-typography="true"><svg viewBox="0 0 16 16" fill="currentColor" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><span>GB</span></div></div></a></div></aside><hr class="divider_divider__M85e9 styles_cardDivider__42s_0 divider_appearance-subtle__DkHcP"/><section class="styles_reviewContentwrapper__zH_9M" aria-disabled="false"><div class="styles_reviewHeader__iU9Px" data-service-review-rating="1"><div class="star-rating_starRating__4rrcf star-rating_medium__iN6Ty"><img alt="Rated 1 out of 5 stars" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_datesWrapper__RCEKH"><span><time dateTime="2021-11-11T13:11:58.000Z" class="" data-service-review-date-time-ago="true">Updated Nov 11, 2021</time></span></div></div><div class="styles_reviewContent__0Q2Tg" aria-hidden="false" data-review-content="true"><a href="/reviews/618d159afb38891f5f08842e" rel="nofollow" target="_self" class="link_internal__7XN06 typography_appearance-default__AAY17 typography_color-inherit__TlgPO link_link__IZzHN link_notUnderlined__szqki" data-review-title-typography="true"><h2 class="typography_heading-s__f7029 typography_appearance-default__AAY17" data-service-review-title-typography="true">UPS can't deliver on their promises.</h2></a><p class="typography_body-l__KUYFJ typography_appearance-default__AAY17 typography_color-black__5LYEn" data-service-review-text-typography="true">pointless rules for delivery that make everything annoying and dysfunctional.<br/><br/>I can't change the address to my actual address, why? who knows. Phoning them wasn't much more useful, they told me that they can't change addresses (!?) and said I could pick it up from the depot... so I'm delivering my own parcel?!</p><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17" data-service-review-date-of-experience-typography="true"><b class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj" weight="heavy">Date of experience:</b> November 11, 2021</p></div></section><div class="paper_paper__1PY90 paper_outline__lwsUX paper_subtle__lwJpX card_card__lQWDv card_noPadding__D8PcU styles_wrapper__ib2L5"><div class="styles_iconWrapper__demic"><svg viewBox="0 0 16 16" fill="inherit" class="icon_icon__ECGRl icon_appearance-subtle__9l3Sf" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.36 1.528v3.48c3.46.124 5.38 1.531 6.403 3.316 1.04 1.817 1.097 3.938 1.097 5.176v1.914l-.936-1.67c-1.048-1.869-2.15-2.778-3.278-3.24-1.012-.415-2.09-.49-3.286-.502v3.47L0 7.5l8.36-5.972ZM8.024 6H7.36V3.472L1.72 7.5l5.64 4.028V9h.5c1.384 0 2.808.023 4.165.578.977.4 1.893 1.064 2.747 2.135-.109-.942-.35-1.97-.877-2.891C13.042 7.332 11.387 6.04 8.024 6Z"/></svg></div><div class="styles_content__Hl2Mi"><div class="styles_replyInfo__FYSje"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj styles_replyCompany__ro_yX" data-service-review-business-reply-title-typography="true" weight="heavy">Reply from UPS UK</p><time dateTime="2021-11-11T13:13:25.496Z" class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_replyDate__Iem0_" data-service-review-business-reply-date-time-ago="true">Nov 11, 2021</time></div><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_message__shHhX" data-service-review-business-reply-text-typography="true">Hi Rory, We're really sorry to hear of your experience with us. Could you please email us at uktrustpilot@ups.com and be sure to include your tracking number and our team will get back to you shortly. </p></div></div></div></article></div></div><div class="styles_reviewWrapper__e2v6i"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_reviewCompanyLabel__9a9Qb">Review of <a href="/review/www.digitalriver.com" target="_self" class="link_internal__7XN06 typography_appearance-action__9NNRY link_link__IZzHN link_underlined__OXYVM">Digital River</a></p><div class="styles_cardWrapper__LcCPA styles_show__HUXRb"><article class="paper_paper__1PY90 paper_outline__lwsUX card_card__lQWDv card_noPadding__D8PcU styles_reviewCard__hcAvl " data-service-review-card-paper="true"><div class="styles_reviewCardInner__EwDq2"><aside class="styles_consumerInfoWrapper__KP3Ra" aria-label="Info for Rory Renton"><div class="styles_consumerDetailsWrapper__p2wdr"><div class="avatar_imageWrapper__8wdWb" style="width:44px;height:44px;min-width:44px;min-height:44px"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2744%27/%3e"/></span><img alt="" data-consumer-avatar-image="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" data-consumer-avatar-image="true" src="https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><a href="/users/599c0e4a0000ff000abeca46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_consumerDetails__ZFieb" data-consumer-profile-link="true"><span class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17" data-consumer-name-typography="true">Rory Renton</span><div class="styles_consumerExtraDetails__fxS4S" data-consumer-reviews-count="6"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l" data-consumer-reviews-count-typography="true">6 reviews</span><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_detailsIcon__Fo_ua" data-consumer-country-typography="true"><svg viewBox="0 0 16 16" fill="currentColor" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><span>GB</span></div></div></a></div></aside><hr class="divider_divider__M85e9 styles_cardDivider__42s_0 divider_appearance-subtle__DkHcP"/><section class="styles_reviewContentwrapper__zH_9M" aria-disabled="false"><div class="styles_reviewHeader__iU9Px" data-service-review-rating="1"><div class="star-rating_starRating__4rrcf star-rating_medium__iN6Ty"><img alt="Rated 1 out of 5 stars" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_datesWrapper__RCEKH"><span><time dateTime="2021-11-11T13:09:13.000Z" class="" data-service-review-date-time-ago="true">Updated Nov 11, 2021</time></span></div></div><div class="styles_reviewContent__0Q2Tg" aria-hidden="false" data-review-content="true"><a href="/reviews/61698c4a75069a4da4863891" rel="nofollow" target="_self" class="link_internal__7XN06 typography_appearance-default__AAY17 typography_color-inherit__TlgPO link_link__IZzHN link_notUnderlined__szqki" data-review-title-typography="true"><h2 class="typography_heading-s__f7029 typography_appearance-default__AAY17" data-service-review-title-typography="true">Worst customer experience</h2></a><p class="typography_body-l__KUYFJ typography_appearance-default__AAY17 typography_color-black__5LYEn" data-service-review-text-typography="true">Worst customer experience I have experienced. Ever. They handle distribution for lenovo in the UK.<br/><br/>After 10+ calls and 5+ emails, they still haven't done anything about a simple issue. Applying one voucher code. At this rate I'll be taking legal action just out of principle.<br/><br/>update: after complaining here and a few more really annoying exchanges they did their job. Still overall 1 star.</p><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17" data-service-review-date-of-experience-typography="true"><b class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj" weight="heavy">Date of experience:</b> October 15, 2021</p></div></section><div class="paper_paper__1PY90 paper_outline__lwsUX paper_subtle__lwJpX card_card__lQWDv card_noPadding__D8PcU styles_wrapper__ib2L5"><div class="styles_iconWrapper__demic"><svg viewBox="0 0 16 16" fill="inherit" class="icon_icon__ECGRl icon_appearance-subtle__9l3Sf" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.36 1.528v3.48c3.46.124 5.38 1.531 6.403 3.316 1.04 1.817 1.097 3.938 1.097 5.176v1.914l-.936-1.67c-1.048-1.869-2.15-2.778-3.278-3.24-1.012-.415-2.09-.49-3.286-.502v3.47L0 7.5l8.36-5.972ZM8.024 6H7.36V3.472L1.72 7.5l5.64 4.028V9h.5c1.384 0 2.808.023 4.165.578.977.4 1.893 1.064 2.747 2.135-.109-.942-.35-1.97-.877-2.891C13.042 7.332 11.387 6.04 8.024 6Z"/></svg></div><div class="styles_content__Hl2Mi"><div class="styles_replyInfo__FYSje"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj styles_replyCompany__ro_yX" data-service-review-business-reply-title-typography="true" weight="heavy">Reply from Digital River</p><span><time dateTime="2021-10-18T14:27:30.368Z" class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_replyDate__Iem0_" data-service-review-business-reply-date-time-ago="true">Updated Oct 18, 2021</time></span></div><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_message__shHhX" data-service-review-business-reply-text-typography="true">Hi, Rory - thank you for your review. Digital River facilitates the transaction/checkout experience for global ecommerce brands (payment, tax remittance, compliance and fraud mitigation). <br/><br/>Multiple vendors can be involved in fulfillment/distribution. I've asked Trustpilot to ask you for more information via private channel so we can better determine the issue at hand and hopefully find you an answer or resolution. <br/><br/>10.18 UPDATE - Hello again, Rory - I'm told by our client services team they've validated the discount and have initiated an immediate 10% refund, which you should see in your account within 5-7 business days. Thank you for flagging this.</p></div></div></div></article></div></div><div class="styles_reviewWrapper__e2v6i"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_reviewCompanyLabel__9a9Qb">Review of <a href="/review/www.lenovo.co.uk" target="_self" class="link_internal__7XN06 typography_appearance-action__9NNRY link_link__IZzHN link_underlined__OXYVM">Lenovo</a></p><div class="styles_cardWrapper__LcCPA styles_show__HUXRb"><article class="paper_paper__1PY90 paper_outline__lwsUX card_card__lQWDv card_noPadding__D8PcU styles_reviewCard__hcAvl " data-service-review-card-paper="true"><div class="styles_reviewCardInner__EwDq2"><aside class="styles_consumerInfoWrapper__KP3Ra" aria-label="Info for Rory Renton"><div class="styles_consumerDetailsWrapper__p2wdr"><div class="avatar_imageWrapper__8wdWb" style="width:44px;height:44px;min-width:44px;min-height:44px"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2744%27/%3e"/></span><img alt="" data-consumer-avatar-image="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" data-consumer-avatar-image="true" src="https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><a href="/users/599c0e4a0000ff000abeca46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_consumerDetails__ZFieb" data-consumer-profile-link="true"><span class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17" data-consumer-name-typography="true">Rory Renton</span><div class="styles_consumerExtraDetails__fxS4S" data-consumer-reviews-count="6"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l" data-consumer-reviews-count-typography="true">6 reviews</span><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_detailsIcon__Fo_ua" data-consumer-country-typography="true"><svg viewBox="0 0 16 16" fill="currentColor" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><span>GB</span></div></div></a></div></aside><hr class="divider_divider__M85e9 styles_cardDivider__42s_0 divider_appearance-subtle__DkHcP"/><section class="styles_reviewContentwrapper__zH_9M" aria-disabled="false"><div class="styles_reviewHeader__iU9Px" data-service-review-rating="1"><div class="star-rating_starRating__4rrcf star-rating_medium__iN6Ty"><img alt="Rated 1 out of 5 stars" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_datesWrapper__RCEKH"><span><time dateTime="2024-05-10T12:57:33.000Z" class="" data-service-review-date-time-ago="true">Updated May 10, 2024</time></span></div></div><div class="styles_reviewContent__0Q2Tg" aria-hidden="false" data-review-content="true"><a href="/reviews/61698aba234f1b1fe55b0bdf" rel="nofollow" target="_self" class="link_internal__7XN06 typography_appearance-default__AAY17 typography_color-inherit__TlgPO link_link__IZzHN link_notUnderlined__szqki" data-review-title-typography="true"><h2 class="typography_heading-s__f7029 typography_appearance-default__AAY17" data-service-review-title-typography="true">Terrible delivery customer service. great laptop</h2></a><p class="typography_body-l__KUYFJ typography_appearance-default__AAY17 typography_color-black__5LYEn" data-service-review-text-typography="true">Terrible customer service by digitalriver... 10+ phone conversations, 5+ emails... All to do one simple thing.<br/><br/>Great laptop though! if you can ever get it delivered that is.</p><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17" data-service-review-date-of-experience-typography="true"><b class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj" weight="heavy">Date of experience:</b> October 15, 2021</p></div></section></div></article></div></div><div class="styles_reviewWrapper__e2v6i"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_reviewCompanyLabel__9a9Qb">Review of <a href="/review/www.dpd.co.uk" target="_self" class="link_internal__7XN06 typography_appearance-action__9NNRY link_link__IZzHN link_underlined__OXYVM">DPD UK</a></p><div class="styles_cardWrapper__LcCPA styles_show__HUXRb"><article class="paper_paper__1PY90 paper_outline__lwsUX card_card__lQWDv card_noPadding__D8PcU styles_reviewCard__hcAvl " data-service-review-card-paper="true"><div class="styles_reviewCardInner__EwDq2"><aside class="styles_consumerInfoWrapper__KP3Ra" aria-label="Info for Rory Renton"><div class="styles_consumerDetailsWrapper__p2wdr"><div class="avatar_imageWrapper__8wdWb" style="width:44px;height:44px;min-width:44px;min-height:44px"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2744%27%20height=%2744%27/%3e"/></span><img alt="" data-consumer-avatar-image="true" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" data-consumer-avatar-image="true" src="https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div><a href="/users/599c0e4a0000ff000abeca46" rel="nofollow" name="consumer-profile" target="_self" class="link_internal__7XN06 link_wrapper__5ZJEx styles_consumerDetails__ZFieb" data-consumer-profile-link="true"><span class="typography_heading-xxs__QKBS8 typography_appearance-default__AAY17" data-consumer-name-typography="true">Rory Renton</span><div class="styles_consumerExtraDetails__fxS4S" data-consumer-reviews-count="6"><span class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l" data-consumer-reviews-count-typography="true">6 reviews</span><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_detailsIcon__Fo_ua" data-consumer-country-typography="true"><svg viewBox="0 0 16 16" fill="currentColor" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="14px" height="14px"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.404 1.904A6.5 6.5 0 0 1 14.5 6.5v.01c0 .194 0 .396-.029.627l-.004.03-.023.095c-.267 2.493-1.844 4.601-3.293 6.056a18.723 18.723 0 0 1-2.634 2.19 11.015 11.015 0 0 1-.234.154l-.013.01-.004.002h-.002L8 15.25l-.261.426h-.002l-.004-.003-.014-.009a13.842 13.842 0 0 1-.233-.152 18.388 18.388 0 0 1-2.64-2.178c-1.46-1.46-3.05-3.587-3.318-6.132l-.003-.026v-.068c-.025-.2-.025-.414-.025-.591V6.5a6.5 6.5 0 0 1 1.904-4.596ZM8 15.25l-.261.427.263.16.262-.162L8 15.25Zm-.002-.598a17.736 17.736 0 0 0 2.444-2.04c1.4-1.405 2.79-3.322 3.01-5.488l.004-.035.026-.105c.018-.153.018-.293.018-.484a5.5 5.5 0 0 0-11 0c0 .21.001.371.02.504l.005.035v.084c.24 2.195 1.632 4.109 3.029 5.505a17.389 17.389 0 0 0 2.444 2.024Z"/><path fill-rule="evenodd" clip-rule="evenodd" d="M8 4a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5ZM4.5 6.5a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0Z"/></svg><span>GB</span></div></div></a></div></aside><hr class="divider_divider__M85e9 styles_cardDivider__42s_0 divider_appearance-subtle__DkHcP"/><section class="styles_reviewContentwrapper__zH_9M" aria-disabled="false"><div class="styles_reviewHeader__iU9Px" data-service-review-rating="1"><div class="star-rating_starRating__4rrcf star-rating_medium__iN6Ty"><img alt="Rated 1 out of 5 stars" src="https://cdn.trustpilot.net/brand-assets/4.1.0/stars/stars-1.svg"/></div><div class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_datesWrapper__RCEKH"><time dateTime="2017-08-22T10:58:25.000Z" class="" data-service-review-date-time-ago="true">Aug 22, 2017</time></div></div><div class="styles_reviewContent__0Q2Tg" aria-hidden="false" data-review-content="true"><a href="/reviews/599c0e51fba87f0b4c17f9db" rel="nofollow" target="_self" class="link_internal__7XN06 typography_appearance-default__AAY17 typography_color-inherit__TlgPO link_link__IZzHN link_notUnderlined__szqki" data-review-title-typography="true"><h2 class="typography_heading-s__f7029 typography_appearance-default__AAY17" data-service-review-title-typography="true">BEYOND USELESS.</h2></a><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17" data-service-review-date-of-experience-typography="true"><b class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj" weight="heavy">Date of experience:</b> August 22, 2017</p></div></section><div class="paper_paper__1PY90 paper_outline__lwsUX paper_subtle__lwJpX card_card__lQWDv card_noPadding__D8PcU styles_wrapper__ib2L5"><div class="styles_iconWrapper__demic"><svg viewBox="0 0 16 16" fill="inherit" class="icon_icon__ECGRl icon_appearance-subtle__9l3Sf" xmlns="http://www.w3.org/2000/svg" width="16px" height="16px"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.36 1.528v3.48c3.46.124 5.38 1.531 6.403 3.316 1.04 1.817 1.097 3.938 1.097 5.176v1.914l-.936-1.67c-1.048-1.869-2.15-2.778-3.278-3.24-1.012-.415-2.09-.49-3.286-.502v3.47L0 7.5l8.36-5.972ZM8.024 6H7.36V3.472L1.72 7.5l5.64 4.028V9h.5c1.384 0 2.808.023 4.165.578.977.4 1.893 1.064 2.747 2.135-.109-.942-.35-1.97-.877-2.891C13.042 7.332 11.387 6.04 8.024 6Z"/></svg></div><div class="styles_content__Hl2Mi"><div class="styles_replyInfo__FYSje"><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 typography_weight-heavy__E1LTj styles_replyCompany__ro_yX" data-service-review-business-reply-title-typography="true" weight="heavy">Reply from DPD UK</p><time dateTime="2017-08-22T11:12:38.394Z" class="typography_body-m__xgxZ_ typography_appearance-subtle__8_H2l styles_replyDate__Iem0_" data-service-review-business-reply-date-time-ago="true">Aug 22, 2017</time></div><p class="typography_body-m__xgxZ_ typography_appearance-default__AAY17 styles_message__shHhX" data-service-review-business-reply-text-typography="true">Good afternoon Rory,<br/><br/>I am sorry to see that you have not enjoyed your recent DPD service.<br/><br/>I have contacted a member of our Customer Service team to discuss matters further and to hopefully come to a resolve you are satisfied with. <br/><br/>Thank you for your message,<br/><br/>Ahecia</p></div></div></div></article></div></div><div class="styles_pagination___Kn27"><nav role="navigation" aria-label="Pagination" class="pagination_pagination___F1qS"><a 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All rights reserved.</div></div></div></div></footer></div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"_sentryTraceData":"8c6311c05c4b49f48f64108713b42f88-997a8d01e0e38e7e-0","_sentryBaggage":"sentry-environment=Production,sentry-release=businessunitprofile-consumersite%402.2498.0,sentry-public_key=7ac98d0742b24421b3d38448c4bf1184,sentry-trace_id=8c6311c05c4b49f48f64108713b42f88,sentry-transaction=%2Fusers%2F%5B...id%5D,sentry-sampled=false","consumer":{"id":"599c0e4a0000ff000abeca46","country":"United Kingdom","displayName":"Rory Renton","numberOfReviews":5,"verified":false,"profilePicture":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png"},"currentConsumerAccessToken":"","consumerStatistics":{"readsCount":1027,"likesCount":2,"reviewsCount":6},"consumerProductReviews":[],"consumerServiceReviews":[{"id":"6672c746bd11f524315fd270","filtered":false,"pending":false,"text":"literally impossible to contact anyone.\n\nlivechat doesn't work on firefox browser.\n\nlivechat is closed (even though it's 1pm on a Wenesday).\n\nno phone number.","rating":2,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2024-06-19T13:55:51.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"literally impossible to contact anyone.","likes":0,"dates":{"experiencedDate":"2024-06-19T00:00:00.000Z","publishedDate":"2024-06-19T13:55:51.000Z","updatedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"599c0e4a0000ff000abeca46","displayName":"Rory Renton","imageUrl":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null,"businessUnit":{"id":"4e883ee7000064000511237a","displayName":"One Call Insurance","identifyingName":"www.onecallinsurance.co.uk"}},{"id":"663e189b110507ec53739be4","filtered":false,"pending":false,"text":"started to buy a domain, paid, now I can't login to sedo, and can't reset password (even though it's nothing to do with me). \n\nSays \"email doesn't exist\", but when I try to register it says \"email already registered\". Both can't be true.\n\nupdate, after a few days, they got round to telling me they closed my account for NO REASON, after payment for security, why not tell me at that time? now they need my passport and address photos. This is after I've paid, I wouldn't have paid if they asked for that.\n\nTERRIBLE customer relations.\n","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2024-05-10T14:52:43.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"started to buy a domain, now can't login","likes":0,"dates":{"experiencedDate":"2024-05-10T00:00:00.000Z","publishedDate":"2024-05-10T14:52:43.000Z","updatedDate":"2024-05-12T12:43:47.000Z"},"report":null,"hasUnhandledReports":false,"consumer":{"id":"599c0e4a0000ff000abeca46","displayName":"Rory Renton","imageUrl":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null,"businessUnit":{"id":"46a9280800006400050091ee","displayName":"Sedo.com","identifyingName":"www.sedo.com"}},{"id":"618d159afb38891f5f08842e","filtered":false,"pending":false,"text":"pointless rules for delivery that make everything annoying and dysfunctional.\n\nI can't change the address to my actual address, why? who knows. Phoning them wasn't much more useful, they told me that they can't change addresses (!?) and said I could pick it up from the depot... so I'm delivering my own parcel?!","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2021-11-11T13:07:38.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"UPS can't deliver on their promises.","likes":0,"dates":{"experiencedDate":null,"publishedDate":"2021-11-11T13:07:38.000Z","updatedDate":"2021-11-11T13:11:58.000Z"},"report":null,"hasUnhandledReports":false,"consumer":{"id":"599c0e4a0000ff000abeca46","displayName":"Rory Renton","imageUrl":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi Rory, We're really sorry to hear of your experience with us. Could you please email us at uktrustpilot@ups.com and be sure to include your tracking number and our team will get back to you shortly. ","publishedDate":"2021-11-11T13:13:25.496Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null,"businessUnit":{"id":"5d08c7eec96caa000154f082","displayName":"UPS UK","identifyingName":"ups.com/gb"}},{"id":"61698c4a75069a4da4863891","filtered":false,"pending":false,"text":"Worst customer experience I have experienced. Ever. They handle distribution for lenovo in the UK.\n\nAfter 10+ calls and 5+ emails, they still haven't done anything about a simple issue. Applying one voucher code. At this rate I'll be taking legal action just out of principle.\n\nupdate: after complaining here and a few more really annoying exchanges they did their job. Still overall 1 star.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2021-10-15T14:12:26.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Worst customer experience","likes":0,"dates":{"experiencedDate":null,"publishedDate":"2021-10-15T14:12:26.000Z","updatedDate":"2021-11-11T13:09:13.000Z"},"report":null,"hasUnhandledReports":false,"consumer":{"id":"599c0e4a0000ff000abeca46","displayName":"Rory Renton","imageUrl":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Hi, Rory - thank you for your review. Digital River facilitates the transaction/checkout experience for global ecommerce brands (payment, tax remittance, compliance and fraud mitigation). \n\nMultiple vendors can be involved in fulfillment/distribution. I've asked Trustpilot to ask you for more information via private channel so we can better determine the issue at hand and hopefully find you an answer or resolution. \n\n10.18 UPDATE - Hello again, Rory - I'm told by our client services team they've validated the discount and have initiated an immediate 10% refund, which you should see in your account within 5-7 business days. Thank you for flagging this.","publishedDate":"2021-10-15T15:39:06.986Z","updatedDate":"2021-10-18T14:27:30.368Z"},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":1,"productReviews":[],"language":"en","location":{"id":"bf9389c6-812f-4abd-8f33-2d0549cf8b15","name":"Maidenhead","urlFormattedName":"maidenhead"},"businessUnit":{"id":"57ffaa560000ff000595fd4c","displayName":"Digital River","identifyingName":"www.digitalriver.com"}},{"id":"61698aba234f1b1fe55b0bdf","filtered":false,"pending":false,"text":"Terrible customer service by digitalriver... 10+ phone conversations, 5+ emails... All to do one simple thing.\n\nGreat laptop though! if you can ever get it delivered that is.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2021-10-15T14:05:46.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":"not-verified","hasDachExclusion":false}},"title":"Terrible delivery customer service. great laptop","likes":2,"dates":{"experiencedDate":"2021-10-15T00:00:00.000Z","publishedDate":"2021-10-15T14:05:46.000Z","updatedDate":"2024-05-10T12:57:33.000Z"},"report":null,"hasUnhandledReports":false,"consumer":{"id":"599c0e4a0000ff000abeca46","displayName":"Rory Renton","imageUrl":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":null,"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null,"businessUnit":{"id":"47fd09bc0000640005023f4f","displayName":"Lenovo","identifyingName":"www.lenovo.co.uk"}},{"id":"599c0e51fba87f0b4c17f9db","filtered":false,"pending":false,"text":"BEYOND USELESS.","rating":1,"labels":{"merged":null,"verification":{"isVerified":false,"createdDateTime":"2017-08-22T10:58:25.000Z","reviewSourceName":"Organic","verificationSource":"invitation","verificationLevel":null,"hasDachExclusion":false}},"title":"BEYOND USELESS.","likes":0,"dates":{"experiencedDate":null,"publishedDate":"2017-08-22T10:58:25.000Z","updatedDate":null},"report":null,"hasUnhandledReports":false,"consumer":{"id":"599c0e4a0000ff000abeca46","displayName":"Rory Renton","imageUrl":"https://user-images.trustpilot.com/599c0e4a0000ff000abeca46/73x73.png","numberOfReviews":6,"countryCode":"GB","hasImage":true,"isVerified":false},"reply":{"message":"Good afternoon Rory,\n\nI am sorry to see that you have not enjoyed your recent DPD service.\n\nI have contacted a member of our Customer Service team to discuss matters further and to hopefully come to a resolve you are satisfied with. \n\nThank you for your message,\n\nAhecia","publishedDate":"2017-08-22T11:12:38.394Z","updatedDate":null},"consumersReviewCountOnSameDomain":1,"consumersReviewCountOnSameLocation":null,"productReviews":[],"language":"en","location":null,"businessUnit":{"id":"4846e827000064000502a1dd","displayName":"DPD UK","identifyingName":"www.dpd.co.uk"}}],"hasProductReviews":false,"isCurrentUser":false,"isProductReviews":false,"pagination":{"currentPage":1,"totalPages":1},"showDateOfExperienceBanner":false},"locale":"en-US","translations":{"about-page/ceo/alt-text":"A photograph of Peter Mühlmann – founder and CEO of Trustpilot – sitting in front of a window.","about-page/ceo/attribution/name":"Peter Holten Mühlmann","about-page/ceo/attribution/name-V2":"Adrian Blair","about-page/ceo/attribution/title":"founder and CEO, Trustpilot","about-page/ceo/attribution/title-V2":"CEO, Trustpilot","about-page/ceo/quote-V2":"“Our vision is to become a universal symbol of trust, empowering consumers to make confident, informed buying decisions while allowing businesses to credibly signal the quality of their services and to gain actionable insights to improve them.”","about-page/ceo/quote-v3":"“Our vision is to become the universal symbol of trust, empowering consumers to make confident, informed buying decisions while allowing businesses to credibly signal the quality of their services and to gain actionable insights to improve them.”","about-page/head/metadescription":"Hello, we are Trustpilot, Our mission is to bring people and companies together to create ever-improving experiences for everyone. 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We'll look into it.","business-profile-page/locations/address/submit/error":"An error occurred. Please try again.","business-profile-page/locations/card/title":"Locations","business-profile-page/location-box/title":"Location","business-profile-page/location-box/link":"Switch location","business-profile-page/locations/card/pick":"Pick a location to see its reviews","business-profile-page/top-rated-products/title":"All rated products","business-profile-page/top-rated-products/see-all":"See all products","business-profile-page/top-rated-products/show-more":"Show more","business-profile-page/top-rated-products/modal/title":"All rated products","business-profile-page/top-rated-products/modal/search-placeholder":"Search products","business-profile-page/top-rated-products/modal/end-of-results":"End of results","business-profile-page/top-rated-products/modal/empty-search":"Sorry, no products match your search.","business-profile-page/sidebar/business-unit-info/company-info":"Information written by the company","business-profile-page/sidebar/business-unit-info/external-sources-info":"Information provided by various external sources","business-profile-page/sidebar/business-unit-info/categories/header-one":"Category","business-profile-page/sidebar/business-unit-info/categories/header-multiple":"Categories","business-profile-page/sidebar/business-unit-info/categories/header-tooltip":"Companies on Trustpilot can choose relevant categories to describe their industry, products, or services.[LINEBREAK][LINEBREAK]All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months.[LINEBREAK][LINEBREAK]Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all. 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We also ensure all reviews are published [LINK-BEGIN-2]without moderation[LINK-END-2].","business-profile-page/sidebar/experience/bias/body-v2":"Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes [LINK-BEGIN]against our guidelines[LINK-END].","business-profile-page/sidebar/experience/bias/title":"We advocate against bias","business-profile-page/sidebar/experience/title":"The Trustpilot Experience","business-profile-page/sidebar/experience/button":"Take a closer look","business-profile-page/sidebar/experience/incentives-banner/title":"Companies on Trustpilot can’t offer incentives or pay to hide any reviews.","business-profile-page/sidebar/location/title":"Locations","business-profile-page/sidebar/location/see-all":"See all [NUMBER] locations","business-profile-page/sidebar/location/see-all-v2":"See all","business-profile-page/sidebar/location/modal/title":"Locations","business-profile-page/sidebar/location/modal/search":"Find a location","business-profile-page/sidebar/location/modal/error":"Something went wrong, please refresh your page","business-profile-page/sidebar/location/modal/empty":"We couldn't find this location","business-profile-page/sidebar/location/modal/notify/title":"Add a missing location","business-profile-page/sidebar/location/form/title":"What seems to be the issue with this location?","business-profile-page/sidebar/location/form/option/location-closed":"This location closed permanently","business-profile-page/sidebar/location/form/option/location-nonexistent":"This location doesn't exist","business-profile-page/sidebar/location/form/option/location-moved":"This location has moved","business-profile-page/sidebar/location/form/button/submit":"Submit","business-profile-page/sidebar/location/form/submit-message":"Thanks for letting us know! We'll look into it.","business-profile-page/sidebar/similar-business-units/footer":"Suggested companies are based on people’s [LINK-BEGIN]browsing tendencies[LINK-END].","business-profile-page/sidebar/similar-business-units/inviting-status/claimed":"Claimed","business-profile-page/sidebar/similar-business-units/inviting-status/unclaimed":"Unclaimed","business-profile-page/sidebar/similar-business-units/inviting-status/collecting":"Asking for reviews","business-profile-page/sidebar/similar-business-units/title":"People who looked at this company also looked at","business-profile-page/sidebar/similar-business-units/title-v2":"People also looked at","business-profile-page/sidebar/transparency/header":"Company activity","business-profile-page/sidebar/transparency/link":"See all","business-profile-page/sidebar/transparency/claimed-v2":"Claimed profile","business-profile-page/sidebar/transparency/claimed/modal/header":"Claimed profile","business-profile-page/sidebar/transparency/claimed/modal/body":"By claiming their Trustpilot profile, this company can reply to reviews, ask customers to write reviews, and more.[LINE-BREAK]Any company can claim their profile and ask customers to review them for free. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unclaimed-v2":"Unclaimed profile","business-profile-page/sidebar/transparency/unclaimed/modal/header":"Unclaimed profile","business-profile-page/sidebar/transparency/unclaimed/modal/body/never-claimed":"This company hasn’t claimed their Trustpilot profile and might not know it exists. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unclaimed/modal/body/previously-claimed":"This company previously claimed their Trustpilot profile, but has since unclaimed it. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/not-verified-v2":"No verified details yet","business-profile-page/sidebar/transparency/not-verified/modal/header":"Hasn’t verified additional company details","business-profile-page/sidebar/transparency/not-verified/modal/body":"Transparency is important to us. To help people make better informed decisions, we display if a company has verified additional details.[LINE-BREAK]Any company that has claimed their Trustpilot profile can choose to verify. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/unsupported-methods":"May use unsupported invitation methods","business-profile-page/sidebar/transparency/unsupported-methods/modal/header":"Unsupported invitation methods","business-profile-page/sidebar/transparency/unsupported-methods/modal/body/paragraph-1":"We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.","business-profile-page/sidebar/transparency/unsupported-methods/modal/body/paragraph-2":"Trustpilot provides companies with free and [LINK-BEGIN]supported methods[LINK-END] to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way. ","business-profile-page/sidebar/transparency/asking-for-reviews":"Asks for reviews — positive or negative","business-profile-page/sidebar/transparency/asking-for-reviews/modal/header":"Asking for reviews","business-profile-page/sidebar/transparency/asking-for-reviews/modal/body":"This company actively asks customers to write reviews using Trustpilot’s invitation services. This may result in a more representative star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/not-asking-for-reviews":"No history of asking for reviews","business-profile-page/sidebar/transparency/not-asking-for-reviews/modal/header":"Asking for reviews","business-profile-page/sidebar/transparency/not-asking-for-reviews/modal/body":"Trustpilot has no record of this company asking customers to write reviews. In some cases, this may result in a lower star rating. [LINK-BEGIN]Learn more[LINK-END]","business-profile-page/sidebar/transparency/organic-reviews":"People review on their own initiative","business-profile-page/sidebar/transparency/organic-reviews/modal/header":"Organic reviews","business-profile-page/sidebar/transparency/organic-reviews/modal/body":"Trustpilot is an open review platform, so people can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company.","business-profile-page/sidebar/transparency/organic-reviews/modal/body-text":"Trustpilot is an open review platform, so people with a genuine experience can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company. These are written without using our supported invitation methods.","business-profile-page/sidebar/transparency/paid-features":"Pays for extra features","business-profile-page/sidebar/transparency/paid-features/modal/header":"Paid features","business-profile-page/sidebar/transparency/paid-features/modal/body":"Companies that subscribe to Trustpilot’s paid plans have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-profile-page/sidebar/transparency/paid-features-on-trial":"Access to extra features","business-profile-page/sidebar/transparency/paid-features-on-trial/modal/header":"Paid features","business-profile-page/sidebar/transparency/paid-features-on-trial/modal/body":"Companies that are on a Trustpilot plan trial have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-profile-page/sidebar/transparency/negative-reviews/response-rate/many":"Replied to [PERCENTAGE]% of negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-rate/few":"Replied to [COUNT] out of [TOTAL] negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-rate/modal/header":"Negative review response rate","business-profile-page/sidebar/transparency/negative-reviews/response-rate/modal/body":"Trustpilot regards 1 and 2-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/negative-reviews/response-time/24-hours":"Replies to negative reviews in \u003c 24 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/2-days":"Replies to negative reviews in \u003c 2 days","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-week":"Replies to negative reviews in \u003c 1 week","business-profile-page/sidebar/transparency/negative-reviews/response-time/2-weeks":"Replies to negative reviews in \u003c 2 weeks","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-month":"Replies to negative reviews in \u003c 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/1-month-or-more":"Replies to negative reviews in \u003e 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/no-replies":"Hasn’t replied to negative reviews","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-24-hours":"Typically replies within 24 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-48-hours":"Typically replies within 48 hours","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-1-week":"Typically replies within 1 week","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-2-weeks":"Typically replies within 2 weeks","business-profile-page/sidebar/transparency/negative-reviews/response-time/within-1-month":"Typically replies within 1 month","business-profile-page/sidebar/transparency/negative-reviews/response-time/over-1-month":"Typically takes over 1 month to reply","business-profile-page/sidebar/transparency/negative-reviews/response-time/modal/header":"Negative review response time","business-profile-page/sidebar/transparency/negative-reviews/response-time/modal/body":"Trustpilot regards 1 and 2-star reviews as negative. Data is based on the last 12 months, and all days of the week are taken into account. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/merged-profile":"Profile and reviews have been merged","business-profile-page/sidebar/transparency/merged-profile/modal/header":"Merged profile","business-profile-page/sidebar/transparency/merged-profile/modal/body":"This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.[LINE-BREAK]Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/sidebar/transparency/using-ai-responses":"May use AI to improve replies","business-profile-page/sidebar/transparency/using-ai-responses-v2":"May use AI-assist with replies","business-profile-page/sidebar/transparency/using-ai-responses/tooltip/body":"This company may actively use our AI response tool to reply to reviews more efficiently.","business-profile-page/sidebar/transparency/using-ai-responses/tooltip/body-v2":"At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.","business-profile-page/search/similar-business-units/title":"Suggested companies","business-profile-page/navigation/overview":"Overview","business-profile-page/navigation/summary":"Summary","business-profile-page/navigation/reviews":"Reviews","business-profile-page/navigation/about":"About","business-profile-page/consumer-alert/info/ipr/header":"We’ve found out that this company is breaching our terms of use with the way they’re displaying Trustpilot content.","business-profile-page/consumer-alert/info/ipr/header-v2":"We’ve found out that this company has been displaying Trustpilot content incorrectly.","business-profile-page/consumer-alert/info/ipr/body":"This company has been displaying Trustpilot content incorrectly.[LINE-BREAK]This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.","business-profile-page/consumer-alert/info/ipr/body-v2":"This includes displaying the Trustpilot brand in a misleading way: like our name or logo, TrustScore, star rating, widgets, reviews, and other brand content.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/info/ipr/type":"Trustpilot content","business-profile-page/consumer-alert/info/ipr/description":"This company has been displaying Trustpilot content incorrectly.","business-profile-page/consumer-alert/info/regulatory-notification/header":"We’re aware that this company has received regulatory attention.","business-profile-page/consumer-alert/info/regulatory-notification/body":"Although we take a neutral stance, we also want to be open and [LINK-BEGIN]provide this information[LINK-END] so you can make an informed decision about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-notification/body-v2":"This company has received attention from industry regulators.[LINE-BREAK]We take a neutral stance but [LINK-BEGIN]provide this information[LINK-END] to help you make informed decisions about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-notification/type":"Regulatory attention","business-profile-page/consumer-alert/info/regulatory-notification/description":"This company has received regulatory attention.","business-profile-page/consumer-alert/info/media-storm/header":"This profile has had a significant increase in reviews.","business-profile-page/consumer-alert/info/media-storm/body":"We understand you’d like to voice your opinion about issues from the news and social media. However, Trustpilot is a place for feedback based on real buying or service experiences.[LINE-BREAK]If you've had a genuine experience with this company, you're welcome to write a review.","business-profile-page/consumer-alert/info/media-storm/body-v2":"This company has received a significant increase in reviews on their profile, as the result of recent attention from the media.[LINE-BREAK]While we recognize there’s interest in discussing current news, Trustpilot is a site for reviews based on genuine experiences with a company.","business-profile-page/consumer-alert/info/media-storm/type":"Media storm","business-profile-page/consumer-alert/info/media-storm/description":"This company has recently received an increase in reviews due to media attention.","business-profile-page/consumer-alert/info/pre-investigation/header":"We’re currently investigating this company and the reviews on this page.","business-profile-page/consumer-alert/info/pre-investigation/type":"Investigating","business-profile-page/consumer-alert/info/pre-investigation/body":"Trustpilot is currently investigating this company as a whole, including the reviews on their profile.","business-profile-page/consumer-alert/info/pre-investigation/description":"We’re currently investigating this company and the reviews on this profile.","business-profile-page/consumer-alert/info/high-risk-investment/header":"What you should know about high-risk investments","business-profile-page/consumer-alert/info/high-risk-investment/body":"Be careful when considering [LINK-BEGIN]high-risk investments[LINK-END] like cryptoassets \u0026 cryptocurrencies (e.g. bitcoin). Their value can go up and down significantly, without any warning. You should only invest money you can afford to lose.[LINE-BREAK]We recommend researching a wide range of sources before using these services.","business-profile-page/consumer-alert/info/high-risk-investment/body-v2":"This company may be associated with [LINK-BEGIN]high-risk investments[LINK-END] like crypto assets and cryptocurrencies (e.g. Bitcoin).[LINE-BREAK]Be sure to research a wide range of sources when considering these investments, as their value can go up and down significantly without warning.","business-profile-page/consumer-alert/info/high-risk-investment/type":"High-risk investments","business-profile-page/consumer-alert/info/high-risk-investment/description":"This company may be associated with high-risk investments.","business-profile-page/consumer-alert/info/regulatory-action-fraud/header":"We’re aware that this company has received regulatory attention","business-profile-page/consumer-alert/info/regulatory-action-fraud/body":"UK law enforcement are aware of this business – if you feel that you have been the victim of fraud then it can be reported to Action Fraud via [LINK-BEGIN]this site[LINK-END] or by calling 0300 123 2040.[LINE-BREAK]Although we take a neutral stance, we also want to be open and provide this information so you can make an informed decision about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-action-fraud/body-v2":"This company has received attention from industry regulators for fraud.[LINE-BREAK]UK law enforcement are aware of this company. If you feel you’ve been the victim of fraud, you can report it to [LINK-BEGIN]Action Fraud[LINK-END].[LINE-BREAK]We take a neutral stance but provide this information to help you make informed decisions about engaging with this company.","business-profile-page/consumer-alert/info/regulatory-action-fraud/description":"This company has received regulatory attention for fraud.","business-profile-page/consumer-alert/info/regulatory-action-fraud/type":"Fraud","business-profile-page/consumer-alert/warning/bad-fit/header":"Trustpilot doesn’t support or advocate the type of business carried out by this company.","business-profile-page/consumer-alert/warning/bad-fit/body":"We recommend exercising caution if you choose to engage with this company.","business-profile-page/consumer-alert/warning/in-store-collection/header":"We’ve found out that this company is asking for reviews in-store without our permission.","business-profile-page/consumer-alert/warning/in-store-collection/body":"Asking for reviews in a way that Trustpilot doesn’t support means there are no safeguards in place. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.[LINE-BREAK]Learn more about how companies can get permission to collect [LINK-BEGIN]reviews on their premises[LINK-END].","business-profile-page/consumer-alert/warning/in-store-collection/body-v2":"This company is asking for reviews in-person on company premises, without our permission.[LINE-BREAK]This isn’t allowed on Trustpilot, as there are no safeguards in place. This can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/in-store-collection/type":"In-store collection","business-profile-page/consumer-alert/warning/in-store-collection/description":"This company is asking for reviews in-store without permission.","business-profile-page/consumer-alert/warning/regulatory-warning-and-bad-fit/header":"Trustpilot doesn’t support or advocate the type of business carried out by this company.","business-profile-page/consumer-alert/warning/regulatory-warning-and-bad-fit/body":"We recommend exercising caution if you choose to engage with this company. In addition, we’re aware that this business is subject to regulatory attention.","business-profile-page/consumer-alert/warning/cherrypicking/header":"We've found out that this company has been picking and choosing which customers it invites to write a review.","business-profile-page/consumer-alert/warning/cherrypicking/body":"This could mean only asking people who they know have had a good experience. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/cherrypicking/body-v2":"This company has been picking and choosing which customers they invite to review them. For example, only asking people who they know have had a good experience.[LINE-BREAK]This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/cherrypicking/type":"Selective inviting","business-profile-page/consumer-alert/warning/cherrypicking/description":"This company has been picking and choosing who they invite to write a review.","business-profile-page/consumer-alert/warning/fabricated-reviews/header":"We’ve detected a number of fake reviews for this company and we’ve removed them.","business-profile-page/consumer-alert/warning/fabricated-reviews/body":"If additional suspicious reviews are discovered on this profile, we’ll remove those too. If you believe a review is fake, you can flag it.[LINE-BREAK]We take the integrity of our platform very seriously, and wanted to let you know this company hasn’t been playing by the rules. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/fabricated-reviews/body-v2":"We’ve detected and removed a number of fake reviews for this company.[LINE-BREAK]If we find additional fake reviews on this profile, we’ll [LINK-BEGIN]remove those too[LINK-END]. If you believe a review is fake, you can flag it.","business-profile-page/consumer-alert/warning/fabricated-reviews/type":"Fake reviews","business-profile-page/consumer-alert/warning/fabricated-reviews/description":"We’ve removed a number of fake reviews for this company.","business-profile-page/consumer-alert/warning/incentives-for-reviews/header":"We've found out that this company has been offering incentives for reviews.","business-profile-page/consumer-alert/warning/incentives-for-reviews/body":"Offering an incentive of any kind is not allowed on Trustpilot. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/incentives-for-reviews/body-v2":"This company has been offering incentives in exchange for reviews. This can include discounts, gifts, and more.[LINE-BREAK]This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/incentives-for-reviews/type":"Incentives","business-profile-page/consumer-alert/warning/incentives-for-reviews/description":"This company has been offering incentives for reviews.","business-profile-page/consumer-alert/warning/misuse-of-reporting/header":"This company has been flagging reviews in a biased way.","business-profile-page/consumer-alert/warning/misuse-of-reporting/body":"Misusing the flagging function may result in reviews being unfairly removed. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.[LINE-BREAK]Learn more about this company’s [LINK-BEGIN]flagging activity[LINK-END].","business-profile-page/consumer-alert/warning/misuse-of-reporting/body-v2":"This company has been flagging reviews on their profile in a biased way. This could include reporting only negative reviews to us.[LINE-BREAK]This isn’t allowed on Trustpilot, as reviews could be unfairly removed. This could also lead bias and compromise the reliability of reviews.[LINE-BREAK][LINK-BEGIN]See all[LINK-END] of this company’s flagging activity.","business-profile-page/consumer-alert/warning/misuse-of-reporting/type":"Biased flagging","business-profile-page/consumer-alert/warning/misuse-of-reporting/description":"This company has been flagging reviews in a biased way.","business-profile-page/consumer-alert/warning/biased-invitation/header":"We’ve found out that this company has been sending review invitations with language that encourages positive reviews.","business-profile-page/consumer-alert/warning/biased-invitation/body":"Using language like this goes against our rules of fair and neutral invitations. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/biased-invitation/body-v2":"This company has been inviting people to review them using language that encourages positive reviews.[LINE-BREAK]This isn’t allowed on Trustpilot, as invitations should use neutral and unbiased language for a variety of feedback. This can also lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/biased-invitation/type":"Biased invitations","business-profile-page/consumer-alert/warning/biased-invitation/description":"This company has been sending invitations that encourage positive reviews.","business-profile-page/consumer-alert/warning/threats/header":"We've found out that this company has been pressuring people to change or remove their negative reviews from Trustpilot.","business-profile-page/consumer-alert/warning/threats/body":"By doing this, this company is deliberately limiting the information that’s available on their profile page. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We want consumers to make decisions based on genuine experiences—both positive and negative. We also want to protect reviewers from being pressured by companies.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/threats/body-v2":"This company has been pressuring reviewers to change or delete their negative reviews.[LINE-BREAK]By doing this, they’re deliberately limiting the information on their profile. This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.[LINE-BREAK]Reviewers can freely share their experience with a company — both positive or negative.","business-profile-page/consumer-alert/warning/threats/type":"Threats","business-profile-page/consumer-alert/warning/threats/description":"This company has been pressuring people to change or remove their negative reviews.","business-profile-page/consumer-alert/warning/misuse-of-reply/header":"We’ve found out that this company has been misusing the public reply function.","business-profile-page/consumer-alert/warning/misuse-of-reply/body":"We ask companies to [LINK-BEGIN]reply to reviewers[LINK-END] politely and not to share their personal data. We'll continue to monitor this profile.[LINE-BREAK]We take the integrity of our platform very seriously, and wanted to let you know this company hasn’t been playing by the rules. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/misuse-of-reply/body-v2":"This company has been replying to reviews in a way we don’t allow.[LINE-BREAK]Replies are public, so we encourage companies to reply to reviewers politely and not to share any personal data.","business-profile-page/consumer-alert/warning/misuse-of-reply/type":"Reply misuse","business-profile-page/consumer-alert/warning/misuse-of-reply/description":"This company has been replying to reviews in a way we don’t allow.","business-profile-page/consumer-alert/warning/conflict-of-interest/header":"We’ve found out that this company has tried to manipulate their competitor’s Trustpilot profile page and/or reviews.","business-profile-page/consumer-alert/warning/conflict-of-interest/body":"This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/conflict-of-interest/body-v2":"This company has tried to manipulate their competitor’s Trustpilot profile and/or reviews.[LINE-BREAK]This isn’t allowed on Trustpilot, and can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/conflict-of-interest/type":"Conflict of interest","business-profile-page/consumer-alert/warning/conflict-of-interest/description":"This company has tried to manipulate a competitor’s Trustpilot profile.","business-profile-page/consumer-alert/warning/purchased-reviews/header":"We’ve removed a number of fake reviews for this company.","business-profile-page/consumer-alert/warning/purchased-reviews/body":"We believe these reviews relate to review seller networks that buy and sell fake reviews. These can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/purchased-reviews/body-v2":"We’ve detected and removed a number of fake reviews for this company that may have been purchased from review seller networks.[LINE-BREAK]These aren’t allowed on Trustpilot, as they can lead to bias and compromise the reliability of reviews.","business-profile-page/consumer-alert/warning/purchased-reviews/type":"Purchased reviews","business-profile-page/consumer-alert/warning/purchased-reviews/description":"We’ve removed a number of fake reviews for this company that may have been bought.","business-profile-page/consumer-alert/warning/scammer-business/header":"We have reason to believe this company is engaging in scam or deceptive practices.","business-profile-page/consumer-alert/warning/scammer-business/header-v3":"We’ve detected suspicious features about this company.","business-profile-page/consumer-alert/warning/scammer-business/body":"A scam business uses deception to obtain money, goods, services, or information from consumers.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/scammer-business/body-v2":"We’ve detected suspicious features about this company.[LINE-BREAK]This company operates in a higher risk industry for consumers. We’ve also detected other companies with very similar websites to this one, which could be a sign of suspicious behaviour. We recommend exercising caution when engaging with this business.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/scammer-business/type":"Breach of guidelines","business-profile-page/consumer-alert/warning/scammer-business/description":"We’ve detected suspicious features about this company.","business-profile-page/consumer-alert/warning/scammer-business/body-v3":"This company operates in a higher risk industry for consumers. We’ve also detected other companies with very similar websites to this one, which could be a sign of suspicious behaviour. We recommend exercising caution when engaging with this business.[LINE-BREAK]This profile is now closed for new reviews. Existing reviews are kept online to provide information and help you make an informed decision about interacting with this company.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/header":"We’ve found out that this company has been displaying Trustpilot content incorrectly.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/header-v2":"We’ve found out that this company is breaching our terms of use with the way they’re displaying Trustpilot content.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/body":"This company is breaching our [LINK-BEGIN]Terms of Use[LINK-END] by displaying Trustpilot content in a way that could be misleading.[LINE-BREAK]This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/body-v2":"This includes displaying the Trustpilot brand in a misleading way: like our name or logo, TrustScore, star rating, widgets, reviews, and other brand content.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/type":"Misleading content","business-profile-page/consumer-alert/warning/incorrect-display-of-tp-content/description":"This company is displaying Trustpilot content in a misleading way.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/header":"We've found out that this company has been threatening or pressuring people to change or remove negative reviews.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/body":"By doing this, this company is deliberately limiting the information that’s available on their profile page. This can lead to bias and compromise the reliability of reviews. We’re strongly against this.[LINE-BREAK]We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/body-v2":"This company has been threatening reviewers with legal action to change or delete their negative reviews.[LINE-BREAK]By doing this, they’re deliberately limiting the information on their profile. This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews.[LINE-BREAK]Reviewers can freely share their experience with a company — both positive or negative.","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/type":"Threats","business-profile-page/consumer-alert/warning/legal-threats-toward-reviewer/description":"This company has been threatening people with legal action to change or remove their negative reviews.","business-profile-page/alerts/info/title":"Alert","business-profile-page/alerts/warning/title":"Warning","business-profile-page/alerts/modal/text":"This profile has [X] alerts for:","business-profile-page/warnings/modal/text":"This profile has [X] warnings for:","business-profile-page/alerts/modal/title":"You should know","business-profile-page/warnings/modal/title":"Breach of guidelines","business-profile-page/alerts/warning/title-v2":"Warning—we’ve detected misuse on this page","business-profile-page/alerts/default":"Warning: this company has violated \u003ca href=\"[LINK]\" target=\"_blank\"\u003eTrustpilot’s Guidelines\u003c/a\u003e. Please take this into consideration when reading reviews on this page.","business-profile-page/errors/badfit/header":"This profile can’t be accessed","business-profile-page/errors/badfit/body":"This profile is considered a bad fit for Trustpilot, so you can no longer review it. Any past reviews of this company are no longer visible on Trustpilot. [LINK-BEGIN]Read more[LINK-END]","business-profile-page/errors/badfit/link":"Go to Home","business-profile-page/expandable-banner/read-less":"Read less","business-profile-page/expandable-banner/read-more":"Read more","business-profile-page/specialconditions/closed/temporarily":"Thanks for visiting Trustpilot. Unfortunately, we've had to temporarily close this page for new reviews. Feel free to [LINK-BEGIN]contact us[LINK-END] if you have any questions.","business-profile-page/specialconditions/closed/permanently":"Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to [LINK-BEGIN]contact us[LINK-END] if you have any questions.","business-profile-page/specialconditions/closed/active-consumer-warning-or-alert":"This profile is closed for new reviews.","business-profile-page/specialconditions/violatingguidelines/default":"Warning: this company has violated \u003ca href=\"[LINK]\" target=\"_blank\"\u003eTrustpilot’s Guidelines\u003c/a\u003e. Please take this into consideration when reading reviews on this page.","business-profile-page/specialconditions/breachingguidelines/default":"This company’s TrustScore is currently unavailable due to a breach of [LINK-BEGIN]Trustpilot’s Guidelines[LINK-END].","business-profile-page/specialconditions/breachingguidelines/default-v2":"This company’s rating is unavailable due to a breach of our [LINK-BEGIN]guidelines[LINK-END].","business-profile-page/share/open-graph/title-with-reviews":"[Company] is rated \"[Adjective]\" with [X] / 5 on Trustpilot","business-profile-page/share/open-graph/title-without-reviews":"Be the first to write a review about [COMPANY].","business-profile-page/share/open-graph/description-with-reviews/one":"Do you agree with [Company]'s TrustScore? Voice your opinion today and hear what [X] customer has already said.","business-profile-page/share/open-graph/description-with-reviews":"Do you agree with [Company]'s TrustScore? Voice your opinion today and hear what [X] customers have already said.","business-profile-page/share/open-graph/description-without-reviews":"Your insights can help this company and all of your fellow shoppers.","business-profile-page/jsonld/dataset/description":"Bar chart review and ratings distribution for [COMPANY], provided by Trustpilot.","business-profile-page/jsonld/dataset/star1":"1 star","business-profile-page/jsonld/dataset/star2":"2 stars","business-profile-page/jsonld/dataset/star3":"3 stars","business-profile-page/jsonld/dataset/star4":"4 stars","business-profile-page/jsonld/dataset/star5":"5 stars","business-profile-page/jsonld/dataset/total":"Total","business-profile-page/hero/search/placeholder2":"Search for another company…","business-profile-page/app-modal/title":"Read reviews on the go","business-profile-page/app-modal/description":"Keep Trustpilot in your pocket and shop with confidence on the app.","business-profile-page/app-modal/badge/alt":"Download the Trustpilot iOS app","business-profile-page/app-modal/illustration/alt":"Trustpilot iOS app illustration","business-profile-page/relevant-reviews/title":"What reviewers are saying","business-profile-page/relevant-reviews/title-v2":"See what reviewers are saying","business-profile-page/relevant-reviews/button":"See all [COUNT] reviews","business-profile-page/relevant-reviews/tooltip/title":"What reviewers are saying","business-profile-page/relevant-reviews/tooltip/body":"These reviews are more detailed, recent, easier to read, and [LINK-BEGIN]reflect the TrustScore[LINK-END].","business-profile-page/contact-info/header":"Contact info","business-profile-page/transparency/merged-profile/header":"Merged reviews and profile","business-locations-page/title":"All locations of [COMPANY-NAME]","business-locations-page/header/breadcrumb":"[COMPANY-NAME]'s main profile page","business-locations-page/locations-list/header":"All locations of [COMPANY-NAME]","business-locations-page/empty":"[COMPANY-NAME] doesn't have any locations","business-location-profile-page/header/breadcrumb":"[COMPANY-NAME]'s main profile page","business-unit-transparency-page/header3":"Company activity","business-unit-transparency-page/intro":"This page gives you a detailed overview of how [COMPANY] has used Trustpilot over the past 12 months.\n\n Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.","business-unit-transparency-page/navigation/basics":"Basics ","business-unit-transparency-page/navigation/review-sources":"Review sources","business-unit-transparency-page/navigation/merges":"Merges","business-unit-transparency-page/navigation/star-rating":"Star rating","business-unit-transparency-page/navigation/replies":"Replies","business-unit-transparency-page/navigation/flagging":"Flagging","business-unit-transparency-page/profile-info/claimed-v2":"Claimed their Trustpilot profile: [DATE].","business-unit-transparency-page/profile-info/always-unclaimed":"This Trustpilot profile has never been claimed.","business-unit-transparency-page/profile-info/previously-unclaimed":"This Trustpilot profile is no longer claimed.","business-unit-transparency-page/profile-info/pays":"Pays to access extra Trustpilot features.","business-unit-transparency-page/profile-info/paid-trial":"Access to extra Trustpilot features","business-unit-transparency-page/profile-info/asking-for-reviews":"Asks their customers for reviews — whether positive or negative.","business-unit-transparency-page/profile-info/not-recently-asking-for-reviews":"Trustpilot has no recent records of [COMPANY] asking their customers to review them.","business-unit-transparency-page/profile-info/not-asking-for-reviews":"Trustpilot has no records of [COMPANY] asking their customers to review them.","business-unit-transparency-page/profile-info/claimed-tooltip":"Claiming a profile allows the company to do things like reply to reviews, invite customers to write reviews, [LINK-BEGIN]and more.[LINK-END]","business-unit-transparency-page/profile-info/always-unclaimed-tooltip":"This company hasn't claimed their profile yet and might not know it exists. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/previously-unclaimed-tooltip":"This company previously claimed their profile, but has since unclaimed it.","business-unit-transparency-page/profile-info/pays-tooltip":"Our paid plans offer more review invitations, marketing materials, business support, [LINK-BEGIN]and more.[LINK-END]","business-unit-transparency-page/profile-info/paid-trial-tooltip":"Companies that are on a Trustpilot plan trial have access to more review invitations, business support, and [LINK-BEGIN]other features.[LINK-END]","business-unit-transparency-page/profile-info/asking-for-reviews-tooltip":"Companies who regularly ask their customers to review them tend to have a more representative star rating. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/not-asking-for-reviews-tooltip":"In some cases, not asking for reviews may result in a lower star rating. Any company can claim their profile and ask their customers to review them for free. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/profile-info/verified":"Verified additional company details","business-unit-transparency-page/profile-info/not-verified":"Hasn’t verified additional company details yet","business-unit-transparency-page/profile-info/verification-tooltip":"Trustpilot displays additional information a company has verified (e.g proof of identity, domain name) to promote transparency and help consumers make better informed purchasing decisions. [LINK-BEGIN]Learn more.[LINK-END]","business-unit-transparency-page/profile-info/proof-of-identity-title":"Proof of identity","business-unit-transparency-page/profile-info/proof-of-identity-description":"Proof of identity of a user associated with this account","business-unit-transparency-page/profile-info/domain-name-title":"Registered domain name ownership","business-unit-transparency-page/profile-info/domain-name-description":"Domain name confirmed in a third-party database","business-unit-transparency-page/profile-info/google-my-business-title":"Contact details","business-unit-transparency-page/profile-info/google-my-business-description":"Google My Business account verified and synced","business-unit-transparency-page/profile-info/bank-account-title":"Bank account","business-unit-transparency-page/profile-info/bank-account-description":"Bank account registered during subscription process","business-unit-transparency-page/profile-info/automatic-invitations-title":"Automatic invitations","business-unit-transparency-page/profile-info/automatic-invitations-description":"Claimed companies are invited to write a review about their experience using Trustpilot via automatic review invitations.","business-unit-transparency-page/profile-info/invitation-links-title":"Invitation links","business-unit-transparency-page/profile-info/invitation-links-description":"After consumers have an experience using Trustpilot, they’re invited to write a review via email or links on our site.","business-unit-transparency-page/profile-info/unsupported-methods":"May use unsupported invitation methods","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-text-1":"We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-text-2":"Trustpilot provides companies with free and [LINK-BEGIN]supported methods[LINK-END] to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-1":"We’ve detected that this company may be asking for reviews using methods that Trustpilot doesn’t support.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-2":"This can lead to bias and compromise the trustworthiness of reviews. We’re strongly against this.","business-unit-transparency-page/profile-info/unsupported-methods/tooltip/paragraph-3":"[LINK-BEGIN]Find out[LINK-END] which methods we do support.","business-unit-transparency-page/review-sources/header":"Review sources","business-unit-transparency-page/review-sources/sub-header":"Where reviews have come from for the past 12 months","business-unit-transparency-page/review-sources/total":"Total reviews from the past 12 months","business-unit-transparency-page/star-distribution/header-v2":"Star distribution by review source","business-unit-transparency-page/star-distribution/sub-header-v2":"How star ratings differ by review source from the past 12 months","business-unit-transparency-page/star-distribution/filter-by":"Filter by","business-unit-transparency-page/over-time/header":"Reviews over time","business-unit-transparency-page/by-source-chart/sub-header":"How [COMPANY] got its reviews in the past 12 months","business-unit-transparency-page/by-source-chart/filter-by":"Filter by","business-unit-transparency-page/over-time-chart/header":"New reviews by star rating","business-unit-transparency-page/over-time-chart/sub-header":"How many new reviews (distributed by star rating) [COMPANY] got each month in the past 12 months","business-unit-transparency-page/over-time-chart/filter-by":"Filter by","business-unit-transparency-page/over-time-chart/trustpilot-invitation-description":"In December 2022, we began inviting more people to review their experience with Trustpilot. This allows us to hear from people who ordinarily may not share feedback, and to improve our site for everyone who uses it. This led to an increase in reviews on our own profile page, which are labeled [BOLD-BEGIN]Invited[BOLD-END].","business-unit-transparency-page/reply-stats/header":"Reply behavior","business-unit-transparency-page/reply-stats/sub-header":"How [COMPANY] replied to negative reviews in the past 12 months","business-unit-transparency-page/reply-stats/no-negative-reviews":"This company hasn't received any negative reviews yet, so there’s no data to show.","business-unit-transparency-page/reply-stats/no-negative-reviews-v2":"[COMPANY] hasn’t received any negative reviews to reply to within the past 12 months.","business-unit-transparency-page/reply-stats/reply-time/24-hours-v2":"Typically replies to negative reviews in [BOLD-BEGIN]24 hours or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/2-days-v2":"Typically replies to negative reviews in [BOLD-BEGIN]2 days or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/1-week-v2":"Typically replies to negative reviews in [BOLD-BEGIN]1 week or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/2-weeks-v2":"Typically replies to negative reviews in [BOLD-BEGIN]2 weeks or less[BOLD-END].","business-unit-transparency-page/reply-stats/reply-time/1-month-v2":"Typically replies to negative reviews in [BOLD-BEGIN]1 month or less[BOLD-END].","business-unit-transparency-page/reply-stats/last-reply":"Last replied to a negative review: [DATE].","business-unit-transparency-page/reply-stats/negative-reply-time/no-replies":"Hasn't replied to negative reviews for the past 12 months.","business-unit-transparency-page/reply-stats/negative-reply-time/no-replies-in-12-months":"Hasn't replied to negative reviews for the past 12 months.","business-unit-transparency-page/reply-stats/reply-time/tooltip":"We take all days of the week into account (including weekends) and consider 1- and 2-star reviews to be negative. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/reply-stats/reply-volume/many-v2":"Has replied to [PERCENTAGE]% of their negative reviews.","business-unit-transparency-page/reply-stats/reply-volume/few":"Has replied to [REPLY-COUNT] out of [TOTAL] negative reviews.","business-unit-transparency-page/reply-stats/reply-volume-tooltip":"We consider 1- and 2-star reviews to be negative. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/flagging/header-v2":"[COMPANY]’s flagging activity","business-unit-transparency-page/flagging/sub-header2-v2":"How frequently [COMPANY] flagged their reviews in the past 12 months","business-unit-transparency-page/flagging/flagging-rate/count-v2":"[COMPANY] flagged [FLAG-REVIEW-COUNT] of their reviews a total of [FLAG-TIMES-COUNT] times.","business-unit-transparency-page/flagging/flagging-rate/count-tooltip":"It’s possible to flag a review more than once.","business-unit-transparency-page/flagging/flagging-rate/none-v2":"[COMPANY] hasn’t flagged any reviews in the past 12 months.","business-unit-transparency-page/flagging/invalid-flagging-rate-v2":"[PERCENTAGE]% of those cases turned out to be invalid.","business-unit-transparency-page/flagging/invalid-flagging-rate/less-than-one":"[BOLD-BEGIN]Less than 1%[BOLD-END] of the flagged reviews were flagged for invalid reasons.","business-unit-transparency-page/flagging/breakdown/header-v2":"Distribution of flagged reviews by star rating","business-unit-transparency-page/flagging/breakdown/header-tooltip":"Reviews flagged within the past 12 months may have been written more than 12 months ago. A review may have been flagged more than once.","business-unit-transparency-page/flagging/what-happened/header-v2":"What happened to the [FLAG-COUNT] flagged reviews from the past 12 months?","business-unit-transparency-page/flagging/what-happened/header-tooltip":"Reviews flagged within the past 12 months may have been written more than 12 months ago.","business-unit-transparency-page/flagging/trustpilot-disclaimer":"Some reviews on our profile page may mistakenly be written about other companies. To ensure our profile reflects only genuine experiences with Trustpilot, we flag reviews that aren’t about us—whether they’re positive or negative. Reviewers can then move their review to the correct company’s profile or edit it to reflect their experience with Trustpilot. If they do neither, their review will be removed.","business-unit-transparency-page/updated":"Updated [TIME-AGO]","business-unit-transparency-page/title":"[COMPANY-NAME] Activities | See how [COMPANY-NAME] uses Trustpilot","business-unit-transparency-page/main-header":"[COMPANY-NAME]’s activity overview","business-unit-transparency-page/profile-info/claimed-nodate":"Claimed their Trustpilot profile.","business-unit-transparency-page/review-types/organic":"Organic","business-unit-transparency-page/review-types/organic-tooltip2":"Trustpilot is an open review platform, so customers can take their own initiative to write reviews, without being asked by companies. Those are called [LINK-BEGIN]organic reviews[LINK-END].","business-unit-transparency-page/review-types/organic-tooltip-text":"Trustpilot is an open review platform, so people with a genuine experience can write [LINK-BEGIN]organic reviews[LINK-END] without being asked to by a company. These are written without using our supported invitation methods. ","business-unit-transparency-page/review-types/auto-invite-tooltip2":"With Trustpilot's automated invitation services, reviewers are automatically invited to write a review following their experience with a company. This type of review is automatically labeled [LINK-BEGIN]verified[LINK-END].","business-unit-transparency-page/review-types/manual-invite-tooltip3":"With Trustpilot's manual invitation services, reviewers are manually invited by a company to write a review (with a direct link to Trustpilot’s review form). This type of review is automatically labeled [LINK-BEGIN]invited[LINK-END].","business-unit-transparency-page/review-types/domain-link":"Redirected","business-unit-transparency-page/review-types/domain-link-tooltip":"The reviewer left a review by clicking on a link on the company’s website which led to their public profile on Trustpilot. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/review-types/asterisk":"[MERGED-REVIEWS-COUNT] of these reviews come from a profile merge","business-unit-transparency-page/review-types/verified":"Verified","business-unit-transparency-page/review-types/invited":"Invited","business-unit-transparency-page/review-trends":"Discover more review trends","business-unit-transparency-page/star-distribution/filters/all-sources":"All review sources","business-unit-transparency-page/star-distribution/filters/organic":"Organic","business-unit-transparency-page/chart/filters/all-ratings":"All star ratings","business-unit-transparency-page/chart/filters/all-sources":"All review sources","business-unit-transparency-page/chart/filters/organic":"Organic","business-unit-transparency-page/chart/filters/1-star":"1-star ratings","business-unit-transparency-page/chart/filters/2-star":"2-star ratings","business-unit-transparency-page/chart/filters/3-star":"3-star ratings","business-unit-transparency-page/chart/filters/4-star":"4-star ratings","business-unit-transparency-page/chart/filters/5-star":"5-star ratings","business-unit-transparency-page/chart/legends/organic":"Organic","business-unit-transparency-page/filter-modal/header":"Select review sources","business-unit-transparency-page/filter-modal/header2":"Select star rating","business-unit-transparency-page/filter-modal/button":"Show results","business-unit-transparency-page/description/header":"What's a flagged review?","business-unit-transparency-page/description/item1":"[COMPANY-NAME] may flag a review if they think it's in breach of [LINK-BEGIN]Trustpilot's guidelines[LINK-END].","business-unit-transparency-page/description/item2-linked-v2":"[COMPANY-NAME] selects the [LINK-BEGIN]reason(s)[LINK-END] they're flagging the review, so we know what to investigate.","business-unit-transparency-page/description/item3-v2":"We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).","business-unit-transparency-page/description/item4-v2":"Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.","business-unit-transparency-page/description/item5-v2":"If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.","business-unit-transparency-page/diagram/flagged-online-v2":"Reviews still online on trustpilot.com","business-unit-transparency-page/diagram/flagged-offline-v2":"Reviews removed from trustpilot.com","business-unit-transparency-page/diagram/flagged-online-invalidreport2":"Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by [COMPANY-NAME]","business-unit-transparency-page/diagram/flagged-online-resolved":"Reviewer resolved the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/flagged-offline-noresponse":"Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/flagged-offline-response":"Reviewer didn't resolve the breach of Trustpilot's guidelines","business-unit-transparency-page/diagram/pending-investigation":"These statistics don't include the [PENDING-COUNT] reviews that Trustpilot is in the process of investigating.","business-unit-transparency-page/diagram/pending-investigation-1":"These statistics don't include the 1 review that Trustpilot is in the process of investigating.","business-unit-transparency-page/diagram/pending-investigation-v2":"Data doesn’t include the [PENDING-COUNT] flagged reviews that Trustpilot is currently investigating.","business-unit-transparency-page/diagram/pending-investigation-1-v2":"Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.","business-unit-transparency-page/no-data/heading-v2":"This business's profile is brand new, so we're still gathering data.","business-unit-transparency-page/no-data/subheading":"Come back later to see how this company uses our platform.","business-unit-transparency-page/alert/title":"Warning! This company has been misusing Trustpilot’s business services.","business-unit-transparency-page/alert/message":"Check out [LINK-BEGIN]this chart[LINK-END] for a detailed overview of the company’s recent flagging behavior.","business-unit-transparency-page/alert/title2":"Warning! This company has been flagging reviews in a biased way.","business-unit-transparency-page/alert/message2":"Check out the company’s recent flagging behavior below.","business-unit-transparency-page/merge-activity/heading":"Profile merges","business-unit-transparency-page/merge-activity/heading/tooltip":"Profiles can be merged for one of these reasons: identical domains, rebranding, or business merger or change in ownership. [LINK-BEGIN]Read more[LINK-END]","business-unit-transparency-page/merge-activity/subheading":"How many profile merges happened in the past 12 months","business-unit-transparency-page/merge-activity/reasons/identical-domains":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because they were about identical domains.","business-unit-transparency-page/merge-activity/reasons/identical-domains/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because it was about an identical domain.","business-unit-transparency-page/merge-activity/reasons/rebranding":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because of rebranding.","business-unit-transparency-page/merge-activity/reasons/rebranding/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because of rebranding.","business-unit-transparency-page/merge-activity/reasons/business-merger":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME] because of a business merger or a change in ownership.","business-unit-transparency-page/merge-activity/reasons/business-merger/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME] because of a business merger or a change in ownership.","business-unit-transparency-page/merge-activity/no-reason":"[BOLD-BEGIN][COUNT] profiles[BOLD-END] merged into [COMPANY-NAME].","business-unit-transparency-page/merge-activity/no-reason/singular":"[BOLD-BEGIN]One profile[BOLD-END] merged into [COMPANY-NAME].","business-unit-transparency-page/merge-activity/trustscore":"[COMPANY-NAME]'s TrustScore became [NEW-TRUSTSCORE] after this profile merge (previously [OLD-TRUSTSCORE]).","business-unit-transparency-page/merge-activity/profiles-list":"List of profiles","business-unit-transparency-page/merge-activity/profiles-list/singular2":"See details","business-unit-transparency-page/merge-activity/see-more":"See more merges ([COUNT])","business-unit-transparency-page/merge-activity/modal/title":"Profiles merged into [COMPANY-DOMAIN]","business-unit-transparency-page/merge-activity/modal/column/domain":"Domain name","business-unit-transparency-page/merge-activity/modal/column/trustscore":"TrustScore","business-unit-transparency-page/merge-activity/modal/column/review-count":"Review count","business-unit-transparency-page/transparency-report/title":"Trustpilot is committed to transparency.","business-unit-transparency-page/transparency-report/link":"Find out how","consumer-profile-page/title":"[USERNAME] – [RATINGS-COUNT] business reviews on Trustpilot","consumer-profile-page/title-v2":"[USERNAME] – Reviews","consumer-profile-page/user-reviews-total-stats/reviews/zero":"Reviews","consumer-profile-page/user-reviews-total-stats/reviews/one":"Review","consumer-profile-page/user-reviews-total-stats/reviews/many":"Reviews","consumer-profile-page/user-reviews-total-stats/reads/zero":"Reads","consumer-profile-page/user-reviews-total-stats/reads/one":"Read","consumer-profile-page/user-reviews-total-stats/reads/many":"Reads","consumer-profile-page/user-reviews-total-stats/usefuls/zero":"Useful","consumer-profile-page/user-reviews-total-stats/usefuls/one":"Useful","consumer-profile-page/user-reviews-total-stats/usefuls/many":"Useful","consumer-profile-page/user-reviews-total-stats/reviews-tooltip":"Review(s) written by you","consumer-profile-page/user-reviews-total-stats/reads-tooltip":"Number of people who have read your review(s) (since December 2016)","consumer-profile-page/user-reviews-total-stats/usefuls-tooltip":"Number of people who found your review(s) useful","consumer-profile-page/reviews-list/review-company-name":"Review of [COMPANY-NAME]","consumer-profile-page/reviews-list/review-product-name":"Review of [PRODUCT-NAME]","consumer-profile-page/reviews-list/draft-review-company-name":"Review draft of [COMPANY-NAME]","consumer-profile-page/review-tabs/service-tab":"Service Reviews","consumer-profile-page/review-tabs/product-tab":"Product Reviews","consumer-profile-page/facebook/connect":"Connect with Facebook to get one click access to Trustpilot. It's easier.","consumer-profile-page/date-of-experience/banner/title":"Your reviews now include a date of experience.","consumer-profile-page/date-of-experience/banner/body":"In addition to your submission date, your past reviews now also include a date of experience. This lets people know when your experience took place.[LINE-BREAK]We’ve currently set the date you submitted your review as the default, but you can always edit it to better reflect your actual date of experience.","consumer-profile-page/date-of-experience/banner/body-v2":"In addition to your submission date, your past reviews now also include a date of experience. This lets people know when your experience took place.[LINE-BREAK]We’ve currently set the date you submitted your review as the default date of experience. If this default date doesn’t match your experience, you can always update it by editing your review.","shared/sentences/facebook-login":"Log in with Facebook","shared/sentences/product-reviews/zero":"0 product reviews","shared/sentences/product-reviews/one":"1 product review","shared/sentences/product-reviews/many":"[COUNT] product reviews","shared/sentences/reviews/zero":"0 reviews","shared/sentences/reviews/one":"1 review","shared/sentences/reviews/many":"[COUNT] reviews","shared/sentences/reviews-ratio/one":"[SUB-COUNT] of 1 review","shared/sentences/reviews-ratio/many":"[SUB-COUNT] of [COUNT] reviews","shared/sentences/see-more":"See more","shared/rating/star-1":"Bad","shared/rating/star-2":"Poor","shared/rating/star-3":"Average","shared/rating/star-4":"Great","shared/rating/star-5":"Excellent","shared/rating/v2/star-1":"1-star","shared/rating/v2/star-2":"2-star","shared/rating/v2/star-3":"3-star","shared/rating/v2/star-4":"4-star","shared/rating/v2/star-5":"5-star","shared/scrollable-carousel/buttons/prev":"Previous","shared/scrollable-carousel/buttons/next":"Next","shared/words/categories":"Categories","shared/words/advertisement":"Advertisement","shared/words/language":"Language","shared/words/reviews":"Reviews","shared/words/default":"default","shared/draft-reviews/delete":"Delete","shared/draft-reviews/finish":"Finish review","shared/draft-reviews/confirm-delete":"Are you sure you want to delete this draft?","shared/draft-reviews/text-placeholder":"Write the rest of your review…","notifyingflow/flag-button-label":"Flag this review","notifyingflow/back-button-label":"Back","notifyingflow/next-button-label":"Next","notifyingflow/already-flagged":"You've already flagged this","notifyingflow/start/header":"Do you think there’s a problem with this review?","notifyingflow/start/paragraph1":"You can use this flagging process if you’re a consumer. [LINK-BEGIN]Read more[LINK-END].","notifyingflow/start/paragraph2":"If you’re from [COMPANY] and want to flag this review, please use your [LINK-BEGIN]business account[LINK-END].","notifyingflow/start/checkbox-label":"I’m not from [COMPANY]","notifyingflow/violation-selector/header":"Want to flag this review?","notifyingflow/violation-selector/subheader":"Please choose a reason","notifyingflow/violation-selector/harmful-or-illegal":"Harmful or illegal","notifyingflow/violation-selector/sensitive-information":"Personal information","notifyingflow/violation-selector/advertising-or-promotional":"Advertising or promotional","notifyingflow/violation-selector/fabricated-review":"Not based on a genuine experience","notifyingflow/violation-selector/fabricated-review-already-reported":"You’ve already flagged a review on [COMPANY] for this reason. We’re looking into it.","notifyingflow/violation-selector/already-assessed":"We’ve already assessed that this review isn’t in breach of our [LINK-BEGIN]guidelines[LINK-END] for this reason.","notifyingflow/harmful-or-illegal/header":"Want to flag this review?","notifyingflow/harmful-or-illegal/subheader":"It is harmful or illegal because it contains:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination":"Hate speech or discrimination","notifyingflow/harmful-or-illegal/terrorism":"Terrorism","notifyingflow/harmful-or-illegal/threats-or-violence":"Threats or violence","notifyingflow/harmful-or-illegal/obscene-content":"Obscenity","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list1item1-2":"Attacks or uses derogatory or discriminatory language with reference to a person or a group on the basis of who they are, i.e., their religion, ethnicity, nationality, race, color, descent, gender, or other identity factors","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/hate-speech-or-discrimination/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/terrorism/disclaimer/header":"Want to flag this review for terrorism?","notifyingflow/harmful-or-illegal/terrorism/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item1":"Spreads harmful propaganda","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item2":"Intends to radicalize people","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item3":"Mobilizes support for terrorist activities","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list1item4":"Relates to violent extremism","notifyingflow/harmful-or-illegal/terrorism/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/terrorism/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/header":"Want to flag this review for threats or violence?","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/paragraph1-2":"We can remove content that has, for example:","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item1-2":"Calls to target people or businesses with abuse or harassment online","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item2-2":"Serious threats or threats of violence","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list1item3-2":"Behavior that urges offline action such as physical harassment or destruction of property","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/threats-or-violence/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/header":"Want to flag this review for obscenity?","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/paragraph1-2":"We can remove content that has, for example:","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list1item1-2":"Graphic depictions of acts that are violent, sexual, or gory","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item1":"You dislike or disagree with it","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item2":"It criticizes someone","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item3":"It includes swear words","notifyingflow/harmful-or-illegal/obscene-content/disclaimer/list2item4":"It might be rude or offensive to some people","notifyingflow/fabricated-review/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/fabricated-review/subheader":"Help us understand why:","notifyingflow/fabricated-review/written-by-employee-or-competitor":"The review was written by an employee or a competitor","notifyingflow/fabricated-review/paid-reviewer":"The reviewer was paid to write this review","notifyingflow/fabricated-review/copy-paste":"It’s a copy/paste of another review","notifyingflow/fabricated-review/suspicious-pattern":"The pattern of reviews for this company is suspicious","notifyingflow/fabricated-review/other":"Other","notifyingflow/fabricated-review/disclaimer/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/fabricated-review/disclaimer/paragraph1":"We can remove a review if, for example:","notifyingflow/fabricated-review/disclaimer/list1item1":"It’s clear that the reviewer hasn’t had any interaction with the business","notifyingflow/fabricated-review/disclaimer/paragraph2":"We don’t remove a review just because:","notifyingflow/fabricated-review/disclaimer/list2item1":"You had a different experience with the company","notifyingflow/fabricated-review/disclaimer/list2item2":"The review isn’t as detailed, informative or well written as you’d like","notifyingflow/fabricated-review/disclaimer/list2item3":"The company has a sudden influx of new reviews (this can be because they started asking for reviews)","notifyingflow/fabricated-review-only-once/header-v2":"There’s no need to flag more reviews for this business.","notifyingflow/fabricated-review-only-once/paragraph-v2":"We’ll now take a closer look at this business's profile to see if there are unusual patterns or suspicious behavior.","notifyingflow/sensitive-information/disclaimer/header-2":"Want to flag this review for having your personal information?","notifyingflow/sensitive-information/disclaimer/paragraph1":"We can ask reviewers to remove, for example:","notifyingflow/sensitive-information/disclaimer/list1item1-2":"Your name, phone number, address or email address","notifyingflow/sensitive-information/disclaimer/list1item2-2":"Information that can be used to identify you","notifyingflow/sensitive-information/disclaimer/list1item3":"Text that breaches privacy laws","notifyingflow/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/advertising-or-promotional/subheader":"Help us understand why:","notifyingflow/advertising-or-promotional/promotional-or-discount-code":"It includes a promotional or discount code","notifyingflow/advertising-or-promotional/other-business-or-unrelated-product":"Its purpose is not to help consumers, but to promote another business or an unrelated product","notifyingflow/advertising-or-promotional/scam":"It promotes another service that’s probably a scam e.g. cryptocurrency investment, hacker services, etc. ","notifyingflow/advertising-or-promotional/other":"Other","notifyingflow/advertising-or-promotional/disclaimer/header":"Want to flag this review as advertising or promotional?","notifyingflow/advertising-or-promotional/disclaimer/paragraph1":"We can remove content that, for example:","notifyingflow/advertising-or-promotional/disclaimer/list1item1":"Includes a promotional code","notifyingflow/advertising-or-promotional/disclaimer/list1item2":"Advertises calls to action","notifyingflow/advertising-or-promotional/disclaimer/list1item3":"Advertises for a business other than the one reviewed","notifyingflow/advertising-or-promotional/disclaimer/paragraph2":"We don’t remove content just because:","notifyingflow/advertising-or-promotional/disclaimer/list2item1":"It mentions another business or product for a relevant, non-promotional reason","notifyingflow/advertising-or-promotional/disclaimer/list2item2":"You disagree with the star rating or content","notifyingflow/advertising-or-promotional/disclaimer/list2item3":"It’s short or not very detailed","notifyingflow/highlight/hate-speech-or-discrimination/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/highlight/terrorism/header":"Want to flag this review for terrorism?","notifyingflow/highlight/threats-or-violence/header":"Want to flag this review for threats or violence?","notifyingflow/highlight/obscene-content/header":"Want to flag this review for obscenity?","notifyingflow/highlight/sensitive-information/header-2":"Want to flag this review for having your personal information?","notifyingflow/highlight/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/highlight/obscene-content/paragraph":"Select the \u003cb\u003eobscene\u003c/b\u003e content","notifyingflow/highlight/hate-speech-or-discrimination/paragraph":"Select the \u003cb\u003ehate speech or discrimination\u003c/b\u003e","notifyingflow/highlight/terrorism/paragraph":"Select the \u003cb\u003eterrorism\u003c/b\u003e content","notifyingflow/highlight/threats-or-violence/paragraph":"Select the \u003cb\u003ethreats or violence\u003c/b\u003e","notifyingflow/highlight/sensitive-information/paragraph":"Select the \u003cb\u003epersonal information\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/promotional-or-discount-code/paragraph":"Select the \u003cb\u003epromotional or discount code\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/other-business-or-unrelated-product/paragraph":"Select the words that \u003cb\u003epromote another business or an unrelated product\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/scam/paragraph":"Select the words that \u003cb\u003epromote another service that’s probably a scam\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/other/paragraph":"Select the \u003cb\u003eadvertising or promotional\u003c/b\u003e content","notifyingflow/highlight/obscene-content/paragraph/touch":"Tap to highlight the \u003cb\u003eobscene\u003c/b\u003e content","notifyingflow/highlight/hate-speech-or-discrimination/paragraph/touch":"Tap to highlight the \u003cb\u003ehate speech or discrimination\u003c/b\u003e","notifyingflow/highlight/terrorism/paragraph/touch":"Tap to highlight the \u003cb\u003eterrorism\u003c/b\u003e content","notifyingflow/highlight/threats-or-violence/paragraph/touch":"Tap to highlight the \u003cb\u003ethreats or violence\u003c/b\u003e","notifyingflow/highlight/sensitive-information/paragraph/touch":"Tap to highlight the \u003cb\u003epersonal information\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/promotional-or-discount-code/paragraph/touch":"Tap to highlight the \u003cb\u003epromotional or discount code\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/other-business-or-unrelated-product/paragraph/touch":"Tap to highlight the words that \u003cb\u003epromote another business or an unrelated product\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/scam/paragraph/touch":"Tap to highlight the words that \u003cb\u003epromote another service that’s probably a scam\u003c/b\u003e","notifyingflow/highlight/advertising-or-promotional/other/paragraph/touch":"Tap to highlight the \u003cb\u003eadvertising or promotional\u003c/b\u003e content","notifyingflow/sign/hate-speech-or-discrimination/header":"Want to flag this review for hate speech or discrimination?","notifyingflow/sign/terrorism/header":"Want to flag this review for terrorism?","notifyingflow/sign/threats-or-violence/header":"Want to flag this review for threats or violence?","notifyingflow/sign/obscene-content/header":"Want to flag this review for obscenity?","notifyingflow/sign/sensitive-information/header-2":"Want to flag this review for having your personal information?","notifyingflow/sign/advertising-or-promotional/header":"Want to flag this review as advertising or promotional?","notifyingflow/sign/fabricated-review/header":"Want to flag this review for not being based on a genuine experience?","notifyingflow/sign/paragraph":"I confirm that the information I’ve provided here is true and correct.","notifyingflow/sign/input-label":"My Email","notifyingflow/sign/input-placeholder":"My Email Address","notifyingflow/sign/submit-button-label":"Submit","notifyingflow/sign/invalid-email":"Invalid email. Please try again.","notifyingflow/sign/general-error":"Sorry, it seems like something’s wrong on our end. Please try again later.","notifyingflow/thankyou/header":"Thanks for flagging this review.","notifyingflow/thankyou/paragraph":"Feedback like yours helps us keep our review platform trustworthy.","notifyingflow/thankyou/button-label":"Finish","single-review-page/title":"[COMPANY] reviewed by [CONSUMER] on [DATE]","single-review-page/header":"Review of [BUSINESS_NAME]","marketing-opt-in/button/accept":"Update me","marketing-opt-in/button/success":"Subscribed","marketing-opt-in/dismiss":"Don't show me this again","marketing-opt-in/notifications/errormessage":"Looks like something went wrong—please try again.","marketing-opt-in/notifications/marketingoptinconfirmationpending":"Thanks! We've sent you a confirmation link via email.","single-review-page/share/review-title/many":"[Username] gave [Company] [X] stars. Check out the full review...","single-review-page/share/review-title/one":"[Username] gave [Company] [X] star. Check out the full review...","legaltext/broadmarketing/v5":"Get emails about reviews, the latest features, tips about companies and products, and more. You can opt out at any time.","review-submitted-page/calltoactionbutton":"Review more companies","review-submitted-page/thank-you-message-v2":"Thanks! Your review counts.","review-submitted-page/title":"Review submitted","review-submitted-page/description":"Check your email to verify and publish your review","review-submitted-page/digest-signup/title":"How many people has my review helped?","review-submitted-page/digest-signup/description":"Millions of people read reviews on Trustpilot every day. If you'd like to know how many people have seen your review, tick the box below and we'll let you know.","review-submitted-page/digest-signup/checkbox-text":"Yes, please send me an overview","review-submitted-page/digest-signup/success":"Great, we'll be in touch","review-submitted-page/footnote":"At Trustpilot we're serious about genuine reviews. By verifying your review, you're helping to ensure trust in our community. So thank you.","review-submitted-page/calltoactiontext":"Keep 'em coming...","review-submitted-page/emailwhenpublished/heading":"This might take a while","review-submitted-page/emailwhenpublished/subheading":"We'll email you when it's live","review-submitted-page/error/heading":"Oops, something went wrong","review-submitted-page/error/subheading":"Sorry for the inconvience, please try again","review-submitted-page/needtoverifiy/heading":"Please activate your profile to publish your review","review-submitted-page/needtoverifiy/subheading":"- check your email","review-submitted-page/read-more-reviews-for-company":"Read more reviews about [COMPANYNAME]","review-submitted-page/reviewprocessing":"Your review is on its way","review-submitted-page/upload-profile-image":"Upload profile image","review-submitted-page/add-profile-image":"Add photo","review-submitted-page/languagedetection/header":"We’re curious, what language did you use?","review-submitted-page/languagedetection/footer":"This will help us improve our language tools.","review-submitted-page/languagedetection/other":"Other","review-submitted-page/marketing-invitation/signup-success":"Great, we'll be in touch","review-submitted-page/marketing-invitation/opt-out":"Don't show me this again","review-submitted-page/cpp-link":"You reviewed [COMPANYNAME]","review-submitted-page/whats-next":"What’s next?","review-submitted-page/review-drafts/header":"Would you like to finish your review drafts?","review-submitted-page/review-request-banner/title":"How did we do?","review-submitted-page/review-request-banner/title-v2":"Write a review about Trustpilot","review-submitted-page/review-request-banner/main-text":"Write a review for Trustpilot—tell us what you think about using our platform. Your feedback will help us improve and keep Trustpilot honest.","review-submitted-page/review-request-banner/main-text-v2":"Review us too—tell us what you think about using our site. Your feedback will help us improve and keep Trustpilot honest.","review-submitted-page/review-request-banner/button":"Review Trustpilot","review-submitted-page/app-promo/title":"Write your next review on the Trustpilot app","review-submitted-page/app-promo/description":"Find companies, read reviews, or write them—all while on the go.","review-submitted-page/app-promo/badge/alt":"Download the Trustpilot iOS app","review-submitted-page/app-promo/illustration/alt":"Trustpilot iOS app illustration","user-settings-page/changepass/header":"Change password","user-settings-page/changepass/submit":"Change password","user-settings-page/changepass/notifications/pass-changed":"Your password has been changed","user-settings-page/changepass/notifications/invalid-old-password":"Your current password is not correct. Please try again.","user-settings-page/changepass/notifications/invalid-new-password":"Oops, looks like you forgot to add a new password. Try again.","user-settings-page/changepass/notifications/password-mismatch":"The passwords don't match","user-settings-page/changepass/notifications/password-too-short":"Your new password must contain at least [NUMBER] characters","user-settings-page/changepass/newpassword":"New password","user-settings-page/changepass/newpasswordagain":"New password - again","user-settings-page/changepass/oldpassword":"Current password","user-settings-page/choosecountry":"Choose country","user-settings-page/chooselanguage":"Choose Language","user-settings-page/confirmdeleteimage":"Are you sure you wish to delete your profile image?","user-settings-page/deleteimage":"Remove my picture for now","user-settings-page/deletemyuser":"Delete my profile","user-settings-page/deleteuser":"Delete user","user-settings-page/deleteusertext":"When you delete your user profile, your reviews are deleted as well and can not be restored","user-settings-page/downloadprofile/heading":"Download your Trustpilot data","user-settings-page/downloadprofile/body":"[LINK-BEGIN]Click here[LINK-END] to see and download your personal data on Trustpilot.","user-settings-page/logoutofalldevices/header":"Log out everywhere","user-settings-page/logoutofalldevices/body":"Log out wherever you have your Trustpilot account open (this includes desktop, mobile, and any other devices).","user-settings-page/logoutofalldevices/button":"Log out","user-settings-page/editsettings":"Edit my settings","user-settings-page/facebook/description":"\r\n Connect with Facebook to get one click access to Trustpilot.\r\n It's easier.\r\n ","user-settings-page/imageof":"profile image of","user-settings-page/notifications/successmessage":"Your email notification settings have now been changed","user-settings-page/notifications/invitation/successmessage/in":"Success! You’ll now receive review invitation emails from companies via Trustpilot.","user-settings-page/notifications/invitation/successmessage/out":"You’ve successfully blocked companies from sending you review invitation emails via Trustpilot.","user-settings-page/notifications/errormessage":"Looks like something went wrong—please try again.","user-settings-page/notifications/invitation":"Companies on Trustpilot can invite me to write reviews","user-settings-page/notifications/invitationerror":"Unsubscribing from company invitations to write reviews is not working properly at the moment. Please try again later","user-settings-page/notifications/header":"Email settings","user-settings-page/notifications/choosesubscriptionemails-v2":"Choose which kind of emails you’d like to receive. You can unsubscribe at any time. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/notifications/choosesubscriptionemails-v3":"Choose which kind of emails you’d like to receive. Important emails about your account are always enabled.","user-settings-page/notifications/accountupdates":"Account updates","user-settings-page/notifications/accountupdatesdetails":"See important updates about your account, enabled for all Trustpilot users","user-settings-page/notifications/reviewinvitations":"Review invitations","user-settings-page/notifications/reviewinvitationsdetailsv2":"Allow companies to email you asking for a review on Trustpilot","user-settings-page/notifications/latestnews":"The latest news and tips","user-settings-page/notifications/latestnewsdetails-v2":"Get the latest updates, recommendations, and inspiration. We keep track of open rates for these emails","user-settings-page/notifications/save":"Save","user-settings-page/notifications/marketingoptinconfirmationpending":"Thanks! We've sent you a confirmation link via email.","user-settings-page/notifications/marketing":"Marketing","user-settings-page/notifications/marketingdetails":"We keep track of open rates for these. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/notifications/marketing/recommendations":"Personalized recommendations","user-settings-page/notifications/marketing/recommendationsdetails":"Based on your preferences and activity on Trustpilot","user-settings-page/notifications/marketing/insights":"Latest insights","user-settings-page/notifications/marketing/insightsdetails":"Trending companies, inspiration, tips, and more","user-settings-page/notifications/marketing/newsletter":"Newsletter","user-settings-page/notifications/marketing/newsletterdetails":"The latest news digest","user-settings-page/notifications/marketing/updates":"Feature updates","user-settings-page/notifications/marketing/updatesdetails":"New feature announcements","user-settings-page/notifications/marketing/about":"About Trustpilot","user-settings-page/notifications/marketing/aboutdetails":"How to make the most of your account","user-settings-page/notifications/general":"General","user-settings-page/notifications/generaldetails":"Other messages related to your account.","user-settings-page/notifications/general/milestones":"Review milestones","user-settings-page/notifications/general/milestonesdetails":"Stats celebrating your activity on Trustpilot","user-settings-page/notifications/general/invitations":"Review invitations","user-settings-page/notifications/general/invitationsdetails":"Emails from companies asking for a review on Trustpilot","user-settings-page/personalinfo/invalidcharactersindisplayname":"Oops! Special characters such as “#\u0026@+” are not allowed in your name.","user-settings-page/personalinfo/digitsindisplayname":"Sorry! We don't allow digits in the name field.","user-settings-page/personalinfo/nameerror2":"Your name must be between [MIN-LENGTH] and [MAX-LENGTH] characters.","user-settings-page/personalinfo/emailindisplayname":"Sorry! We don't allow an email address in the name field.","user-settings-page/personalinfo/countryempty":"Please select a country.","user-settings-page/personalinfo/languageempty":"Please select a language.","user-settings-page/personalinfo/header":"Personal settings","user-settings-page/personalinfo/successmessage":"Your profile has now been updated","user-settings-page/personalinfo/email":"Email","user-settings-page/personalinfo/name":"Name (publicly visible)","user-settings-page/personalinfo/country":"Country","user-settings-page/personalinfo/language":"Language","user-settings-page/profileimage":"Your profile picture","user-settings-page/profileimagedeleted":"Your profile image has now been removed","user-settings-page/profileimageerror/notanimage":"Oops! Please upload an image in jpg or png format.","user-settings-page/profileimageerror/imagetoosmall":"Sorry! Your image is too small. Please upload an image that’s at least 73x73 pixels.","user-settings-page/profileimageerror/imagetoolarge":"Sorry! Your image is too large. Please upload an image smaller than 5MB.","user-settings-page/profileimageerror/uploadimagefailed":"We’re sorry! Something went wrong. Please try to upload your image again.","user-settings-page/profileimageupdated":"Your profile image has been uploaded, but it may take up to 20 minutes before the image is updated.","user-settings-page/title":"[USERNAME] – Settings","user-settings-page/tooltip":"We use this information to improve the platform and provide a better experience for you.","user-settings-page/legend":"*Mandatory","user-settings-page/saveinfo":"Save information","user-settings-page/savenotifications":"Save email settings","user-settings-page/socialsettings/disconnect":"Disconnect my Facebook profile from Trustpilot","user-settings-page/socialsettings/title":"My Social Settings","user-settings-page/uploadimage":"Upload your profile picture","user-settings-page/uploadnewimage":"Upload a new profile picture","user-settings-page/countryselectedmodal/headline":"You changed your country settings","user-settings-page/countryselectedmodal/body":"Please accept the terms and policies for [REGION]","user-settings-page/countryselectedmodal/cancel":"Cancel","user-settings-page/countryselectedmodal/save":"Save changes","user-settings-page/countryselectedmodal/success":"Changes saved","user-settings-page/deletemodal/header":"Are you sure you want to delete your account?","user-settings-page/deletemodal/paragraph":"Keep in mind that you will not be able to retrieve any of your information once it has been deleted.","user-settings-page/deletemodal/confirm":"To confirm that you want to delete your account, type in your email address:","user-settings-page/deletemodal/button/delete":"Delete","user-settings-page/verification/button/failed":"Try again","user-settings-page/verification/button/not_verified":"Get started","user-settings-page/verification/button/verified/primary":"See my reviews","user-settings-page/verification/button/verified/secondary":"Remove verification","user-settings-page/verification/button/retry":"Retry","user-settings-page/verification/body/failed":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The information you submitted could not be confirmed. Please try checking your details. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/body/not_verified":"All you need is a photo ID. Verifying helps ensure real people are writing the reviews you read, builds trust online, and lets everyone shop with confidence.","user-settings-page/verification/body/footer/not_verified":"Your ID will never be shown on Trustpilot—we’ll only display a verification badge. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/body/submitted":"[BOLD-BEGIN]Pending[BOLD-END]—The information you submitted is being confirmed. Please check back later. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/body/verified":"[BOLD-BEGIN]You’re verified[BOLD-END]—As a verified user, a badge appears next to your username on all your reviews. You won’t need to get verified again. [LINK-BEGIN]Read more[LINK-END]","user-settings-page/verification/error":"Looks like something went wrong—please try reloading this page.","user-settings-page/verification/heading":"Verification settings","user-settings-page/verification/heading/not_verified":"Become a verified reviewer","user-settings-page/verification/delete-verification-modal/heading":"Are you sure you want to remove your verification?","user-settings-page/verification/delete-verification-modal/body":"Your verification status will be deleted from Trustpilot, and the badge will no longer appear on your profile or reviews. [LINK-BEGIN]Read more[LINK-END][LINE-BREAK]You can always get verified again.","user-settings-page/verification/delete-verification-modal/back":"Go back","user-settings-page/verification/delete-verification-modal/delete":"Remove verification","user-settings-page/verification/failed/reason/default":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something went wrong and the verification process couldn’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/102":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something doesn’t look right on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/103":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie and the photo on the ID you submitted don’t match. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/105":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/106":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/108":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted has already been used to verify another Trustpilot account. An ID can only be used for 1 account. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/109":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted is currently being used to verify this account on multiple devices. Verification can only be completed on 1 device. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/110":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted has already been used to verify another Trustpilot account. An ID can only be used for 1 account. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/113":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/201":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear or were missing. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/204":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/205":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Check that the document you submitted isn’t damaged. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/206":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a passport, driver’s license, residence permit, or ID card with a photo can be submitted. Please try again with one of these documents. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/207":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted is expired. Please try again with a valid document. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/502":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/503":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Your verification can’t be completed. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/504":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a photo of a physical ID can be submitted. A photo of a copy or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/505":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a photo of a physical ID can be submitted. A photo of a copy or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/507":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something doesn’t look right on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/508":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Something doesn’t look right on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/509":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie and the photo on the ID you submitted don’t match. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/515":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a selfie taken during the verification process can be submitted. A copy of a photo or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/526":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a selfie taken during the verification process can be submitted. A copy of a photo or screenshot can’t be accepted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/530":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 16 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/531":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 16 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/532":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 16 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/533":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—You must be at least 18 years old to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/602":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Only a passport, driver’s license, residence permit, or ID card with a photo can be submitted. Please try again with one of these documents. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/605":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie you submitted wasn’t clear or was missing. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/606":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/608":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The front of the ID wasn’t clear or was missing in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/609":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The back of the ID wasn’t clear or was missing in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/610":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The front of the ID wasn’t fully visible in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/615":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The back of the ID wasn’t fully visible in the photo you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/619":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information wasn’t clear or fully visible on the ID you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/620":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted is expired. Please try again with a valid document. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/621":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The ID you submitted may be damaged or marked as void. Please try again with a valid document. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/625":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The last name on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/626":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The first name on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/627":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/628":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/629":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/630":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/631":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/632":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/633":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/634":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Some information on the ID you submitted wasn’t clear or fully visible. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/635":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear or were missing. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/641":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—More than 1 person was detected in the selfie you submitted. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/642":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—Multiple IDs were detected in the photos you submitted. Only 1 ID can be used to get verified. [LINK-BEGIN]Learn more[LINK-END]","user-settings-page/verification/failed/reason/veriff/643":"[BOLD-BEGIN]Unsuccessful[BOLD-END]—The selfie or the photos of the ID you submitted weren’t clear. [LINK-BEGIN]Learn more[LINK-END]","user-data-page/title":"Your data on Trustpilot","user-data-page/link-to-settings":"Settings","user-data-page/intro/heading":"Your data on Trustpilot","user-data-page/intro/body":"Personal data is any information that relates to an identifiable individual. Our [LINK-BEGIN]Privacy Policy[LINK-END] explains what personal data we collect from you, and how we collect, use, disclose, transfer, and store it.","user-data-page/reviews/heading":"Information about your reviews on Trustpilot","user-data-page/reviews/body":"You can see your reviews [LINK-BEGIN-REVIEWS]here[LINK-END-REVIEWS]. You can change or delete your reviews at any time by following [LINK-BEGIN-SUPPORT]these steps[LINK-END-SUPPORT].","user-data-page/location/heading":"Information about your device and location","user-data-page/location/body":"The IP address you signed up with is: [IP]. To access your location information, go to your [LINK-BEGIN]user profile[LINK-END].","user-data-page/download/heading":"Download your Trustpilot data","user-data-page/download/body":"Download your personal data and any reviews you've written on Trustpilot.","user-data-page/download/btn":"Download","user-data-page/additional-info/heading":"Additional information","user-data-page/additional-info/body":"We also collect additional analytics information relating to you as you use our services, which can’t be downloaded above. This may include your Trustpilot search history, time spent on our site, features or functions you’ve accessed, links you’ve clicked, and more. To obtain a complete set of all such data, email us at [LINK-BEGIN]privacy@trustpilot.com[LINK-END] with the subject line: “Access Request”. ","user-data-page/additional-info/body-v2":"We also collect additional data on how you use Trustpilot—which can’t be downloaded above. This could include anything from your Trustpilot search history and time spent on our site, to features or functions you’ve accessed, links you’ve clicked, and more. To access this data, email [LINK-BEGIN]privacy@trustpilot.com[LINK-END] with the subject line ‘[SUBJECT-LINE-BEGIN]Data Subject Access Request[SUBJECT-LINE-END]’, and include a quick explanation of your request in the email body.","user-connect-page/title":"Trustpilot Login - Connect and share your reviews","user-connect-page/description":"Join the conversation. Read and write reviews on Trustpilot. Log in now via email or Facebook.","user-connect-page/heading/login":"Read reviews. Write reviews. Find companies.","user-connect-page/sub-heading/login":"Log in or sign up below","user-connect-page/heading/signup":"Sign up to read and write reviews","user-connect-page/error/login-link-expired":"Sorry, your login link has expired. Please log in using one of the options below.","user-connect-page/business/heading":"Are you a business?","user-connect-page/business/body":"Set up your business account on Trustpilot for free","user-connect-page/business/login":"Log in","user-connect-page/business/signup":"Sign up","transparency-report/title":"Our 2022 Transparency Report has landed","transparency-report/link":"Take a look","facebook-data-deletion-status-page/title":"Facebook data deletion status","facebook-data-deletion-status-page/message/heading":"You've disconnected Trustpilot from Facebook","facebook-data-deletion-status-page/message/description":"Trustpilot will no longer store and process your Facebook data. All data previously shared with Trustpilot has been deleted, except for personal data that allows you to sign in and access the reviews you’ve written.","facebook-data-deletion-status-page/message/learn-more":"Learn more about how we process your data in our [LINK-BEGIN]Privacy Policy[LINK-END].","emailsuppressions-page/invitations/title":"Update your email preferences","emailsuppressions-page/invitations/subtitle":"You're making changes for [BOLD-BEGIN][email][BOLD-END]","emailsuppressions-page/invitations/business/title":"Review invitations from [company]","emailsuppressions-page/invitations/business/subtitle":"Allow [company] to email you asking for a review on Trustpilot","emailsuppressions-page/invitations/business/alert/unsubscribe":"Saved! You’ll no longer receive review invitation emails from [BOLD1-BEGIN][company][BOLD1-END] to [BOLD2-BEGIN][email][BOLD2-END].","emailsuppressions-page/invitations/business/alert/resubscribe":"Saved! [BOLD1-BEGIN][email][BOLD1-END] will now receive review invitation emails from [BOLD2-BEGIN][company][BOLD2-END] via Trustpilot.","emailsuppressions-page/invitations/global/title":"Review invitations from all companies","emailsuppressions-page/invitations/global/subtitle":"Allow companies to email you asking for a review in Trustpilot","emailsuppressions-page/invitations/global/alert/unsubscribe":"Saved! You’ve blocked companies from sending [BOLD-BEGIN][email][BOLD-END] review invitation emails via Trustpilot.","emailsuppressions-page/invitations/global/alert/resubscribe":"Saved! [BOLD-BEGIN][email][BOLD-END] will now receive review invitation emails from companies via Trustpilot.","emailsuppressions-page/invitations/error":"Sorry, something went wrong on our end. 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