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data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Ben Barclay</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">SVP of Strategy, Corporate Development, and Transformation</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rk6a76:--panel:0" aria-hidden="true" aria-labelledby=":Rk6a76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ben Barclay ist SVP of Strategy, Corporate Development, and Transformation bei Zendesk. In dieser Funktion ist er dafür verantwortlich, das Managementteam und das Unternehmen auf die Strategie auszurichten und anschließend die Umsetzung dieser Strategie durch Geschäftsaktivitäten, Übernahmen und Investitionen sowie strategische Partnerschaften zu leiten.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ben ist seit 2015 bei Zendesk. Vorher war Ben für Kleiner Perkins und Deloitte tätig. Er ist Absolvent der Harvard Business School und des Carleton College und lebt mit seiner Frau und seinem 3-jährigen Sohn in San Francisco.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ben ist ein begeisterter Hörer und Unterstützer der NPR-Sender, ehrenamtlicher Mitarbeiter der Jewish Vocational Services und großer Fan der Nationalparks, der Küche und der Weine Kaliforniens.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" 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Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rkaa76:--trigger:0" role="button" tabindex="0" aria-controls=":Rkaa76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/chris-celonis/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Chris Donato</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">President Global Sales and Field Engineering</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rkaa76:--panel:0" aria-hidden="true" aria-labelledby=":Rkaa76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Chris ist President of Global Sales and Field Engineering und verfügt über mehr als 25 Jahre Erfahrung im Unternehmensvertrieb auf den nordamerikanischen und globalen Märkten sowie eine nachweisliche Erfolgsbilanz bei der Steigerung der Geschäftsergebnisse und der Entwicklung von GTM-Organisationen. In seiner Funktion leitet Chris den Außendienst, Presales, Customer Success und Consulting mit dem primären Ziel, die marktführenden Service-Cloud-Lösungen von Zendesk in allen Marktsegmenten von KMUs bis hin zum Fortune-500 -Segment zu positionieren.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zuletzt war Chris als President of Global Sales und als Mitglied des Executive Comittee bei Celonis tätig. Während seiner Zeit dort war Chris für die Entwicklung der globalen GTM-Organisation von Celonis in einer Reihe von Regionen und Branchen verantwortlich.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Vor seiner Tätigkeit bei Celonis war Chris 26 Jahre lang bei Oracle in unterschiedlichen Führungspositionen im Bereich Anwendungen und Technologie tätig. Bevor er Oracle verließ, war Chris EVP des milliardenschweren N.A. Applications and Consulting Business von Oracle und verantwortlich für die Positionierung der marktführenden Back-Office- und Front-Office-Cloud-Lösungen von Oracle in allen Marktsegmenten.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Chris und seine Frau leben in Madison, New Jersey in den Vereinigten Staaten und haben drei Kinder. Er hält einen Bachelor-Abschluss in Betriebswirtschaft von der Susquehanna University und verfügt zudem über eine Zertifizierung für die Finanzbranche von der Wharton School, University of Pennsylvania. Chris diente darüber hinaus als Treuhänder am Lafayette College.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 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data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rkea76:--trigger:0" role="button" tabindex="0" aria-controls=":Rkea76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/tomeggemeier/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Tom Eggemeier</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO, Vorstandsmitglied</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rkea76:--panel:0" aria-hidden="true" aria-labelledby=":Rkea76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Tom ist CEO von Zendesk und Mitglied des Vorstands.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zuletzt war Tom Partner bei der Private-Equity-Gesellschaft Permira. Er leitete das Büro in Menlo Park und konzentrierte sich auf Investitionen und Wertschöpfungsprozesse im Technologiesektor. Neben dem Vorstand von Zendesk ist Tom auch im Vorstand von Axiom, G2, Seismic und Mimecast. Bevor er zu Permira wechselte, war er Präsident von Genesys, einem Permira-Fonds-Portfoliounternehmen und Weltmarktführer für Omnichannel-Customer-Experience- und Contact-Center-Software. Während seiner mehr als zehnjährigen Tätigkeit bei Genesys forcierte er die Entwicklung und Umsetzung strategischer und operativer Initiativen zur Steigerung der Wertschöpfung im Unternehmen. Tom war zuvor fast fünf Jahre lang in Paris tätig und verfügt über mehr als 20 Jahre Berufserfahrung im Technologiesektor, wo er Teams in den Bereichen Vertrieb sowie Forschung und Entwicklung leitete.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Tom hat sein Studium an der University of Dayton mit einem Bachelor abgeschlossen und hält einen Jura-Abschluss (J.D.) der University of Chicago Law School.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Tom und seine Familie leben in der San Francisco Bay Area, Kalifornien, USA. Er reist gerne, mag Bücher über Geschichte und ist Fan der Flyers, dem Basketballteam der University of Dayton.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div 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data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/images/p-management-team/craig-flower.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rkia76:--trigger:0" role="button" tabindex="0" aria-controls=":Rkia76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/craig-flower-49081/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Craig Flower</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CIO</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rkia76:--panel:0" aria-hidden="true" aria-labelledby=":Rkia76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Craig Flower ist Chief Information Officer bei Zendesk. Er ist dafür verantwortlich, dass die digitale Infrastruktur und die technischen Fähigkeiten von Zendesk so eingesetzt werden, dass sowohl Kund:innen als auch Mitarbeiter:innen erfolgreich arbeiten können.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Craig ist eine erfahrene Führungskraft in der Tech-Branche mit umfassender Erfahrung in einem breiten Spektrum von Unternehmen. Vor seinem Wechsel zu Zendesk war Craig Chief Technology Officer bei TriNet. Er hat das Unternehmen zu einem integrierten und anpassungsfähigen Dienstleister für das Personalwesen umgebaut und es auf die Anforderungen von sechs unterschiedlichen Branchen ausgerichtet. Dazu hat er das Produkt überarbeitet, die wichtigsten Prozesse digitalisiert und den Übergang zu einer cloud-basierten Lösung beschleunigt. Davor war Craig als Chief Information Officer für Hewlett-Packard tätig. Craig ist eine zupackende Führungskraft und hat während seiner über 20-jährigen Tätigkeit bei HP das Geschäftsmodell des Unternehmens modernisiert sowie Prozesse und IT umstrukturiert, was zu einem erheblichen Umsatzwachstum und einer Steigerung der Gewinnspanne führte.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Craig hat an der Stanford University einen B.S. in Mathematik erworben.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Craig lebt mit seiner Familie im Großraum San Francisco. Er ist gerne in der Natur unterwegs, reist mit Familie und Freund:innen, liest viel, hört Live-Musik und treibt Sport in der San Francisco Bay Area.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 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src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/images/p-management-team/cait-keohane.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rkma76:--trigger:0" role="button" tabindex="0" aria-controls=":Rkma76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/caitkeohane/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Cait Keohane</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Chief of Staff</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rkma76:--panel:0" aria-hidden="true" aria-labelledby=":Rkma76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Cait ist Chief of Staff des CEO bei Zendesk und hat mehr als 12 Jahre Erfahrung mit der Leitung von organisatorischen Geschäftsabläufen und strategischen Projekten in verschiedenen Abteilungen bei Zendesk. Cait arbeitet in ihrer Funktion mit Führungskräften im gesamten Unternehmen zusammen, um die Umsetzung der Unternehmensstrategie sicherzustellen, was auch unsere wichtigsten Geschäftsprioritäten einschließt. Zuletzt war sie als SVP of Customer Service tätig und hat ein Team von CX-Expert:innen geleitet, dessen Mitglieder auf der ganzen Welt verteilt sind. Aufgabe des Teams ist es, unseren über 100.000 Kund:innen eine erstklassige Customer Experience zu bieten. Davor war Cait General Manager von Zendesk Chat und verbrachte zwei Jahre in Singapur, um die Roadmap sowie die Strategie zur Markteinführung für dieses neue Produkt zu entwickeln. Cait hat Erfahrung in den Bereichen Vertrieb, Account Management, Vertragsverlängerung und Customer Success und hat zuvor bei Marketo und ServiceSource gearbeitet.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Cait hat einen Bachelor-Abschluss in Internationalen Beziehungen und Italienisch von der University of California, Davis. Sie lebt mit ihrem Ehemann und zwei Kindern in San Francisco. Sie reist und liest gerne, außerdem genießt sie gemeinsame Zeit mit Freund:innen und Familie.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div class="StyledCol-sc-inuw62-0 khrxgA 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data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rkqa76:--trigger:0" role="button" tabindex="0" aria-controls=":Rkqa76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/adrianmcdermott/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Adrian McDermott</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Chief Technology Officer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rkqa76:--panel:0" aria-hidden="true" aria-labelledby=":Rkqa76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Seit 2010 ist Adrian Leiter der Produktmanagement- und Engineering-Teams von Zendesk und erschließt immer wieder neue Wege für Produktinnovation und -entwicklung. Als Chief Technology Officer des Unternehmens ist er momentan für die Gestaltung der langfristigen strategischen Produktausrichtung verantwortlich, die die Zukunft des Kundenservices prägen wird. Außerdem hilft er den internationalen Kund:innen des Unternehmens dabei, eine optimale Customer Experience zu erzielen, um engere Beziehungen aufzubauen.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zuvor war Adrian als Chief Technical Officer bei Attributor tätig, wo er die Web-Crawling- und Content-Erkennungssysteme für Text, Video und Bilder betreute. Er war der erste Engineer bei Plumtree Software und arbeitete bis zum Börsengang und der folgenden Übernahme durch BEA für das Unternehmen.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Adrian stammt aus Yorkshire und wohnt in San Francisco.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/amcdermo" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">@amcdermo</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 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src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27680%27%20height=%27453%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/images/p-management-team/annmarie-neal.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 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class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Annmarie Neal</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Interim Chief People Officer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rkua76:--panel:0" aria-hidden="true" aria-labelledby=":Rkua76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Annmarie ist Acting Chief People Officer bei Zendesk. Sie ist Partner & Chief Talent Officer bei Hellman & Friedman. Ihre Hauptaufgabe besteht darin, Zendesk zu helfen, den Wert des Unternehmens zu steigern, indem sie die Effizienz der Organisation und der Führung verbessert. Annmarie verfügt über mehr als 20 Jahre Arbeitserfahrung in globalen Organisationen in den Bereichen der Unternehmensführung und der Personal- und Organisationsentwicklung. Bevor sie zu H&F kam, leitete sie ihr eigenes Beratungsunternehmen und war als Chief Talent Officer bei Cisco Systems und First Data Corporation tätig. Außerdem war sie leitende Beraterin bei RHR International. Ihre Ausbildung absolvierte sie am Boston College, der Santa Clara University (Master's Degree in Counseling), der Harvard University (Graduate Certificate of Special Studies) und der California School of Professional Psychology Alameda/Berkeley (Doctorate in Clinical Psychology with an Emphasis in Management Psychology).</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div class="StyledCol-sc-inuw62-0 khrxgA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27680%27%20height=%27453%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/images/p-management-team/shana-simmons.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 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class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Shana Simmons</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Chief Legal Officer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rl2a76:--panel:0" aria-hidden="true" aria-labelledby=":Rl2a76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Shana Simmons ist Chief Legal Officer bei Zendesk. Sie kontrolliert den Bereich der Corporate Governance und berät über die rechtlichen Auswirkungen der strategischen Initiativen des Unternehmens.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Shana kam im März 2024 zu Zendesk. Davor war sie als Chief Legal Officer bei Everlaw tätig, wo sie die Rechtsabteilung leitete und alle Aspekte im Zusammenhang mit Gesetzen, Vorschriften, Datenschutz, Governance, Risiko und Compliance überwachte. Bevor sie zu Everlaw kam, war Shana Head of Go-To-Market Legal bei Google Cloud, wo ihr Team eine entscheidende Rolle bei der Unternehmensexpansion in globale und regulierte Märkte spielte. Shana unterstützt ihre Teams und steht ihnen als Mentorin zur Seite. Außerdem setzt sie sich aktiv für Projekte ein, die Vielfalt, Gleichberechtigung, Inklusion und Zugehörigkeit fördern.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Shana begann ihre juristische Karriere bei Cleary Gottlieb Stein & Hamilton LLP in New York und London als Expertin für Kapitalmärkte. Sie erwarb ihren JD-Abschluss an der University of California, Berkeley, School of Law, und hat einen BA-Abschluss mit Auszeichnung von der Wesleyan University.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Shana engagiert sich für ihre Gemeinde und ist Mitglied im Vorstand von Lawyers for One America und vom Oakland Zoo. Sie wohnt mit ihrem Mann und ihren zwei Kindern in Oakland, Kalifornien.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div class="StyledCol-sc-inuw62-0 khrxgA 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data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":Rl6a76:--trigger:0" role="button" tabindex="0" aria-controls=":Rl6a76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/julie-swinney-b042617/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Julie Swinney</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Chief Financial Officer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rl6a76:--panel:0" aria-hidden="true" aria-labelledby=":Rl6a76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Julie Swinney ist Chief Financial Officer bei Zendesk. Sie leitet die globale Finanzabteilung, die die Bereiche Finanzen und Strategie, Buchhaltung, Revenue Operations, Steuern und Treasury, Innenrevision und Beschaffung umfasst. Julie konzentriert sich darauf, mithilfe eines disziplinierten Finanzmanagements die Unternehmensstrategie zu verwirklichen und setzt sich vehement für Diversität und Inklusion ein.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Julie kam im Oktober 2021 als Senior Vice President of Finance & Strategy zu Zendesk. Bevor sie zu Zendesk wechselte, war Julie 25 Jahre lang bei der Intel Corporation tätig, unter anderem als Chief Financial Officer für das Cloud- und Enterprise Data Center-Geschäft, als Leiterin für Unternehmensplanung, -strategie und -berichterstattung sowie als Leiterin eines Portfolios von Startup-Softwareunternehmen. Julie hat ihr Studium der Finanzen an der Indiana University mit einem Bachelor abgeschlossen und hält einen Doktortitel der Indiana University School of Law.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Julie wandert, reist und liest gerne und verbringt viel Zeit mit ihrer Familie.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 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src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27680%27%20height=%27453%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://web-assets.zendesk.com/images/p-management-team/kelly-waldher.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 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class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Kelly Waldher</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Chief Marketing Officer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":Rlaa76:--panel:0" aria-hidden="true" aria-labelledby=":Rlaa76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Kelly Waldher ist Chief Marketing Officer bei Zendesk und verantwortlich für die Führung des Global Marketing-, Kommunikations- und Social Impact-Teams, den Aufbau der Marke Zendesk und die Sicherstellung einer hohen Nachfrage.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Vor seiner Tätigkeit bei Zendesk war er Vice President bei Google Workspace und dort für das globale Marketing, inklusive Marke, Produkte, Nachfragegenerierung, Wachstum und Analystenbeziehungen zuständig. Vor seiner Zeit bei Google wiederum war Kelly General Manager bei <a target="_blank" rel="noopener noreferrer" href="https://www.qualtrics.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Qualtrics<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, wo er das Produktmanagement, das Produktmarketing, die Servicebereitstellung sowie die Ergebnisse der Geschäftssparten BrandXM und DesignXM verantwortete. Darüber hinaus war er 14 Jahre lang bei Microsoft tätig, wo er als General Manager für Microsoft 365 und Teams sowie für das globale Produktmarketing verantwortlich zeichnete. Die Karriere von Waldher begann bei Dow Chemical, wo er sieben Jahre lang eine Vielzahl von Funktionen innehatte, etwa in den Bereichen Vertrieb, Marketing, Supply Chain Management und Fertigungstechnik.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Kelly hat einen MBA der Harvard Business School und einen Bachelor of Science in Chemieingenieurwesen der Washington State University.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Kelly lebt mit seiner Frau und seinen drei Kindern im Großraum Seattle, USA. In seiner Freizeit treibt er gern Sport im Freien, bereist neue Orte, liest und verbringt Zeit mit Familie und Freunden.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 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data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/2019/founders/mikkel-svane.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/2019/founders/mikkel-svane.jpg 2x" 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data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Mikkel Svane <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Emeritierter Gründer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R56e76:--panel:0" aria-hidden="true" aria-labelledby=":R56e76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Mikkel Svane ist einer der drei Gründer von Zendesk. Er war 15 Jahre lang CEO von Zendesk und prägte in dieser Zeit die Vision und die Kultur des Unternehmens und trieb sein Wachstum voran. Unter seiner Leitung ging das Unternehmen 2014 an die New Yorker Börse. Zendesk entwickelte sich stetig weiter und hilft heute mehr als 169.000 Unternehmen weltweit dabei, ihre Kund:innen besser zu verstehen und zu unterstützen. Mikkel stammt aus Kopenhagen, ist Verfasser des Buchs <a target="_blank" rel="noopener noreferrer" href="https://www.startupland.com/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>„Startupland“</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, Vater von fünf Kindern und hat eine Schwäche für selbstgemixte Cocktails.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/2019/founders/morten-primdahl.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/2019/founders/morten-primdahl.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/2019/founders/morten-primdahl.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R5ae76:--trigger:0" role="button" tabindex="0" aria-controls=":R5ae76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/mortenprimdahl/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Morten Primdahl</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Emeritierter Gründer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R5ae76:--panel:0" aria-hidden="true" aria-labelledby=":R5ae76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Herr Morten Primdahl ist einer der drei Gründer von Zendesk. Er hat Zendesk wesentlich geprägt: von den Anfängen am Küchentisch in Kopenhagen bis zum Umzug in die USA und zur Gründung des neuen Headquarters in San Francisco. Mit Morten konnte das Unternehmen mehr als 160.000 Kund:innen für sich gewinnen, den Börsengang an der New York Stock Exchange feiern und neue Niederlassungen in der ganzen Welt eröffnen.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/primdahl" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">@primdahl</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/2019/founders/alexander-aghassipour.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/2019/founders/alexander-aghassipour.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/2019/founders/alexander-aghassipour.jpg"/></noscript></span></span><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-ga9m60-0 ezJqxF" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-ga9m60-1 gnqlnn" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="3" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-ga9m60-2 drWfwO" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R5ee76:--trigger:0" role="button" tabindex="0" aria-controls=":R5ee76:--panel:0" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dEksFO Accordionstyle__AccordionLabel-sc-ga9m60-3 bwTZUN" data-garden-id="accordions.button" data-garden-version="8.76.2"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/aghassipour/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Alexander Aghassipour</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Emeritierter Gründer</p></h3></button><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 bMaXIE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R5ee76:--panel:0" aria-hidden="true" aria-labelledby=":R5ee76:--trigger:0" class="StyledPanel-sc-1piryze-0 iUxhVd Accordionstyle__AccordionPanel-sc-ga9m60-4 gnVGEK" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Alexander Aghassipour ist einer der drei Gründer von Zendesk. Bevor er Zendesk gegründet hat, stand er internationalen Unternehmen als Berater in den Bereichen Design, Global Strategy und Recruiting zur Seite. Er ist außerdem Mitgründer von Araneum A/S, der größten dänischen Digital Media-Agentur. Alexander hat sein Bachelorstudium der Elektrotechnik an der Danmarks Ingeniør Akademi und sein Masterstudium der Informationstechnologie an der Technischen Universität Dänemarks absolviert.</p><a target="_blank" rel="noopener noreferrer" href="https://www.twitter.com/aghassipour" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">@aghassipour</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></section></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Board of Directors</h2></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/tom-eggemeier.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/tom-eggemeier.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/tom-eggemeier.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Tom Eggemeier</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO, Zendesk</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/ensley-stephen.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/ensley-stephen.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/ensley-stephen.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Stephen Ensley</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Partner, Hellman & Friedman</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/david-erlong.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/david-erlong.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/david-erlong.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">David Erlong</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Partner, Permira</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/kelly-grier.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/kelly-grier.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/kelly-grier.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Kelly Grier</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Unabhängige Vorstandsmitglieder</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/hisham-hasan.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/hisham-hasan.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/hisham-hasan.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Hisham Hasan</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Board Member, ADIA</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/hilarie-koplow-mcadams.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/hilarie-koplow-mcadams.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/hilarie-koplow-mcadams.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Hilarie Koplow-McAdams</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Unabhängige Vorstandsmitglieder</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/ryan-lanpher.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/ryan-lanpher.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/ryan-lanpher.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Ryan Lanpher</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Partner, Permira</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-management-team/board/lila-tretikov.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/lila-tretikov.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-management-team/board/lila-tretikov.jpg"/></noscript></span></span><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Lila Tretikov</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Unabhängiges Vorstandsmitglied</p></div></div><div class="StyledCol-sc-inuw62-0 kKKaRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 iiBgEf"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27735%27%20height=%27735%27/%3e"/></span><img alt="" 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Führungskräfte","katamari-2":"Um das Unternehmen zu werden, das unsere Kund:innen sich wünschen, brauchen wir Führungskräfte, die sich für das Thema Customer Experience begeistern. Lernen Sie die Leute kennen, die bei Zendesk an der Spitze stehen.","katamari-3":"Die Gründer","katamari-4":"Mikkel Svane","katamari-5":"Emeritierter Gründer","katamari-6":"Mikkel Svane ist einer der drei Gründer von Zendesk. Er war 15 Jahre lang CEO von Zendesk und prägte in dieser Zeit die Vision und die Kultur des Unternehmens und trieb sein Wachstum voran. Unter seiner Leitung ging das Unternehmen 2014 an die New Yorker Börse. Zendesk entwickelte sich stetig weiter und hilft heute mehr als 169.000 Unternehmen weltweit dabei, ihre Kund:innen besser zu verstehen und zu unterstützen. Mikkel stammt aus Kopenhagen, ist Verfasser des Buchs \u003ca href=\"https://www.startupland.com/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003e„Startupland“\u003c/span\u003e\u003c/a\u003e, Vater von fünf Kindern und hat eine Schwäche für selbstgemixte Cocktails.","katamari-134":"@mikkelsvane","katamari-8":"\u003ca href=\"https://www.linkedin.com/in/mortenprimdahl/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eMorten Primdahl\u003c/span\u003e\u003c/a\u003e","katamari-9":"Emeritierter Gründer","katamari-10":"Herr Morten Primdahl ist einer der drei Gründer von Zendesk. Er hat Zendesk wesentlich geprägt: von den Anfängen am Küchentisch in Kopenhagen bis zum Umzug in die USA und zur Gründung des neuen Headquarters in San Francisco. Mit Morten konnte das Unternehmen mehr als 160.000 Kund:innen für sich gewinnen, den Börsengang an der New York Stock Exchange feiern und neue Niederlassungen in der ganzen Welt eröffnen.","katamari-84":"In seiner Funktion als Gründer und Chief Technology Officer war Morten für die Bereiche Technical Design und Development sowie für die Skalierung großer Teile des Produkts verantwortlich. Er hat die Unternehmenskultur und Grundprinzipien von Zendesk entwickelt, die das Handeln des Unternehmens weltweit bestimmen.","katamari-85":"Morten lebt derzeit in Kopenhagen.","katamari-135":"@primdahl","katamari-11":"\u003ca href=\"https://www.linkedin.com/in/aghassipour/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eAlexander Aghassipour\u003c/span\u003e\u003c/a\u003e","katamari-12":"Emeritierter Gründer","katamari-13":"Alexander Aghassipour ist einer der drei Gründer von Zendesk. Bevor er Zendesk gegründet hat, stand er internationalen Unternehmen als Berater in den Bereichen Design, Global Strategy und Recruiting zur Seite. Er ist außerdem Mitgründer von Araneum A/S, der größten dänischen Digital Media-Agentur. Alexander hat sein Bachelorstudium der Elektrotechnik an der Danmarks Ingeniør Akademi und sein Masterstudium der Informationstechnologie an der Technischen Universität Dänemarks absolviert.","katamari-88":"Alexander hat sein Bachelorstudium der Elektrotechnik an der Danmarks Ingeniør Akademi und sein Masterstudium der Informationstechnologie an der Technischen Universität Dänemarks absolviert.","katamari-136":"@aghassipour","katamari-14":"Führungs-Team","katamari-15":"\u003ca href=\"https://www.linkedin.com/in/mikkelsvane/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eMikkel Svane\u003c/span\u003e\u003c/a\u003e","katamari-16":"CEO, Gründer","katamari-17":"Mikkel Svane ist CEO, Chairman und Gründer von Zendesk, einem globalen Unternehmen, das Software für eine optimale Customer Experience entwickelt. Seit Gründung des Unternehmens im Jahr 2007 ist er für Vision, Kultur und Wachstum von Zendesk verantwortlich. Unter seiner Leitung fand 2014 der Börsengang des Unternehmens an der New York Stock Exchange statt. Zendesk hilft mehr als 169.000 Unternehmen weltweit dabei, ihre Kund:innen besser zu verstehen und zu unterstützen. Mikkel stammt aus Kopenhagen, ist Verfasser des Buchs \u003ca href=\"https://www.startupland.com/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003e„Startupland“\u003c/span\u003e\u003c/a\u003e, Vater von fünf Kindern und hat eine Schwäche für selbstgemixte Cocktails.","katamari-137":"@mikkelsvane","katamari-43":"\u003ca href=\"https://www.linkedin.com/in/sabildgaard/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eSoren Abildgaard\u003c/span\u003e\u003c/a\u003e","katamari-44":"Executive Vice President, Engineering","katamari-45":"Soren Abildgaard ist Executive Vice President of Engineering bei Zendesk und seit 2017 Teil des Unternehmens. Er leitet die Engineering-Abteilung und ist für die Entwicklung von SaaS-Produkten und Developer-Plattformen verantwortlich.","katamari-46":"Mit Leidenschaft unterstützt er seine Teams bei der Entwicklung von Produkten, die gemeinsam darauf abzielen, Kundenbeziehungen zu optimieren. Außerdem ist er für die Plattform-Software von Zendesk verantwortlich, die Entwickler:innen flexible Tools zur Verbesserung der Customer Experience an die Hand gibt.","katamari-91":"Vor seiner Tätigkeit bei Zendesk war Soren Senior Vice President of Engineering bei TubeMogul, wo er die Advertising Cloud-Plattform verwaltete. Das Unternehmen wurde von Adobe übernommen. Zuvor arbeitete er als Senior Engineer bei Microsoft und Autodesk.","katamari-77":"\u003ca href=\"https://www.linkedin.com/in/shanti-ariker/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eShanti Ariker\u003c/span\u003e\u003c/a\u003e","katamari-138":"@shanti100","katamari-34":"\u003ca href=\"https://www.linkedin.com/in/colleenberube/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eColleen Berube\u003c/span\u003e\u003c/a\u003e","katamari-35":"Senior Vice President of Operations \u0026 Chief Information Officer","katamari-36":"In ihrer Rolle als Chief Information Officer bei Zendesk führt Colleen im Unternehmen neue Maßstäbe für moderne und skalierbare IT-Lösungen und eine kundenorientierte Arbeitsweise ein. Die Bedeutung, die Customer und Employee Experience im digitalen Zeitalter zukommt, ist ein Thema, dem sie sich mit großem Interesse widmet.","katamari-95":"Sie konnte bereits über 20 Jahre Erfahrung in verschiedenen Wirtschaftsbranchen sammeln und weiß genau, wie rasch sich die Technologie-Landschaft verändert. Das macht sie zu einer Expertin im Bereich Digital und Business Model Transformation. Ihre innovativen Strategien helfen Unternehmen dabei, sich voll und ganz auf ihre Kund:innen zu konzentrieren und ein Arbeitsklima zu schaffen, das auf enge Zusammenarbeit und offene Kommunikation setzt.","katamari-96":"In der Vergangenheit war sie als Executive in Residence bei PwC tätig und beteiligte sich dort an einer Reihe von geschäftlichen und internen Projekten. Davor war Colleen Vice President of IT bei Adobe Systems und hatte darüber hinaus weitere IT-Führungspositionen bei Cisco Systems, Palm und SAP inne.","katamari-97":"In ihrer Freizeit geht sie leidenschaftlich gern rudern. Was beim Rudersport unerlässlich ist, nimmt für Colleen auch in der Geschäftswelt einen hohen Stellwert ein: nämlich Disziplin und Teamgeist. Sie erwarb ihren Bachelorabschluss an der State University of New York in Potsdam und ihren Master of Business Administration an der University of North Florida.","katamari-139":"@ColleenBerube","katamari-52":"\u003ca href=\"https://www.linkedin.com/in/marccabi/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eMarc Cabi\u003c/span\u003e\u003c/a\u003e","katamari-53":"Deputy Chief Financial Officer und Senior Vice President of Finance and Strategy","katamari-54":"Marc kann auf mehr als 25 Jahre Führungserfahrung in den Bereichen Investment Banking, Finance und Strategy zurückblicken und ist bei Zendesk als Finance Leader tätig. In den letzten sieben Jahren konnte Marc als Teil des Führungsteam die Entwicklung des SaaS-Geschäftsmodell von Zendesk vorantreiben.","katamari-55":"Zuvor hatte er Führungspositionen in den Bereichen Investment Banking und Equity Research bei Credit Suisse, der Deutschen Bank, Salomon Brothers und Cowen and Company inne. Vom Institutional Investor Magazine wurde er in die Gruppe der führenden Analyst:innen aufgenommen und konnte sich bei Investor:innen und verschiedenen Unternehmen als Vordenker in der Branche einen Namen machen. Zwischen seiner Zeit an der Wall Street und seiner Tätigkeit bei Zendesk stand Marc wachstumsstarken Unternehmen als Strategic Consultant zur Seite. In seiner beruflichen Laufbahn war er mit großer Begeisterung als Berater und Manager in den Bereichen Wachstumssteuerung und Skalierung von Geschäftsmodellen tätig.","katamari-56":"Wenn er nicht bei der Arbeit ist, widmet er seine Zeit der Familie. Zu seinen Freizeitbeschäftigungen gehören außerdem Wandern, Laufen und der Paddelsport.","katamari-140":"@marccabi","katamari-102":"\u003ca href=\"https://www.linkedin.com/in/alex-constantinople-she-her-8071523/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eAlex Constantinople\u003c/span\u003e\u003c/a\u003e","katamari-103":"Chief Marketing Officer","katamari-104":"Alex Constantinople ist seit Mai 2021 als CMO bei Zendesk tätig und für das Global Marketing verantwortlich. Sie kümmert sich u. a. um unseren Markenauftritt und die Vermarktung unserer Produkte, Kampagnen, integriertes Marketing sowie die Bereiche Kreatives, Kommunikation, Social Impact und Events. Sie sorgt dafür, dass unsere Produkte und unser Unternehmen eine einheitliche Botschaft vermitteln und diese auch bei allen Kund:innen ankommt. So können wir unsere Marketingstrategie weiter ausbauen und das Unternehmenswachstum ankurbeln. Außerdem übernimmt Alex die Aufgabe, das Thema Social Impact klarer mit unserer Mission zu verbinden und die Entwicklung unserer Unternehmensstrategie zu formen.","katamari-105":"Bevor sie zu Zendesk kam, war sie CEO bei Outcast, einer Agentur für integriertes Marketing. Dort half sie zehn Jahre lang weltbekannten Unternehmen, ihre Marke zu etablieren und zu stärken. Sie war außerdem im Bereich Marketing und Kommunikation für die Unternehmen GE, Condé Nast, NBC und CNN tätig.","katamari-106":"Alex lebt mit ihrem Ehemann und drei Kindern in San Francisco.","katamari-141":"@constantalex","katamari-28":"\u003ca href=\"https://www.linkedin.com/in/ngennaro/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eNorman Gennaro\u003c/span\u003e\u003c/a\u003e","katamari-29":"President of Worldwide Sales","katamari-30":"Norman Gennaro ist als President of Sales bei Zendesk tätig und hat bereits mehr als 25 Jahre Erfahrung im Business-Bereich und in der Technologiebranche sammeln können. In seiner beruflichen Laufbahn hat Norman auf internationaler Ebene höchst kompetente Vertriebsteams geleitet und aufgebaut. In seiner Rolle konzentriert sich Norman darauf, den Eintritt von Zendesk in den Enterprise-Markt zu beschleunigen, die globale Vertriebsorganisation zu skalieren und auszubauen sowie die Quartalsziele und die langfristige Strategie des Unternehmens zu erfüllen.","katamari-109":"Erst kürzlich ist es Amazon Web Services (AWS) in der Region Nordamerika unter seiner Leitung gelungen, sich im mittleren Marktsegment zu einem Milliardengeschäft zu entwickeln. Zuvor arbeitete Norman 16 Jahre lang im Bereich Enterprise Sales bei Oracle Corporation. Er schloss den Bachelor-Studiengang „Management Information Systems“ an der University of Notre Dame ab und machte seinen Master of Business Administration im Fach „Finance and Computer-Information Systems“ an der University of Notre Dame de Namur.","katamari-31":"\u003ca href=\"https://www.linkedin.com/in/john-geschke-8b5312/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eJohn Geschke\u003c/span\u003e\u003c/a\u003e","katamari-32":"Chief of Staff","katamari-33":"John Geschke ist als Chief of Staff bei Zendesk dafür verantwortlich, den Firmensitz der CEO Leadership Group in Einklang mit der Umsetzung der Unternehmensstrategie zu bringen. Vor seiner Tätigkeit als Chief of Staff war John als Chief Legal Officer tätig. Er bringt über 25 Jahre an juristischer Erfahrung in der Technologiebranche mit.","katamari-111":"Vor seiner Tätigkeit bei Zendesk war John General Counsel bei der Venture-Capital-Gesellschaft Norwest Venture Partners und arbeitete als Rechtsanwalt und Partner bei Cooley LLP. John hat einen Bachelor der Princeton University mit Schwerpunkt in der School of Public and International Affairs sowie einen Juris Doctor der Stanford University.","katamari-112":"Außerhalb von Zendesk genießt John nach dem Auszug seiner beiden Kinder das Leben mit seiner Frau, mit der er seit über 23 Jahren verheiratet ist, und seinen zwei ausgesprochen großen Hunden.","katamari-142":"@jgeschke","katamari-sglaser-1":"\u003ca href=\"https://www.linkedin.com/in/shelaghglaser/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eShelagh Glaser\u003c/span\u003e\u003c/a\u003e","katamari-sglaser-2":"Chief Financial Officer","katamari-sglaser-3":"Shelagh Glaser kam im Mai 2021 als Chief Financial Officer zu Zendesk und leitet den Bereich Global Finance, der die Bereiche Finance \u0026 Strategy, Accounting, Corporate Reporting und Forecasting, Deal Desk und Investor Relations umfasst. Shelagh konzentriert sich darauf, die Strategie voranzutreiben, um durch ein diszipliniertes Portfoliomanagement bessere Geschäftsergebnisse zu erzielen, und ist außerdem eine leidenschaftliche Verfechterin von Vielfalt, Gerechtigkeit und Inklusion.","katamari-sglaser-4":"Bevor sie zu Zendesk kam, baute Shelagh über 25 Jahre ihre Karriere bei Intel auf. Zuletzt war sie als Chief Financial Officer und Chief Operating Officer für die Data Platform Group tätig. Shelagh hat einen BA in Wirtschaftswissenschaften von der University of Michigan und einen MBA von der Carnegie Mellon University.","katamari-sglaser-5":"Shelagh ist begeisterte Radfahrerin und genießt das Reisen und Wandern mit ihrem Mann und ihren drei Töchtern.","katamari-sglaser-6":"@GlaserShelagh","katamari-22":"\u003ca href=\"https://www.linkedin.com/in/inamarie-f-johnson-9555873/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eInaMarie Johnson\u003c/span\u003e\u003c/a\u003e","katamari-23":"Chief People and Diversity Officer","katamari-24":"Als Chief People and Diversity Officer von Zendesk ist InaMarie Johnson für die Umsetzung der Unternehmensvision von einer großartigen Employee Experience verantwortlich. In ihrer täglichen Arbeit ist sie für unterschiedliche Aufgaben zuständig, darunter Personalbeschaffung, Entwicklung, Diversität, Gleichberechtigung und Integration sowie Workplace Experience.","katamari-115":"Vor ihrer Tätigkeit bei Zendesk war InaMarie Senior Vice President und Chief Human Resources Officer bei Plantronics, Inc., einem Unternehmen für Audiokommunikation. Davor war sie als Chief Human Resources Officer bei UTi Worldwide Inc. tätig, einem Unternehmen für Lieferkettenmanagement, und übte verschiedene Führungspositionen bei Honeywell International Inc. aus, einem internationalen Technologie- und Produktionsunternehmen.","katamari-116":"InaMarie hat einen Bachelor in Sozialwissenschaften mit Schwerpunkt Personalmanagement von der University of California, Berkeley, sowie einen Master in Organisationsentwicklung und -management von der John F. Kennedy University.","katamari-117":"Wenn sie nicht im Büro ist, verbringt InaMarie ihre Zeit mit Gartenarbeit und praktiziert leidenschaftlich gerne Yoga.","katamari-25":"\u003ca href=\"https://www.linkedin.com/in/adrianmcdermott/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eAdrian McDermott\u003c/span\u003e\u003c/a\u003e","katamari-26":"Chief Technology Officer","katamari-27":"Seit 2010 ist Adrian Leiter der Produktmanagement- und Engineering-Teams von Zendesk und erschließt immer wieder neue Wege für Produktinnovation und -entwicklung. Als Chief Technology Officer des Unternehmens ist er momentan für die Gestaltung der langfristigen strategischen Produktausrichtung verantwortlich, die die Zukunft des Kundenservices prägen wird. Außerdem hilft er den internationalen Kund:innen des Unternehmens dabei, eine optimale Customer Experience zu erzielen, um engere Beziehungen aufzubauen.","katamari-119":"Zuvor war Adrian als Chief Technical Officer bei Attributor tätig, wo er die Web-Crawling- und Content-Erkennungssysteme für Text, Video und Bilder betreute. Er war der erste Engineer bei Plumtree Software und arbeitete bis zum Börsengang und der folgenden Übernahme durch BEA für das Unternehmen.","katamari-120":"Adrian stammt aus Yorkshire und wohnt in San Francisco.","katamari-143":"@amcdermo","katamari-37":"\u003ca href=\"https://www.linkedin.com/in/tokenygaard/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eToke Nygaard\u003c/span\u003e\u003c/a\u003e","katamari-38":"Chief Creative Officer","katamari-39":"Toke Nygaard hat mehr als 20 Jahre Erfahrung in der Gestaltung digitaler Experiences und ist als Chief Creative Officer von Zendesk für die UX/UI der Marke und deren Produkte zuständig. Im Rahmen seiner Tätigkeit entwickelt er die Marke Zendesk zusammen mit seinem globalen Team aus kreativen Köpfen ständig weiter und sorgt dafür, dass das Produkterlebnis seinen Ursprüngen treu bleibt: Unkompliziertheit und Benutzerfreundlichkeit. Tokes erklärtes Ziel ist, die größte und innovativste Cloud-Software-Marke aller Zeiten zu schaffen.","katamari-123":"Vor seiner Arbeit bei Zendesk war Toke Gründungsmitglied einer der größten Design-Communitys der ersten Stunde: K10k. Außerdem war er Gründer und Creative Director bei Cuban Council, einem Unternehmen für digitales Design. Dort wirkte er an der Gestaltung der ursprünglichen Facebook-Identität mit und arbeitete mit einer Reihe illustrer Kund:innen zusammen, von Tyra Banks und Francis Coppola bis hin zu Apple und der NASA. Davor arbeitete er für den dänischen Webdesign-Pionier Araneum und war später am Aufbau der Londoner Niederlassung von Oven Digital beteiligt. Toke besuchte die Kolding School of Design und die Royal Danish Academy of Fine Arts, School of Design, wobei er seinen Schwerpunkt auf neue Medien und Grafikdesign legte.","katamari-124":"Außerhalb des Büros genießt Toke die Zeit mit seiner Familie und ist ein leidenschaftlicher Tischtennisspieler.","katamari-144":"@tokenygaard","katamari-40":"\u003ca href=\"https://www.linkedin.com/in/jefftitterton/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eJeff Titterton\u003c/span\u003e\u003c/a\u003e","katamari-41":"Chief Operating Officer","katamari-42":"In seiner Rolle als Chief Operating Officer von Zendesk bringt Jeff die Product-, Advocacy- und skalierten Go-to-Market-Kundenteams enger zusammen. So kann er sich ein genaues Bild davon machen, wie unsere Kund:innen Zendesk erleben, damit wir die bestmöglichen CX-Lösungen für sie entwickeln können.","katamari-127":"Vor seiner Tätigkeit als COO war Jeff vier Jahre lang CMO von Zendesk. In dieser Zeit verhalf er Zendesk zu erheblichem Wachstum, indem er sich auf das konzentrierte, was für unsere Kund:innen am wichtigsten ist: eine nahtlose, unkomplizierte und reibungslose Customer Experience. Vor seinem Eintritt bei Zendesk war er fast zwei Jahrzehnte lang in Führungspositionen bei SaaS- und anderen Technologieunternehmen tätig. Seine Schwerpunkte lagen dort in den Bereichen Marketing, Produktmarketing, Optimierung von Conversion und Kundenbindung, Analysen und Geschäftsführung in Unternehmen von Startups bis hin zu Konzernen.","katamari-128":"Zuletzt war er für das Engagement- und Kampagnenmarketing des Creative-Cloud-Geschäfts von Adobe mit einem Jahresumsatz von mehreren Milliarden Dollar verantwortlich. Davor war er als CMO bei 99designs tätig. Zudem verbrachte er viele Jahre in der Startup-Szene im Silicon Valley, wo er seine Stärken in den Bereichen datengesteuertes Marketing und wachstumsorientierte Best Practices ausbaute.","katamari-129":"Wenn er nicht mit Zahlen und Strategien beschäftigt ist, verbringt er seine Zeit mit seinem Ehemann und seinen zwei Kindern oder macht ausgedehnte Läufe oder Radtouren in der Bay Area.","katamari-145":"@JeffTitterton","katamari-57":"\u003ca href=\"https://www.linkedin.com/in/maartenv/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eMaarten Van Horenbeeck\u003c/span\u003e\u003c/a\u003e","katamari-146":"@maartenvhb","katamari-47":"\u003ca href=\"https://www.linkedin.com/in/shawnawolverton/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eShawna Wolverton\u003c/span\u003e\u003c/a\u003e","katamari-48":"Executive Vice President, Product","katamari-49":"Als Executive Vice President of Product bei Zendesk betreut Shawna die globalen Produktteams des Unternehmens, um durchdachte, wegweisende Produkte zu entwickeln. Sie verfolgt einen kundenorientierten Ansatz und ist fasziniert von den Möglichkeiten, die die Zendesk-Technologie bietet.","katamari-50":"Shawna besitzt derzeit drei Patente und ihr beruflicher Schwerpunkt liegt darauf, komplexe Konzepte für Benutzer:innen einfach und intuitiv zu gestalten. Sie war zuvor 15 Jahre lang bei Salesforce als SVP of Product Management tätig, wo sie eine zentrale Rolle in mehreren Produktstrategie-Teams einnahm, unter anderem für die Customer 360 Plattform.","katamari-51":"Wenn sie gerade nicht im Büro ist, findet man sie auf Live-Konzerten oder in schwindelnden Höhen auf dem Trapez.","katamari-147":"@shawnawol","katamari-60":"Board of Directors","katamari-61":"Mikkel Svane","katamari-62":"CEO, Gründer","katamari-75":"Archana Agrawal","katamari-76":"Chief Marketing Officer bei Airtable","katamari-73":"Carl Bass","katamari-74":"Ehemaliger President und CEO, Autodesk","katamari-65":"Mike Curtis","katamari-66":"Ehem. VP of Engineering bei Airbnb","katamari-71":"Mike Frandsen","katamari-72":"Executive Director of Products bei Workday","katamari-80":"Brandon Gayle","katamari-81":"Chief Operating Officer bei Spurs Sports \u0026 Entertainment","katamari-82":"Steve Johnson","katamari-83":"Vice President of Design bei Netflix","katamari-63":"Hilarie Koplow-McAdams","katamari-64":"Venture Partner,\u003cbr\u003e New Enterprise Associates","katamari-67":"Thomas Szkutak","katamari-68":"Ehem. SVP und CFO bei Amazon","katamari-69":"Michelle Wilson","katamari-70":"Ehem. SVP, General Counsel and Secretary bei Amazon","zen-sariker-2":"General Counsel, Corporate Secretary \u0026 Chief Privacy Officer","zen-sariker-3":"Frau Ariker ist unser General Counsel und Corporate Secretary. Darüber hinaus fungiert Frau Ariker als unser Chief Privacy Officer und beaufsichtigt die Entwicklung und Umsetzung von Richtlinien zum Schutz von Mitarbeiter- und Kundendaten.","zen-sariker-4":"Sie hat zuvor mehr als 20 Jahre Erfahrung in internationalen, wachstumsstarken Unternehmen gesammelt und ist als Pro-bono-Anwältin tätig. Bevor sie zu Zendesk kam, war sie als Deputy General Counsel bei Twilio Inc. tätig. Außerdem war Frau Ariker als General Counsel bei Salesforce.org tätig und hatte andere Führungspositionen bei Salesforce.com, Inc. und Autodesk, Inc. inne. Ihre Karriere begann sie als niedergelassene Anwältin. Frau Ariker hat einen B.A. von der University of Massachusetts und ihren Doktor der Rechtswissenschaften von der University of Virginia verliehen bekommen. Sie ist eine aufstrebende Autorin und schreibt gerade an ihrer Autobiografie.","zen-mvh-2":"Chief Trust Officer \u0026 CISO","zen-mvh-3":"Maarten ist seit 2018 Chief Information Security Officer bei Zendesk und leitet die globale Sicherheitsorganisation. Außerdem ist Maarten als Chief Trust Officer für Zendesk tätig und überwacht den angemessenen Schutz von Kundeninformationen. Außerdem ist er ehemaliges Vorstandsmitglied und ehemaliger Vorsitzender des Forum of Incident Response and Security Teams (FIRST), einer gemeinnützigen Organisation von 400 Sicherheitsteams in über 80 Ländern.","zen-mvh-4":"Maarten verfügt über mehr als 15 Jahre Erfahrung in der Leitung von Sicherheitsorganisationen. Unter anderem baute er das Team zur Abwehr von Cyber-Bedrohungen bei Amazon auf und war in den Sicherheitsteams von Google und Microsoft tätig.","zen-mvh-5":"Er hat einen Master in Informationssicherheit von der Edith Cowan University sowie einen Master in Internationalen Beziehungen von der Freien Universität Berlin. Wenn er nicht arbeitet, reist Maarten gerne mit dem Rucksack durch die Welt, segelt und sammelt Erstausgaben von Reiseliteratur.","_edit_lock":"1720807586:5371","_edit_last":"5371","_yoast_wpseo_sitemap-include":"-","_yoast_wpseo_sitemap-html-include":"-","zen-curtis-name":"\u003ca href=\"https://www.linkedin.com/in/curtismike/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eMike Curtis\u003c/span\u003e\u003c/a\u003e","zen-curtis-title":"Engineering Special Advisor","zen-curtis-bio-1":"Mike Curtis ist Interim Chief Engineering Officer bei Zendesk. Er leitet das Engineering-Team und ist für die Entwicklung von Produkten und Developer-Platforms für die Customer Journey im Vertrieb und Support verantwortlich. Außerdem ist er im Vorstand von Zendesk.","zen-curtis-bio-2":"Mike arbeitet seit vielen Jahren als Ingenieur und technischer Leiter und hat über 25 Jahre Erfahrung in der Technologiebranche. Vor seiner Zeit bei Zendesk leitete er in einer extrem wachstumsstarken Phase sechs Jahre lang die Engineering-Abteilung bei Airbnb. Dabei war er nicht nur für das Engineering verantwortlich, seine Rolle umfasste auch Data Science, Performance Marketing sowie die Prozesse im Bereich Vertrauen \u0026 Sicherheit. Bevor er bei Airbnb war, arbeitete Mike in leitenden Positionen bei Meta (Facebook) und Yahoo.","zen-curtis-bio-3":"Mike lebt mit seiner Frau und zwei Kindern in Menlo Park. In seiner Freizeit (und manchmal auch in seinem Job), reist er an neue Orte, um andere Kulturen kennenzulernen. Außerdem schreibt er gerne Code für seine vielen Hobbyprojekte.","zen-nieto-1":"\u003ca href=\"https://www.linkedin.com/in/andrea-nieto-b312792b/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eAndrea Nieto\u003c/span\u003e\u003c/a\u003e","zen-nieto-2":"Chief People Officer","zen-nieto-3":"Andrea (Andee) Nieto kam im März 2022 zu Zendesk. In ihrer Funktion als Chief People Officer betreut sie unseren Bereich „People and Places“, der Talentgewinnung, Mitarbeiter- und Organisationsentwicklung, Vergütung, Vielfalt, Gleichberechtigung und Inklusion, globale Mitarbeiterpartnerschaften und Personalwesen umfasst. Andees Schwerpunkt liegt darauf, einen starken Gemeinschaftssinn in einer digital geprägten Welt zu schaffen, und sie engagiert sich leidenschaftlich für Inklusion und Zugehörigkeit am Arbeitsplatz.","zen-nieto-4":"Bevor sie bei Zendesk angefangen hat, konnte Andee bereits 25 Jahre lang Erfahrungen bei Cisco (17 Jahre) und Xilinx (9 Jahre) sammeln. In beiden Unternehmen war sie in unterschiedlichen Führungsrollen im Personal- und Geschäftsbereich tätig, darunter Business Partnering Leadership, Talent Management und Chief of Staff. Andee hat einen Bachelor-Abschluss in Geschichte und einen in Speech Communication (Mündliche Kommunikation und Rhetorik) der San José State University.","zen-nieto-5":"Wie viele andere berufstätige Eltern verbringt Andee ihre Freizeit am liebsten mit ihrer Familie, beispielsweise mit gemeinsamen Brettspielen oder bei Fernsehabenden mit True-Crime-Dokumentationen; Außerdem liebt sie es, in Ruhe ein gutes Buch zu lesen.","zen-copeland-name":"\u003ca href=\"https://www.linkedin.com/in/patrickcopeland/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003ePat Copeland\u003c/span\u003e\u003c/a\u003e","zen-copeland-title":"Chief Engineering Officer","zen-copeland-bio-1":"Patrick Copeland ist Chief Engineering Officer bei Zendesk. Er leitet das Engineering-Team des Unternehmens und ist für den Aufbau und die Skalierung zuverlässiger Produkte und Entwicklerplattformen verantwortlich, um die Anforderungen von Kund:innen aller Größenordnungen zu erfüllen.","zen-copeland-bio-2":"Pat ist eine überaus erfahrene Führungskraft im Technologiebereich und beschäftigt sich seit über 25 Jahren mit dem Aufbau von Teams, der Skalierung von Unternehmen und der Bereitstellung von Produkten für einige der bekanntesten Firmen der Welt. Zuletzt leitete Pat den Bereich Brand Advertising bei Amazon. Darüber hinaus hatte er verschiedene interdisziplinäre Führungspositionen bei Google und Microsoft inne.","zen-copeland-bio-3":"Pat lebt mit seiner Frau und seinen drei Kindern im Großraum Seattle, USA. Wenn er nicht gerade mit Innovationen und der Entwicklung branchenführender Produkte beschäftigt ist, widmet sich Pat dem Zeichnen, der Fotografie und der Astronomie.","zen-pasek-name":"Ron Pasek","zen-pasek-title":"Ehemaliger EVP und CFO, NetApp","zen-ragones-name":"\u003ca href=\"https://www.linkedin.com/in/dragones/\" class=\"anchor\" target=\"_blank\" rel=\" noopener\"\u003e\u003cspan\u003eDavid Ragones\u003c/span\u003e\u003c/a\u003e","zen-ragones-title":"Executive Vice President, Product","zen-ragones-bio-1":"David Ragones ist der EVP, Product, bei Zendesk. Er leitet die Produktabteilung und arbeitet mit seinem talentierten Team an der Weiterentwicklung der branchenführenden Zendesk-Plattform und der Gestaltung moderner Customer Experience- und Vertriebslösungen für Unternehmen auf der ganzen Welt.","zen-ragones-bio-2":"Dave ist seit mehr als 20 Jahren als zuverlässiger Leiter in den Bereichen Produkt und Unternehmen in verschiedenen führenden Unternehmensorganisationen tätig. Vorher war Dave der Senior Vice President und General Manager von Salesforce Nonprofit Cloud. Vor Salesforce war er lange bei SAP SuccessFactors tätig und übernahm schließlich die Funktion des Head of Product, woraufhin er und sein Team den führenden Talent-SaaS-Anbieter in die branchenweit größte HR-Cloud verwandelten.","zen-ragones-bio-3":"Abseits von Zendesk setzt sich Dave aus Leidenschaft für den gemeinnützigen Bereich ein. Derzeit agiert er als President of the Board of Directors für Piedmont Makers, eine gemeinnützige Organisation, die sich für Support \u0026 Inspire K-12 S.T.E.A.M. (Science, Technology, Engineering, Art, \u0026 Math) engagiert, die er 2014 mitbegründete.","zen-ragones-bio-4":"Er lebt mit seiner Frau und zwei Kindern in Piedmont, Kalifornien.","zen-tom-3":"Tom ist CEO von Zendesk und Mitglied des Vorstands.","zen-tom-1":"\u003ca href=\"https://www.linkedin.com/in/tomeggemeier/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eTom Eggemeier\u003c/span\u003e\u003c/a\u003e","zen-tom-2":"CEO, Vorstandsmitglied","zen-tom-4":"Zuletzt war Tom Partner bei der Private-Equity-Gesellschaft Permira. Er leitete das Büro in Menlo Park und konzentrierte sich auf Investitionen und Wertschöpfungsprozesse im Technologiesektor. Neben dem Vorstand von Zendesk ist Tom auch im Vorstand von Axiom, G2, Seismic und Mimecast. Bevor er zu Permira wechselte, war er Präsident von Genesys, einem Permira-Fonds-Portfoliounternehmen und Weltmarktführer für Omnichannel-Customer-Experience- und Contact-Center-Software. Während seiner mehr als zehnjährigen Tätigkeit bei Genesys forcierte er die Entwicklung und Umsetzung strategischer und operativer Initiativen zur Steigerung der Wertschöpfung im Unternehmen. Tom war zuvor fast fünf Jahre lang in Paris tätig und verfügt über mehr als 20 Jahre Berufserfahrung im Technologiesektor, wo er Teams in den Bereichen Vertrieb sowie Forschung und Entwicklung leitete.","zen-tom-5":"Tom hat sein Studium an der University of Dayton mit einem Bachelor abgeschlossen und hält einen Jura-Abschluss (J.D.) der University of Chicago Law School.","zen-tom-6":"Tom und seine Familie leben in der San Francisco Bay Area, Kalifornien, USA. Er reist gerne, mag Bücher über Geschichte und ist Fan der Flyers, dem Basketballteam der University of Dayton.","zen-swinney-1":"\u003ca href=\"https://www.linkedin.com/in/julie-swinney-b042617/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eJulie Swinney\u003c/span\u003e\u003c/a\u003e","zen-swinney-2":"Chief Financial Officer","zen-swinney-3":"Julie Swinney ist Chief Financial Officer bei Zendesk. Sie leitet die globale Finanzabteilung, die die Bereiche Finanzen und Strategie, Buchhaltung, Revenue Operations, Steuern und Treasury, Innenrevision und Beschaffung umfasst. Julie konzentriert sich darauf, mithilfe eines disziplinierten Finanzmanagements die Unternehmensstrategie zu verwirklichen und setzt sich vehement für Diversität und Inklusion ein.","zen-swinney-4":"Julie kam im Oktober 2021 als Senior Vice President of Finance \u0026 Strategy zu Zendesk. Bevor sie zu Zendesk wechselte, war Julie 25 Jahre lang bei der Intel Corporation tätig, unter anderem als Chief Financial Officer für das Cloud- und Enterprise Data Center-Geschäft, als Leiterin für Unternehmensplanung, -strategie und -berichterstattung sowie als Leiterin eines Portfolios von Startup-Softwareunternehmen. Julie hat ihr Studium der Finanzen an der Indiana University mit einem Bachelor abgeschlossen und hält einen Doktortitel der Indiana University School of Law.","zen-swinney-5":"Julie wandert, reist und liest gerne und verbringt viel Zeit mit ihrer Familie.","_tms_delivery":"2024-08-12 18:15:44","zen-barclay-name":"\u003ca href=\"https://www.linkedin.com/in/barclaybenjamin\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eBen Barclay\u003c/span\u003e\u003c/a\u003e","zen-barclay-title":"SVP of Strategy, Corporate Development, and Transformation","zen-barclay-bio-1":"Ben Barclay ist SVP of Strategy, Corporate Development, and Transformation bei Zendesk. In dieser Funktion ist er dafür verantwortlich, das Managementteam und das Unternehmen auf die Strategie auszurichten und anschließend die Umsetzung dieser Strategie durch Geschäftsaktivitäten, Übernahmen und Investitionen sowie strategische Partnerschaften zu leiten.","zen-barclay-bio-2":"Ben ist seit 2015 bei Zendesk. Vorher war Ben für Kleiner Perkins und Deloitte tätig. Er ist Absolvent der Harvard Business School und des Carleton College und lebt mit seiner Frau und seinem 3-jährigen Sohn in San Francisco.","zen-barclay-bio-3":"Ben ist ein begeisterter Hörer und Unterstützer der NPR-Sender, ehrenamtlicher Mitarbeiter der Jewish Vocational Services und großer Fan der Nationalparks, der Küche und der Weine Kaliforniens.","zen-morris-name":"\u003ca href=\"https://www.linkedin.com/in/scottmichaelmorris\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eScott Morris\u003c/span\u003e\u003c/a\u003e","zen-morris-title":"Acting Chief Marketing Officer","zen-morris-bio-1":"Scott Morris ist Acting Chief Marketing Officer bei Zendesk. Er trat 2018 ins Unternehmen ein und übernahm im Oktober 2022 die Funktion des Acting CMO.","zen-morris-bio-2":"Scott verfügt über 30 Jahre Erfahrung im B2B- und B2C-Marketing und hat weltweit wichtige strategische Marketinginitiativen geleitet. In seiner derzeitigen Position leitet Scott das globale Marketing- und Kommunikationsteam des Unternehmens und ist für den Aufbau der Marke Zendesk und die Zusammenarbeit mit dem Vertrieb verantwortlich, um eine hohe Nachfrage zu erzielen.","zen-morris-bio-3":"Vor seiner Tätigkeit bei Zendesk war Scott 12 Jahre bei Adobe beschäftigt, wo er das Produktmarketing für die Adobe Creative Cloud und das Kampagnenmarketing für die Adobe Document Cloud leitete. Vor seiner Zeit bei Adobe hatte Scott verschiedene Führungspositionen im Marketing bei Macromedia und Fortune Brands inne. Scott hat einen BA-Abschluss des Lafayette College.","zen-morris-bio-4":"Scott pendelt zwischen San Francisco und Sonoma County, Kalifornien. In seiner Freizeit reist Scott gerne und genießt gutes Essen mit Freunden.","zen-neal-name":"\u003ca href=\"https://www.linkedin.com/in/annmarie-neal-b35aa9\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eAnnmarie Neal\u003c/span\u003e\u003c/a\u003e","zen-neal-title":"Interim Chief People Officer","zen-neal-bio-1":"Annmarie ist Acting Chief People Officer bei Zendesk. Sie ist Partner \u0026 Chief Talent Officer bei Hellman \u0026 Friedman. Ihre Hauptaufgabe besteht darin, Zendesk zu helfen, den Wert des Unternehmens zu steigern, indem sie die Effizienz der Organisation und der Führung verbessert. Annmarie verfügt über mehr als 20 Jahre Arbeitserfahrung in globalen Organisationen in den Bereichen der Unternehmensführung und der Personal- und Organisationsentwicklung. Bevor sie zu H\u0026F kam, leitete sie ihr eigenes Beratungsunternehmen und war als Chief Talent Officer bei Cisco Systems und First Data Corporation tätig. Außerdem war sie leitende Beraterin bei RHR International. Ihre Ausbildung absolvierte sie am Boston College, der Santa Clara University (Master's Degree in Counseling), der Harvard University (Graduate Certificate of Special Studies) und der California School of Professional Psychology Alameda/Berkeley (Doctorate in Clinical Psychology with an Emphasis in Management Psychology).","zen-board-1":"Aron Ain","zen-board-2":"Operating Partner, Hellman \u0026 Friedman","zen-board-3":"Matt Eisen","zen-board-4":"Director, Hellman \u0026 Friedman","zen-board-5":"Stephen Ensley","zen-board-6":"Partner, Hellman \u0026 Friedman","zen-board-7":"Hisham Hasan","zen-board-8":"Board Member, ADIA","zen-board-9":"Hilarie Koplow-McAdams","zen-board-10":"Unabhängige Vorstandsmitglieder","zen-board-11":"Ryan Lanpher","zen-board-12":"Partner, Permira","zen-board-13":"Alex Vander Linde","zen-board-14":"Vice President, Permira","zen-board-15":"Annmarie Neal","zen-board-16":"Partner, Hellman \u0026 Friedman","zen-board-17":"Tarim Wasim","zen-board-18":"Partner, Hellman \u0026 Friedman","zen-board-19":"Matt Welch","zen-board-20":"Board Member, ADIA","zen-board-21":"Tom Eggemeier","zen-board-22":"CEO, Zendesk","zen-waldher-name":"\u003ca href=\"https://www.linkedin.com/in/kellywaldher/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eKelly Waldher\u003c/span\u003e\u003c/a\u003e","zen-waldher-title":"Chief Marketing Officer","zen-":"","zen-board-erlong-name":"David Erlong","zen-board-erlong-title":"Partner, Permira","zen-waldher-bio-1":"Kelly Waldher ist Chief Marketing Officer bei Zendesk und verantwortlich für die Führung des Global Marketing-, Kommunikations- und Social Impact-Teams, den Aufbau der Marke Zendesk und die Sicherstellung einer hohen Nachfrage.","zen-waldher-bio-2":"Vor seiner Tätigkeit bei Zendesk war er Vice President bei Google Workspace und dort für das globale Marketing, inklusive Marke, Produkte, Nachfragegenerierung, Wachstum und Analystenbeziehungen zuständig. Vor seiner Zeit bei Google wiederum war Kelly General Manager bei \u003ca href=\"https://www.qualtrics.com/\"\u003eQualtrics\u003c/a\u003e, wo er das Produktmanagement, das Produktmarketing, die Servicebereitstellung sowie die Ergebnisse der Geschäftssparten BrandXM und DesignXM verantwortete. Darüber hinaus war er 14 Jahre lang bei Microsoft tätig, wo er als General Manager für Microsoft 365 und Teams sowie für das globale Produktmarketing verantwortlich zeichnete. Die Karriere von Waldher begann bei Dow Chemical, wo er sieben Jahre lang eine Vielzahl von Funktionen innehatte, etwa in den Bereichen Vertrieb, Marketing, Supply Chain Management und Fertigungstechnik.","zen-waldher-bio-3":"Kelly hat einen MBA der Harvard Business School und einen Bachelor of Science in Chemieingenieurwesen der Washington State University.","zen-waldher-bio-4":"Kelly lebt mit seiner Frau und seinen drei Kindern im Großraum Seattle, USA. In seiner Freizeit treibt er gern Sport im Freien, bereist neue Orte, liest und verbringt Zeit mit Familie und Freunden.","zen-jessen-name":"\u003ca href=\"https://www.linkedin.com/in/caroline-gorincour-jessen/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eCaroline Jessen\u003c/span\u003e\u003c/a\u003e","zen-jessen-title":"Chief People and Diversity Officer","zen-jessen-bio-1":"Caroline Jessen ist Chief People and Diversity Officer bei Zendesk. Sie verantwortet die Konzeption, Entwicklung und Umsetzung einer globalen Personalstrategie, die sich an der Philosophie, den Werten und den Zielen des Unternehmens orientiert. Als Mitglied des Leitungsteams von Zendesk arbeitet sie mit Führungskräften aus verschiedenen Bereichen und Regionen zusammen und setzt sich für eine innovative, kollaborative und integrative Unternehmenskultur ein. Sie und ihr Team nutzen ihr Know-how, um die bestmögliche Employee Experience zu schaffen. So können unsere Mitarbeiter:innen unseren Kund:innen außergewöhnliche Lösungen bieten und Zendesk als Marktführer im Bereich CX positionieren.","zen-jessen-bio-2":"Caroline kam im September 2021 als VP, People Partners zu Zendesk. Davor hat sie über 20 Jahre lang HR-Teams bei Cisco und IBM geleitet, sowohl in Europa als auch weltweit. Dort stellte sie unter Beweis, dass sie strategisches Denken mit einem ausgesprochen pragmatischen Problemlösungsansatz verbindt. Caroline hat einen Master-Abschluss in International Human Resources von der San Francisco State University und der Skema Business School in Frankreich.","zen-jessen-bio-3":"Nach Stationen in Frankreich und im Vereinigten Königreich lebt Caroline heute mit ihrem Mann und ihren beiden Töchtern im Teenageralter in San Francisco. In ihrer Freizeit beschäftigt sie sich gerne mit Kunst, Kultur, Reisen und Gastronomie – am liebsten gemeinsam mit Freund:innen und Familie.","zen-craig-flower-1":"\u003ca href=\"https://www.linkedin.com/in/craig-flower-49081/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eCraig Flower\u003c/span\u003e\u003c/a\u003e","zen-craig-flower-2":"CIO","zen-craig-flower-3":"Craig Flower ist Chief Information Officer bei Zendesk. Er ist dafür verantwortlich, dass die digitale Infrastruktur und die technischen Fähigkeiten von Zendesk so eingesetzt werden, dass sowohl Kund:innen als auch Mitarbeiter:innen erfolgreich arbeiten können.","zen-craig-flower-4":"Craig ist eine erfahrene Führungskraft in der Tech-Branche mit umfassender Erfahrung in einem breiten Spektrum von Unternehmen. Vor seinem Wechsel zu Zendesk war Craig Chief Technology Officer bei TriNet. Er hat das Unternehmen zu einem integrierten und anpassungsfähigen Dienstleister für das Personalwesen umgebaut und es auf die Anforderungen von sechs unterschiedlichen Branchen ausgerichtet. Dazu hat er das Produkt überarbeitet, die wichtigsten Prozesse digitalisiert und den Übergang zu einer cloud-basierten Lösung beschleunigt. Davor war Craig als Chief Information Officer für Hewlett-Packard tätig. Craig ist eine zupackende Führungskraft und hat während seiner über 20-jährigen Tätigkeit bei HP das Geschäftsmodell des Unternehmens modernisiert sowie Prozesse und IT umstrukturiert, was zu einem erheblichen Umsatzwachstum und einer Steigerung der Gewinnspanne führte.","zen-craig-flower-5":"Craig hat an der Stanford University einen B.S. in Mathematik erworben.","zen-craig-flower-6":"Craig lebt mit seiner Familie im Großraum San Francisco. Er ist gerne in der Natur unterwegs, reist mit Familie und Freund:innen, liest viel, hört Live-Musik und treibt Sport in der San Francisco Bay Area.","zen-cait-keohane-1":"\u003ca href=\"https://www.linkedin.com/in/caitkeohane/\" class=\"anchor\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan\u003eCait Keohane\u003c/span\u003e\u003c/a\u003e","zen-cait-keohane-2":"Chief of Staff","zen-cait-keohane-3":"Cait ist Chief of Staff des CEO bei Zendesk und hat mehr als 12 Jahre Erfahrung mit der Leitung von organisatorischen Geschäftsabläufen und strategischen Projekten in verschiedenen Abteilungen bei Zendesk. Cait arbeitet in ihrer Funktion mit Führungskräften im gesamten Unternehmen zusammen, um die Umsetzung der Unternehmensstrategie sicherzustellen, was auch unsere wichtigsten Geschäftsprioritäten einschließt. Zuletzt war sie als SVP of Customer Service tätig und hat ein Team von CX-Expert:innen geleitet, dessen Mitglieder auf der ganzen Welt verteilt sind. Aufgabe des Teams ist es, unseren über 100.000 Kund:innen eine erstklassige Customer Experience zu bieten. Davor war Cait General Manager von Zendesk Chat und verbrachte zwei Jahre in Singapur, um die Roadmap sowie die Strategie zur Markteinführung für dieses neue Produkt zu entwickeln. Cait hat Erfahrung in den Bereichen Vertrieb, Account Management, Vertragsverlängerung und Customer Success und hat zuvor bei Marketo und ServiceSource gearbeitet.","zen-cait-keohane-4":"Cait hat einen Bachelor-Abschluss in Internationalen Beziehungen und Italienisch von der University of California, Davis. Sie lebt mit ihrem Ehemann und zwei Kindern in San Francisco. 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