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</style></head><body><noscript><iframe title="Google Tag Manager" src="https://www.googletagmanager.com/ns.html?id=GTM-5WQQFFM" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><section><script type="application/json">!-- Start VWO Smartcode (SPA) --> var _vwo_code=(function(){ var account_id=430630, settings_tolerance=2000, library_tolerance=2500, use_existing_jquery=false, is_spa=1, /* DO NOT EDIT BELOW THIS LINE */ f=false,d=document;return{use_existing_jquery:function(){return use_existing_jquery;},library_tolerance:function(){return library_tolerance;},finish:function(){if(!f){f=true;var a=d.getElementById('_vis_opt_path_hides');if(a)a.parentNode.removeChild(a);}},finished:function(){return f;},load:function(a){var 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Ottillie and Naina helped me to view things from a completely different perspective and understand techniques that will help me to develop my own skills as well as be in a much better position to help my team be the best they can be too. I would highly recommend this to anyone in a leadership role, big business or small!","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66e8cdf4e4b03b94a3018f71","author":{"@type":"Person","name":"Marc"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f71/customer-review-","comment":"Very good","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66fce543e4b0627d021c4de8","author":{"@type":"Person","name":"Marc"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f71/customer-review-","comment":"Very good course with excellent facilitation.","reviewRating":{"@type":"Rating","ratingValue":4},"inLanguage":"en-GB"},{"id":"66fb42f6e4b03d694437990a","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66fb42f6e4b03d694437990a/customer-review-","comment":"Great","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66fce4b7e4b0627d021c22dc","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66fb42f6e4b03d694437990a/customer-review-","comment":"Excellent course from Impact Factory again - very happy with the trainers, the location, the whole package.\n\nParticularly noteworthy to me was that on the second day of the training, we had a participant who wasn't so open/forthcoming - the trainers adapted the course masterfully to work \"around\" this participant - so that others working in a team with them wouldn't be negatively affected. Really appreciated that.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66fb42f6e4b03d6944379937","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66fb42f6e4b03d6944379937/customer-review-great-experience-with-the-impact-factory","comment":"Very prompt, organised professional and friendly. Could not fault.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66fc4ed3e4b0627d01e85a57","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66fb42f6e4b03d6944379937/customer-review-great-experience-with-the-impact-factory","comment":"Professional empathetic training; worked well with the group and created a good atmosphere for learning and support.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66e8cdf4e4b03b94a3018f6d","author":{"@type":"Person","name":"Raminta"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f6d/customer-review-","comment":"Very welcoming staff, beautiful office set-up.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66ebe1eae4b000bb52a568e4","author":{"@type":"Person","name":"Raminta"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f6d/customer-review-","comment":"","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66e8cdf4e4b03b94a3018f7a","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f7a/customer-review-","comment":"ok","reviewRating":{"@type":"Rating","ratingValue":4},"inLanguage":"en-GB"},{"id":"66eb0708e4b000bb528c8e60","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f7a/customer-review-","comment":"The hybrid model really disrupted the flow of the day for the ones that joined in person. Moving forward it would be better to run dedicated sessions.","reviewRating":{"@type":"Rating","ratingValue":2},"inLanguage":"en-GB"},{"id":"66e8cdf4e4b03b94a3018f6f","author":{"@type":"Person","name":"Gabrielle"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f6f/customer-review-great-course-highly-recommend-thank-you","comment":"This was booked through my Manager but the information provided ahead of the course was very useful.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66eade18e4b000bb52880e36","author":{"@type":"Person","name":"Gabrielle"},"url":"https://www.feefo.com/reviews/impact-factory/66e8cdf4e4b03b94a3018f6f/customer-review-great-course-highly-recommend-thank-you","comment":"Both James and Katy were great trainers. I would highly recommend the course. \nI was the only attendee participating online and it didn't effect the course or impact on my contribution.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66df94b6e4b00b6c5f8f3a3d","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66df94b6e4b00b6c5f8f3a3d/customer-review-a-very-worthwhile-day-session","comment":"To be honest I wouldn't know as our HR department booked this for me.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66e1ae60e4b0feda6e4b49ca","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66df94b6e4b00b6c5f8f3a3d/customer-review-a-very-worthwhile-day-session","comment":"I thought the course was very well structured and moved naturally. Sheila and Katy were brilliant trainers, they really brought useful insights and had great expertise, it was a real pleasure to work with them and the group to practice techniques!\n\nThank you ladies, I really enjoyed the day and now feel more confident with the tools I've learnt.\nGuillemette","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66cd1fa0e4b04d1b9f6a0ff0","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0ff0/customer-review-great-course-to-complete","comment":"Very accessible location and great staff members","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66deb818e4b056bf32fd6382","author":{"@type":"Person","name":"Trusted Customer"},"url":"https://www.feefo.com/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0ff0/customer-review-great-course-to-complete","comment":"The training was so helpful to understand what is currently missing in my practice but also to understand how can I do things better to obtain the results that I want.","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66cd1fa0e4b04d1b9f6a0fec","author":{"@type":"Person","name":"George"},"url":"https://www.feefo.com/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0fec/customer-review-","comment":"Great. Someone rang me back very quickly after I had got in touch, and also really timely responses by email","reviewRating":{"@type":"Rating","ratingValue":5},"inLanguage":"en-GB"},{"id":"66d83106e4b0ccf5e8dcbe7b","author":{"@type":"Person","name":"George"},"url":"https://www.feefo.com/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0fec/customer-review-","comment":"I really enjoyed the LM course - of particular note was the in room/hybrid dynamic that worked really well, I personally enjoyed the mix of course participants from different orgs (private and public sectors) and the gentlemen from Germany! As good to appreciate different work contexts/cultures.\n\nAlso enjoyed the fact there were lots of small group exercises, movement based exercises and group participation peppered throughout the course detail. \n\nThe facilitators were both excellent, experienced and had a great rapport between them. They had great examples to bring to life the theory. \n\nI made notes on my phone, took pictures and will look back on the web resources subsequently sent - thanks for those. I also did the pre work and found this helpful to get into the mindset. \n\nI also really appreciated the personal note at the end of the session regarding my confidence in myself. A great takeaway for me.","reviewRating":{"@type":"Rating","ratingValue":4},"inLanguage":"en-GB"}]}</script><script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How are Feefo reviews collected?","acceptedAnswer":{"@type":"Answer","text":"We independently collect feedback on behalf of the businesses that work with us. 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viewBox="0 0 19 18" font-size="18" color="#292F36" style="position:relative;top:3px"><path fill="#292F36" d="M16.592 7.313a.563.563 0 0 1-1.125 0V4.17l-4.664 4.664a.563.563 0 0 1-.796-.795l4.664-4.665h-3.142a.563.563 0 1 1 0-1.125h4.5a.56.56 0 0 1 .563.563zM13.779 9a.563.563 0 0 0-.562.563v5.062h-9v-9h5.062a.562.562 0 1 0 0-1.125H4.217a1.125 1.125 0 0 0-1.125 1.125v9a1.125 1.125 0 0 0 1.125 1.125h9a1.125 1.125 0 0 0 1.125-1.125V9.563A.563.563 0 0 0 13.779 9"></path></svg></a></div></div></div><div class="sc-59180a97-7 eLVXlr"><span class="sc-59180a97-8 ipfHpN"><div class="sc-59180a97-9 hVQjtr">Rated</div><div data-aqa-id="merchant-details-rated-text" class="sc-59180a97-10 cZwmgF">Exceptional</div></span><p data-aqa-id="merchant-details-headline" class="sc-59180a97-11 cpCIwZ">Training Consultancy</p></div></div></div><div data-aqa-id="merchant-rating-card" class="MerchantRatingContainer-feefo-ui__sc-13grbzm-1 hOaIVQ"><div class="MerchantRatingContainerTab-feefo-ui__sc-13grbzm-2 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font-size="11"><path id="merchant-rating-star-filled-4-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-4-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 efOCjs"><div width="11" height="11" id="merchant-rating-star-filled-3" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-3-svg" font-size="11"><path id="merchant-rating-star-filled-3-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-3-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 efOCjs"><div width="11" height="11" id="merchant-rating-star-filled-2" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-2-svg" font-size="11"><path id="merchant-rating-star-filled-2-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-2-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 efOCjs"><div width="11" height="11" id="merchant-rating-star-filled-1" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-1-svg" font-size="11"><path id="merchant-rating-star-filled-1-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-1-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div><div data-aqa-id="merchant-rating-service-rating-value" id="merchant-rating-service-tab-rating-value" class="RatedAmount-feefo-ui__sc-13grbzm-9 cgvOZW">4.9</div><div id="merchant-rating-service-tab-total-rating" class="TotalRating-feefo-ui__sc-13grbzm-21 dWtQGc">/5</div></div></div></div><div tabindex="0" data-aqa-id="merchant-rating-product-tab" id="merchant-rating-product-tab" class="MerchantRatingContainerTabItem-feefo-ui__sc-13grbzm-3 hmMcRQ"><div id="merchant-rating-product-tab-content" class="StarContainer-feefo-ui__sc-13grbzm-12 lkfOBz"><div data-aqa-id="merchant-rating-product-service-label" id="merchant-rating-product-tab-label" class="RatingName-feefo-ui__sc-13grbzm-11 crMTnh">Product</div><div id="merchant-rating-service-tab-rating-container" class="RatingContainer-feefo-ui__sc-13grbzm-10 bydKwc"><div id="merchant-rating-service-tab-star-rating" class="StarRatingContainer-feefo-ui__sc-13grbzm-17 gLQbVT"><div id="merchant-rating-service-star-rating-outlined" class="OutlinedStarContainer-feefo-ui__sc-13grbzm-5 fbcLwi"><div data-aqa-id="star" id="merchant-rating-star-outlined-5-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-5" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-5-svg" font-size="18"><path id="merchant-rating-star-outlined-5-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-5-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-4-svg" font-size="18"><path id="merchant-rating-star-outlined-4-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-4-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-3-svg" font-size="18"><path id="merchant-rating-star-outlined-3-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-3-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-2" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-2-svg" font-size="18"><path id="merchant-rating-star-outlined-2-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-2-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-outlined-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bkPdyc"><div width="11" height="11" id="merchant-rating-star-outlined-1" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-outlined-1-svg" font-size="18"><path id="merchant-rating-star-outlined-1-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-outlined-1-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div><div data-aqa-id="merchant-rating-service-star-filled" id="merchant-rating-service-star-rating-filled" class="FilledStarContainer-feefo-ui__sc-13grbzm-0 knmUnP"><div data-aqa-id="star" id="merchant-rating-star-filled-5-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-5" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-5-svg" font-size="11"><path id="merchant-rating-star-filled-5-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-5-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-4" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-4-svg" font-size="11"><path id="merchant-rating-star-filled-4-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-4-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-3" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-3-svg" font-size="11"><path id="merchant-rating-star-filled-3-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-3-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-2" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-2-svg" font-size="11"><path id="merchant-rating-star-filled-2-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-2-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="merchant-rating-star-filled-1-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 bLJfRK"><div width="11" height="11" id="merchant-rating-star-filled-1" font-size="11" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 ccwZKj"><svg xmlns="http://www.w3.org/2000/svg" width="11" height="11" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-star-filled-1-svg" font-size="11"><path id="merchant-rating-star-filled-1-path-1" fill="#FFFFFF" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-star-filled-1-path-2" fill="#FFFFFF" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div><div data-aqa-id="merchant-rating-service-rating-value" id="merchant-rating-service-tab-rating-value" class="RatedAmount-feefo-ui__sc-13grbzm-9 cgvOZW">4.8</div><div id="merchant-rating-service-tab-total-rating" class="TotalRating-feefo-ui__sc-13grbzm-21 dWtQGc">/5</div></div></div></div></div><div class="MerchantRatingProgressContainer-feefo-ui__sc-13grbzm-4 btbQGi"><div class="StarRatingProgressContainer-feefo-ui__sc-13grbzm-18 xhqBB"><div class="StarRatingProgressBarContainer-feefo-ui__sc-13grbzm-19 dIsqlO"><span data-aqa-id="merchant-rating-service-5-star-progress" id="merchant-rating-service-5-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-5-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">5</p><div data-aqa-id="star" id="merchant-rating-service-5-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-5-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-5-grey-star-svg" font-size="18"><path id="merchant-rating-service-5-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-5-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-5-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-5-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-5-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-5-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="87.65432098765432" aria-valuenow="87.65432098765432" aria-valuemin="0" aria-label="87.65432098765432% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 iWchsG"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-4-star-progress" id="merchant-rating-service-4-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-4-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">4</p><div data-aqa-id="star" id="merchant-rating-service-4-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-4-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-4-grey-star-svg" font-size="18"><path id="merchant-rating-service-4-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-4-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-4-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-4-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-4-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-4-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="9.876543209876543" aria-valuenow="9.876543209876543" aria-valuemin="0" aria-label="9.876543209876543% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 bLJiXF"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-3-star-progress" id="merchant-rating-service-3-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-3-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">3</p><div data-aqa-id="star" id="merchant-rating-service-3-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-3-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-3-grey-star-svg" font-size="18"><path id="merchant-rating-service-3-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-3-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-3-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-3-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-3-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-3-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="2.4691358024691357" aria-valuenow="2.4691358024691357" aria-valuemin="0" aria-label="2.4691358024691357% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 djynVY"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-2-star-progress" id="merchant-rating-service-2-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-2-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">2</p><div data-aqa-id="star" id="merchant-rating-service-2-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-2-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-2-grey-star-svg" font-size="18"><path id="merchant-rating-service-2-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-2-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-2-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-2-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-2-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-2-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="0" aria-valuenow="0" aria-valuemin="0" aria-label="0% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 fHjDQx"></div></div></div></span></span><span data-aqa-id="merchant-rating-service-1-star-progress" id="merchant-rating-service-1-star-progress" class="StarProgressContainer-feefo-ui__sc-13grbzm-15 kONluo"><span id="merchant-rating-service-1-star-label" class="StarProgressLabelContainer-feefo-ui__sc-13grbzm-16 dABTOh"><p class="StarLabel-feefo-ui__sc-13grbzm-13 kNjdXc">1</p><div data-aqa-id="star" id="merchant-rating-service-1-grey-star-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gAeveZ"><div width="16" height="16" id="merchant-rating-service-1-grey-star" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 18 18" role="img" id="merchant-rating-service-1-grey-star-svg" font-size="18"><path id="merchant-rating-service-1-grey-star-path-1" fill="#D9D9D9" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="merchant-rating-service-1-grey-star-path-2" fill="#D9D9D9" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></span><span id="merchant-rating-service-1-progressbar-container" class="StarProgressbarContainer-feefo-ui__sc-13grbzm-14 hVfzEk"><div id="merchant-rating-service-1-progressbar" class="ProgressBarWrapper-feefo-ui__sc-pfnh7n-0 lcpLJe"><div backgroundColor="#ECECEC" data-testid="progress-container" data-aqa-id="progress-bar-container" id="merchant-rating-service-1-progressbar-container" class="Container-feefo-ui__sc-pfnh7n-1 eVyzHU"><div id="merchant-rating-service-1-progressbar-element" data-aqa-id="progress-bar-element" role="progressbar" tabindex="0" progressColor="#FFD100" progress="0" aria-valuenow="0" aria-valuemin="0" aria-label="0% Completed" aria-valuemax="100" class="Progress-feefo-ui__sc-pfnh7n-2 ProgressElement-feefo-ui__sc-pfnh7n-3 fHjDQx"></div></div></div></span></span></div><div class="StarRatingsContainer-feefo-ui__sc-13grbzm-20 doRnXf"><p data-aqa-id="merchant-rating-service-five-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">71</p><p data-aqa-id="merchant-rating-service-four-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">8</p><p data-aqa-id="merchant-rating-service-three-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">2</p><p data-aqa-id="merchant-rating-service-two-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">0</p><p data-aqa-id="merchant-rating-service-one-star-count" class="TotalStars-feefo-ui__sc-13grbzm-22 JlcnB">0</p></div></div></div><span data-aqa-id="merchant-rating-service-total-count" class="PastYearRatingsContainer-feefo-ui__sc-13grbzm-7 bxrTFc"><p class="PastYearRatingsValueLabel-feefo-ui__sc-13grbzm-8 kbnwGF">81</p><p class="PastYearLabel-feefo-ui__sc-13grbzm-6 ihrAHj"> ratings over the past year</p></span></div></div></div></div><div flex_direction="row" class="sc-c0682874-1 gbOJiq"><div class="sc-c0682874-3 kWoVOG"><div class="sc-c0682874-4 hrVwEk"><div class="sc-e24e8278-0 cfjgVu"><div class="sc-e24e8278-4 bScikx"><div data-aqa-id="reviews-count" class="sc-e24e8278-1 hFBbfo"><span data-aqa-id="reviews-filtered-count" class="sc-e24e8278-2 fBSssc">81 </span> out of 1,247 reviews</div><div class="sc-e24e8278-3 juNrps"><div data-aqa-id="reviews-button" class="sc-a304a5b3-0 iPjvSv"><button data-aqa-id="reviews-button-all" id="reviews-button-all" class="sc-a304a5b3-1 hitbNH">All reviews</button><button data-aqa-id="reviews-button-service" id="reviews-button-service" class="sc-a304a5b3-1 fmvmzi">Service reviews</button><button data-aqa-id="reviews-button-product" id="reviews-button-product" class="sc-a304a5b3-1 fmvmzi">Product reviews</button></div></div></div><div class="sc-e24e8278-4 bScikx"><div width="250" marginRight="0" marginBottom="0" role="combobox" aria-expanded="false" aria-haspopup="listbox" aria-labelledby="feefo-dropdown-Sort_by-label" class="DropdownContainer-feefo-ui__sc-o1biqr-3 jSwpMk sc-e24e8278-5 hjQmmv" id="feefo-dropdown-Sort_by-container"><button type="button" role="button" aria-label="open menu" aria-haspopup="true" data-toggle="true" data-testid="dropdown-toggle-btn" data-aqa-id="sort-by-dropdown-options" id="sort-by-dropdown-options" class="DropdownButton-feefo-ui__sc-o1biqr-4 bOYzxe"><div id="sort-by-dropdown-button-container" class="RowContainer-feefo-ui__sc-o1biqr-2 ilkmOg"><label for="feefo-dropdown-Sort_by-input" id="sort-by-dropdown-label" class="DropdownLabel-feefo-ui__sc-o1biqr-1 iPNjLp">Sort by</label><p id="sort-by-dropdown-summary" class="P-feefo-ui__sc-199zvs7-7 kVQVaA">Most Recent</p></div><div rotate="0" font-size="1.25rem" aria-hidden="true" color="#292F36" id="sort-by-dropdown-icon" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 pGpjN"><svg width="1em" height="1em" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" id="sort-by-dropdown-icon" rotate="0" font-size="1.25rem" aria-hidden="true" color="#292F36"><path id="sort-by-dropdown-icon-path" d="M13.793 8H6.207a.5.5 0 0 0-.353.854l3.792 3.792a.5.5 0 0 0 .708 0l3.792-3.792A.5.5 0 0 0 13.793 8Z" fill="currentColor"></path></svg></div></button><ul data-aqa-id="sort-by-dropdown-menu" data-testid="dropdown-menu" role="listbox" aria-labelledby="feefo-dropdown-Sort_by-label" id="feefo-dropdown-Sort_by-menu" class="StyledDropdownMenuOptions-feefo-ui__sc-o1biqr-5 btWVCt"></ul></div><button id="filter-review-button" buttonTheme="primary" data-aqa-id="reviews-filter-button" class="StyledButton-feefo-ui__sc-1pft5ie-2 fqMUqh sc-e24e8278-6 dCELnP"><div id="filter-review-button-button-space" class="ButtonSpace-feefo-ui__sc-1pft5ie-4 erGLko"><span id="filter-review-button-text" class="Span-feefo-ui__sc-199zvs7-8 ButtonText-feefo-ui__sc-1pft5ie-3 kJliEC dnkVDx">Filter Reviews</span><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 15 18" class="ButtonIcon" aria-hidden="true" id="filter-review-button-icon"><path fill="#343330" d="M11.792 9c0 .138-.049.27-.135.368a.43.43 0 0 1-.324.153H4a.43.43 0 0 1-.324-.153A.56.56 0 0 1 3.542 9a.56.56 0 0 1 .134-.368A.43.43 0 0 1 4 8.479h7.333c.122 0 .239.055.324.153.086.097.135.23.135.368m1.833-3.646H1.708a.43.43 0 0 0-.324.152.56.56 0 0 0-.134.368c0 .139.048.271.134.369a.43.43 0 0 0 .324.152h11.917a.43.43 0 0 0 .324-.152.56.56 0 0 0 .134-.369.56.56 0 0 0-.134-.368.43.43 0 0 0-.324-.152m-4.583 6.25h-2.75a.43.43 0 0 0-.324.153.56.56 0 0 0-.135.369c0 .138.049.27.135.368a.43.43 0 0 0 .324.153h2.75a.43.43 0 0 0 .324-.153.56.56 0 0 0 .134-.368.56.56 0 0 0-.134-.369.43.43 0 0 0-.324-.152"></path></svg></div></button></div><div class="sc-e24e8278-7 kkVllp"><div data-aqa-id="reviews-applied-filters" class="sc-e24e8278-8 jA-Dswb"><div data-aqa-id="reviews-time-filter-title" class="sc-e24e8278-9 ksNqXH">Time:</div><div data-aqa-id="reviews-time-filter-values" class="sc-e24e8278-10 ersJeT"><span data-aqa-id="reviews-year-time-filter-value">Past year</span></div><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" data-aqa-id="reviews-time-remove-filter-button" aria-label="Time-remove-filter-button" class="sc-e24e8278-11 fkzyWz"><circle cx="10" cy="10" r="10" fill="#0B06F9"></circle><rect width="10.667" height="1.333" x="6.703" y="5.757" fill="#fff" rx="0.667" transform="rotate(45 6.703 5.757)"></rect><rect width="10.667" height="1.333" x="14.242" y="6.7" fill="#fff" rx="0.667" transform="rotate(135 14.242 6.7)"></rect></svg></div></div></div><div class="sc-c0682874-8 cdtcOO"><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR"><div height="18" width="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 16/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d69443798e2/customer-review-great-experience" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d69443798e2/customer-review-great-experience"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-star-service-attributes-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-0-svg" font-size="18"><path id="customer-star-service-attributes-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-0-path-2" fill="#E3EBF5" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 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6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">The Customer service was very good from the preparation emails before the event to the way we were all looked after during the two days and the follow up emails too.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi there, Thank you so much for your five star review of our Two-Day Leadership course. We're very happy to hear that you received exceptional customer service from us, as this is our aim and standard. We always hope to provide ample preparation and follow up resources, so we are pleased that you found these beneficial. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66fcf007e4b0627d02523829"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66fcf007e4b0627d02523829_content" aria-expanded="false" id="Feedback_Accordion_Title_66fcf007e4b0627d02523829_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Leadership Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">The Leadership Course was both informative and enjoyable. Ottillie and Naina helped me to view things from a completely different perspective and unde</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path 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data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-66fcf007e4b0627d02523829" class="sc-d23b41c-4 icOBjU">More reviews of this product (68)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/lead2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66fcf007e4b0627d02523829" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66fcf007e4b0627d02523829_content" role="region" aria-labelledby="Feedback_Accordion_Title_66fcf007e4b0627d02523829_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">The Leadership Course was both informative and enjoyable. Ottillie and Naina helped me to view things from a completely different perspective and understand techniques that will help me to develop my </div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our Two-Day Leadership course. We are absolutely thrilled that you enjoyed the course and that the trainers were able to help you view things from a new perspective. We focus on building on your strengths, so we are delighted to know that you feel the course will help you develop these and put you in a better position to support your team. That is exactly what we want! Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66fb42f6e4b03d69443798e2" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66fb42f6e4b03d69443798e2-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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class="sc-9971eb42-10 iRguQW">Marc</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 03/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f71/customer-review-" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f71/customer-review-"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-star-service-attributes-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg 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6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Marc said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very good</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi Marc, Thank you so much for your five star review of our Two-Day Train The Trainer course. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66fce543e4b0627d021c4de8"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66fce543e4b0627d021c4de8_content" aria-expanded="false" id="Feedback_Accordion_Title_66fce543e4b0627d021c4de8_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Train the Trainer Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Very good course with excellent facilitation.</div></span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 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href="impact-factory/products/train-the-trainer-course-2-day?sku=TTTC2&displayFeedbackType=PRODUCT&timeFrame=YEAR" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-66fce543e4b0627d021c4de8" class="sc-d23b41c-4 icOBjU">More reviews of this product (63)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/tttc2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66fce543e4b0627d021c4de8" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66fce543e4b0627d021c4de8_content" role="region" aria-labelledby="Feedback_Accordion_Title_66fce543e4b0627d021c4de8_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very good course with excellent facilitation.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Marc! Thank you for your four star review of our Two-Day Train the Trainer course. We are delighted that you enjoyed the course and facilitation. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f71" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f71-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 16/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d694437990a/customer-review-" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d694437990a/customer-review-"><div data-aqa-id="star-rating" 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2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Great</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello, Thank you so much for your five star review of our Two-Day Leadership course. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66fce4b7e4b0627d021c22dc"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66fce4b7e4b0627d021c22dc_content" aria-expanded="false" id="Feedback_Accordion_Title_66fce4b7e4b0627d021c22dc_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Leadership Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Excellent course from Impact Factory again - very happy with the trainers, the location, the whole package. Particularly noteworthy to me was that on</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" d="m17.599 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id="more-reviews-of-the-product-id-66fce4b7e4b0627d021c22dc" class="sc-d23b41c-4 icOBjU">More reviews of this product (68)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/lead2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66fce4b7e4b0627d021c22dc" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66fce4b7e4b0627d021c22dc_content" role="region" aria-labelledby="Feedback_Accordion_Title_66fce4b7e4b0627d021c22dc_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Excellent course from Impact Factory again - very happy with the trainers, the location, the whole package. Particularly noteworthy to me was that on the second day of the training, we had a particip</div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our Two-Day Leadership course. We are absolutely thrilled to have welcomed you back to Impact Factory. We are delighted to hear that you enjoyed the course and appreciated the adaptability of the trainers to all delegates in the room. This is something we always strive to accomplish and aim to ensure that each and every person feels set up for success. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again soon. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66fb42f6e4b03d694437990a" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66fb42f6e4b03d694437990a-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">1 month ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 16/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66fb42f6e4b03d6944379937/customer-review-great-experience-with-the-impact-factory" aria-label="feedback-url" 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id="customer-star-service-attributes-outlined-1-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-1-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-2" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-2-svg" font-size="18"><path id="customer-star-service-attributes-outlined-2-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-2-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very prompt, organised professional and friendly. Could not fault.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi there, Thank you so much for your five star review of our Two-Day Leadership course. We're delighted to hear that you received a prompt and organised experience from our Home Team in preparation of your course. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66fc4ed3e4b0627d01e85a57"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66fc4ed3e4b0627d01e85a57_content" aria-expanded="false" id="Feedback_Accordion_Title_66fc4ed3e4b0627d01e85a57_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Leadership Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Professional empathetic training; worked well with the group and created a good atmosphere for learning and support.</div></span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" 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class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-3-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-4-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/leadership-course-2-day?sku=LEAD2&displayFeedbackType=PRODUCT&timeFrame=YEAR" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-66fc4ed3e4b0627d01e85a57" class="sc-d23b41c-4 icOBjU">More reviews of this product (68)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/lead2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66fc4ed3e4b0627d01e85a57" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66fc4ed3e4b0627d01e85a57_content" role="region" aria-labelledby="Feedback_Accordion_Title_66fc4ed3e4b0627d01e85a57_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Professional empathetic training; worked well with the group and created a good atmosphere for learning and support.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our Two-Day Leadership course. We are absolutely thrilled that you enjoyed the course and felt the the training was emphatic and that a safe environment was created for the group. This is very important for us to get right. We work with two trainers in small groups to ensure personal attention is given and psychological safety is provided. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66fb42f6e4b03d6944379937" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66fb42f6e4b03d6944379937-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-66fb42f6e4b03d6944379937" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-66fb42f6e4b03d6944379937-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR">RA</div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Raminta</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-location" class="sc-9971eb42-12 hfEIEf">Paris</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">2 months ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 03/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f6d/customer-review-" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f6d/customer-review-"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" 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6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Raminta said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very welcoming staff, beautiful office set-up.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello there, Thank you so much for your five star review of our Two-Day Train the Trainer course. We are delighted that you felt welcomed by our wonderful team and enjoyed our premises within the Business Design Centre. We take pride in both of these elements of our training. Thank you for taking the time to give us feedback - we really appreciate it. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. We hope to welcome you to Impact Factory again. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 dMiOEB" data-aqa-id="accordion-feedback-accordion-title-66ebe1eae4b000bb52a568e4"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66ebe1eae4b000bb52a568e4_content" aria-expanded="false" id="Feedback_Accordion_Title_66ebe1eae4b000bb52a568e4_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Train the Trainer Course - 2 Day</div><div class="sc-9971eb42-6 bGmCeS"><div 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0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/tttc2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66ebe1eae4b000bb52a568e4" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66ebe1eae4b000bb52a568e4_content" role="region" aria-labelledby="Feedback_Accordion_Title_66ebe1eae4b000bb52a568e4_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Thank you once more for your five star review of our Two-Day Train the Trainer course.</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f6d" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f6d-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" 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class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">2 months ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 29/08/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f7a/customer-review-" aria-label="feedback-url" 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18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">ok</div></span></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66eb0708e4b000bb528c8e60"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66eb0708e4b000bb528c8e60_content" aria-expanded="false" id="Feedback_Accordion_Title_66eb0708e4b000bb528c8e60_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Storytelling for Business Course - 1 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">The hybrid model really disrupted the flow of the day for the ones that joined in person. Moving forward it would be better to run dedicated sessions.</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" d="m17.599 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id="more-reviews-of-the-product-id-66eb0708e4b000bb528c8e60" class="sc-d23b41c-4 icOBjU">More reviews of this product (28)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/stry1" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66eb0708e4b000bb528c8e60" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66eb0708e4b000bb528c8e60_content" role="region" aria-labelledby="Feedback_Accordion_Title_66eb0708e4b000bb528c8e60_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">The hybrid model really disrupted the flow of the day for the ones that joined in person. Moving forward it would be better to run dedicated sessions.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Jo Ellen</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">2 months ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello. We want to extend our sincere apologies for the experience you had during the Storytelling hybrid training session you participated in. We understand that the connectivity issues faced by the remote participant impacted the flow of the course, and we are so sorry that this affected your overall experience. While these technical difficulties were beyond our control, we totally acknowledge your point that a dedicated remote or in-person course might have provided a more seamless experience. Because of this we will review our Open Course training format to better balance participants’ preferences and ensure a more consistent experience for all. We genuinely value your feedback and would appreciate if you could revisit this feefo review to provide insights on the programme content as well. Your perspective on the content itself is important to us and will help us make meaningful improvements. One of our team has already reached out to you separately and we want you to know how valuable your feedback has been. If there is anything else we can do, please let us know. Kind regards Jo Ellen (Grzyb) Director, Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f7a" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f7a-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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class="sc-9971eb42-10 iRguQW">Gabrielle</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-location" class="sc-9971eb42-12 hfEIEf">Hertfordshire</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">2 months ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 03/09/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f6f/customer-review-great-course-highly-recommend-thank-you" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66e8cdf4e4b03b94a3018f6f/customer-review-great-course-highly-recommend-thank-you"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div 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6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What Gabrielle said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">This was booked through my Manager but the information provided ahead of the course was very useful.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi Gabrielle, Thank you so much for your five star review of our Two-Day Train the Trainer course. We're delighted to hear that the pre-course preparation materials were helpful and that you highly recommend the course. We greatly appreciate it! Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66eade18e4b000bb52880e36"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66eade18e4b000bb52880e36_content" aria-expanded="false" id="Feedback_Accordion_Title_66eade18e4b000bb52880e36_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Train the Trainer Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">Both James and Katy were great trainers. I would highly recommend the course. I was the only attendee participating online and it didn't effect the c</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" fill="#E3EBF5" 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id="more-reviews-of-the-product-id-66eade18e4b000bb52880e36" class="sc-d23b41c-4 icOBjU">More reviews of this product (63)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/tttc2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66eade18e4b000bb52880e36" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66eade18e4b000bb52880e36_content" role="region" aria-labelledby="Feedback_Accordion_Title_66eade18e4b000bb52880e36_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Both James and Katy were great trainers. I would highly recommend the course. I was the only attendee participating online and it didn't effect the course or impact on my contribution.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Gabrielle! Thank you once more for your five star review of our Two-Day Train the Trainer course. We are absolutely thrilled that you enjoyed the course and were able to participate remotely using our hybrid setup. It is wonderful to know that you did not feel any impact on your contributions and you were able to be fully engaged; we know this can often be tricky so we have worked tirelessly on creating an effortless hybrid solution. James and Katy, likewise, enjoyed their time with the group. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f6f" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66e8cdf4e4b03b94a3018f6f-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">2 months ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 28/08/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66df94b6e4b00b6c5f8f3a3d/customer-review-a-very-worthwhile-day-session" aria-label="feedback-url" 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font-size="18"><path id="customer-star-service-attributes-outlined-2-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-2-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">To be honest I wouldn't know as our HR department booked this for me.</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello there, Thank you so much for your five star review of our One-Day Conflict Management course. We're happy to hear that you found the day worthwhile! We hope to welcome you to Impact Factory again. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66e1ae60e4b0feda6e4b49ca"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66e1ae60e4b0feda6e4b49ca_content" aria-expanded="false" id="Feedback_Accordion_Title_66e1ae60e4b0feda6e4b49ca_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Conflict Management Course - 1 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">I thought the course was very well structured and moved naturally. Sheila and Katy were brilliant trainers, they really brought useful insights and ha</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path id="customer-comment-media-star-rating-outlined-0-path-1" fill="#E3EBF5" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-comment-media-star-rating-outlined-0-path-2" 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id="more-reviews-of-the-product-id-66e1ae60e4b0feda6e4b49ca" class="sc-d23b41c-4 icOBjU">More reviews of this product (29)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/conf1" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66e1ae60e4b0feda6e4b49ca" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66e1ae60e4b0feda6e4b49ca_content" role="region" aria-labelledby="Feedback_Accordion_Title_66e1ae60e4b0feda6e4b49ca_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">I thought the course was very well structured and moved naturally. Sheila and Katy were brilliant trainers, they really brought useful insights and had great expertise, it was a real pleasure to work </div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our One-Day Conflict Management Course. We are absolutely thrilled that you enjoyed the course and felt it was well structured and moved naturally. Sheila and Katy, likewise, found the day pleasurable and enjoyed working with the small group that was present. It is fantastic to hear that you now feel more confident following the course. Remember when applying the new techniques that the smallest changes can have the biggest impact. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Do remember we remain a resource for you if you have any questions or need any additional advice. Thank you for taking the time to give us feedback - we really appreciate it. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66df94b6e4b00b6c5f8f3a3d" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66df94b6e4b00b6c5f8f3a3d-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" 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tmeFg"><svg width="18" height="18" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" role="img"><circle cx="10" cy="6" r="4" stroke="#303030" stroke-width="2"></circle><path d="M17.5 18c0-5-2.5-8-7.5-8s-8 3-8 8" stroke="#303030" stroke-width="2" stroke-linecap="round"></path></svg></div></div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">Trusted Customer</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">2 months ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 13/08/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0ff0/customer-review-great-course-to-complete" aria-label="feedback-url" 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id="customer-star-service-attributes-outlined-1-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-1-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-2-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-2" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-2-svg" font-size="18"><path id="customer-star-service-attributes-outlined-2-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-2-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-3-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-3" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-3-svg" font-size="18"><path id="customer-star-service-attributes-outlined-3-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-3-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div><div data-aqa-id="star" id="customer-star-service-attributes-outlined-4-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-star-service-attributes-outlined-4" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-star-service-attributes-outlined-4-svg" font-size="18"><path id="customer-star-service-attributes-outlined-4-path-1" fill="#FFD100" d="m6.342 6.058-5.94.461c-.387.03-.544.536-.248.797l3.285 2.918C5.166 9.7 6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Very accessible location and great staff members</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello there, Thank you so much for your five star review of our One-Day Coaching and Mentoring course. We're delighted that you found our location accessible and enjoyed our team members. We are proud of our premises located within the Business Design Centre and of course, pride ourselves in having a friendly and welcoming team. Do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66deb818e4b056bf32fd6382"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66deb818e4b056bf32fd6382_content" aria-expanded="false" id="Feedback_Accordion_Title_66deb818e4b056bf32fd6382_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Coaching and Mentoring Course - 1 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">The training was so helpful to understand what is currently missing in my practice but also to understand how can I do things better to obtain the res</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path 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3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/coaching-and-mentoring-course-1-day?sku=MENT1&displayFeedbackType=PRODUCT&timeFrame=YEAR" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-66deb818e4b056bf32fd6382" class="sc-d23b41c-4 icOBjU">More reviews of this product (30)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/ment1" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66deb818e4b056bf32fd6382" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66deb818e4b056bf32fd6382_content" role="region" aria-labelledby="Feedback_Accordion_Title_66deb818e4b056bf32fd6382_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">The training was so helpful to understand what is currently missing in my practice but also to understand how can I do things better to obtain the results that I want.</div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">1 month ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again! Thank you once more for your five star review of our One-Day Coaching and Mentoring course. We are absolutely thrilled that you enjoyed the course and found the content helpful in not only understanding what may be missing from your current practices, but understanding how to use your strengths to achieve the results you want. Thank you for taking the time to give us feedback - we really appreciate it. We hope to welcome you to Impact Factory again. Very best, Taylor, Digital Marketing Manager Impact Factory</div></div></div></div></div></div></div></div><div class="sc-3251946c-10 gJFiju"><div class="sc-3251946c-11 cMWRxC"><div data-aqa-id="feedback-like-button" tabindex="0" id="feedback-like-button-for-feedback-66cd1fa0e4b04d1b9f6a0ff0" class="sc-3251946c-12 dITaOZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-like-button-for-feedback-66cd1fa0e4b04d1b9f6a0ff0-icon"><path stroke="#000000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M5.834 18.333V9.167m-4.167 1.666v5.834c0 .92.746 1.666 1.667 1.666h11.188a2.5 2.5 0 0 0 2.471-2.12l.898-5.833A2.5 2.5 0 0 0 15.42 7.5H12.5a.833.833 0 0 1-.833-.833V3.72c0-1.134-.92-2.054-2.055-2.054-.27 0-.516.159-.626.406L6.054 8.672a.83.83 0 0 1-.762.495H3.334c-.92 0-1.667.746-1.667 1.666"></path></svg>0</div><div tabindex="0" data-aqa-id="feedback-share-button" id="feedback-share-button-for-feedback-66cd1fa0e4b04d1b9f6a0ff0" class="sc-3251946c-12 dITaOZ">Share<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 20 20" id="feedback-share-button-for-feedback-66cd1fa0e4b04d1b9f6a0ff0-icon"><path stroke="#292F36" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="m7.158 11.258 5.692 3.317m-.008-9.15L7.158 8.742M17.5 4.167a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0M7.5 10a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0m10 5.833a2.5 2.5 0 1 1-5 0 2.5 2.5 0 0 1 5 0"></path></svg></div></div></div></div></div><div data-aqa-id="feedback-container" class="sc-3251946c-0 dRXJlU"><div class="sc-3251946c-1 eNBLKG"><div data-aqa-id="feedback-customer-details-container" class="sc-3251946c-2 fFEKVS"><div class="sc-9971eb42-7 ZBsxw"><div class="sc-9971eb42-8 bwJPW"><div data-aqa-id="avatar" class="MediaCustomerPhoto-feefo-ui__sc-1qwn52x-0 jHzHeR">GE</div><div class="sc-9971eb42-9 calcVV"><div data-aqa-id="customer-name" class="sc-9971eb42-10 iRguQW">George</div><div class="sc-9971eb42-11 gktsqd"><div data-aqa-id="customer-location" class="sc-9971eb42-12 hfEIEf">London</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="customer-feedback-date" class="sc-9971eb42-13 gBQsGp">2 months ago</div></div></div></div><div data-aqa-id="customer-purchased-date" class="sc-9971eb42-14 feAvtC">Date of purchase: 08/08/2024</div></div><div class="sc-9971eb42-4 fSljCG"><a href="https://www.feefo.com/en-GB/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0fec/customer-review-" aria-label="feedback-url" id="review-summary-https://www.feefo.com/en-GB/reviews/impact-factory/66cd1fa0e4b04d1b9f6a0fec/customer-review-"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" 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6.367 7.992 6.34 6.056z"></path><path id="customer-star-service-attributes-outlined-4-path-2" fill="#FFD100" d="m17.599 6.528-5.945-.462L9.4.282a.425.425 0 0 0-.8 0L7.544 2.989c.38.737.614 1.584.676 2.507.178 2.56-1.252 4.97-3.529 5.861l.012.01-1.417 6.071c-.092.394.319.706.647.493L9 14.64l5.068 3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div></a></div><div class="sc-9971eb42-3 ffNIF"></div></div><div class="sc-3251946c-3 dOdHwh"><div data-aqa-id="customer-comment-what-customer-says" class="sc-d23b41c-1 hFNXEs">What George said about Impact Factory:</div><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">Great. Someone rang me back very quickly after I had got in touch, and also really timely responses by email</div></span></div></div></div><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">2 months ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hi Georgina, Thank you so much for your five star review of our Two-Day Line Management course. We're happy to hear that you received timely responses to your queries and had a good first experience from our Home Team. We always strive to help as quickly as we can. Thank you for taking the time to give us feedback - we really appreciate it. Very best Taylor, Digital Marketing Manager Impact Factory</div></div></div></div><div data-aqa-id="feedback-product-container" class="sc-3251946c-7 gkrUVt"><div class="sc-3251946c-5 dntMQo"><div data-aqa-id="feedback-product-reviews-label" class="sc-3251946c-6 gcPJvM">Product reviews</div></div><div elementTitle="[object Object]" class="AccordionContainer-feefo-ui__sc-1iu2nuw-0 hflUhO sc-3251946c-8 iDVGYo" data-aqa-id="accordion-feedback-accordion-title-66d83106e4b0ccf5e8dcbe7b"><div elementTitle="[object Object]" class="AccordionWrapper-feefo-ui__sc-1iu2nuw-1 bOYaAw"><h3><button aria-controls="Feedback_Accordion_Title_66d83106e4b0ccf5e8dcbe7b_content" aria-expanded="false" id="Feedback_Accordion_Title_66d83106e4b0ccf5e8dcbe7b_button" class="AccordionTitleWrapper-feefo-ui__sc-1iu2nuw-2 iGMzpE"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-summery" class="sc-d23b41c-3 jZfJJZ">Line Management Course - 2 Day</div><div data-aqa-id="customer-comment-product-container-accordion" class="sc-d23b41c-5 meFmZ"><span data-aqa-id="customer-comment"><div class="sc-1edd9af3-0 hRXwrD">I really enjoyed the LM course - of particular note was the in room/hybrid dynamic that worked really well, I personally enjoyed the mix of course par</div></span><span>...</span></div><div class="sc-9971eb42-6 bGmCeS"><div data-aqa-id="star-rating" class="sc-fea02640-0 bynAca"><div class="sc-fea02640-1 kjMFaz"><div class="sc-fea02640-3 kEMEbo"><div data-aqa-id="star" id="customer-comment-media-star-rating-outlined-0-container" class="StarContainer-feefo-ui__sc-bwwjrc-0 gYTOFQ"><div width="21" height="21" id="customer-comment-media-star-rating-outlined-0" font-size="18" class="IconWrapperContainer-feefo-ui__sc-13vzm5b-0 njaeq"><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" fill="none" viewBox="0 0 18 18" role="img" id="customer-comment-media-star-rating-outlined-0-svg" font-size="18"><path 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3.29c.328.213.739-.1.647-.493l-1.417-6.07 4.55-4.041c.295-.263.138-.768-.248-.797z"></path></svg></div></div></div></div></div><a href="impact-factory/products/line-management-course-2-day?sku=LINE2&displayFeedbackType=PRODUCT&timeFrame=YEAR" aria-label="More reviews of the product" data-aqa-id="customer-comment-more-reviews-of-the-product" id="more-reviews-of-the-product-id-66d83106e4b0ccf5e8dcbe7b" class="sc-d23b41c-4 icOBjU">More reviews of this product (124)</a><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><a href="https://www.impactfactory.com/line2" aria-label="View product page" data-aqa-id="customer-comment-view-product-page" target="_blank" id="view-product-page-id-66d83106e4b0ccf5e8dcbe7b" class="sc-d23b41c-4 icOBjU">View product website</a></div></div><div class="AccordionArrow-feefo-ui__sc-1iu2nuw-4 gNQOwQ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 18 18" font-size="1.125rem"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></button></h3><div aria-hidden="true" id="Feedback_Accordion_Title_66d83106e4b0ccf5e8dcbe7b_content" role="region" aria-labelledby="Feedback_Accordion_Title_66d83106e4b0ccf5e8dcbe7b_button" contentFontSize="0.875rem !important" class="AccordionContent-feefo-ui__sc-1iu2nuw-5 hxpqlR"><div class="sc-d23b41c-2 ctyGXN"><div data-aqa-id="customer-comment-container" class="sc-d23b41c-5 epKtko"><span data-aqa-id="customer-comment"> <div class="sc-1edd9af3-0 hRXwrD">I really enjoyed the LM course - of particular note was the in room/hybrid dynamic that worked really well, I personally enjoyed the mix of course participants from different orgs (private and public </div></span><span>...</span><br/><span data-aqa-id="customer-comment-read-more-button" style="margin-top:1.25rem"><div id="cusomter-comment-read-all" class="UnderlinedButtonStyle-feefo-ui__sc-1pft5ie-0 flEjGI">Read all<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" fill="none" viewBox="0 0 18 18" id="cusomter-comment-read-all-icon-right"><path fill="#292F36" d="M2.977 6.352a.563.563 0 0 1 .796 0L9 11.58l5.227-5.228a.563.563 0 0 1 .796.796l-5.625 5.625a.56.56 0 0 1-.796 0L2.977 7.148a.56.56 0 0 1 0-.796"></path></svg></div></span></div></div><br/><div class="sc-3251946c-9 cBVIOq"><div data-aqa-id="comment-container" class="sc-74a40ac-0 kkmleT"><div class="sc-74a40ac-2 kOeilv"><div data-aqa-id="comment-logo" class="sc-74a40ac-3 fAVmgq"><img alt="Merchant Logo" data-aqa-id="comment-logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" style="color:transparent;object-fit:contain" src="https://www.feefo.com/api/merchant-image/impact-factory-logo.png"/></div><div class="sc-74a40ac-4 fpCMTV"><div data-aqa-id="comment-author" class="sc-74a40ac-5 ijuZup">Taylor Ali</div><div class="sc-74a40ac-6 eXKSyo"><div data-aqa-id="comment-location" class="sc-74a40ac-7 ciDqwY">Impact Factory</div><svg xmlns="http://www.w3.org/2000/svg" width="4" height="4" fill="none" viewBox="0 0 4 5"><circle cx="2" cy="2.5" r="2" fill="#AFAFAF"></circle></svg><div data-aqa-id="comment-date" class="sc-74a40ac-9 bbSJfX">2 months ago</div></div></div></div><div data-aqa-id="comment-content" class="sc-74a40ac-8 iRuzzd"><div class="sc-1edd9af3-0 hRXwrD">Hello again, Georgina! Thank you once more for your five star review of our Two-Day Line Management course. We are absolutely thrilled that you enjoyed the course and found the hybrid set-up beneficial and helpful to your experience. We are particularly fond of this for the same reasons you mentioned, it shakes up the dynamic in the room and allows individuals to join from anywhere in the world, introducing new ways of thinking. We're delighted that the small group exercises worked for you and that you were able to leave feeling more confident and armed with plenty of resources. The pre and post-course materials are excellent to refer back to, and do remember we remain a resource for you if you have any questions or need any additional advice. We also run free one hour remote tasters every month which you are welcome to attend. www.impactfactory.com and click the Free Tasters tab. We hope to welcome you to Impact Factory again. 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And why it matters" font-size="16" fontColour="#292F36" id="learn-more" class="StyledLinkText-feefo-ui__sc-a2xigi-0 jgeAlx">Learn more about Feefo<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 19 18" font-size="18" color="#292F36" style="position:relative;top:3px"><path fill="#292F36" d="M16.592 7.313a.563.563 0 0 1-1.125 0V4.17l-4.664 4.664a.563.563 0 0 1-.796-.795l4.664-4.665h-3.142a.563.563 0 1 1 0-1.125h4.5a.56.56 0 0 1 .563.563zM13.779 9a.563.563 0 0 0-.562.563v5.062h-9v-9h5.062a.562.562 0 1 0 0-1.125H4.217a1.125 1.125 0 0 0-1.125 1.125v9a1.125 1.125 0 0 0 1.125 1.125h9a1.125 1.125 0 0 0 1.125-1.125V9.563A.563.563 0 0 0 13.779 9"></path></svg></a></div></div></div></div></div></div><div data-aqa-id="about-merchant-bottom-container" class="sc-58931e74-0 chFbzO"><div data-aqa-id="about-merchant-name" class="sc-58931e74-1 jYNByD">About Impact Factory</div><div data-aqa-id="about-merchant-description" class="sc-58931e74-2 gvFqae"><div class="sc-1edd9af3-0 hRXwrD">Impact Factory provides you and your organisation with the confidence, drive and motivation to develop and thrive. 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