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data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >IT サポート</a> <a href="/ja/software/jira/service-management/it-operations" data-event="clicked" data-uuid="747f5065-67" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >IT オペレーション</a> <a href="/ja/software/jira/service-management/features/enterprise-service-management" data-event="clicked" data-uuid="bfa0bd2a-82" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >ビジネスチーム</a> <a href="/ja/software/jira/service-management/customer-service-software" data-event="clicked" data-uuid="67c07098-96" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" 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data-label-english="Subnav logo" > <span class="imkt-navbar__title-text">Jira テンプレート</span> </a> <button id="jsToggleNavbarMenu" class="aui-icon aui-icon-small aui-iconfont-arrow-down" data-event="clicked" data-uuid="ac7dfca4-4b-open-close-nav-menu" data-event-component="linkButton" data-event-container="navbar" data-schema-version="1" data-product-key="jiraSoftware" data-label="無料で入手する" >Open and close the navigation menu</button> </div> <ul class="imkt-navbar__link-list" > <li > <a href="#" class="imkt-navbar__link-list-link imkt-navbar__link-list-link--dropdown-trigger" data-event="clicked" data-uuid="ac990e2f-1a" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label="カテゴリー" data-label-english="Categories" >カテゴリー</a> <div class="imkt-navbar__dropdown-links dropdown-container " > <ul> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/software-development" tabindex="0" data-event="clicked" data-uuid="996a3724-46" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="ソフトウェア開発" data-label-english="Software development" class="imkt-navbar__dropdown-links__link">ソフトウェア開発</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/marketing" tabindex="0" data-event="clicked" data-uuid="b50e0d6c-df" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="マーケティング" data-label-english="Marketing" class="imkt-navbar__dropdown-links__link">マーケティング</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/design" tabindex="0" data-event="clicked" data-uuid="73eb2d03-96" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="デザイン" data-label-english="Design" class="imkt-navbar__dropdown-links__link">デザイン</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/sales" tabindex="0" data-event="clicked" data-uuid="5e2b88b6-38" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="営業" data-label-english="Sales" class="imkt-navbar__dropdown-links__link">営業</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/operations" tabindex="0" data-event="clicked" data-uuid="709e29d4-0d" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="オペレーション" data-label-english="Operations" class="imkt-navbar__dropdown-links__link">オペレーション</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/service-management" tabindex="0" data-event="clicked" data-uuid="069a6a07-19" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="サービス管理" data-label-english="Service management" class="imkt-navbar__dropdown-links__link">サービス管理</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/hr" tabindex="0" data-event="clicked" data-uuid="3328a750-08" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="人事" data-label-english="HR" class="imkt-navbar__dropdown-links__link">人事</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/legal" tabindex="0" data-event="clicked" data-uuid="a30d474f-4f" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="法務" data-label-english="Legal" class="imkt-navbar__dropdown-links__link">法務</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/it-operations" tabindex="0" data-event="clicked" data-uuid="41836af2-85" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="IT オペレーション" data-label-english="IT Operations" class="imkt-navbar__dropdown-links__link">IT オペレーション</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/finance" tabindex="0" data-event="clicked" data-uuid="fde28131-8e" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="ファイナンス" data-label-english="Finance" class="imkt-navbar__dropdown-links__link">ファイナンス</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/project-management/templates" tabindex="0" data-event="clicked" data-uuid="8cee1cb2-4b" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="プロジェクト管理テンプレート" data-label-english="Project Management Templates" class="imkt-navbar__dropdown-links__link">プロジェクト管理テンプレート</a> </li> </ul> </div> </li> <li > <a href="" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="c4bc5b50-d9" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label-english=" " ></a> </li> </ul> <div class="imkt-navbar__right-nav"> 無料で入手する </div> </div> </div> </div> <div class="container-fluid imkt-navbar__collapsed-section"> <div class="row"> <div class="column"> <ul class="imkt-navbar__collapsed-link-list" > <li > <a href="#" class="imkt-navbar__collapsed-link-list-link imkt-navbar__collapsed-link-list-link--dropdown-trigger" data-event="clicked" data-uuid="ac990e2f-1a" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label="カテゴリー" data-label-english="Categories" >カテゴリー</a> <div class="imkt-navbar__collapsed-dropdown-links dropdown-container " > <ul> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/software-development" tabindex="0" data-event="clicked" data-uuid="996a3724-46" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="ソフトウェア開発" data-label-english="Software development" class="imkt-navbar__dropdown-links__link">ソフトウェア開発</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/marketing" tabindex="0" data-event="clicked" data-uuid="b50e0d6c-df" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="マーケティング" data-label-english="Marketing" class="imkt-navbar__dropdown-links__link">マーケティング</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/design" tabindex="0" data-event="clicked" data-uuid="73eb2d03-96" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="デザイン" data-label-english="Design" class="imkt-navbar__dropdown-links__link">デザイン</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/sales" tabindex="0" data-event="clicked" data-uuid="5e2b88b6-38" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="営業" data-label-english="Sales" class="imkt-navbar__dropdown-links__link">営業</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/operations" tabindex="0" data-event="clicked" data-uuid="709e29d4-0d" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="オペレーション" data-label-english="Operations" class="imkt-navbar__dropdown-links__link">オペレーション</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/service-management" tabindex="0" data-event="clicked" data-uuid="069a6a07-19" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="サービス管理" data-label-english="Service management" class="imkt-navbar__dropdown-links__link">サービス管理</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/hr" tabindex="0" data-event="clicked" data-uuid="3328a750-08" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="人事" data-label-english="HR" class="imkt-navbar__dropdown-links__link">人事</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/legal" tabindex="0" data-event="clicked" data-uuid="a30d474f-4f" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="法務" data-label-english="Legal" class="imkt-navbar__dropdown-links__link">法務</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/it-operations" tabindex="0" data-event="clicked" data-uuid="41836af2-85" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="IT オペレーション" data-label-english="IT Operations" class="imkt-navbar__dropdown-links__link">IT オペレーション</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/software/jira/templates/finance" tabindex="0" data-event="clicked" data-uuid="fde28131-8e" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="ファイナンス" data-label-english="Finance" class="imkt-navbar__dropdown-links__link">ファイナンス</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/ja/project-management/templates" tabindex="0" data-event="clicked" data-uuid="8cee1cb2-4b" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="プロジェクト管理テンプレート" data-label-english="Project Management Templates" class="imkt-navbar__dropdown-links__link">プロジェクト管理テンプレート</a> </li> </ul> </div> </li> <li > <a href="" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="c4bc5b50-d9" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label-english=" " ></a> </li> </ul> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Navbar", "params": { "hasCharlie":"false" } } </script></nav> <div class="container-fluid xs-cozy-top hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--image"> <img id="57786276" alt="分析ヘルプセンター" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:809842fa-7550-4dcf-bd0a-405d5c886e49/analytics_help_center.png?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid xs-comfortable-bottom hide-all theme-one"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="container-fluid xs-cozy-bottom"> <div class="row flex-container"> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="d92f39a5" alt="ヘルプデスクウィンドウ" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:3ea875a6-6756-43df-9772-b5bccd8c97ac/illustrations-spot-Help%20Desk%20Window.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > セルフサービスを推進する </h3> <p>サービスポータルを使用して、従業員がよくある質問に対する回答を見つけたり、関連するレポート、ダッシュボード、モデルを探したりできます。ナレッジベースを設定し、関連記事を表示して問い合わせへの回答に役立てます。</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="151b0247" alt="ファイル" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:718ecaab-df88-4708-9fad-1a23773dc41c/Magic%20Files@2x.png?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 全体図を把握 </h3> <p>メール、チャットツール、ポータルなど、複数のチャンネルからのリクエストを 1 つにまとめます。ワークフローによって進捗を追跡できます。また、キューによってリクエストを優先度ごとに整理して、他のユーザーが取り組んでいる作業を確認できます。</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="df2cbc94" alt="複数のドキュメント" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:91b1020d-8785-4966-b22d-04c8dfaab94f/illustrations-spot-Document%20multi.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > チームの重要性を高める </h3> <p>顧客満足度レポートを見て、チームが組織にもたらす価値を数値化できます。チームの仕事ぶりをレポートとダッシュボードで評価します。また、これらの指標によってサービスエクスペリエンスを改善して最適化します。</p> </div> </div> </div> </div> </div> </div> <div class="column md-cozy text-center no-flex" > <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="分析サービス管理" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--one button--regular button--primary" id="analytics-service-management2" > テンプレートを使用 </span> <div id="imkt-jsx--e7f391a9" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--e7f391a9", "props": { "cloudSignupLink": "/ja/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management2", "labels": { "SiteSelectorModal.cancel": "キャンセル", "SiteSelectorModal.createPage": "ページを作成する", "SiteSelectorModal.selectASite": "サイトを選択する", "SiteSelectorModal.startASite": "新規サイトを始める", "SiteSelectorModal.switchAccount": "別のアカウントでサインインする", "SiteSelectorModal.selectedTemplate": "選択されました。" } } } </script> </div> </div> </div> </div> <div class="container-fluid xs-outerspace-top hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 注目の製品: Jira Service Management </h2> <p>あらゆる分析リクエストを 1 か所で管理して、従業員が必要なデータやインサイトにアクセスできるようにします。 <a data-event="clicked" data-uuid="422c3af9-780" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="詳細" data-label-english="Learn more" href="/ja/software/jira/service-management">詳細</a></p> </div> </div> <div class="column column-md-10 column-md-offset-1 " > <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s24 between flexColSm block-theme-one-reduce-more-padding "> <div class="component component--block" > <div class="intra-div no-flex component--block__background n0 has-border border-color-default padding-16 padding-style- allSides border-radius-default border-width-0"> <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 「これで、データを抽出してレポートのベースにできる、唯一の信頼できる場所ができました。これにより、組織全体の状況をより明確に把握して認識を共有できます」 </h3> <h5 class="heading"><br /> MARIE BJØRKE 氏</h5> <p>ISS World、IT サービス管理責任者</p> </div> </div> </div> <div class="component component--image canva has-bg-color n900 expand-to-column"> <img id="8e4ec1f6" alt="ロゴ: ソニー・ミュージックパブリッシング" class="component__image" style="width:160px;" src="https://wac-cdn.atlassian.com/dam/jcr:6ae609b0-65d0-4da4-b9ed-3cb0cd206338/ISS%20logo.svg?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> </div> <div class="container-fluid hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 関連テンプレート </h2> </div> <div class="component--filter-sort-search"> <div class="right-items xs-none-top flex-container"> <div class="categories-containers"> </div> <div class="sorter-area"> </div> <div class="text-left"> <div class="all-items search-grid static-fix"> <div class="pi static shadows search-grid column column-xs-6 column-md-4"> <div class="inner"> <div class="img-area " style="min-height: ;"> <img style="max-width: 90%; max-height: ;" class="keep" alt="一般的なサービス管理" data-lz="https://wac-cdn.atlassian.com/dam/jcr:eb4ead57-a305-4b2e-9734-8d2fbb2e6dba/JSM-GeneralService.svg?cdnVersion=2445" src="data:image/png;base64,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"> <noscript><img alt="一般的なサービス管理" src="https://wac-cdn.atlassian.com/dam/jcr:eb4ead57-a305-4b2e-9734-8d2fbb2e6dba/JSM-GeneralService.svg?cdnVersion=2445"></noscript> </div> <h5 class="product eyebrows">Jira Service Management</h5> <h4 class="keep text-n900">一般的なサービス管理</h4> <p class="description text-n900">社内サービスリクエストをすべて管理します。</p> </div> </div> <div class="pi static shadows search-grid column column-xs-6 column-md-4"> <div class="inner"> <div class="img-area " style="min-height: ;"> <img style="max-width: 90%; max-height: ;" class="keep" alt="ITSM" data-lz="https://wac-cdn.atlassian.com/dam/jcr:0e877aaa-1f77-4f18-ae7f-c2b1002b55e0/JSM-ITSM.svg?cdnVersion=2445" 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class="pi static shadows search-grid column column-xs-6 column-md-4"> <div class="inner"> <div class="img-area " style="min-height: ;"> <img style="max-width: 90%; max-height: ;" class="keep" alt="マーケティングサービス管理" data-lz="https://wac-cdn.atlassian.com/dam/jcr:f49f7928-2d74-4f4b-8b2a-60c8e17fd672/JSM-marketing-service-management-template.svg?cdnVersion=2445" 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,"extraLink2Label":"" ,"extraLink3URL":"" ,"extraLink3Label":"" ,"extraLink4URL":"" ,"extraLink4Label":"" } ], "labels":{"items": "統合", "allItems": "すべての統合", "sidebar": "発見する", "results": "件の結果", "result": "結果", "noResults": "結果が見つかりません", "copyLabel": "", "copied": "", "closeLabel": "", "search": "検索", "linkLabel": "詳細を見る", "shareLabel": "share", "shareBelowLabel": "", "allCategoriesLabel": "Available in", "selected": "Selected"} } } </script> </div> </div> </div> </div> <div class="container-fluid hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 関連リソース </h2> </div> <div class="container-fluid xs-none-top"> <div class="row flex-container"> <div class="column column-xs-6 no-flex" > <div class="component component--image-heading-textblock icon-background"> <div class="component__image component__image--left outerspace"> <img id="ae68c26c" alt="方向アイコン" class="component__image" style="width:64px;" src="https://wac-cdn.atlassian.com/dam/jcr:ef40b137-e923-4c65-97e9-4db23625fea9/Direction-Color.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right outerspace" style="padding-left:64px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management におけるエンタープライズサービス管理の仕組み </h4> <div class="component component--link-button "> <a href="/ja/software/jira/service-management/product-guide/getting-started/enterprise-service-management" target='_blank' data-event="clicked" data-uuid="a55e571f-0b" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="ガイドを見る" data-label-english="View the guide" class="component__link link-arrow " > ガイドを見る<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-xs-6 no-flex" > <div class="component component--image-heading-textblock icon-background"> <div class="component__image component__image--left outerspace"> <img id="4342718f" alt="方向アイコン" class="component__image" style="width:64px;" src="https://wac-cdn.atlassian.com/dam/jcr:ef40b137-e923-4c65-97e9-4db23625fea9/Direction-Color.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right outerspace" style="padding-left:64px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > ESM (エンタープライズサービスマネジメント) に対するアトラシアンのアプローチ </h4> <div class="component component--link-button "> <a href="/ja/whitepapers/atlassian-esm-approach" target='_blank' data-event="clicked" data-uuid="2e6e442e-1a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="詳細を見る" data-label-english="Learn more" class="component__link link-arrow " > 詳細を見る<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid xs-comfortable-bottom hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 分析サービス管理テンプレートで開始する方法 </h2> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="98d2b916-e7-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="1. ヘルプセンターとポータルをセットアップするさらに表示" id="set-up-help-center-and-portal" href="javascript:void(0);"> <span class="label"> 1. ヘルプセンターとポータルをセットアップする<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">さらに表示</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>ヘルプセンターでは、従業員がリクエストを送信したり、セルフサービスのナレッジベースにアクセスしたりできます。ウェルカムメッセージ、お知らせ、レイアウトを設定します。</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="20bf8249-fd-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="2. リクエストタイプをカスタマイズするさらに表示" id="customize-request-types" href="javascript:void(0);"> <span class="label"> 2. リクエストタイプをカスタマイズする<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">さらに表示</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>カスタマイズされたリクエストタイプを使用したり、独自のリクエストタイプを作成したりして、従業員やエージェントをサポートします。</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="5959c497-aa-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="3. キューを整理するさらに表示" id="organize-queues" href="javascript:void(0);"> <span class="label"> 3. キューを整理する<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">さらに表示</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>チームがリクエストを選別して対処する方法に合わせて、キューを調整します。</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="569c712a-79-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="4. エージェントを追加するさらに表示" id="add-agents" href="javascript:void(0);"> <span class="label"> 4. エージェントを追加する<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">さらに表示</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>ここからが、おもしろいところです。エージェントをサービスプロジェクトチームに追加します。</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"さらに表示", "hideText":"非表示", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":false, "useAccordionStyle":false } } </script></div> </div> </div> </div> <div class="container-fluid xs-comfortable hide-all n900"> <div class="row flex-container"> <div class="column text-center light-text no-flex" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > このテンプレートを使用する準備はできましたか? </h2> </div> <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="分析サービス管理" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--two button--regular button--primary" id="analytics-service-management3" > 無料で入手する </span> <div id="imkt-jsx--0c298f08" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--0c298f08", "props": { "cloudSignupLink": "/ja/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management3", "labels": { "SiteSelectorModal.cancel": "キャンセル", "SiteSelectorModal.createPage": "ページを作成する", "SiteSelectorModal.selectASite": "サイトを選択する", "SiteSelectorModal.startASite": "新規サイトを始める", "SiteSelectorModal.switchAccount": "別のアカウントでサインインする", "SiteSelectorModal.selectedTemplate": "選択されました。" } } } </script> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-7 column-lg-8 " > <div class="intra-div alignContentStretch alignItemsStretch justifyStart noWrap no s0 between has-border border-color-b50 padding-default padding-style- allSides border-radius-5 border-width-5"> <div class="component component--image"> <img id="62106c3e" alt="スクリーンショット：分析ヘルプ・センター" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:4eab0906-3729-4d45-a151-68306e2fc3e0/analytics_help_center.png?cdnVersion=2445" loading="lazy" /> </div> </div> </div> <div class="column column-md-5 column-lg-4 alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock text-oversized"> <h1 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 分析サービス管理テンプレート </h1> <p>すべての分析およびデータのリクエストを取得、トリアージ、管理する</p> </div> <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="分析サービス管理" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--one button--regular button--primary" id="analytics-service-management" > テンプレートを使用 </span> <div id="imkt-jsx--4244117e" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--4244117e", "props": { "cloudSignupLink": "/ja/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management", "labels": { "SiteSelectorModal.cancel": "キャンセル", "SiteSelectorModal.createPage": "ページを作成する", "SiteSelectorModal.selectASite": "サイトを選択する", "SiteSelectorModal.startASite": "新規サイトを開始", "SiteSelectorModal.switchAccount": "別のアカウントでサインインする", "SiteSelectorModal.selectedTemplate": "選択されました。" } } } </script> </div> <div class="component component--block" > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s8 between has-border border-color-n40 padding-16 padding-style-topOnly topOnly border-radius-default border-width-2"> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn-8 fnt-ln font-lnh- eyebrows heading" > 最適な状況 </h6> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #0052cc; fill-rule:evenodd;" d="M8.52,12.29a1.94,1.94,0,0,1,1.93,1.93v12.7a1.93,1.93,0,0,1-1.93,1.93H3.38a1.92,1.92,0,0,1-1.93-1.93V14.22a1.93,1.93,0,0,1,1.93-1.93Z"/><path style="fill: #0052cc; fill-rule:evenodd;" d="M20.57,9.08A1.92,1.92,0,0,1,22.5,11V26.92a1.92,1.92,0,0,1-1.93,1.93H15.43a1.92,1.92,0,0,1-1.93-1.93V11a1.92,1.92,0,0,1,1.93-1.93Z"/><path style="opacity:0.5; fill:#0052cc; fill-rule:evenodd;" d="M32.62,1.37a1.92,1.92,0,0,1,1.93,1.92V26.92a1.93,1.93,0,0,1-1.93,1.93H27.48a1.94,1.94,0,0,1-1.93-1.93V3.29a1.93,1.93,0,0,1,1.93-1.92Z"/><path style="opacity:0.5; fill:#0052cc; fill-rule:evenodd;" d="M34.55,31.74a1.45,1.45,0,0,1,.07,2.89H1.45a1.45,1.45,0,0,1-.07-2.89H34.55Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>アナリティクスチーム</p> </div> </div> </div> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s8 between component--block xs-none-top" > <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn-8 fnt-ln font-lnh- eyebrows heading" > 主な機能 </h6> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M31.81,4.09H18.73a2.11,2.11,0,0,1-1.3-.45l-4-3.18A2.07,2.07,0,0,0,12.12,0H4.19A4.2,4.2,0,0,0,0,4.19v7.17A4.19,4.19,0,0,1,4.19,7.17H31.81A4.19,4.19,0,0,1,36,11.36V8.29A4.2,4.2,0,0,0,31.81,4.09Z"/><rect style="fill:#091e42;" y="7.17" width="36" height="28.83" rx="4.19"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>リクエストタイプ</p> </div> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M13.48,12a3,3,0,0,0-3-3H5.65a3,3,0,0,0-3,3V23.34a1.52,1.52,0,0,0,1.51,1.52H12a1.52,1.52,0,0,0,1.51-1.52ZM5.27,20.82A1.13,1.13,0,0,0,6.41,22H10a1.13,1.13,0,0,0,1.08-1.13,1.14,1.14,0,0,0-1.14-1.14H6.35A1.14,1.14,0,0,0,5.27,20.82Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M14.49,35V35A1.14,1.14,0,0,0,16.77,35V24.86H14.49Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M25.61,8.94H11.21V9A3,3,0,0,1,13.48,12V23.34A1.52,1.52,0,0,1,12,24.86H27.12a1.52,1.52,0,0,0,1.52-1.52V12A3,3,0,0,0,25.61,8.94Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M6.91,3.64V9.12a1.14,1.14,0,0,0,2.28,0V3.64Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M6.91.86A.76.76,0,0,1,7.67.1H12a.76.76,0,0,1,.75.76v2a.76.76,0,0,1-.75.76H6.91Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>ヘルプ・ポータル</p> </div> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M30.06,9.09a1.58,1.58,0,0,0,.07-3.15h-13a1.57,1.57,0,0,0-.08,3.14h13Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M30.06,16.78a1.57,1.57,0,0,1,.07,3.14h-13a1.57,1.57,0,0,1-.08-3.14h13Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M30.06,27.26a1.57,1.57,0,0,1,.07,3.14h-13a1.58,1.58,0,0,1-.08-3.15h13Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M31.81,36A4.2,4.2,0,0,0,36,31.81V4.19A4.2,4.2,0,0,0,31.81,0H4.19A4.2,4.2,0,0,0,0,4.19V31.81A4.2,4.2,0,0,0,4.19,36ZM10.42,4.48A1.57,1.57,0,0,1,12.7,6.65l-.06.06L9.13,10.2A1.58,1.58,0,0,1,7,10.26l-.06-.06L4.83,8.13A1.57,1.57,0,0,1,7,5.85l.06.05,1,1ZM12.65,15a1.58,1.58,0,0,0-2.23,0L8,17.35l-1-1L7,16.33a1.57,1.57,0,0,0-2.16,2.29l2.08,2.07.06,0a1.57,1.57,0,0,0,2.16,0l3.51-3.5.06-.06A1.57,1.57,0,0,0,12.65,15ZM10.42,25.45a1.57,1.57,0,0,1,2.28,2.17l-.06.06L9.13,31.17A1.58,1.58,0,0,1,7,31.23l-.06-.06L4.83,29.1A1.57,1.57,0,0,1,7,26.82l.06.05,1,1ZM31.63,7.51a1.57,1.57,0,0,1-1.57,1.58h-13a1.57,1.57,0,0,1,.08-3.14h13A1.57,1.57,0,0,1,31.63,7.51Zm-1.57,9.27a1.57,1.57,0,0,1,.07,3.14h-13a1.57,1.57,0,0,1-.08-3.14h13Zm1.57,12a1.57,1.57,0,0,0-1.57-1.57h-13a1.58,1.58,0,0,0,.08,3.15h13A1.56,1.56,0,0,0,31.63,28.83Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>キュー</p> </div> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M26.05,25.24a5.77,5.77,0,0,1,5.77,5.68v.18a1.21,1.21,0,0,1-2.42.06V31a3.35,3.35,0,0,0-3.27-3.35H10A3.35,3.35,0,0,0,6.6,30.93v.17a1.21,1.21,0,0,1-2.42.06V31a5.77,5.77,0,0,1,5.68-5.77H26.05Z"/><path style="fill: none; fill-rule:evenodd;" d="M22.18,14.78a2.28,2.28,0,1,0,2.28,2.28A2.28,2.28,0,0,0,22.18,14.78Z"/><path style="fill: none; fill-rule:evenodd;" d="M13.85,14.78a2.28,2.28,0,1,0,2.28,2.28A2.28,2.28,0,0,0,13.85,14.78Z"/><path style="fill: none; fill-rule:evenodd;" d="M18,2.42a.87.87,0,0,0,0,1.74h0a.87.87,0,0,0,0-1.74Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M10.29,28.29a7.71,7.71,0,0,0,15.42,0v-.63H10.29Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M19.21,8.6V6.35a3.29,3.29,0,1,0-2.42,0V8.6h2.42ZM18,4.16h0a.87.87,0,1,1,.88-.87A.86.86,0,0,1,18,4.16Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M27.29,8.6H8.71a2.93,2.93,0,0,0-2.93,2.94v11A2.93,2.93,0,0,0,8.4,25.45a5.78,5.78,0,0,1,1.46-.21H26.05a5.63,5.63,0,0,1,1.55.21,2.93,2.93,0,0,0,2.62-2.92v-11A2.93,2.93,0,0,0,27.29,8.6ZM13.85,19.34a2.28,2.28,0,1,1,2.28-2.28A2.28,2.28,0,0,1,13.85,19.34Zm8.33,0a2.28,2.28,0,1,1,2.28-2.28A2.28,2.28,0,0,1,22.18,19.34Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>自動化</p> </div> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top xs-none-bottom"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 分析サービス管理テンプレートとは </h2> <p>分析サービス管理テンプレートは、リクエストを一元的に取得、トリアージ、管理し、従業員が必要なデータやインサイトにアクセスできるように支援する分析/データ・チーム向けに設計されています。</p> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top xs-none-bottom"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 分析サービス管理テンプレートに含まれているもの </h2> </div> </div> </div> </div> <div class="imkt-tab-container container-fluid"> <div class="component component--tab-navigation positionTop center "> <div class="mobile-nav-container default"> <div class="mobile-tab-navigation pill" id="select-adbacae5-b242-451f-8e28-920204ea746c"> <button class="b50 text-n800 border-color-n50 active"></button> <ul class="tab-dropdown-options"> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-1fc00b0e-e996-4575-a78a-eb002ed62765" data-tab-name="request-types" data-event="clicked" data-uuid="1fc00b0e-e9-0" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Request types" >リクエストタイプ</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-3f1e31ff-a855-4b6c-94bb-53a2e2b9193d" data-tab-name="help-portal" data-event="clicked" data-uuid="3f1e31ff-a8-1" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Help portal" >ヘルプ・ポータル</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-a6657d02-fb71-435b-9da7-4a2bd987fb38" data-tab-name="queues" data-event="clicked" data-uuid="a6657d02-fb-2" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Queues" >キュー</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-cb5cc7c8-b77b-438d-94cd-863fd3ab37aa" data-tab-name="automation" data-event="clicked" data-uuid="cb5cc7c8-b7-3" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Automation" >自動化</a> </li> </ul> </div> </div> <ul class="imkt-tab-list even pill center border-color-n50 no-mobile-nav "> <li class="imkt-tab border-color-n50"> <a href="#tab-1fc00b0e-e996-4575-a78a-eb002ed62765" data-event="clicked" data-uuid="1fc00b0e-e9-4" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="リクエストタイプ" data-label-english="Request types" data-tab-name="request-types" class="n20 text-n300 border-color-n50 "> リクエストタイプ </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-3f1e31ff-a855-4b6c-94bb-53a2e2b9193d" data-event="clicked" data-uuid="3f1e31ff-a8-5" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="ヘルプ・ポータル" data-label-english="Help portal" data-tab-name="help-portal" class="n20 text-n300 border-color-n50 "> ヘルプ・ポータル </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-a6657d02-fb71-435b-9da7-4a2bd987fb38" data-event="clicked" data-uuid="a6657d02-fb-6" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="キュー" data-label-english="Queues" data-tab-name="queues" class="n20 text-n300 border-color-n50 "> キュー </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-cb5cc7c8-b77b-438d-94cd-863fd3ab37aa" data-event="clicked" data-uuid="cb5cc7c8-b7-7" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="自動化" data-label-english="Automation" data-tab-name="automation" class="n20 text-n300 border-color-n50 "> 自動化 </a> </li> </ul> </div> <div class="content-tabs "> <div id="tab-1fc00b0e-e996-4575-a78a-eb002ed62765" class="imkt-tab-block active"> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 関連する情報を取得する </h2> <p>一般的な分析サポートの課題には編集可能なリクエスト・タイプを使用するか、チームの分析サポート・サービスに特化した独自のリクエスト・タイプを作成します。</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="53088166" alt="オンコールのスクリーンショット" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:3f1a28b7-bfe3-4c1b-964a-41e5fc99e08b/Request-types.png?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> </div> <div id="tab-3f1e31ff-a855-4b6c-94bb-53a2e2b9193d" class="imkt-tab-block "> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > ヘルプ・センター・ポータルをカスタマイズする </h2> <p>従業員のニーズに合わせて、カスタマイズ可能なリクエスト・タイプとワークフローを備えた分析サービス・ポータルを作成します。</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="5e8a6ea9" alt="スクリーンショット：変更リクエスト" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:809842fa-7550-4dcf-bd0a-405d5c886e49/analytics_help_center.png?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> </div> <div id="tab-a6657d02-fb71-435b-9da7-4a2bd987fb38" class="imkt-tab-block "> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 組織化された分析サポートの提供 </h2> <p>ヘルプ・センター、メール、チャット、その他のチャネルからの従業員のリクエストをキューに整理して、リクエストが届いたらすぐに表示、優先順位付け、割り当てを行うことができます。</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="542a4ba1" alt="スクリーンショット：アセット" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:45befd94-72cd-49d4-8a05-d0233955d239/Requests.png?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> </div> <div id="tab-cb5cc7c8-b77b-438d-94cd-863fd3ab37aa" class="imkt-tab-block "> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > ヘルプデスクを自動化する </h2> <p>手動の反復タスクを行う必要がなくなり、自動化によって重要な作業に集中できます。</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="87e286b6" alt="バックログのスクリーンショット" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:056c77fc-3a3b-4707-995d-3e375ace0265/Automation.png?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Tabs", "params": { "tabBorderColor":"n50", "tabBackgroundColor":"n20", "tabTextColor":"n300", "tabBackgroundColorActive":"b50", "tabTextColorActive":"n800", "defaultTab":"request-types", "linkedContainerTab":false, "selectId":"select-adbacae5-b242-451f-8e28-920204ea746c" } } </script></div> <div class="container-fluid xs-cozy-bottom"> <div class="row flex-container reduced-row"> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="2651b5e1" alt="ヘルプデスクウィンドウ" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:3ea875a6-6756-43df-9772-b5bccd8c97ac/illustrations-spot-Help%20Desk%20Window.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > セルフサービスを推進する </h3> <p>サービスポータルを使用して、従業員がよくある質問に対する回答を見つけたり、関連するレポート、ダッシュボード、モデルを探したりできます。ナレッジベースを設定し、関連記事を表示して問い合わせへの回答に役立てます。</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="f2a091cd" alt="ファイル" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:718ecaab-df88-4708-9fad-1a23773dc41c/Magic%20Files@2x.png?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 全体図を把握 </h3> <p>メール、チャットツール、ポータルなど、複数のチャンネルからのリクエストを 1 つにまとめます。ワークフローによって進捗を追跡できます。また、キューによってリクエストを優先度ごとに整理して、他のユーザーが取り組んでいる作業を確認できます。</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="3681db44" alt="複数のドキュメント" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:91b1020d-8785-4966-b22d-04c8dfaab94f/illustrations-spot-Document%20multi.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > チームの重要性を高める </h3> <p>顧客満足度レポートを見て、チームが組織にもたらす価値を数値化できます。チームの仕事ぶりをレポートとダッシュボードで評価します。また、これらの指標によってサービスエクスペリエンスを改善して最適化します。</p> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top xs-none-bottom"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 分析サービス管理テンプレートで開始する方法 </h2> <p>あらゆる分析リクエストを 1 か所で管理して、従業員が必要なデータやインサイトにアクセスできるように支援します。</p> </div> <div class="imkt-feature-table-container with-circular-show-hide"> <div class="features-header bottomOnly"> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="5bf15c1d-fe-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="ヘルプセンターとポータルをセットアップする " href="javascript:void(0);"> <span class="label"> ヘルプセンターとポータルをセットアップする </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>ヘルプセンターでは、従業員がリクエストを送信したり、セルフサービスのナレッジベースにアクセスしたりできます。ウェルカムメッセージ、お知らせ、レイアウトを設定します。 <a data-event="clicked" data-uuid="d611739a-6a0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="詳細は、こちらをご覧ください。" data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#1-set-up-and-customize-your-project">詳細は、こちらをご覧ください。</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="aef69cc5-d5-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="リクエスト・タイプをカスタマイズする " href="javascript:void(0);"> <span class="label"> リクエスト・タイプをカスタマイズする </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>カスタマイズされた分析リクエストタイプを使用したり、独自のリクエストタイプを作成したりして、顧客やエージェントをサポートします。<a data-event="clicked" data-uuid="450c1115-020" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="詳細は、こちらをご覧ください。" data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#2-set-up-request-types-and-customize-queues">詳細は、こちらをご覧ください。</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="d3cb2264-ce-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="キューを整理する " href="javascript:void(0);"> <span class="label"> キューを整理する </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>カスタマイズされた財務リクエストタイプを使用したり、独自のリクエストタイプを作成したりして、顧客やエージェントをサポートします。<a data-event="clicked" data-uuid="1e72a6c0-7d0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="詳細は、こちらをご覧ください。" data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#2-set-up-request-types-and-customize-queues">詳細は、こちらをご覧ください。</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="c01b5cd5-34-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="エージェントを追加する " href="javascript:void(0);"> <span class="label"> エージェントを追加する </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>ここからが、おもしろいところです。エージェントをサービスプロジェクトに追加します。 <a data-event="clicked" data-uuid="2bf11cad-770" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="詳細は、こちらをご覧ください。" data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#3-add-team-members-and-customers">詳細は、こちらをご覧ください。</a></p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "useExpandAll":false, "useAccordionStyle":true } } </script></div> </div> </div> </div> <div class="container-fluid xs-none"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 xs-none-bottom alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > </div> </div> </div> <div class="container-fluid xs-cozy-bottom"> <div class="row flex-container reduced-row"> <div class="column s0 between" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 関連する分析サービス管理テンプレート </h2> </div> </div> <div class="column column-md-4 template-tile " > <a href="/ja/software/jira/templates/general-service-management" data-event="clicked" data-uuid="2c8f38cf-a2" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div flexCol s0 between column__background n20 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="943ce91c" alt="キュー・ビュー" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f4f1a80b-82c9-4951-878a-ce360fb2da9d/Screen_Queues.png?cdnVersion=2445" loading="lazy" /> </div> <div class="component component--heading-textblock"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > 一般的なサービス管理 </h4> <p>あらゆるビジネス・チームのリクエストの収集、優先順位付け、管理を行います。</p> </div> </div> </a> </div> <div class="column column-md-4 template-tile " > <a href="/ja/software/jira/templates/it-service-management" data-event="clicked" data-uuid="0fae6c1b-c4" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div flexCol s0 between column__background n20 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="0eb0bdb8" alt="Jira のロードマップ" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f4f1a80b-82c9-4951-878a-ce360fb2da9d/Screen_Queues.png?cdnVersion=2445" loading="lazy" /> </div> <div class="component component--heading-textblock"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > IT サービス管理 </h4> <p>リクエストを取り込み、アラートを設定し、インシデントを登録して、課題を迅速に解決します。</p> </div> </div> </a> </div> <div class="column column-md-4 template-tile " > <a href="/ja/software/jira/templates/marketing-service-management" data-event="clicked" data-uuid="1a08320d-5a" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div flexCol s0 between column__background n20 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="e77c7d61" alt="Jira のロードマップ" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:b7e76c98-78d2-4c35-9cf3-a30b6f888dc1/Screen_HelpCenter.png?cdnVersion=2445" loading="lazy" /> </div> <div class="component component--heading-textblock"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > マーケティングサービス管理 </h4> <p>すべてのマーケティングリクエストの管理と追跡</p> </div> </div> </a> </div> </div> </div> <div class="container-fluid xs-cozy" data-container-id="27bb5ef4-1d8f-4c95-9730-39bdcb09f799"> <style class="background-image-styles" data-for="27bb5ef4-1d8f-4c95-9730-39bdcb09f799"> [data-container-id="27bb5ef4-1d8f-4c95-9730-39bdcb09f799"] { background-image: linear-gradient(180deg, #FFFFFF 0%, #DEEBFF 100%); ; background-position: ; background-repeat: no-repeat ; background-size: ; } </style> <div class="row flex-container reduced-row"> <div class="column s0 between" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > 関連する分析サービス管理リソース </h2> </div> </div> <div class="column column-md-4 " > <a href="/ja/software/jira/service-management/product-guide/tips-and-tricks/atlassian-analytics#how-to-add-atlassian-analytics-to-your-instance" data-event="clicked" data-uuid="cbf17fe4-43" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding-hover "> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > ガイド </h6> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management で Atlassian Analytics を使用する方法 </h3> </div> <div class="component component--textblock component--text-block-white"> <p>分析チーム固有のニーズに合わせて Jira Service Management を最適化する方法をご確認ください。</p> </div> </div> </a> </div> <div class="column column-md-4 " > <a href="/ja/software/jira/service-management/product-guide/getting-started/enterprise-service-management" data-event="clicked" data-uuid="c05d1727-6b" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding-hover "> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > ガイド </h6> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management におけるエンタープライズサービス管理の仕組み </h3> </div> <div class="component component--textblock component--text-block-white"> <p>Jira Service Management を組織全体に拡大する方法をご確認ください。</p> </div> </div> </a> </div> <div class="column column-md-4 " > <a href="/ja/whitepapers/atlassian-esm-approach" data-event="clicked" data-uuid="1d461c65-10" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding-hover "> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > ガイド </h6> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > ESM (エンタープライズサービスマネジメント) に対するアトラシアンのアプローチ </h3> </div> <div class="component component--textblock component--text-block-white"> <p>エンタープライズ・サービス管理を始めるためのアトラシアンの内部からのヒントとコツをご確認ください。</p> </div> </div> </a> </div> </div> </div> <div class="container-fluid md-cozy-top xl-cozy-top xs-comfortable-top lg-comfortable-top xs-cozy-bottom b50" id="hero" data-container-id="f1828d21-3319-4891-9e09-581a508cd147"> <style class="background-image-styles" data-for="f1828d21-3319-4891-9e09-581a508cd147"> @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="f1828d21-3319-4891-9e09-581a508cd147"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:cecdef00-917f-4c3f-a158-5bb88925a298/JiraTemplateLibrary_Hero_Icons-Left.svg?cdnVersion=2445") , url("https://wac-cdn.atlassian.com/dam/jcr:28105cdd-528a-46df-a8c7-796fdc03f04b/JiraTemplateLibrary_Hero_Icons-Right.svg?cdnVersion=2445") ; background-position: left -100px bottom 35% , right -100px bottom 35% ; background-repeat: no-repeat , no-repeat ; background-size: , ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="f1828d21-3319-4891-9e09-581a508cd147"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:cecdef00-917f-4c3f-a158-5bb88925a298/JiraTemplateLibrary_Hero_Icons-Left.svg?cdnVersion=2445") , url("https://wac-cdn.atlassian.com/dam/jcr:28105cdd-528a-46df-a8c7-796fdc03f04b/JiraTemplateLibrary_Hero_Icons-Right.svg?cdnVersion=2445") ; background-position: left -72px bottom 35% , right -72px bottom 35% ; background-repeat: no-repeat , no-repeat ; background-size: , ; } } @media (min-width: 1440px) { [data-container-id="f1828d21-3319-4891-9e09-581a508cd147"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:cecdef00-917f-4c3f-a158-5bb88925a298/JiraTemplateLibrary_Hero_Icons-Left.svg?cdnVersion=2445") , url("https://wac-cdn.atlassian.com/dam/jcr:cecdef00-917f-4c3f-a158-5bb88925a298/JiraTemplateLibrary_Hero_Icons-Left.svg?cdnVersion=2445") ; background-position: left center , right center ; background-repeat: no-repeat , no-repeat ; background-size: , ; } } </style> <div class="row"> <div class="column text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > このテンプレートを使用する準備はできましたか? </h2> </div> <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="分析サービス管理" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--one button--regular button--primary" id="analytics-service-management2" > テンプレートを使用 </span> <div id="imkt-jsx--4ca2e619" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--4ca2e619", "props": { "cloudSignupLink": "/ja/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management2", "labels": { "SiteSelectorModal.cancel": "キャンセル", "SiteSelectorModal.createPage": "ページを作成する", "SiteSelectorModal.selectASite": "サイトを選択する", "SiteSelectorModal.startASite": "新規サイトを開始", "SiteSelectorModal.switchAccount": "別のアカウントでサインインする", "SiteSelectorModal.selectedTemplate": "選択されました。" } } } </script> </div> </div> <div class="column column-md-6 column-md-offset-3 xs-cozy no-flex" > <div class="component component--image hide-xl hide-lg hide-md"> <img id="d446d439" alt="背景画像" class="component__image xs-outerspace" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:28105cdd-528a-46df-a8c7-796fdc03f04b/JiraTemplateLibrary_Hero_Icons-Right.svg?cdnVersion=2445" loading="lazy" /> </div> </div> </div> </div> </main> <footer id="footer" class="footer footer--wac"> <div class="container-fluid"> <div class="container-fluid"> <div class="row reduced-row"> <div class="component s0 between component--block" id="footer-block-above" style="margin:0;" > <style> footer#footer { background: none; } #footer > .container-fluid > .container-fluid > .row { width: 1200px; margin: auto; max-width: 100%; min-width: auto; } div#bottom-links-footer { padding: 0 40px; } footer#footer.footer.footer--wac .footer-standard-links a { color: #101214; margin-bottom: 24px; } .see-all-footer { padding-top: 30px; } .component--block.left-footer a { font-weight: 600; } .footer .language-selector:before { content: ""; width: 19px; height: 19px; background-size: 100% 100%; background-image: url(data:image/png;base64,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); } .language-selector { display: flex; gap: 5px; margin-right: 20px; } .footer select#footer-language-selector { background: none; } .column.footer-standard-links > .intra-div { column-gap: 24px; row-gap: 48px; display: grid; grid-template-columns: 1fr 1fr 1fr 1fr; } @media (max-width: 1023px) { .column.footer-standard-links > .intra-div { grid-template-columns: 1fr 1fr; } } @media (max-width: 768px) { .column.footer-standard-links > .intra-div { grid-template-columns: 1fr; } } </style> </div> <div class="column footer-standard-links " style="border-radius:0 0 24px 24px;float:none;" > <div class="intra-div alignItemsStretch justifySpaceBetween wrap no s40 between column__background n10 has-border border-color- padding-24 padding-style-allSides allSides border-radius-15 border-width-0"> <div class="component s0 between component--block left-footer" > <div class="component component--image"> <img id="d8cf6e7a" alt="" class="component__image xs-outerspace-bottom" style="width:26px;height:26px;" src="https://wac-cdn.atlassian.com/dam/jcr:9c4bf443-5045-4ff9-a48d-36ae466f3ced/logos-atlassian-mini-icon-onecolor-blue.svg?cdnVersion=2445" loading="lazy" /> </div> <div class="component component--link-button "> <a href="/ja/company" data-event="clicked" data-uuid="fbf3b54c-4e" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="会社名" data-label-english="Company" class="component__link default " > 会社名 </a> </div> <div class="component component--link-button "> <a href="/ja/company/careers" data-event="clicked" data-uuid="658e91b4-45" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="アトラシアンで働く" data-label-english="Careers" class="component__link default " > アトラシアンで働く </a> </div> <div class="component component--link-button "> <a href="/ja/company/events" data-event="clicked" data-uuid="f547dec4-ee" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="イベント" data-label-english="Events" class="component__link default " > イベント </a> </div> <div class="component component--link-button "> <a href="https://atlassian.com/blog" data-event="clicked" data-uuid="104c1e17-07" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="ブログ" data-label-english="Blogs" class="component__link default " > ブログ </a> </div> <div class="component component--link-button "> <a href="https://investors.atlassian.com/" data-event="clicked" data-uuid="8dff4c3d-81" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="投資家向け" data-label-english="Investor Relations" class="component__link default " > 投資家向け </a> </div> <div class="component component--link-button "> <a href="https://www.atlassianfoundation.org/" data-event="clicked" data-uuid="99564f33-ce" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="アトラシアン基金" data-label-english="Atlassian Foundation" class="component__link default " > アトラシアン基金 </a> </div> <div class="component component--link-button "> <a href="/ja/company/contact" data-event="clicked" data-uuid="f40912fd-d4" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="お問い合わせ" data-label-english="Contact us" class="component__link default " > お問い合わせ </a> </div> </div> <div class="component flexCol alignItemsBaseline justifyStart noWrap anchorLastItem s0 between component--block" > <div class="component component--heading"> <div class="color-head text-n900"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn- fnt-ln font-lnh- heading" > 製品 </h5> </div> </div> <div class="component component--link-button "> <a href="/ja/software/rovo" data-event="clicked" data-uuid="887f4120-85" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Rovo" data-label-english="Rovo" class="component__link default " > Rovo </a> </div> <div class="component component--link-button "> <a href="/ja/software/jira" data-event="clicked" data-uuid="7c6497e9-48" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira" data-label-english="Jira" class="component__link default " > Jira </a> </div> <div class="component component--link-button "> <a href="/ja/software/jira/align" data-event="clicked" data-uuid="80aff0eb-ad" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira Align" data-label-english="Jira Align" class="component__link default " > Jira Align </a> </div> <div class="component component--link-button "> <a href="/ja/software/jira/service-management" data-event="clicked" data-uuid="0a3a2afd-da" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira Service Management" data-label-english="Jira Service Management" class="component__link default " > Jira Service Management </a> </div> <div class="component component--link-button "> <a href="/ja/software/confluence" data-event="clicked" data-uuid="8837ace6-b7" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Confluence" data-label-english="Confluence" class="component__link default " > Confluence </a> </div> <div class="component component--link-button "> <a href="/ja/software/trello" data-event="clicked" data-uuid="6619f65d-b2" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Trello" data-label-english="Trello" class="component__link default " > Trello </a> </div> <div class="component component--link-button "> <a href="https://bitbucket.org/product/ja/" data-event="clicked" data-uuid="89700592-1c" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Bitbucket" data-label-english="Bitbucket" class="component__link default " > Bitbucket </a> </div> <div class="component component--link-button see-all-footer "> <a href="/ja/software" data-event="clicked" data-uuid="5e63d93e-26" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="すべての製品を見る" data-label-english="See all products" class="component__link link-arrow " > すべての製品を見る<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="component flexCol alignItemsBaseline justifyStart noWrap anchorLastItem s0 between component--block" > <div class="component component--heading"> <div class="color-head text-n900"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn- fnt-ln font-lnh- heading" > リソース </h5> </div> </div> <div class="component component--link-button "> <a href="https://support.atlassian.com/ja/" data-event="clicked" data-uuid="e22460f0-ec" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="技術サポート" data-label-english="Technical support" class="component__link default " > 技術サポート </a> </div> <div class="component component--link-button "> <a href="/ja/licensing/purchase-licensing" data-event="clicked" data-uuid="fc29565e-9f" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="購入とライセンス" data-label-english="Purchasing & licensing" class="component__link default " > 購入とライセンス </a> </div> <div class="component component--link-button "> <a href="https://community.atlassian.com/" data-event="clicked" data-uuid="e94fb789-37" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="アトラシアンコミュニティ" data-label-english="Atlassian Community" class="component__link default " > アトラシアンコミュニティ </a> </div> <div class="component component--link-button "> <a href="https://ja.confluence.atlassian.com/kb" data-event="clicked" data-uuid="b834bedf-ea" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="ナレッジベース" data-label-english="Knowledge base" class="component__link default " > ナレッジベース </a> </div> <div class="component component--link-button "> <a href="https://marketplace.atlassian.com/" data-event="clicked" data-uuid="45742a09-c9" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Marketplace" data-label-english="Marketplace" class="component__link default " > Marketplace </a> </div> <div class="component component--link-button "> <a href="https://my.atlassian.com/products/index" data-event="clicked" data-uuid="a97e819e-0f" 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