Contact Us | Mass General Brigham

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<span>Hospital Research Institutes</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/artificial-intelligence" target="_self" class="internal"> <span>Artificial Intelligence</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/gene-cell-therapy" target="_self" class="internal"> <span>Gene and Cell Therapy Institute</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/personalized-medicine" target="_self" class="internal"> <span>Personalized Medicine</span> </a> </li> <li class="cmp-global-header-mobile-main-nav-item-wrapper-main-nav-link"> <a href="/en/research-and-innovation/centers-and-programs/population-health" target="_self" class="internal"> <span>Population Health</span> </a> </li> </ul> 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To contact the technical support team, please visit the <a href=\"https://ppgapp.partners.org/public/Support/ContactUs?LogonType=portal\">Patient Gateway support page</a> and fill out the form.</p>\r\n"}}" id="text-281c792a70" class="cmp-text"> <p>Prior to contacting Patient Gateway, please read the <a href="https://ppgapp.partners.org/public/support/faq/portal?lang=en-US">frequently asked questions</a>. To contact the technical support team, please visit the <a href="https://ppgapp.partners.org/public/Support/ContactUs?LogonType=portal">Patient Gateway support page</a> and fill out the form.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b0a785576b-item-d46d81b66e":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"I am looking to access my medical records through Mass General Brigham Patient Gateway. How do I enroll?"}}" id="accordion-b0a785576b-item-d46d81b66e"> <h3 class="cmp-accordion__header"> <button id="accordion-b0a785576b-item-d46d81b66e-button" class="cmp-accordion__button" aria-controls="accordion-b0a785576b-item-d46d81b66e-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I am looking to access my medical records through Mass General Brigham Patient Gateway. How do I enroll?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b0a785576b-item-d46d81b66e-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b0a785576b-item-d46d81b66e-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-d46d81b66e" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-1cd4fb1186":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>Mass General Brigham Patient Gateway is a convenient, efficient, and secure way to manage your health and communicate with your health care provider. If you are a new user to Patient Gateway (18 years and older), visit <a href=\"https://www.patientgateway.org\" target=\"_blank\">https://www.patientgateway.org</a>, and click &quot;Enroll now&quot; to begin the enrollment process. If you want to enroll a child or teenager in Patient Gateway, please contact your practice.</p>\r\n"}}" id="text-1cd4fb1186" class="cmp-text"> <p>Mass General Brigham Patient Gateway is a convenient, efficient, and secure way to manage your health and communicate with your health care provider. If you are a new user to Patient Gateway (18 years and older), visit <a href="https://www.patientgateway.org" target="_blank">https://www.patientgateway.org</a>, and click "Enroll now" to begin the enrollment process. If you want to enroll a child or teenager in Patient Gateway, please contact your practice.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b0a785576b-item-325c862e7a":{"@type":"aem-mgb/components/accordion/item","dc:title":"I received a text message or email about completing eCheck-in for an upcoming appointment. I don’t know who the appointment is with. How do I get more information?"}}" id="accordion-b0a785576b-item-325c862e7a"> <h3 class="cmp-accordion__header"> <button id="accordion-b0a785576b-item-325c862e7a-button" class="cmp-accordion__button" aria-controls="accordion-b0a785576b-item-325c862e7a-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I received a text message or email about completing eCheck-in for an upcoming appointment. I don’t know who the appointment is with. How do I get more information?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b0a785576b-item-325c862e7a-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b0a785576b-item-325c862e7a-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-325c862e7a" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-b670f2d3ac":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>This message has been sent via <a title=\"Patient Gateway\" href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/patient-gateway.html\" target=\"_self\">Patient Gateway</a>, our secure electronic portal. Of note, this message is also sent to people who have not enrolled in Patient Gateway.</p>\r\n<p>To view your appointment details, click the eCheck-in link in the in email or text message. After verifying your information, click the &quot;Visits&quot; button at the top of the screen to see your appointment details.</p>\r\n<p>If you have any other questions about your appointment, please contact the clinic.</p>\r\n<p>Visit our <a title=\"Patient Gateway technical support\" href=\"https://ppgapp.partners.org/public/support/faq/portal\" target=\"_blank\">Patient Gateway Technical Support website</a>&nbsp;or call <a title=\"800-745-9683\" href=\"tel:1+800-745-9683\" target=\"_blank\">800-745-9683</a> for assistance.</p>\r\n"}}" id="text-b670f2d3ac" class="cmp-text"> <p>This message has been sent via <a title="Patient Gateway" href="/en/patient-care/patient-visitor-information/patient-gateway" target="_self">Patient Gateway</a>, our secure electronic portal. Of note, this message is also sent to people who have not enrolled in Patient Gateway.</p> <p>To view your appointment details, click the eCheck-in link in the in email or text message. After verifying your information, click the "Visits" button at the top of the screen to see your appointment details.</p> <p>If you have any other questions about your appointment, please contact the clinic.</p> <p>Visit our <a title="Patient Gateway technical support" href="https://ppgapp.partners.org/public/support/faq/portal" target="_blank">Patient Gateway Technical Support website</a> or call <a title="800-745-9683" href="tel:1+800-745-9683" target="_blank">800-745-9683</a> for assistance.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b0a785576b-item-a562343d07":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"I have a question about my patient bill or need financial assistance. Who can I contact for help?"}}" id="accordion-b0a785576b-item-a562343d07"> <h3 class="cmp-accordion__header"> <button id="accordion-b0a785576b-item-a562343d07-button" class="cmp-accordion__button" aria-controls="accordion-b0a785576b-item-a562343d07-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I have a question about my patient bill or need financial assistance. Who can I contact for help?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b0a785576b-item-a562343d07-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b0a785576b-item-a562343d07-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-a562343d07" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-21e98d35cc":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>Please find more information in our <a href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/billing.html\" target=\"_self\">billing and insurance section</a> and <a href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/financial-assistance.html\" target=\"_self\">financial assistance section.</a></p>\r\n<p>Visit the ”<a href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/billing/questions-about-a-bill.html\" target=\"_self\">Pay Your Bill</a>” section to learn about bill pay options.</p>\r\n<p>Visit the “<a href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/billing.html\" target=\"_self\">Contact Patient Billing Solutions</a>” section to find information about how to contact that team.</p>\r\n"}}" id="text-21e98d35cc" class="cmp-text"> <p>Please find more information in our <a href="/en/patient-care/patient-visitor-information/billing" target="_self">billing and insurance section</a> and <a href="/en/patient-care/patient-visitor-information/financial-assistance" target="_self">financial assistance section.</a></p> <p>Visit the ”<a href="/en/patient-care/patient-visitor-information/billing/questions-about-a-bill" target="_self">Pay Your Bill</a>” section to learn about bill pay options.</p> <p>Visit the “<a href="/en/patient-care/patient-visitor-information/billing" target="_self">Contact Patient Billing Solutions</a>” section to find information about how to contact that team.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b0a785576b-item-8d1c839ada":{"@type":"aem-mgb/components/accordion/item","dc:title":"How can I find information about the Mass General Brigham Health Plan (formerly known as AllWays Health Partners)?"}}" id="accordion-b0a785576b-item-8d1c839ada"> <h3 class="cmp-accordion__header"> <button id="accordion-b0a785576b-item-8d1c839ada-button" class="cmp-accordion__button" aria-controls="accordion-b0a785576b-item-8d1c839ada-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How can I find information about the Mass General Brigham Health Plan (formerly known as AllWays Health Partners)?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b0a785576b-item-8d1c839ada-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b0a785576b-item-8d1c839ada-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-8d1c839ada" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-6a2eca99d6":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>AllWays&nbsp;Health Partners changed its name&nbsp;to Mass General Brigham Health Plan,&nbsp;effective January 1, 2023. It is a non-profit&nbsp;insurer, serving commercial, Medicaid, and&nbsp;<a href=\"https://massgeneralbrighamadvantage.org/\" target=\"_blank\" title=\"Medicare Advantage website\">Medicare Advantage members</a>.&nbsp;</p>\r\n<p>Learn more at the&nbsp;<a title=\"Mass General Brigham Health Plan website\" href=\"https://www.massgeneralbrighamhealthplan.org/\" target=\"_blank\">Mass General Brigham&nbsp;Health Plan website</a>.&nbsp;</p>\r\n"}}" id="text-6a2eca99d6" class="cmp-text"> <p>AllWays Health Partners changed its name to Mass General Brigham Health Plan, effective January 1, 2023. It is a non-profit insurer, serving commercial, Medicaid, and <a href="https://massgeneralbrighamadvantage.org/" target="_blank" title="Medicare Advantage website">Medicare Advantage members</a>. </p> <p>Learn more at the <a title="Mass General Brigham Health Plan website" href="https://www.massgeneralbrighamhealthplan.org/" target="_blank">Mass General Brigham Health Plan website</a>. </p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b0a785576b-item-88ee8f52a6":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"How can I report a possible incident related to patient health information privacy?"}}" id="accordion-b0a785576b-item-88ee8f52a6"> <h3 class="cmp-accordion__header"> <button id="accordion-b0a785576b-item-88ee8f52a6-button" class="cmp-accordion__button" aria-controls="accordion-b0a785576b-item-88ee8f52a6-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How can I report a possible incident related to patient health information privacy?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b0a785576b-item-88ee8f52a6-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b0a785576b-item-88ee8f52a6-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-88ee8f52a6" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-385e5887fc":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>You may wish to contact the Mass General Brigham Compliance Office if you suspect a privacy incident. There is no retaliation for reporting. For anonymous concerns, contact Mass General Brigham Compliance HelpLine at 1-800-856-1983 or visit <a href=\"https://app.mycompliancereport.com/report?cid=phc\">www.massgeneralbrigham.org/complianceline.</a></p>\r\n<p>If you are suspect a privacy incident related to a technical issue from your electronic medical record (Mass General Brigham Patient Gateway), you may also wish to contact the Patient Gateway team by filling out the <a href=\"https://patientgateway.partners.org/public/forms/Contact.aspx?ctype=1\">Patient Gateway form</a>.</p>\r\n"}}" id="text-385e5887fc" class="cmp-text"> <p>You may wish to contact the Mass General Brigham Compliance Office if you suspect a privacy incident. There is no retaliation for reporting. For anonymous concerns, contact Mass General Brigham Compliance HelpLine at 1-800-856-1983 or visit <a href="https://app.mycompliancereport.com/report?cid=phc">www.massgeneralbrigham.org/complianceline.</a></p> <p>If you are suspect a privacy incident related to a technical issue from your electronic medical record (Mass General Brigham Patient Gateway), you may also wish to contact the Patient Gateway team by filling out the <a href="https://patientgateway.partners.org/public/forms/Contact.aspx?ctype=1">Patient Gateway form</a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-b0a785576b-item-e52fa888ab":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"How can I provide feedback on the Mass General Brigham Shuttle Bus Service?"}}" id="accordion-b0a785576b-item-e52fa888ab"> <h3 class="cmp-accordion__header"> <button id="accordion-b0a785576b-item-e52fa888ab-button" class="cmp-accordion__button" aria-controls="accordion-b0a785576b-item-e52fa888ab-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How can I provide feedback on the Mass General Brigham Shuttle Bus Service?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-b0a785576b-item-e52fa888ab-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-b0a785576b-item-e52fa888ab-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-e52fa888ab" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-065a3767aa":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>You can reach the Mass General Brigham Transportation Department at 617-726-2250 or <a href=\"mailto:PHSTransportation@partners.org\">PHSTransportation@partners.org</a>.</p>\r\n<p>To view more information, including a live shuttle map, <a href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/planning-your-visit/shuttles.html\" target=\"_self\">visit the shuttles page</a>.</p>\r\n"}}" id="text-065a3767aa" class="cmp-text"> <p>You can reach the Mass General Brigham Transportation Department at 617-726-2250 or <a href="mailto:PHSTransportation@partners.org">PHSTransportation@partners.org</a>.</p> <p>To view more information, including a live shuttle map, <a href="/en/patient-care/patient-visitor-information/planning-your-visit/shuttles" target="_self">visit the shuttles page</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-346efbdea4" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-346efbdea4":{"shownItems":[],"@type":"core/wcm/components/accordion/v1/accordion","repo:modifyDate":"2024-11-15T21:49:59Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-346efbdea4-item-203f9bd359":{"@type":"aem-mgb/components/accordion/item","dc:title":"I am looking for information about COVID-19 and vaccination."}}" id="accordion-346efbdea4-item-203f9bd359"> <h3 class="cmp-accordion__header"> <button id="accordion-346efbdea4-item-203f9bd359-button" class="cmp-accordion__button" aria-controls="accordion-346efbdea4-item-203f9bd359-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I am looking for information about COVID-19 and vaccination.</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-346efbdea4-item-203f9bd359-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-346efbdea4-item-203f9bd359-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-203f9bd359" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-8b20ae8068":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>To learn about COVID-19 and the COVID-19 vaccines at Mass General Brigham, please <a href=\"/content/mgb-global/global/en/patient-care/patient-visitor-information/covid-19.html\" target=\"_self\">visit the COVID-19 section</a>.</p>\r\n"}}" id="text-8b20ae8068" class="cmp-text"> <p>To learn about COVID-19 and the COVID-19 vaccines at Mass General Brigham, please <a href="/en/patient-care/patient-visitor-information/covid-19" target="_self">visit the COVID-19 section</a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-346efbdea4-item-39f79e446f":{"@type":"aem-mgb/components/accordion/item","dc:title":"Do you treat international patients?"}}" id="accordion-346efbdea4-item-39f79e446f"> <h3 class="cmp-accordion__header"> <button id="accordion-346efbdea4-item-39f79e446f-button" class="cmp-accordion__button" aria-controls="accordion-346efbdea4-item-39f79e446f-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Do you treat international patients?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-346efbdea4-item-39f79e446f-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-346efbdea4-item-39f79e446f-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-39f79e446f" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-bacf3f0a69":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>Yes. To learn about care for international patients at Mass General Brigham, please&nbsp;<a href=\"/content/mgb-global/global/en/patient-care/international.html\" target=\"_self\">visit the International Patient Care section</a>.</p>\r\n"}}" id="text-bacf3f0a69" class="cmp-text"> <p>Yes. To learn about care for international patients at Mass General Brigham, please <a href="/en/patient-care/international" target="_self">visit the International Patient Care section</a>.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"12":{"@type":"aem-mgb/components/title","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"FAQs for current and former employees"}}" id="12" class="cmp-title"> <h2 class="cmp-title__text">FAQs for current and former employees</h2> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-c4e07e33aa" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-c4e07e33aa":{"shownItems":[],"@type":"core/wcm/components/accordion/v1/accordion","repo:modifyDate":"2024-11-15T21:49:59Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-c4e07e33aa-item-7bd57e5bb9":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"I am a Mass General Brigham employee or contractor. How can I get help with a computer problem or a problem with accessing my e-mail account?"}}" id="accordion-c4e07e33aa-item-7bd57e5bb9"> <h3 class="cmp-accordion__header"> <button id="accordion-c4e07e33aa-item-7bd57e5bb9-button" class="cmp-accordion__button" aria-controls="accordion-c4e07e33aa-item-7bd57e5bb9-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I am a Mass General Brigham employee or contractor. How can I get help with a computer problem or a problem with accessing my e-mail account?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-c4e07e33aa-item-7bd57e5bb9-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-c4e07e33aa-item-7bd57e5bb9-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-7bd57e5bb9" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-7aa557b462":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>If you are connected to the network, please go to the <a href=\"https://partnershealthcare.service-now.com/phsess\">IS Service Desk intranet page</a> or call 617-726-5085. Computer- and email-related problems cannot be addressed by sending an email through this website, so please <a href=\"https://partnershealthcare.service-now.com/phsess\">contact the IS Service Desk directly</a>.</p>\r\n"}}" id="text-7aa557b462" class="cmp-text"> <p>If you are connected to the network, please go to the <a href="https://partnershealthcare.service-now.com/phsess">IS Service Desk intranet page</a> or call 617-726-5085. Computer- and email-related problems cannot be addressed by sending an email through this website, so please <a href="https://partnershealthcare.service-now.com/phsess">contact the IS Service Desk directly</a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-c4e07e33aa-item-bdc7c97708":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"I am a Mass General Brigham employee and have questions about benefits, such as retirement, Flex Spending accounts, and other insurance questions. Where can I get more information?"}}" id="accordion-c4e07e33aa-item-bdc7c97708"> <h3 class="cmp-accordion__header"> <button id="accordion-c4e07e33aa-item-bdc7c97708-button" class="cmp-accordion__button" aria-controls="accordion-c4e07e33aa-item-bdc7c97708-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I am a Mass General Brigham employee and have questions about benefits, such as retirement, Flex Spending accounts, and other insurance questions. Where can I get more information?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-c4e07e33aa-item-bdc7c97708-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-c4e07e33aa-item-bdc7c97708-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-bdc7c97708" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-5edd963aeb":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>If you are a Mass General Brigham employee, please visit the <a href=\"http://www.askmyhrportal.com/\">Ask MyHR employee portal.</a> If you are not connected to the network, you will need to go through two-factor authentication to access the portal.</p>\r\n<p>If you have additional questions, please call the HR Support Center at 833-275-6947 or send an email to <a href=\"mailto:askmyhr@partners.org\">askmyhr@partners.org</a>.<br>\r\n</p>\r\n"}}" id="text-5edd963aeb" class="cmp-text"> <p>If you are a Mass General Brigham employee, please visit the <a href="http://www.askmyhrportal.com/">Ask MyHR employee portal.</a> If you are not connected to the network, you will need to go through two-factor authentication to access the portal.</p> <p>If you have additional questions, please call the HR Support Center at 833-275-6947 or send an email to <a href="mailto:askmyhr@partners.org">askmyhr@partners.org</a>.<br> </p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-c4e07e33aa-item-7697a67554":{"@type":"aem-mgb/components/accordion/item","dc:title":"I am a former Mass General Brigham employee and require a copy of my W2 form. Where can I get this information?"}}" id="accordion-c4e07e33aa-item-7697a67554"> <h3 class="cmp-accordion__header"> <button id="accordion-c4e07e33aa-item-7697a67554-button" class="cmp-accordion__button" aria-controls="accordion-c4e07e33aa-item-7697a67554-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I am a former Mass General Brigham employee and require a copy of my W2 form. Where can I get this information?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-c4e07e33aa-item-7697a67554-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-c4e07e33aa-item-7697a67554-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-7697a67554" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-dccefcb8bb":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>If you are a former employee and wish to receive a copy of your W2 form, please contact the Payroll office at 617-726-2148.</p>\r\n"}}" id="text-dccefcb8bb" class="cmp-text"> <p>If you are a former employee and wish to receive a copy of your W2 form, please contact the Payroll office at 617-726-2148.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-c4e07e33aa-item-97bb5d06f2":{"@type":"aem-mgb/components/accordion/item","dc:title":"I’m a former employee with questions about the Massachusetts Paid Family Medical Leave Act. Where can I find more information?"}}" id="accordion-c4e07e33aa-item-97bb5d06f2"> <h3 class="cmp-accordion__header"> <button id="accordion-c4e07e33aa-item-97bb5d06f2-button" class="cmp-accordion__button" aria-controls="accordion-c4e07e33aa-item-97bb5d06f2-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I’m a former employee with questions about the Massachusetts Paid Family Medical Leave Act. Where can I find more information?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-c4e07e33aa-item-97bb5d06f2-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-c4e07e33aa-item-97bb5d06f2-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-97bb5d06f2" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-c5f3dc8daf":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>Visit the <a href=\"/content/mgb-global/global/en/about/for-employees/pfml-terminated-employees.html\" target=\"_self\">Paid Family Medical Leave Act</a> webpage to learn about this topic for former employees.</p>\r\n"}}" id="text-c5f3dc8daf" class="cmp-text"> <p>Visit the <a href="/en/about/for-employees/pfml-terminated-employees" target="_self">Paid Family Medical Leave Act</a> webpage to learn about this topic for former employees.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="title aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"13":{"@type":"aem-mgb/components/title","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"General FAQs"}}" id="13" class="cmp-title"> <h2 class="cmp-title__text">General FAQs</h2> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"> <div id="accordion-f468e73db2" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{"accordion-f468e73db2":{"shownItems":[],"@type":"core/wcm/components/accordion/v1/accordion","repo:modifyDate":"2024-11-15T21:49:59Z"}}" data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-dc54486869":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"What happened to Partners HealthCare? What is Mass General Brigham?"}}" id="accordion-f468e73db2-item-dc54486869"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-dc54486869-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-dc54486869-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">What happened to Partners HealthCare? What is Mass General Brigham?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-dc54486869-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-dc54486869-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-dc54486869" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-1ba3a4951a":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>Mass General Brigham is the new name for what was formerly Partners HealthCare. In 2020, we emerged with a more recognizable name with a strong intention: to connect more closely with our patients and communities. <a href=\"/content/mgb-global/global/en/about/advancing-care.html\" target=\"_self\">Learn more about our rebrand story</a>.</p>\r\n<p>The same institutions who were part of Partners HealthCare will continue to be part of Mass General Brigham. <a href=\"/content/mgb-global/global/en/about/members-affiliations.html\" target=\"_self\">Learn more about members and affiliates</a>.</p>\r\n"}}" id="text-1ba3a4951a" class="cmp-text"> <p>Mass General Brigham is the new name for what was formerly Partners HealthCare. In 2020, we emerged with a more recognizable name with a strong intention: to connect more closely with our patients and communities. <a href="/en/about/advancing-care" target="_self">Learn more about our rebrand story</a>.</p> <p>The same institutions who were part of Partners HealthCare will continue to be part of Mass General Brigham. <a href="/en/about/members-affiliations" target="_self">Learn more about members and affiliates</a>.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-7c8548d1fc":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:49:59Z","dc:title":"What is the Mass General Brigham main corporate office address and phone number?"}}" id="accordion-f468e73db2-item-7c8548d1fc"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-7c8548d1fc-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-7c8548d1fc-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">What is the Mass General Brigham main corporate office address and phone number?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-7c8548d1fc-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-7c8548d1fc-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-7c8548d1fc" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-ae1067a23b":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:49:59Z","xdm:text":"<p>Mass General Brigham Corporate Headquarters:</p>\r\n<p>Prudential Center<br>\r\n800 Boylston Street, 11th Floor<br>\r\nBoston, MA 02199<br>\r\n617-278-1000</p>\r\n"}}" id="text-ae1067a23b" class="cmp-text"> <p>Mass General Brigham Corporate Headquarters:</p> <p>Prudential Center<br> 800 Boylston Street, 11th Floor<br> Boston, MA 02199<br> 617-278-1000</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-4e763f8cba":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:50:00Z","dc:title":"How do I apply for a job at Mass General Brigham?"}}" id="accordion-f468e73db2-item-4e763f8cba"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-4e763f8cba-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-4e763f8cba-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How do I apply for a job at Mass General Brigham?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-4e763f8cba-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-4e763f8cba-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-4e763f8cba" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-f1c69bc483":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:50:00Z","xdm:text":"<p>Information on careers at Mass General Brigham including current job openings can be found in the <a href=\"/content/mgb-global/global/en/about/careers.html\" target=\"_self\">Careers</a> section of our website.</p>\r\n<p>Due to the volume of applications received, it may not be possible to respond to inquiries regarding the status of your application.</p>\r\n<p>Please note that repeated submissions for the same position would replace previously submitted applications for that position.</p>\r\n"}}" id="text-f1c69bc483" class="cmp-text"> <p>Information on careers at Mass General Brigham including current job openings can be found in the <a href="/en/about/careers" target="_self">Careers</a> section of our website.</p> <p>Due to the volume of applications received, it may not be possible to respond to inquiries regarding the status of your application.</p> <p>Please note that repeated submissions for the same position would replace previously submitted applications for that position.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-04ced6d5fc":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:50:00Z","dc:title":"I am a vendor/supplier and have questions about invoices and payments. How can I contact the Purchasing Department?"}}" id="accordion-f468e73db2-item-04ced6d5fc"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-04ced6d5fc-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-04ced6d5fc-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I am a vendor/supplier and have questions about invoices and payments. How can I contact the Purchasing Department?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-04ced6d5fc-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-04ced6d5fc-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-04ced6d5fc" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-769a89437c":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:50:00Z","xdm:text":"<p>Please contact our Client Services at 617-726-2142 for Purchasing and Accounts Payable inquiries, Monday-Wednesday and Friday 8:30-4:30, Thursday 8:30-3:30.</p>\r\n"}}" id="text-769a89437c" class="cmp-text"> <p>Please contact our Client Services at 617-726-2142 for Purchasing and Accounts Payable inquiries, Monday-Wednesday and Friday 8:30-4:30, Thursday 8:30-3:30.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-660e0e3ec4":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:50:00Z","dc:title":"How can I become a vendor/supplier with Mass General Brigham?"}}" id="accordion-f468e73db2-item-660e0e3ec4"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-660e0e3ec4-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-660e0e3ec4-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How can I become a vendor/supplier with Mass General Brigham?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-660e0e3ec4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-660e0e3ec4-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-660e0e3ec4" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-23d4296e79":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:50:00Z","xdm:text":"<p>Please contact our Supply Chain Management Client Services group at 617-726-2142, or by visiting the <a href=\"/content/mgb-global/global/en/supplier-vendor-information.html\" target=\"_self\">Supplier / Vendor page</a></p>\r\n"}}" id="text-23d4296e79" class="cmp-text"> <p>Please contact our Supply Chain Management Client Services group at 617-726-2142, or by visiting the <a href="/en/supplier-vendor-information" target="_self">Supplier / Vendor page</a></p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-efb65476c4":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:50:00Z","dc:title":"Does Mass General Brigham sponsor events, such as non-profit galas, community days, etc.?"}}" id="accordion-f468e73db2-item-efb65476c4"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-efb65476c4-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-efb65476c4-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Does Mass General Brigham sponsor events, such as non-profit galas, community days, etc.?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-efb65476c4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-efb65476c4-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-efb65476c4" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-7701bf295d":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:50:00Z","xdm:text":"<p>Mass General Brigham is committed to the community. We support local nonprofit and community-based organizations in the communities served by our institutions. Please fill out the <a href=\"https://inyourcommunity.massgeneralbrigham.org/scripts/phsweb.mwl?APP=IYC\">sponsorship form</a> so that we may evaluate your request.</p>\r\n"}}" id="text-7701bf295d" class="cmp-text"> <p>Mass General Brigham is committed to the community. We support local nonprofit and community-based organizations in the communities served by our institutions. Please fill out the <a href="https://inyourcommunity.massgeneralbrigham.org/scripts/phsweb.mwl?APP=IYC">sponsorship form</a> so that we may evaluate your request.</p> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-a3bc3e8d9b":{"@type":"aem-mgb/components/accordion/item","repo:modifyDate":"2024-11-15T21:50:00Z","dc:title":"I need to verify a current or former Mass General Brigham employee’s job status or earnings information. How can I verify this information?"}}" id="accordion-f468e73db2-item-a3bc3e8d9b"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-a3bc3e8d9b-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-a3bc3e8d9b-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">I need to verify a current or former Mass General Brigham employee’s job status or earnings information. How can I verify this information?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-a3bc3e8d9b-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-a3bc3e8d9b-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-a3bc3e8d9b" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-012db38e8f":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:50:00Z","xdm:text":"<p>Mass General Brigham partners with The Work Number to provide employment verifications for all current and former employees.</p>\r\n<ul>\r\n<li>Properly credentialed verifiers can securely obtain an employment verification through&nbsp;<a href=\"https://www.theworknumber.com/\" target=\"_blank\">The Work Number</a>.</li>\r\n<li>Employees may access the&nbsp;<i><a href=\"https://employees.theworknumber.com/\" target=\"_blank\">self-service portal</a></i> through&nbsp;The Work Number&nbsp;to view their information and generate their own employment verification reports.</li>\r\n<li>Employees may contact The Work Number by emailing&nbsp;<a href=\"mailto:member@equifax.com\">member@equifax.com</a>&nbsp;or calling&nbsp;<a href=\"tel:800-367-2884\" title=\"The Work Number phone number for Mass General Brigham employees: 800-367-2884\">(800) 367-2884</a>&nbsp;(available&nbsp;M–F, 8am–9pm ET)<ul>\r\n<li>TTY-hearing impaired phone number:&nbsp;<a href=\"tel:800-424-0253\" title=\"The Work Number TTY-hearing impaired phone number: 800-424-0253\">(800) 424-0253</a></li>\r\n</ul>\r\n</li>\r\n<li>Verifiers may contact The Work Number by emailing&nbsp;<a href=\"mailto:member@equifax.com\">member@equifax.com</a>&nbsp;or calling&nbsp;<a href=\"tel:800-367-5690\" title=\"The Work Number phone number for employment verifiers: 800-367-5690\">(800) 367-5690</a>&nbsp;(available M-F, 8am-8pm ET)</li>\r\n<li>The Mass General Brigham employer code is&nbsp;<b>5102830</b></li>\r\n</ul>\r\n"}}" id="text-012db38e8f" class="cmp-text"> <p>Mass General Brigham partners with The Work Number to provide employment verifications for all current and former employees.</p> <ul> <li>Properly credentialed verifiers can securely obtain an employment verification through <a href="https://www.theworknumber.com/" target="_blank">The Work Number</a>.</li> <li>Employees may access the <i><a href="https://employees.theworknumber.com/" target="_blank">self-service portal</a></i> through The Work Number to view their information and generate their own employment verification reports.</li> <li>Employees may contact The Work Number by emailing <a href="mailto:member@equifax.com">member@equifax.com</a> or calling <a href="tel:800-367-2884" title="The Work Number phone number for Mass General Brigham employees: 800-367-2884">(800) 367-2884</a> (available M–F, 8am–9pm ET)<ul> <li>TTY-hearing impaired phone number: <a href="tel:800-424-0253" title="The Work Number TTY-hearing impaired phone number: 800-424-0253">(800) 424-0253</a></li> </ul> </li> <li>Verifiers may contact The Work Number by emailing <a href="mailto:member@equifax.com">member@equifax.com</a> or calling <a href="tel:800-367-5690" title="The Work Number phone number for employment verifiers: 800-367-5690">(800) 367-5690</a> (available M-F, 8am-8pm ET)</li> <li>The Mass General Brigham employer code is <b>5102830</b></li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"accordion-f468e73db2-item-c2b8f013fa":{"@type":"aem-mgb/components/accordion/item","dc:title":"How can I reach an employee of Mass General Brigham?"}}" id="accordion-f468e73db2-item-c2b8f013fa"> <h3 class="cmp-accordion__header"> <button id="accordion-f468e73db2-item-c2b8f013fa-button" class="cmp-accordion__button" aria-controls="accordion-f468e73db2-item-c2b8f013fa-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How can I reach an employee of Mass General Brigham?</span> <span class="cmp-accordion__icon"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="accordion-f468e73db2-item-c2b8f013fa-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="accordion-f468e73db2-item-c2b8f013fa-button"><div class="container responsivegrid cmp-container-1440-no-gutters"> <div id="container-c2b8f013fa" class="cmp-container"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-cb8c23d6fe":{"@type":"aem-mgb/components/text","repo:modifyDate":"2024-11-15T21:50:00Z","xdm:text":"<p>Our current policy is that we do not provide email addresses, phone numbers, or physical addresses over the internet. Please contact the <a href=\"/content/mgb-global/global/en/patient-care/services-and-specialties/find-a-location.html\" target=\"_self\">main switchboard</a> at the respective institution for this information.</p>\r\n"}}" id="text-cb8c23d6fe" class="cmp-text"> <p>Our current policy is that we do not provide email addresses, phone numbers, or physical addresses over the internet. 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For more information about these cookies and the data collected, please refer to our <a target="_blank" href='/en/notices/web-privacy-policy' class="privacy_policy" aria-label='Privacy Policy'><span>Privacy Policy</span></a>. </p> </td> <td style="min-width: 1rem;"> <a href='#cookieNoticeClose' aria-label='Cookie Notice Close' id='cookieNoticeClose'><span class="close">×</span></a> </td> </tr> </table> </div> </div> </div> <script type="text/javascript"> var modal = document.getElementById('footerModal'); var closeBtn = document.querySelector('.footer__notice .modal-body #cookieNoticeClose'); //var okBtn = document.querySelector('.footer__notice .modal-body a'); var footerNotifyIndex = document.cookie.indexOf("privacynotifymgb"); closeBtn.focus(); closeBtn.onclick = function(event) { event.preventDefault(); modal.style.display = "none"; var now = new Date(); now.setTime(now.getTime() + 365 * 24 * 3600 * 1000);//One year document.cookie = "privacynotifymgb=; expires=" + now.toUTCString() + "; path=/"; } if(footerNotifyIndex === -1){ modal.style.display = "block"; } document.addEventListener('keyup', function (e) { if(e.target.hash){ var id = e.target.hash.replace(/[?#]/gi, ''); var spanBtn = document.querySelector('.footer__notice .modal-body .close'); if(id && id == 'cookieNoticeClose' && e.code == 'Tab'){ spanBtn.style.border = "1px solid #01b9e8"; } else{ var skipContent = document.getElementById('skipContent'); skipContent.focus(); spanBtn.style.border = "none"; } } }); </script> </div> </div> </div> </div> </div> </footer> </div> </div> </div> <script src="/etc.clientlibs/aem-mgb/clientlibs/clientlib-site.lc-09901b4a0a833ac7cb0c1adfb0ae67d0-lc.min.js"></script> <script src="/etc.clientlibs/clientlibs/granite/jquery/granite/csrf.lc-652a558c3774088b61b0530c184710d1-lc.min.js"></script> <script src="/etc.clientlibs/aem-mgb/clientlibs/clientlib-base.lc-27ce2d211fdf41ad5837f5a0cbd77961-lc.min.js"></script> </body> </html>

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