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</section> </section> <div class="mobile-menu"> <div class="button_container" id="toggle"> <span class="top"></span> <span class="middle"></span> <span class="bottom"></span> </div> </div> <section id="blog-hero" class="section modular-hero hero " > <div class="image-overlay"></div> <section class="container grid-lg" style="text-align: center"> <p>Answers to most common issues</p> </section> <i id="to-start" class="pulse fa fa-angle-down"></i> </section> <section id="start"> <section id="body-wrapper" class="section blog-listing"> <section class="container grid-lg"> <div class="columns"> <div id="item" class="column col-9 col-md-12 extra-spacing"> <div class="bricklayer"> <div class="card"> <div class="card-header"> <div class="card-subtitle text-gray"> <span class="blog-date"> <time class="dt-published" datetime="2021-01-29T07:10:06+01:00"> <i class="fa fa-calendar"></i> 29th Jan 2021 </time> </span> </div> <div class="card-title"> <h5 class="p-name mt-1"><a href="/support/issues/no-data" class="u-url">I see no data</a></h5> </div> </div> <div class="card-body"> <h1>I see no data in ExtraWatch庐</h1> <ul> <li>Make sure that there is a javscript code placed in the footer of your website</li> <li>Check every page of your website</li> <li>Use browser "view source" (Ctrl+U) or right click -> "View Page Source", and check for <script> element with ExtraWatch tracking code</li> <li>Make sure that y...</li></ul> </div> <div class="card-footer"> </div> </div> <div class="card"> <div class="card-image"> <a href="/support/issues/license-key"><img alt="" src="/images/2/2/f/4/9/22f49ccc2d38de02a69933c37d055a0cf18faf1f-license.png" /></a> </div> <div class="card-header"> <div class="card-subtitle text-gray"> <span class="blog-date"> <time class="dt-published" datetime="2021-01-29T07:10:06+01:00"> <i class="fa fa-calendar"></i> 29th Jan 2021 </time> </span> </div> <div class="card-title"> <h5 class="p-name mt-1"><a href="/support/issues/license-key" class="u-url">Where do i find the PRO license key to enter into my website?</a></h5> </div> </div> <div class="card-body"> <h1>Where do i find the PRO license key to enter into my website?</h1> <ul> <li>If the software asks you for license key, you are most probably using old version (ExtraWatch庐 2.3)</li> <li>You must uninstall this version and use most recent version from "Start" section of this website</li> <li>With most recent version, there i...</li></ul> </div> <div class="card-footer"> </div> </div> <div class="card"> <div class="card-header"> <div class="card-subtitle text-gray"> <span class="blog-date"> <time class="dt-published" datetime="2021-01-29T07:10:06+01:00"> <i class="fa fa-calendar"></i> 29th Jan 2021 </time> </span> </div> <div class="card-title"> <h5 class="p-name mt-1"><a href="/support/issues/ignore-ip" class="u-url">Ignoring IP address</a></h5> </div> </div> <div class="card-body"> <h3>Problem: I see my own visits and I want them to be ignored</h3> <h3>Solution:</h3> <ol> <li> <p>please open: https://app.extrawatch.com/#/settings</p> </li> <li> <p>you should see your own IP address, e.g. 138.123.13.* (in bold)</p> </li> <li> <p>use this exact pattern or use service like https://whatismyipaddress.com/ to check if you're usi...</p></li></ol> </div> <div class="card-footer"> </div> </div> <div class="card"> <div class="card-header"> <div class="card-subtitle text-gray"> <span class="blog-date"> <time class="dt-published" datetime="2020-11-17T08:34:48+01:00"> <i class="fa fa-calendar"></i> 17th Nov 2020 </time> </span> </div> <div class="card-title"> <h5 class="p-name mt-1"><a href="/support/issues/wordpress" class="u-url">Joomla</a></h5> </div> </div> <div class="card-body"> <p>Joomla</p> </div> <div class="card-footer"> </div> </div> </div> </div> <div id="sidebar" class="column col-3 col-md-12"> </div> </div> </section> </section> <script> //Bricklayer var bricklayer = new Bricklayer(document.querySelector('.bricklayer')) 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