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<!DOCTYPE html> <html lang="en"> <head><meta name="csrf" content="y2rUD1hZ-oo9TowmIeFx8nCOHPb-js1Flb8E"> <link rel="preconnect" href="https://dac-static.atlassian.com" crossorigin /> <link rel="dns-prefetch" href="https://dac-static.atlassian.com" /> <script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/polyfills.c2c35b6bbd73a259db7e.bundle.js"></script> <script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation-changelogs-docs-index-rest-api-docs-rest-docs-search-graphql-docs-graphql-sandbox-jsapi-connect-module-pages-analytics-and-cookie-preferences-homepage-errors-supportdesk-home-page-v2.ee83ca2200ba92e9ad34.bundle.js"></script><script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation-changelogs-docs-index-rest-api-docs-rest-docs-search-graphql-docs-graphql-sandbox-jsapi-connect-module-pages-homepage-errors-supportdesk-home-page-v2.669dd2c7ce347ed0a9f2.bundle.js"></script><script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation.ccf94c562fecbf120b5d.bundle.js"></script> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="dac:version" content="1.7746.0-0.1320.0"> <link rel="shortcut icon" href="https://dac-static.atlassian.com/favicon.ico" type="image/x-icon"> <link rel="icon" href="https://dac-static.atlassian.com/favicon.ico" type="image/x-icon"> <link rel="search" href="https://dac-static.atlassian.com/opensearch.xml" type="application/opensearchdescription+xml"> <script nonce="wCeRE1in1a9BZQ3CxpvZQ1mIsn8GEv2BL7XjSi7CKZs=" type="text/javascript">window.__DATA__ = {"jiraIssueCollectorId":"ee87e716","page":{"document":[{"type":"markdown","content":"\n"},{"type":"markdown","content":"# Profile visibility\n\nThis guide helps you design and test apps to work effectively with profile visibility for users.\nProfile visibility means that some information from a user's profile may be hidden in Atlassian\nproducts and sites, depending on who is viewing it. By using profile visibility controls, users can\nchoose to show or hide specific fields from their Atlassian account profiles, including fields such\nas name, location, and email address.\n\nProfile visibility also affects apps. There are a number of factors that affect this, such as the type\nof app and 3LO user consent. However, in general, if the user has chosen to hide fields in their profile,\nyour apps will not be able to retrieve those fields via the API.\n\n## Profile visibility overview\n\nThe profile visibility controls for a user are found in the *Profile and visibility* tab of their \nAtlassian account profile. On this tab, the user can toggle the visibility of each field. This affects \nthe information that is shown in the user's profile in the Atlassian people directory, Atlassian products \n(for example, Jira Software), and Atlassian public forums (for example, Atlassian Community). To learn \nmore, see [Update your profile and visibility settings](https://confluence.atlassian.com/x/6IS8OQ).\n\n### Default settings\n\nThe default settings for profile visibility are different depending on whether the user account is a \nmanaged or unmanaged account. The default settings for each type of account are shown below.\n\n#### Default profile visibility settings for managed accounts\n\nManaged accounts are accounts with email addresses that belong to a domain that has been verified. \nTo learn more, see [Managed accounts](https://confluence.atlassian.com/x/YzcWN). Profile visibility \ncontrols for managed accounts have an additional level of visibility, _Organization_, which represents \nthe people that the user works with. The default settings for managed accounts are shown below. \n\n| Profile field | \"Anyone\" (Public) | Organization | \"Only you\" (Private) |\n|---|---|---|---|\n| Avatar | `hide` | `show` | `show` |\n| Full name | `show` | `show` | `show` |\n| Job title | `show` | `show` | `show` |\n| Department | `hide` | `show` | `show` |\n| Organization | `hide` | `show` | `show` |\n| Location | `hide` | `show` | `show` |\n| Timezone | `hide` | `show` | `show` |\n| Email address | `hide` | `hide` | `show` |\n\nNotes:\n\n* _Avatar_ shows a masked avatar (the user's initials) rather than the profile picture, if it is \nrestricted.\n* Every user has a _Public name_ that cannot be restricted. If a user restricts their _Full name_, \nthen the _Public name_ is displayed to people outside the organization. _Public name_ is also displayed \non Atlassian public forums (for example, Atlassian Community, jira.atlassian.com). \n* The `displayName` property for user objects stores the name that is currently displayed in Atlassian \nproducts (either _Full name_ or _Public name_).\n* _Job title_, _Department_, and _Organization_ are part of the profile visibility controls in Jira \nand Confluence. However, these fields are not returned by the Jira and Confluence REST APIs. They are \nincluded in the table above, just to show that that are part of the profile visibility settings UI.\n\n#### Default profile visibility settings for unmanaged accounts\n\nUnmanaged accounts are accounts that are not managed accounts. That is, they do not have emails that \nbelong to a domain that has been verified.\n\n| Profile field | \"Anyone\" (Public) | \"Only you\" (Private) |\n|---|---|---|\n| Avatar | `show` | `show` |\n| Full name | `show` | `show` |\n| Job title | `show` | `show` |\n| Department | `show` | `show` |\n| Organization | `show` | `show` |\n| Location | `show` | `show` |\n| Timezone | `show` | `show` |\n| Email address | `hide` | `show` |\n\nNotes:\n\n* _Avatar_ shows a masked avatar (the user's initials) rather than the profile picture, if it is restricted.\n* _Full name_ is always visible to the public (\"Anyone\") for unmanaged accounts. Every user also has \na _Public name_, which cannot be restricted and is displayed on Atlassian public forums (for example, \nAtlassian Community, jira.atlassian.com).\n* The `displayName` property for user objects stores the _Full name_, which is always the display name \nin Atlassian products.\n* _Job title_, _Department_, and _Organization_ are part of the profile visibility controls in Jira \nand Confluence. However, these fields are not returned by the Jira and Confluence REST APIs. They are \nincluded in the table above, just to show that that are part of the profile visibility settings UI.\n\n### Profile visibility and third-party apps\n\nApps access profile information through the public cloud REST APIs. Profile visibility can affect the \nprofile information that apps can access, depending on the type of app.\n\n#### Connect apps\n\nConnect apps only have access to profile information that is available to the public (\"Anyone\"), with \nthe exception of the following fields:\n\n* Timezone: The timezone can be accessed using [AP.user.getTimeZone](https://developer.atlassian.com/cloud/jira/platform/jsapi/user/) \nin the JavaScript API, regardless of profile visibility settings. However, you must only use this API \nto establish context for the user. Do not present the user's timezone in a way that can be seen by other \nusers viewing the application.\n* Email address: Profile visibility settings restrict access to the email address, similar to the other \nprofile fields. However, given that some apps need email addresses for key functionality, we provide \nan _Email API_ that provides access to email addresses regardless of profile visibility settings. The \n_Email API_ is a public API but only apps that have been approved and added to your allowlist are permitted to use \nit. To request access, see [Requesting access to the Email API](#requesting-access-to-the-email-api) below.\n\n#### 3LO apps\n\n_Note that this section does not apply to Bitbucket Cloud, as Bitbucket Cloud does not have 3LO apps._\n\n[3LO apps](../oauth-2-authorization-code-grants-3lo-for-apps/) have access to _all_ profile information \nfor users that provide explicit consent through the 3LO consent flow. This is regardless of the profile \nvisibility settings for the consenting users. If the user revokes their consent, then the app will no longer\nhave access to the user's profile information. \n\n* Email address: 3LO apps can only access the email address of the user (resource owner) who provided consent \nwhen performing requests on behalf of the user.\n\n#### Forge apps\n\nThis section applies to Confluence Cloud and Jira Cloud only.\n\nForge apps only have acces to profile information that is available to the public (\"Anyone\"), with\nthe exception of the following field:\n\n* Email address: Profile visibility settings restrict access to the email address, similar to the other \nprofile fields. However, given that some apps need email addresses for key functionality, we provide \nan _Email_API_\nthat provides access to email addresses regardless of profile visibility settings.\n\nTo access the email address:\n\n* A Forge app for Confluence must have the `read:confluence-user` [scope](https://developer.atlassian.com/platform/forge/add-scopes-to-call-an-atlassian-rest-api/#add-scopes-to-call-an-atlassian-rest-api) to retrieve an email address that is set to\nvisible in the user's profile. It must have the `read:email-address:confluence` scope to access email addresses through\nthe [Get user email address](/cloud/confluence/rest/v1/api-group-users/#api-wiki-rest-api-user-email-get) or [Get user email addresses in batch](/cloud/confluence/rest/v1/api-group-users/#api-wiki-rest-api-user-email-bulk-get)\n Email APIs that retrieve email addreses regardless of profile visibility settings.\n* A Forge app for Jira must have the `read:jira-user` [scope](https://developer.atlassian.com/platform/forge/add-scopes-to-call-an-atlassian-rest-api/#add-scopes-to-call-an-atlassian-rest-api) to retrieve an email address that is set to\nvisible in the user's profile. It must have the `read:email-address:jira` scope to access email addresses through\nthe [Get user email](/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-email-get) or [Get user email bulk](/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-email-bulk-get)\n Email APIs that retrieve email addreses regardless of profile visibility settings.\n\nAt app installation time and for major app upgrades, the site admin must consent to the Forge app using these capabilities.\n\n## Designing for profile visibility\n\nGiven that profile visibility can affect the user information available to your apps, it's important \nto design your app to account for this.\n\n* **Differentiating users in the UI:** Consider using the combination of display name and avatar \n(profile picture) to identify users throughout the UI. Both of these fields are always available. \nUsing both fields helps differentiate users, particularly if there are users with similar names or avatars.\n* **Never use email address in the UI:** Do not use _Email address_ to help differentiate users in \nthe UI. By default, _Email address_ is hidden for all account types, so your app is unlikely to have \naccess to it. \u003cbr>If your app does have unrestricted access to _Email address_ (via the _Email API_), \nyou should still avoid exposing email addresses in the UI. Even though your app has been approved to \naccess the _Email address_, other installed apps or users may not have permission to view user email \naddresses.\n* **Never use Atlassian account ID in the UI:** While the Atlassian account ID of a user is not \nrestricted by profile visibility settings, do not use it to identify users in the UI. Atlassian \naccount IDs are intentionally opaque and are difficult to read.\n* **Displaying stored JQL queries (Jira only):** If your app displays JQL, use the following AtlasKit \ncomponent. This component swaps the user's `accountId` with their current `displayName` when displaying JQL. \n * _AtlasKit component is under development. For details, \n see [ACJIRA-1710](https://ecosystem.atlassian.net/browse/ACJIRA-1710)._\n\nFinally, be aware of your personal data reporting obligations. If your app is storing personal data, \nit must report the stored account IDs every 15 days. For details, see the \n[User privacy guide for app developers](../user-privacy-developer-guide/).\n\n## Testing for profile visibility\n\nThe following section provides guidelines for testing profile usability settings with your app. Before \nyou begin, you'll need the following:\n\n* A developer instance to install your app in. If you don't have a developer instance, get one here \nfor free: http://go.atlassian.com/about-cloud-dev-instance\n* At least one additional user (other than yourself) in your developer instance, so that you can test \nthe scenarios in the [Test your app](#test-your-app) section below. Note that you can add up to five \nusers in a free developer instance, but be aware that an app user counts as one of these users.\n\n### Install your app\n\nFollow the steps below to install your app in your developer instance:\n\n1. In your developer instance, navigate to the in-product Marketplace:\n\t- Jira: Go to **Jira Settings** > **Apps** > **Manage apps** > **Upload app**.\n\t- Confluence: Go to **Settings** > **Manage apps** > **Upload app**.\n\t- Bitbucket Cloud: Go to profile pic > **App marketplace** > **Installed apps** > **Install app from URL**.\n1. Enter the URL for your app and install it.\n\nNote: For Jira and Confluence, if the **Upload app** link is missing, click **Settings** on the _Manage \napps_ screen and ensure that **Enable development mode** is checked.\n\n### Test your app\n\nThis section describes the profile visibility scenarios you should test for your app. It also provides \nexamples of what the user objects should look like for different scenarios.\n\n#### Test the default profile visibility settings\n\nTo test the default profile visibility settings, you just need to query a user using the REST API \n(for example, [Get user](https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-user-get) \nfor Jira, [Get user](https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-user-get) \nfor Confluence), or [Get user](https://developer.atlassian.com/bitbucket/api/2/reference/resource/user) \nfor Bitbucket Cloud. See the Jira and Confluence example responses below.\n\nTest the following scenarios for default profile visibility settings:\n\n* Viewing yourself\n* Viewing another user\n* Viewing an app user (`accountType` is set to `app`)\n\nNote that there are other types of users that you should also be aware of. These are generally not \navailable for testing:\n\n* Customers: The `accountType` property is set to `customer` for customers. A customer is a Jira \nService Desk user without an Atlassian account.\n* Deactivated users: The `active` property is set to `inactive` for deactivated users. This type of \nuser is inactive but we haven’t deleted their personal information yet. This user does not have access \nto Atlassian systems and therefore can’t be assigned or \"at\" mentioned.\n* Deleted users: The `active` property is set to `inactive` for deleted users, similar to deactivated \nusers. However, for deleted users, we've processed data deletion already (groups and roles that the \ndeleted user belonged to are no longer associated with that accountID). These users also can’t be \nassigned or \"at\" mentioned. If you want to test the deletion process, you should use a test account \nsince data deletion is irreversible. Data deletion is processed 14 days after the request to allow \ntime for the user to change their mind.\n\n##### Jira examples\n\nFor Jira, fields that are hidden are not included in the returned user object. Also, the user object \ndoes not have a property for public name, instead the `displayName` can contain either the full name \nor public name.\n\nDefault settings for a user with a personal account:\n``` json\n{\n\tself: \"...\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\tavatarUrls: {\n\t 16x16: \"will always be provided containing either an identifying avatar or a masked version\"\n\t 24x24: \"Same as above\"\n\t 32x32: \"Same as above\"\n\t 48x48: \"Same as above\"\n\t},\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\tactive: true,\n\ttimeZone: \"will provide the user's timezone ID (e.g. America / Los Angeles)\",\n\tlocale: \"will provide the user's locale language tag (e.g. en-US)\",\n\tgroups: {\n\t size: 3,\n\t items: []\n\t},\n\tapplicationRoles: {\n\t size: 3,\n\t items: []\n\t},\n\taccountType: \"atlassian\",\n\texpand: \"groups, applicationRoles\"\n}\n```\n\nDefault settings for a user with a managed account:\n``` json\n{\n\tself: \"...\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\tavatarUrls: {\n\t 16x16: \"will always be provided containing either an identifying avatar or a masked version\"\n\t 24x24: \"Same as above\"\n\t 32x32: \"Same as above\"\n\t 48x48: \"Same as above\"\n\t},\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\tactive: true,\n\tgroups: {\n\t size: 3,\n\t items: []\n\t},\n\tapplicationRoles: {\n\t size: 3,\n\t items: []\n\t},\n\taccountType: \"atlassian\",\n\texpand: \"groups, applicationRoles\"\n}\n```\n\nDefault settings for a user with a deleted account:\n``` json\n{\n\tself: \"...\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\tavatarUrls: {\n\t 16x16: \"will always be provided containing either an identifying avatar or a masked version\"\n\t 24x24: \"Same as above\"\n\t 32x32: \"Same as above\"\n\t 48x48: \"Same as above\"\n\t},\n\tdisplayName: \"string value will always be provided containing the user's last known public name or \"Former user\" \",\n\tactive: false,\n\tgroups: {\n\t size: 0,\n\t items: []\n\t},\n\tapplicationRoles: {\n\t size: 0,\n\t items: []\n\t},\n\taccountType: \"atlassian\",\n\texpand: \"groups, applicationRoles\"\n}\n```\n\n##### Confluence examples\n\nFor Confluence, fields that are hidden are set to an empty string in the returned user object. Also, \nthe user object has a property for public name (`publicName`). If the user chooses to hide their full \nname, `displayName` is set to the same value as `publicName`.\n\nDefault settings for a user with a personal account:\n``` json\n{\n\ttype: \"known\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\taccountType: \"atlassian\", \n\temail: \"\",\n\tpublicName: \"string value will always be provided containing the user's public name\",\n\tzoneInfo: \"Will provide the user's timezone ID (e.g. America / Los Angeles)\",\n\tlocale: \"Will provide the user's locale language tag (e.g. en-US)\",\n\tactive: true,\n\tprofilePicture: {\n\t path: \"will always be provided containing either an identifying avatar or a masked version\"\n\t width: 48,\n\t height: 48,\n\t isDefault: true\n\t},\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\t_expandable: {\n\t operations:\"...\",\n\t details:\"...\",\n\t personalSpace:\"...\",\n\t},\n\t_links: {\n\t self: \"...\",\n\t base:\"...\",\n\t context: \"...\",\n\t}\n}\n```\n\n"},{"type":"shortcode","name":"note","arguments":[],"content":"_Note that the `zoneInfo` property may eventually be renamed to `timeZone` to align with \nthe naming conventions in the Jira API._"},{"type":"markdown","content":"\n\nDefault settings for a user with a managed account:\n``` json\n{\n\ttype: \"known\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\taccountType: \"atlassian\", \n\temail: \"\",\n\tpublicName: \"string value will always be provided containing the user's public name\",\n\tzoneInfo: \"\",\n\tlocale: \"\",\n\tactive: true,\n\tprofilePicture: {\n\t path: \"string value will contain a masked version of the avatar\"\n\t width: 48,\n\t height: 48,\n\t isDefault: true\n\t},\n\tdisplayName: \"string value will always be provided containing the user's public name\",\n\t_expandable: {\n\t operations:\"...\",\n\t details:\"...\",\n\t personalSpace:\"...\",\n\t},\n\t_links: {\n\t self: \"...\",\n\t base:\"...\",\n\t context: \"...\",\n\t}\n}\n```\n\nDefault settings for a user with a deleted account:\n``` json\n{\n\ttype: \"known\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\taccountType: \"atlassian\", \n\temail: \"\",\n\tpublicName: \"unknown\",\n\tzoneInfo: \"\",\n\tlocale: \"\",\n\tactive: false,\n\tprofilePicture: {\n\t path: \"string value will contain a URL to a default anonymous avatar.\"\n\t width: 48,\n\t height: 48,\n\t isDefault: true\n\t},\n\tdisplayName: \"string value will always be provided containing either user's last known public name or \"Former User\" \", \n\t_expandable: {\n\t operations:\"...\",\n\t details:\"...\",\n\t personalSpace:\"...\",\n\t},\n\t_links: {\n\t self: \"...\",\n\t base:\"...\",\n\t context: \"...\",\n\t}\n}\n```\n\n### Test changes to the profile visibility settings\n\nOnce you have tested the default settings, make changes to the profile visibility settings for users \nin the UI and check the responses from the API. \n\nFor example, modify your own Atlassian account profile in the UI then query it using the REST API. Fields that you’ve set to _Only you_ or _Organization_ will not be included in the returned user object. Alternatively, if you change the visibility of any fields to public, these fields will included in the returned user object. \n\nJira and Confluence example responses are shown below.\n\n##### Jira examples\n\nAll fields are unhidden:\n``` json\n{\n\tself: \"string\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\temailAddress: \"will provide the user's email address\"\n\tavatarUrls: {\n\t 16x16: \"string will always be provided containing either a URL to either an identifying avatar or a masked version\"\n\t 24x24: \"Same as above\"\n\t 32x32: \"Same as above\"\n\t 48x48: \"Same as above\"\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\tactive: true,\n\ttimeZone: \"will provide the user's timezone ID (e.g. America / Los Angeles)\",\n\tlocale: \"will provide the user's locale languageID (e.g. en-US)\",\n\tgroups: {\n\t size: 3,\n\t items: []\n\t},\n\tapplicationRoles: {\n\t size: 3,\n\t items: []\n\t},\n\taccountType: \"atlassian\",\n\texpand: \"groups, applicationRoles\"\n}\n```\n\nAll fields are hidden:\n``` json\n{\n\tself: \"string\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\tavatarUrls: {\n\t 16x16: \"will always be provided containing either an identifying avatar or a masked version\"\n\t 24x24: \"Same as above\"\n\t 32x32: \"Same as above\"\n\t 48x48: \"Same as above\"\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\tactive: true,\n\tgroups: {\n\t size: 3,\n\t items: []\n\t},\n\tapplicationRoles: {\n\t size: 3,\n\t items: []\n\t},\n\taccountType: \"atlassian\",\n\texpand: \"groups, applicationRoles\"\n}\n```\n\n##### Confluence examples\n\nAll fields are unhidden:\n``` json\n{\n\ttype: \"known\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\taccountType: \"atlassian\", \n\temail: \"will provide the user's email address\",\n\tpublicName: \"string value will always be provided containing the user's public name\",\n\tzoneInfo: \"will provide the user's timezone ID (e.g. America / Los Angeles)\",\n\tlocale: \"will provide the user's locale language tag (e.g. en-US)\",\n\tactive: true,\n\tprofilePicture: {\n\t path: \"will always be provided containing either an identifying avatar or a masked version\"\n\t width: 48,\n\t height: 48,\n\t isDefault: true\n\t},\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\t_expandable: {\n\t operations:\"\",\n\t details:\"\",\n\t personalSpace:\"\",\n\t},\n\t_links: {\n\t self: \"string\",\n\t base:\"string\",\n\t context: \"string\",\n\t}\n}\n```\n\nAll fields are hidden:\n``` json\n{\n\ttype: \"known\",\n\taccountId: \"1-128 character string - may contain \"-\" or \":\" characters\",\n\taccountType: \"atlassian\", \n\temail: \"\",\n\tpublicName: \"string value will always be provided containing the user's public name\",\n\tzoneInfo: \"\",\n\tlocale: \"\",\n\tactive: true,\n\tprofilePicture: {\n\t path: \"will always be provided containing either an identifying avatar or a masked version\"\n\t width: 48,\n\t height: 48,\n\t isDefault: true\n\t},\n\tdisplayName: \"string value will always be provided containing either a full name or the user's public name\",\n\t_expandable: {\n\t operations:\"...\",\n\t details:\"...\",\n\t personalSpace:\"...\",\n\t},\n\t_links: {\n\t self: \"...\",\n\t base:\"...\",\n\t context: \"...\",\n\t}\n}\n```\n\n## Requesting access to the Email API\n\nThe Email API provides approved Connect apps with access to the email addresses of users. An approved app \nhas access for as long as it is installed, regardless of user profile visibility settings. \n\nNote that the Email API is a public API that is documented and supported by Atlassian. However, \nonly approved Connect apps can use it.\n\n### Requirements\n\nBefore you apply, ensure that your app meets the following criteria for access to the Email API.\n\nYour app must meet the requirements for listing on the Atlassian Marketplace (even if the app \nwill not be listed on the Atlassian Marketplace):\n - Provide a privacy policy.\n - Provide a customer terms of use agreement.\n - Indicate whether or not the app collects and stores personal data.\n\nAlso, your app must only use user email addresses in an appropriate manner. For example, sending \nsecurity alerts, but not sending marketing emails. The next section, about applying for access, lists \nthe valid and invalid use cases for using email addresses.\n\n\n### Applying for access\n\nYou must submit a request for each app that you want to access the Email API. To request access for \nan app:\n\n1. Create a [Request access to the Email API](https://developer.atlassian.com/support) ticket.\n1. Fill out the fields as required, including your app's use cases for emails. Be aware that certain \nuse cases are generally considered to be valid uses of emails and are more likely to be approved. \nOther use cases are not valid and won't be approved:\n - Valid use cases:\n\n | Process using email | Functionality provided |\n |---|---|\n | Send transactional emails | Send error reports |\n | | Send security alerts |\n | | Allow users to subscribe to alerts / news feeds |\n | | Allow users to invite other users to collaborate |\n | Account linking | Connect a mail service for inbound / outbound mail processing |\n | | Sync users with another system |\n\n - Invalid use cases:\n\n | Process using email | Functionality provided |\n |---|---|\n | Send transactional emails | Inviting users to company events |\n | | Send newsletters, campaigns, or other marketing emails |\n | | Send materials to facilitate end user onboarding |\n | | Send subscription / renewal reminders |\n1. Submit the request. Some requests are auto-approved after submitting the form. Other requests \nneed further review. \n\nOnce your app is approved, a few things occur:\n- You're notified that your app has been added to an allowlist to access the Email API.\n- Your app's listing on Atlassian Marketplace is updated. The listing will show customers that the app \nis approved to access email addresses, regardless of profile visibility control settings.\n- When your app is installed, it displays a new scope associated with the Email API.\n\nYour app can now use the Email API. However, be aware of the guidelines governing the use of email \naddresses described below.\n\n### Guidelines for using email addresses\n\nThe following guidelines govern the use of email addresses by your app:\n\n- Only use email addresses for the functionality described in your request. If you need to use email \naddresses for other use cases, (for example, new features), inform us by either raising a new request \nor updating your existing request.\n- Do not use email addresses in the UI, as described in [Designing for profile visibility](#designing-for-profile-visibility). \n- Do not share email addresses with any other third parties (including other apps) unless they are required \nto provide the service to the end user.\n\nBy accessing the Email API you also agree to our \n[Atlassian Developer Terms](https://developer.atlassian.com/platform/marketplace/atlassian-developer-terms/?utm_source=%2Fmarket%2Fatlassian-developer-terms&utm_medium=302) \nand \n[Atlassian Marketplace Vendor Agreement](https://www.atlassian.com/licensing/marketplace/publisheragreement), \nwhich reserves Atlassian the right to conduct audits at any time to confirm your compliance with these \nGuidelines and any related procedures. 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!important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/getting-started-with-connect/" type="button" class="css-1pys61m"><style 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data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/storing-data-with-entity-properties/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Storing data with entity properties</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/frameworks-and-tools/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Frameworks and tools</span></span></span></a></div></li></ul></li><li class="sc-hgzKov cTROs"><div class="sc-eAudoH kiTwuh"><div class="sc-hCbubC bCnCXc">Security</div><div class="sc-kMBllD fdgUza"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="hide" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-enfXDO bHbcZi"><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/security-overview/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Security overview</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/security-for-forge-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Security for Forge apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/scopes-for-oauth-2-3LO-and-forge-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Scopes for OAuth 2.0 (3LO) and Forge apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/security-for-connect-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Security for Connect apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/scopes-for-connect-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Scopes for Connect apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/user-impersonation-for-connect-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">User impersonation for Connect apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style 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UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/understanding-jwt/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 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8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/oauth-2-3lo-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span 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data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Basic auth for REST APIs</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style 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UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/jira-rest-api-oauth-authentication/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 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0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/tutorials-example-apps-and-guides/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style 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UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/user-privacy-developer-guide/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">User privacy guide for app developers</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo launBt"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/profile-visibility/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span 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UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/app-descriptor/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">App descriptor</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/conditions/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Conditions</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/context-parameters/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Context parameters</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/dynamic-modules/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Dynamic modules</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/jira-entity-properties/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Entity properties</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/internationalization/" type="button" class="css-1pys61m"><style 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data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/jira-expressions/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 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ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/webhooks/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style 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UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/open-devops/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 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8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/software/getting-started-open-devops/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span 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8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="https://atlaskit.atlassian.com/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span 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data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe 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4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Cloud app licensing</span></span></span></a></div></li></ul></li></ul></nav><div class="sc-hzOKmB kaEzuB"><div class="sc-dzVpKk pcueG"><div class="sc-grYksN jGqvBW"><span class="sc-frudsx hsaQyA"><span class="sc-cBXKeB bWkibq">Last updated Feb 28, 2025</span></span></div></div><div class="sc-fPEBxH dgbHxc"><div class="sc-lffWgi fjjEnQ"><div class="sc-cBrjTV crKIBs"><div class="sc-fGSyRc cYUtDB"><div class="sc-dCVVYJ hCWNvi" width="192"><div class="sc-juQqkt dCyvkY"></div></div></div><h1 id="profile-visibility">Profile visibility<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h1> <p>This guide helps you design and test apps to work effectively with profile visibility for users. Profile visibility means that some information from a user's profile may be hidden in Atlassian products and sites, depending on who is viewing it. By using profile visibility controls, users can choose to show or hide specific fields from their Atlassian account profiles, including fields such as name, location, and email address.</p> <p>Profile visibility also affects apps. There are a number of factors that affect this, such as the type of app and 3LO user consent. However, in general, if the user has chosen to hide fields in their profile, your apps will not be able to retrieve those fields via the API.</p> <h2 id="profile-visibility-overview">Profile visibility overview<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>The profile visibility controls for a user are found in the <em>Profile and visibility</em> tab of their Atlassian account profile. On this tab, the user can toggle the visibility of each field. This affects the information that is shown in the user's profile in the Atlassian people directory, Atlassian products (for example, Jira Software), and Atlassian public forums (for example, Atlassian Community). To learn more, see <a href="https://confluence.atlassian.com/x/6IS8OQ" target="_blank">Update your profile and visibility settings<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.</p> <h3 id="default-settings">Default settings<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>The default settings for profile visibility are different depending on whether the user account is a managed or unmanaged account. The default settings for each type of account are shown below.</p> <h4 id="default-profile-visibility-settings-for-managed-accounts">Default profile visibility settings for managed accounts<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>Managed accounts are accounts with email addresses that belong to a domain that has been verified. To learn more, see <a href="https://confluence.atlassian.com/x/YzcWN" target="_blank">Managed accounts<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>. Profile visibility controls for managed accounts have an additional level of visibility, <em>Organization</em>, which represents the people that the user works with. The default settings for managed accounts are shown below.</p> <div class="sc-jdfcpN jMPRQO"><table node="[object Object]"><thead class="sc-eNNmBn igxxMf"><tr class="sc-eEieub jPqTBr"><th class="sc-kNBZmU lhcjXP">Profile field</th><th class="sc-kNBZmU lhcjXP">"Anyone" (Public)</th><th class="sc-kNBZmU lhcjXP">Organization</th><th class="sc-kNBZmU lhcjXP">"Only you" (Private)</th></tr></thead><tbody><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Avatar</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Full name</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Job title</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Department</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Organization</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Location</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Timezone</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Email address</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr></tbody></table></div> <p>Notes:</p> <ul> <li><em>Avatar</em> shows a masked avatar (the user's initials) rather than the profile picture, if it is restricted.</li> <li>Every user has a <em>Public name</em> that cannot be restricted. If a user restricts their <em>Full name</em>, then the <em>Public name</em> is displayed to people outside the organization. <em>Public name</em> is also displayed on Atlassian public forums (for example, Atlassian Community, jira.atlassian.com).</li> <li>The <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>displayName</code></span></span> property for user objects stores the name that is currently displayed in Atlassian products (either <em>Full name</em> or <em>Public name</em>).</li> <li><em>Job title</em>, <em>Department</em>, and <em>Organization</em> are part of the profile visibility controls in Jira and Confluence. However, these fields are not returned by the Jira and Confluence REST APIs. They are included in the table above, just to show that that are part of the profile visibility settings UI.</li> </ul> <h4 id="default-profile-visibility-settings-for-unmanaged-accounts">Default profile visibility settings for unmanaged accounts<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>Unmanaged accounts are accounts that are not managed accounts. That is, they do not have emails that belong to a domain that has been verified.</p> <div class="sc-jdfcpN jMPRQO"><table node="[object Object]"><thead class="sc-eNNmBn igxxMf"><tr class="sc-eEieub jPqTBr"><th class="sc-kNBZmU lhcjXP">Profile field</th><th class="sc-kNBZmU lhcjXP">"Anyone" (Public)</th><th class="sc-kNBZmU lhcjXP">"Only you" (Private)</th></tr></thead><tbody><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Avatar</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Full name</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Job title</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Department</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Organization</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Location</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Timezone</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Email address</td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>hide</code></span></span></td><td class="sc-eopZyb gzVyrk"><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>show</code></span></span></td></tr></tbody></table></div> <p>Notes:</p> <ul> <li><em>Avatar</em> shows a masked avatar (the user's initials) rather than the profile picture, if it is restricted.</li> <li><em>Full name</em> is always visible to the public ("Anyone") for unmanaged accounts. Every user also has a <em>Public name</em>, which cannot be restricted and is displayed on Atlassian public forums (for example, Atlassian Community, jira.atlassian.com).</li> <li>The <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>displayName</code></span></span> property for user objects stores the <em>Full name</em>, which is always the display name in Atlassian products.</li> <li><em>Job title</em>, <em>Department</em>, and <em>Organization</em> are part of the profile visibility controls in Jira and Confluence. However, these fields are not returned by the Jira and Confluence REST APIs. They are included in the table above, just to show that that are part of the profile visibility settings UI.</li> </ul> <h3 id="profile-visibility-and-third-party-apps">Profile visibility and third-party apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>Apps access profile information through the public cloud REST APIs. Profile visibility can affect the profile information that apps can access, depending on the type of app.</p> <h4 id="connect-apps">Connect apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>Connect apps only have access to profile information that is available to the public ("Anyone"), with the exception of the following fields:</p> <ul> <li>Timezone: The timezone can be accessed using <a href="https://developer.atlassian.com/cloud/jira/platform/jsapi/user/" target="_self">AP.user.getTimeZone</a> in the JavaScript API, regardless of profile visibility settings. However, you must only use this API to establish context for the user. Do not present the user's timezone in a way that can be seen by other users viewing the application.</li> <li>Email address: Profile visibility settings restrict access to the email address, similar to the other profile fields. However, given that some apps need email addresses for key functionality, we provide an <em>Email API</em> that provides access to email addresses regardless of profile visibility settings. The <em>Email API</em> is a public API but only apps that have been approved and added to your allowlist are permitted to use it. To request access, see <a href="#requesting-access-to-the-email-api" target="_self">Requesting access to the Email API</a> below.</li> </ul> <h4 id="3lo-apps">3LO apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p><em>Note that this section does not apply to Bitbucket Cloud, as Bitbucket Cloud does not have 3LO apps.</em></p> <p><a href="../oauth-2-authorization-code-grants-3lo-for-apps/" target="_self">3LO apps</a> have access to <em>all</em> profile information for users that provide explicit consent through the 3LO consent flow. This is regardless of the profile visibility settings for the consenting users. If the user revokes their consent, then the app will no longer have access to the user's profile information.</p> <ul> <li>Email address: 3LO apps can only access the email address of the user (resource owner) who provided consent when performing requests on behalf of the user.</li> </ul> <h4 id="forge-apps">Forge apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>This section applies to Confluence Cloud and Jira Cloud only.</p> <p>Forge apps only have acces to profile information that is available to the public ("Anyone"), with the exception of the following field:</p> <ul> <li>Email address: Profile visibility settings restrict access to the email address, similar to the other profile fields. However, given that some apps need email addresses for key functionality, we provide an <em>Email_API</em> that provides access to email addresses regardless of profile visibility settings.</li> </ul> <p>To access the email address:</p> <ul> <li>A Forge app for Confluence must have the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>read:confluence-user</code></span></span> <a href="https://developer.atlassian.com/platform/forge/add-scopes-to-call-an-atlassian-rest-api/#add-scopes-to-call-an-atlassian-rest-api" target="_self">scope</a> to retrieve an email address that is set to visible in the user's profile. It must have the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>read:email-address:confluence</code></span></span> scope to access email addresses through the <a href="/cloud/confluence/rest/v1/api-group-users/#api-wiki-rest-api-user-email-get" target="_self">Get user email address</a> or <a href="/cloud/confluence/rest/v1/api-group-users/#api-wiki-rest-api-user-email-bulk-get" target="_self">Get user email addresses in batch</a> Email APIs that retrieve email addreses regardless of profile visibility settings.</li> <li>A Forge app for Jira must have the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>read:jira-user</code></span></span> <a href="https://developer.atlassian.com/platform/forge/add-scopes-to-call-an-atlassian-rest-api/#add-scopes-to-call-an-atlassian-rest-api" target="_self">scope</a> to retrieve an email address that is set to visible in the user's profile. It must have the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>read:email-address:jira</code></span></span> scope to access email addresses through the <a href="/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-email-get" target="_self">Get user email</a> or <a href="/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-email-bulk-get" target="_self">Get user email bulk</a> Email APIs that retrieve email addreses regardless of profile visibility settings.</li> </ul> <p>At app installation time and for major app upgrades, the site admin must consent to the Forge app using these capabilities.</p> <h2 id="designing-for-profile-visibility">Designing for profile visibility<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>Given that profile visibility can affect the user information available to your apps, it's important to design your app to account for this.</p> <ul> <li><strong>Differentiating users in the UI:</strong> Consider using the combination of display name and avatar (profile picture) to identify users throughout the UI. Both of these fields are always available. Using both fields helps differentiate users, particularly if there are users with similar names or avatars.</li> <li><strong>Never use email address in the UI:</strong> Do not use <em>Email address</em> to help differentiate users in the UI. By default, <em>Email address</em> is hidden for all account types, so your app is unlikely to have access to it. <br/>If your app does have unrestricted access to <em>Email address</em> (via the <em>Email API</em>), you should still avoid exposing email addresses in the UI. Even though your app has been approved to access the <em>Email address</em>, other installed apps or users may not have permission to view user email addresses.</li> <li><strong>Never use Atlassian account ID in the UI:</strong> While the Atlassian account ID of a user is not restricted by profile visibility settings, do not use it to identify users in the UI. Atlassian account IDs are intentionally opaque and are difficult to read.</li> <li><strong>Displaying stored JQL queries (Jira only):</strong> If your app displays JQL, use the following AtlasKit component. This component swaps the user's <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accountId</code></span></span> with their current <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>displayName</code></span></span> when displaying JQL. <ul> <li><em>AtlasKit component is under development. For details, see <a href="https://ecosystem.atlassian.net/browse/ACJIRA-1710" target="_blank">ACJIRA-1710<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.</em></li> </ul> </li> </ul> <p>Finally, be aware of your personal data reporting obligations. If your app is storing personal data, it must report the stored account IDs every 15 days. For details, see the <a href="../user-privacy-developer-guide/" target="_self">User privacy guide for app developers</a>.</p> <h2 id="testing-for-profile-visibility">Testing for profile visibility<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>The following section provides guidelines for testing profile usability settings with your app. Before you begin, you'll need the following:</p> <ul> <li>A developer instance to install your app in. If you don't have a developer instance, get one here for free: <a href="http://go.atlassian.com/about-cloud-dev-instance" target="_blank">http://go.atlassian.com/about-cloud-dev-instance<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a></li> <li>At least one additional user (other than yourself) in your developer instance, so that you can test the scenarios in the <a href="#test-your-app" target="_self">Test your app</a> section below. Note that you can add up to five users in a free developer instance, but be aware that an app user counts as one of these users.</li> </ul> <h3 id="install-your-app">Install your app<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>Follow the steps below to install your app in your developer instance:</p> <ol> <li>In your developer instance, navigate to the in-product Marketplace: <ul> <li>Jira: Go to <strong>Jira Settings</strong> > <strong>Apps</strong> > <strong>Manage apps</strong> > <strong>Upload app</strong>.</li> <li>Confluence: Go to <strong>Settings</strong> > <strong>Manage apps</strong> > <strong>Upload app</strong>.</li> <li>Bitbucket Cloud: Go to profile pic > <strong>App marketplace</strong> > <strong>Installed apps</strong> > <strong>Install app from URL</strong>.</li> </ul> </li> <li>Enter the URL for your app and install it.</li> </ol> <p>Note: For Jira and Confluence, if the <strong>Upload app</strong> link is missing, click <strong>Settings</strong> on the <em>Manage apps</em> screen and ensure that <strong>Enable development mode</strong> is checked.</p> <h3 id="test-your-app">Test your app<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>This section describes the profile visibility scenarios you should test for your app. It also provides examples of what the user objects should look like for different scenarios.</p> <h4 id="test-the-default-profile-visibility-settings">Test the default profile visibility settings<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>To test the default profile visibility settings, you just need to query a user using the REST API (for example, <a href="https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-user-get" target="_self">Get user</a> for Jira, <a href="https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-user-get" target="_self">Get user</a> for Confluence), or <a href="https://developer.atlassian.com/bitbucket/api/2/reference/resource/user" target="_self">Get user</a> for Bitbucket Cloud. See the Jira and Confluence example responses below.</p> <p>Test the following scenarios for default profile visibility settings:</p> <ul> <li>Viewing yourself</li> <li>Viewing another user</li> <li>Viewing an app user (<span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accountType</code></span></span> is set to <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>app</code></span></span>)</li> </ul> <p>Note that there are other types of users that you should also be aware of. These are generally not available for testing:</p> <ul> <li>Customers: The <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accountType</code></span></span> property is set to <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>customer</code></span></span> for customers. A customer is a Jira Service Desk user without an Atlassian account.</li> <li>Deactivated users: The <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>active</code></span></span> property is set to <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>inactive</code></span></span> for deactivated users. This type of user is inactive but we haven’t deleted their personal information yet. This user does not have access to Atlassian systems and therefore can’t be assigned or "at" mentioned.</li> <li>Deleted users: The <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>active</code></span></span> property is set to <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>inactive</code></span></span> for deleted users, similar to deactivated users. However, for deleted users, we've processed data deletion already (groups and roles that the deleted user belonged to are no longer associated with that accountID). These users also can’t be assigned or "at" mentioned. If you want to test the deletion process, you should use a test account since data deletion is irreversible. Data deletion is processed 14 days after the request to allow time for the user to change their mind.</li> </ul> <h5 id="jira-examples">Jira examples<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h5> <p>For Jira, fields that are hidden are not included in the returned user object. Also, the user object does not have a property for public name, instead the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>displayName</code></span></span> can contain either the full name or public name.</p> <p>Default settings for a user with a personal account:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ self: "...", accountId: "1-128 character string - may contain "-" or ":" characters", avatarUrls: { 16x16: "will always be provided containing either an identifying avatar or a masked version" 24x24: "Same as above" 32x32: "Same as above" 48x48: "Same as above" }, displayName: "string value will always be provided containing either a full name or the user's public name", active: true, timeZone: "will provide the user's timezone ID (e.g. America / Los Angeles)", locale: "will provide the user's locale language tag (e.g. en-US)", groups: { size: 3, items: [] }, applicationRoles: { size: 3, items: [] }, accountType: "atlassian", expand: "groups, applicationRoles" } </code></pre></div></div></div></div></pre> <p>Default settings for a user with a managed account:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ self: "...", accountId: "1-128 character string - may contain "-" or ":" characters", avatarUrls: { 16x16: "will always be provided containing either an identifying avatar or a masked version" 24x24: "Same as above" 32x32: "Same as above" 48x48: "Same as above" }, displayName: "string value will always be provided containing either a full name or the user's public name", active: true, groups: { size: 3, items: [] }, applicationRoles: { size: 3, items: [] }, accountType: "atlassian", expand: "groups, applicationRoles" } </code></pre></div></div></div></div></pre> <p>Default settings for a user with a deleted account:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ self: "...", accountId: "1-128 character string - may contain "-" or ":" characters", avatarUrls: { 16x16: "will always be provided containing either an identifying avatar or a masked version" 24x24: "Same as above" 32x32: "Same as above" 48x48: "Same as above" }, displayName: "string value will always be provided containing the user's last known public name or "Former user" ", active: false, groups: { size: 0, items: [] }, applicationRoles: { size: 0, items: [] }, accountType: "atlassian", expand: "groups, applicationRoles" } </code></pre></div></div></div></div></pre> <h5 id="confluence-examples">Confluence examples<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h5> <p>For Confluence, fields that are hidden are set to an empty string in the returned user object. Also, the user object has a property for public name (<span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>publicName</code></span></span>). If the user chooses to hide their full name, <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>displayName</code></span></span> is set to the same value as <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>publicName</code></span></span>.</p> <p>Default settings for a user with a personal account:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ type: "known", accountId: "1-128 character string - may contain "-" or ":" characters", accountType: "atlassian", email: "", publicName: "string value will always be provided containing the user's public name", zoneInfo: "Will provide the user's timezone ID (e.g. America / Los Angeles)", locale: "Will provide the user's locale language tag (e.g. en-US)", active: true, profilePicture: { path: "will always be provided containing either an identifying avatar or a masked version" width: 48, height: 48, isDefault: true }, displayName: "string value will always be provided containing either a full name or the user's public name", _expandable: { operations:"...", details:"...", personalSpace:"...", }, _links: { self: "...", base:"...", context: "...", } } </code></pre></div></div></div></div></pre> <div class="sc-hkaZBZ bsbZCT"><section class="sc-giOsra cEicjz"><div class="sc-jOVcOr ccUuQb"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span aria-hidden="true" style="--icon-primary-color:#0747A6;--icon-secondary-color:#DEEBFF" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill-rule="evenodd"><path d="M2 12c0 5.523 4.477 10 10 10s10-4.477 10-10S17.523 2 12 2 2 6.477 2 12z" fill="currentColor"></path><rect fill="inherit" x="11" y="10" width="2" height="7" rx="1"></rect><circle fill="inherit" cx="12" cy="8" r="1"></circle></g></svg></span></div><div class="sc-SFOxd KLVHW"><div class="sc-dzOgQY RfwMt"> _Note that the `zoneInfo` property may eventually be renamed to `timeZone` to align with the naming conventions in the Jira API._ </div></div></section></div> <p>Default settings for a user with a managed account:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ type: "known", accountId: "1-128 character string - may contain "-" or ":" characters", accountType: "atlassian", email: "", publicName: "string value will always be provided containing the user's public name", zoneInfo: "", locale: "", active: true, profilePicture: { path: "string value will contain a masked version of the avatar" width: 48, height: 48, isDefault: true }, displayName: "string value will always be provided containing the user's public name", _expandable: { operations:"...", details:"...", personalSpace:"...", }, _links: { self: "...", base:"...", context: "...", } } </code></pre></div></div></div></div></pre> <p>Default settings for a user with a deleted account:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ type: "known", accountId: "1-128 character string - may contain "-" or ":" characters", accountType: "atlassian", email: "", publicName: "unknown", zoneInfo: "", locale: "", active: false, profilePicture: { path: "string value will contain a URL to a default anonymous avatar." width: 48, height: 48, isDefault: true }, displayName: "string value will always be provided containing either user's last known public name or "Former User" ", _expandable: { operations:"...", details:"...", personalSpace:"...", }, _links: { self: "...", base:"...", context: "...", } } </code></pre></div></div></div></div></pre> <h3 id="test-changes-to-the-profile-visibility-settings">Test changes to the profile visibility settings<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>Once you have tested the default settings, make changes to the profile visibility settings for users in the UI and check the responses from the API.</p> <p>For example, modify your own Atlassian account profile in the UI then query it using the REST API. Fields that you’ve set to <em>Only you</em> or <em>Organization</em> will not be included in the returned user object. Alternatively, if you change the visibility of any fields to public, these fields will included in the returned user object.</p> <p>Jira and Confluence example responses are shown below.</p> <h5 id="jira-examples-1">Jira examples<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h5> <p>All fields are unhidden:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ self: "string", accountId: "1-128 character string - may contain "-" or ":" characters", emailAddress: "will provide the user's email address" avatarUrls: { 16x16: "string will always be provided containing either a URL to either an identifying avatar or a masked version" 24x24: "Same as above" 32x32: "Same as above" 48x48: "Same as above" displayName: "string value will always be provided containing either a full name or the user's public name", active: true, timeZone: "will provide the user's timezone ID (e.g. America / Los Angeles)", locale: "will provide the user's locale languageID (e.g. en-US)", groups: { size: 3, items: [] }, applicationRoles: { size: 3, items: [] }, accountType: "atlassian", expand: "groups, applicationRoles" } </code></pre></div></div></div></div></pre> <p>All fields are hidden:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ self: "string", accountId: "1-128 character string - may contain "-" or ":" characters", avatarUrls: { 16x16: "will always be provided containing either an identifying avatar or a masked version" 24x24: "Same as above" 32x32: "Same as above" 48x48: "Same as above" displayName: "string value will always be provided containing either a full name or the user's public name", active: true, groups: { size: 3, items: [] }, applicationRoles: { size: 3, items: [] }, accountType: "atlassian", expand: "groups, applicationRoles" } </code></pre></div></div></div></div></pre> <h5 id="confluence-examples-1">Confluence examples<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h5> <p>All fields are unhidden:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ type: "known", accountId: "1-128 character string - may contain "-" or ":" characters", accountType: "atlassian", email: "will provide the user's email address", publicName: "string value will always be provided containing the user's public name", zoneInfo: "will provide the user's timezone ID (e.g. America / Los Angeles)", locale: "will provide the user's locale language tag (e.g. en-US)", active: true, profilePicture: { path: "will always be provided containing either an identifying avatar or a masked version" width: 48, height: 48, isDefault: true }, displayName: "string value will always be provided containing either a full name or the user's public name", _expandable: { operations:"", details:"", personalSpace:"", }, _links: { self: "string", base:"string", context: "string", } } </code></pre></div></div></div></div></pre> <p>All fields are hidden:</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ type: "known", accountId: "1-128 character string - may contain "-" or ":" characters", accountType: "atlassian", email: "", publicName: "string value will always be provided containing the user's public name", zoneInfo: "", locale: "", active: true, profilePicture: { path: "will always be provided containing either an identifying avatar or a masked version" width: 48, height: 48, isDefault: true }, displayName: "string value will always be provided containing either a full name or the user's public name", _expandable: { operations:"...", details:"...", personalSpace:"...", }, _links: { self: "...", base:"...", context: "...", } } </code></pre></div></div></div></div></pre> <h2 id="requesting-access-to-the-email-api">Requesting access to the Email API<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>The Email API provides approved Connect apps with access to the email addresses of users. An approved app has access for as long as it is installed, regardless of user profile visibility settings.</p> <p>Note that the Email API is a public API that is documented and supported by Atlassian. However, only approved Connect apps can use it.</p> <h3 id="requirements">Requirements<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>Before you apply, ensure that your app meets the following criteria for access to the Email API.</p> <p>Your app must meet the requirements for listing on the Atlassian Marketplace (even if the app will not be listed on the Atlassian Marketplace):</p> <ul> <li>Provide a privacy policy.</li> <li>Provide a customer terms of use agreement.</li> <li>Indicate whether or not the app collects and stores personal data.</li> </ul> <p>Also, your app must only use user email addresses in an appropriate manner. For example, sending security alerts, but not sending marketing emails. The next section, about applying for access, lists the valid and invalid use cases for using email addresses.</p> <h3 id="applying-for-access">Applying for access<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>You must submit a request for each app that you want to access the Email API. To request access for an app:</p> <ol> <li> <p>Create a <a href="https://developer.atlassian.com/support" target="_self">Request access to the Email API</a> ticket.</p> </li> <li> <p>Fill out the fields as required, including your app's use cases for emails. Be aware that certain use cases are generally considered to be valid uses of emails and are more likely to be approved. Other use cases are not valid and won't be approved:</p> <ul> <li>Valid use cases:</li> </ul> <div class="sc-jdfcpN jMPRQO"><table node="[object Object]"><thead class="sc-eNNmBn igxxMf"><tr class="sc-eEieub jPqTBr"><th class="sc-kNBZmU lhcjXP">Process using email</th><th class="sc-kNBZmU lhcjXP">Functionality provided</th></tr></thead><tbody><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Send transactional emails</td><td class="sc-eopZyb gzVyrk">Send error reports</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Send security alerts</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Allow users to subscribe to alerts / news feeds</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Allow users to invite other users to collaborate</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Account linking</td><td class="sc-eopZyb gzVyrk">Connect a mail service for inbound / outbound mail processing</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Sync users with another system</td></tr></tbody></table></div> <ul> <li>Invalid use cases:</li> </ul> <div class="sc-jdfcpN jMPRQO"><table node="[object Object]"><thead class="sc-eNNmBn igxxMf"><tr class="sc-eEieub jPqTBr"><th class="sc-kNBZmU lhcjXP">Process using email</th><th class="sc-kNBZmU lhcjXP">Functionality provided</th></tr></thead><tbody><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk">Send transactional emails</td><td class="sc-eopZyb gzVyrk">Inviting users to company events</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Send newsletters, campaigns, or other marketing emails</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Send materials to facilitate end user onboarding</td></tr><tr class="sc-eEieub jPqTBr"><td class="sc-eopZyb gzVyrk"></td><td class="sc-eopZyb gzVyrk">Send subscription / renewal reminders</td></tr></tbody></table></div> </li> <li> <p>Submit the request. Some requests are auto-approved after submitting the form. Other requests need further review.</p> </li> </ol> <p>Once your app is approved, a few things occur:</p> <ul> <li>You're notified that your app has been added to an allowlist to access the Email API.</li> <li>Your app's listing on Atlassian Marketplace is updated. The listing will show customers that the app is approved to access email addresses, regardless of profile visibility control settings.</li> <li>When your app is installed, it displays a new scope associated with the Email API.</li> </ul> <p>Your app can now use the Email API. However, be aware of the guidelines governing the use of email addresses described below.</p> <h3 id="guidelines-for-using-email-addresses">Guidelines for using email addresses<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>The following guidelines govern the use of email addresses by your app:</p> <ul> <li>Only use email addresses for the functionality described in your request. If you need to use email addresses for other use cases, (for example, new features), inform us by either raising a new request or updating your existing request.</li> <li>Do not use email addresses in the UI, as described in <a href="#designing-for-profile-visibility" target="_self">Designing for profile visibility</a>.</li> <li>Do not share email addresses with any other third parties (including other apps) unless they are required to provide the service to the end user.</li> </ul> <p>By accessing the Email API you also agree to our <a href="https://developer.atlassian.com/platform/marketplace/atlassian-developer-terms/?utm_source=%2Fmarket%2Fatlassian-developer-terms&utm_medium=302" target="_self">Atlassian Developer Terms</a> and <a href="https://www.atlassian.com/licensing/marketplace/publisheragreement" target="_blank">Atlassian Marketplace Vendor Agreement<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>, which reserves Atlassian the right to conduct audits at any time to confirm your compliance with these Guidelines and any related procedures. We also reserve the right to remove your app at any time from the Email API allowlist which will prevent your app from receiving further access to email address, and if necessary, to de-list your app from Atlassian Marketplace.</p> <h2 id="support">Support<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <ul> <li>If you've found a bug, report it in our <a href="https://developer.atlassian.com/support" target="_self">Developer Service Desk</a>.</li> <li>If you have questions, ask in our <a href="https://community.developer.atlassian.com/" target="_blank">Developer Community<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>. 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