TY - JFULL AU - S.H. Zulkarnain and E.M.A Zawawi and M.Y. A. Rahman and N.K.F. Mustafa PY - 2011/6/ TI - A Review of Critical Success Factor in Building Maintenance Management Practice for University Sector T2 - International Journal of Architectural and Environmental Engineering SP - 214 EP - 219 VL - 5 SN - 1307-6892 UR - https://publications.waset.org/pdf/14040 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 53, 2011 N2 - Building maintenance plays an important role among other activities in building operation. Building defect and damages are part of the building maintenance 'bread and butter' as their input indicated in the building inspection is very much justified, particularly as to determine the building performance. There will be no escape route or short cut from building maintenance work. This study attempts to identify a competitive performance that translates the Critical Success Factor achievements and satisfactorily meet the university-s expectation. The quality and efficiency of maintenance management operation of building depends, to some extent, on the building condition information, the expectation from the university sector and the works carried out for each maintenance activity. This paper reviews the critical success factor in building maintenance management practice for university sectors from four (4) perspectives which include (1) customer (2) internal processes (3) financial and (4) learning and growth perspective. The enhancement of these perspectives is capable to reach the maintenance management goal for a better living environment in university campus. ER -