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IT Accessibility Policy Framework - Administrative Services | Section508.gov

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Administrative Services </h1> </div> </div> </div> </section> <div id="main-content" class="usa-layout-docs usa-section"> <div class="grid-container"> <div class="grid-row grid-gap"> <aside class="usa-layout-docs__sidenav desktop:grid-col-3 padding-bottom-4"> <nav id="sec-nav" aria-label="Secondary Navigation"> <ul class="usa-sidenav menu"><li class="usa-sidenav__item"> <a href="/manage/" >Policy and Management</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Management - Submenu" aria-expanded="false">Management</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Manage a 508 Program - Submenu" aria-expanded="false">Manage a 508 Program</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/roles/">Accessibility Roles</a> </li><li class="usa-sidenav__item "> <a href="/manage/improve-digital-dashboard-scores/">Improve Digital Dashboard Accessibility Scores</a> </li><li class="usa-sidenav__item "> <a href="/manage/publish-accessible-content/">Publish Accessible Content</a> </li><li class="usa-sidenav__item "> <a href="/manage/teach-staff-about-accessibility/">Teach Staff about Accessibility</a> </li><li class="usa-sidenav__item "> <a href="/manage/track-report-conformance/">Track and Report Conformance</a> </li><li class="usa-sidenav__item "> <a href="/manage/program-manager-responsibilities/">IT Accessibility/508 Program Manager Responsibilities</a> </li><li class="usa-sidenav__item "> <a href="/manage/program-roadmap/">Revised 508 Standards Roadmap</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/deia-guidance/">DEIA Accessibility Guidance</a> </li><li class="usa-sidenav__item "> <a href="/manage/benefits-of-accessibility/">Practical Reasons for Digital Accessibility</a> </li><li class="usa-sidenav__item "> <a href="/manage/how-508-standards-benefit-pwd/">How 508 Standards Benefit Persons With Disabilities</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Accessibility for IT Program & Project Manager - Submenu" aria-expanded="false">Accessibility for IT Program & Project Manager</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/program-management/">IT Accessibility Program Management</a> </li><li class="usa-sidenav__item "> <a href="/manage/identify-user-needs/">Identify User Needs</a> </li><li class="usa-sidenav__item "> <a href="/manage/support-accessible-content/">Support Development of Accessible Content</a> </li><li class="usa-sidenav__item "> <a href="/manage/understand-scope-technical-requirements/">Understand Content Scope and Technical Requirements</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/join-the-508-community/">Join the 508 community</a> </li><li class="usa-sidenav__item "> <a href="/tools/program-manager-listing/">Find your Program Manager</a> </li><li class="usa-sidenav__item "> <a href="/manage/pmr/">Semi-Annual Program Maturity Report (PMR)</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Playbooks - Submenu" aria-expanded="false">Playbooks</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/playbooks/">Overview</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/accessibility-playbook-quick-guide/">Quick Guide to IT Accessibility for Program Managers</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Technology Accessibility Playbook - Submenu" aria-expanded="false">Technology Accessibility Playbook</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/">Introduction</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play01/">Play 1: Establish a Section 508 Program Manager</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play02/">Play 2: Assess your Section 508 Program Maturity</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play03/">Play 3: Develop a Section 508 Accessibility Roadmap</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play04/">Play 4: Establish a Section 508 Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play05/">Play 5: Develop a Section 508 Program Team</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play06/">Play 6: Collaborate with the Federal Accessibility Community</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play07/">Play 7: Integrate Accessibility Needs into Requirements and Design Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play08/">Play 8: Integrate Accessibility Needs into Market Research and Acquisition Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play09/">Play 9: Integrate Accessibility Needs into Development Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play10/">Play 10: Conduct Section 508 Testing</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play11/">Play 11: Track and Resolve Accessibility Issues</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play12/">Play 12: Educate the Workforce</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/exec-guide-accessibility/">Executive Guide to Federal IT Accessibility</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Law and Policy - Submenu" aria-expanded="false">Law and Policy</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/">IT Accessibility Laws and Policies Overview</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/section-508-law/">Section 508 of the Rehabilitation Act</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/quick-reference-guide/">Laws and Policy Quick Reference Guide</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Website Accessibility Statements - Submenu" aria-expanded="false">Website Accessibility Statements</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/website-accessibility-statement/">Developing a Website Accessibility Statement</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/implementing-public-feedback-mechanism/">Implementing a Public Feedback Mechanism</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/Section-508-complaints-best-practices/">Best Practices For Establishing And Maintaining a Formal Section 508 Complaint Process</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/update-agency-policies/">Updating Agency Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/state/">State-level Accessibility Law and Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/international/">International IT Accessibility Laws and Policies</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="IT Accessibility Policy Framework - Submenu" aria-expanded="false">IT Accessibility Policy Framework</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/policy-framework/introduction/">Introduction</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="How to Use the Framework - Submenu" aria-expanded="false">How to Use the Framework</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/how-to-identify-policies/">How to Identify Policies</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/evaluation-criteria/">Evaluation Criteria</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/guiding-question/">Guiding Questions</a> </li><li class="usa-sidenav__item "> <a href="/manage/policy-framework/how-to-use-the-framework/ict-accessibility-policy-matrix/">ICT Accessibility Policy Matrix</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Guidance by Policy Type - 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Guidance for policy subtypes within Administrative Services is provided below.<sup>1</sup></p> <div class="q-table" id="policytype-table"> <p class="table-heading" id="administrative-services"> <b>Table 1. Potential gaps, recommended inclusions, and recommended policy language for Administrative Services policy subtypes. </b> </p> <div class="dropdowns"> <div id="column-filter-list" class="dropdown-check-list"> <span class="dropdown" tabindex="0">Show/Hide Column</span> <ul class="items" id="column-filter"> </ul> </div> <div id="table-filter-list" class="dropdown-check-list"> <span class="dropdown" tabindex="0">Select Filters</span> <ul class="items" id="picklist-filter"> </ul> </div> </div> <table class="it-table"> <thead> <tr> <th scope="col" id="PS">Policy Subtype</th> <th scope="col" id="DES" class="columnD">Description</th> <th scope="col" id="PG" class="columnPG">Potential Gaps</th> <th scope="col" id="RI" class="columnRI">Recommended Inclusions</th> <th scope="col" id="RPL" class="columnRPL">Recommended Policy Language</th> </tr> </thead> <tbody id="table-body"> </tbody> </table> </div> <div> <ul class="footnote"> <li> <a class="hover-large nolink"><sup>1</sup>Policy subtypes within Administrative Services that may not be relevant for your agency include Acquisition and Procurement Services, Credit Card Management, General Supplies and Services, Parking Facility Management and Mail Management, and Transportation.</a> </li> <li> <a class="hover-large" href="/manage/laws-and-policies/section-508-law/"><sup>2</sup>Section 508 of the Rehabilitation Act of 1973, 29 U.S.C.搂 794d (1998).</a>;<a class="hover-large" href="https://www.access-board.gov/ict/ict-final-rule.pdf"> ICT Standards and Guidelines, 36 C.F.R. 搂 1194 (2017).</a> </li> <li> <a class="hover-large" href="https://www.access-board.gov/ict/ict-final-rule.pdf"><sup>3</sup>ICT Standards and Guidelines, 36 C.F.R. 搂 1194 (2017).</a> </li> <li> <a class="hover-large" href="/manage/laws-and-policies/section-508-law/"><sup>4</sup>Section 508 of the Rehabilitation Act of 1973, 29 U.S.C.搂 794d (1998).</a> </li> <li> <a class="hover-large" href="/manage/laws-and-policies/section-508-law/"><sup>5</sup>Section 508 of the Rehabilitation Act of 1973, 29 U.S.C.搂 794d (1998).</a> </li> <li> <a class="hover-large" href="https://www.access-board.gov/ict/ict-final-rule.pdf"><sup>6</sup>ICT Standards and Guidelines, 36 C.F.R. 搂 1194 (2017).</a> </li> <li> <a class="hover-large" href="https://www.access-board.gov/ict/ict-final-rule.pdf"><sup>7</sup>ICT Standards and Guidelines, 36 C.F.R. 搂 1194 (2017).</a> </li> <li> <a class="hover-large" href="https://www.access-board.gov/ict/ict-final-rule.pdf"><sup>8</sup>ICT Standards and Guidelines, 36 C.F.R. 搂 1194 (2017).</a>;<a class="hover-large" href="https://www.govinfo.gov/content/pkg/USCODE-2009-title42/html/USCODE-2009-title42-chap126.htm"> Americans with Disabilities Act of 1990, 42 U.S.C. 搂 12101 (1990).</a> </li> <li> <a class="hover-large" href="https://www.access-board.gov/ict/ict-final-rule.pdf"><sup>9</sup>ICT Standards and Guidelines, 36 C.F.R. 搂 1194 (2017).</a> </li> </ul> </div> <div> <br /> <div id="prev-next-section"> <a class="prev-page" 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