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href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/mortgage-loan-insurance-homeownership-programs/portability" class=" ">CMHC Portability</a></li> <li><a onclick="dl_Navigation('menu','Eco Products for Lenders');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/mortgage-loan-insurance-homeownership-programs/eco-programs-for-lenders" class=" ">Eco Products for Lenders</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Homeowner Business Transformation (HBT)');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/homeowner-business-transformation" class=" ">Homeowner Business Transformation (HBT)</a> <ul> <li><a onclick="dl_Navigation('menu','Arrears Report Upload Tool');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/homeowner-business-transformation/arrears-report-upload-tool" class=" ">Arrears Report Upload Tool</a></li> <li><a onclick="dl_Navigation('menu','Default Management Request Submission Tool');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/homeowner-business-transformation/default-management-request-submission-tool" class=" ">Default Management Request Submission Tool</a></li> <li><a onclick="dl_Navigation('menu','Homeowner Claims Submission Tool');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/homeowner-business-transformation/homeowner-claim-submission-tool" class=" ">Homeowner Claims Submission Tool</a></li> <li><a onclick="dl_Navigation('menu','User Access Management (Coming Soon)');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/homeowner-business-transformation/user-access-management" class=" ">User Access Management (Coming Soon)</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Multi-Unit and Rental Housing');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/multi-unit-insurance" class=" ">Multi-Unit and Rental Housing</a> <ul> <li><a onclick="dl_Navigation('menu','MLI Select');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/multi-unit-insurance/mliselect" class=" ">MLI Select</a></li> </ul> </li> <li><a onclick="dl_Navigation('menu','Default, claims and properties for sale');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/default-claims-and-properties-for-sale" class=" ">Default, claims and properties for sale</a></li> <li><a onclick="dl_Navigation('menu','Underwriting centre');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/cmhc-underwriting-centre" class=" ">Underwriting centre</a></li> <li><a onclick="dl_Navigation('menu','emili');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/emili" class=" ">emili</a></li> <li><a onclick="dl_Navigation('menu','NHA approved lenders');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/nha-approved-lenders" class=" ">NHA approved lenders</a></li> <li><a onclick="dl_Navigation('menu','Calculating GDS / TDS');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/calculating-gds-tds" class=" ">Calculating GDS / TDS</a></li> <li><a onclick="dl_Navigation('menu','How to recognize and report mortgage fraud');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/mortgage-fraud" class=" ">How to recognize and report mortgage fraud</a></li> <li><a onclick="dl_Navigation('menu','Contact mortgage loan insurance');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/contact-mortgage-loan-insurance" class=" ">Contact mortgage loan insurance</a></li> <li><a onclick="dl_Navigation('menu','Insured Mortgage Purchase Program (IMPP)');" href="/professionals/project-funding-and-mortgage-financing/mortgage-loan-insurance/insured-mortgage-purchase-program" class=" ">Insured Mortgage Purchase Program (IMPP)</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Securitization');" href="/professionals/project-funding-and-mortgage-financing/securitization" class=" ">Securitization</a> <ul> <li><a onclick="dl_Navigation('menu','NHA Mortgage Backed Securities');" href="/professionals/project-funding-and-mortgage-financing/securitization/nha-mbs" class=" ">NHA Mortgage Backed Securities</a></li> <li><a onclick="dl_Navigation('menu','Canada Mortgage Bonds');" href="/professionals/project-funding-and-mortgage-financing/securitization/canada-mortgage-bonds" class=" ">Canada Mortgage Bonds</a></li> <li><a onclick="dl_Navigation('menu','Canadian registered covered bonds');" href="/professionals/project-funding-and-mortgage-financing/securitization/canadian-registered-covered-bonds" class=" ">Canadian registered covered bonds</a></li> <li><a onclick="dl_Navigation('menu','Blockchain in the housing industry');" href="/professionals/project-funding-and-mortgage-financing/securitization/blockchain-housing-industry" class=" ">Blockchain in the housing industry </a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Housing markets, data and research');" href="/professionals/housing-markets-data-and-research" class=" ">Housing markets, data and research</a> <ul> <li><a onclick="dl_Navigation('menu','CMHC Reports Calendar');" href="/professionals/housing-markets-data-and-research/news-releases-reports-calendar" class=" ">CMHC Reports Calendar</a></li> <li> <a onclick="dl_Navigation('menu','Housing markets');" href="/professionals/housing-markets-data-and-research/market-reports" class=" ">Housing markets</a> <ul> <li><a onclick="dl_Navigation('menu','Housing market reports');" href="/professionals/housing-markets-data-and-research/market-reports/housing-market" class=" ">Housing 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onclick="dl_Navigation('menu','Prohibition on the Purchase of Residential Property by Non-Canadians Act – Frequently asked questions');" href="/professionals/housing-markets-data-and-research/housing-research/consultations/prohibition-purchase-residential-property-non-canadians-act/faq" class=" ">Prohibition on the Purchase of Residential Property by Non-Canadians Act – Frequently asked questions</a></li> </ul> </li> </ul> </li> <li><a onclick="dl_Navigation('menu','Housing research reports');" href="/professionals/housing-markets-data-and-research/housing-research/research-reports" class=" ">Housing research reports</a></li> <li> <a onclick="dl_Navigation('menu','Housing surveys');" href="/professionals/housing-markets-data-and-research/housing-research/surveys" class=" ">Housing surveys</a> <ul> <li><a onclick="dl_Navigation('menu','Mortgage consumer surveys');" href="/professionals/housing-markets-data-and-research/housing-research/surveys/mortgage-consumer-surveys" class=" ">Mortgage consumer surveys</a></li> </ul> </li> <li><a onclick="dl_Navigation('menu','Research awards and scholarships');" href="/professionals/housing-markets-data-and-research/housing-research/awards-and-scholarships" class=" ">Research awards and scholarships</a></li> <li><a onclick="dl_Navigation('menu','Understanding core housing need');" href="/professionals/housing-markets-data-and-research/housing-research/core-housing-need" class=" ">Understanding core housing need</a></li> <li><a onclick="dl_Navigation('menu','Collaborative Housing Research Network');" href="/professionals/housing-markets-data-and-research/housing-research/collaborative-housing-research-network" class=" ">Collaborative Housing Research Network</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Housing data');" href="/professionals/housing-markets-data-and-research/housing-data" class=" ">Housing data</a> <ul> <li> <a onclick="dl_Navigation('menu','Data tables');" href="/professionals/housing-markets-data-and-research/housing-data/data-tables" class=" ">Data tables</a> <ul> <li><a onclick="dl_Navigation('menu','Household characteristics data');" href="/professionals/housing-markets-data-and-research/housing-data/data-tables/household-characteristics" class=" ">Household characteristics data</a></li> <li><a onclick="dl_Navigation('menu','Housing market data');" href="/professionals/housing-markets-data-and-research/housing-data/data-tables/housing-market-data" class=" ">Housing market data</a></li> <li><a onclick="dl_Navigation('menu','Mortgage and debt data');" href="/professionals/housing-markets-data-and-research/housing-data/data-tables/mortgage-and-debt" class=" ">Mortgage and debt data</a></li> <li><a onclick="dl_Navigation('menu','Rental market data');" href="/professionals/housing-markets-data-and-research/housing-data/data-tables/rental-market" class=" ">Rental market data</a></li> </ul> </li> <li><a onclick="dl_Navigation('menu','Housing market information portal');" href="https://www.cmhc-schl.gc.ca/hmiportal" class=" ">Housing market information portal</a></li> <li><a onclick="dl_Navigation('menu','Residential Mortgage Industry Data Dashboard');" href="/professionals/housing-markets-data-and-research/housing-data/residential-mortgage-industry-data-dashboard" class=" ">Residential Mortgage Industry Data Dashboard</a></li> <li><a onclick="dl_Navigation('menu','CMHC licence agreement for the use of data');" href="/professionals/housing-markets-data-and-research/housing-data/cmhc-licence-agreement-use-of-data" class=" ">CMHC licence agreement for the use of data</a></li> <li><a onclick="dl_Navigation('menu','Housing Knowledge Centre');" href="/library?rdlink=1" class=" ">Housing Knowledge Centre</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Industry innovation and leadership');" href="/professionals/industry-innovation-and-leadership" class=" ">Industry innovation and leadership</a> <ul> <li><a onclick="dl_Navigation('menu','Housing innovation');" href="/professionals/industry-innovation-and-leadership/housing-innovation" class=" ">Housing innovation</a></li> <li> <a onclick="dl_Navigation('menu','Our Partners');" href="/professionals/industry-innovation-and-leadership/our-partners" class=" ">Our Partners</a> <ul> <li><a onclick="dl_Navigation('menu','Partnerships');" href="/professionals/industry-innovation-and-leadership/our-partners/partnerships" class=" ">Partnerships</a></li> <li> <a onclick="dl_Navigation('menu','Federal, Provincial and Territorial Forum on Housing');" href="/professionals/industry-innovation-and-leadership/our-partners/partnering-provinces-territories" class=" ">Federal, Provincial and Territorial Forum on Housing</a> <ul> <li><a onclick="dl_Navigation('menu','Resources for Members of the Federal, Provincial and Territorial Forum on Housing');" href="/professionals/industry-innovation-and-leadership/our-partners/partnering-provinces-territories/protected-content" class=" ">Resources for Members of the Federal, Provincial and Territorial Forum on Housing</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Industry collaboration');" href="/professionals/industry-innovation-and-leadership/industry-collaboration" class=" ">Industry collaboration</a> <ul> <li><a onclick="dl_Navigation('menu','Expert Community on Housing (ECoH)');" href="/professionals/industry-innovation-and-leadership/industry-collaboration/expert-community-on-housing" class=" ">Expert Community on Housing (ECoH)</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Industry expertise');" href="/professionals/industry-innovation-and-leadership/industry-expertise" class=" ">Industry expertise</a> <ul> <li><a onclick="dl_Navigation('menu','Affordable housing');" href="/professionals/industry-innovation-and-leadership/industry-expertise/affordable-housing" class=" ">Affordable housing</a></li> <li><a onclick="dl_Navigation('menu','Indigenous housing');" href="/professionals/industry-innovation-and-leadership/industry-expertise/indigenous-housing" class=" ">Indigenous housing </a></li> <li><a onclick="dl_Navigation('menu','Senior housing');" href="/professionals/industry-innovation-and-leadership/industry-expertise/senior-housing" class=" ">Senior housing</a></li> <li><a onclick="dl_Navigation('menu','Accessible and adaptable housing');" href="/professionals/industry-innovation-and-leadership/industry-expertise/accessible-adaptable-housing" class=" ">Accessible and adaptable housing</a></li> <li><a onclick="dl_Navigation('menu','Developing sustainable housing');" href="/professionals/industry-innovation-and-leadership/industry-expertise/sustainable-housing" class=" ">Developing sustainable housing</a></li> <li><a onclick="dl_Navigation('menu','Resources for mortgage professionals');" href="/professionals/industry-innovation-and-leadership/industry-expertise/resources-for-mortgage-professionals" class=" ">Resources for mortgage professionals</a></li> <li><a onclick="dl_Navigation('menu','CMHC newsletters');" href="/cmhc-enewsletters?rdlink=1" class=" ">CMHC newsletters</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Events and speakers');" href="/professionals/events-and-speakers" class=" ">Events and speakers</a> <ul> <li> <a onclick="dl_Navigation('menu','Conferences');" href="/professionals/events-and-speakers/conferences" class=" ">Conferences</a> <ul> <li> <a onclick="dl_Navigation('menu','2024 National Housing Conference');" href="/professionals/events-and-speakers/conferences/national-housing-conference-2024" class=" ">2024 National Housing Conference</a> <ul> <li><a onclick="dl_Navigation('menu','About');" href="/professionals/events-and-speakers/conferences/national-housing-conference-2024/about" class=" ">About</a></li> <li><a onclick="dl_Navigation('menu','National Housing Conference - Agenda');" href="/professionals/events-and-speakers/conferences/national-housing-conference-2024/agenda" class=" ">National Housing Conference - Agenda</a></li> <li><a onclick="dl_Navigation('menu','Location');" href="/professionals/events-and-speakers/conferences/national-housing-conference-2024/location" class=" ">Location</a></li> <li><a onclick="dl_Navigation('menu','InnoZone');" href="/professionals/events-and-speakers/conferences/national-housing-conference-2024/innozone" class=" ">InnoZone</a></li> <li><a onclick="dl_Navigation('menu','Details for participants');" href="/professionals/events-and-speakers/conferences/national-housing-conference-2024/participants" class=" ">Details for participants</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Speakers’ bureau');" href="/professionals/events-and-speakers/speakers-bureau" class=" ">Speakers’ bureau</a> <ul> <li><a onclick="dl_Navigation('menu','Kevin Hughes');" href="/professionals/events-and-speakers/speakers-bureau/kevin-hughes-profile" class=" ">Kevin Hughes</a></li> </ul> </li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Consumers');" href="/consumers" class=" ">Consumers</a> <ul> <li> <a onclick="dl_Navigation('menu','Buying a home');" href="/consumers/home-buying" class=" ">Buying a home</a> <ul> <li> <a onclick="dl_Navigation('menu','Homebuying calculators');" href="/consumers/home-buying/calculators" class=" ">Homebuying calculators</a> <ul> <li><a onclick="dl_Navigation('menu','Mortgage calculator');" href="/consumers/home-buying/calculators/mortgage-calculator" class=" ">Mortgage calculator</a></li> <li><a onclick="dl_Navigation('menu','Affordability calculator');" href="/consumers/home-buying/calculators/affordability-calculator" class=" ">Affordability calculator</a></li> <li><a onclick="dl_Navigation('menu','Debt service calculator');" href="/consumers/home-buying/calculators/debt-service-calculator" class=" ">Debt service calculator</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Buying guides');" href="/consumers/home-buying/buying-guides" class=" ">Buying guides</a> <ul> <li><a onclick="dl_Navigation('menu','Homebuying step by step');" href="/consumers/home-buying/buying-guides/home-buying" class=" ">Homebuying step by step</a></li> <li><a onclick="dl_Navigation('menu','CMHC's condominium buyer's guide');" href="/consumers/home-buying/buying-guides/condominium" class=" ">CMHC's condominium buyer's guide</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Mortgage loan insurance for consumers');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers" class=" ">Mortgage loan insurance for consumers</a> <ul> <li><a onclick="dl_Navigation('menu','What is CMHC mortgage loan insurance?');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/what-is-mortgage-loan-insurance" class=" ">What is CMHC mortgage loan insurance?</a></li> <li><a onclick="dl_Navigation('menu','Do I qualify for mortgage loan insurance?');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/what-are-the-general-requirements-to-qualify-for-homeowner-mortgage-loan-insurance" class=" ">Do I qualify for mortgage loan insurance?</a></li> <li><a onclick="dl_Navigation('menu','CMHC mortgage loan insurance costs');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/cmhc-mortgage-loan-insurance-cost" class=" ">CMHC mortgage loan insurance costs</a></li> <li> <a onclick="dl_Navigation('menu','CMHC's Eco Products');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/cmhc-eco-products" class=" ">CMHC's Eco Products</a> <ul> <li><a onclick="dl_Navigation('menu','CMHC’s Eco Improvement');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/cmhc-eco-products/cmhc-eco-improvement" class=" ">CMHC’s Eco Improvement</a></li> <li><a onclick="dl_Navigation('menu','CMHC Eco Plus');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/cmhc-eco-products/cmhc-eco-plus" class=" ">CMHC Eco Plus</a></li> </ul> </li> <li><a onclick="dl_Navigation('menu','CMHC — home renovation financing options');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/cmhc-home-renovation-financing-options" class=" ">CMHC — home renovation financing options</a></li> <li><a onclick="dl_Navigation('menu','FAQs — mortgage loan insurance');" href="/consumers/home-buying/mortgage-loan-insurance-for-consumers/faqs-mortgage-loan-insurance" class=" "> FAQs — mortgage loan insurance</a></li> <li><a onclick="dl_Navigation('menu','COVID-19: understanding mortgage payment deferral');" href="/professionals/industry-innovation-and-leadership/industry-expertise/resources-for-mortgage-professionals/covid19-understanding-mortgage-payment-deferral?rdlink=1" class=" ">COVID-19: understanding mortgage payment deferral</a></li> </ul> </li> <li><a onclick="dl_Navigation('menu','Incentives for homebuyers');" href="/consumers/home-buying/government-of-canada-programs-to-support-homebuyers" class=" ">Incentives for homebuyers</a></li> <li><a onclick="dl_Navigation('menu','Newcomers');" href="/consumers/home-buying/newcomers" class=" ">Newcomers</a></li> <li><a onclick="dl_Navigation('menu','The First-Time Home Buyer Incentive');" href="/consumers/home-buying/first-time-home-buyer-incentive" class=" ">The First-Time Home Buyer Incentive</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Owning a home');" href="/consumers/owning-a-home" class=" ">Owning a home</a> <ul> <li> <a onclick="dl_Navigation('menu','Manage your mortgage');" href="/consumers/owning-a-home/mortgage-management" class=" ">Manage your mortgage </a> <ul> <li><a onclick="dl_Navigation('menu','Mortgage fraud');" href="/consumers/owning-a-home/mortgage-management/mortgage-fraud" class=" ">Mortgage fraud</a></li> <li><a onclick="dl_Navigation('menu','Mortgage planning tips');" href="/consumers/owning-a-home/mortgage-management/mortgage-planning-tips-cmhc" class=" ">Mortgage planning tips</a></li> <li><a onclick="dl_Navigation('menu','Plan and manage your mortgage');" href="/consumers/owning-a-home/mortgage-management/plan-and-manage-your-mortgage" class=" ">Plan and manage your mortgage</a></li> <li><a onclick="dl_Navigation('menu','Your credit report');" href="/consumers/owning-a-home/mortgage-management/your-credit-report" class=" ">Your credit report</a></li> <li><a onclick="dl_Navigation('menu','Your home value');" href="/consumers/owning-a-home/mortgage-management/your-home-value" class=" ">Your home value</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Aging in place');" href="/consumers/owning-a-home/aging-in-place" class=" ">Aging in place</a> <ul> <li><a onclick="dl_Navigation('menu','Housing options for Seniors');" href="/consumers/owning-a-home/aging-in-place/housing-options-for-seniors" class=" ">Housing options for Seniors</a></li> <li><a onclick="dl_Navigation('menu','Housing and finance tips');" href="/consumers/owning-a-home/aging-in-place/housing-and-finance-tips" class=" ">Housing and finance tips</a></li> <li><a onclick="dl_Navigation('menu','Mortgage financing options for people 55+');" href="/consumers/owning-a-home/aging-in-place/mortgage-financing-options-for-people-55-and-above" class=" ">Mortgage financing options for people 55+</a></li> <li><a onclick="dl_Navigation('menu','Preventing fraud and financial abuse');" href="/consumers/owning-a-home/aging-in-place/preventing-fraud-and-financial-abuse" class=" ">Preventing fraud and financial abuse</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Renting a home');" href="/consumers/renting-a-home" class=" ">Renting a home </a> <ul> <li> <a onclick="dl_Navigation('menu','I want to rent');" href="/consumers/renting-a-home/i-want-to-rent" class=" ">I want to rent</a> <ul> <li><a onclick="dl_Navigation('menu','Things to consider before renting');" href="/consumers/renting-a-home/i-want-to-rent/things-to-consider-before-renting" class=" ">Things to consider before renting</a></li> <li><a onclick="dl_Navigation('menu','Types of housing for rent in Canada');" href="/consumers/renting-a-home/i-want-to-rent/types-of-housing-for-rent-in-canada" class=" ">Types of housing for rent in Canada</a></li> <li><a onclick="dl_Navigation('menu','Finding or advertising a rental property');" href="/consumers/renting-a-home/i-want-to-rent/finding-or-advertising-a-rental-property" class=" ">Finding or advertising a rental property</a></li> <li><a onclick="dl_Navigation('menu','Visiting the rental property');" href="/consumers/renting-a-home/i-want-to-rent/visiting-the-rental-property" class=" ">Visiting the rental property</a></li> <li><a onclick="dl_Navigation('menu','Lease and rental agreements');" href="/consumers/renting-a-home/i-want-to-rent/lease-and-rental-agreements" class=" ">Lease and rental agreements</a></li> <li><a onclick="dl_Navigation('menu','Signing the lease');" href="/consumers/renting-a-home/i-want-to-rent/signing-lease" class=" ">Signing the lease</a></li> <li><a onclick="dl_Navigation('menu','Credit checks and bad credit');" href="/consumers/renting-a-home/i-want-to-rent/credit-checks-and-bad-credit" class=" ">Credit checks and bad credit</a></li> <li><a onclick="dl_Navigation('menu','Rental payments and deposits<br>');" href="/consumers/renting-a-home/i-want-to-rent/rental-payments-and-deposits" class=" ">Rental payments and deposits<br></a></li> <li><a onclick="dl_Navigation('menu','Roommates and pets');" href="/consumers/renting-a-home/i-want-to-rent/roommates-and-pets" class=" ">Roommates and pets</a></li> </ul> </li> <li> <a onclick="dl_Navigation('menu','I am renting');" href="/consumers/renting-a-home/i-am-renting" class=" ">I am renting</a> <ul> <li><a onclick="dl_Navigation('menu','Moving day');" href="/consumers/renting-a-home/i-am-renting/moving-day" class=" ">Moving day</a></li> <li><a onclick="dl_Navigation('menu','Landlord/Tenant responsibilities');" href="/consumers/renting-a-home/i-am-renting/landlord-tenant-responsibilities" class=" ">Landlord/Tenant responsibilities</a></li> <li><a onclick="dl_Navigation('menu','Inspections');" href="/consumers/renting-a-home/i-am-renting/inspections" class=" ">Inspections</a></li> <li><a onclick="dl_Navigation('menu','Maintenance and repairs');" href="/consumers/renting-a-home/i-am-renting/maintenance-repairs" class=" ">Maintenance and repairs</a></li> <li><a onclick="dl_Navigation('menu','Complaints and evictions');" href="/consumers/renting-a-home/i-am-renting/compliants-evictions" class=" ">Complaints and evictions</a></li> <li><a onclick="dl_Navigation('menu','Rent increases');" href="/consumers/renting-a-home/i-am-renting/rent-increases" class=" ">Rent increases</a></li> <li><a onclick="dl_Navigation('menu','When you can't pay rent');" href="/consumers/renting-a-home/i-am-renting/when-you-cant-pay-rent" class=" ">When you can't pay rent</a></li> <li><a onclick="dl_Navigation('menu','Renewing or terminating the lease');" href="/consumers/renting-a-home/i-am-renting/renewing-or-terminating-lease" class=" ">Renewing or terminating the lease</a></li> <li><a onclick="dl_Navigation('menu','Moving out');" href="/consumers/renting-a-home/i-am-renting/moving-out" class=" ">Moving out</a></li> </ul> </li> <li><a onclick="dl_Navigation('menu','One-Time Top-Up to the Canada Housing Benefit');" href="/consumers/renting-a-home/one-time-top-up-canada-housing-benefit" class=" ">One-Time Top-Up to the Canada Housing Benefit</a></li> <li><a onclick="dl_Navigation('menu','COVID&#8209;19: eviction bans and suspensions to support renters');" href="/consumers/renting-a-home/covid-19-eviction-bans-and-suspensions-to-support-renters" class=" ">COVID‑19: eviction bans and suspensions to support renters</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','About CMHC');" href="/about-us" class=" ">About CMHC</a> <ul> <li><a onclick="dl_Navigation('menu','CMHC’s goals, values and commitment to housing');" href="/about-us/cmhcs-story" class=" ">CMHC’s goals, values and commitment to housing</a></li> <li><a onclick="dl_Navigation('menu','Discover Life at CMHC');" href="https://www.cmhc-schl.gc.ca/en/working-at-cmhc" class=" ">Discover Life at CMHC</a></li> <li> <a onclick="dl_Navigation('menu','Management and governance');" href="/about-us/management-and-governance" class=" ">Management and governance</a> <ul> <li><a onclick="dl_Navigation('menu','Speakers’ bureau');" href="/professionals/events-and-speakers/speakers-bureau?rdlink=1" class=" ">Speakers’ bureau</a></li> <li><a onclick="dl_Navigation('menu','CMHC's Annual Public Meeting');" href="/about-us/management-and-governance/annual-public-meeting" class=" ">CMHC's Annual Public Meeting</a></li> <li><a onclick="dl_Navigation('menu','CMHC’s board of directors and committees');" href="/about-us/management-and-governance/board-of-directors-and-its-committees" class=" ">CMHC’s board of directors and committees</a></li> <li><a onclick="dl_Navigation('menu','Our management committee');" href="/about-us/management-and-governance/our-management-committee" class=" ">Our management committee</a></li> <li> <a onclick="dl_Navigation('menu','Pension governance');" href="/about-us/management-and-governance/pension-and-governance-at-cmhc" class=" ">Pension governance</a> <ul> <li><a onclick="dl_Navigation('menu','Pension overview');" href="/about-us/management-and-governance/pension-and-governance-at-cmhc/pension-overview" class=" ">Pension overview</a></li> <li><a onclick="dl_Navigation('menu','Key roles and responsibilities');" href="/about-us/management-and-governance/pension-and-governance-at-cmhc/key-roles-and-responsibilities" class=" ">Key roles and responsibilities</a></li> <li><a onclick="dl_Navigation('menu','Annual reports');" href="/about-us/management-and-governance/pension-and-governance-at-cmhc/annual-reports" class=" ">Annual reports</a></li> </ul> </li> </ul> </li> <li> <a onclick="dl_Navigation('menu','Corporate reporting');" href="/about-us/corporate-reporting" class=" ">Corporate reporting</a> <ul> <li><a onclick="dl_Navigation('menu','CMHC’s 2023 Annual Report');" href="/about-us/corporate-reporting/cmhc-annual-report" class=" ">CMHC’s 2023 Annual Report</a></li> <li><a onclick="dl_Navigation('menu','Program evaluation');" href="/about-us/corporate-reporting/program-evaluation" class=" 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" id="print" > <img src="https://assets.cmhc-schl.gc.ca/sf/project/cmhc/share/print.png?rev=be86874d-713c-474a-a28d-7bdef2f093fd" alt="print" /> </a> </li> <li> <a tabindex="0" onclick='copyToClipboard();'> <img src="https://assets.cmhc-schl.gc.ca/sf/project/cmhc/share/copy-link-icon.png?rev=77c79f8d-201d-46dc-a876-ac3ef7979336" id="CopyLinkVersion" alt="CopyLink" class="copyLink" /> </a> </li> </ul> <p style="display:none;" id="SuccessShareCopylink"> <img id="SuccessshareCopyLinkimg" src="https://assets.cmhc-schl.gc.ca/sf/project/cmhc/share/icon-check-blue.svg?rev=60d06e4c-2999-4d9d-aa1f-f29e7c3cb830" alt="SuccessCopyLinkVersion" />Link copied</p> </div> <!--END NOINDEX--> <!--BEGIN NOINDEX--> <div id="shareVia" class="dialog modal-email-share-withsignature common-share-email modal" style="display:none"> <div class="modal-icon"> <img src="/Content/project/cmhc/img/icon-share.svg" alt="share icon"> </div> <h3> <img alt="Mail-blue" class="share-grey-icon" src="/content/project/cmhc/img/mail-blue.png" /> Share via Email </h3> <form class="share-email modalContainer" id="share-email" method="get" action="#"> <input name="__RequestVerificationToken" type="hidden" value="mMBRj4h4WL7m0v4XScKgsRP3OoAQKbtGEKebfkrF4LP9eKW8X5Y__kpS6L4mYpycUlcFPRDK9VBa0lD6xycOwYKLVfLQ5hZoBPC9VDG4g5o1" /> <label for="sh_name">Recipient Name</label> <input type="text" id="sh_name" maxlength="250" /> <label for="sh_Email">Recipient Email*</label> <input type="text" id="sh_Email" name="sh_Email" maxlength="250" /> <label for="sh_Comment">Comment</label> <textarea id="sh_Comment" rows="4" cols="50" name="sh_Comment" maxlength="250">I thought you might find this interesting. </textarea> <label for="sh_YourName"> Your Name*</label> <input type="text" id="sh_YourName" name="sh_YourName" maxlength="250" /> <div class="help-tip-box"> <img class="blue-bulb" src="https://assets.cmhc-schl.gc.ca/sites/cmhc/shared/imgs/icons/icon-bulb.svg" alt=""> <h5>Did You Know?</h5> <p>You can include an email signature?</p> <p><a href="/cmhc-registration">Register</a> | <a href="/api/sitecore/B2CAuthentication/SignIn">Sign In</a></p> <span class="help-tip-close">×</span> </div> <div class="shareicon-captcha"> <div class="g-recaptcha" data-sitekey="6LcufcAUAAAAALhJMglZEwomYwq2emuNR_kjyKnz" data-callback="recapCallback"> </div> <img class="gcaploader" style="display:none" src="/Content/img/loader.gif" alt="Google Captcha Loader" /> <label class="g-recaptcha-err error"> <span style="display:none">Empty Label accessibility fix</span></label> <input type="hidden" name="gcapreq" value="Captcha validation required " /> <input type="hidden" name="gcapvalfailed" value="Captcha validation failed" /> </div> <div id="email" class="button-panel"> <input type="button" onclick="dl_Socialshare('email');" value="Share"> </div> </form> <fieldset class="validation"> <input type="hidden" id="sh_Email_required" value="You must enter a Email" /> <input type="hidden" id="sh_Email_email" value="Please enter valid email address" /> <input type="hidden" id="sh_YourName_required" value="You must enter your name" /> </fieldset> </div> <!--END NOINDEX--> <!--BEGIN NOINDEX--> <div id="sharesuccess" class="dialog modal-share-email-done modal" style="display:none"> <div class="modal-icon"> <img src="/Content/project/cmhc/img/icon-share.svg" alt="share icon"> </div> <h3> <img alt="Mail-blue" class="share-grey-icon" src="/content/project/cmhc/img/mail-blue.png" /> Share via Email </h3> <div class="modal-center"> <div class="subscribe-done"> <img alt="Done" src="/Content/project/cmhc/img/icon-check-round.svg" width="45" height="45"> <span>Done!</span> </div> </div> <footer class="footer-links custom-footer-margin"> <a href="#close-modal" rel="modal:close">Close this window</a> </footer> </div> <!--END NOINDEX--> <script type="text/javascript"> $(document).ready(function () { var baseurl = decodeURIComponent(window.location.href); var url = baseurl.slice(baseurl.indexOf('?') + 1).split('&'); for (var i = 0; i < url.length; i++) { var urlparam = url[i].split('='); var key = urlparam[0]; var value = urlparam[1]; if (key == "openEmailShare") { if (value) { var originalurl = removeURLParameter(window.location.href, "openEmailShare"); window.history.pushState({ path: originalurl }, '', originalurl); $('#shareVia').modal(); } } } }); var fenabled = 'True'.toLowerCase(); var rcapValue function recapCallback(d) { rcapValue = d; } function resetSocialCaptcha() { rcapValue = ''; grecaptcha.reset(0) } function showCaptchaErrorSocial(msg) { $('.shareicon-captcha>.g-recaptcha-err').css('color', 'red'); $('.shareicon-captcha>.g-recaptcha-err').html(msg); $('.shareicon-captcha>.g-recaptcha-err').show(); } function copyToClipboard() { var text = document.getElementById("CopyLink"); var copytext = text.attributes.value.nodeValue; var clipBoardElem = document.createElement("input"); document.body.appendChild(clipBoardElem); clipBoardElem.value = copytext; clipBoardElem.select(); var successfulCopy = document.execCommand('copy'); $("#SuccessShareCopylink").attr("role","alert"); $("#SuccessShareCopylink").show(); setTimeout(function () { $("#SuccessShareCopylink").attr("role",""); $("#SuccessShareCopylink").hide() $("pageList").children("refresh"); }, 4000); } function copyPageToClipboard() { var copytext = decodeURIComponent(window.location.href); var clipBoardElem = document.createElement("input"); document.body.appendChild(clipBoardElem); clipBoardElem.value = copytext; clipBoardElem.select(); var successfulCopy = document.execCommand('copy'); $("#SuccessCopylink").attr("role","alert") $("#SuccessCopylink").show(); setTimeout(function () { $("#SuccessCopylink").attr("role","") $("#SuccessCopylink").hide(); $("pageList").children("refresh"); }, 4000); } var queryUrl = 0, email, username; var queryShareUrl = ""; $(function () { $('#share-email').validate(); var Comment = $('#sh_Comment').val(); $('#email').on('click', function () { if ($('#logined_user').val() == "True") { username = $('#sh_YourName').val(); if (document.getElementById('addEmail').checked) { email = $('#sh_Email').val() + "," + $('#logined_user_email').val(); } else { email = $('#sh_Email').val(); } } else { email = $('#sh_Email').val(); } if ($('#share-email').valid()) { if (fenabled === 'true' && (rcapValue === undefined || rcapValue === '')) { rcapValue = grecaptcha.getResponse() if (rcapValue == undefined || rcapValue == '') { var mreq = $('input[name ="gcapreq"]').val(); showCaptchaErrorSocial(mreq); return; } } $("#email").find('input').prop("disabled", true); //disable the button from multiple click, resulting in multiple email var token = $("#share-email").children($('input[name="__RequestVerificationToken"]')).val(); var shareEmailModel = { "ToAddress":email, "SharedItemId": $('#resultPage').val()==0?"A09D7D74-2AB4-4AD9-B2B1-1460FD467FE8":"482F5161-7A79-46DA-9EDA-90413A99877E", "SenderName": $('#sh_YourName').val(), "RecipientName": $('#sh_name').val(), "Comment": $('#sh_Comment').val(), "EmailTemplateItemId": $('#email-template-id').val(), "recaptcha": rcapValue, "ShareUrlQueryString": queryShareUrl !== '' ? queryShareUrl : '', "__RequestVerificationToken" : token }; queryUrl = 0; $.ajax({ url: '/api/sitecore/CMHC/SendShareEmail', data: shareEmailModel, type: "POST", success: function (data) { $("#email").find('input').prop("disabled", false); $('form#share-email')[0].reset(); $('#sharesuccess').modal(); resetSocialCaptcha(); return false; }, error: function (err) { resetSocialCaptcha(); $("#email").find('input').prop("disabled", false); console.log(err); } }); } }); }); </script> <!--BEGIN NOINDEX--> <article class="guide-page ia-textlayout"> <section class="clearfix"> <div class="text-component ia-text "> <p>This Privacy Policy describes our privacy practices as they relate to personal information. Personal information means any information about an identifiable individual that is recorded in any form (paper, digital or electronic form).</p> <p>How we collect your personal information and what we do with it:</p> </div> </section> </article> <!--END NOINDEX--> <div class="cmhc-accordion custom-margin ia-cmhc-accordion "> <div class="accordion-panel" id="a1-p1"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">1. Our commitment for your privacy </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><p>Because protecting your personal information is important to us, we at CMHC have adopted strong principles in that respect.</p> <p>We tell you why we use your personal information.</p> <p>We limit how much personal information we collect, use, communicate and store to what is necessary for our purposes and permissible pursuant to the Privacy Act.</p> <p>Sometimes, our service providers need access to your personal information. They are only allowed to use your personal information to provide services on our behalf. The only exception is when they have a legal obligation to disclose your personal information to the authorities.</p> <p>We give you the option to control your personal information and we offer you tips on how to control the personal information we collect. We also have a Privacy Office that responds to your privacy concerns and an ATIP Office that can provide you with access to your personal information and implements the corrections that you have requested.</p> <p>We may communicate your personal information to authorized parties without your consent where permitted or required by applicable law.</p></div> </div> </div> <div class="accordion-panel" id="a1-p2"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">2. Types of information we collect </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><h3>The personal information we collect includes but is not limited to:</h3> <p><strong>Identification information:</strong> For example your name, photo ID, date of birth, gender, diversity aspects, citizenship status</p> <p><strong>Family information:</strong> For example marital status, number of dependents</p> <p><strong>Contact information:</strong> For example your phone number, personal address, email address</p> <p><strong>Financial information about you:</strong> For example your income, employment situation, salary, personal assets and liabilities, financial statements</p> <p><strong>Habits and preferences information:</strong> For example which relates to your use of our products and services, data from your interactions with us, our website, our apps</p> <p><strong>Education and employment information:</strong> For example your résumé, level of education, employment, interview notes, remuneration, references</p></div> </div> </div> <div class="accordion-panel" id="a1-p3"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">3. When and how we collect your personal information </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><p>CMHC collects personal information that relates directly to an operating program or activity of CMHC. Examples of personal information we collect includes the following:</p> <h4>3.1 We collect personal information when you give it to us directly</h4> <p>For example:</p> <ul> <li>When you apply for a loan</li> <li>You apply or subscribe to one of our programs or initiatives</li> <li>When you apply for a job</li> <li>When you fill in an online form</li> <li>When you subscribe to receive updates from us</li> </ul> <h4>3.2 We also collect personal information obtained from sources other than yourself</h4> <p>For example:</p> <ul> <li>From Approved Lenders when you are applying for mortgage loan insurance<span style="text-decoration: underline;"></span></li> <li>From credit reporting agencies, as part of our due diligence when you apply for a loan, mortgage loan insurance, for collection purposes and as part of our fraud risk management program </li> <li>From our services providers for web analytics or ads</li> <li>From social media websites to respond to your inquiry or for statistical or analytical purposes. <strong></strong></li> <li>From third parties who have obtained the necessary consent to share this information with us or who are authorized to share this information with us pursuant to applicable law</li> </ul> <h4>3.4 When you browse our website, we use cookies that track your activities</h4> <p>We collect information about how you use our website. Even though this information is not linked to your identity, it can be in certain circumstances, such as, for example, through the use of cookies. This is why we consider this data to be personal information as well when linked to your identity. The data we collect includes:</p> <ul> <li>The pages of our website that you viewed</li> <li>The date, time and duration that you viewed those pages</li> <li>The region where you are connecting from (geolocation)</li> <li>The web browser used (Chrome, Edge, Firefox, Internet Explorer, Opera, etc.), browser settings and the type of device used (Mac or PC, mobile or desktop, etc.)</li> <li>AdWords used and references from which websites, applications or social media you come from before your visit</li> </ul> <p><strong> </strong><strong>How we track your activities</strong></p> <p>When you browse our website, we track your activities to infer your interests based on pages you have visited. We may do so to know what your interests are, to promote our products and services to you, and to offer you products or services that are more relevant to you.</p> <p><strong>What cookies are and what we can do with them</strong></p> <p>Cookies are files that a website automatically creates and stores on your computer to collect information on your web browsing activities. Like most websites, we use first-party cookies to improve your user experience.</p> <p>Our website creates cookies that allow us to recognize you the next time you visit our website</p> <p>For example, we can know if you have already completed a survey so we do not ask you to do it again. These cookies are called persistent cookies, because they stay in your browser after you have closed your session.</p> <p>We also use third-party cookies for marketing purposes. With marketing and remarketing cookies, we can:</p> <ul> <li>Automatically create lists about our users' interests based on pages they have visited, not only within the CMHC website, but also with other websites </li> <li>Use this information to target users with specific ads </li> <li>Analyze how well our ads perform for a specific audience </li> </ul> <p>For example, if you visit a page about business loans, an alphanumeric code that identifies you will be added to a list of users who are interested in financing solutions. This code will also be stored in a cookie on your computer. As a result, you may see a CMHC ad about financing solutions on a different website.</p> <p><strong>You can disable cookies</strong></p> <p>You may adjust your browser settings to manage and/or delete cookies as you wish. Please consult your browser’s Help Menu for instructions.<strong> </strong></p> <h4>3.5 We use digital analytics tools to collect data about how you use our website (web analytics)</h4> <p>We use digital analytics tools to analyze how you use our website.</p> <p>Digital analytics tools typically makes your data anonymous by removing part of your IP address.</p> <p>Digital analytics tools relies on cookies to collect information. Cookies used by digital analytics tools will expire two years after your last visit to our website. For more information, consult the <a href="https://marketingplatform.google.com/about/" title="Google Analytics">Google Analytics</a> website and <a href="https://policies.google.com/?hl=en&gl=ca" title="privacy policy">privacy policy</a>.</p> <h4>3.6 This policy does not cover personal information you give to social media companies or online payment providers</h4> <p>When you interact with us through social media, you give information to social media companies and not to us. This information is covered by each platform’s own privacy policy. Keep in mind that information you publish on social media can be seen by others.</p> <p>When you pay online for our services, you give your payment information to an online payment provider. This information is processed by the online payment provider and it is covered by its own privacy policy.</p></div> </div> </div> <div class="accordion-panel" id="a1-p4"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">4. Why we use your personal information </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><p>We use your personal information or discloses it to third parties for the purpose for which the information was originally obtained or compiled, for a use consistent with that purpose or for a purpose permitted under the <em>Privacy Act</em>. Examples of use include the following:</p> <h4>4.1 For business purposes</h4> <p><strong>To identify you</strong></p> <p>We use your personal information to identify you.</p> <p><strong>To register you</strong></p> <p>We use your personal information to register you, for example, for an event.</p> <p><strong>To communicate with you</strong></p> <p>We use your personal information to communicate with you and to answer your questions about our products or services.</p> <p><strong>To determine if you are eligible for a loan, program or specific services</strong></p> <p>When you apply for a loan, one of our programs or request a specific service from CMHC, we use your personal information as part of our due diligence to determine if you meet the conditions to receive the loan or service you have applied for or requested. This may include the validation of your credit worthiness, your identity, your age, your assets and your liabilities.</p> <p><strong>To advise you when you request our products or services and to improve your experience</strong></p> <p>We use your personal information to provide tailored advice and direct you towards the most appropriate resources, products and services upon request. This way, we make sure our advice, resources, products and services are best suited to your profile.</p> <h4>4.2 For digital analytics purposes</h4> <p><strong>To analyze how you use our website, social media presence and email newsletters and to improve your experience</strong></p> <p>We collect and analyze data about web traffic and visits on our website, as well as interactions with our social media accounts and email newsletters. This is called digital analytics. Digital analytics allow us to:</p> <ul> <li>Understand how you use our website, social media and email newsletters</li> <li>Improve your experience</li> <li>Further develop our business and operations</li> </ul> <h4>4.3 For marketing purposes</h4> <p><strong>To promote our products and services to you</strong></p> <p>If you have signed up to receive updates from us, we may send you promotional emails, newsletter, social media ads or other electronic messages.</p> <p>We also use cookies to publish ads that target our users based on pages they have visited. You may see our ads when you browse the Web even though you never subscribed to anything. If this is a concern for you, there are <a href="https://www.bdc.ca/en/bottom_page/pages/confidentiality.aspx#disable-cookies">things you can do to disable cookies</a>.</p> <p><strong>To offer you products and services that meet your needs</strong></p> <p>We use your personal information to offer you advice or other opportunities for CMHC products or services you may be eligible for.</p> <h4>4.4 For hiring purposes</h4> <p><strong>To allow you to apply for jobs</strong></p> <p>We use your personal information to evaluate your job application and to contact you if needed.</p> <h4>4.5 For other purposes listed in the <em>Privacy Act</em></h4> <p>We comply with the <a rel="noopener noreferrer" href="https://lois.justice.gc.ca/eng/acts/p-21/"><em>Privacy Act</em></a>. In some cases, the law allows us to use your personal information for other purposes than those listed above. For example, we can use personal information to detect and prevent fraud or to comply with court orders.</p></div> </div> </div> <div class="accordion-panel" id="a1-p5"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">5. How we store your personal information </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><h4>5.1 Where we store it</h4> <p>The majority of your personal information is stored in Canada but exceptionally, it can be stored outside Canada because of some of the third-party service providers we use to store and process your personal information.</p> <h4>5.2 How we keep it secure</h4> <p>We take the safeguarding of your personal information seriously. We have implemented security policies and practices in the interest of protecting your information as user or visitor to our website from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. CMHC’s security infrastructure is designed to block unauthorized access while permitting authorized communications.</p> <p>While we have taken reasonable efforts to protect the confidentiality and integrity of your personal information, CMHC cannot guarantee the security of electronic systems or email and cannot be held responsible for unauthorized or unintended access that is beyond our control. CMHC also cannot guarantee, warrant, or represent in any way that the personal information you provide will be transmitted securely or protected completely against interception, loss, misuse or alteration, and we strongly recommend that you use appropriate discretion before transmitting sensitive personal information electronically.</p> <h4>5.3 How long we store it for</h4> <p>Although at a minimum personal information is retained for 2 years in compliance with the Privacy Act, we may retain your personal information for as long as necessary to accomplish our business purpose and compliance needs in accordance with our retention and disposition schedules in place for all our records.</p></div> </div> </div> <div class="accordion-panel" id="a1-p6"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">6. To whom we communicate your personal information </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><h4>6.1 Our employees or representatives may view your personal information on a need-to-know basis</h4> <p>Our employees or representatives may view your personal information for their work or for the reasons why we collected this information in the first place.</p> <p>They will not view your personal information for any other reason.</p> <h4>6.2 Our service providers may handle your personal information</h4> <p>Our service providers may need to handle your personal information (i.e. access, process or store). They are not authorized to disclose your personal information for any reason other than providing the services we ask from them, or if they have a legal obligation to do so. Examples of services we obtain from our service providers include but are not limited to the following: </p> <ul> <li>Processing background checks</li> <li>Processing credit verification</li> <li>Conducting digital analytics</li> <li>Processing your payments</li> <li>Advertising our products and services</li> <li>Managing email delivery</li> <li>Distributing useful content</li> <li>Providing IT services</li> <li>Processing insurance claims</li> <li>Providing legal services</li> <li>Providing debt collection services </li> <li>Providing consulting services </li> <li>Performing marketing research activities/surveys </li> </ul> <p>Although we strive to ensure personal information is stored in Canada, exceptionally some personal information may be stored by our service providers outside of Canada. As such, service providers may exceptionally be required to disclose your personal information to relevant authorities outside of Canada pursuant to applicable law. </p> <h4>6.3 We may communicate your personal information in certain circumstances</h4> <p>With your consent or as otherwise permitted by the Privacy Act we may communicate your personal information to relevant third parties, including for example, if we receive a court order to communicate your personal information; or, if disclosure is necessary for the protection of public interest; or, to collect money you owe us (deficiencies owed through legal judgement).</p></div> </div> </div> <div class="accordion-panel" id="a1-p7"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">7. Things you can do to control how we process your personal information </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><h4>7.1 You can unsubscribe </h4> <p>To unsubscribe, please advise CMHC at any time by email at contactcentre@cmhc.ca, or click on the “Unsubscribe” function included in specific emails. Please note that you will need to unsubscribe directly from each CMHC tool. Choosing to unsubscribe from one of CMHC’s mailing lists will not affect other email communications that you may receive from us or your access to our services and products. </p> <h4>7.2 You can disable cookies</h4> <p>You can control cookies in the following ways:</p> <p>Disable cookies in your browser’s settings. You will still be able to access our website, although some features may not work properly.</p> <p>Opt out of Google Analytics by <a href="https://tools.google.com/dlpage/gaoptout" title="installing this add-on on your browser">installing this add-on on your browser</a>.</p> <h4>7.3 You can access your personal information and ask us to correct any error</h4> <p><strong>You can access your personal information at any time</strong></p> <p>To do so, please contact the ATIP Office (contact information below)</p> <p>In some exceptional cases, we might be unable to give you access to your personal information. For example, if we cannot dissociate your personal information from:</p> <ul> <li>Other persons’ personal information</li> <li>Our own proprietary information</li> <li>Information covered by solicitor-client privilege</li> </ul> <p><strong>You can ask us to correct any error or omission</strong></p> <p>You can ask us to make corrections to personal information that we have that is not accurate. If we do not make these corrections, you can ask us to add annotations to your personal information to explain why certain corrections you asked were not made. Finally, you can ask us to notify certain persons about these corrections or annotations. To do so, please contact the ATIP Office (contact information below). </p> <h4>7.4 You can express your privacy concerns and file a complaint</h4> <p><strong>You can express your privacy concerns by calling us or writing to us.</strong></p> <p><strong>To file a privacy complaint, you must send an email to our the ATIP Office</strong></p> <p>This ensures that we keep a record of your complaint. Our ATIP Office will respond to you as soon as possible.</p> <p>If you are not satisfied with how we respond to your complaint, you can contact the <a href="https://www.priv.gc.ca/en" title="Office of the Privacy Commissioner of Canada"><em>Office of the Privacy Commissioner of Canada</em></a>.</p></div> </div> </div> <div class="accordion-panel" id="a1-p8"> <h2 class=" acc-bgcolor-white acc-border-blue color-blue font-16 font-bold">8. Additional details and contact </h2> <div style="display:none;" class="acc-bgcolor-white acc-border-lightgrey"> <div class="text-component text-clearfix"><p>We did our best to make this policy as easy to read and understand as possible. Here are a few more things you should know:</p> <h4>8.1 We may change this policy at any time</h4> <p>Because privacy concerns, business and legal requirements continually evolve, we may need to change this privacy policy in the future, with our without notice.</p> <p><strong>What if the policy has changed since your last visit?</strong></p> <p>If you visit our website or use our online services after our privacy policy has changed, you will be governed by the updated version of the privacy policy.</p> <h4>8.2 How to read and interpret this <em>Privacy Policy</em></h4> <p>This policy is governed by the laws of Ontario and Canada. This policy complies with the <em>Privacy Act of Canada</em>.</p> <h4>8.3 Did you understand everything? Contact us with any question</h4> <p>Feel free to contact us:</p> <p><strong>CMHC Privacy Office </strong></p> <ul> <li><strong>For questions or comments about this policy</strong></li> <li><strong>For more information about how we deal with your personal information</strong></li> </ul> <p>Send us a message at <a href="mailto:PrivacyOffice@cmhc-schl.gc.ca">PrivacyOffice@cmhc-schl.gc.ca</a> </p> <p>Mail us a letter: Canada Mortgage and Housing Corporation<br /> CMHC Privacy Office<br /> 700 Montreal Road<br /> Ottawa, On K1A 0P7 </p> <p><strong>CMHC ATIP Office</strong></p> <ul> <li><strong>To access or modify your personal information</strong></li> <li><strong>To file a complaint </strong></li> </ul> <p>Send us a message <a href="mailto:ATIP-AIPRP@cmhc-schl.gc.ca">ATIP-AIPRP@cmhc-schl.gc.ca</a> <br /> Mail us a letter: Canada Mortgage and Housing Corporation<br /> ATIP Office<br /> 700 Montreal Road<br /> Ottawa, On K1A 0P7</p> <p>Note: The masculine is used without prejudice and only for the sake of readability.</p></div> </div> </div> </div> <!--BEGIN NOINDEX--> <div class="jquery-modal"> <div id="subscribe-developing" class="dialog modal-subscribe-publication-reports" style="display: none;"> <div class="modal-icon"> <img alt="Alarm Icon" src="/Content/project/cmhc/img/icon-alert.svg"> </div> <div class="modal-center"> <input name="__RequestVerificationToken" type="hidden" value="rf-BKsEkkUjQilk0qJtgvbZkpXH0FQRTJ96eLxM4QJBRk3WDLuyOee5GVtwWU2C_-aHWqJK8b9olsQ7JTghqZcDQBixFY9-ReDK3G5tomwc1" /> <h3>SUBSCRIBE</h3> <h4>SECTION: About CMHC</h4> <div id="subscribe-content"> <p> Select your notification options to receive an email when new content is available. </p> <div class="popupFilter"> <span id="subscription-error" style="color: red; 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$('.sub-bell-notif').on('click', function (e) { var loggedIn = $("input[name=loggedIn]").val(); if (loggedIn === 'true' && (eId !== undefined && eId !== '')) { $.ajax({ url: '/api/Sitecore/Subscription/HasAlreadySubscribed', type: 'POST', //dataType: 'json', data: { emailAlertId: '{0CB3F581-2DEC-451B-A72A-09845DC91610}', SitecoreItemId: '{482F5161-7A79-46DA-9EDA-90413A99877E}', __RequestVerificationToken: token }, context: this, success: function (data) { //alert(JSON.stringify(data)); // The user has already subscribed, so only show the "already subscribed" content. if (data.Result == true && data.Subscribed == true) { $('#subscribe-content').hide(); $('#subscribe-success').hide(); $('#subscribe-already-subscribed').show(function(){ $('#subscribe-developing').modal(); }); } else if (data.Result == true && data.Subscribed !== true) { //When user has not subscribed $('#subscribe-content').show(); $('#subscribe-success').hide(); $('#subscribe-already-subscribed').hide( function(){ $('#subscribe-developing').modal(); }); } }, error: function (data) { console.log("error", data); } }); } }); }); function GetGeographies() { return []; } //} function GetTypes() { return []; } //} $("#add-geography-btn").on('click', function () { //$("<select id='geography-'" + $('#geographies-ddl').val() + " class='selected-geographies'><option value=''>" + $('#geographies-ddl').text() + "</option></select>").insertBefore('#geographies-ddl'); if ($('#geographies-ddl').val().length > 0) { var geographyText = $('#geographies-ddl option:selected').text(); var geographyValue = $('#geographies-ddl').val().replace('{', '').replace('}', ''); $("<option />", { value: geographyValue, text: geographyText, }) .wrap("<div id='selected-geography-div-" + geographyValue + "' style='margin-bottom: 20px;' />") .wrap("<select id='selected-geography-" + geographyValue + "' class='selected-geographies' enabled='false' />") .parent().parent().insertBefore('#geographies-ddl'); var removeElement = $("<a />", { id: "remove-geography-" + geographyValue, class: "add-another-box", html: "<span>-</span> Remove", 'data-value': geographyValue, 'data-text': geographyText, click: function () { geographyValue = ($(this).data("value")).val().replace('{', '').replace('}', ''); geographyText = $(this).data("text") $("#remove-geography-" + geographyValue).remove(); $("#selected-geography-div-" + geographyValue).remove(); $('#geographies-ddl').append('<option value="' + geographyValue + '">' + geographyText + '</option>'); } }); $("#selected-geography-div-" + geographyValue).append(removeElement); $("#geographies-ddl").prop('selectedIndex', 0); $("#geographies-ddl option[value='" + geographyValue + "']").remove(); //alert(JSON.stringify(GetGeographies())); } }); $('#subscribe-button').on('click', function () { var geographies = GetGeographies(); var types = GetTypes(); if ($("#subscribe-button").val() != null && $("#subscribe-button").val() != undefined && $("#subscribe-button").val() != "") { dl_CTA($("#subscribe-button").val(),''); } //alert(JSON.stringify({ emailAlertTypeId: '{5D88441F-E4D1-4B80-8BE5-7CCEE770D177}', SitecoreItemId: '{482F5161-7A79-46DA-9EDA-90413A99877E}', Types: GetTypes(), Geographies: GetGeographies() })); //$('#subscribe-developing').modal('hide'); $("#loader").show(); $.ajax({ url: '/api/Sitecore/Subscription/Subscribe', type: 'POST', //dataType: 'json', data: { emailAlertId: '{0CB3F581-2DEC-451B-A72A-09845DC91610}', SitecoreItemId: '{482F5161-7A79-46DA-9EDA-90413A99877E}', Types: types, Geographies: geographies, __RequestVerificationToken: token }, context: this, success: function (data) { //alert(JSON.stringify(data)); if (data.Result == true) { $('#subscribe-content').hide(); $('#subscribe-success').show(); $('#subscribe-developing').modal(); //dl_Subscriptions('content', subscribeSectionText); } else { //alert(data.Message); } $("#loader").hide(); }, error: function (data) { //alert(JSON.stringify(data)); console.log("error", data); $("#loader").hide(); } }); }); </script> <!--BEGIN NOINDEX--> <article class="guide-page ia-textlayout"> <section class="clearfix"> <div class="text-component ia-text "> <p>CMHC values the privacy of individuals who interact with CMHC through electronic or other means. We are committed to protecting your personal information in accordance with the Privacy Act and other applicable laws. CMHC’s website is open to visitors. However, to access certain areas of the website, registration is required. It is your choice to provide personal information to us. By registering (and clicking on the “I Accept” button in the registration form) and by choosing to provide personal information to CMHC, or by using this website, you are consenting to the collection, use, disclosure, retention, handling and processing of your personal information for the purposes explained in the sections below. Please ensure that all information that you provide is true, accurate and complete.</p> <p>Please note that without your consent to collect, use and disclose your personal information we are unable to provide you with information or services. 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